CLT - LHR

$242 Find Cheap Flights from Charlotte to London Heathrow Airport

This is the cheapest one-way flight price found by a KAYAK user in the last 72 hours by searching for a flight from Charlotte to Heathrow departing on 8/13. Fares are subject to change and may not be available on all flights or dates of travel. Click the price to replicate the search for this deal.
1 adult
1 adult, Economy

KAYAK searches hundreds of travel sites at once for deals on flights to London Heathrow Airport

 
These are the airlines KAYAK users have selected most often from within our search results in flight searches from Charlotte to London.
These are the airlines KAYAK users have selected most often from within our search results in flight searches from Charlotte to London.
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Flights Deals

Cheap Flights from Charlotte to Heathrow (CLT-LHR)

 
Here are some of the best deals found on KAYAK recently from the most popular airlines for round-trip flights from Charlotte to Heathrow that are departing in the next months. While these flights were available on KAYAK in the last 72 hours, prices and availability are subject to change and deals may expire.
Discover the best prices for you by selecting your travel dates on KAYAK.

Recent round-trip flight deals from Charlotte to Heathrow

Mon, Oct 27 - Sun, Nov 9
 Logo
2:51 pm - 4:25 pmCLT-LHR
21h 34m2 stops
 Logo
6:40 am - 11:30 pmLHR-CLT
21h 50m2 stops
Mon, Oct 20 - Sun, Nov 2
 Logo
2:51 pm - 4:25 pmCLT-LHR
20h 34m2 stops
 Logo
5:40 am - 11:30 pmLHR-CLT
21h 50m2 stops
Wed, Aug 20 - Wed, Aug 27
British Airways Logo
8:15 pm - 9:05 amCLT-LHR
7h 50mnonstop
British Airways Logo
6:15 am - 3:05 pmLHR-CLT
13h 50m1 stop
$585British Airways
Find Deal
Wed, Aug 27 - Tue, Sep 9
British Airways Logo
11:40 pm - 12:30 pmCLT-LHR
7h 50mnonstop
British Airways Logo
6:20 am - 3:00 pmLHR-CLT
13h 40m1 stop
$601British Airways
Find Deal
Sun, Aug 17 - Thu, Sep 4
American Airlines Logo
11:40 pm - 12:30 pmCLT-LHR
7h 50mnonstop
American Airlines Logo
8:50 am - 3:00 pmLHR-CLT
11h 10m1 stop
$608American Airlines
Find Deal
Sun, Aug 17 - Thu, Sep 4
American Airlines Logo
3:29 pm - 7:50 amCLT-LHR
11h 21m1 stop
American Airlines Logo
8:50 am - 3:00 pmLHR-CLT
11h 10m1 stop
$612American Airlines
Find Deal
Wed, Aug 27 - Tue, Sep 9
Iberia Logo
12:32 pm - 6:20 amCLT-LHR
12h 48m1 stop
Iberia Logo
8:00 pm - 7:19 pmLHR-CLT
28h 19m2 stops
$644Iberia
Find Deal
Tue, Sep 16 - Tue, Sep 30
Scandinavian Airlines Logo
10:04 am - 9:35 amCLT-LHR
18h 31m2 stops
Scandinavian Airlines Logo
6:40 am - 10:00 pmLHR-CLT
20h 20m2 stops
$649Scandinavian Airlines
Find Deal
Sun, Aug 17 - Sat, Aug 23
Iberia Logo
6:45 pm - 7:40 amCLT-LHR
7h 55mnonstop
Iberia Logo
6:45 pm - 4:00 pmLHR-CLT
26h 15m1 stop
$680Iberia
Find Deal
Tue, Sep 9 - Tue, Sep 23
Scandinavian Airlines Logo
9:50 am - 9:35 amCLT-LHR
18h 45m2 stops
Scandinavian Airlines Logo
6:40 am - 10:00 pmLHR-CLT
20h 20m2 stops
$690Scandinavian Airlines
Find Deal
Expert advice

Expert advice for your flight from Charlotte to Heathrow

 
Snippets provided in this section are AI-generated based on a summarization of KAYAK-commissioned articles. The articles are presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the articles are original to the author and reflect their authentic experience, which may vary significantly from the experience of others.
KAYAK teamed up with top travel experts to share the best tips for your journey.
Airlines
British Airways

BA Premium Economy offers extra legroom and priority boarding, enhancing long-haul comfort.


