Find cheap flights from Charlotte to British Columbia

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0 bags
Thu 3/9
Thu 3/16

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Good to know

Low season

November

High season

August

Cheapest flight

$186

Average price round-trip

$814

Good deal round-trip

$368

Good deal one-way

$199
Best time to beat the crowds with an average 6% drop in price.
Most popular time to fly with an average 4% increase in price.
Flight from Charlotte Douglas to Vancouver Intl
(avg. price over the last 2 weeks)
or less
or less

Top tips for finding cheap flights to British Columbia

  • Book at least 3 weeks before departure in order to get a below-average price.
  • High season is considered to be January, November and December. The cheapest month to fly from Charlotte is February.
  • Morning departure is around 156% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs - booking British Columbia flights

Top 5 airlines serving Charlotte Douglas to British Columbia

Scores according to KAYAK customer reviews
7.9
DeltaOverall score based on 29326 reviews
8.1Boarding
7.8Comfort
8.5Crew
7.8Entertainment
7.5Food
Airline reviews
Cons: "Seats could have been more comfortable. No space. Food made me sick."
Read more about Delta
Cons: "Seats could have been more comfortable. No space. Food made me sick."
Cons: "Everything was fine... I should have packed a snack because I’m always hungry! Will travel Delta again!"
Cons: "Provide earphones or headphones"
Pros: "Everything except the delay was fine, not extraordinary."
Cons: "7-hour flight delay. If this was a European flight we would have been entitled to at least $250 for our inconvenience. We were not offered anything to compensate us for a 7hour delay, which was ridiculous."
Pros: "Flight attendant coughed in my face twice without covering her mouth while I was seated and she was passing out drinks and snacks"
Pros: "Nothing"
Cons: "13 hour delay"
Pros: "Good service great aircraft"
Cons: "Takes along time to get off airplane with everyone getting their bags from the overhead bins"
Pros: "The crew were nice."
Cons: "We could have used more legroom between the seats."
Pros: "I apreciated how well informed he captain kept us. There were several delays but she communicated freely and helped us to feel safe."
Pros: "Never made the connecting flight."
Pros: "Inflight entertainment was great. Movies, games, moving map. Best I’ve ever seen in main cabin for free."
Cons: "The seating was too cramped. It’s extremely uncomfortable. Seems tighter both on knees and elbows."
Pros: "The crew was great and also the snacks."
Cons: "We were late getting into ATL."
Cons: "Plane too small to have any on board entertainment"
Pros: "Food good"
Pros: "Great service!"
Cons: "N/A"
Cons: "Leg room"
Pros: "It was on time"
Cons: "Plane too cold."
Pros: "Quick boarding, great seats and everything went on schedule."
Pros: "I was very impressed with the flight attendants. They were very pleasant & very attentive to the guests. The premium seats were very comfortable. The only disappointment was the chicken dinner but the ice cream dessert & refreshments were wonderful."
Pros: "The fact that I was so relaxed."
Cons: "The food"
Cons: "Online check in didn’t work. Called Delta 800# and rep said I needed to wait till I got to airport. Airport rep said I needed to use the KLM flight number, not the Delta number.W"
Pros: "Nicest staff"
Cons: "Nothing at all"
Pros: "El cumplimiento de vuelos"
Pros: "The seat was comfy foe the whole 20 min flight"
Cons: "You delayed my flight . Missed my connection and got.stuck at the airport for 6 hours . Now I have to miss work tomorrow"
Pros: "On time."
Pros: "They did take care of the situation in a timely manner and switched my flight were I made it in my time line . Switched to American from Atl. to Houston"
Cons: "Was informed the flight delay due to equipment ,"
Pros: "I was rerouted."
Cons: "No one would reissue me a ticket for the next flight. Delta and West Jet kept saying the other company should do this, and in the end no one did and I had to purchase another ticket."
Pros: "in Charlotte"
Cons: "delay on flight"
Pros: "The crew was extremely nice and helpful."
Cons: "Small crowded aircraft with minimal overhead storage. The seat pitch was so limited my knees were against the seat in front of me. The tray table couldn’t be lowered completely. Small child behind me kicked my seat during the entire fight."
Pros: "Crew was friendly and efficient"
Cons: "Very minimal legroom. Screaming children behind me kicking my seat during flight"
Pros: "Leo was friendly and helpful, a wonderful presence on the flight."
Cons: "Multiple delays in Atlanta"
Pros: "Nothing other than it was over quickly."
Cons: "Seat did not recline at all."
Pros: "No complaints. A puddle-hopper to a yes."
Pros: "All that one would want."
Pros: "I love being on a smaller plane/jet! Boarding was painless and I had no problems with my two small bags. Due to a mix-up in seating, I had both seats to myself! We even got in will before the scheduled time! De-boarding took far less time than "regular" plane/jet!!!"
Pros: "Leg room was descent"
Cons: "Excessive delays. Was scheduled to leave CLT at 3:21 PM, then rescheduled to depart at 423; then waited on the tarmac to take off for about 45 mins total; didn't arrive in NYC until around 718 PM; very long day with Delta Airlines."
Cons: "Nothing"
Pros: "Comfortable seats and incredible kind staff"
Cons: "No food, drinks, or entertainment. But it was an extremely short flight."
