Daily cleaning, installation of cabin HEPA filters
|August||Best time to beat the crowds with an average 5% drop in price.|
|November||Most popular time to fly with an average 15% increase in price.|
Average price round-trip
|$434||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
American Airlines has waived its change and cancellation fees on flights from Charlotte to South Dakota. Confirm policy on booking site.
The cheapest ticket to South Dakota from Charlotte found in the last 72 hours was $108 one-way, and $196 round-trip. The most popular route is from Charlotte to Sioux Falls, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $94.
American Airlines flies most frequently to Sioux Falls from Charlotte.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries, UK, Ireland and Brazil in the past 14 days. Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to South Dakota.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to South Dakota is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to South Dakota with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to South Dakota up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Seats could have been more comfortable. No space. Food made me sick."
Cons: "Everything was fine... I should have packed a snack because I’m always hungry! Will travel Delta again!"
Pros: "Flight attendant coughed in my face twice without covering her mouth while I was seated and she was passing out drinks and snacks"
Pros: "I apreciated how well informed he captain kept us. There were several delays but she communicated freely and helped us to feel safe."
Pros: "There was plenty of space under the seat in front of me for my personal items."
Cons: "There was an issue with a part on the plane so the flight was delayed so it could get fixed before takeoff. That is not a big deal, I'd rather it be safe than on time. But the way crew and staff handled it was pretty unprofessional. No one seemed to know what was going on or what to do."
Pros: "Inflight entertainment was great. Movies, games, moving map. Best I’ve ever seen in main cabin for free."
Cons: "The seating was too cramped. It’s extremely uncomfortable. Seems tighter both on knees and elbows."
Pros: "Quick Boarding Awesome staff"
Cons: "We were late getting into ATL."
Cons: "Plane too small to have any on board entertainment"
Pros: "Food good"
Pros: "Great service!"
Cons: "Leg room"
Pros: "It was on time"
Cons: "Plane too cold."
Pros: "Quick boarding, great seats and everything went on schedule."
Pros: "The fact that I was so relaxed."
Cons: "The food"
Pros: "We were deplained twice from two different plains going to LGA. We are now booked on a third plain going to JFK. Hope we can get home. I have a surgical appointment tomorrow."
Cons: "We bought First Class tickets. But we were downgraded How do you think we should feel ? We have been in Charlotte since 9:30 AM It is now 6:45 PM Should we use the train to go home?"
Cons: "Online check in didn’t work. Called Delta 800# and rep said I needed to wait till I got to airport. Airport rep said I needed to use the KLM flight number, not the Delta number.W"
Pros: "Nicest staff"
Cons: "Nothing at all"
Pros: "El cumplimiento de vuelos"
Pros: "The pilot and the stewardess were very polite."
Cons: "Standing on line,it was slow cause only 1 person was help people check in. It would been better if everyone could check in with the kiosk machines. After half an hour than another person came to help. TSA move more fast cause so many people were working."
Pros: "The flight & landing were smooth, and we arrived a few minutes early."
Cons: "The entertainment system & WiFi were out. Wasn’t able to charge my phone either as the outlets weren’t functioning properly."
Pros: "People were great"
Cons: "Air vents and the side of aircraft felt like it was loose and falling off."
Pros: "They did take care of the situation in a timely manner and switched my flight were I made it in my time line . Switched to American from Atl. to Houston"
Cons: "Was informed the flight delay due to equipment ,"
Pros: "in Charlotte"
Cons: "delay on flight"
Pros: "The crew was extremely nice and helpful."
Cons: "Small crowded aircraft with minimal overhead storage. The seat pitch was so limited my knees were against the seat in front of me. The tray table couldn’t be lowered completely. Small child behind me kicked my seat during the entire fight."
Pros: "Crew was friendly and efficient"
Cons: "Very minimal legroom. Screaming children behind me kicking my seat during flight"
Pros: "Leo was friendly and helpful, a wonderful presence on the flight."
Cons: "Multiple delays in Atlanta"
Pros: "Nothing other than it was over quickly."
Cons: "Seat did not recline at all."
Pros: "I love being on a smaller plane/jet! Boarding was painless and I had no problems with my two small bags. Due to a mix-up in seating, I had both seats to myself! We even got in will before the scheduled time! De-boarding took far less time than "regular" plane/jet!!!"
Pros: "Nothing. Delta is the worst. Delta is awful. Don't fly Delta."