BA’s professional cabin crew ensures attentive service across all classes.

Iberia

Iberia’s Business class offers all-aisle access and comfortable seating on long-haul flights.


Iberia Premium Economy features 37” seat pitch and 18.5” width, ideal for long-haul comfort.

Read more about Iberiaby Marisa Garcia
American Airlines

American Airlines offers high-speed Wi-Fi for purchase on most flights, ideal for staying connected.


AA Premium Economy includes complimentary meals and upgraded seats, perfect for long flights.

Airports
CLT

For a smoother security experience, try lines at terminals A and E, often shorter than B and C.

Read more about CLTby Ramsey Qubein
LHR

The Elizabeth Line offers a cost-effective way to reach central London from Heathrow, taking about twice as long as the Express.

Read more about LHRby Duncan Madden
Our travel experts
Duncan Madden

Duncan Madden

Expert on British Airways and LHR

Duncan Madden

Duncan Madden

Duncan is a freelance travel writer, copywriter and book author in constant search of travel stories and the perpetual sensation of being on holiday. He’s never happier than when on a dusty trail in search of empty waves or ducking under the piste tape in search of snowbound solitude. British born, living in Germany, but happiest heading for the horizon. His first book, Found in Translation, explores the etymologies and stories of country names around the world and is out now.

Read more
Marisa Garcia

Marisa Garcia

Expert on Iberia

Marisa Garcia

Marisa Garcia

Marisa knows planes inside and out, spending 16 years working on aircraft in hangars at airports around the world. She is an aviation industry expert, specialized in airline interiors and regulations. Ten years ago, she pivoted to journalism. She shares her insights in leading aviation, travel, and business publications and on her site FlightChic.

Read more
Harriet Baskas

Harriet Baskas

Expert on American Airlines

Harriet Baskas

Harriet Baskas

Harriet is an award-winning journalist who is happiest in an airport or an unusual museum. Her stories about airports, air travel, and the business of travel have appeared on NBC News, CNBC, USA TODAY, The Points Guy and other outlets. She is the creator of the StuckatTheAirport.com blog and the author of nine books. When not out on the road or exploring the latest airport amenities, she’s home in Seattle getting ready for the next adventure.

Read more
Ramsey Qubein

Ramsey Qubein

Expert on CLT

Ramsey Qubein

Ramsey Qubein

An avid traveler and aviation expert who has visited 173 countries, all 50 states and seven continents, Ramsey Qubein flies nearly 400,000 miles a year. As a North Carolina-based freelance journalist for publications including Conde Nast Traveler, Forbes, USA Today and Bloomberg among others, he explores the latest trends in aviation, hospitality, cruises and business.

Read more
Useful Info

KAYAK's insights & trends for Charlotte to Heathrow flights

Get data-powered insights and trends into flights from Charlotte to Heathrow to help you find the cheapest flights, the best time to fly and much more.

Find cheap flights to London Heathrow Airport
Find cheap flights to London Heathrow Airport

Planning a trip from Charlotte to Heathrow? KAYAK’s data-powered insights will help you find cheap flights. Learn the best time to fly, how early to book your ticket, and other tips to secure great prices.

What’s the cheapest day of the week to fly from Charlotte to London Heathrow Airport?

The average price of all round-trip flights from Charlotte to London Heathrow Airport clicked on KAYAK for each day over the last 12 months.

Your flight ticket price will generally be cheaper if you fly to London Heathrow Airport on a Tuesday and more expensive on a Saturday. On your return trip to Charlotte, you should consider flying back on a Thursday, and avoid Saturdays for better deals.

What is the cheapest month to fly from Charlotte to London Heathrow Airport?

To calculate monthly average prices, KAYAK takes all prices for each month over the last year for round-trip flights from Charlotte to London Heathrow Airport, removes the top 0.1% to account for outliers, and then takes the median of all values for each month.

