Daily cleaning, installation of cabin HEPA filters on flights from Charlotte to Hong Kong
Hong Kong has restricted the entry of all travelers who are not Hong Kong passport holders, Permanent Identity Card holders, work or study visa holders, or British passport holders with “British Nationality (Overseas)” nationality with the right of abode in Hong Kong.
Hong Kong has restricted all air passenger flights from the UK, Brazil, Ireland or South Africa, travelers who had visited the UK, Brazil, Ireland or South Africa for more than two hours within the past 21 days would be denied entry to Hong Kong.
Hong Kong has postponed the Air Travel Bubble with Singapore.
Travelers who have only been in China, Taiwan, or Macau in the past 14 days may still enter.
Hong Kong residents with an Identity card accompanied by a visa marked with “Permission to remain extended until” may enter Hong Kong within the validity of the permitted stay.
Hong Kong has included the UK to the list of specified high risk places on October 1, 2020.
Airline crew, government officials, spouses and minor children of Hong Kong residents, and personnel endorsed by the HKSAR government to engage in anti-epidemic work may also enter.
Travelers arriving at Hong Kong International Airport, with the exception of those travelling from mainland China, Macao and Taiwan must have a confirmation in English or Chinese of a hotel reservation in Hong Kong for at least 14 days.
Travelers who have been in the US, Kazakhstan, Bangladesh, Belgium, Canada, Ecuador, Ethiopia, France, Germany, India, Indonesia, Nepal, Pakistan, Philippines, Romania, Russia, Switzerland, Turkey, Ukraine and the UAE in the past 14 days must have a medical certificate with a negative COVID-19 nucleic acid test result issued at most 72 hours before departure. The certificate must be in Chinese or English.
From December 22, travelers are subject to a 14-day quarantine in one of the officially-designated quarantine hotels.
Travelers who arrived in Hong Kong from the UK after December 2 will need to serve a further 7 days self-isolation at home, in addition to the 14 days of hotel quarantine.
Airline crew are subject to medical screening upon arrival and self-isolation in a hotel. On 1 April the Hong Kong Government announced arrangements for two designated flights from the UK to Hong Kong. Those returning must undergo a 21-day compulsory quarantine in a specified quarantine facility once in Hong Kong. These flights are for Hong Kong residents only. The airline will open the ticketing reservation system on April 8 and travelers who have successfully booked tickets will be redirected to the reservation system of the specified quarantine facility to book their rooms at a rate of HK$400 to HK$500 per night. Upon check-in, travelers will be required to present proof of a negative COVID-19 test result for COVID-19, carried out no more than 72 hours of the scheduled departure of the aircraft.
From June 15, transit services at Hong Kong International Airport have now resumed for travelers who can be checked through from port of origin to final destination. Transiting between flights operated by different airlines is now allowed. Transiting through Hong Kong from, but not to, mainland China is now allowed until October 15. A number of restrictions still apply to transiting through Hong Kong, so it is advised to check with your airline or travel agent before traveling.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 22h 40m.
In the past 3 days, the cheapest one-way tickets were found on Air Canada ($542) and Japan Airlines ($701), and the lowest round-trip tickets have been found on Air Canada ($538) and Multiple Airlines ($636).
From Charlotte to Hong Kong, Tuesday is the cheapest day to fly on average and Thursday is the most expensive. Flying from Hong Kong back to Charlotte , the best deals are generally found on Wednesday, with Tuesday being the most expensive.
When flying out of Charlotte you will be using Charlotte Douglas, often referred to as Charlotte Airport. You will be landing at Hong Kong Intl, also known as Hong Kong Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Charlotte to Hong Kong.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Hong Kong from Charlotte is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Hong Kong with an airline and back to Charlotte with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Hong Kong from Charlotte up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Professional and friendly crew. Food was excellent"
Cons: "Very professional and friendly crew. Food quality was excellent."
Pros: "Crew was attentive and food was great. Japan air was a much better buy than any American company. I will look for Japan air for any flights I take in the future."