Cons: "I wouldn't know how our flight to Sioux Falls was. Delta left without us, after they made us late. We left DC late because of Delta's inefficient boarding process. We landed in Atlanta late. Our flight to Sioux Falls left early, without us. My pregnant wife and I made it to the gate 4 minutes before the scheduled departure and they told us the plane was already gone and there was no way for us to get on the plane. Our bags did make it to Sioux Falls, so my wife didn't have her prenatal vitamins, , we had no clean clothes and we were forced to spend the night in Atlanta. The saddest part of yet another terrible experience with Delta was that they offered us a "discounted" room at a terrible Howard Johnson for $72. I looked online and the same hotel was $65 to book on Kayak. So basically Delta was trying to scam us after they screwed us. Thanks Delta! Instead we paid $200+ to stay at an airport hotel. Every time I fly Delta I regret it, yet occasionally I get forced to take their awful airline to get somewhere I need to go. It never fails to add another bad Delta experience to my long list of failings from this SAD!!! airline."
Pros: "Leg room was descent"
Cons: "Excessive delays. Was scheduled to leave CLT at 3:21 PM, then rescheduled to depart at 423; then waited on the tarmac to take off for about 45 mins total; didn't arrive in NYC until around 718 PM; very long day with Delta Airlines."
Pros: "Who could ask for more?"
Pros: "Flight was on time and even landed early. Boarding was seamless with bag tag. Seats were comfy. Crew was professional."
Cons: "A drink with no napkins? I know airlines need to cut costs but what if I spilled my drink or want to wipe my hands after eating pretzels Delta? You can still provide napkins."
Cons: "The flight was delayed for boarding, then delayed for take-off, then circled LaGuardia for an hour, diverted to JFK. They indicated weather, but JFK is 9.6 miles away... so weather really??!!"
Pros: "The crew was personable and kept us informed regarding the trip. The Flight Attendant was very attentive and went above duty to ensure our comfort."
Cons: "I didn't t like the overall design of the plane - it was small."
Pros: "Flight attendant was excellent and pilots did a great job with weather"
Cons: "Delayed multiple times. I have been traveling 13 hours and am still not in London."
Pros: "Having status. Always on time. They run their schedules like European trains."
Pros: "The customer service of the middle aged White frmale FA"
Cons: "The seats were small"
Cons: "lost mom's glasses"
Pros: "The crew & pilot were awesome. At least they provided snacks & water while we waited and kept us informed of delays the whole time."
Cons: "My flight was delayed then cancelled with no option to seek a seat on an alternative airline. I had to fly standby. Fortunately, I was able to get a seat on the 3:30 flight (my original flight was scheduled for 10:45am). When I arrived at my destination I was exhausted from spending all day in the airport!"
Pros: "There is no rating selection for not applicable under entertainment, unless your asking about watching other passengers."
Cons: "Leg room was awful, and flights left late for no reason."
Pros: "great boarding crew for an early morning flight."
Pros: "Free upgrade to Economy Plus"
Cons: "The flight was delayed an hour"
Cons: "My mother, Linda Thompson, has a progressive neuromuscular disorder, Dystonia. Along with this condition, stress can bring on non-epileptic seizures. My mother has had to endure one of these seizures due to the stress that this incident had put her through. As my mother's power of attorney, I am helping her vocalize this incident that she has experienced. The image below shows the spot where she was left, in the Atlanta airport, in her wheelchair. Delta airlines says they provide safe, accessible travel to all of their passengers. That includes providing an employee to transport physically disabled persons to and from their flights and to their shuttle. An employee accompanied my mother when she got off of her plane arriving in Atlanta from Charlotte. This employee was obligated to transport her where she needed to go. Due to her first flight being delayed, she missed her connecting flight in Atlanta, and had to stay the night until the connection could be made in the morning. They provided her with a voucher to a local hotel and a shuttle to that hotel. The employee who met her at the gate was obligated to help her get to that shuttle so she could get to her hotel in time. As many of us may know, Atlanta airport is one of the largest. You might need to take a train to get from one area to the next. It would be very difficult for my mother to walk that distance with her cane, and that is why she needed a wheelchair. The inconsiderate, selfish employee of whom needed to transport my mother to her destination was coming to the end of his shift. He attempted to hand my mother off to another employee at the desk while she was getting her voucher. Told her it was the end of his shift and he had to clock out. She told him, "You can't leave her here". Her statement, and the way she stated it, made my mother feel like she was a piece of luggage. She ignored it and let the employee take her on her way. She just wanted him to take her to her shuttle so that she could get to her hotel and rest. That did not happen. He strolled my mother along for a moment until they were out of site. They approached a gate, of which was empty, and he told her to wait here for an agent to come by. He left. She waited...and waited. No one ever came and assisted her. She was left like a piece of luggage in the middle of the Atlanta airport with no one around. My mother was treated like a bag that someone did not want to carry around anymore. This situation and the selfishness of that employee makes me think of who else could have been treated like this, or who else could be treated like this in the future. Help me spread this message so that something can be done about this issue. Delta has already been contacted, they do not care enough to do anything about it. I bet they will if this message gets heard by their potential future passengers."
