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Charleston (CHS)
Bismarck
Wed 4/21
Wed 4/28
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Top 5 airlines serving Charleston AFB-Municipal to Bismarck

Scores according to KAYAK customer reviews

7.9
Delta
Overall score based on 29,181 reviews
8.1
Boarding
7.8
Comfort
8.5
Crew
7.8
Entertainment
7.5
Food
Airline reviews

Pros: "The aircraft was extremely clean. Crews were helpful and patient with passengers as they boarded and asked questions."

Pros: "Great crew."
Cons: "As always, the seats in basic economy are as small as possible without actually being standing room only. I'm 5'7" and my knees are only about an inch from the seat back in front of me."

Pros: "Cree was great. The switch from one airplane to another was smooth. Snacks were great selection and enjoyed the WiFi"
Cons: "Everything was great"

Pros: "The crew was amazing and the flight was fast and smooth. Seating was great"
Cons: "Nothing needs to be corrected"

Pros: "the crew was friendly and courteous"
Cons: "Boarding process was cumbersome. Look at the Southwest model."

Cons: "Nothing, really. Airlines unfortunately can’t make people patient or polite, & I can’t afford a private jet, so I’ll have to settle for an eye roll or twelve."

Pros: "Good variety and quality meals during the flight as well as a super array of entertainment"
Cons: "The seats lack cushion so a 7 hour flight gets quite painfully after a while"

Cons: "Traveled Comfort Plus. Looking really crowded in the main cabin."

Pros: "Flight crew was very friendly and helpful. The drink package for comfort trip was fantastic and worth it."
Cons: "There was zero entertainment inflight and logging onto Wi-Fi was very difficult. I would rather have had free Wi-Fi and a screen to watch movies/games on rather than or in addition to the drinks."

Pros: "Crew was great"
Cons: "Thermostat broke, wi fi didn’t work. Temp 60 degrees entire trip. Sucked"

Cons: "Delta needs air conditioning on their flights"

Pros: "Delta as always top notch!"

Cons: "Flight was cancelled after multiple delays and waiting 8 hours"

Cons: "I had window seats on all flights and was boarded after those in middle/aisle seats 3 out of 4 times. Less legroom in the cheap seats. High whining pitch on speaker during announcements on last leg."

Pros: "All ok"

Cons: "First delay notification: 1 hour 20 minutes 1 hour later, Second delay notification: 3 hours 15 minutes 2 hours later: Third delay notification: 3 hour 50 minutes Fourth delay notification: 4 hours 25 minutes Fifth delay notification: 4 hour 32 minutes No explanation for reason. Last time flying Delta."

Pros: "Flight attendants"
Cons: "Food"

Pros: "We had purchased economy tickets and got assigned seats that were not next to each other. As we were boarding the ticket person gave us a new seat assignment closer to the front and next to each other – we really appreciated and liked it. Makes me want to fly Delta again!"

Pros: "Delta - best airline"
Cons: "Airbus - entertainment systems never work."

Pros: "Everything"
Cons: "No chicken sandwich."

Pros: "Short flight! Crew nice enough!"
Cons: "Boarding seemed slightly delayed"

Pros: "On time. Great service. Good breakfasr"

Pros: "Staff"

Pros: "Lots of water"
Cons: "Nothing"

Pros: "Good staff, plenty of room, comfortable flight, smooth flight"
Cons: "Some passengers behind me didn’t get snacks and drink"

Pros: "We were early, I had free Wifi, I love Delta!"

Pros: "Easy boarding"
Cons: "No entertainment"

Pros: "Best part of the flight was to experience the joy of talking to loved once from the cloud, thank you delta for providing free wifi in the cloud. You have won my heart!!"
Cons: "To pay for food and a drink!! Please bring them back!!"

Cons: "The overhead bin did not stay down low enough so that I could place my bag in. It would lower then before I could place my bag raise slightly by a few inches. For someone of my height (5’5”) that was problematic. Fortunately another passenger saw my dilemma and held the bin lower to its full opening capacity. This also momentarily slowed down the boarding process."

Cons: "My flight got cancel two days in a row due to outrage power in atlanta."

Pros: "The gate agents were gruff, but helpful. Stewards were super friendly."
Cons: "Even though I had picked out two seats together, they had us separated. Very thankfully they put us back together after the fact - that was wonderful & appreciated. But entertainment system also didn’t work, and as always, seats are disgustingly uncomfortable. Also odd that they made us check bags with so many empty overhead bins."

Pros: "Very pleasant customer service, excellent bag delivery service."

Pros: "Quick boarding/unboarding."
Cons: "Wouldn't allow me on earlier flight, when there was room, without change fee"

Pros: "We had terrible turbulence for probably 4 of the nearly 5 hour flight. The turbulence were the Pitts, but the plane, amenities, staff and amenities were top nothcj! Highly recommende Delta."
Cons: "Bad turbulence"

Pros: "I appreciated that Delta was on time and prompt about getting passengers onboard. I appreciated that the stewardess was very courteous. I appreciated that there was no delay."
Cons: "There was nothing that I did not like. I had a previous bad experience with another airline that canceled my flight three days in a row. So I was very appreciative of the fact that Delta had available flights for me to leave."

Cons: "The seats are very small even for a petite person."

Pros: "I was bowled over to learn in flight that the lowly steerage (economy) passengers--and everyone else had a selection of 3 complimentary meals! Who does that any more! Unfortunately, the only vegan option ran out just before my seat, but I was still amazed and pleased....and have ordered a vegan meal in advance for my next flight. Incredible! Plus, plenty of room for bags, good video selections, and power at all seats. I love Delta and will fly them more often!"