Cons: "The flight was delayed for boarding, then delayed for take-off, then circled LaGuardia for an hour, diverted to JFK. They indicated weather, but JFK is 9.6 miles away... so weather really??!!"
Pros: "Nothing."
Cons: "Delayed multiple times. I have been traveling 13 hours and am still not in London."
Pros: "Having status. Always on time. They run their schedules like European trains."
Pros: "The crew kept it together even though the situation was stacked against them."
Cons: "The plane was really late, changed gates a number of times and switched from one terminal to another then back to the original terminal again. My understanding was this flight was a mess the previous week as well which says that something needs to be fixed. The temperature on the flight fluctuated back and forth from too hot to okay. You get the picture."
Pros: "Booked as Delta but flew WestJet. Crew was amazing!"
Cons: "Only minimal snacks available due to shorter flight."
Pros: "The customer service of the middle aged White frmale FA"
Cons: "The seats were small"
Pros: "suppose to be Delta but operated by West Jet"
Pros: "There is no rating selection for not applicable under entertainment, unless your asking about watching other passengers."
Cons: "Leg room was awful, and flights left late for no reason."
Pros: "Free upgrade to Economy Plus"
Cons: "The flight was delayed an hour"
Pros: "Staff all was good."
Cons: "Seats too narrow with little leg room."
Pros: "Nothing"
Cons: "Everything, this is the fist and last time we flight with you guys, flight delayed, my husband was not in the system, lost connection, and in our way back same thing, worse experience ever"
Pros: "The entertainment made the time go by fast."
Cons: "More food purchase options"
Pros: "The bathroom was extremely cramped! No TV available on long flight."
Cons: "I signed up for a wheelchair when I purchased my ticket. There was a delay getting me a wheelchair in San Jose to get to my gate. After landing in Toronto there was not a wheelchair waiting at the plane exit. There was a wheelchair inside the airport - but no one available to push it!"
Pros: "noone booked in the seat beside me allowed for more room."
Cons: "food (ran out of items I wanted) seats are mediocre no entertainment stewardess forgot my cream for the coffee - too busy chatting with another passenger."
Pros: "The staff at the airport in Cancun are amazing! Wonderful service from the time you enter the terminal till you are checked in and through security. The flight on WestJet was excellent."
Cons: "Getting through YYZ is horrible. Two CBSA clerks checking the customs forms at the exit of the baggage area (twelve pickup areas). Really? Get a grip CBSA."
Pros: "NA"
Cons: "NA"
Cons: "Crew not so friendly"
Pros: "Food vouchers in Calgary for the 6 hour flight delay due to WesJet computer issues on Toronto plane. $100 credit Bag pick up Minmico at WS Care Centre tried hard to arrange a seat on an earlier flight due to my inquiry; let me call home twice on her phone to advise husband of flight changes. She tried to organize my bag to be put on the earlier flight at the last minute although she was unsuccessful."
Cons: "Passengers are crammed into small seats."
Pros: "We were happy to be seated in the exit row which gave us additional space. Although it was a direct flight, they offered drinks and snacks twice, when normally when flying I only see then come by once. I noticed Aiden seemed really friendly and kept a smile. Also when dropping off our luggage beforehand was a fairly speedy process."
Cons: "Seats don’t lean back."
Pros: "Westjet service is always the best. Flight was smooth and seemed very short. Again the crew makes it the best!"
Cons: "We were late cause of a thunderstorm but that is nobody's fault."
Pros: "Always friendly and helpful!"
Cons: "Boarding attendant demanded to see my passport for a domestic flight even though I had produced the government-issued photo ID required."
Pros: "My singing group was the entertainment!! ;o)"
Pros: "In the flight there was a crew member she was not polite ...As I want to use washroom urgently & I was not very much familiar where is washroom I asked her three times she did not reply back...Just walk away...if she does not understand me, she cam say pardon me...but she just left"
Cons: "Everything else was good...great help from Abbotsford staff...I really appreciate that"
Pros: "Westjet service"
Cons: "Calgary International airport is one of worst airports in north america. Sad how badly planned a new airport could be."
Pros: "Quick boarding, friendly crew."
Cons: "Not enough legroom."
Pros: "Quick and direct. Great staff"
Cons: "Food."
Cons: "airport did t have air conditioning and there is no room in the overhead compartments propeller planes are unreasonable loud"
Pros: "The plans wasn’t chock-a-block full making it more comfortable for all of us"
Cons: "The customs process at Abbotsford International Airport was ridiculously slow with only 2 boarder guards & several others seemingly standing around"
Cons: "Every leg of our trip with Westjet was late, VERY late - to the point we missed our connection. Rough landings. Crew was subpar. Will fly another carrier next time."
Cons: "Didn't fly on the day I was supposed to fly due to delays. I had to figure out for myself that I wasn't going to make my connection and thus I went back home. We agreed to itinerary for the next day that had a 2+ hour wait at la Guardia and yet I still almost missed the N.Y. to Tampa flight due to delays out of toronto. Had to sprint from one terminal to the other. In Toronto we sat on the tarmac for 90 mins, and this was after dealing with security and other issues with checkin before i even got on the plane. For example, it was difficult to explain that i had already paid for my checked bag the day before. As a result I never got a chance to eat the entire day. And then my bag didn't get to Tampa until later that night anyways. Although the individual staff members were all very nice, there were institutional flaws that made two days very frustrating. I have some sort of debilitating delay on more than half my flights over the last few years, and rarely is there ever an explanation or compensation."