Pros: "Airport staff was nice.. Boarding was good.. Flight attendants very friendly.. Smooth trip"
Cons: "Plane too small.. Nothing but one beverage given all flight"
Pros: "Staff all was good."
Pros: "Excellent crew."
Cons: "Seat 2L rocks back and forth every time person in seat 1L moves. This was a day flight ORD-LHR so I wasn’t sleeping but I could see how that would be annoying if I were."
Pros: "Only one screaming kid. I was allowed to move to another seat"
Cons: "Food was good. Crew nice"
Cons: "See above"
Pros: "i could sleep on 3 seats, because had two seats free near me))))"
Pros: "Everything went as expected. Overall a smooth flight and friendly service."
Cons: "Well, it's never comfortable to try to sleep in economy class, right? But I knew that going in, and that's what I chose."
Pros: "Amazing and comfortable"
Cons: "We left a little late."
Pros: "Food and drink services were great.. friendly and accommodating"
Cons: "Seats are a tad uncomfortable for longer flights.."
Cons: "Yes Old planes again. No charging ports no entertainment. The crew was nice but the whole experience of this trip was awful."
Pros: "Very attentive.. good service.."
Cons: "Seats to tight.."
Pros: "I was under the weather and she was very very very helpful Mary and all AA flight attendants are great I will fly AA as often as I can because of Mary"
Pros: "Crew friendly.Flight arrived early.Boarding was smooth."
Cons: "Seats not comfortable."
Pros: "I appreciated the quality of our seats and amenities as well as the choices for TV."
Cons: "I was unable to enjoy any of this; however, because a 6 year old talked loudly to himself the entire overnight flight while kicking the back of my seat. The crew and his parents said nothing. My boyfriend and I then had to spend our first day in Paris sleeping."
Cons: "The turbulence st the end made me puke."
Pros: "Time of flight and on time flight"
Cons: "Lack of gluten free snack Cramped knee room"
Pros: "We boarded fast and the flight was smooth. The crew was very friendly."
Cons: "The sears were a little uncomfortable. They went terrible but my back started to go out on my 2 hour plans ride."
Pros: "Ok boarding, ok service, ok flight"
Cons: "We were delayed for about 1hr without any explanation or apology. Thank goodness i didn't have a connecting flight."
Cons: "Baggage was lost!!!!!"
Cons: "Six hours of delay on the outward trip; five hours delay on the return trip. Don't count on American to get you to your destination when it says it will."
Cons: "Flight attendant rude. No smile, only saw them once"
Pros: "Seat comfort, the crew and the actual flight were good."
Cons: "Due to the extended delay I didn't get back to my apartment in NYC and to sleep until after 3 a.m."
Cons: "Please read above."
Pros: "short flight so I would not expect any particular issues."
Pros: "Polite and professional"
Pros: "Same as above"
Cons: "Same as above"
Cons: "Missed the connection in CLT to BTR even though flight status on AA's website indicated that it was delayed enough so that I could make the connection. Ended up spending the night in a cold-assed airport with minimal comfort. I was already confirmed on this flight and AA knew, or should've known, that I was enroute. Not pleased at all."
Cons: "AA canceled my flight my kids who live 4 hours away from San Diego drove that distance to pick me up yesterday, we got a hotel room for the canceled flight but they ended up paying $200 for the night. AA did not let us know thr flight was canceled until late last night."
Pros: "Food was surprisingly good. In fight crew was great."
Cons: "Apparently you can make a reservation for a seat and AA is not required to honor it. They told us that you reserve a seat but you get your seat assignment when you check in to your flight. Apparently many people can make a reservation for one seat and the first person to check in gets it. My husband and I were very upset when we found this out. Especially since we went through many hoops to get a good seat assignment."
Cons: "Plane was late"
Pros: "the plane was great"
Cons: "the flight was delayed one hour"
Cons: "This flight was operated by American, but sold by Iberia and ticketed by airfare.com. When I tried to reserve a special meal, each party (American, Iberia & airfare.com) said they could not do it, that the other party had to do it. So, in other words, no company took responsibility for my customer satisfaction. So I am ultimately blaming American Airlines accountable since they, not Iberia or airfare.com, contracted with the food service provider at the airport."
Pros: "Nice crew"
Cons: "I got same thing pretzel very salty"
Pros: "The rebooking services provided by Tawanna, who was very pleasant and helpful in a stressful time."
Cons: "Not getting home."
Pros: "For a flight on a US-based airline, this was very comfortable. Much better than the current domestic tin cans. Flight was early"
Cons: "Flight crew giving instructions seemed to be forgetting everything and breaking in every 2 minutes to add a new sentence."
Pros: "The movie screen was not working but fortunately no one was sitting next to me so I could move over a seat."