The cheapest month for flights from Charlotte to London Heathrow Airport is October, where tickets cost $797 (return) on average. On the other hand, the most expensive months are December and June, where the average cost of round-trip tickets is $1,466 and $1,402 respectively.

Can I save money by flying with a layover from Charlotte to London Heathrow Airport?

The average round-trip price for all non-stop flights, flights with one layover, and flights with two layovers for the route found by users searching on KAYAK in the last 2 weeks.

Yes, flying with a layover may cost you more time, but you can also save money on the route, with a 1 stop layover the cheapest option at $2,289 on average.

How far in advance should I book a flight from Charlotte to London Heathrow Airport?

To calculate weekly average prices, KAYAK takes all prices for each week before departure over the last year for round-trip flights from Charlotte to London Heathrow Airport, removes the top 0.1% to account for outliers, and then takes the average of all the values for each week.

To get a below average price on the flight from Charlotte to London Heathrow Airport, you should book around 4 weeks before departure. For the absolute cheapest price, our data suggests you should book 14 weeks before departure.

Good to know

Low seasonFebruary
High seasonDecember
Cheapest flight$242
Best time to beat the crowds with an average 13% drop in price.
Most popular time to fly with an average 46% increase in price.
Flight from Charlotte to London Heathrow Airport

When to book flights from Charlotte to Heathrow

Are your dates flexible? Find out the best times to travel from Charlotte to Heathrow based on our flight data from the last year. Discover the cheapest month and even day to fly.
Estimated round-trip price
KAYAK looks at all historical flight data for each date to provide a predicted price for one-way trips or round-trips with a duration up to 40 days. While we try to provide actual minimum prices for each date, some prices are predictions and actual prices may differ.

FAQs for booking Charlotte to London Heathrow Airport flights

  • Does Charlotte Douglas International Airport art exhibitions feature local artists or artwork that reflects the local culture?

    Charlotte Douglas International Airport (CLT) features art exhibitions throughout the airport. The airport has a dedicated program called "Art at CLT" that showcases various artworks by local, regional, and national artists. These artworks can be found in different locations within the terminals, including the concourses, ticketing areas, and baggage claim. The art installations at CLT aim to enhance the passenger experience and promote cultural appreciation.

  • Are there any specific procedures on flights from Charlotte to London Heathrow Airport for passengers with medical conditions or special needs?

    All Airlines from Charlotte to London Heathrow Airport have specific procedures in place to accommodate passengers with medical conditions or special needs. Air France has specific procedures to assist passengers with medical conditions or special needs. Passengers are required to inform the airline about their needs during the booking process or at least 48 hours before the flight. Air France provides various services and assistance, including medical forms, special meals, and wheelchair assistance.

  • What support or assistance is available for families traveling with children on flights from Charlotte to London Heathrow Airport?

    Most Airlines operating between Charlotte and London Heathrow Airport provide various support and assistance for families traveling with children on flights. Spirit Airlines offers various support and assistance for families traveling with children. They provide priority boarding for families with young children, allow strollers and car seats to be checked for free, and offer options for purchasing extra legroom seats for more comfort. They do not provide in-flight entertainment or meals specifically for children.

  • What happens if my carry-on bag exceeds the size or weight limit on flights from Charlotte to London Heathrow Airport?

    If your carry-on bag exceeds the size or weight limit on flights from Charlotte to London Heathrow Airport, you may be required to check it in as checked baggage. SAS has specific policies regarding carry-on baggage limits, and if your bag exceeds those limits, additional fees may apply, and the bag will be checked in for storage in the aircraft's cargo hold. The airline's carry-on weight limit is approximately 17 lb.

  • What is the cheapest flight from Charlotte to London Heathrow Airport?

    In the last 3 days, the lowest price for a flight from Charlotte to London Heathrow Airport was $242 for a one-way ticket and $559 for a round-trip.

  • Do I need a passport to fly between Charlotte and London Heathrow Airport?

    Yes, you’ll need a passport to travel to London Heathrow Airport from Charlotte.

