The Air Canada app to have access to the entertainment on board did not work.
Good boarding.Easy check in.
Food! Not appealing. Did not eat more than a few bites.
Flight delay led us to miss our connecting flight. Air Canada then lost our luggage for 6 days on our honeymoon!
They have good entertainment system and library
The plane delayed for almost 90m due to a mechanical issue. Of course, we missed our connection in Vancouver. Upon arriving in Vancouver, there was no help at all or guidance. Customer support desk was manned by one agent even in the presence of long queues.
Flight attendants were courteous
We have to buy our own food
Great service, on time departures and arrivals, lie flat seats in business class. The planes were relatively new. Waiting lounges at Delhi and Frankfurt are well stocked with food.
Lufthansa arranged for pickup with a van upon disembarking from my late flight from Pisa and took me through a special passport and security checkpoint so that I was able to catch my MUC-SFO flight. Flight departed late, but pilot made up all tge lost time in flight. Crew was professional, very polite and efficient.
flight crew hit my chair all the time with the troller. Bought the places with bigger space on the legs, that was true, but was dissapointed with the type of chair that is totally closed at the sides, with no scape room for the legs laterally.
Food was just ok
I didn't like the food
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