Cons: "I would have liked a second cup of coffee as the coffee was better than most airplane coffee. No one appeared with refills, however."
Pros: "Like I said before nice early boarding."
Cons: "No problem"
Cons: "The delay"
Cons: "The AA employee at the counter in Batoj Rouge informed me that I would miss my connection at Charlotte Airport due to a delayed in the incoming flight. Hebgave me the option to flight the next day or flight the same day, and after a 2 hour delay flight to Charlotte where I would be provided a hotel room and a meal for the night. I asked several times if that information was confirmed and he repeatedly said yes. At my arrival at Charlotte Airport (near midnight) every AA employee said that they did NOT have any more hotels. It was obvious that everything was a staged lie since over 100 people had to spend the night in one of the the terminals where we were provided a pillow and a blanket. I am terribly disappointed for the lack of transparency in AA. I was told my some friends that they also have had experiences like that at the same Charlotte Airport. You have damage once again your reputation and from no own in will expect THE WORST from AA."
Pros: "The entire crew pre-boarding and in flight were extremely friendly and nice and seemed to have a good raport with each other. The last time I flew, I took Frontier from LGA to Denver and the staff on Frontier's flight were very rude and dismissive towards passengers. It was so refreshing to fly American Airlines and be greeted with warmth and professionalism by the staff!"
Cons: "The only downside to the flight was the lack of music/tv."
Pros: "Denver USO facility"
Pros: "This flight wasn't terrible for being as long as it was. I slept some during it since it was at night. The good was also not bad. I got the chicken and rice combo."
Cons: "I thought the flight attendants were somewhat distracted and rude. When the flight first started I had a problem with my tv screen saying that I was blocked out. When they finally fixed it I was excited to watch a movie like everyone else around me. However, my headphone jack in the armrest did not work properly. I thought it might have been my headphones but I tried two different pairs including the pair provided by the airline. I was only able to hear scratchy background noise but no words. This meant I had to go the entire flight with no movie or music. That was highly disappointing. I told the flight attendant about it and she reset my screen thinking that might be the problem but it did not help at all."
Cons: "Boarding was the same here. Just very hectic and unorganized. Too many people getting up into line when their group was not boarding yet. Seems like there should be a better way to accomplish this."
Cons: "Thanks to having to turn around and return to the US we were 7 hours later than expected. That is a huge chunk of time to be late"
Pros: "Not much."
Cons: "Plane was delayed 6 times for about 6 hours total, ruining my plans for the day in London. This is unacceptable. I would like at least some sort of retribution."
Pros: "Seats were comfortable and spacious. Crew was friendly. Great selection of entertainment and variety of food/beverages"
Pros: "the staff where excellent very kind and pleasant."
Cons: "Tv did not work very well hard to use. Food wasn't good!!"
Cons: "This was my first flight on FinnAir -- but it certainly seemed like an American Airlines flight. I did not notice much of anything that reflected the FinnAir designation. I was very disappointed with the overall aircraft. In particular, I found it absurd that there was only 1 (out of 3) working lavatories for the right half of the plane. 200+ (?) people and one lavatory on an 8.5 hour flight?"
Pros: "The food was ok"
Cons: "The TV in my seat was broken and the plane was delayed 1.5 hours because of maintenance issues."
Pros: "On-time departure, and on-time arrival. Just the way I like it."
Cons: "Seats are too close"
Pros: "expedited boarding, attentive staff"
Cons: "no video monitor, old plane, meh legroom. First class? Come on! What a waste of time and money. It's a cross-country trip, and yet, I've had more entertainment options on an hour-long flight. So so weak."
Pros: "Decent crew"
Cons: "Seat pitch and comfort. Food utensils VERY flimsy"
Cons: "Roomier Seats more isle space and comfortable seating. Better head sets"
Pros: "The customer service wait is extremely long especially when u get hung up on and start all over . But one man was very helpful in changing to accommodate me next day"
Cons: "Luthsansa sent the reminder 30 prior the flight that was a delay on the flight operated by United. I called customer service they do don’t helped and hanged up twice. Finally after waiting for an hour on the airport the same flight was change 4 times more. A manager in United got us in a different flight but we arrived 40 minutes later to Madrid and missed our connection to our other flight. I had to buy a one way expensive tickets because my connection was loss due to the issues with the FL rigth from Charlotte"
Pros: "Flight was comfortable."
Cons: "Having some luggage crew at Dulles. We waited a long time on the tarmac to get our carryon bags. We had a short time to catch a connecting international flight. We had to run the length of D & C terminals to get to our connecting flight."
Pros: "Fantastic service and very poloce staff."
Cons: "Getting a partner airline, cancelled flight, missed intercontinental connecting flight, missing an important occasion, missing an entire day of vacation, no willingness to find more suitable outcomes."
Pros: "A bit more leg and knee room."