  • Which airlines offer Wi-Fi service onboard planes from Charlotte to London Heathrow Airport?

    All the following airlines offer inflight Wi-Fi service on the Charlotte to London Heathrow Airport flight route: American Airlines, Iberia, British Airways, Finnair, KLM, Virgin Atlantic, Lufthansa, and United Airlines.

  • Which aircraft models fly most regularly from Charlotte to London Heathrow Airport?

    The Boeing 777-300ER is the aircraft model that flies most regularly on the Charlotte to London Heathrow Airport flight route.

  • Which airline alliances offer flights from Charlotte to London Heathrow Airport?

    oneworld is the only airline alliance operating flights between Charlotte and London Heathrow Airport.

  • On which days can I fly direct from Charlotte to London Heathrow Airport?

    There are nonstop flights from Charlotte to London Heathrow Airport on a daily basis.

  • Which is the best airline for flights from Charlotte to London, Delta or United Airlines?

    The two airlines most popular with KAYAK users for flights from Charlotte to London are Delta and United Airlines. With an average price for the route of $998 and an overall rating of 8.0, Delta is the most popular choice. United Airlines is also a great choice for the route, with an average price of $1,075 and an overall rating of 7.4.

  • How does KAYAK find such low prices on flights from Charlotte to London Heathrow Airport?

    KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Charlotte to London Heathrow Airport.

  • How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from Charlotte to London Heathrow Airport?

    KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to London Heathrow Airport from Charlotte is likely to change within 7 days, so travelers know whether to wait or book now.

  • What is the Hacker Fare option on flights from Charlotte to London Heathrow Airport?

    Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to London Heathrow Airport with an airline and back to Charlotte with another airline. Booking your flights between Charlotte and LHR can sometimes prove cheaper using this method.

  • What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from Charlotte to London Heathrow Airport?

    Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to London Heathrow Airport from Charlotte up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

KAYAK’s top tips for finding a cheap flight from Charlotte to London Heathrow Airport

  • Looking for a cheap flight? 25% of our users found flights on this route for $583 or less one-way and $840 or less round-trip.
  • If you want a smooth ride to the city center from London Heathrow Airport (LHR), you have several options. You can take the Heathrow Express train, the London Underground (Piccadilly Line), or a taxi. Each option offers different travel times and costs.
  • Spirit Airlines from Charlotte to London Heathrow Airport contribute to sustainability by implementing fuel efficiency measures, utilizing alternative fuels, adopting emission reduction technologies, investing in carbon offset programs, reducing waste, and promoting environmental awareness and conservation initiatives.
  • Virgin Atlantic offers additional services for flying with pets, including the ability to transport pets in the cabin subject to a maximum weight of 22 lb and a dedicated Pet Travel Scheme for the transportation of pets in the cargo hold.
  • British Airways offers seat upgrades on flights from Charlotte (CLT) to London Heathrow Airport (LHR) that may include upgrades to World Traveller Plus (premium economy), Club World (business class), and First Class.
  • JetBlue Airways offers Mint and Core seat classes on their flights from Charlotte to London Heathrow Airport. Mint offers spacious lie-flat seats, enhanced dining options, premium amenities, and personalized service. Core provides comfortable seating, complimentary snacks, and access to JetBlue's in-flight entertainment system.

Prefer to fly direct from Charlotte to London Heathrow Airport?

 
Direct data is based off flight results for the next 60 days. Find direct flights from all airlines flying direct from Charlotte Douglas to London Heathrow.
Find which airlines fly direct from Charlotte Douglas Airport to London Heathrow Airport, which days they fly and book direct flights.