Cons: "Nothing. The experience for international economy was perfect."
Pros: "very good"
Pros: "The crew was amazing. The meal choices were great !"
Pros: "Nice seats. Ample leg room."
Pros: "Cabin crew were very nice. Food was okay, while the legroom was good too."
Cons: "Delayed flight, but the email notification from JL was lacking the most important detail... The new take off time! It was 70 minutes later than advertised, but then delayed by another five minutes on top after a late take off."
Cons: "Over all"
Pros: "even though middle seat, there was enough leg room to rest comfortably."
Pros: "Very friendly and polite. Very helpful and on time."
Pros: "Service and Entertainment were great. Lots of legroom is great."
Cons: "There are no air vents per seat so on the whole I was very hot and uncomfortable during the flight. One other detail: this is not Japan Airlines fault, but at LAX we had to sit on the runway for an hour because there was some confusion about the parking space for the plane. After a nine hour flight, to sit and wait for another hour was very uncool."
Pros: "Attentive staff. Great food. Great service. Vast improvement over Cathay Pacific."
Pros: "Super! Arrived 45 minutes early. Will definitely fly JAL again. I went baller and took business class. Ballerness is unstoppable, unsurpassed"
Pros: "Flight crew was amazing. Respect for people at a level I haven’t seen on domestic US airlines. Seat configuration of 2-4-2 in economy was great. Food and entertainment was really good. Flight arrived on time with no issues."
Cons: "That the level of service on other airlines isn’t at this level. Don’t go to AA looking for a good example."
Cons: "The crew kept accidentally bumping my chair and never apologized"
Pros: "This was my first time to travel with JAL. They take excellent care of all of their passengers. The flights did not seem to be as long as they were. I was very comfortable."
Pros: "Super cheap roundtrip flight. Reliable airline. Flight even came with a meal both ways. Kind staff. Good service."
Pros: "Crew was very pleasant"
Cons: "Food was fair, not great."
Pros: "Efficient and friendly service. Second time flying them, and will continue to fly JAL."
Pros: "Fantastic service, excellent food, state-of-the-art entertainment, always on-time and professional."
Cons: "Older plane had extremely uncomfortable seats for the lengthy flight (over 7 hours). Shorter flights of 3 hours or less would have been fine."
Pros: "The airplane is clean, toilets are super nice! Service is very good, legroom is adequate. I like the rice dishes on board. Overall, excellent."
Pros: "Can use wifi with free"
Pros: "The stewardess of the flight from LA to Osaka was awesome , I don't remember her exactly name , I think she is older then other crew members working that day on economy class . She was very professional , serving customer with the best she can. Always smiles. I feel good whenever I see her walks by, smile and very professional When the meal was serve but they only had one dish to choose instead of two ( I guess that day Chicken Masala dish was high on demand so there are only Japanese dish left) she said we are so sorry with a very sincere gesture , I chose Japanese food because I like Japanese food anyway , she politely thanks me for my choice and later bring a bag of small mix snack for me and said thank you for being flexible . Later on, when we getting off the airplane she even helped me to stroll my carry on out to the airplane because I was carry too many stuffs with me and my daughter being so tired of the long flight so I have to comforted my daughter . The stewardess saw that and helping me a hand . I wish every airlines has someone like this crew member . Thank you so much for the awesome service on Japan Airlines."
Pros: "Extremely kind staff, spacious seating, good food and great entertainment. You can only make an 11 hour flight so good but they did it"
Cons: "11 hour flight! Can't do much about that"
Pros: "Cabin staff. Special meal. Cleanliness."
Cons: "Why does the shorter of the two flights have more comfortable seats?"
Pros: "Great flight, great staff. The food wasn't bad either."
Pros: "Good food. Very friendly and helpful attendants. They also gave souvenir toys for my 2-year-old son."