Pros: "I'm very satisfied."
Cons: "No comemt"

Pros: "Timely flights , plenty of good food and disciplined serving Amsterdam: good layover Modern plane Better entertainment system Good flight to travel to India , Mumbai ."
Cons: "Windows weren't clean for stargazing"

Pros: "The Flight Personnel was extremely helpful and kind."
Cons: "N/A"

Pros: "Finally, we got to use a jet bridge in Guadalajara !"

Pros: "Plane and flight were ok"
Cons: "The restaurant in CHS took 15 minutes to tell me they didn't have what I'd ordered thereby denying me the chance to a real meal all day. I wish they'd put real meals back on the flights"

Pros: "Delta made sure my husband and I had seats together and my husband was thrilled to have a window seat. We took off and arrived earlier than scheduled so we didn't have to run to catch our connecting flight."
Cons: "Everything was perfect. Nothing negative to report."

Cons: "Didn't stick to zones when boarding customers. Gate agent basically let anyone board during pre boarding and priority boarding, why even offer it if you aren't going to make people adhere to the rules."

Pros: "Newer plane! Comfortable"
Cons: "Nothing just great"

Pros: "They had some weather in atlanta. So they drove us out to the runway and then we sat for 45 minutes with the engines off waiting to leave. I guess it is nice that they want to keep you safe. After missing our connector - they did put us up in a hotel overnignt. However we still had to pay extra for taxi back, parking an extra day at the airport, and extra meals. Oh - and the extra trip to detroit..."
Cons: "So after waiting 45 minutes on the tarmac - we left and headed to Atlanta. There we landed and waited because they had no gate for us. Then we finally got off the pane and ran to our connector which left without us. We were told they don't hold the plane for less than ten people. So the four of us don't matter. We sat and sat waiting...and then lost another day due to travel."

Pros: "Nothing to speak of. Nothing exceptional from any other airline - basic"

Pros: "We liked the jet-ways to get to the plane, the food was acceptable. the plane was clean and the crew was helpful. The missing luggage was found and delivered to my home."
Cons: "The seats were so tight that even average size people had trouble getting their seats back a little. Somehow kids were placed in exit rows and seat exchanges had to be made. They ended up in my row. One piece of my luggage showed it was available at the conveyor but couldn't be found. It delayed our long day and was frustrating to think it was missing. No distinction where Delta has it's gates in Mexico City."

Pros: "The in flight entertainment was great with live tv and a assortment of current movies to chose from."
Cons: "Nothing at all"

Pros: "The crew was amazing and very personable!"

Pros: "Crew excellent!"
Cons: "The flight was crowded!"

Cons: "I almost lost my coincidence with the other flight"

Cons: "The fact that I can’t purchase a drink is ridiculous! I am willing to pay $8 for a can of beer and still can’t buy one. I believe many companies are using the coronavirus excuse as cost saving measures."

Pros: "Newer plane, smooth boarding and on time arrival"
Cons: "None"

Cons: "No snacks or drinks provided on any of my flights on American this weekend. 2 of them were real short so that makes sense but other 2 were long enough to have this but stopped before my row. We were Delayed, which is understandable, but not sure why we couldn't board and wait for crew to come on to speed up process rather than waiting for crew to arrive to even begin boarding process. I assume it's a safety thing but seems like there could be a better way to handle this and speed up process to make sure people aren't missing connecting flights."

Pros: "Boarding very well done."
Cons: "One of the crew was unhappy."

Pros: "Yes! The crew was amazing! The seat was perfect!"
Cons: "It was very cold on the plane."

Pros: "I liked absolutely nothing about my flight to Richmond."

Cons: "Get rid of commuter jets."

Cons: "AA provided me NO assistance when my flight was cancelled and I had to make arrangements on my own, which caused me to incur in extra expending."

Cons: "Wifi didn’t work."

Pros: "Person checking tickets was good"
Cons: "Constant delays. Lots of waiting and zig zagginf around runway before taking off. Bags took forever to get out. It was a small plane and not full. No reason to wait 40 minutes for bags. Overall unenjoyable flight experience."

Cons: "The seating was not good middle seat I like windows"

Pros: "Pleasant flight crew!!!"

Cons: "We have arranged for a wheelchair assistance and there was none available and we had to wait an hour after the flight landed for a wheelchair!"

Pros: "Overall good value for money for a Economy seat. The aircraft is of a recent make & model with the latest amenities on board. Crew is friendly & departure well on time."
Cons: "Exit seats on row 12 are NOT exit seats although they are sold as such. They have regular leg room. Only the left must seat has more leg room as the row in front in that spot does not have 3 seats."

Pros: "Lots of leg room for such a small plane."
Cons: "AA did not update the flight status. My inbound flight was delayed due to weather but AA kept reporting the connecting flight as on time. I ended up making the connection with time to spare. If AA had reported the delayed departure I would have stopped for food. My bag did not make the connection."

Pros: "Everything was very smooth and pleasant overall."

Pros: "I really like that they free inflight WiFi and entertainment. The seats are little more comfortable than other airlines. The service was great too."

Cons: "Flight attendants completely unresponsive when overhead space was filled by a lot of backpacks that supposed to go under seats. Also, kept selling alcohol to people who were clearly drunk and were obnoxious and loud the whole trip."