Pros: "Staff, modern plane"
Cons: "Seats where slightly small"
Pros: "The crew was very nice...the entertainment choices are very good...I appreciate the Mileage Plus Card perk of Preferred Boarding in Group 2...smaller plane with 2 seats allowed good leg room and my wife and I to sit together alone."
Cons: "You also ask us to rate food, but they do not provide food...what do we rate...the soda choices, the teeny bags of snack mix???"
Cons: "Our flight was delayed 1.5 hrs due to lack of communication, leading me to miss my connecting flight by minutes"
Pros: "priority boarding; seat;"
Cons: "snacks selection was limited"
Pros: "Quick and easy boarding process; no lingering trying to sit."
Cons: "We waited for a while to depart; I believe that's customary dealy for Charlotte Douglas now, so not a sole reflection of United."
Pros: "The flight was snooze and the flight staff were friendly!"
Pros: "I liked the snacks and I liked how I got to volunteer check my bag"
Cons: "The seating room was extremely uncomfortable"
Cons: "My flight to Houston was delayed so I missed my other flight to Calgary. I had the most imported meeting at work that I will miss because I am stuck here until 8 o clock in the morning! I've been in the airport and they did not give me a hotel or vouchers for food or ANYTHING! Most horrible experience with United airline! NEVER fly with them!!!"
Cons: "Departing from Charlotte was delayed more than 2 hours made it to Dallas in time for the connection to San Francisco, then that flight was delayed 3 hours. I was originally scheduled to arrive at 9:46 pm but arrived around 1:00 am. This has been happening more frequently on flights on United."
Cons: "Man in front of me smelled so every time he moved the odor came back to me and since I was stuck in the last row it had no where else to go!"
Pros: "The flight itself was very convenient and quick."
Cons: "We were delayed and sitting on the plane for almost 4 hours and were left with few explanations. The crew was not friendly."
Cons: "My flight was cancelled due to the weather. I had to stay at the hotel with my parents and then fly next day. I had 11 bags and was told that United can't hold bags in airport so I had to take them to the airport. I paid twice for my luggage . I paid about $700 as a sequence for the flight delay."
Cons: "I got to the airport 40 minutes early. The flight was out at 6:20, I was there by 5:40. They did not let me print out a boarding pass. I could see the gate from the security line and the security line was EMPTY. There was no reason for them not to let me get on the plane, but they ended up scheduling me for a flight to Denver with the connecting flight in the morning- delaying my trip 24 hrs and charging me an extra 125$!!! I ended up paying an extra 85$ to American and was able to get to PHX that afternoon! The ladies at United were straight up RUDE too. When I told the lady at the counter my name she rolled her eyes."
Pros: "Friendly crew."
Cons: "There was a delayed my flight, arrived late, delayed in the plane getting off, nothing but delays."
Pros: "Wine was good and generous pours were nice."
Cons: "Turkey was terrible never offer it again. Bread was stale. Get better coffee"
Pros: "Arrived early"
Pros: "The snack"
Cons: "For the price I paid, it was a terrible seat, no room with 2 people sitting on either side."
Pros: "She was very understanding to my 37 minute layover in Denver and upgraded me to seat row 11 from seat row 31 to make sure I could get off the plane quicker. Very much appreciated and why I always fly United with my MilagePlus card. I had been on vacation for a week and had to be at work the next day."
Cons: "These morning flights are often late. And they don't change the departure time on the app until after takeoff. Shows I time until you land. Very tough to schedule meetings around."
Cons: "Very nice friendly service, keep up the good work."
Pros: "Flights were on time..."
Pros: "everyone was quick, efficient, and customer oriented. seats were comfortable and the snacks were nice."
Cons: "Flights always delayed delta sucks in Denver"
Pros: "Fast boarding, I time flight"
Cons: "Tight seating"
Cons: "Complimentary wifi was on the fritz"
Cons: "I flew to Charlotte, NC last week from Houston with my husband for a funeral. The flight there went smoothly and we used the United app to check in and get our boarding passes. When it came time to check in for our flight home my husband was able to get his boarding pass, but they said mine was unavailable. Obviously concerned I called United. After being on hold for over an hour I was able to speak to a representative. I was told that I hadn't show up for my flight to Charlotte... so they had canceled the returning flight. Not only was I on that flight my boarding pass was scanned twice (one at security and once during boarding). The representative then told me to go to the airport the next day and "try" to explain what happened. I don't know if this was some sort of glitch in the system, but I was very concerned and upset that someone could be on a flight with no record of them being on the plane... and that I was having to spend 2 hours trying to figure out if I could go home after a very stressful day... during a time when I should have been with my family. The next day I had to show up the the airport extra early while the representative there tried to figure out how to reactivate my ticket. Overall, an awful experience... I don't think I will be flying with United again anytime soon."
