They separated my bags, so I had to wait in Philadelphia for my bag to arrive on next flight 2 1/2 hours latter. Not happy after flying from Sydney.
Films, TV screens did not work
The food was cold and and had no taste.
NOTHING !! I lost my flight because in the email I received you all put the wrong airline on it and nobody took responsability for it . I ended up paying $311.00 to get the next flight back to Austin .
In the email it was stated that my first flight was with British Airways, so i wasted time making the wrong line . Only to get to the counter and waste more tome trying to find me in the system to then tell me my flight is with American Airline . I double check my email where it clearly shows: 1st flight-British Airway and 2nd flight-American Airline . This is not acceptable, nobody wants to take responsability for sending me the wrong information in the email. Had I know both of my flights were with American Airline I wouldn’t lost my plane because I would make the right line to begin with .
The flight was so short we did not even get a snack, only an offer of a bottle of water; this was simply due to to short length of the flight. Basic economy had my wife and I 16 rows apart each in a middle seat. I was in the very last seat on the plane. Flight attendants were attentive and surprisingly very nice, legroom is non-existent (same as every flight in plain coach).
High cost to prebook seats was twice what Spirit or Frontier would charge
Crew was very kind and apologetic for delay.
Delayed 2 hours and forced to deboard when I can drive in 3 hours.
I found the reason for being late to be questionable They said heavy snow but as i flew in i looked out the window and saw all roads nicely cleared That does not happen in 3 hours
They did not get my liggage to the connecting flight And here i am in Ukraine with no winter clothes at 7 below 3 days later
Very friendly cabin crew made this trip pleasant and entertaining.
Despite plenty of empty seats, the ground personnel would not consider changing our seat assignment at the gate to allow us to sit together.
I didn't go. It was $400 just to change my name on my ticket from my maiden name to my married name. I am so disappointed and will never use Kayak again!!!
Una mierda aeromexico
They had good movies in the plane
There were two runways in Mexico City and one was under maintenance so it took a long time from the moment we landed to the time we were able to get out of the plane. Then, they took our check-in luggage from the plane and it went through an inspection (bag by bag), so this caused another hour delay. After that they gave us our check-in luggage for us to take it to another location (to another floor) within the airport to be checked-in again. They wanted to charge us $20.00 additional per check-in bag even though they were half of the weight limit. After we complained, they dropped this charge. Due to all the delays we lost our connection and we had to book another flight. Not a good experience. We will never make a stop in Mexico in the future.
Conforto das poltronas. Mesmo na area mais simples.
Comida, pois nao da pra comer feijao preto no cafe da manha junto com omelete, sistema de entretenimento que nao funcionou por quase 3hs. A equipe tambem parecia nao querer atender os passageiros.
Lots of newer movies to watch.
Gross food, ended up in the safety exit seat so couldn’t have anything with me.. not even my pillow and the seats can’t recline. Most uncomfortable flight ever ...
Regardless of the problems I had. the ticket agent was nice and tried to find the best situation to please me and my family so we can all board into the same plane
|Flights Arrive in||Puebla Huejotsingo|
|Flights Depart from||Charlotte Douglas|
|Airlines||American Airlines, United, Aeromexico|
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