Direct departures

Charlotte Douglas to London Heathrow

Monday

American Airlines, British Airways, Finnair, +2 more

American Airlines, British Airways, +3 more

Tuesday

American Airlines, British Airways, Finnair, +2 more

American Airlines, British Airways, +3 more

Wednesday

American Airlines, British Airways, Finnair, +2 more

American Airlines, British Airways, +3 more

Thursday

American Airlines, British Airways, Finnair, +2 more

American Airlines, British Airways, +3 more

Friday

American Airlines, British Airways, Finnair, +2 more

American Airlines, British Airways, +3 more

Saturday

American Airlines, British Airways, Finnair, +2 more

American Airlines, British Airways, +3 more

Sunday

American Airlines, British Airways, Finnair, +2 more

American Airlines, British Airways, +3 more

See more direct flights

Direct returns

London Heathrow to Charlotte Douglas

Monday

American Airlines, British Airways, Finnair, +2 more

American Airlines, British Airways, +3 more

Tuesday

American Airlines, British Airways, Finnair, +2 more

American Airlines, British Airways, +3 more

Wednesday

American Airlines, British Airways, Finnair, +2 more

American Airlines, British Airways, +3 more

Thursday

American Airlines, British Airways, Finnair, +2 more

American Airlines, British Airways, +3 more

Friday

American Airlines, British Airways, Finnair, +2 more

American Airlines, British Airways, +3 more

Saturday

American Airlines, British Airways, Finnair, +2 more

American Airlines, British Airways, +3 more

Sunday

American Airlines, British Airways, Finnair, +2 more

American Airlines, British Airways, +3 more

See more direct flights

Reviews of the top 5 airlines serving from Charlotte to Heathrow

 
See real verified KAYAK customer reviews for airlines flying from Charlotte to London. Airline scores are aggregated from all reviews left by passengers on KAYAK after flying with an airline. KAYAK doesn’t show reviews that are older than 5 years. Learn how KAYAK collects reviews.
Need help choosing which airline to fly with from Charlotte to Heathrow? KAYAK airline reviews give an overall score for each airline based on loads of factors, including comfort, boarding, in-flight entertainment and more, to make your decision easier. See airline scores according to verified KAYAK customer reviews.
7.6
FinnairOverall score based on 1306 reviews
7.4Comfort
6.7Food
8.1Crew
6.9Entertainment
7.6Boarding
Airline reviews

This was an absolutely exceptional flight. The flight attendants were extremely attentive and very friendly. They seemed to go out of their way to make us comfortable and to make sure that we had everything we needed., We were in business and were very happy with the size and the details for our pods. We would definitely recommend Finnair and will definitely be flying with them again.

10.0 ExcellentAlan, Jul 2025HEL - SEA
Read more Finnair reviews

This was an absolutely exceptional flight. The flight attendants were extremely attentive and very friendly. They seemed to go out of their way to make us comfortable and to make sure that we had everything we needed., We were in business and were very happy with the size and the details for our pods. We would definitely recommend Finnair and will definitely be flying with them again.

We had an excellent trip with Finnair. This was our first time and we’re very pleased. The only issue was with the boarding - it was a little bit confusing and needs a little bit of streamlining.

Crew very lovely. Arrived an hour late due to bad weather. We were given new tickets to an other flight but it could have been organised better, so we did not have to run through the whole airport to.

Flight delayed over an hour. They said they would hold our connection but then did not.

Major problems checking in at Alaska counter. They could not find our booking code because it came from Finnair.

Do not use KAYAK or Finair for future travel. Unless you purchase the tickets directly from the airline, you were going to have a difficult time checking in. Kayak canceled my flights twice and ended up causing great difficulty in me getting back from Europe because they double sold my tickets between American Airlines and Finair. The event caused significant delays and led to me having to rebook my flights.

The staff were all particularly great. The plane was clean and fresh. The bassinet worked great. It was all very nice.

Boarding uncomfortable. Stewardess said I would have to check my carry on as there was no room in the overhead bins. Another passenger helped me find a spot.

Any flight that lands safely is a good flight. However our leg from Helsinki was delayed 1 hour with no explanation. The delay would not allow us to make our connection to Cincinnati. I was informed by American Airlines that our Cincinnati flight was rescheduled for the following day. I immediately made a non refundable hotel reservation in Dallas. Upon exiting the plane at Dallas I was given a hotel voucher. Nice, but I can't get a refund on the hotel I booked. A little communication would have been helpful. Food on Finnair is below quality of Korean Air.

