Find cheap flights from Charlotte to the United Kingdom

Pros: "The crew was friendly, the food delicious, and the plane itself in highest quality and state-of-the-art."

Pros: "Always helpful cabin staff and very efficient"
Cons: "Cery old aircraft ecenomy cramped (usually fly premium but it was an emergency )"

Pros: "Comfortable seating, pleasant food and entertainment."
Cons: "Not being charged $1200 for a ticket that I already bought, but had been voided with no notice. And Virgin Atlantic staff not friendly or helpful in any way with this situation."

Pros: "The staff were helpful. The entertainment had good variety. Adjustable head rest was useful."
Cons: "The seat was a little lumpy. More leg room would always be appreciated."

Pros: "Nice crew"
Cons: "Comfort. Seats were very uncomfortable with absolutely NO leg room. I fly a lot and this was one of the WORST leg room experiences I had."

Pros: "Crew was great flight was comfortable however checking in bags and printing boarding pass was slow and also very unorganized"
Cons: "Checking in bags and printing boarding passes were long unorganized lines of people"

Pros: "Crew was great!"
Cons: "The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :("

Pros: "Crew was super helpful and kind. Pesto pasta was the best airplane food I’ve ever had in coach."

Cons: "I cancelled this flight online, then I called to let them know I was getting emails, but that I had cancelled. For two days I received emails about delayed flights and now this."

Cons: "They have to uptade the airplanes"

Pros: "I had one of the few empty seats next to me."
Cons: "The food is awful. Not enough toilets."

Cons: "Good overall"

Pros: "Very short flight (43 minutes) No food, entertainment or beverage service. Staff did not check young children were strapped in prior to take off resulting in a two year old standing on dads lap throughout take off, flight and landing."
Cons: "Lack of importance shown to safety of young children."

Pros: "- Presence of entire box sets of some TV shows was a nice touch that I made good use of."
Cons: "- EVERY damn movie is prefaced by 4 minutes of ads. - The touchscreens (at least in economy) are slow resistive screens that are horrible for fine control gestures (like slightly changing the volume or position)"

Pros: "Food was great. Friendly stas staff."
Cons: "LAX AIRPORT signage leaves something to be desired. Nothing to do with airline."

Cons: "Seats were tight."

Cons: "I did not like the fact that my seat was between 2 small children that belonged to a family sitting behind me .It was ridiculous to put a stranger on a 10 hour flight with a 3yrar old on one side and a 5 year old on the other"

Pros: "The boarding, the seats."
Cons: "The food was so-so, and I did not get my choices, perhaps because I was at the back."

Pros: "Flight was close to being on time. I was able to get a lot of sleep on the flight."

Cons: "You charged me for a checked bag. This wasn't made clear when I booked the flight."

Pros: "Nothing really!"
Cons: "I was coming from Sydney and I have to hurry up to take the other fly to Newark and didn’t have time to buy for nothing to eat but I was very surprised they didn’t offer me anything on the plane and when I ask they I have buy it online and didn’t have many choices anyway, I very disappointed with this fly."

Pros: "Nice airline, great crew and service."
Cons: "Leg room and space was great but the seats could use some more cushion."

Cons: "They switched my gate 5 times and lost my baggage."

Pros: "I like flying Virgin whether Australia or Atlantic!"
Cons: "Just a little bit more leg room."

Cons: "The crew was rude."

Pros: "The crew was the best part of my experience, super nice and accomodating"
Cons: "the wifi had subpar performance"

Pros: "Crew was very nice helpful and attentionate Entertainment had plenty of variety maybe not so many new movies but enough to find one you have not seen or classic you could watch again Food was good"
Cons: "We weighted our hand luggage at the counter and then they ask again during boarding little confusing"

Pros: "We really enjoyed flying with Virgin and so made sure we booked into a Virgin flight for this trip and not delta. The food was good, entertainment good when it worked."
Cons: "We got told that our flight number had changed from VS103 to VS4049 but still a Virgin flight. Only when we checked in we found out we were now flying with Delta and number was now DL285. Was not happy as wanted to fly with Virgin.The seats were ok but the entertainment system went down mid film. Took an hour to get started again. The games didn't work. Staff were a bit grumpy."

Cons: "We were told over the phone that we could bring our kayaks with us to Africa but the airport staff denied not only our kayaks, but also our paddles which were in a standard ski bag. Their excuse was that both the kayaks and paddle bags were 2 inches too long. .. TWO INCHES!!!!!! We had record of the person we talked to and the time and date, but none of that seemed to matter. It caused A HUGE INCONVENIENCE for us since we are in Zambia for 6 weeks without our gear to paddle one of the most challenging rivers in the world... the Zambezi. Now we are constantly trying to acquire the proper equipment with very little success. We run a nonprofit called the Montana Kayak Academy which provides free whitewater instruction to youth between 8 &18 yrs old and we will be sure to tell everyone we know to NOT TRAVEL WITH EITHER VIRGIN ATLANTIC OR BRITISH AIRWAYS.... EVER!!! VERY DISAPPOINTED! !!!!!!!!!!!!!!!!!"

Pros: "From the check in to the service on board was very good. Staff were polite and respectful."
Cons: "The food was small. There did not serve bread with the meal"

Pros: "NA"

Pros: "Did not take the flight in the end"
Cons: "My first leg flight was delayed and I booked through kayak on two different airlines and the first airline did not communicate with the second airline so 5 passengers ran to make the change and arrived 1 min after the jetbridge to get on the plane was pulled away. It was incredible frustrating and could have very easily been avoided with communication from the airlines"

Pros: "Hard product and food"
Cons: "Crew need to realise their voices travel and some conversations the whole upper cabin don't need to hear"

Pros: "The staff was so helpful and upbeat and somehow they stayed that way the whole 8 hour flight. This was economy btw! More good things: Comfy seat, personal entertainment screen, really nice food. One free checked bag, bathroom was bigger, (it may have been a handicapped bathroom)."
Cons: "Nothing was a problem at all. (I saved "excellent" for the things I really wanted to emphasize)"

Pros: "The flight was on time."
Cons: "The floor at our feet had been spilled on during a previous flight and not cleaned. Bag was lost and not returned for 5 days. Crew during flight was flippant and disinterested in service...unless you were Economy+."

Cons: "One toilet not working"

Pros: "Safe flight, good crew"
Cons: "Food quality was poor."

Pros: "Flight okay and staff attentive. Seats still to close together. Had to purchase seat to guarantee not be in middle rows. Plane very warm throughout flight."
Cons: "Selection of entertainment good but touch screen very unresponsive. Hard to change volume and maneuver. Ear sets would not stay connected."

Pros: "Australian airports are wonderful."

Pros: "Staff was top notch in service and kindness"

Pros: "Staff excellent , as always."
Cons: "It was impossible to sleep as the plane seemed extremely cold and was very noisy."

Pros: "great food and service!"
Cons: "It got a little cold in the cabin for a few hours."

Pros: "The crew"
Cons: "Food"

Cons: "Boarding process was unorganized. Food was mediocre compared to emirates. Video monitor was poorly designed and limited options on movies and languages. Crew is just average compared to other airlines Online checkin and seating choices were difficult to do and not user friendly"

Pros: "Easy check in and boarding."
Cons: "Uncomfortable seats and poor food."

Pros: "Al comprar el ticket no se aclaraba que a pesar de ser un vuelo internacional se debia pagar por las valijas. Venia de hacer 5 vuelos internos por Australia y en todos los casos tanto Jet como Quantas aclaraban que se debia pagar por el adicional!!!"

Pros: "Very happy with everything"
Cons: "Air conditioning"

Pros: "Getting off the flight"
Cons: "The seat was excruciatingly uncomfortable. My legs went numb within an hour. It was hot and stuffy in board, the head rest kept slipping down and hurt my neck the legroom was tiny and cramped my knees and feet. The jerks behind me shoved their feet in the seat and I was disturbed every rime they tapped their screen. Mine wasn't working well so I had to repeat pressing my screen the entertainment selection was lame. The food was stodgy undercooked glutinous and bland. The snacks were stale and the tiny drink servings were almost pointless. Clint think I'll fly Virgin australia again"

Pros: "Entertainment and crew attitudes both excellent"
Cons: "On board seating. Getting far too cramped for long=haul flights"

Pros: "I love the food and the movies"

Pros: "I never usually like plane food but liked Turkish Airline meals on all flights I’ve been on so far"
Cons: "I do like turkish airlines but wasn’t happy with this flight. On check in we were left with seats towards the back of the aircraft. The lady seated neit to us in the aisle seat was in a wheel chair so was a problem if having to get in and out. I didn’t think it was fair that a person who depends on a wheel chair sits so far back on a plane. She also had to deal with our crying baby"

Pros: "The plane was too hot"
Cons: "Plane too hot"

Pros: "three main dishes. chicken. pasta. beef. I donot eat beef and pasta. I request her to give me chicken, but she told me that the chicken is finished. and donot ask me to take any other item."

Pros: "Full meal and entertainment system even for a shorthaul flight."
Cons: "Tight leg room"

Cons: "Bording the plane has no order passengers seated in the front border before the rear. I was in 32a to he worst seat on the plane"

Pros: "I loved the food and the staff are very helpful and friendly. I have always chosen Turkish airlines."

Pros: "Turkish do a good job of giving you a good service for your money."
Cons: "Why not keep us informed why there are delays before take off. Headphones that worked well without having to fiddle with the connection would be good"

Pros: "Staff"
Cons: "Runny yogurt, hard bread, meals are served to late, not enough water given while flying No space between chair No snacks in between meals No communication in Istanbul for connecting flights They don't smile or greet on Istanbul very official"

Pros: "Big plane, friendly staff, good food."
Cons: "Sometime, it gets a bit too cold."

Pros: "the seats were more roomier than the flight to istanbul."
Cons: "One of the other passengers was being difficult and irritating on the flight."

Pros: "I liked the food."
Cons: "On the way back from Istanbul to London the plane was old and small, the TV kept shutting down,even the earpiece were not working."

Cons: "It wasn't great experience as we missed the flight back to UK. They lost my husband wheelchair and we did missed the flight. They Redbook flight which was three hours later, so missed our tax home as well. We haven't received any apologies not even offer a drink. DISAPPOINTED"

Pros: "The staff were very welcoming and the seats were very comfortable"
Cons: "Flight was a little delayed"

Cons: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. Boarding was chaotic - a full flight crammed into a departure lounge with far too few seats. There were many families trying to board and the staff could barely cope."

Cons: "Have yet to arrive"

Pros: "Comfortable flight, on time and good service"

Pros: "Nothing"
Cons: "I book flights and they toke money and last minute when i went to the airport is not existing at all"

Pros: "Food was great so was service"
Cons: "All was good"

Cons: "My entertainment set didn't work"

Cons: "I missed my connecting flight in Turkey as flight was delayed. It was my worst flight experience because nobody wanted to help me. It took an hour of being ignored by various TA staff to eventually get my boarding pass to the next available flight to London. I nearly missed that one as well because of it. The staff in Turkey was rude and unhelpful and most didn’t understand English properly. There were a number of others having the same issues, it was an awful experience."

Cons: "The boarding was a little more chaotic, but the host airport has a major influence on that process."

Pros: "Better of most European airlines.. nice enough lounge and inflight service pretty good with room to improve for sure."
Cons: "Boarding was simply chaotic where staff isn’t managing the queue well separating business and economy. At arrival baggage priority meant nothing. Half the non priority bags arrived way before a massive batch of priority bags arrived. Defeats the purpose of giving your guest fast track immigration !"

Pros: "Friendly good service"
Cons: "Istanbul changing gate to get to such long walk"

Pros: "Professional and friendly staff. Excellent film selection."
Cons: "Not enough security staff at Istanbuñ and no one from the airline to assist. The queues were too long at security so I had to run to make my flight. Lots of other people had the same trouble and I believe my cousin missed her connection."

Pros: "Everything was fine on this flight."
Cons: "Everything was fine on this flight."

Pros: "Seats comfy. Turkish airlines rep came to collect passengers as previous flight delayed."
Cons: "TV/Movie/music database was empty for my seat. The temperature in the plane was very hot throughout flight."

Pros: "Great entertainment options. The food was very good for a relatively short flight. Definitely will keep flying Turkish Airlines."
Cons: "The passenger that did get seat for her child and herself next to each other. So I gave up my window seat because another premadonna would not give up his. That was the only bad part."

Pros: "loads of room, great entertainment system, nice crew and the food was very good too."

Pros: "highly organized boarding process. I wish other airlines would adopt it. courteous, helpful staff, both on the ground and in the air."
Cons: "everything was very well done"

Pros: "Very professional and very convenient."

Cons: "Service on this flight was significantly better than the Cairo flight, probably just because this flight goes to London. Welcome drink were promptly served but the food choice was still a big no-no. EVERYTHING CONSISTS OF DAIRY PRODUCT THAT I M ALLERGIC TO. When I brought this to the flight attendant's attention, none of them was apologetic and none of them tried to find out another solution to me, who was flying their airline the first time and didn't know the not-so-diverse food option."

Pros: "Business class experience was delightful"
Cons: "Indian and Pakistan movies were missing from entertainment channels"

Pros: "They accommodated my service dog even without being in the system.They are always very nice and look after me perfectly!I was super late for boarding on the way from NYC and they helped me out!"
Cons: "I called the Customer service to let them know I have a service dog and she wasn't in the system neither the way to Hungary or back!I had a little trouble because of that!I asked to sit at the isle for the same reason and they gave me a seat and then moved me because they said I cannot sit there with a dog.They wanted to give me a middle seat but fortunately a nice girl swapped with me for the Isle seat!"

Pros: "I normally always like flying with TK - this was a clear exception. Unfortunately what normally feels rather enjoyable was today some 18 hours of suffering."
Cons: "My headphone - outlet did not work - had to hold the connector manually the whole flight tonhear something of the movie. But the boarding procedure was far worse - it took almost 1 hour standing up due to new rules of technical equipment and all bags having to be opened. I understand safety goes above all - but off you know You have this time consuming process - do it in an area where people can have a seat while waiting!"

Pros: "we arrived on time, as scheduled."
Cons: "I missed my flight and the customer service was so poor that I even missed the last flight of the day, and spent money for the hotel. They wouldn't issue me a hotel voucher."

Pros: "It was a smooth flight."
Cons: "Food was so so. Turkish offers free excursions into Istambul for passengers staying over 6 hours. The excursion departs at 12p.m. This flights arrives at 11.25 a.m., but the lines in immigration are stupidly long. We arrived at the counter at 12.15. In a very unfriendly way, they explained the excursion had left, and no possibilities for joining it in Town. So, we were stuck at the airport for several hours. How stupid is to offer an excursion to passengers in layover, but program a flight with 300 passengers to arrive just in time to miss the excursion? Somebody has to think this over. This excursion should leave at 12.30, and it would avoid dozens of passengers stuck and unhappy."

Pros: "Staff was great."
Cons: "the first flight (from Dhaka to Istanbul) was long, but great. full entertainment. the second flight from Istanbul to London had zero entertainment (the flight is obviously international and 4-5 hours long). there should be an easier way to request a vegetarian meal when i buy my ticket through your website. I shouldn't have to go through some convoluted way of contacting the airline to find if there is a veg option."

Pros: "No personal entertainment screen. No USB jack. These alone are unacceptable esp for an international flight. Food was terrible - vegetarian option was plain pasta!. Seats cramped and too close together. Crew didn't manage passengers putting luggage away so passengers did it very badly taking up overhead room with jackets and small bags. Gate was overcrowded and hot without enough seats. Staff was pleasant though and friendly and courteous and efficient."

Pros: "On time, good service, good amenities (earbuds, hot towels, pillows/blankets, comfort kit with sleepers, eye covers, ear plugs. Kids got special treatment with additional toys, cocoa and more."
Cons: "Isle seats after rows 47 start to be positioned with an angle to accommodate for the plane's narrowing structure. The result is much less leg space which is insufficient for 6'+ tall people."

Pros: "Good meals, Free Drinks and more space than I'm used to on domestic carriers. would fly again!"

Pros: "Great entertainment selection."
Cons: "The cabin was too warm--i was sweating for a good part of the flight. I'm a taller person and felt the seats were uncomfortable--especially when the person in front of me was reclined. It made it nearly impossible to get any sleep."

Pros: "The entertainment and toiletry handout with slippers was the only enjoyable event"
Cons: "It took 57 mins of checking my passport and boarding card at 3 stations while standing in line prior to. Boarding. We underwent screening upon entering the airport and at customs. This subjection to standing in the heat in 3 lines of additional checking was lunacy. The plane was nasty , no tissue or paper towel was available in the bathrooms. The one toilet was out of order prior to taking off 1 hour later than our scheduled departure time"

Pros: "Entertainment options are good. Flight timings and boarding was generally very good."
Cons: "The foot rest in economy class is really uncomfortable for people over 5'10'' in height as it means we have less legroom, even if it is folded up, and can be uncomfortable to press against. Food is too much the same across all Turkish Airlines flights. I took 6 flights with Turkish Airlines in 1 week and got cheese sandwiches in every flight!"

Pros: "Nothing."
Cons: "This flight was pure misery. In the Istanbul airport flight gates are not announced until an hour before your fight. This would be fine if Turkish Airlines would also allow us access to our flight at that time. The gate had been announced and we had to wait for them to set up a security checkpoint before we could even sit at our gate. This security checkpoint was set up at a point where nearly everyone on the flight was waiting. This caused it to be a huge delay of people concerned about missing their flight. Little did they know that they had nothing to be concerned about because our flight would eventually be delayed two hours. We were eventually loaded onto our plane which apparently was having some technical issues despite just landing in Istanbul. There were people who had rode in on the plane that was eventually deemed unsafe to fly because of an error with the steering mechanism (which we were not even told what was going on until we boarded a second plane). While they determined this we sat on a hot, non air-conditioned plane full of screaming children. I understand why they were screaming and wanted to join in. We eventually had to deboard the plane and wait for them to secure us an alternate plane. They attempted to deliver the plane to the gate, but were unable to steer the first plane away from it, so we had to be transported by bus to the open tarmac. There was no order or organization as to how people were loaded on to either the bus or plane and it was pure and utter choas that delayed our flight even further. The plane we boarded did not have inflight entertainment so we sat on our four hour flight to London left to our own devices. When we arrived in London it was pat the point of public transportation trains running and I had to reroute to a bus. By the time I arrived at my flat it was 4 in the morning. Turkish Airlines has been the most chaotic, unprofessional, disorganized, and inefficient airline I have ever traveled on. My tale will continue with my return flights and how they lost my luggage and it hung out in Istanbul for a few days before being returned to me. I can not stress enough to others to never travel with this airline. The cheaper price is not worth it."

Pros: "What can I say, didn't much like anything"
Cons: "Cabin staff were blatantly prejudice, would not assist anyone who wasn't Turkish or of their color. I had an injury and surgery to my right foot, and as a result was using a walking can for m9bility. One my return flight to UK one cabin crew member decided in their wisdom to place said cane in the overhead bin. I advised her, I didn't like nor think this to be a good idea. Things move when taking off and my fair was if one wasn't aware the cane was there it may fall and injure someone. She insisted, and put the can into the overhead bin, and surprise, one of her fellow cabin members opened this b8n, and down came the cane on a passenger's head. For her injury, they offered her water and proceeded to hand the cane back to me. On flight TK 603 or TK 1983 we were assigned seats in economy row 20 A and b, well my son was seated in 20B, almost sliced his palm on the armrest, because the cover that should have been there wasn't, thus exposing jagged metal. I had to insist that we be moved and they should NEVER allow the cabin be loaded with such dangers visibly exposed. They didn't seem to show much concern, since the flight was full of "blacks"...! On our maiden flight on this airline, we had a 15+ hour layover. Couldn't get assistance from airport staff on simple questions such as where could one rest for the 15 hours, airport staff are busy riding around on automated wheel chairs, and when we asked them to assist an elderly lady who obviously could not walk the distance to her boarding gate in Istanbul, we were met with glares, or look of "they don't know English" or simply being miss directed, whilst my son carried this ladies heavy bag, including his own, and I on my walking stick, until we located the infraction desk, where a true gentleman, by the name of Mahmet came to our rescue, or more importantly took over the matter and assisted this lovely lady who was heading back to new york, to get her water for her medication, a chair to sit on until a wheelchair was brought to her. Honestly, in the many years that I've traveled, I've never seen or encountered a group of unprofessional, disrespectful and just downright prejudiced to visitors to their country! You couldn't pay me enough to visit Turkey or ever fly Turkish Airlines again in my life. So, so disappointed and disgusted by the whole experience it begs the question, how was this airline voted the 2nd best airline in Europe? You must have a very low ranking requirement, or my expectations are just too high for this airline, airport and the people I encountered."

Pros: "evrting"

Pros: "All the movie options, the great food, the great service, and the timeliness of arrival."
Cons: "Nothing, it was great!"

Pros: "Food was excellent. Vegetarian meal remembered. Service was good, pleasant crew. Good selection of films."
Cons: "Seats could be more comfortable. Headphones are really not very good quality. Touch screen difficult to use (not very responsive to touch)."