Pros: "The boarding was quick and easy as well as the crew was friendly and accommodating. Great end to a fun weekend away."

Pros: "The crew was accommodating"
Cons: "The crew was pleasant. No water served due to turbulence"

Pros: "Good flight overall"

Pros: "Missed my connection because my flight was late. Then made to get on stand by. Not cool."
Cons: "Missed my connection because my flight was late. Then made to get on stand by. Not cool."

Pros: "I am handicapped so I was concerned about my walker and ability to use stairs etc. The crew on the plant and boarding area couldn’t have been more helpful. I was impressed by the comfortable seats and friendly stewardesses. After the plane landed the first officer went to get my walker so I didn’t have to wait."
Cons: "LAX"

Pros: "No major delays. Boarding and exiting was smooth. Got assigned a window seat near front"
Cons: "Small delay of 25 minutes"

Pros: "The flight boarded a little late but arrived on time. Crew was pleasant and efficient. Many good movies to watch on the individual screens."
Cons: "The usual crowding in coach class."

Pros: "Nothing!"
Cons: "Was not compensated for arranging trans from Albuquerque to Santa Fe! Refused delivery of bag Santa Fe address!"

Pros: "Everything was good."

Pros: "Best landing ever, like a butterfly."

Pros: "Amazing entertainment selection, comfortable."

Pros: "Friendly, efficient"

Cons: "Very inefficient that all bags had to be checked on the jet way and then picked up on the jet way. The picking up on the jet way turned into a cluster F."

Pros: "It was just great"

Cons: "Horribly unfriendly flight staff"

Pros: "Very simple process. Easiest trip ever. Baggage was easy. Nice staff."
Cons: "N/A"

Pros: "Not much!"
Cons: "Didn't like being grounded in Charleston because we were on a commuter flight while our AA connections was allowed to land in Charlotte and leave without us. Did not know AA operated flights receive priority at the airports over their inferior non-AA operated "partners". Will look for alternatives to AA in the future. Flight too short for a drink! No lodging because not their fault! Okay, storm not their fault, faulty policy is!"

Pros: "Flight was on time, crew was friendly."
Cons: "No entertainment, seat was not clean."

Pros: "The food and drinks were great. Flight left on time and arrived on time."
Cons: "This flight was actually on an American 777. One of the older models. For an almost 9+ hour flight, the in-seat entertainment systems need to be upgraded. The seats did not have USB charging capabilities, the selection of movies at the seat consisted of about 8 choices, and the screen size wasn't much larger than that of an iPhone 6 Plus. This was supposed to be a British Airlines flight, but it really was an American flight. I expected to be on a BA aircraft, which would have probably been upgraded."

Pros: "The in-flight entertainment, the refreshments, the staff."
Cons: "Flight was a little late. Flight also had many different boarding classes that were seated earlier than us - what seemed like an abnormal amount of loyalty/upgrade classes."

Pros: "Did reschedule our flight before we left which was helpful -Group 4 but at least we could get home."
Cons: "Paid for seats closer to front to get off for connecting flight. Waste of money as flight was delayed 90 minutes trying to fix the water system which the slow response maintenance crew never fixed. Ended up using Sani-wipes and had no coffee - seemed ok for a relatively short flight and half full plane. 90 minutes to make the decision to just go on resulting in many rescheduled flights."

Cons: "Didn't have food or entertainment so I was neither pleased or displeased."

Pros: "Seats were comfortable, the plane was clean, and all flights left and landed as scheduled. Actually, they landed and unloaded is early! Would recommend if you don't mind paying extra $25 to check a bag."

Pros: "Flight in air"
Cons: "Take offs and landings"

Pros: "Great crew of airplane staff"

Cons: "They would not move me from next to the smokey 50'year old next to me. that's fine. But they told me I couldn't tell her to bathe and quit smoking. O well. I'm not gonna hold it against them for stinky old lady"

Pros: "I liked the smoothness of the flight"

Pros: "Ok"
Cons: "Ok"

Pros: "Love bed it! Would recommend to family/friends"

Pros: "Employees from the gate agent up to and including the flight attendants we are very accommodating and helpful!"

Pros: "The crew was very nice, the flight was smooth and my husband and I got a full row to ourselves."
Cons: "Seats are not that comfortable, no entertainment."

Cons: "Free beverages"

Pros: "Direct flight was very nice. Took off on time and arrived slightly early. Flight crew was friendly and efficient."
Cons: "Baggage check not staffed until 2 hrs before flight and then it's a 20-30 minute wait to check a bag. Seats were uncomfortable, but tolerable for 2 hrs."

Pros: "I didn’t enjoy anything about this flight unfortunately it was my worst experience with an airline that I’ve ever had."
Cons: "I had checked my bag with was a personal bag and they said it fit inside the metal stand they had so when I proceeded to board another lady had told me I’d pay $50 or wouldn’t get on. She was very rude she let me friend with two bags go on without paying. I took four flights and never had this issue"

Pros: "Comfort nice cool cabin on boarding"
Cons: "No complaints with airline but flight was a little ruff on approach made me a little nauseous."

Pros: "On time, clean plane."
Cons: "Everything was fine. Thanks!!"

Pros: "Price and timeliness"
Cons: "Airline broke the stroller we had. That could have gone better."

Pros: "Crew was nice and the plane was clean."
Cons: "Bring snacks and drinks because they charge for everything."