The cabin crew really looked like they wanted to be somewhere else. They weren't really interested in providing an attentive service to full fare paying passengers at all. However the Captiain's in flight announcements were relaxed and very entertaining.

Great experience. Typically do klm to Amsterdam but may start taking this flight in future - greatxexperience.

The food was wonderful! The blankets and pillows were a nice touch and the staff were very accommodating, making frequent rounds to offer food, drink, etc. We were also told in advance when to expect meals to arrive, which is thoughtful. I liked the early notification about the lack of headphones as well, although unfortunately I'm not sure we received on for the first leg of the trip, which would have been nice to prepare for. The seats are a bit tight, and the bright monitors on the wall were on during an overnight trip, making it difficult to sleep for those close to them. .

The check in not ok! Demanding that we check our carry ons on check in! When there was plenty of available space inside the plane! And the staff at check- in was rude and not helpful and I was traveling with my autistic son and his service dog! Boarding was easy since we were priority boarding! The crew was ok expect from one guy flight attendant that was actually great!

Crew was unresponsive to request for a soda. Food was horrible and I’d venture to guess many others thought so as well by the amount that they trashed. Made me sick to my stomach and ended up in bed the remainder of the day once we arrived. Screaming child for 3/4 of the almost 8 hour flight. Crew had no headphones whatsoever for free or purchase. Seating way too tight and we upgraded our seats. I do not see us ever flying this airline again.

Standard short hop flight. No food, no entertainment. Just get in, get something to drink, and try to be as comfortable as you can for an hour.

Travelling coach, comfort is all in one's perspective. Movie choices were great. Food was OK. Flight crew were pleasant. Tip: If they come through asking if you want tea or coffee, do not ask for water. They get miffed. So use the call button after they pass through.

Cancelled my flight. Only option had a layover in Italy. No compensation for the 4 extra hours of travel time. The travel agency, cheapflightfares, blamed Scandinavian airlines and said there was nothing they could do. Scandinavian airlines said since it was booked through a travel agency there was nothing they could do. The entire thing was incredibly frustrating. Never booking through kayak or with Scandinavian again.

They cancelled our flight home less than 24 hours before it was supposed to leave. It partially ruined our last day because I was on the phone trying to get 5 people home and the stress that it causes. We still arrived at the airport with no definite flight plans. The actual flight was good but my kids really misses the kids meals I had ordered for them which obviously didn’t make it to the new flight.

The seats were really cramped. The high backs on the chairs made you feel claustrophobic.

Maybe more diverse entertainment. Although the inflight cameras were amazing 10/10

Boarding was very efficient. Everyone got on board and we got on our way very quickly. It was frustrating that the entertainment app was not functioning properly. I was not able to activate some of the movies offered. The crew on this flight appears to be pretty grumpy. They had no smile on their faces. I felt like they were doing us a favor for being there.

Delayed because of weather in Nashville. I think God or some higher power generally has cursed me when it comes to flying out of Charlotte on American. I'm delayed pretty much everytime. We need Team Cobra Kai types to come in and "sweep the leg(s)" of the Charlotte ops people on principle. Don't let the sweet southern rocking chairs fool you, Charlotte is a sinkhole

Flight was full, and would have preferred an aisle seat, but due to getting a late ticket ,the seat I had was adequate. The flight crew were very help full and hard working. Food and drink were excellent for the 11hr flight. Overall I was pleased with flight, and would recommend British Airways again.

Long 5 hour and 45 min flight and only one drink service and cookie snack

More choices on menu. Seemed only thing offered was Scottish, and while that’s good for the Scot’s it doesn’t help the Americans who don’t like that food. And I really hate it when, during sleep time the attendants have a very loud conversation right over you. Lastly, I paid 5000 dollars for business class, and having to pay more to choose my seat early is really an insult. Seems greedy

More choices on menu. Seemed only thing offered was Scottish, and while that’s good for the Scot’s it doesn’t help the Americans who don’t like that food. And I really hate it when, during sleep time the attendants have a very loud conversation right over you

The chicken adobo was a little too spicy but good otherwise. My personal opinion. Movie selection could be improved, too many horror movies. Could add a few more chick flicks! The flight was bumpy at times. We arrived a little early too! Flight attendants friendly.