Cons: "I was not given the prepurchased food item I ordered"
Pros: "As always, the staff and crew were great. Left on time, arrived on time they go their best to deal with the shortcomings of the company."
Cons: "The entertainment system (or lack thereof...) not nearly enough iPads to rent and it never works on laptops."
Cons: "Generally announcemect is too fast and not clear, especially the boarding anouncement regarding the order of boarding is not clear. Please be more considerate for the aged and hard of hearing, infrequent traveller."
Pros: "Price reasonable Convenient to fly to abb rather than Vanc"
Cons: "No wifi Snacks poor Smaller plane, trip took longer"
Pros: "Ease to board, on time boarding"
Cons: "Return to gate prior to take off"
Pros: "My brother had a heart attack and I was traveling out Edmonton to be within and his family. It’s a stressful time and I meant to book for Nov 7 but booked Nov 9 by accident. The person at the checkin desk was wonderful. Changed my booking and checked my bag without any charge. It made a very stressful situation so much better, I really appreciate the staff who went out of her way to help me."
Pros: "The staff were friendly as they had to deal with many annoyed customers. I thought the staff handled the constant delays and cancellations well."
Cons: "My flight to Calgary never happened. In fact due to weather conditions, many, many flights were delayed, some cancelled. No more flights to Penticton, so I had to take a flight to Kelowna after 6:00pm or fly the next day. I met a couple to share a ride to Penticton once I reached Kelowna. My luggage was lost in Calgary and so I went on to Penticton, to Osoyoos. The next day, West Jet delivered my suitcase to me. I appreciate the voucher I was given to buy a few things and the promptness of my luggage. We live in Canada, the weather in the winter can be quite an annoyance and so it was last week."
Pros: "On time"
Cons: "Nothing"
Pros: "Over all the flights were great. On time, smooth and friendly staff."
Pros: "Friendly relaxed crew. Overall organized and efficient."
Cons: "Both flights were late"
Pros: "Comfort, friendliness and ease of travel with Westjet"
Cons: "Can't think of anything"
Pros: "Nice crew"
Cons: "Seated @ the back & disembarking at the back door. Quick, easy on a bright sunshine day."
Pros: "Flight was very pleasant, not full, on time and seats had electrical outlets and USB ports."
Cons: "They destroyed my checked luggage and refused to give me an adequate replacement. They also refused to cover for the resulting damages to my items."
Cons: "Il serait bien d'avertir plus à l'avance les passagers au sujet de l'application nécessaire pour l'entertainement ou permettre de l télécharger via le wifi de westjet"
Pros: "On time, arrived even half an hour early on the way back. Staff in flight and checking in at YVR amazing. Overall, good spacing for knees between rows, staff awesome, flight on time sharp... great experience so far!"
Cons: "Staff at checking in kiosk at LAS wasn't so friendly."
Pros: "on time ,friendly staff"
Pros: "Crew was great!"
Cons: "Small seats. Nonexistent food and entertainment option are all self provided"
Pros: "Attendants made the flight very enjoyable I hope you honour them for their amazing service."
Cons: "nothing"
Pros: "Everthing"
Cons: "Nothing"
Pros: "They were quick and efficient gwttong everyone ready for a on time depature and we actually arrived a bit early too."
Cons: "Nothing at all"
Pros: "Seamless boarding"
Cons: "Lack of access to entertainment without having our own personal device to view and having to download an app to be able to view entertainment"
Cons: "We had a connecting flight through Toronto to Vancouver. First the flight was deleted from Charlotte resulting in a missed connection. In Toronto the WestJet agent directed us back to the Departure counter which required us to go back through security. There was three gate changes and the flight to Vancouver was late. Our transit to the hotel was closed resulting in an extra expense with taxi fares. Not a good experience overall."
Pros: "Although an hour & a half between Nashville to Toronto & Toronto to Ottawa flights. I arrived in Ottawa and my luggage will arrive tomorrow ! Totally unexpectable !!!! Plus only one customer service person to deal with the list luggage of eight people !!!"
Cons: "Lots of other air choices! Bad services WestJet !!!'"
Pros: "Lots of leg room, definitely love the new planes...lol... polite, friendly, fun, flight attendants."
Pros: "I had not flown West Jet previously. My seat and legroom was adequate. Snacks and drinks were served twice (about a 4:45 minute flight), the flight attendants were friendly and I liked being able to plug my iPhone into the USB connection to keep it charged. Watching the choice of movies with the phone was also a nice touch."
Cons: "3 hours early for international flight, which was then delayed 3 hours. Then another hour at LaGuardia waiting for 2 $40 taxis to take 5 of us downtown. Ugh. WestJet terminal crew were flustered and uninformed. Terminal 3 at Pearson had inadequate seating. Sitting on the floor for hours isn't appreciated."