Pros: "Flight crew was very professional and courteous. The food was excellent! It was like eating at an awesome Japanese restaurant! There were toothbrush kits w/small tubes of toothpaste in the bathrooms, which was a nice touch. Bathrooms were very clean. Entertainment was very good and had many choices. Would love to fly them again any chance I get! Probably the best flight experience I've ever had."
Pros: "service is great!"
Pros: "This was an AA flight.I never expect excellent service from AA."
Pros: "The family had an amazing flight and the in-flight entertainment was excellent! My kids remained engaged for 6 hours and my wife actually took a nap..."
Cons: "As usual it is most difficult moving through the airport in China. It took a long time to get our bags and they were "damaged", however my box made it without difficulty."
Pros: "food was great movies are updated flight attendants are professional and courteous"
Cons: "Requested Vegetarian Meals. Didn't get them"
Pros: "I forgot to make prior arrangements for a special meal due to allergy concerns. I notified the crew onboard, and they were attentive to my issue and helped me avoid certain foods which may cause an allergy attack."
Cons: "The seats felt very dated and uncomfortable. The entertainment options were very limited."
Pros: "The food was good, which I didn't expect. The crew was kind."
Pros: "With Japan Airlines, there is never a doubt in my mind they are going to be the best airline of choice. I was running late to my flight into Haneda to fly out to Singapore. I literally arrived to the front desk 15 minutes before the plane departed. The ladies at the front desk were very aware of my urgency and walked me threw the crew line and got me to my gate without a missed flight. I cannot thank you enough for the kind and generous work you do."
Cons: "My flight was cancelled from Narita to Hong Kong and they put me up in a small unclean room. I was very disappointed with their service."
Pros: "Excellent customer service!"
Pros: "An airline that thinks about consumers and then delivers a premier experience. Fly no one else to or from Japan."
Pros: "The boarding was efficient. Cabin and lavatories were clean."
Cons: "The interior seems dated, with old-school channel based entertainment system, unlike the ondemand IFE most Asian airlines are equipped with. Meal service was also very slow - took over 50 minutes to serve the economy cabin. There was no choice of main available.. Main was an array of fish cakes type street snacks. It was edible but not impressive."
Pros: "Almost everything"
Cons: "Can't say because I was satisfied w/ my flight"
Pros: "The crew on Japan Airlines are exemplary! Very efficient, polite & service with a genuine smile made this a very pleasant trip. Also, I had recalled on a flight I had taken a long time ago, how impressed I was at how clean the restrooms were maintained. Well, the high standard has not changed. Very impressed & looking forward to our return flight home."
Cons: "Cannot say there were any negatives."
Cons: "Food was not good."
Pros: "Staff was nice and got me a bulk head seat as I am very tall. This meant a lot to me. Thanks!"
Pros: "what did you like? 1. Food and snacks were good. They gave a crispy chocolate that was really delicious. 2. friendly 3. good looking flight attendant always improve the flight"
Pros: "The service was amazing even for an economy class. Everyone was respectful and friendly. It was a pleasant experience and will fly JAL again."
Pros: "Crew was amazing and flight was excellent"
Pros: "Good service good flight fair food and nice seat."
Cons: "Biggest issue the start very lax re security, 2 people never wore their seatbelts at any time, take off and landing. They hardly checked anything."
Cons: "Ran out of the best meal option in Business Class..."
Pros: "I liked the selection of movies and food."
Cons: "Attendance were not as nice as the other Asian airlines. Tooth brush and toothpaste might be better addition. The bathroom was short."
Pros: "The entertainment selection was great and the seats were comfortable."
Cons: "Maybe we needed to specify this earlier, but there were no vegetarian options offered for the meals. It's minor, but it'd be nice to have that option when we're asked instead of needing to arrange it beforehand."
Cons: "Fatigue from job"
Pros: "See above for overall summery both AC and Jaz."
Cons: "Not sure which screwed up on bags."
Pros: "staff was great checkin at the airport was a breeze and love the 2 checked free luggage for international flights. food was mediocre but what do you expect, I'm just glad we got 2 meals and 2 snacks. great touch."