Again flight was awesome except British Airways lost both gate checked luggage’s. Still missing

really bad they refused to check in luggages that I had purchased, even showing them the transaction receipt from british airways app the staff in miami was MEDIOCRE

Crew was great and responsive. Entertainment quit working with about 4 hours remaining on the flight. My seat cushion was broken.

ground crew and check-in was pathetic - insisted on charging me for luggage even though the ticket said it was already included. They also accidentally sent my luggage through without a luggage tag and had to retrieve it. Generally, it was like a bad movie.

Moved the flight an hour later, were not reliable about confirmation, website didn't work, no gate information, boarding was a mad house. Flight itself was fine and short. Organization needs work.

The app on phone and the online check in is not good, it would not give me the option of Spain or Madrid City in the drop down menu and I couldn't move forward with online check in.

Flight was delayed 3 hours and 15 minutes. The delay caused me to miss my tour group due to arriving late.

As always a terrible experience. AA stole a day from my vacation days planned to be spent with my Family. Response: delays related to weather issues.

It was a wonderful experience with great food, great staff, and no difficulties boarding!

Paid for my seat 4 months ago. Did not pay the extra for specific seat assignment ( never have and never was a problem). Could not electronically check in (found out it was due to overbooking and that unassigned seats get bumped first - never happened to me before). Luckily, did make the flight. Very stressful - would have been extremely disruptive for my travel plans. UK Visa - never notified by Kayak or BA that a visa was required. Had to spend 15 minutes to download and complete app at the flight counter and pay $25, and was told they would let me know in 3 days if I would get it (flight landing in 10 hours from when I completed app). Luckily, visa was approved before landing. Unnecessary stress created here. Food - main meal, curry chicken barely palatable with unrecognizable vegetable. Desert cup, cheesecake, also barely palatable. Salad cup was good. Small water offered only 3 times (before main meal, at main meal, at morning snack) - not nearly enough for long flight.

From boarding, to attention in flight, I couldn’t fault it.

Not having to check carry on bags when plane wasn’t full. (The told us it was)

I was in business class for the 8 hour flight where: 1. The WiFi did not work 2. The entertainment system did not work 3. We were told there were no hot drinks for the entire flight

Flight was good but seat in 12D was not comfortable, better on the Airbus 321 from Tampa to Charlotte. No breakfast was served before landing in zLonfon only a coffee and orange juice.

I was transferred to an American Airlines flight. The boarding was late and unorganized. The seating was extremely tight and uncomfortable. Will not use AA again.

The entertainment selection was ok, but overall not bad! The crew was great.

Good crew and boarding process. Horrible food and one of the most uncomfortable aircraft seats I have ever sat in. The cabin temperature was warm which made it hard for my family to sleep.

The check-in of my luggage was terrible. When purchased my tickets, one luggage and one carry-on was part of the fight. My flight was switched from British to American Airline. During check-in of luggage at the airport, I was denied and had to pay extra $75. How do I get reimbursed for this extra luggage payment?

More Indian vegetarian food options would have been better Availability of seat selection free of charge 72 hours before departure would be great

This was the second time on BA, food terrible, bathrooms gross,( granted, that was mostly due to the disgusting children urinating all over it)boarding was late and disorganized. No gate issued until last minute st Heathrow, bad system, caused undue stress. Seats were painful, that's what you get for traveling like a poor in economy, right BA? Should have been able to afford business or first class if you want to actually be able to walk upright without back pain after a trip.

The flight was delayed twice and because of that, we missed our connecting flight. British Airways then attempted to put us on the last flight to Milan from London which would have kept us in the airport for 12 hours. We had to speak to several levels of bureaucracy until BA management let us fly on a flight that only kept us in the airport for two hours. If there was an earlier flight, why weren’t we put on that flight from the start? Unacceptable behavior from what was once my favorite carrier.

The payment system was not working so was unable to connect wifi the entire flight

everything to do with KAYAK was terrible. Your customer facing departments are utterly useless, timewasting and unhelpful.

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