Pros: "Crew friendly and professional"
Cons: "Everything is extra, even water or soda. Seats are narrow so glad im not a heavier person"

Cons: "I dislike their pricing structure."

Pros: "timeliness of the flight professionalism of the crew immediate attention to a passenger who fainted"
Cons: "passengers were cold and there were no blankets to be offered there were no hot beverages and it was very cold. all beverages were for purchase and yet no complimentary hot coffee nor tea, even if you wanted to pay"

Cons: "The flight was delayed all day!!!"

Pros: "Flight left early and was at destination 30 minutes earlier!"
Cons: "On the return trip, I had to wait 30 minutes for my luggage."

Pros: "Flight attendants were nice."
Cons: "There was no one working at the counter when we arrived at the airport and there was already a sizable line. We waited about 10 minutes before anyone showed up to assist customers. Not sure what was up with that. Very uncomfortable seats and crowded seating on plane which is typical these days everything else went fine. Flight left and arrived on time."

Pros: "Check in was fine Wait was short Crew was great!"
Cons: "Seats REALLY UNCOMFORTABLE SAD Could not have updated the seats on newer Jets."

Pros: "The check-in line moved quickly and our representative was very friendly and encouraged us to download the app rather than pay for boarding passes. Good experience all around"

Pros: "The flight was delayed for almost 4 hrs, but the staff was excellent. From the check-in agent, the gate agent, the flight attendants and pilots - everybody was upbeat and helpful."
Cons: "Just the continual delays, but the mobile notices were so helpful in not coming to the airport for a delayed flight. As always, the fact that the seats don’t recline makes the trip more uncomfortable."

Cons: "7.5HR DELAY. LOST A DAY. ARRIVING AT 3AM VS 6:30PM TECH ISSUES NOT ALLOWING CHECKIN ONLINE POORLY TRAINED STAFF AND SUPERIORS AT CHECKIN ONE HR ON TARMAC AS PER HEADCOUNT ISSUE WHEREBY, TWICE ASKED ON PLANE WHO I WAS. EMBARASSING. RUINED MY VACA WITH MY HUSBAND SANS KIDS:-(((((("

Pros: "My kids and I had great experiences with Allegiant Air, thanks in large part to some excellent flight attendants. This was the first flight for both of my children (5, 7) and they had a blast. On our initial flight from Indianapolis to Ft. Lauderdale the attendants even gave each of them their own set of pin-on wings since it was their first time. The kids loved this!"

Pros: "For a “no frills” airline I like the modern aircraft, professional and friendly crew and on time departure and arrival. The flight is too short for entertainment or food service but the snacks and drinks for sale are varied and acceptably priced."

Cons: "Extra charges for everything, even water"

Pros: "No Delays All went smooth & arrived early!"

Cons: "Lost my bag"

Pros: "Flight attendants did the best they could; just a bad situation. It happens."
Cons: "Said it was a radio problem, but we were delayed, told we were leaving, delayed, de-planed, changed planes and finally got in nearly four hour late."

Pros: "Very cheap ticket Non stop flight to HTS with excellent service. Eat before the flight. It is a short flight but if needed bring your snack... airports near big cities..."

Pros: "Great cost. Boarding and crew were seamless and pleasant."
Cons: "As with all airlines, it has all the comfort of a cattle car. No drink service - even water cost you money."

Pros: "Flight left and arrived on time. Boarding was OK."
Cons: "Not even water provided on flight. I miss amenities."

Pros: "I liked that they had a direct flight from Los Angeles to Bellingham."
Cons: "The delays were horrendous and a google search reveals this to be so common it makes me wonder if it's not part of their business model. Like, so bad I ended up booking a return flight on Alaska and just ate the extra $300."

Pros: "I never have any issues. Everything is always great."

Pros: "It's convenient and inexpensive for one of my regular destinations. Though, over the years, I've experienced a few cranky employees at the Punta Gorda location. Just the opposite in Asheville, where friendly was apparently invented."

Pros: "Fast flight"
Cons: "Charge for carry on and in flight snacks and drinks (sodas,juices,water)"

Pros: "Boarding was quick and staff was pleasant, Flight was shorter than expected"
Cons: "Bag was damaged during flight"

Pros: "I am handicapped and was given the best possible service"

Pros: "We were supposed to have boarded for 5:00, flight was at 6pm. They were missing 1 crew member and could board the plane. She showed up, then they made a announcement that the Oakland flight will be delayed till 8:10 takeoff. I was able to get on a flight to Stockton Airport without problem. They wouldnt tell me what was wrong, and i didnt want to chance that it was the last dlight to Oakland and went with Stockton. The flight was good, you have to pay for your water."
Cons: "They would tell me the problem with the plane."

Cons: "Two planes of passengers in gate area delayed takeoff without warning or information."

Pros: "Low cost, great service, arrived 20 min early"
Cons: "Seats were kinda tight but I'm sort of used to that"

Pros: "Easy boarding, smooth flight, quick cart service, fast flying"
Cons: "Seats are so small I was window seat with two men who were jammed up so uncomfortably in their seats I felt bad. I was cramped cause they had no choice but to spill over in my seat. I understand safety is important but unless the plane is in middle of taking off or landing, or horrible turbulence anyone should be able to use the bathroom. We had landed and were just sitting and waiting on a gate to open. My fellow travler happened to be on her period n was told No she could not use the bathroom. After the 3rd time of her being sent back I got up with her and a tampon in hand n told the staff they had no choice she was using that bathroom. Of course they had to phone the captain and ask for permission which he ok it, but seriously , what are we supposed to do just sit in our blood. That was not cool."

Cons: "Leg space tight. Seat didn't recline. They said the maximum width on the under seat personal item is 7 inches but space is big enough for wider than that. I felt that was misleading."

Pros: "Cabin crew was very helpful and polite. One in particular expressed a great sense of humor throughout the flight and had a great rapport w/ passengers. Flight was on-time. Fare was $111 compared to around $375 to Orlando. I was able to fit this flight into my scheduled so saved the company $$."
Cons: "Can't blame Allegiant for a noisy child, but there was a child across the aisle from me who shrieked and talked loudly THE WHOLE FLIGHT. I was trying to sleep and was NOT pleased. I like a good fare, but selling a can of Coke on the flight for $2 seems a bit extreme. Glad there are cut-rate airlines out there as an option, but I won't be flying them any more than necessary."

Pros: "Staff was extremely helpful and friendly. Plane was very clean and more spacious than any other airline coach seats. We departed on time and arrived 15 minutes early at our destination. Flight price was hundreds of dollars cheaper and the only airline which offered non-stop service from nyc to Knoxville, TN."
Cons: "Honestly i have no complaints."

Pros: "Crew polite, clean plane"
Cons: "Late, delayed. Price deceptive, extra charge to reserve seat and carry-on bag."

Pros: "Quick easy flight"
Cons: "Plane was dirty and old. Was nauseated on both flights."

Pros: "It's a cheap direct flight. Seats don't recline, so if you're tall, you won't have anyone leaning into your knees."
Cons: "The seats are really packed in, and people kept slamming into my elbow as they walked down the aisle. De-planing was a bit chaotic, I don't think many of these people fly regularly, and were having some serious heebie-jeebies at their bags being in an overhead compartment not immediately above their head. So before anyone was mobile or doors were open, there were large pieces of luggage being passed around through really crowded spaces. Chill, people. The baggage carousel at the new terminal was poorly designed, shutting down when people went to pick up their bags. It took awhile to get our bags, and we were scolded by the staff for tripping some sensor. I don't know what universe y'all live in, but in this one, you have to move close to the carousel to lift your bag. So the sensor tripped like three times and people were unhappy."

Pros: "Price"
Cons: "Bought two tickets, I had to pay more to sit with my wife. Seats don't recline. Endless emails before the flight telling me to pay for my carry ons."

Cons: "Seats were made of stone."

Pros: "The price range is far for travelers"
Cons: "They should give free snacks and water juice to the customers that travel with this airline. The other airlines off complimentary snacks and drinks other wise it was a good experience"

Pros: "Plane was roomy and comfortable."
Cons: "The Plane WAS NOT CLEAN! The turn around of the plane was so short that you guys did not take the time to vacuum the interior of the plane. My seat and other seats in my row was full of cookie crumbs and sticky food from the previous passengers. It was totally disgusting. Yuck !!"

Pros: "The from take off to landing was smooth"
Cons: "Have no dislikes"

Cons: "I moved my seat when I checked in to sit with a friend and paid about ten bucks for a different seat. I didn't think much of it until I got to my new seat and realized I had paid to sit in a seat that was basically a bench that didn't recline and was right in front of the bathroom so it rattled every time someone flushed. Classy."

Pros: "Good job"

Cons: "Plane was dirty"

Cons: "Mechanical issues caused delay, unavoidable. Crew was friendly and kept us updated."

Pros: "The Chicago airport is a nice airport to stay in when you're waiting for a new plane! Also the flight attendants did a very good job!!"
Cons: "The crew did a very good job of getting us on and off the plane and getting us on a new plane even though it was annoying and inconvenient!"

Pros: "The crew was great"
Cons: "All we got for food was a little bag of pretzels. Maybe not cheap out on that"

Pros: "Everything was really smooth sailing."
Cons: "Everything was great! The Charleston airport is small yet very nice inside"

Pros: "Plane broke. Gate change. Sat on the tarmac for a half hour to take off."

Pros: "Entertainment screens were a nice addition and had plenty of options including movies and solitaire."
Cons: "I was near the back of the plane and they ran out of most food options by the time the flight attendants reached me. The plane appeared to be newly upgraded. The design of the bathrooms, however, was problematic. The sink water faucets splashed water outside the sink and by the end of the flight there were huge puddles of water on the floor. It was also difficult for the flight attendants to navigate their beverage and meal carts around the people waiting in line for the bathrooms."

Pros: "On-time departure. Grouped boarding"
Cons: "Had to gate check bag, but I’ve flown this flight often enough to know that. Missed beverage service while dozing . Cart was just 2 rows past and never got a chance."

Pros: "The crew, was friendly and attentive to any and all needs."
Cons: "The flight was supposed to arrive in Newark at 4:30. But it did not leave Charleston until 6:15 PM! This is not the 1st time this has happened with United. It seems that they are always some kind if “weather” delay with United flights arriving and departing Newark. Also, they are constantly cancelling flights to/from there. I would suggest looking at a different airline, perhaps one that cares more about the passengers iteneraries than the number of passengers."