Pros: "Everything, service, timing. Great job"
Pros: "Everything was fine. I have a small suggestion , why don't you have direct flights from charlotte to tampa or Tampa to Charlotte for bit cheaper fares?"
Pros: "Crew was fantastic, went above and beyond to ensure my comfort and satisfaction with every aspect of my flight."
Cons: "My vehicle keys were removed from my checked luggage requiring to pay extensively to have a locksmith come to the airport the next day to create new keys. I slept in the parking lot due to the fact the locksmith could only open the doors and could not cut new electronic keys until morning. I am extremely enraged over this incident. I know the keys were contained in this article due to the fact that the Keychain was left on top, without keys. I could not imagine why someone would remove these keys from my Keychain that holds only those keys. I would like to hear your openion on the matter. Thanks, Alexander Kruse"
Pros: "They Canceled My and did not refund my money Never will use United Ever Again Scum Buckets"
Cons: "Give me my money back"
Pros: "Great flight from Washington to GrandRapids! We flew into GRR on a evening where there was a winter storm advisory and had a smooth trip all the way. United had a very good pilot and crew that evening."
Pros: "This was my first flight ever and my fears never arrived due to the kindness and care given me on the the first flight and the second. Thank you for keeping this grandmother safe on her first venture in air travel."
Pros: "The flight itself was fine. Service was good and everything went well once on the flight."
Cons: "The flight was delayed over 3 hours."
Cons: "A lot of turbulence. Very shakey."
Pros: "they lost my luggage"
Pros: "Crew was responsive"
Cons: "I didn't like the extra 2 hour lay over in Ethiopia."
Pros: "The first leg of our trip started late and we were parked on the tarmac waiting for a departure gate. Once we were allowed to depart we had the desk at that gate radio ahead. After sprinting to the connecting flight they stated they had already stopped boarding even though we were five minutes earlier then departure time. We had to take another flight in the morning ended up costing a days worth of time and a lot of extra expense."
Pros: "Able to book me on a nonstop with American Airlines...which was NOT ridiculously understaffed. Flying Americsn next time! And the lost baggage claim guys for American in Cleveland are the best!!!!!!!"
Cons: "The flight was delayed so I would've missed my connecting flight. They didn't switch my bag so it was lost. United never gave out luggage ID stickers in Charlotte....seriously."
Pros: "They got us there 30 minutes early"
Cons: "The plane was really dirty and needed to be cleaned."
Pros: "Although it was a new airliner to United, it had noticeable more legroom than the Airbus aircraft that other airlines use. Luggage room for your carryon was ok, though not near as convenient as the Boeing's."
Pros: "On time flight. I'd fly frontier again Flight time was changed flying back into charlotte which caused my family to miss flight however supervisor was very nice and got us on the next flight with no hassle! Now that is customer service! Thank u thank u!!!"
Cons: "Had to pay for 1st check in bag"
Cons: "Flight was cancelled and I was told my only option was to wait 5 days or take my money back. Frontier refused to help me get on another airline to get to my destination. So I end up with a $150 refund and a last minute flight that costs me $600. Terrible customer service. Any other airline would've put me on another flight. never using Frontier again!!"
Pros: "Quick easy no hassle"
Cons: "Having to pay alacarte for everything"
Pros: "Boarding was fast and efficient"
Cons: "Too bad i didnt know it was a discount carrier...i wouldve purchased the more expensive flight where i didnt feel nickle and dimed for everything"
Cons: "Took almost 2.5 hours for us to leave the gate at Charlotte because there was a problem with the computer. The time estimates we were given were very inaccurate. Took over an hour to complete only paperwork which they said would be 30 minutes maximum."
Pros: "Airline crew. Time it took to fly there (no layovers)."
Cons: "Extra fees and there was a lot of them!!!"
Pros: "It was satisfactory. More space than I expected for a low fare airline"
Cons: "That I was nickle and dimed for EVERYTHING."
Cons: "Overcrowded no complimentary beverage"
Cons: "Workers are not compassionate at all with people. We had a death in our family and got that flight two hours before for an exaggerated amount and when we got to the airport everyone made it more difficult than ever for us even when we told them our circumstances"
Cons: "Initially chose based on low ticket price. When booking, low fare was unavailable and found seating was all extra except middle. At airport check-in, advised we had to pay $45 per bag for our carry ons. None of these charges are clarified during booking through Third party. Ended up spending $125 more than United Airlines flight. I will NEVER fly Frontier again!"
Pros: "Seat was comfortable. I had enough room with long legs!"
Cons: "I did not like having to wait in line at ticket counter to check my bag. It would be great to have a line for just checking bags at the ticket counter. I stood in that line and watched people doing seat selection, finding IDs, paying for stuff. A kiosk machine would be good too. If you're going to buy more planes fix the incoming passenger issues."
