







IATA Code | AY |
---|---|
Routes | 232 |
Top Route | Oulu to Helsinki-Vantaa |
Airports Served | 111 |
Top Airport | Helsinki-Vantaa |
Pros: Everything! I never knew that Finnair was such a great airline.
Cons: Honestly, nothing could have been better.
Pros: Everything! I never knew Finnair was such a great airline.
Cons: Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better.
Pros: The crew was great!
Cons: Very bad food my options were pork and vegetarian. Chicken finished.
great flight
Pros: everything
safe flight
Pros: everything was good
Cons: Needed a bit more food :)
Cons: Boarding began 25 min after the indicated time. Huge crowd of people (big Airbus 330) was standing in the corridor in some kind of disorganized manner. Priority entrance was open, but then another 20-25 min in the closed waiting area, some kind of hoarder. Only then the mixture of all passengers was let through the sleeve to the plane. Why bother about Priority? Plane arrive in NYC 35 min late. Many transit passengers worried about their connecting flights.
Pros: blueberry juice, service and friendliness
Cons: no choice of food, little space between the seats, touchscreen and headphones didn't work, for over 8 hours flight this was significant set back
Paid for business got forward economy seats
Pros: There was room available.
Cons: This was not business class!
Pros: Clean less of the plane
Cons: Entertainment system did not work at all
Cons: Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00.
Terrible
Pros: Nothing
Cons: Very long delay, got bumped for a flight the next day. Horrible experience
Pros: The staff was great, helpful and polite. Seating was fantastic, exit row with our children together in front of us.
Cons: We already had printed out tickets but it took over an hour and twenty minutes to check out bag. Additionally the flights departure was delayed by 25 minutes.
Direct to Helsinki
Pros: Overall pretty good. Newer plane, business class is well configured.
Cons: Food was good, not great. Seats when flat are quite hard.
Cons: I was not allowed to board the flight and made to wait for 4 hours at the Paris airport. This is extremely disheartening and frustrating to say the least. I would want to rescedhule my upcoming flight to avoid such inconvenience.
Pros: The crew was helpful and polite, food was good
Cons: Would have preferred to watch one comedy movie. The crazy rich Asians was on a lighter side of a movie but I had seen that one already.
Delayed Flights
Pros: Finnair cabin/seats, clean, quiet and comfortable airport in Helsinki
Cons: Not only the first flight got delayed for over 2 hours.
I had to re-book the second - connecting - flight because of that.
Now it made my layover instead of 1 h 45 m - 5 hours!
Then the second flight got delayed!! So instead of 5 hours layover it was over 7 hours!!!
Very inconvenient and upsetting experience.
The only reason I booked these particular flights is because they were advertized as "the shortest trip" time on your website...
ON TIME DEPARTURE!
Pros: Was on time! Not croweded!
Cons: 2 hr delay
Cons: My headphones didn’t work
Nice crew, good boarding and a lot of space for legs
Pros: 1. Leg space is bigger then on other companies
2. Crew was really affable
3. Free wine
Cons: Meal was not too hearty.
Breakfast in Indian style was too spicy for me. May be I should request a special meal on check-in.
And one more thing, Helsinki airport is cold for me. I spent e hours in down vest. Be warned.
Best Flight I have Ever Taken
Pros: Kindness of the staff, quick check in, wonderful healthy food, my seat and overall experience.
Cons: Limited controls on the entertainment.
Pros: Leg room, friendly crew, good choices for entertainment, nice blankets!
Cons: The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding
Great Flight to Tampere
Pros: This is a great way to travel from Helsinki to Tampere and avoid the railway and train changing.
Cons: The plane is not comfortable, but the flight is very short. It balances out.
Finnair operated by AirItaly
Pros: Helsinki is a convenient connection to fly to the U.S. One of Finnair planes was damaged earlier in Chicago and they used AirItaly to operate this flight. I was traveling with a recent wrist fracture and I was lucky I had an empty seat next to me that allowed me to move my arm a lot to avoid swelling.
Cons: Our boarding was an hour and a half delayed
Awesome
Pros: Hi enjoy the trip
Cons: No complaints
Awesome
Pros: I wish I found somebody to take me around
Cons: No complains
Awesome
Pros: Very enjoyable
Cons: I have no complaints
Awesome
Pros: I enjoy my flight
Cons: Again no complains
Pros: Well oiled service machine.
Cons: None.
First fly with finnair.
Pros: I will recommend to my friends and families.
Nice experience with finnair
Pros: Flight attendants are polite
Cons: The food wasn’t good and it would be great if they had pasta or some vegetarian option.
Cons: The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight
Pros: it was on time
Cons: it was a poor food choice again.
Finnair: a nice surprise
Pros: The flight was not crowded and that was a nice surprise for a transatlantic flight. Each passenger was offered a personal bottle of water upon boarding, cabin crew was very nice and professional. The flight was on time and we arrived at the airport of destination even ahead of time!
Cons: There was no soap in the toilet...
Cons: Good airline teamed up with crappy American brings them down. Don't waste money!!
Simple, pleasant
Pros: Simple morning flight. Not at all full. Left on time, arrived early. Plane was new. Crew was happy. What more does one need?
They were beta testing a new WiFi service. Free, but not yet ready for prime time.
Pros: The crew is excellent. Very friendly, professional, and helpful. Both on board and at the desk inside the airport. They listen to your needs and respond the best they can. Seats are comfortable enough for Economy. Good selection of movies to watch. The flight was on time and arrived even a little earlier than expected.
Cons: The food was filling, but not particularly tasty. For those seated toward the back, there was no choice. Although maybe there was no choice to begin with. Normally, on international flights, for the first (bigger) meal at least, you are given two choices, such as meat or vegetarian, beef or chicken. The food itself wasn't great. The salad was below average on both flight, from and to Chicago. So was the desert. Drinks are offered once with each meal in very small glasses. Although there is a bottle of water from the start.
Pros: I liked everything !
Cons: Unwashed pillow and blankets, stains on the pillow
American Airlines - overbooked and very late departure
Cons: Had to wait for substitute crew, and they had a bad attitude. Crew could be heard complaining as they sat in rear.
My opinion
Pros: Smooth flying
Cons: Choice of movies
Food and Entertainment
Pros: Environmentally mindful with some packaging
Cons: There were no menu options for vegetarians on either meal. Several screens were not working, despite multiple reboot attempts.
Pros: clean planes, timely service, nice flight attendants
Cons: no power outlets
narrow selection of juices/water on the plane
Pros: The crew were helpful, pleasant and professional
Cons: There wasn't anything we actively didn't like. It was a good flight.
Cons: Flight was delayed,missed connection,lost bag
Cons: Boarding was delayed.
Missed the connection flight.
Cons: Arrival to destination with 7 hours delay.
Pros: Good selection of movies. Cool flight data display.
Cons: Seems colder than other flights I've had.
Pros: Lots of movie choices.
Cons: Boarding was in a very tight space and I couldn't hear the gate agent on the intercom well.
Cons: I purchased a ticket that included one checked bag but their system said I purchased a ticked which didn’t include any checked luggage and I had to pay $60 to check my bag. Very frustrating!
Pros: Terrible check in in NY. 3 customer service reps for premium, 1 for economy class. [Flew premium economy to Helsinki and business to Warsaw] arrived late to Helsinki. Had to wait 8 hours. Food on the plane to Helsinki looked like vomit
Never again. Afraid that on a way back the plane will be late again
Cons: Slow on boarding. I was swipe-checked twice, including the one by the airline.
Pros: I got an extra blanket.
Cons: We waited on the runaway for 3 hours without any service, not a sip of water. When I finally arrived in Helsinki, I missed my connection to Riga and was rescheduled for a flight 6 hours later even though there were two flights leaving before then.
Also I requested vegetarian meal online, but was not served vegetarian. They did not have any extras.
So So
Pros: Crew was professional and courteous. Flight a little bumpy because of turbulence but otherwise fine.
Cons: Boarding in Finland with not too many comfortable seats in waiting area. I'm used to boarding by group numbers but no such thing in Vantaa airport???
Food not good. Legroom seems tighter than a few years ago.
Movie selection not great.
Pros: Flight was good with no turbulence. Crew was professional and courteous.
Cons: Problems with monitor, went down a couple of times. Would like a better movie selection.
Food used to be better. Even the dessert was not what I used to get before.
Felt like the legroom got tighter too.
Pros: We arrived early and check in went smooth
Cons: N/a
First time Finnair- never again
Cons: Never made it to Chicago on original flight due to delays.
Pros: Nice crew.
Cons: Check in was extremely slow and we almost missed our flight. No explanation given and didn’t make sense because there wasn’t a long line. Then one piece of luggage did not make it onto our flight.
Pros: Everything! I never knew that Finnair was such a great airline.
Cons: Honestly, nothing could have been better.
Pros: Everything! I never knew Finnair was such a great airline.
Cons: Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better.
Pros: The crew was great!
great flight
Pros: everything
safe flight
Pros: everything was good
Cons: Needed a bit more food :)
Direct to Helsinki
Pros: Overall pretty good. Newer plane, business class is well configured.
Cons: Food was good, not great. Seats when flat are quite hard.
Pros: The crew was helpful and polite, food was good
Cons: Would have preferred to watch one comedy movie. The crazy rich Asians was on a lighter side of a movie but I had seen that one already.
Cons: 2 hr delay
Best Flight I have Ever Taken
Pros: Kindness of the staff, quick check in, wonderful healthy food, my seat and overall experience.
Cons: Limited controls on the entertainment.
Awesome
Pros: Hi enjoy the trip
Cons: No complaints
Awesome
Pros: I wish I found somebody to take me around
Cons: No complains
Awesome
Pros: Very enjoyable
Cons: I have no complaints
Awesome
Pros: I enjoy my flight
Cons: Again no complains
Pros: Well oiled service machine.
Cons: None.
Simple, pleasant
Pros: Simple morning flight. Not at all full. Left on time, arrived early. Plane was new. Crew was happy. What more does one need?
They were beta testing a new WiFi service. Free, but not yet ready for prime time.
Pros: The crew is excellent. Very friendly, professional, and helpful. Both on board and at the desk inside the airport. They listen to your needs and respond the best they can. Seats are comfortable enough for Economy. Good selection of movies to watch. The flight was on time and arrived even a little earlier than expected.
Cons: The food was filling, but not particularly tasty. For those seated toward the back, there was no choice. Although maybe there was no choice to begin with. Normally, on international flights, for the first (bigger) meal at least, you are given two choices, such as meat or vegetarian, beef or chicken. The food itself wasn't great. The salad was below average on both flight, from and to Chicago. So was the desert. Drinks are offered once with each meal in very small glasses. Although there is a bottle of water from the start.
Pros: I liked everything !
Cons: Unwashed pillow and blankets, stains on the pillow
Pros: The crew were helpful, pleasant and professional
Cons: There wasn't anything we actively didn't like. It was a good flight.
Pros: Good selection of movies. Cool flight data display.
Cons: Seems colder than other flights I've had.
Pros: Lots of movie choices.
Cons: Boarding was in a very tight space and I couldn't hear the gate agent on the intercom well.
Pros: We arrived early and check in went smooth
Cons: N/a
Cons: Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00.
Pros: The staff was great, helpful and polite. Seating was fantastic, exit row with our children together in front of us.
Cons: We already had printed out tickets but it took over an hour and twenty minutes to check out bag. Additionally the flights departure was delayed by 25 minutes.
Nice crew, good boarding and a lot of space for legs
Pros: 1. Leg space is bigger then on other companies
2. Crew was really affable
3. Free wine
Cons: Meal was not too hearty.
Breakfast in Indian style was too spicy for me. May be I should request a special meal on check-in.
And one more thing, Helsinki airport is cold for me. I spent e hours in down vest. Be warned.
Pros: Leg room, friendly crew, good choices for entertainment, nice blankets!
Cons: The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding
Great Flight to Tampere
Pros: This is a great way to travel from Helsinki to Tampere and avoid the railway and train changing.
Cons: The plane is not comfortable, but the flight is very short. It balances out.
Finnair operated by AirItaly
Pros: Helsinki is a convenient connection to fly to the U.S. One of Finnair planes was damaged earlier in Chicago and they used AirItaly to operate this flight. I was traveling with a recent wrist fracture and I was lucky I had an empty seat next to me that allowed me to move my arm a lot to avoid swelling.
Cons: Our boarding was an hour and a half delayed
First fly with finnair.
Pros: I will recommend to my friends and families.
Nice experience with finnair
Pros: Flight attendants are polite
Cons: The food wasn’t good and it would be great if they had pasta or some vegetarian option.
Cons: The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight
Finnair: a nice surprise
Pros: The flight was not crowded and that was a nice surprise for a transatlantic flight. Each passenger was offered a personal bottle of water upon boarding, cabin crew was very nice and professional. The flight was on time and we arrived at the airport of destination even ahead of time!
Cons: There was no soap in the toilet...
My opinion
Pros: Smooth flying
Cons: Choice of movies
Food and Entertainment
Pros: Environmentally mindful with some packaging
Cons: There were no menu options for vegetarians on either meal. Several screens were not working, despite multiple reboot attempts.
Pros: clean planes, timely service, nice flight attendants
Cons: no power outlets
narrow selection of juices/water on the plane
Cons: Flight was delayed,missed connection,lost bag
Cons: I purchased a ticket that included one checked bag but their system said I purchased a ticked which didn’t include any checked luggage and I had to pay $60 to check my bag. Very frustrating!
So So
Pros: Crew was professional and courteous. Flight a little bumpy because of turbulence but otherwise fine.
Cons: Boarding in Finland with not too many comfortable seats in waiting area. I'm used to boarding by group numbers but no such thing in Vantaa airport???
Food not good. Legroom seems tighter than a few years ago.
Movie selection not great.
Pros: Flight was good with no turbulence. Crew was professional and courteous.
Cons: Problems with monitor, went down a couple of times. Would like a better movie selection.
Food used to be better. Even the dessert was not what I used to get before.
Felt like the legroom got tighter too.
Pros: Nice crew.
Cons: Check in was extremely slow and we almost missed our flight. No explanation given and didn’t make sense because there wasn’t a long line. Then one piece of luggage did not make it onto our flight.
Cons: Very bad food my options were pork and vegetarian. Chicken finished.
Cons: Boarding began 25 min after the indicated time. Huge crowd of people (big Airbus 330) was standing in the corridor in some kind of disorganized manner. Priority entrance was open, but then another 20-25 min in the closed waiting area, some kind of hoarder. Only then the mixture of all passengers was let through the sleeve to the plane. Why bother about Priority? Plane arrive in NYC 35 min late. Many transit passengers worried about their connecting flights.
Pros: blueberry juice, service and friendliness
Cons: no choice of food, little space between the seats, touchscreen and headphones didn't work, for over 8 hours flight this was significant set back
Paid for business got forward economy seats
Pros: There was room available.
Cons: This was not business class!
Pros: Clean less of the plane
Cons: Entertainment system did not work at all
Terrible
Pros: Nothing
Cons: Very long delay, got bumped for a flight the next day. Horrible experience
Cons: I was not allowed to board the flight and made to wait for 4 hours at the Paris airport. This is extremely disheartening and frustrating to say the least. I would want to rescedhule my upcoming flight to avoid such inconvenience.
Delayed Flights
Pros: Finnair cabin/seats, clean, quiet and comfortable airport in Helsinki
Cons: Not only the first flight got delayed for over 2 hours.
I had to re-book the second - connecting - flight because of that.
Now it made my layover instead of 1 h 45 m - 5 hours!
Then the second flight got delayed!! So instead of 5 hours layover it was over 7 hours!!!
Very inconvenient and upsetting experience.
The only reason I booked these particular flights is because they were advertized as "the shortest trip" time on your website...
ON TIME DEPARTURE!
Pros: Was on time! Not croweded!
Cons: My headphones didn’t work
Pros: it was on time
Cons: it was a poor food choice again.
Cons: Good airline teamed up with crappy American brings them down. Don't waste money!!
American Airlines - overbooked and very late departure
Cons: Had to wait for substitute crew, and they had a bad attitude. Crew could be heard complaining as they sat in rear.
Cons: Boarding was delayed.
Missed the connection flight.
Cons: Arrival to destination with 7 hours delay.
Pros: Terrible check in in NY. 3 customer service reps for premium, 1 for economy class. [Flew premium economy to Helsinki and business to Warsaw] arrived late to Helsinki. Had to wait 8 hours. Food on the plane to Helsinki looked like vomit
Never again. Afraid that on a way back the plane will be late again
Cons: Slow on boarding. I was swipe-checked twice, including the one by the airline.
Pros: I got an extra blanket.
Cons: We waited on the runaway for 3 hours without any service, not a sip of water. When I finally arrived in Helsinki, I missed my connection to Riga and was rescheduled for a flight 6 hours later even though there were two flights leaving before then.
Also I requested vegetarian meal online, but was not served vegetarian. They did not have any extras.
First time Finnair- never again
Cons: Never made it to Chicago on original flight due to delays.