Pros: "Flight was ontime"
Cons: "1st class seats not as comfortable as other airlines. Food was nasty."

Pros: "Fast boarding and off boarding"
Cons: "Crew wasn’t as attentive. While my first flight (I had a layover) seemed extra attention and care was put into the cleanliness and order due to Covid, second flight seemed to be a little overcrowded."

Cons: "Seats could have been more comfortable. No space. Food made me sick."

Cons: "Everything was fine... I should have packed a snack because I’m always hungry! Will travel Delta again!"

Pros: "live tv, watched the formula one race"
Cons: "Seats were not comfortable, and the side panel at my feet was broken off and i could see through the floor of the plane"

Pros: "Flight attendant coughed in my face twice without covering her mouth while I was seated and she was passing out drinks and snacks"

Cons: "A Boeing 757 should not be used for a 6+ hour flight"

Pros: "I apreciated how well informed he captain kept us. There were several delays but she communicated freely and helped us to feel safe."

Pros: "There was plenty of space under the seat in front of me for my personal items."
Cons: "There was an issue with a part on the plane so the flight was delayed so it could get fixed before takeoff. That is not a big deal, I'd rather it be safe than on time. But the way crew and staff handled it was pretty unprofessional. No one seemed to know what was going on or what to do."

Cons: "Best option across the pond, amazing upgrade prices"

Pros: "The crew was great and also the snacks."

Pros: "Quick Boarding Awesome staff"

Cons: "We were late getting into ATL."

Cons: "Plane too small to have any on board entertainment"

Pros: "Food good"

Pros: "Great service!"
Cons: "N/A"

Cons: "Leg room"

Pros: "It was on time"
Cons: "Plane too cold."

Pros: "Quick boarding, great seats and everything went on schedule."

Pros: "The fact that I was so relaxed."
Cons: "The food"

Pros: "We were deplained twice from two different plains going to LGA. We are now booked on a third plain going to JFK. Hope we can get home. I have a surgical appointment tomorrow."
Cons: "We bought First Class tickets. But we were downgraded How do you think we should feel ? We have been in Charlotte since 9:30 AM It is now 6:45 PM Should we use the train to go home?"

Cons: "Online check in didn’t work. Called Delta 800# and rep said I needed to wait till I got to airport. Airport rep said I needed to use the KLM flight number, not the Delta number.W"

Pros: "Nicest staff"
Cons: "Nothing at all"

Pros: "El cumplimiento de vuelos"

Pros: "The pilot and the stewardess were very polite."
Cons: "Standing on line,it was slow cause only 1 person was help people check in. It would been better if everyone could check in with the kiosk machines. After half an hour than another person came to help. TSA move more fast cause so many people were working."

Pros: "The flight & landing were smooth, and we arrived a few minutes early."
Cons: "The entertainment system & WiFi were out. Wasn’t able to charge my phone either as the outlets weren’t functioning properly."

Pros: "They did take care of the situation in a timely manner and switched my flight were I made it in my time line . Switched to American from Atl. to Houston"
Cons: "Was informed the flight delay due to equipment ,"

Pros: "in Charlotte"
Cons: "delay on flight"

Pros: "The crew was extremely nice and helpful."
Cons: "Small crowded aircraft with minimal overhead storage. The seat pitch was so limited my knees were against the seat in front of me. The tray table couldn’t be lowered completely. Small child behind me kicked my seat during the entire fight."

Pros: "Crew was friendly and efficient"
Cons: "Very minimal legroom. Screaming children behind me kicking my seat during flight"

Pros: "Leo was friendly and helpful, a wonderful presence on the flight."

Cons: "Multiple delays in Atlanta"

Pros: "Nothing other than it was over quickly."
Cons: "Seat did not recline at all."

Pros: "I love being on a smaller plane/jet! Boarding was painless and I had no problems with my two small bags. Due to a mix-up in seating, I had both seats to myself! We even got in will before the scheduled time! De-boarding took far less time than "regular" plane/jet!!!"

Pros: "Leg room was descent"
Cons: "Excessive delays. Was scheduled to leave CLT at 3:21 PM, then rescheduled to depart at 423; then waited on the tarmac to take off for about 45 mins total; didn't arrive in NYC until around 718 PM; very long day with Delta Airlines."

Cons: "Nothing"

Pros: "Flight was on time and even landed early. Boarding was seamless with bag tag. Seats were comfy. Crew was professional."
Cons: "A drink with no napkins? I know airlines need to cut costs but what if I spilled my drink or want to wipe my hands after eating pretzels Delta? You can still provide napkins."

Cons: "The upgraded seat was horrible - and I want a complete discount."

Cons: "The flight was delayed for boarding, then delayed for take-off, then circled LaGuardia for an hour, diverted to JFK. They indicated weather, but JFK is 9.6 miles away... so weather really??!!"

Pros: "The crew was personable and kept us informed regarding the trip. The Flight Attendant was very attentive and went above duty to ensure our comfort."
Cons: "I didn't t like the overall design of the plane - it was small."

Pros: "Flight attendant was excellent and pilots did a great job with weather"
Cons: "nothing."

Pros: "Having status. Always on time. They run their schedules like European trains."

Pros: "The customer service of the middle aged White frmale FA"
Cons: "The seats were small"

Cons: "lost mom's glasses"

Pros: "The crew & pilot were awesome. At least they provided snacks & water while we waited and kept us informed of delays the whole time."
Cons: "My flight was delayed then cancelled with no option to seek a seat on an alternative airline. I had to fly standby. Fortunately, I was able to get a seat on the 3:30 flight (my original flight was scheduled for 10:45am). When I arrived at my destination I was exhausted from spending all day in the airport!"

Pros: "There is no rating selection for not applicable under entertainment, unless your asking about watching other passengers."
Cons: "Leg room was awful, and flights left late for no reason."

Pros: "great boarding crew for an early morning flight."

Pros: "Free upgrade to Economy Plus"
Cons: "The flight was delayed an hour"

Cons: "My mother, Linda Thompson, has a progressive neuromuscular disorder, Dystonia. Along with this condition, stress can bring on non-epileptic seizures. My mother has had to endure one of these seizures due to the stress that this incident had put her through. As my mother's power of attorney, I am helping her vocalize this incident that she has experienced. The image below shows the spot where she was left, in the Atlanta airport, in her wheelchair. Delta airlines says they provide safe, accessible travel to all of their passengers. That includes providing an employee to transport physically disabled persons to and from their flights and to their shuttle. An employee accompanied my mother when she got off of her plane arriving in Atlanta from Charlotte. This employee was obligated to transport her where she needed to go. Due to her first flight being delayed, she missed her connecting flight in Atlanta, and had to stay the night until the connection could be made in the morning. They provided her with a voucher to a local hotel and a shuttle to that hotel. The employee who met her at the gate was obligated to help her get to that shuttle so she could get to her hotel in time. As many of us may know, Atlanta airport is one of the largest. You might need to take a train to get from one area to the next. It would be very difficult for my mother to walk that distance with her cane, and that is why she needed a wheelchair. The inconsiderate, selfish employee of whom needed to transport my mother to her destination was coming to the end of his shift. He attempted to hand my mother off to another employee at the desk while she was getting her voucher. Told her it was the end of his shift and he had to clock out. She told him, "You can't leave her here". Her statement, and the way she stated it, made my mother feel like she was a piece of luggage. She ignored it and let the employee take her on her way. She just wanted him to take her to her shuttle so that she could get to her hotel and rest. That did not happen. He strolled my mother along for a moment until they were out of site. They approached a gate, of which was empty, and he told her to wait here for an agent to come by. He left. She waited...and waited. No one ever came and assisted her. She was left like a piece of luggage in the middle of the Atlanta airport with no one around. My mother was treated like a bag that someone did not want to carry around anymore. This situation and the selfishness of that employee makes me think of who else could have been treated like this, or who else could be treated like this in the future. Help me spread this message so that something can be done about this issue. Delta has already been contacted, they do not care enough to do anything about it. I bet they will if this message gets heard by their potential future passengers."

Pros: "Airport staff was nice.. Boarding was good.. Flight attendants very friendly.. Smooth trip"
Cons: "Plane too small.. Nothing but one beverage given all flight"

Pros: "Staff all was good."

Cons: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."

Pros: "Staff were polite"
Cons: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"

Pros: "Nothing"
Cons: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"

Pros: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Cons: "I flew economy and all was good and appropriate to the level."

Pros: "Professional crew. Good simple check in."
Cons: "Nothing."

Cons: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Cons: "KLM crew exceed our expectations"

Pros: "Crew was friendly"
Cons: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Pros: "Pleasant flight"
Cons: "We were delayed & missed our connection"

Pros: "The entertainment was amazing"
Cons: "The seats were a bit hard"

Pros: "Good beverage service."
Cons: "Over an hour delayj for departure."

Pros: "Crew was ok."
Cons: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Pros: "Everything was smooth and effortless."
Cons: "Can’t think of anything."

Pros: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Cons: "Not having to walk outside in Edinbur4gh to board the flight."

Pros: "Helpful and kind crew"
Cons: "I wish there was WiFi"

Pros: "The flight arrived a few minutes early."
Cons: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Pros: "Good food, friendly service"
Cons: "More trash pickup; only one round of beverage service"

Pros: "The service"
Cons: "The food."

Cons: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

Cons: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."

Pros: "The constant smile conferred by flight attendants through the entire flight."
Cons: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."

Pros: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Cons: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Pros: "Friendly staff"
Cons: "Leg room"

Pros: "Overall booking and airport was ok. Food was also actually quite good."
Cons: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Pros: "Flying with KLM is a pleasure"

Cons: "Didn’t happen."

Pros: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Cons: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Pros: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Cons: "Flight departing late."

Pros: "Flight crew was fine. Food was good."
Cons: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."

Pros: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Cons: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Cons: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."

Pros: "Consistently high standards"
Cons: "Nothing"

Pros: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Cons: "The amount of extras you have to click no to while checking in online."

Pros: "Everything"
Cons: "Nothing"

Pros: "The flight attendants could not do enough for you."
Cons: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."

Pros: "The sandwiches were simple yet just the right touch, on all four flights."

Cons: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."

Pros: "great choice of entertainment content, friendly crew"

Pros: "That we didn't crash"
Cons: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."

Pros: "The cabin crew were fantastic and funny"
Cons: "Tiny seats"

Pros: "Night flight so no entertainment allowed sleeping"
Cons: "Kosher food could be improved"

Pros: "Good flight, we got a nice snack despite it being a short flight, the staff was great."

Pros: "Food and drink service"
Cons: "Boarding pass facility"

Pros: "Crew was excellent"
Cons: "Economy was very tight! Seats were uncomfortable"

Cons: "Fewer entertainment options than the delta flight. I got excited with that first flight."

Pros: "everything"
Cons: "nothing"

Cons: "Since we had two extra bags (paid for in Chicago), they demanded to see my receipt before we could board in Amsterdam to Nairobi. We had trouble locating the receipt and we were not given an explanation as to why we needed it again. We were traveling with 5 kids including an infant and we were not allowed to board until we found the receipt. I thought surely they would have record that I had paid, but I guess not. We were the last to board and all very stressed out. The staff seemed not to care the least in our troubles."

Pros: "--"
Cons: "One and a half hour delay on a 50 minute flight. Flight was operated by Cityjet on behalf of KLM. Never have I seen such bad customer service: from rude people at the bagage drop off to incompetent hostesses at the boarding gate."

Pros: "- entertainment systen was OK (movies), but has no current news - food was good - windows can be darkened progressively"
Cons: "- Schiphol airport (AMS) is small, crowded, noisy; no water fountains; toilets are dirty and insufficient in number; SFO is much better - KLM boarding process was chaotic (not by group or row number), boarding/security personnel (4 old guys) didn't have a clue - 787 is noisy, chairs are uncomfortable (my back still hurts) and very close together, they also recline way too much - food trays not collected promptly - noisy babies on all flights - clearly not enough cabin crew for a full flight - no or wrong info by pilots on timing (crew are always lying anyway) - gate is all around the back at SFO (long taxi to get there) - they inserted people in wheelchairs during deboarding thus holding everybody up."

Cons: "SAS had simply cancelled the flight and is effectively unreachable for the refund."

Pros: "Professional crew"
Cons: "I think for the price I paid for the flight there should at least be a free snack to go with the free drink."

Cons: "Terrible airline, they charge for everything, but don’t give the client good service. I was yelled by a worker because I was having difficulties scanning my bag at the self-scanning-and-uploading-your-luggage that you pay $100 dollars extra Per bag. I don’t like this airline."

Pros: "See previous note about lost bag."
Cons: "See previous note about lost bag."

Cons: "Plane was changed to a different plane and caused lots of confusion. Boarding process was chaos, loaded all passengers in a room too small with many standing and getting too hot."

Pros: "Excellent and professional crew members"
Cons: "Nothing, the flight was smooth, most enjoyable"

Cons: "The food offering"

Pros: "The crew was amazing but delays upto 2 hrs"
Cons: "Nothing as not in control"

Cons: "I don’t like how the food on premium economy is packed in a cubic box that is really messy to eat from which the small plastic cutlery. Food quality is good, but feels like being an animal being fed from a bucket."

Cons: "Got asked to leave my seat in row 3 for one further back because I couldnt pull up my ticket mid flight to show it was my seat. Their system had me in another row so I missed out on the extra service offered to that row."

Pros: "Overall I was very pleased with your level of service and would highly recommend SAS airline for anyone traveling from New York City New Jersey area abroad ! The planes were new clean and the level of service was exceptional . I am in the Hotel hospitality industry as an executive corporate chef . I enjoyed the service of your steward wearing the chef jacket ,, very impressive."
Cons: "Not much I didn’t like !"

Cons: "Seats were horrible, tiny , cramped"

Pros: "Very friendly crew. Complimentary bottles of water. Comfortable blankets."

Pros: "On Time, Friendly,well maintained equipment"
Cons: "No free drinks inner Europe...except water"

Pros: "Aisle seat"
Cons: "Nothing was complimentary"

Pros: "Easy boarding. Friendly staff"
Cons: "N/A"

Cons: "This has nothing directly with SAS, but since I experienced it during my flight there, they are responsible of it. I was waiting for the flight at the OSLO airport waiting for the flight to LONDON. I had ample time to work on my computer. In the big room by the gate there was only one spot where I found three electrical sockets hanging from a pillar or post. To my dismay none worked. My plug would fall off from each. To document, I took the pictures of the useless sockets... I complained to the lady at the boarding desk (she left before the SAS staff moved in), she did not even care... This experience frustrated me and turned an otherwise pleasant trip into a bitter one. Please install some working sockets in your waiting room! Flight SK 809 Confirmation: LN9M6O Departure: Oslo & other airports (OSL) Arrival: Heathrow (LHR) Time: Sat Dec 2 2017 3:05 pm CET - Sat Dec 2 2017 4:25 pm GMT Peace, Edip Yuksel +1 520 481 1919"

Pros: "This is obviously a very well-run airline. Boarding was efficient, the crew were warm and professional, and the overall feel of the aircraft was very Scandinavian-cool. I was most impressed with the meal service. We were served twice on our 9 hour flight, and both meals were hot, healthy, and the best I’ve had during a flight. The passenger in front of us was having a hard time with her sinuses, and the flight attendant (whose name I wish we had gotten) was very attentive and concerned for the comfort and well-being of the passenger. She insisted on doing anything she could to alleviate the woman’s difficulty. It is clear that the crew care about the passengers’ experience."
Cons: "We were unable to sleep at all during our overnight flight and landed pretty exhausted. Our seats were comfortable (complete with a moldable headrest to keep your head from bobbing around) but we felt too upright to fall asleep. The passenger in front of us reclined, but we were concerned about reclining into the already tight space of the passenger behind us. So we weren’t able to sleep, despite trying to get comfortable/somewhat horizontal. It seemed to be a mixed bag of asleep and awake passengers on the flight, so some people were unaffected by this issue."

Pros: "On time, easy boarding"
Cons: "The flight was nearly full and everyone seemed to have at least two cases. This caused lots of jostling for space in the lockers"

Pros: "Pleasant crew"
Cons: "Boarding was shambolic and the 737 is not as nice as the new A320 in terms of comfort or amenity. Boarding was all over the place - and the gate agents clearly need extra people around for a full flight. One person for 170 ppl didn't feel right."

Cons: "They only offered tea and coffee for free as a drink and nothing anything more, and were not kind at explaining this."

Pros: "Top notch service , catered very much to Americans . Would definitely fly again"

Pros: "Crew were excellent, had a row to myself, luggage turned up quickly"
Cons: "No landing cards given!"

Pros: "This wasn't a very long flight and I didn't eat or drink anything so there isn't really that much to say. But I can say that nothing was a problem at all"
Cons: "There were no problems"

Cons: "Unable to select seat/baggage until 22 hours before flight because not booked through SAS. Thought bagged was checked in online and had to pay More than the cost of the flight. Flight was delayed due to mechanical problem. Cabin very warm throughout flight."

Cons: "I was really disappointed at finding out at luggage check-in that I had to pay extra (£60.00) for my one regular-size suitcase. On the return flight I was told that this amount would be - as it turned out in my case - less than half, if I called SAS a day before departure. Why did I have to pay for the checked luggage at all?"

Cons: "We paid over $75 for each piece of checked luggage. We could have saved 40% by pre-purchase but were not warned when purchasing our flights for almost the same price as the cost of the luggage."

Pros: "Good experience. Nothing extra-ordinary. Only complimentary tea, water and coffee."
Cons: "Flight arrived on time."

Pros: "Landing was very smooth"
Cons: "No staff at the gate until fifteen minutes after start of boarding. Flight was delayed, but gate staff were not forthcoming with details."

Cons: "This flight did not occur due to delays."

Pros: "boarding is different and they were talking over pa announcements at heathrow so you could not hear what to do. you go through one ticket agent to the down stairs to another ticket agent. everyone knowing what to expect crowded around the second ticket agent and there because of that forget about boarding by row or zone you couldn't get throught the crowd. plus the second ticket agent was right next to the downstairs escalator so people coming late got on before us."

Pros: "The food was very good surprisingly"
Cons: "Again the seats are too tight and they should not be allowed to recline"

Pros: "Crew taking care of us was excellent."
Cons: "Food terrible. Our seats in Plus were in bad condition, they move us that also were in bad condition, hey you are paying Plus to have good seats!"

Cons: "Out of all the staff on board they did not give me and a few others those blue customs form, so we made a huge line and when we got to the agent he told us we had to go all the way around fill one out and then come back. The attendants new that those were necessary why so many yet not one made sure we got them lousy service. I wish we got a crew that wasnt so insecure and cared more about providing a good service instead of caring so much over their appearance. I rather have good efficient staff what they look like doesnt matter to me."

Pros: "Checked in easily with the line moving quickly. Boarding was efficient for a full flight. Left on time and arrived early. Luggage beat me to the carousel. Please give Air Canada lessons!"

Cons: "Staff was not properly trained in flight protocols."

Pros: "Did not use their services much but the stewards seemed nice."
Cons: "Flight was delayed, no entertainment, not many food options for people with certain dietary requirements."

Pros: "Clean and good food."
Cons: "It was a fine flight. Nothing to worry about. I liked it."

Cons: "the seats are very narrow, not comfortable movies are not good - either old or low rated movies"

Pros: "Price"
Cons: "Crew not friendly. One was very rude"

Pros: "Comfy and good movies!"

Cons: "Not even one bag was included!! And to add a bag is extremely expensive!!! Paid five hundred dkk for one bag!!! Terrible service as well!!!"

Pros: "Connecting flight from Hamburg was late so gate personnel graciously gave me an upgrade."

Pros: "Easy embarkation, helpful staff."
Cons: "Shock to discover that suitcases were not included in price of tickets purchased online. We had to pay the equivalent of $100 (australian) per case. My seat was extremely u comfortable as the cusihion was misshapen. The male passengers seated behind us were drinking alcohol and became loud and garrulous, making the trip most uncomfortable and unpleasant."

Pros: "Flight was Ok"
Cons: "Left till last to board flight. Case taken from me. Asked continually when I wld be taken as I am 83 and recovering from major operation. Told 45 minutes before flight but was taken 10 minutes ahead. Rush has left me very upset."

Pros: "The crew was very professional, upbeat, and helpful. The newer seats allow for more legroom, and the selection of a wide variety of on-demand movies."
Cons: "The inability to easily view and choose a special meal is a recurrent issue with SAS - even when contacting the airline directly to rectify this issue, the ball was dropped on the return flight, and the crew scrambled to find a replacement meal. On-line boarding continues to be an issue for Green Card holders returning to the US - why not explain that one cannot pre-print boarding passes and instead must go to boarding pass issues-line as soon as one enters the airport."

Cons: "I asked for water and was given half a cup, when I requested they fill the cup they said if I wanted more I had to buy it. In addition, when we left the plane everyone pushed their way off instead of following the order of the rows."

Cons: "Disorganization and unpreparedness."

Pros: "Flight was fine, cr"

Pros: "Same as above"
Cons: "Same as above"