Pros: "Not a thing"
Cons: "Trays were the size of my plane ticket had to sit laptop in lap, had to pay $6 for a diet coke when I thought it was free and couldn't return it because attendant opened it. By far the worst airline ever"
Pros: "On time."
Pros: "The only saving grace was we purchased the extra leg room row."
Cons: "The flight attendants were rude and we're constantly making derogatory comments about other passengers. The plane was filthy and was in disrepair. For a discount airline my expectations were already low but Frontier even failed to meet those. For a few dollars more, I am flying with the big boys next time."
Cons: "Expensive and deceptive baggage practices. Rude employees. Substandard seat comfort. Nickel and dimed for everything. Mechanical flight delay. Confrontational stewardess arguing with sick traveler in my seat row."
Pros: "They held the plane an extra 15 to 20 minutes so that I could run through the entire Denver airport to make this flight due to my initial flight coming in to Denver, we sat on the runway for over an hour once we landed"
Pros: "Love boarding in zones from back to front!"
Cons: "I was unaware that I had to pay for luggage."
Pros: "Aircraft was clean.."
Cons: "Not even water offered!!"
Pros: "Extremely fair price. For what it was, the price was great. It was a direct flight which was even better"
Cons: "I may just be getting old, but the seats were very uncomfortable for me, so uncomfortable that I couldn't sleep at all. I didn't like how they didn't recline. And they didn't have much space"
Cons: "Flight was delayed over 2 hours. Was forced to pay for an upgraded seat, even though I had already checked in. I will not fly with frontier airlines again. Customer service was neither friendly or helpful with answering any of the questions regarding the flight delays."
Cons: "Frontier is a bunch of JEWS! By the time you pay for everything that the other airl lines include its the same price or more expensive than its competitors. I will never be flying frontier again."
Pros: "Flight was clean. The flight crew was nice and interactive."
Cons: "Having to pay for a window seat, cost for a carry on bag, and the seat was a bit tight (snug)."
Pros: "Being in the air only 1 hr and 5 min. Everything was fine. Crew helpful and pleasant. Not happy about $1.99 for a plastic cup of soda.."
Cons: "Short flight, everything went well. Crew helpful and pleasant."
Pros: "We were given notice the flight was delayed then told it was leaving on time, only to still sit at the gate for 45 minutes awaiting to board flight. The poor gate attendant didn't even have a microphone or PA system & she took a lot of flack"
Pros: "The price was great"
Cons: "The price was not as great once I added in $60 to check a bag both ways. Next time I'll remember this when comparing prices. Especially since you don't even get water for free."
Pros: "How cheap the flight was, and that it went when it said it would to where I wanted to go."
Cons: "It's a bit offensive to be charged for drinks. Either don't offer them, or don't charge for them. Have one free drink,a dn one free snack, so that the people who took your cheap flight and are broke don't have to eat their hands.. Also, the whole, not even one free carry on will make me think twice before booking with you guys again. Fortunately I was able to pack über light, and that was my one item. And I get that weight is fuel, and fuel is money. But seriously, that felt kinds rude. Glad I checked in on line and found out in time to repack."
Pros: "The flight attendant was hysterical! We enjoyed her commentary the best! The seats are fairly roomy, actually."
Pros: "Very nice staff"
Cons: "The ONLY thing that messed the flight up was that there was a baby that cried the ENTIRE time! Drove me COMPLETELY crazy! That child was on BOTH of my flights and the crying never stopped! Other than that, the airline staff were very nice and welcoming. I think had it not been for that crying baby, I'd rate it 5 starts and would definitely recommend to family and friends"
Cons: "Hidden costs on everything"
Cons: "Seats were the most uncomfortable ever. Tray backs were about size of a pack of cheese crackers. Would barely hold a soft drink. At no time during my booking or printing of the itinerary was there any mention that if I chose my own seat there would be a hefty up-charge and that I would be charged $30.00 each way for a carry on bag. They don't tell you this until you've paid the fare and it's time to print the boarding pass. I have no idea how this airline stays in business. By the time I paid all the excess charges I could have flown on Delta on a nice plane with nice seats. Fool me once shame on you. Fool me twice shame on me. Never again will I fly Frontier. I'd rather take the bus."
Pros: "Not kept informed. Everything was an additional cost.Information was not disclosed prior to the ticket purchase."
Cons: "Additional cost for carry-on bags, snacks, soft drinks etc."
Cons: "Same same"
Pros: "Good price. The flight was on time. Excelent service"
Cons: "They don't offer anything to eat free"
Pros: "Trenton Airport is so convenient and Frontier flights are often early coming in and out of there since they are the only airline. They are small but efficient."