Cons: "only issue was the fact the online checkin was unavailable to us for some reason which basically left my girlfriend and I sitting in separate rows in between 2 people for 17 hours. entertainment was also pretty lacking with only a few movies available."
Pros: "They seemed like a good airline. It was my first time flying with them, and I got upgraded to business class on the very first flight of my trip. What a great first impression! They're quite service oriented, with attendants speaking multiple languages. The in-flight magazine was good but not available on every plane. The food was usually pretty good, and the live map was convenient."
Cons: "All of the flights were late (I had 6 of them on this trip, all thru Air Canada, and not a single one departed on time). All of my layovers were long, except one, which was planned to be about an hour but ended up being less than 30min. That one was a pain: had to go through Canadian customs and then run across the Toronto airport, but thankfully my next flight was still boarding - and ended up running late because they had to de-ice the plane. One of the flights ran late, and as we were reaching the gate a passenger felt the need to yell racist/ignorant comments at a fellow passenger who wouldn't sit down, and then the flight attendant - overall that was a real shame."
Pros: "The boarding started one hour early to allow passengers to board on time."
Cons: "A flight stewardess did not respond to a call twice as if the call light was not turned on."
Cons: "left with 2 hours delay because the fuel was not ready. Then we had an unexpected landing in Vancouver to change flight crew. That meant an additional 2 hours of delay. Finally we accumulated 2 more hours of delay. The final total was 6 hours of delay for no clear reason."
Pros: "Cheap air fares"
Cons: "Could not use airline websites to select seats due to using a third party agent like kayak. Had to call both Alaska Air and Air Canada before I could secure seats."
Cons: "Food was served and drinks only arrived after you finished your meal. This happened for all meals."
Pros: "Good price, clean, free movies, descent movie selection."
Cons: "Bring your own snacks. No gluten free options unless pre-arrange. No fruit, no peanuts, no option to buy food, and the snack gallery only had pretzels. If you like bread, butter and water, should be ok. Close seats, can feel movement of people beside and behind."
Pros: "good to have 3 meals for this long haul flight"
Cons: "Flight delay more than 1 hour ! Took very very long to board Poor choice of movie. Too few, Too old"
Pros: "The food and the crew"
Pros: "No in flight entertainment system. I hate those things. They take up room and lots of times you can't even turn off the screens. Streaming to personal devices is a much better solution."
Cons: "Food for economy class 10 hour flight was: Dinner: a bowel of rice with a couple of shavings of meat, bread, and a brownie. Snack: pretlzes Breakfast: small loaf of bread with a tiny amount of meat filling. Absolutely eat before boarding this flight. All you will get are carbs. The foam on the seats was thin and not comfortable. This airline can be a bit cheaper than others but I don't think it's worth it."
Cons: "Several hours late due to repairs, despite the plane originating from Air Canada's hub. Seems they should have had a spare available to not delay us the several hours that they did. As I live 2 hours from the airport, it was not until I got there to check in that I was aware of the delay."
Pros: "The flight was quick. Great crew."
Cons: "My flight out of CLT was delayed but I was still able to catch my connection in Toronto so it all worked out."
Pros: "Easy , on time, friendly"
Pros: "Nothing special."
Cons: "Not apply."
Pros: "Free food and beverages"
Cons: "No snacks between meals"
Pros: "The flight attendant helped me find my gate which wad nice seeing I didn't have a long layover."
Cons: "There was no entertainment, flight was delayed, in the back row so couldn't recline seat, sat right next to bathroom, and the only attendant was busy all it took a long time to get her attention."
Pros: "Nothing to like, just fair"
Cons: "3 toilets broken, unfriendly crew, disorder on bording, brake my luggage, I think is enough to unlike them"
Pros: "the free movies. Plenty of offers of water to drink."
Cons: "The seats were so tight you literally felt like a sardine. These seats were by far the smallest I have had for an international flight. The breakfast wrap was not good."
Pros: "We got to our destination safely and on time."