Pros: "Crew great"
Cons: "No social distancing enforced, I was sat next to another person (no spaces between booked seats)"
Pros: "Crew was amazing!!!"
Cons: "The onboard entertainment"
Cons: "Best flight and touch down ever."
Pros: "Great crew, excellent legroom, excellent meal, snacks"
Cons: "Eliminating the 1 hour delay to get to the gate at Logan after landing early."
Pros: "Again staff at mobility assistance were excellent! We were late leaving and pilot made uptime.They really seemed to care about passengers"
Cons: "When allotting seats to seniors, BA could have been more considerate and not placed them in middle seats"
Cons: "Flight were delayed abnd canceled"
Pros: "Crew, food"
Cons: "I had to pay for the luggage. I thought it was included."
Pros: "Over all good means.........., All well nothing to my dislike"
Cons: "Nothing to dislike"
Pros: "The staff was very friendly, professional and personal. Had a great seat with extra leg room and the washrooms were always clean. The staff were generous and prompt with the food and beverages and very accommodating."
Cons: "It was a long haul flight so the seat got a little uncomfortable near the end."
Cons: "No complimentary drinks, even coffee"
Pros: "I liked that it was a short flight."
Cons: "I didn’t dislike anything about the flight."
Pros: "Breakfast was tasty"
Cons: "Food choices not good for lunch/ dinner"
Pros: "BA is reliable in many respects. 1- Timely 2- Friendly staff 3- Decent food served in a timely manner 4- In a BA flight, you know exactly what you get"
Cons: "The airlines are pushing people to upgrade with those ever shrinking seats. I had a slightly above average size gentleman seated next to me and the seat was so tight he had to totally take over the shared arm rest and our shoulders were rubbing most of the time. That's not a way to spend 9+ hours"
Pros: "Comfortable seat, great food and service. Very quiet and smooth ride on the upper deck of an A380."
Cons: "Worst issue was the noisy baby at the front of the cabin - no airline seems to have a good solution to this problem!"
Pros: "Crew are really the highlight. Food and seats are good in business class."
Cons: "Boarding was a bit chaotic. Passengers were bunched up outside the departure lounge - not sure if there were lines or not. Got sorted when we got into the lounge."
Cons: "Delayed takeoff. Food lower quality than expected"
Pros: "Good staff and food"
Cons: "Seats could have been better"
Cons: "Service was incredibly slow Seats were tight No USB port or charger Tiny entertainment screens Forced to check laptop despite this not being a standard with any other airline for the same route"
Cons: "2hours delay"
Cons: "Flight was okay. Did not get my bag after landing at Mumbai airport. Have to wait 24 hours to get it. Very inconvenient."
Cons: "Service is awful, last time I or my family using ba"
Cons: "The passengers on the plane were rude. No consideration for others when departing the plane."
Pros: "The quality of food let it down but crew cheerful and helpful throughout the flight!"
Cons: "Not good enough to let back of plane consistently have no choice of food because it has run out. Maybe alternate end of plane you start service to avoid this happening."
Pros: "Crew was courteous. Seats were comfortable, but tight. Meal was tasty and the entertainment was great."
Cons: "Boarding is totally chaotic. Once priority boarding is done it is every man for themselves. Most airlines give you a boarding number and that cuts down on the pushing and shoving."
Pros: "On-time arrival"
Cons: "Seating was very packed"
Pros: "Updated flight info by kayak ."
Cons: "Delayed flights and missing baggage"
Cons: "We booked online with a major travel booking site and got Much chaper seats than aa offered. However, they wouldnt assign us a seat until at the airport; what a hassle."
Pros: "Service was great - so polite and friendly. And the coffee was worth every penny."
Cons: "the luggage fee - Now I understand why the fare was so inexpensive! I'm an American and thus slow :-)"
Pros: "We had ONE customer service rep in Heathrow who was incredibly helpful and tried to help get us home. She was wonderful."
Cons: "Their delayed flight from Milan to London caused us to miss our flight from London to NY, and thus our flight from NY to Denver, which was standby. When we explained how difficult it would be to catch another flight to Denver from NY with it being the weekend, and attempting to get a flight to another airport with higher chances of getting us home, their customer service rep informed us that as long as they 'fulfilled their contract' to get us to NY, it wasn't really their problem how we got home (or couldn't get home) after that."
Pros: "Because of the cabin crew strike the old biddies pushing the trolleys were smart enough to give the passengers double the quota of wine to keep us quiet so we didn't mind the slow food service. I had an excellent flight sleeping thru half of it."
Cons: "The audio provided by the ear buds provided produced very poor results, probably causes long term hearing loss."
Pros: "Nothing"
Cons: "British airways is a shitty airline, I was stuck in Heathrow for almost 2 days, pregnant and alone. British airways has poor communication, poor leadership and no customer service skills. My flight was terrible and I will never be flying on British airways in the future. I will also be telling friends and family about my experience and ensure that they also don't travel on this awful airline."
Pros: "I liked the service, the affordable flight and the food"
Cons: "The booking said Finnair, but it was with American airlines going to England and then with British airways going home to Chicago. It wasn't clear where to check in, or which website to go to. please be more clear regarding which airlines to check in and which airline we will be using."
Pros: "The ground crew at checkin were friendly."
Cons: "The old aircraft that looked like it had seen better days. The old entertainment system that was jittery and crashed."
Pros: "Great crew good service, except a little unorganized at the gate. Best service I've gotten compared to other airlines I've experienced."
Cons: "Food was a little cold. Sitting in the middle of the row is the worst most uncomfortable in economy."
Pros: "I was seated on the upper deck of a 747 (63K) and had plenty of room. The cabin was quiet even though the plane was full. Service was excellent. I enjoyed the food. Cabin crew were great."
Cons: "The entertainment system was old and didn't have the selection of programs available on newer aircraft. Flight map was not at all detailed. Time for an upgrade BA! Boarding was a bit of mess. BA has so many different categories of who gets to board first that it got to be very confusing. People couldn't understand if it was their turn or not and people kept being turned away to wait their turn. It would be far easier if people were given a number from 1-5 like Air Canada and they call those numbers which are also printed on your boarding pass. I was flying business class and I think it a terrible cheek that they charge extra (in my case $129-$159 EACH WAY) to select your seat in advance. That's insane considering what I have already spent on the business class ticket. Seems like a money grab to me. I usually fly Air Canada, and this high extra charge will probably make me think twice about flying BA in the future."
Cons: "The low resolution screens and limited programming compared to other airlines and aircraft"
Pros: "Decent people running the flight. More or less on time."
Cons: "Cramped seating. No room at all for a laptop...which is very inconvenient"
Pros: "Pleasant flight crew"
Pros: "Great food."
Cons: "Not much space for a long flight."
Pros: "The food was good and free."
Cons: "I bought a ticket from British airlines but the first leg of the trip was with Vueling. The online check in at British Airlines sent me to Vueling but I couldn't check in with British. We had to stand in line at Vueling to check our bags and then with British Airlines to get Get the boarding passes for the other two legs of our our trip. The bags didn't make the switch. British Airlines found our bags in 2 days but 5 days later that's a week later the web check of our file says bags ready for Delivery and call help line can not talk to the airport to find out the problem."
Pros: "even better!"
Cons: "Wheelchair attendant was late picking me up from the Club World lounge (at least the British Airways agent monitoring the whole thing cared and kept us updated while we sat out front waiting. Despite the fact that I'd checked with BA the previous night that yes, I was registered to have a gluten-free meal (as of two weeks beforfehand), the flight attendants had no record of this and no GF meal had been included for me. Entertainment = faded screens, bad touch screen interface, crashed nd needed to be rebooted at one point, touch screen minimally responsive, a shockingly small number of choices. Did not have wireless or a usb port, but fortunately there was a universal AC outlet and I had my wall charger along so that I could spend most of the flight using my iPad to read. I'm especially displease with the food, boarding process, and entertainment considering my boyfriend's and my seats were Club World seats I'd paid for (rather than receiving them as a reward). On the bright side, the lie-flat seats saved me from days of post-flight pain, so it could have been worse. Not pleased overall, and the next time I travel internationally, I'll probably chooseanother airline if the prices only differ by a few hundred dollars."
Pros: "Nothing"
Cons: "after 8 hours of delay after delay. Flight was cancelled. No flights available to New Orleans until the next day at 4pm. Had to be at work for payroll responsibliity. People counting on me for their paid. Hope I find another airline to make it home. Slept in airport with on place to go or eat"
Pros: "Having not flown BA for some years it's easy to get a fresh perspective. The A380 is a good plane that holds a lot of folks. Getting them on & off can take some doing. BA seems to have figured it out. The flight was effortless, the food and service were unobtrusive and quality. Overall a pleasant way to spend the hours from Heathrow to Vancouver in either direction."
Cons: "Minor grumble outside of BAs gate being 20 minutes walk from the lounge was the boarding at Heathrow. With that many folks surely BA could do a better job of the pre-flight organization."
Pros: "Nothing"
Cons: "Flight delayed multiple hours. Sat on Tarmac for 2 hours. Baggage lost for two days. Worst experience flying ever."
Pros: "I actually slept the whole way."
Pros: "Flight attendant was very pleasant. Flight was less than an hour so no food or entertainment. Arrived on time."
Cons: "My London to Charlotte flight arrived early, customs and immigration were fast. I was not allowed to change my flight to JAX to an earlier one so I had a 4 hour layover. I had not been issued a boarding pass in LHR and when I got one in Charlotte I was seated in the very back seat next to the WC. I booked this flight in February so was displeased that I had such a bad seat, also that I could have had a seat on the earlier flight. Something about BA and AA partnering makes it difficult and it should be easier."
Pros: "Great service. The flight attendants were cheerful, polite, and helpful The seat was comfortable. There was a large selection of movies, including lots of old classics."
Cons: "The food was awful. I am not fussy eater, and I could not finish the meal"
Cons: "It took over an hour for us to take off because the cargo door would not close and an engineer had to come do paperwork. The pilot kept saying, "In 15 minutes we will leave" over and over."
Cons: "Delayed as usual."
Cons: "No turbulence"
Pros: "Seats seem to get smaller but overall a good experience"
Cons: "Seat room"
Pros: "Friendly crew, good food and entertainment."
Cons: "Seat comfort and space aboard."
Pros: "Not too much delay/ wait between flights"
Cons: "snacks ?"
Cons: "I never got to go on my trip... wasted all my money and never got anywhere and can't seem to get a refund or at least another ticket."
Pros: "Everything went smoothly. Thank you AA!"
Cons: "Having a crew ready"
Pros: "Customer service"
Pros: "Smooth ride and early arrival"
Cons: "My flight got delayed at least 3 times!"
Cons: "N/a"
Pros: "Exit Row Seating"
Cons: "Delayed Flight 1 hour and 20 minutes"
Pros: "No complaints at all. Comfortable and on time."
Pros: "On time with no delays"
Pros: "Flight was on time"
Pros: "No problems."
Cons: "All was well."
Cons: "I didn't like the fact that I was told to preboard when I checked in before the flight and was told by another employee i was in group 6 and shouldnt be in line. Had to explain why I was preboarding and didn't like having to hold up the line. It was embarrassing."
Pros: "We arrived safely The seats were comfortable We were on time"
Cons: "1) American's boarding process seems to be driven by ticket price and nothing else. Every other airline I've been with boards families with small children first. It lets those families and get on board and get setup so that they don't block aisle access for everyone else. American seems to board based on how expensive your ticket was. So, the aisles get blocked and boarding takes forever. 2) The cabin crew gave pretty apathetic service. When our baby threw up on us, they just told us to go clean ourselves up in the bathrooms. They gave us a can of soda water to help clean up, but that was about it. 3) When my wife asked if the bread was dairy free (for our baby with a dairy allergy), the staff's response was to turn to another staff member and ask them, "Do you want to go back and research that?" In the end they just told us they didn't have time to look it up."
Cons: "Have to pay for wifi use. Entertainment used to be included in flights and was apart of your airfare."
Pros: "All service once on board was lovely"
Cons: "Surprised by a snarky employee at gate check for my connecting flight home today. I fly with AA nearly every week for work. They grabbed my bag from me and insisted it be checked. I said I didn’t want to pay for checking and that it contained fragile items. It was a little over-stuffed for the scale. When I went to open it and remove some bulky items to put in my purse, they snatched my suitcase away and refused to let me touch my bag. I find this to be completely unacceptable. They had the gall to suggest I go to an airport store, buy a “suitable suitcase,” and take a later flight home. They made a scene and called a supervisor who kindly and promptly let me in my suitcase. The employee then spoke negatively about me loudly to nearby colleagues and refused to make eye contact. After the supervisor let me in my bag, I got on the plane with my suitcase. At one point, this employee made me feel like I was going to be kicked off of my flight; this was so unnecessary and extremely unprofessional. AA - your employees are better than this."
Pros: "Boarding was fast!"
Cons: "The staff was not great! When I had just arrived to the gate, they had already called group 5 so I went up and presented my boarding pass and the crew made a facial expression of annoyance since group 5 was called and they were boarding group 7. When I entered the plane, one of the staff just looked at me twice without saying hello back. I said it twice and the same lady gave me a cold goodbye when I was leaving the plane. There was no entertainment!!!! Also, no plug to charge my phone that I had to wait to charge my phone after getting my bags to contact a taxi driver (Lyft)."
Pros: "not much"
Cons: "not much"
Pros: "It was a larger plane than the first leg of my journey so I did not have to gate-check my carry on luggage."
Cons: "It was a bit of a bumpy flight during take off and landing. Flight was cold, but not freezing - tolerable."
Cons: "I was unable to log on to gogoinflight to watch a movie, my ipad was unable to connect."
Pros: "On time arrival"
Pros: "The flight crew was great and it was a very smooth landing."
Cons: "Had to pay extra for seats so we could sit together, near the front of the plane (not really, and no bathroom nearby, very small seats with zero legroom). we were delayed twice (40m then 1h10m) then told to go to a different terminal because now our flight WAS leaving on time! so we hauled over there only to be delayed again several times. we know it was a weather thing, but just wish there was more accurate info about when we would actually take off. seats on outgoing flight from SFO to CLT were GREAT, very roomy, comfortable. Coming back- not so much."
Cons: "Missed the flight due to accident on the road. AA was more than helpful in trying to reroute me BUT British Air did not want to cooperate so my trip is now cancelled. This is my 3rd dealings with British Air and they are THE WORST! I will never buy British Air tickets again. Being less than satisfied for the 3rd time is enough to lose my business forever."
Pros: "Flight was on time and the crew were excellent."
Cons: "We get used to cramped conditions on domestic flights but normally get more for international flights. The 777 was very modern but small cramped seats (3 4 3 configuration) meant for a tough journey and almost impossible to sleep."
Pros: "On time"
Cons: "All well"
Cons: "Flight was late. More than doubled my layover time"
Cons: "The fact that people carry-on luggage that exceeds the max requirements for carry on luggage so they can avoid the checked luggage fee. It's a disgrace. It time to live by your rules, the same for everyone. I had to be rebooked out a different airport as PGV was flooded. I was seated in 21F which does not recline. AA cancelled my flight out of PGV, a better seat would have been nice since I had to drive an hour to EWN whereas I was staying only 10 mins from PGV."
Pros: "Very friendly crew."
Cons: "Plane landed in Pittsburgh an hour and a half late because of mechanical issues. So that was inconvenient."
Pros: "The flight was on time, I like the assigned seat, and the service was pleasant."
Pros: "Nice pilot, one of the flight attendants were nice. The seats were comfortable."
Cons: "This airline always has delays! There is no in-flight entertainment (music, tv, movies, etc.); thus, the flight was terribly boring! Also, only peanuts and a small cup of soda was offered to us. Other airlines give cookies and biscotti! The seats don't recline and they need more legroom. The majority of the airline crew largely ignored us and showed mediocre customer service."
Cons: "Baggage claim took extremely long time. It took a while before the baggage crew even became aware of situation."
Pros: "Evriting"
Pros: "Crew"
Cons: "Paying extra for seating"
Cons: "The customer service from AA representitives in the airport was completely unnacceptable and the absolute worst service I have recieved in an airport to date! One incident during this trip was as follows: When arriving in Charlotte and running to catch my connecting flight, I arrived as the lady at the desk was closing the door, she looked at me and rolled her eyes. When I went up to the desk along with the other passengers arriving from the same flight as me the AA representative said "Hurry up , I want to go home!! At a point I'm just going to cut you off and that will be it!" She was of no help to me in anyway amd was forced tonstay the night in charlotte ; Normally this would not have been such a big deal, However I am on emergency leave from the Navy rushing home because I have a very serious family emergency, that representitive was very lucky I held my temper! From now on thanks to the poor unproffessional customer service I received I will no longer be flying American Airlines!"
Pros: "I got home"
Cons: "No tvs"
Pros: "Flight attendants were very friendly. Pilot was easy to understand and gave the passengers regular updates on flight status. Flight was short and easy."
Cons: "The seats on this smaller plane were shaped in such a way that they provide very little support to your back...I guess that's my only complaint."
Cons: "The flight crew was extremely unfriendly especially a redhead woman with short hair. When it was time for beverages, she would yell out at each passenger "beverage!" She had no manners. Probably the worse I've ever had experienced"
Pros: "Like I said before nice early boarding."
Cons: "No problem"
Pros: "Clean"
Cons: "Seat assigned"
Cons: "Broken seat and terrible gogo video experience with an attendant crew that was dysfunctional together for food/beverage service. I prefer to not fly AA."
Cons: "Seats are uncomfortable. Seats are too close together, not wide enough, to short, no knee room."
Cons: "Flight cancelled"
Pros: "Crew was polite and professional"
Cons: "Overall experience with American Airlines and those under them was definitely not a good one. In the future I will probably look at other airlines."
Cons: "Had another problem with the plane, this was the cargo door and after waiting forever, that was fixed and then they had to refuel, I was an hour and a half late getting to my destination and they kept telling us just a few more minutes."
Pros: "Only one word can be used to describe my experiences with American Airlines: seamless. From beginning to end, my trip with American Airlines was a relaxing experience."
Pros: "Friendly staff"
Cons: "Flight was delayed 2 hrs"
Pros: "Overall it was a pleasant flight, satisfied"
Pros: "Crew was amazing and flight was excellent"
Pros: "Crew was friendly and boarding was fast and easy."
Cons: "My luggage did not arrive with me."
Pros: "Fairly new plane... new and much improved entertainment system..."
Pros: "The movies."
Cons: "It’s a crowded plane with tiny seats. The passengers in my row who had not been able to bathe did not make the 5 hours go by quickly."
Cons: "left 40 minutes late"
Pros: "Got an upgrade to premium economy"
Pros: "It left on time"
Pros: "Flight was on time and the staff and crew were courteous."
Pros: "The flights are fine, on time."
Cons: "They could not get my luggage through to the next flight to Chicago. I could not board because of that reason, and I had to fly to Denver then fly back Chicago."
Pros: "I appreciated for free Molson Canadian."
Cons: "Delayed Flight, barely made it onto my connecting flight."
Cons: "Information provided on delays was limited and information on connecting by flights was incorrect"
Cons: "Food not included with insane flight costs"
Pros: "Cadence of service. Amazing plane."