Cons: "The only problem is that there are limited flights in and out of Trenton so if your flight is cancelled due to bad weather or something, you generally can't get to your destination. That happened to me once. Otherwise, it's great!"
Pros: "It is great compani...I fly safe"
Cons: "plane was on time even early. very good for todays air travel. however the seats and plane was very dirty. stewardesses very so unhappy and nasty."
Cons: "label printer broken, no backup nearby. Took nearly an hour to check in , even with electronic checkin done the night before"
Pros: "Friendly flight attendant."
Cons: "Seats are uncomfortable & so close together the small child behind me kicked my seat the entire flight; up charge for absolutely everything!"
Pros: "The other passengers."
Cons: "'Pay for what you want' means pay for literally everything. This includes sodas. Seats are unbelievably uncomfortable."
Cons: "Flight was delayed due to plane issues"
Pros: "Frontier refunded my entire trip."
Cons: "As others have mentioned, they slapped on very deceptive fees at the last minute for things that no other airline charges for like choosing a seat assignment and a carry-on bag. The fees completely negated any savings from booking with them in the first place. Also, the online check-in system was clunky and took longer than it should have, and then my flight was cancelled because they couldn't get their act together with scheduling two days after a storm hit Denver. I had to re-book my flight with another carrier which ended up costing $1200. Not a bargain!"
Pros: "Free water"
Cons: "Leg room was a little tight."
Pros: "Trip was cancelled. Don't overbook flights on important holidays. What a travesty it was to cancel the special event due to not being able to get there."
Cons: "Earlier notice of flight cancellation by Frontier Airlines would have helped. The Charlotte Airport was close to chaos due to the lack of management of the many people there trying to be processed. This experience was a nightmare and I have lost all trust in Frontier Airlines going the extra mile to make things work smoother. It is known that holidays will have more people in the terminal. Plans by all airlines and the airport should be in place, including hiring more workers, to make the flow and the flights work better. Sometimes cancellations can't be avoided, but there should be a better alternative than being told that the next flight will be seven days later."
Pros: "Give us compensation for us booking flight cost more 340 dollars"
Cons: "Hate frontier company and their services"
Cons: "I was not allowed to e-check in... you don't participate in TSA Precheck and to add insult to everything else, when I showed up to the ticket counter to check in (because you don't allow e-check in) I was charge for my carry on bag. ... obviously the reason you don't allow e-check in. Who travels without a bag??? this is absolutely absurd. On the plane I was even charged for coffee and a glass of water... pathetic... When I asked why they parroted the obviously programmed response that management trained them to say "we're required to charge for that, it's our business model". On the way back I was again forced to check in at the ticket counter. I was asked if I wanted to check my bag or if I was going to carry on... I said carry on and the agent did not charge me. When I was boarding the plane the agent pulled me out of line and made me wait until an agent could come to the counter. They told me that the fact that the ticket counter agent didn't charge me was them not doing their job but that they were going to charge me $60 for the bag despite the fact that they "normal" fee is $45. I asked why I was being penalized because the agent didn't do their job????? Their response was "that's our business model". So let me get this straight, the model is mislead me into buying your ticket with what looks like a cheaper price, then don't let me e-check so that the ticket counter can "forget" to charge me the bag fee so that you can charge me more when I have no choice at the boarding gate..... then when I'm good and mad and trapped on your crappy jump seat (that doesn't recline) you charge me for water... You're airlines scumbag tricks and hidden fees are insulting and I hope people see this before they get suckered into buying from you.... You suck suck suck... and I'll NEVER use you again."
Pros: "The flight was quick and the crew was mostly friendly. Trenton was a nice slow paced airport to land in"
Cons: "I didn't like having to wait on the plane to unload because another plane was unloading at the same time and Trenton only unloads one at a time. Almost missed my rental car"
Pros: "The staff was helpful and polite. Although plane was delayed it still arrived in good time."
Cons: "Not much leg room. Paying to pick your seat is ridiculous when traveling with family."
Cons: "The captain said no gates were available so they delayed our flight for an hour after they let us board the plane. Almost all of the gates in the terminal were available when we got to Philadelphia. Frontier doesn't give out free drinks or peanuts on the flight. They also charge $5 extra if you don't check your bag online. The seat doesn't recline. Frontier is by far the worst airline ever!!!!"
Pros: "Crew did a great job keeping everyone happy with the weather delays."
Pros: "Not sure what you mean by "Food" and "Entertainment". There were none and none expected. Frontier is a funky airline. Its website is misleading. After you've bought your ticket, it suggests that you have to pay extra for a seat and for your bags (even carry-on). I was a first-time Frontier customer and I didn't pay those extras on-line and never was charged for them. I'm not complaining -- they just need to get their act together. All in all, a decent routine air travel experience."
Airlines flying from Charlotte to South Dakota have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights