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CHS - GDL

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Round-trip
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Charleston (CHS)
Guadalajara Miguel Hidal
Wed 6/23
Wed 6/30
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Top 4 airlines serving Charleston to Guadalajara Miguel Hidal

Scores according to KAYAK customer reviews

7.9
Delta
Overall score based on 29,425 reviews
8.1
Boarding
7.8
Comfort
8.5
Crew
7.8
Entertainment
7.5
Food
Airline reviews

Pros: "Easy boarding and very nice crew"
Cons: "Food"

Pros: "The aircraft was extremely clean. Crews were helpful and patient with passengers as they boarded and asked questions."

Pros: "The crew was amazing and the flight was fast and smooth. Seating was great"
Cons: "Nothing needs to be corrected"

Cons: "Sat on the tarmac way to long. Updates from crew weren’t frequent enough."

Cons: "Traveled Comfort Plus. Looking really crowded in the main cabin."

Cons: "Late"

Cons: "Luggage drop was severely understaffed. We had checked in, had boarding passes but there was a 45 minute wait just to drop off a checked bag."

Pros: "Flight crew was very friendly and helpful. The drink package for comfort trip was fantastic and worth it."
Cons: "There was zero entertainment inflight and logging onto Wi-Fi was very difficult. I would rather have had free Wi-Fi and a screen to watch movies/games on rather than or in addition to the drinks."

Pros: "Crew was great"
Cons: "Thermostat broke, wi fi didn’t work. Temp 60 degrees entire trip. Sucked"

Pros: "compared with other airlines they were just OK"
Cons: "everything"

Cons: "It was just the weather. I don't handle turbulence well. Delta crew was amazing as always."

Pros: "Customer service on the phone."
Cons: "Delays all day on delta. On my way out and on the return flight."

Pros: "Delta as always top notch!"

Pros: "Timing was good"
Cons: "Plane was too small. Attendant was almost nonexistent."

Cons: "I had window seats on all flights and was boarded after those in middle/aisle seats 3 out of 4 times. Less legroom in the cheap seats. High whining pitch on speaker during announcements on last leg."

Pros: "Crew was nice and tried to help us as there was no food on board for our dietary restrictions."
Cons: "The folks at the desk arrived late to address issues. It was crowded and disorganized. When i addressed an issue at the check in regarding not seating me with my children including a 7 year old). the response is. Well you bought a cheap flight so tough luck. The plane was dirty and frankly not very"

Pros: "Temperature on the last flight from MSP to RAP was perfect.flight attendant in the back of the plane was OBNOXIOUS!"
Cons: "Most everything it sucked, okay?"

Pros: "All ok"

Cons: "Boarding the plane was a hassle as well as delays to Clean up and fix seat belts. Very u coordinated crew as well no one paying attention to what one was doing."

Pros: "The crew onboard was very good."
Cons: "My 4 year old daughter and I were not seated together and I was told that a 4year old could not sit alone yet Delta refused to move anyone. Instead I had to get on board and beg someone to please wait h seats with us."

Pros: "Flight attendants"
Cons: "Food"

Pros: "Everything"
Cons: "No chicken sandwich."

Pros: "Short flight! Crew nice enough!"
Cons: "Boarding seemed slightly delayed"

Pros: "Staff"

Pros: "Good staff, plenty of room, comfortable flight, smooth flight"
Cons: "Some passengers behind me didn’t get snacks and drink"

Pros: "We were early, I had free Wifi, I love Delta!"

Pros: "Easy boarding"
Cons: "No entertainment"

Pros: "Even though we were in the very back row, we did not experience a foul smell from the restrooms. This was a very nice relief. It is bad enough that the seats don't recline and there is no window in the very back row but prior experience with the added nausea of foul restroom order has been a serious insult to injury. In this case there was really minimal odor. Also since we are traveling as a family we are very happy that we were seated together. We have experienced the past that sometimes our seats will be fragmented and that creates major challenges when you are traveling with young children. However on this particular flight the ride was rough during both takeoff and landing, a lot of side to side shimmy. Also the cabin pressure varied quite a bit during landing causing all the kids to complain about some discomfort in their ears."

Pros: "drink carts came around twice"
Cons: "Even though there were sunchips available, they were not giving them out to everyone. Only the people that paid up in coach got the sun chips. The rest of us got these sad bag of pretzels and cheesey snacks. So sad. Why wouldn't Delta offer the same snacks to everyone? Seems like such a small additional cost compared to such an offensive action. The money you save is certainly lost in bad publicity."

Pros: "Delta is not a good place to be"
Cons: "Delta is not good on customer service"

Cons: "My flight got cancel two days in a row due to outrage power in atlanta."

Pros: "On time with no drama"

Pros: "Very pleasant customer service, excellent bag delivery service."

Pros: "Quick boarding/unboarding."
Cons: "Wouldn't allow me on earlier flight, when there was room, without change fee"

Cons: "Delay in leaving from the airport there were issues with Web checkin Crew wasnt able to give me my boarding pass for the connecting flight and kept saying going to the other counter"

Pros: "NOTHING AT ALL!!!!"
Cons: "everything 1st of all i didnt like the fact that the stuff could act so unprofessional and very disrespectful and not knowing what type of info to give that made me lose my flight and at the end they all told me they couldnt help me to get my flight or anything not even try.."

Pros: "Finally, we got to use a jet bridge in Guadalajara !"

Pros: "Nothing more than expected."
Cons: "Food could be improved."

Pros: "Flight attendants were very helpful and attentive"
Cons: "Poorly organized boarding process. Most of the passengers were Mexican and the announcements were all in English ... quite a bit of confusion. Also, they never announced Premium Boarding, just went from people with kids to Sky Priority ..."

Pros: "Upgrade. Comfort. Gourmet Oatmeal Breakfast."
Cons: "Need more cooking shows (British Bakeoff would be fun) or something besides what has been there for too long."

Pros: "Plane and flight were ok"
Cons: "The restaurant in CHS took 15 minutes to tell me they didn't have what I'd ordered thereby denying me the chance to a real meal all day. I wish they'd put real meals back on the flights"

Pros: "Great crew presentation of safety and other announcements, friendly anf courteous, except..."
Cons: "crew seemed to arbitrarily decide not to serve anything on the flight. Announced the flight was too short to serve anything, so they didn't even try. I've flown this hop many times and have never heard this excuse."

Pros: "Nice crew; with sincerely smile and attentions during all flight. The dinner was delicious... and very very important... puntual trip"

Pros: "They had some weather in atlanta. So they drove us out to the runway and then we sat for 45 minutes with the engines off waiting to leave. I guess it is nice that they want to keep you safe. After missing our connector - they did put us up in a hotel overnignt. However we still had to pay extra for taxi back, parking an extra day at the airport, and extra meals. Oh - and the extra trip to detroit..."
Cons: "So after waiting 45 minutes on the tarmac - we left and headed to Atlanta. There we landed and waited because they had no gate for us. Then we finally got off the pane and ran to our connector which left without us. We were told they don't hold the plane for less than ten people. So the four of us don't matter. We sat and sat waiting...and then lost another day due to travel."

Pros: "Crew was efficient and friendly."
Cons: "I was seated in toddler central with one squirming next to me and the one ahead of me that thought her seat was a rocking chair. She banged my knees til.mom finally told her to quit."

Pros: "Landed safely"
Cons: "Last row of a cramped 18 row plane with seats that did not recline!"

Pros: "Staff friendly & made sure that everyone on the plane was aware of someone with a peanut allergy so no peanuts were to be eaten. Ground staff worked hard to get us rebooked & on our way as our first flight was so late that we missed our connection. So glad to finally see a charging port as our long haul flight didn't have them."
Cons: "Not the crews fault but this was the slowest disembarking process on a plane that I have ever seen. Hard to get comfortable in the seat. Not able to sit with husband as it was a rebooked flight & the flight was full."

Pros: "The plane departed on time with no delay."
Cons: "They had two JFK-bound flights leaving from the adjacent gates at the exact same time. So your "10:30 a.m. to JFK" could have been either gate 35 or 36, and the doors were so close that the people were in one big, undifferentiated mass...rather than two separate boarding areas or lines. That may have been a problem of the Reykjavik airport rather than the airline."

Cons: "plane had to go back to the gate to lose 1500 pounds. cant they calculate this while loading?"

Pros: "Great service, very puntual, we even arrived early"

Pros: "The boarding was made very comfortably. The staff was nice."

Pros: "Bueno no los culpo parte es del COVID y parte las personas no se prestan mucho a veces ,pero un poco de orientación en algunos caso"
Cons: "Mira una observación las personas en silla de ruedas entran primero de acuerdo ,pero a la hora de salir salen caminando y hacen mas lento el proceso de salir,pero bueno"

Cons: "Seat confort is bad, specially for tall travelers."

Pros: "Everything went according to schedule, staff was suoee friendly and helpful."
Cons: "Not enough leg room"

Pros: "Staff was nice"
Cons: "WiFi"

Pros: "The snacks"
Cons: "More snacks"

Cons: "old people assistances not enough chairs even so guide people to the plain"

Pros: "Punctual departure. Efficient process."
Cons: "It was fine, really."

Cons: "Did not get the sense that check-in staff was terribly concerned about getting us checked in quickly."

Pros: "The price. The beautiful stewards. The cleanliness. The air magazine. The excitement of flying. The window to look out of."

Pros: "Good"

Pros: "The staff are very nice and accommodating."

Pros: "Kindnesses and attentive at all time"

Pros: "Glad it was on time. Everything was great"

Pros: "Everything was great"

Pros: "Everything"

Pros: "The service was great!"
Cons: "N/A"

Pros: "Friendly staff."

Pros: "I try to sit in the front of the aircraft, the leg room is great and you get to watch everyone who enters."

Cons: "How crowded it was and how much they charge for luggagr"

Pros: "The flight was on time,and the crew was very helpful"

Pros: "Good attitude"

Pros: "free meal and free alcoholic beverage!"

Pros: "The crew was very nice."
Cons: "Very quick not much to say"

Cons: "Paying for snacks"

Pros: "Price and effort"

Pros: "Check in was fast, personnel was very professional."

Pros: "Smooth and easy."

Cons: "Realmente mal servicio a cliente la aerolinea solo quiere sacar ventaja y cobrar de mas por el transporte de tu equipaje"

Cons: "No leg room. Space really limited."

Cons: "It was delayed and we couldn’t land on time because of air traffic. It took more time that it should have to."

Pros: "Tv in headrest"
Cons: "Boeing delay... ac not working properly"

Pros: "No turbulence at all, smooth take off and landing."
Cons: "Knees hit the passenger seat in front of me. Hardly any leg room, we were all packed in like sardines."

Cons: "All"

Cons: "This airline seemed to be unprepared at every step of the way. When I showed up to the airport to check my baggage (this was 2 hours before my flight) there was a huge line of people already there. I went to the back of the line and after 15 minutes of not moving I texted my family that I might be missing my flight. As I got closer to the front a nervous and overwhelmed Aeromexico employee went to the back of the line and handed the last person a paper and told her she would be the last person allowed on the flight. Anyone lined up after her was turned away because they had showed up too late. It seemed to me that those people would have made it onto the flight if the airline had been prepared and ready to check everyone in on time. When I was finally able to check my bag there were only 20 minutes left until my flight was supposed to depart. I rushed to the security checkpoint and ran to my gate in fear of missing my flight, only to find another large line of people. They hadn't even started boarding! After waiting 10 minutes in line (10 minutes before the plane was supposed to depart), the crew slowly strolled to the gate. They didn't even seem to care. Overall, my experience was below average, but seeing how people were not allowed to board due to the airline not being prepared for this flight, I would say I won't be flying Aeromexico again."

Pros: "Nothing"
Cons: "The unwillingness of the manager to help out a customer in distress."

Pros: "Thank you"
Cons: "Eveything ok"

Cons: "*Seat was broken and seat cushion was hard. No one in our row was comfortable. Was not aware that the row before exit row does not recline. We were in row 14. Fortunately there were some empty seats so we could move. Would not have chosen that seat if website shared that information. The TV screens came done from the ceiling so everyone had to watch same thing. Music channels only played a few songs over and over again. This plane needs to be retired or have major upgrades. Definitely an older plane."

Cons: "Seat Comfort and space."

Pros: "staff was decent, friendly, informative"
Cons: "out dated plane."

Cons: "My seat didn't recline. I paid extra to be in front seat. I was asked to sit in a different row. I paid an extra $50 for nothing.lunch was bread and cheese."

Pros: "Great on time no delays"

Cons: "Sold us tickets without assigned seats"

Pros: "everything"

Pros: "Staff was very courteous and helpful"

Pros: "Crew members are ok"
Cons: "Poor management"

Cons: "Late and no communication"

Pros: "Delayed for over an hour and a half"

Pros: "Found tickets to Mexico cheaper than any other place."

Pros: "The crew was amazing and very personable!"

Pros: "The crew was very friendly as well as the pilot after we had landed. Also was nice they gave us each a little water in a plastic bag as well as a snack"
Cons: "Not much anything can be done to make a flight better with Covid. Masks have to be on, no drink options available anymore."

Pros: "Crew excellent!"
Cons: "The flight was crowded!"

Cons: "I almost lost my coincidence with the other flight"

Cons: "No snacks or drinks provided on any of my flights on American this weekend. 2 of them were real short so that makes sense but other 2 were long enough to have this but stopped before my row. We were Delayed, which is understandable, but not sure why we couldn't board and wait for crew to come on to speed up process rather than waiting for crew to arrive to even begin boarding process. I assume it's a safety thing but seems like there could be a better way to handle this and speed up process to make sure people aren't missing connecting flights."

Pros: "Crew was OK"
Cons: "Seat was uncomfortable. There was no power outlet."

Cons: "I bought first class tickets for my anniversary trip with my wife and I couldn't get the perks of it. There was no real food on the first 2 stops (Just in this one from Dallas to GDL). And the worst part is that I couldn't get into any of lounges at any airport (flagship and/or admirals) . Because they said I wasn't flying in an international flight. Come on?! Canada->USA->Mexico is not International???"

Pros: "Boarding very well done."
Cons: "One of the crew was unhappy."

Pros: "Yes! The crew was amazing! The seat was perfect!"
Cons: "It was very cold on the plane."

Pros: "Easy process overall"
Cons: "Free wifi, free food"

Pros: "I liked absolutely nothing about my flight to Richmond."

Cons: "AA provided me NO assistance when my flight was cancelled and I had to make arrangements on my own, which caused me to incur in extra expending."

Cons: "Wifi didn’t work."

Cons: "The seating was not good middle seat I like windows"

Pros: "Lots of leg room for such a small plane."
Cons: "AA did not update the flight status. My inbound flight was delayed due to weather but AA kept reporting the connecting flight as on time. I ended up making the connection with time to spare. If AA had reported the delayed departure I would have stopped for food. My bag did not make the connection."

Pros: "Everything was very smooth and pleasant overall."

Pros: "Friendly crews"

Pros: "I really like that they free inflight WiFi and entertainment. The seats are little more comfortable than other airlines. The service was great too."

Pros: "The crew was accommodating"
Cons: "The crew was pleasant. No water served due to turbulence"

Pros: "The inflight entertainment. They had a touch screen with a great selection of movies, music, and TV shows to kill the time with."
Cons: "No peanuts."

Pros: "No major delays. Boarding and exiting was smooth. Got assigned a window seat near front"
Cons: "Small delay of 25 minutes"

Pros: "It was a small plane so the crew pulled larger totes and packed them separately. It worked very efficiently given the circumstances."
Cons: "Very tight quarters, but ok for short flight"

Pros: "Flight kept being pushed back multiple times. left about 3 hrs late. Then after boarding and waiting to take off, the pilot tells us a light came on the "dash" and he has to have maintenance come to check it. That takes another 30 plus minutes. Not a good start to the morning."
Cons: "Never finding out what happened to the our original plane that was supposed to have left in the morning."

Pros: "The flight left on time and arrived earlier than expected. Great job by the flight attendants as well! I thoroughly enjoyed my flight back home."

Pros: "The staff tried all they could to move things along"
Cons: "The congestion at the gate, and the staff’s frustration dealing with the people who weren’t listening caused some of the problems. This plane took about twice as long as it should have to get everyone into their seats. I don’t know why. Maybe it was a lot of people who’ve never flown before. The rollaboard bags always are a problem. There was plenty of room in the overheads."

Pros: "Nothing!"
Cons: "Was not compensated for arranging trans from Albuquerque to Santa Fe! Refused delivery of bag Santa Fe address!"

Pros: "Liked the plane which looks new and the entreteinment was good too"
Cons: "Didn’t like the crew wasn’t nice and the snacks are always terrible"

Pros: "Nice people to fly with"
Cons: "nothing"

Pros: "The boarding process was easy because it was such a small plane and it was not full."

Cons: "Very inefficient that all bags had to be checked on the jet way and then picked up on the jet way. The picking up on the jet way turned into a cluster F."

Pros: "Outlets, great entertainment choices, quick boarding"

Cons: "I was told that because my passport would expire in 2 months that I wouldn't be allowed to board the flight. I was never alerted of this in the booking process."

Pros: "Very simple process. Easiest trip ever. Baggage was easy. Nice staff."
Cons: "N/A"

Pros: "Not much!"
Cons: "Didn't like being grounded in Charleston because we were on a commuter flight while our AA connections was allowed to land in Charlotte and leave without us. Did not know AA operated flights receive priority at the airports over their inferior non-AA operated "partners". Will look for alternatives to AA in the future. Flight too short for a drink! No lodging because not their fault! Okay, storm not their fault, faulty policy is!"

Pros: "Flight was on time, crew was friendly."
Cons: "No entertainment, seat was not clean."

Pros: "Nothing"
Cons: "Cannot believe how American a treated it's passengers. 3 hour delay to JFK. No apologies. Missed connection to Paris. Not any customer service agents to be found in JFK at 11:30 pm. No explanation on what next. No hotel.. Nada. I'll never travel with American again."

Cons: "Seats were small and uncomfortable on American Airlines compared to Qantas"

Pros: "It was nice that I had a seat empty next to me, allowing for extra room. Flight was a little early in landing in Dallas, allowing for extra time for a short layover to find my terminal and gate for my next flight."
Cons: "All was good."

Pros: "The crew was great"

Pros: "The American Air crew was great very attentive and they pass out free drinks"
Cons: "The 787 is tight and when the fight is 7 plus hours it tends to ware on you"

Pros: "Did reschedule our flight before we left which was helpful -Group 4 but at least we could get home."
Cons: "Paid for seats closer to front to get off for connecting flight. Waste of money as flight was delayed 90 minutes trying to fix the water system which the slow response maintenance crew never fixed. Ended up using Sani-wipes and had no coffee - seemed ok for a relatively short flight and half full plane. 90 minutes to make the decision to just go on resulting in many rescheduled flights."

Pros: "Same as above "loved everything" excellent flight!!!"
Cons: "Nothing"

Pros: "Poor for BIG Airline like that chips chips"
Cons: "NOT GOOD the is 2 MUCH for CHIPS"

Cons: "I have no made it to New York yet."

Pros: "Flight in air"
Cons: "Take offs and landings"

Cons: "They would not move me from next to the smokey 50'year old next to me. that's fine. But they told me I couldn't tell her to bathe and quit smoking. O well. I'm not gonna hold it against them for stinky old lady"

Pros: "I liked the seats they where not that bad."
Cons: "I fell asleep and missed if they offered water or anything. And I missed if they did a safety preflight. When I purchased the tickets online it never told me that there would be a charge for my bag. The plane was half empty. People payed for there seats when it wasn't necessary there was plenty of room on the plane"

Pros: "Crew was very nice!"

Pros: "I liked the smoothness of the flight"

Pros: "Ok"
Cons: "Ok"

Pros: "Breakfast and crew member in first class"
Cons: "Entertainment"

Pros: "One of the flight attendants attitude. She was very nice, polite and smiling all the time. I don't see that very often in economy cabin."
Cons: "Better snacks and entertainment. There is no food and no screens on this flight."

Pros: "This was a full-size jet, and the seats were more comfortable than those on the regional jet."

Cons: "Plane was dirty"

Cons: "Mechanical issues caused delay, unavoidable. Crew was friendly and kept us updated."

Pros: "The Chicago airport is a nice airport to stay in when you're waiting for a new plane! Also the flight attendants did a very good job!!"
Cons: "The crew did a very good job of getting us on and off the plane and getting us on a new plane even though it was annoying and inconvenient!"

Pros: "The crew was great"
Cons: "All we got for food was a little bag of pretzels. Maybe not cheap out on that"

Pros: "Everything was really smooth sailing."
Cons: "Everything was great! The Charleston airport is small yet very nice inside"

Pros: "Plane broke. Gate change. Sat on the tarmac for a half hour to take off."

Pros: "The crew, was friendly and attentive to any and all needs."
Cons: "The flight was supposed to arrive in Newark at 4:30. But it did not leave Charleston until 6:15 PM! This is not the 1st time this has happened with United. It seems that they are always some kind if “weather” delay with United flights arriving and departing Newark. Also, they are constantly cancelling flights to/from there. I would suggest looking at a different airline, perhaps one that cares more about the passengers iteneraries than the number of passengers."

Pros: "Prescreening"
Cons: "Nothing"

Cons: "95% of my united flights are delayed. Today, they overbooked and asked for a volunteer. I did so and was offered a $1,500 compensation. Instead of 8:00, I would arrive at 11:00. I was very excited and patiently waited for the plane to board, so I coulD receive my new flight info. The flight is inevitably delayed, as it always is with this airline: I would have ended up missing my connection, so it seemed to work out well. However, they’re about to close the doors when the agent says “it’s not overbooked anymore” she gave me the option to so either get on that flight and wing it on my layover to find another flight, or go to Newark. But I needed to make a decision at that moment. The agent revoked the $1,500 because it was no longer overbooked and her demeanor immediately changed from The kind, accommodating agent she was when she needed me to give up my seat. She became short and rude. I got the last available seat because I was the last to board and was forced to check my bag because there was no more room. All because I was willing to change my travel plans. I get to my layover, and the earliest flight I could get would land at midnight with an additional layover. Oh! And the first class seat I was supposed to have on my second leg was not available. All of this was while I was seriously ill— throwing up, just wanting to be home. Honestly, I’ve never liked United. I constantly get over it, because it’s often the less expensive option. At this point, I am so sick of how they treat their customers, and their inability to depart on time. Last time I let them put me through this again."

Pros: "Prompt boarding, no delays,smooth flight. Overall a very good experience."

Cons: "United app crashed and was not able to watch anything. Tapas snack was poor quality"

Pros: "Food was great and unexpected"

Pros: "There was nothing to like"
Cons: "The worst company ever!!!!!"

Cons: "Plane sucks. Too small and poor seats. Better snack selection."

Pros: "Everything"

Pros: "Great crew & very accommodating"

Pros: "Most of it"
Cons: "Purchase of snack! I only received a cracker and a soda!! Also, the movies were not free!! Really!!!!"

Cons: "Wifi access"

Pros: "The crew was very nice and helpful. They comped everyone the direct tv access as an apology for the delay, but I'd rather be comped wifi."
Cons: "It ended up being a 5 hour delay. I would have been fine with it if they had told us up front that it was 5 hours, but instead it's 2 hours, then after an hour passes they tack on another hour and so on. It would be nice just to know it'll be a long wait, so we can leave and come back or reschedule our flight for the next day."

Pros: "Nothing at all"
Cons: "The flights were late and annoying"

Cons: "Cramped space."

Pros: "On time."
Cons: "Flight attendants brought a few people drinks and then disappeared leaving the rest of us thirsty"

Pros: "Timely take-off. Info from flight deck good in the beginning."
Cons: "However reporting of weather delay and the info about fuel stock on the aircraft could have been beter managed."

Pros: "Flight was on time"
Cons: "The whole flight seemed like a sales pitch. Pay to upgrade to our empty seats with a little more legroom. Pay to watch TV cross country (Delta, American, and all others are included). They did have more sales pitches on the screen for 6 hours though. Pay for snacks. Not even peanuts or pretzels anymore. They do give you a disgusting wafer. Flew back on Delta and didn't see any of this. Between this and their recent beating up of customers, no more United for me."

Cons: "Overall United airport staff were not helpful and not very apologetic for delays and missed connections"

Pros: "I arrived and my flight was delayed until after 9:30pm and my connecting flight left at 10."
Cons: "Unreliable. Could not get me to my destination in a timely manner. Trip cancelled."

Pros: "The comfort the pleasantness of the staff the on time departure and arrival"
Cons: "Everything"

Pros: "Refreshments"
Cons: "More room. The plane was not full but we still were shoved in middle seat with no room for normal shoulders without over lapping. The seating areas are not comfortable. They put three seats where there is only room for two."

Pros: "They need larger overhead bins . It was hard to fit my carryon bag. I would prefer almonds as snacks. There was only paid entertainment available."
Cons: "Food, space, entertainment options."

Pros: "Nothing"
Cons: "Everything"

Pros: "Not much gave united a chance may not travel again"
Cons: "Very hot flight attendants were not friendly checking in o"

Pros: "Easy boarding and on time . Pleasant staff. 0verall good flight"

Pros: "Nothing"
Cons: "Everything"

Pros: "Overall the flights were trouble free. The seats on the CRJ145 to Chicago were pretty confortable. United is the only airline that gives passengers a complete can of coke instead of just a cup. The snack was just so so."
Cons: "The seats on the plane from Chicago to Tucson were not comfortable. I could feel the hard bottom."

Cons: "Had to wait 5 hours because my flight was canceled with mechanical issues to the plane."

Pros: "Service was good"
Cons: "Delayed several hours waiting on a part to fix the engine. The aircraft was too warm. I sweated the whole flight."

Pros: "Length of flight."
Cons: "We were kept in the airport for hours on end without being informed our flight was cancelled. Something was wrong with the plane and then by the time it was fixed the crew had times out. We were given no information, the delays just kept increasing and increasing. We had to fly out the following morning which made things very inconvenient for getting rides from the airport and getting to work on time."

Pros: "Plain pilot profecional"
Cons: "Plain to old"

Cons: "Barely enough room to hoist your baggage in the overhead bins"

Pros: "The crew was pleasant and polite."
Cons: "No leg room, only ranch snack mix."

Pros: "That it got me from point a to b"
Cons: "Plane was very old and rickity. Crew was short. Boarded plane late and of understaffing. Overall pretty terrible."

Pros: "The flight from Charleston was uneventful"
Cons: "There was no problems flying from Charleston to Dulles"

Pros: "Nothing"
Cons: "Everything"

Pros: "Being able to leave on my desired day."
Cons: "This would have been my first time on this airline ans I was excited going into it with ano open mind. However as I was getting ready to head to the airport, my flight was canceled and they rebooked for another flight that would leave the next day with a 3 to 4 hour layover. I was frustrated with the flight selected and therected seemed to be no effort into suiting me with an equivalent flight in which I purchased, which was a direct flight. I spoke to a reap that found a flight on another airline, but it still was not a direct flight in which I requested. For this being my first impression I was not impressed!"

Pros: "Friendly and efficient"
Cons: "No wifi on small plane"

Pros: "Staff was courteous, and explained situation clearly."
Cons: "After booking my flight two months prior and checking in 12 hours earlier, I was not allowed to board the plane because United had overbooked. Thus forcing me to fly to Charlotte then Newark at a 5 hour delay. There was also no drink for those in my row during a two hour flight from Charlotte to Newark."

Cons: "Significant delays, minimal information."

Read more about Delta
COVID-19 information

Safety measures for airlines flying from Charleston to Guadalajara

Airlines flying from Charleston to Guadalajara have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Charleston to Guadalajara

Mandatory masks

Masks required on board, masks provided on flights from Charleston to Guadalajara

Social distancing seating

Middle seats unavailable to book on flights from Charleston to Guadalajara

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Charleston to Guadalajara

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