Cons: "No free drinks"
Pros: "Crew are very nice and approachable. No complain about their service. And flight is on time."
Pros: "Very nice flight"
Pros: "Nothing"
Cons: "Getting charged Air Canada rates for Air Canada Rouge comforts. 9 plus hours with zero entertainment. Basically stealing money. If this is the service offered should be at cheapo airlines price."
Pros: "Price!"
Cons: "Poor Customer service! My baggage arrived later on the same day I had arrived..., but I didnlt get it till 2 days later. There were or apology or announcement about the reason of my flight delay (2 hrs). I was told by a customer rep on the phone a few days before ny flight that I didn't need eTA to transit, but I needed it! I had to obtain it at the airport counter on the day of my flight.. I was very close to miss my flight.... Due to the delay, many customers missed connection flights, but there was no clear guidance to where to take care of the matter... I was ery disappointed.."
Pros: "My group of five arrived to the airport late (one hour before the flight took off), but the crew worked together to quickly process all of us and get us through to ensure that we didn't miss our flight. We really appreciated it!"
Pros: "Nothing"
Cons: "Flight was delayed for several hours, while the crew assured us it was on the way. When it landed they still said it was being prepped. Then at 10pm or so, they said it was cancelled. Then we waited another hour and a half to speak to representatives and get our hotels. Then another hour to the hotel to go to sleep. Because I had to be back at the airport in 7 hours to catch the next flight. It would have taken me 2 hours to drive to Seattle from Vancouver."
Pros: "Not much to compliment on. The flight did offer a great selection of movies to choose from during the trip."
Cons: "Constant flight delays. We were left on the runway for two hours before taking off due to an issue with the laboratory. The plane was overpacked, not allowing much personal space even in the aisle seat. People were sleeping on the floor and some in the aisles, creating a tripping hazard to those wanting to stand and stretch or walk to the restrooms. Those who attempted to sleep in their seat found that the seats were very uncomfortable and had very little to no leg room. When it came time to land at our destination, we ended up having to circle the airport for an additional 35 mins waiting for the terminal to free up. It was a very long 10hr flight that even the nice selection of movies to choose from couldn't help. Terrible flight experience, Canadian Air has really gone down hill."
Pros: "nothing"
Cons: "the flight was 5 hours late"
Pros: "Everything"
Pros: "Nice service by flight attendants"
Cons: "Late departure due to mechanical issues."
Pros: "Free business class"
Cons: "Food and no entrainment available"
Pros: "Crew and flight were okay."
Cons: "Reception and sound quality was poor."
Pros: "It was on time - no delays"
Cons: "Would have liked some snacks along with the drinks offered."
Pros: "Nothing"
Cons: "Customer service"
Pros: "Movies on plane"
Cons: "Food not enough"
Pros: "More leg room"
Cons: "Horrible seats"
Cons: "Flight was delayed 40 minutes."
Pros: "Entertainment selections and accommodations for not being able to make my connecting flight do to delays were good."
Cons: "Never made connecting flight due to delays on first leg of the trip. Airline was generally apathetic to situation."
Pros: "Love the new 787, don't know how I can fly in another airplane again now."
Pros: "Nothing."
Cons: "Especially the crew."
Pros: "Seat space, leg room"
Cons: "Crew"
Cons: "The crew member on ground were very rude."
Cons: "waited for 2 hours without the crew letting us know what was going on. it was freezing due to the a/c."
Pros: "Food was great. Inflight entertainment needs work."
Cons: "The inflight entertainment needs more updated options ."
Pros: "Great service, on-time flight."
Cons: "No complaints"
Pros: "Entertainment was good."
Cons: "My partner had injured his knee and it was quite swollen. When we phoned and also went to an AC agent at the airport, we were told there was nothing they could really do as far as leg room; Heathrow reps were kind enough to offer a wheelchair when we arrived. The frustrating part was when we were on the flight, there were multiple rows which only had 1 person seated. There did not seem to be any empathy, understanding or patience for our situation and it did not feel great to be treated with annoyance and disdain."
Pros: "Great flight."
Pros: "There were some pretty recent movies and some older ones that I remember watching when I was younger. Both options were good."
Cons: "Despite there being both new and older movies, there seemed to be a limited number of movies and shows. I feel like there could have been more, but it might be just me."
Pros: "Prem. Economy class is pretty decent, love it!"
Pros: "Seats were pretty wide and comfy."
Cons: "I was traveling overseas over a 10 day period. The inbound and outbound entertainment was exactly the same. It's pretty slim pickings when it's over 12 hour flights....."
Pros: "It was only 1 hour."
Cons: "It was only 1 hour."
Cons: "Can I give zero star?"

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Charlotte - British Columbia Flights

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Charlotte (CLT)United States

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British Columbia - Charlotte

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$1,462
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$196

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