Pros: "Prescreening"
Cons: "Nothing"

Cons: "95% of my united flights are delayed. Today, they overbooked and asked for a volunteer. I did so and was offered a $1,500 compensation. Instead of 8:00, I would arrive at 11:00. I was very excited and patiently waited for the plane to board, so I coulD receive my new flight info. The flight is inevitably delayed, as it always is with this airline: I would have ended up missing my connection, so it seemed to work out well. However, they’re about to close the doors when the agent says “it’s not overbooked anymore” she gave me the option to so either get on that flight and wing it on my layover to find another flight, or go to Newark. But I needed to make a decision at that moment. The agent revoked the $1,500 because it was no longer overbooked and her demeanor immediately changed from The kind, accommodating agent she was when she needed me to give up my seat. She became short and rude. I got the last available seat because I was the last to board and was forced to check my bag because there was no more room. All because I was willing to change my travel plans. I get to my layover, and the earliest flight I could get would land at midnight with an additional layover. Oh! And the first class seat I was supposed to have on my second leg was not available. All of this was while I was seriously ill— throwing up, just wanting to be home. Honestly, I’ve never liked United. I constantly get over it, because it’s often the less expensive option. At this point, I am so sick of how they treat their customers, and their inability to depart on time. Last time I let them put me through this again."

Pros: "Prompt boarding, no delays,smooth flight. Overall a very good experience."

Pros: "Food was great and unexpected"

Pros: "There was nothing to like"
Cons: "The worst company ever!!!!!"

Cons: "Plane sucks. Too small and poor seats. Better snack selection."

Pros: "Great crew & very accommodating"

Pros: "Most of it"
Cons: "Purchase of snack! I only received a cracker and a soda!! Also, the movies were not free!! Really!!!!"

Cons: "Wifi access"

Pros: "The crew was very nice and helpful. They comped everyone the direct tv access as an apology for the delay, but I'd rather be comped wifi."
Cons: "It ended up being a 5 hour delay. I would have been fine with it if they had told us up front that it was 5 hours, but instead it's 2 hours, then after an hour passes they tack on another hour and so on. It would be nice just to know it'll be a long wait, so we can leave and come back or reschedule our flight for the next day."

Cons: "Cramped space."

Pros: "On time."
Cons: "Flight attendants brought a few people drinks and then disappeared leaving the rest of us thirsty"

Cons: "Third time a flight has been delayed and then cancelled. United has horrible customer service, rude and inexperienced. It will be a very very last resort before I ever book with them. Three strikes you're out"

Pros: "on time"

Pros: "Timely take-off. Info from flight deck good in the beginning."
Cons: "However reporting of weather delay and the info about fuel stock on the aircraft could have been beter managed."

Pros: "Flight was on time"
Cons: "The whole flight seemed like a sales pitch. Pay to upgrade to our empty seats with a little more legroom. Pay to watch TV cross country (Delta, American, and all others are included). They did have more sales pitches on the screen for 6 hours though. Pay for snacks. Not even peanuts or pretzels anymore. They do give you a disgusting wafer. Flew back on Delta and didn't see any of this. Between this and their recent beating up of customers, no more United for me."

Cons: "Overall United airport staff were not helpful and not very apologetic for delays and missed connections"

Pros: "I arrived and my flight was delayed until after 9:30pm and my connecting flight left at 10."
Cons: "Unreliable. Could not get me to my destination in a timely manner. Trip cancelled."

Cons: "I would like to rate my flight HOME. United CANCELED my flight one hour prior to boarding. PISSED"

Pros: "The comfort the pleasantness of the staff the on time departure and arrival"
Cons: "Everything"

Pros: "Refreshments"
Cons: "More room. The plane was not full but we still were shoved in middle seat with no room for normal shoulders without over lapping. The seating areas are not comfortable. They put three seats where there is only room for two."

Pros: "Nothing"
Cons: "Everything"

Pros: "Had to buy tickets last minute and Kayak was the only site that provided multiple airlines with Reasonable ticket prices. United had the best price at the last minute."

Pros: "Not much gave united a chance may not travel again"
Cons: "Very hot flight attendants were not friendly checking in o"

Pros: "Easy boarding and on time . Pleasant staff. 0verall good flight"

Pros: "Nothing"
Cons: "Everything"

Pros: "Overall the flights were trouble free. The seats on the CRJ145 to Chicago were pretty confortable. United is the only airline that gives passengers a complete can of coke instead of just a cup. The snack was just so so."
Cons: "The seats on the plane from Chicago to Tucson were not comfortable. I could feel the hard bottom."

Cons: "Had to wait 5 hours because my flight was canceled with mechanical issues to the plane."

Pros: "Service was good"
Cons: "Delayed several hours waiting on a part to fix the engine. The aircraft was too warm. I sweated the whole flight."

Pros: "Length of flight."
Cons: "We were kept in the airport for hours on end without being informed our flight was cancelled. Something was wrong with the plane and then by the time it was fixed the crew had times out. We were given no information, the delays just kept increasing and increasing. We had to fly out the following morning which made things very inconvenient for getting rides from the airport and getting to work on time."

Pros: "The struf waffles"
Cons: "Every thing went well"

Cons: "Barely enough room to hoist your baggage in the overhead bins"

Pros: "Good crew"
Cons: "Delayed"

Pros: "The crew was pleasant and polite."
Cons: "No leg room, only ranch snack mix."

Pros: "That it got me from point a to b"
Cons: "Plane was very old and rickity. Crew was short. Boarded plane late and of understaffing. Overall pretty terrible."

Pros: "The flight from Charleston was uneventful"
Cons: "There was no problems flying from Charleston to Dulles"

Pros: "Nothing"
Cons: "Everything"

Pros: "Being able to leave on my desired day."
Cons: "This would have been my first time on this airline ans I was excited going into it with ano open mind. However as I was getting ready to head to the airport, my flight was canceled and they rebooked for another flight that would leave the next day with a 3 to 4 hour layover. I was frustrated with the flight selected and therected seemed to be no effort into suiting me with an equivalent flight in which I purchased, which was a direct flight. I spoke to a reap that found a flight on another airline, but it still was not a direct flight in which I requested. For this being my first impression I was not impressed!"

Pros: "Friendly and efficient"
Cons: "No wifi on small plane"

Pros: "Staff was courteous, and explained situation clearly."
Cons: "After booking my flight two months prior and checking in 12 hours earlier, I was not allowed to board the plane because United had overbooked. Thus forcing me to fly to Charlotte then Newark at a 5 hour delay. There was also no drink for those in my row during a two hour flight from Charlotte to Newark."

Pros: "Alcohol was a decent price"
Cons: "Little more leg room but I understand how budget airlines work"

Pros: "We landed safely"
Cons: "We were delayed to depart. Not enough leg room."

Pros: "Friendly crew!"
Cons: "Cramped up like sardines on plane! No room or reclining chairs!"

Pros: "Nothing"
Cons: "Everything"

Pros: "The boarding process was efficient. All crew was friendly."
Cons: "Nothing!"

Cons: "Plane was filthy dirty!! My tray in my seat had food and who knows what all over it!!"

Pros: "I lucked into having a window seat and an empty seat next to me. Plus I took a nap, so this flight was alright. Crew seemed friendly."
Cons: "The boarding process was unusually slow. No complimentary beverage service or entertainment."

Cons: "Crew needs to speak English grammar better and be more polished in communication. Long lines to check in. No kiosks at airport to print boarding pass. Prices to check bags are too high. I will reconsider flying Frontier in the future."

Pros: "I made it safely to and from my destination."
Cons: "The seats are very uncomfortable, lack padding and back support."

Pros: "On time departure. Early arrival."

Pros: "Good. No complaints"
Cons: "Good no complaints"

Pros: "Was not happy with frontier"
Cons: "They overbooked the flight and lost my seat and can re-phlegmy not till Thursday had to pay $440 from the ticket"

Pros: "The airplane was comfortable and the flight was on time. The crew was professional and the plane was well flown."
Cons: "No personnel available for early bag checkin. In the past I had problems with Frontier cancelling with no explanation or assistance."

Pros: "The flight was very inexpensive"
Cons: "You have to pay extra for carryon luggage, snack or beverage. No entertainment. Very tiny non-padded seats."

Pros: "The ticket price"
Cons: "No free in flight beverage or water. No WiFi. Barely any leg room and no reclining seats."

Cons: "Unbelievable- had 8 people who couldn’t fly home. Best option was 4 days later or into a different airport 2 hours away? Terrible to put people out like that when it can be prevented by simply not overbooking that aggressively."

Cons: "I didn’t like the $90 carry on baggage fee that I was suprised with at check in. And the fact that I arrived to the airport 3 hours early only to be told that frontier personnel do not arrive until exactly two hours before the flight."

Pros: "The staff on the flight was awesome, very helpful and kind to my friend who is terrified to fly. We were even ahead of schedule."
Cons: "To pay for a carry on item is just crazy to me... not to mention you have to pay for beverages and snacks. All you are given is water."

Pros: "Flight was suppose to leave at 9:25 am. It was delayed then we were boarded then unboarded because plane problem was not fixed. Given $10 food voucher that doesn’t cover a airport meal. Then finally at 4:45 we boarded again. Finally made it back to Bismarck @ 6:45 CT. Til I picked up my kids and got home (hr drive) it was 9:30 pm. Not impressed. Have been hearing that frontier has a lot of plane issues!"

Pros: "The staff was pleasantly and the boarding process was on time and so in a speedy manner."
Cons: "Having to pay 2.99 for a cup of beverage, at least give me the can or small bottle."

Pros: "Frontier makes it easy to travel w infants. They let you board first. With an infant, they allow you to bring a stroller, car seat and breast pump and a diaper bag for the baby in addition to your personal item st no additional cost. I thought it would be impossible to be able to have everything I needed without breaking the bank when traveling across the United States."
Cons: "Plane was dirty. Trash and crumbs everywhere."

Cons: "While trying to arrange a flight home from college for my son after the tragedy here in Las Vegas, I accidently clicked the wrong flight. I called immediately and they said sorry there is nothing they could do. Zero customer service. I hope they enjoy the money for the flight that wasn't able to be used."

Cons: "freezing"

Cons: "Watch out for hidden fees and sly attempts to fool customers into confirming acceptance of their credit card while patron is only trying to confirm check-in details."

Pros: "price and flight time"
Cons: "not offered water, had to ask for it. better seatig was too expensive"

Pros: "On time departure and arrival."
Cons: "Seats keep getting smaller and less leg room."

Pros: "It was a quick flight."

Cons: "There were several delays and gate changes and no one gave us a reason or an explanation. We were just shuffled around the airport. Frustrating!!!!"

Pros: "No frills very affordable"
Cons: "Kind of picky with every detail in costs but if you it really doesn't matter in the long run. The plane and service is all pretty good."

Pros: "The plane was very clean, Boarding was relatively organized and our flight left right on time and arrived early by 10 minutes so that was terrific."
Cons: "For the price, I suppose I shouldn't be too picky, but the seats on this aircraft weren't comfortable. My row didn't recline at all. The shape of the seat didn't allow much change in how you sat. For only 2 hrs. I survived but any longer would have been painful. Also, the speakers were extremely loud - they kept announcing things throughout the flight at high volume. Again - a relatively short flight and I arrived safely with my luggage."

Pros: "Nothing!"
Cons: "First of all, I hate the way Frontier "nickel and dimes" you. $40 for using the overhead bins - give me a break! They have no way to control that! This flight in particular was delayed several times and finally cancelled. Passengers were given cheap lunch vouchers and then told to wait until 12:30pm to call an 800# to reschedule the flight on another airline (if we could find something less than $400). Fortunately, that worked out for me but it was 12 hours between the time I was scheduled to leave and the time I actually left. I'll never fly Frontier again. I'm convinced they only have one airplane!"

Pros: "Not much"
Cons: "After everything is said and done and all the nickel and diming after you buy the cheap tickets I could have just bought United and been way more comfortable. Seats DO NOT RECLINE. You have to pay for soda, water etc if you want."

Cons: "The seats on Frontier are not comfortable at all. You can't recline. Also did not like the fact that you had to pay for both carryon and checked bags."

Pros: "Crew did a fine job."
Cons: "Booked over Kayak which did not inform me of the excessive charges for things like booking seats or carry-on luggage. In addition, the new Airbus planes have seats that do not recline, made of rigid foam padding, and tray tables that are smaller than an iPad Mini. There was no food or beverage without an extra fee. There was no entertainment. Frontier would be a lot further ahead if it worked with services like Kayak to report consistent cost of fairs compared to other vendors. The bottom line is that this is the last time I fly Frontier, and the last time I book using Kayak."

Pros: "On Time. Check in was fair at best. Ground and flight crew were good."
Cons: "Frontier's no frills approach may work for some, but I will never fly them again. Seats are instruments of torture. No padding, they don't recline, there is no in-flight entertainment and anything other than water costs money. By the time you factor in overpriced luggage, get charged for a carry on, there is no value in flying them."

Pros: "Personnel were very polite and tried to be helpful."
Cons: "Our luggage was not loaded onto the plane. The lost luggage support at SFO was friendly but extremely inefficient."

Cons: "The check in staff was completely slow. The plane staff was not complaint with some safety standards. I hated having to pay for bags and seats"

Pros: "Crew was friendly."
Cons: "Landed early but we had to sit on the plane on the tarmac for 40 minutes because we were told there wasn't an empty gate. Upon deboarding there were extra empty gates we could have gone to."

Pros: "The seats were comfortable but it was dirty. Garbage and crumbs on floor."
Cons: "That it was dirty."

Pros: "This can't be helped but man it was a bumpy ride."
Cons: "Drinks should be complimentary - soda etc. :("

Pros: "The attendant on the first flight was engaging & did his best to entertain us while we were delayed 2 hours. It was a bad situation for all of us, passengers & crew, but when some passengers started to become unruly & rude he was able to diffuse some of the tempers."
Cons: "This month was my first time flying Frontier and I booked 3 flights within 10 days of each other. Huge mistake! My first flight was delayed 2 hours, after we had boarded, for "paperwork issues". My second flight was delayed 6--yes, that's SIX--hours for "system updates" and when we did finally arrive we spent another hour sitting on the runway waiting for a gate. And then it took another 40 minutes to unload our checked luggage, which also came up on the wrong carousel. My third flight, a red eye, was delayed an hour because the flight crew was late and this caused me to be late for work in the morning. Absolutely terrible and I will NEVER fly Frontier again. I thought the prices were a bargain but it's not worth the aggravation and waste of time. Save yourself a lot of headache and just spend a little more money."

Pros: "Easy boarding, nice crew"
Cons: "No entertainment or snacks"

Pros: "Great service from Frontier Airlines. I had to change flights to an earlier date and time and it was an extremely smooth and simple process."
Cons: "No reclining seat...maybe mine was broken."

Cons: "Delayed flight....not cool"

Pros: "The website was a mess and I realized they had a phone number that I didn't enter and no email address despite how I did enter it when I purchased my tickets. So I didn't get any updates on the flight or prompt to check in. The website/Check-in process is confusing and full of bugs. Then when I boarded, they'd apparently assigned my seat to two people."
Cons: "Great flight attendants. Cheap sticker price (but no carry-on included."

Pros: "Letting me in though I got a bit late to the gate, due to unexpectedly log TSA lined"

Cons: "My flight had been delayed for like 5 hours and there was no reason for that delay tho. It ruined my plan totally. I don't recommend flying with frontier."

Pros: "Fast"
Cons: "The whole plane smelled like diapers it was nasty"

Cons: "The crew spent their time trying to sell the credit card instead of offering a drink of water. I fly for work and vacations, and will try to avoid Frontier if at all possible. Very sad to see the old Frontier go away and the new Frontier lose their customer focus."

Pros: "Very friendly crew. On time arrival. No lost baggage."
Cons: "Tray is too small, need a cup holder. I dropped something and had one heck of a tme getting it due to lack of space with the tray in yse. Crappy snacks; how about some chips, No entertainment."

Read more about Delta
COVID-19 information

Safety measures for airlines flying from Charleston to Bismarck

Airlines flying from Charleston to Bismarck have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Charleston to Bismarck

Mandatory masks

Masks required on board, masks provided on flights from Charleston to Bismarck

Social distancing seating

Middle seats unavailable to book on flights from Charleston to Bismarck

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Charleston to Bismarck

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