Cons: "No entertainment system. Seriously? No TVs for an international flight?? They should at least tell you that in advance so you can download movies and bring your chargers. We didn't get drink service until about 2 hours into the flight. Terrible. Food was boring and bad. Finally- we had to pay for wine and beer. On a $1000 flight? I have traveled internationally at least 15 times and this was by far the worst flight yet."
Pros: "entertainment system was pretty good"
Cons: "Air Canada generally charges too much and jacks up their prices way too much."
Cons: "They lost my luggage!!!"
Pros: "Great service, friendly staff. Good food and wine. On time arrival."
Pros: "Flight crew was great. Aircraft was great."
Cons: "Food could have been a little better."
Pros: "We arrived at our destination safely."
Cons: "Our flight departed from the gate late and then needed to return to the due to a door malfunction. After a 4 hour delay we were on our way. Bathrooms were closed before takeoff but no announcement was made that they would be open during the delay. No beverages were offered during the delay. Not all of the bathrooms were functional during the flight. The entertainment system is available through your iphone, ipad or computer. If you haven't downloaded the app prior to departing you can't use it and you then need to rent an ipad for $10 to watch movies."
Pros: "The flight attendants, especially Theresa, were fantastic. Theresa was very attentive, fun, and made each passenger feel special. The flight crew Supervisor greeted us each by name and leads a spectacular crew. The seat, amenities, entertainment, and food were just amazing."
Cons: "Business class did not have it's own boarding call."
Pros: "Some good movies"
Cons: "Ran out of both dinner and breakfast options, for whatever was left."
Pros: "Good food for transatlantic flight"
Cons: "The headline says it all. Even though our bags met the carry-on size conditions, we were told we must check them because they were overweight. We've never had them weighed before, including the Air Canada trip to Dublin from the states. "It's ok, they'll be there when you get there." We've been home about 24 hours and they haven't located the bags yet, so no word on when they will be sent to us. Very poor online and phone customer service."
Pros: "Crew, entertainment, food was 3/5 not many options (I liked it more than not)"
Cons: "No wifi, food selection wasn't really optional and it felt like school lunches"
Pros: "Newer plane, clean bathrooms for most of the flight. Good food choices for meals."
Cons: "No amenities like eye mask, ear plugs, toothbrush etc. No snacks between meals except for pretzels. Armrest buttons get pressed all the time by accident."
Pros: "The entertainment was great though the sound quality was lacking. The movies with subtitles were better."
Cons: "The did was pretty dire. Cup of noodles was not a good lunch at all and they ran out of the breakfast and lunch options."
Pros: "everything was as I expected"
Pros: "Staff was courteous and professional. Food was not bad. I could never get a coffee, because they are not allowed to serve hot drinks when the seatbelt sign is on, which it was for minor turbulence during both the dinner and snack service. Would have been nice if they came around again after the turbulence ended for those who wanted hot drinks, but this is just a minor complaint."
Pros: "The aircrew were very nice."
Cons: "There confusion on what to do with our checked luggage. We had a 20 hour layover in Toronto. First I was told we would have to leave it at the airport, then was told we had to take it with us and then return and simply put it on the conveyer belt. We returned the next day and tried to check it upstairs. The rude counter person made us move belongings from the carry-ons to the checked bag due to weight restrictions. Guess what, they all go in the same cargo hold! Then the flight was delayed 4 hours. We finally arrived home at 3:30 am and I had to go to work the next day. I suppose I should be grateful our flight was not cancelled. I forgot to follow the rule about never taking the last flight out of any airport."
Pros: "The choice in entertainment The flight attendents New plane"
Cons: "Flew on a new BOEING 777-200LR. They decided to maximize the amount of passengers per flight by adding additional seats to each row causing very cramped conditions. I am only 5'8" at 160 lbs and was extremely uncomfortable the entire trip. I may have had an extra inch of room from my knee to the chair in front of me. I couldn't stretch my legs out at all."
Cons: "The flight was 4 1/2 hours late with no prior notification."
Pros: "Seats were as comfortable as it could get for long haul economy flight. Food was decent everything was clean."
Pros: "Great food and overall service for premium economy. Seats were more comfortable than economy I've had in the past."
Cons: "In-flight entertainment computers are extremely laggy compared to modern tablets. Air Canada should make friends with the Google and Apple's of the world. Should try to include more episodes of the tv shows rather than just a select few episodes."
Pros: "I was very kindly provided an upgrade and seat beside was empty, it was a great flight. thank you!"
Pros: ".... the very logical humane boarding, special attention to kids and older citizens."
Cons: ". no vegetarian options.... nothing outstanding or comfort feel... nothing that would make me choose the airline as a preference over others ~ other than the price"
Pros: "Good service...plane clean....attendants very attentive to all passengers!"
Cons: "Not enough workers. Flight crews so stressed that they ignored passengers."
Pros: "The flight was direct and the food service was good and spaced at timely intervals. The crew was courteous and helpful."
Cons: "Lengthy flights are tiring."
Cons: "Our preceding flight arrived 45 minutes late so we got bumped to a later flight. Air Canada dropped the ball completely"
Cons: "If the flight had left on time"
Pros: "When it finally took off the flight itself was smooth."
Cons: "Plane was delayed coming in, then we were told we were waiting on catering. Then it became a weather issue. Then we boarded. Weather got worse so they took us off. The second time we boarded and were told we’re waiting on catering who wasn’t on site then had to go through airport security. After 3HOURS , we were asked to leave the plane. For rebounding the next morning with no explanation. The next morning the flight was delayed an additional 3HOURS. We were never given food in all this time of a wait. This became an 18+ hour delay. We definitely missed our connection and they rebooked it."
Pros: "The customer service wait is extremely long especially when u get hung up on and start all over . But one man was very helpful in changing to accommodate me next day"
Cons: "Luthsansa sent the reminder 30 prior the flight that was a delay on the flight operated by United. I called customer service they do don’t helped and hanged up twice. Finally after waiting for an hour on the airport the same flight was change 4 times more. A manager in United got us in a different flight but we arrived 40 minutes later to Madrid and missed our connection to our other flight. I had to buy a one way expensive tickets because my connection was loss due to the issues with the FL rigth from Charlotte"
Pros: "Everything was very good"
Pros: "Lots of space"
Cons: "Ground agend kicked over my kid’s milk. Stewardess spilled coke all over my wife’s tray and then spilled red wine all over my arm. Seriously."
Pros: "A bit more leg and knee room."
Pros: "The boarding is well organised: providing clearly demarcated lanes for group 1, group 2,etc"
Cons: "The Asian vegetarian meals are tasteless and only one snack — pretzels— available"
Pros: "On time schedule!"
Cons: "They never have enough food selections in First Class"
Cons: "We booked our seats for this family trip together, but were spread out all over the plane. The gate representative was very unpleasant to speak to. And classic United, overbooked the flight so there was no chance of fixing the seating."
Pros: "Quick boarding and on time take off"
Cons: "Nothing to report!"
Pros: "Didn't die..."
Cons: "Flight delayed, otherwise the seats were the same as all other planes I've been on. Not sure how you differientiate a consistiently bad experience between the 5 or 6 airlines that are left. Our expectations are now so low that if an airline Employee smiles at us we give their employer 5 stars. We should probably find a better way to rate the cable companies and airlines in our lives."
Pros: "Aisle seat was convenient"
Cons: "Stewards never smiled, acted like they didn’t care about passengers, spilled food in isle next to my seat and very slow to clean up Just not the friendly skies advertised. Will consider different airlines next time."
Pros: "Boarding was earlier than schedule."
Cons: "I would have liked to arrive home before 12 noon but due to United delaying my fligh twice and not being able to make the connection in washington . I had to plead with them to put me on a direct flight to Newark which made me fly another carrier "American airlines". I'm not sure what the issue was for the delays but it was frustrated."
Pros: "The crew was very nice...the entertainment choices are very good...I appreciate the Mileage Plus Card perk of Preferred Boarding in Group 2...smaller plane with 2 seats allowed good leg room and my wife and I to sit together alone."
Cons: "You also ask us to rate food, but they do not provide food...what do we rate...the soda choices, the teeny bags of snack mix???"
Pros: "Comfortable seating, plenty of leg room"
Cons: "Our flight was delayed 1.5 hrs due to lack of communication, leading me to miss my connecting flight by minutes"
Pros: "Flying first class"
Pros: "Plane took very late. No air conditioning for quite a long time before airplane took off."
Cons: "Never seems to happen to me on other airlines"
Pros: "New airplane"
Cons: "Good tray in economy very small, didn't have my choice for food so stuck with chowmein, not good"
Pros: "The service"
Pros: "all went well...no issues"
Pros: "priority boarding; seat;"
Cons: "snacks selection was limited"
Pros: "Ease of security and boarding. Friendly and accommodating staff. No concerns at all."
Pros: "Smooth ride."
Pros: "No long waits. Smooth travel."
Pros: "Nice and happy/friendly people working for the airline..will take this airline again"
Pros: "That they paid for my hotel"
Cons: "That my flight was delayed and they didn't say why and the flight attendant was quite rude.."
Pros: "They lied"
Pros: "Everything went smooth."
Pros: "The service was good"
Pros: "Found what was expected from the flight. Hats up to the take off that happened on time in a busy airport."
Cons: "Aircraft is tiny and seats are narrow."
Cons: "We received a notification 2 hours before our Friday flight that it was cancelled, rescheduled for 24 hours later with no help in finding alternate options. All United employees were rude and non helpful. We were forced to switch airlines to Delta, and I will never fly United again. Very disappointing, we got into Chicago Friday night at 12PM CST, 1AM"
Cons: "There was a delayed my flight, arrived late, delayed in the plane getting off, nothing but delays."
Pros: "Wine was good and generous pours were nice."
Cons: "Turkey was terrible never offer it again. Bread was stale. Get better coffee"
Pros: "Arrived early"
Pros: "The snack"
Cons: "For the price I paid, it was a terrible seat, no room with 2 people sitting on either side."
Pros: "She was very understanding to my 37 minute layover in Denver and upgraded me to seat row 11 from seat row 31 to make sure I could get off the plane quicker. Very much appreciated and why I always fly United with my MilagePlus card. I had been on vacation for a week and had to be at work the next day."
Pros: "Flights were on time..."
Cons: "Complimentary wifi was on the fritz"
Pros: "Absolutely nothing"
Cons: "Super narrow and comfortable seat, over crowded, old aircraft with broken engine, typical rude crew"
Pros: "Everything, service, timing. Great job"
Pros: "Food was good, flight was early, and I watched three movies on my phone through the United app. No complaints here!"
Pros: "Crew was fantastic, went above and beyond to ensure my comfort and satisfaction with every aspect of my flight."
Cons: "My vehicle keys were removed from my checked luggage requiring to pay extensively to have a locksmith come to the airport the next day to create new keys. I slept in the parking lot due to the fact the locksmith could only open the doors and could not cut new electronic keys until morning. I am extremely enraged over this incident. I know the keys were contained in this article due to the fact that the Keychain was left on top, without keys. I could not imagine why someone would remove these keys from my Keychain that holds only those keys. I would like to hear your openion on the matter. Thanks, Alexander Kruse"
Pros: "great to have internet access on board"
Cons: "you really need to improve the food. this is just unacceptable"
Airlines flying from Charlotte to Hong Kong have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Charlotte to Hong Kong
Masks required on board, masks provided on flights from Charlotte to Hong Kong
Social distancing seating
Middle seats unavailable to book on flights from Charlotte to Hong Kong
Testing for antibodies, testing for symptoms for flights from Charlotte to Hong Kong
Waiving of change fees. Search flexible flights from Charlotte to Hong Kong