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Flight was delayed about 50 minutes and completely full. they did the usual demand for people to check carry-ons. they called all groups to board very fast only to stand in the gangway after having boarding passes scanned. Why don't airlines board from the back to front - since they now have assigned seats? our stewardess got drink orders confused, so she just called out "cranberry". etc.,.. I wish they wouldn't serve pretzels snacks with a powdered coating, as it sticks to your hands and they don't have wet wipes. don't want to lick my fingers after hanging out in the terminal for over an hour.

Flight boarded 2.5 hours late (my second southwest flight of the day with late departure), the gate agent was grumpy and unhelpful. Said she was "tired so we aren't going to follow normal boarding order". No complaints about the actual flight crew.

Comfortable. Easy. No problems. Just wish they had gf options for snacks.

I have not flown Southwest in awhile and had a very pleasant experience. From ticketing to boarding to the flight. The flight left on time and landed ahead of schedule. It won't be so long next time!!

It was cancelled at the last minute. Left us scrambling. Totally unacceptable

Seats are tight. You pay extra to get to board early so you can sit with your companion. If not, you possibly will end up sitting in a middle seat if you are boarding group C.

Lost cabin pressure and had go back to the originating airport. We were left sitting on the plane for more than 30 minutes with no directions from Southwest on what was going on, other than the app telling us there would be a flight at 12:30 AM. I finally got off and went directly to a SW desk and rebooked for the next day. I understand that malfunctions happen, but SW was totally unprepared to manage the situation and did not serve the passengers. To make matters worse, they took one hour to find my checked bag.

Crew and drinks were great. They lost my bag and were not helpful. Instead they simply told me “maybe you should’ve came earlier”.

Appreciate that when flight was delayed, our next connection waited for us.

Flight was on time and I was glad this direct route existed.

My bag was open when I got to Portland and all my clothes were wet and my parking pass was wet

Leslie the gate agent was incredibly helpful with helping me get on an earlier flight! I saved several hours of airport time thanks to her, and she made the process easy and quick.

the flight got cancelled - few hours before the departure time - no time to change

No entertainment on flight, no food service, could not connect to WiFi

Enjoyed it very much. Especially liked the free WiFi that Delta offers.

On time flight. Seat comfort could be better in the Comfort section.

Perfect flight both ways. On time, courteous staff, plane comfortable and cool. Best domestic flights I’ve had in awhile.

The important things including boarding and the flight being on time and safe were excellent. The disappointment comes from the comfort and amenities. Was misled by the "availability" of inflight internet- there is an extra cost. The tray table was broken, the bathroom door stuck and flight attendants were competent but not very friendly.

Flight was delayed, missed connectingnflight to DC. Put me on flight to Baltimore, had to rent a car for $200. Plane was old, wall peeling around window. Flight was packed, every seat full on small plane. I spent 14 hrs on Friday in airports and missed my planned weekend event.

Temperature in the plane was quite warm for the entire flight - actually just outright hot making for an unoleay4 hours. Crew either couldn’t or wouldn’t do anything about it. No acknowledgement or apology. All passengers were commenting on how hot it was.

I didn't like anything about this flight. The only reason anyone drinks Jack is because you ran out of Woodford. You should know to stock more Woodford. When you wait of first class hand and foot from the minute they get on the plane 5 feet from me but then start service from the rear of the plane so main cabin plus gets the scraps, that's how you get people to stop flying your airline.

We were delayed a long time. We waited for “catering”. We didn’t get any food or accommodation for our wait. It made us land well after dinner time at our destination.

We left nearly 40 minutes late, which is a long time when you're just seated and waiting. Otherwise, it went well.

We waited over 30 minutes for a gate in Chicago and more than 15 minutes for the doors to open. Cookies were missing from the menu.

Delayed and WIFI was not working for most of flight.

We were delayed in CLT for 4 hours for mechanical issues resulting in us not leaving till 1:30AM and landing at 2:30 AM, so getting home at 4AM. The crew at the desk had no answers and provided very little information. I received a food voucher via email/app however there were no food places open. Even the walk up and scan your own places did not accept the QR code. I know mechanical issues occur but better communication would have made an unfortunate situation less frustrating.

There was no service on the flight even though there was no turbulence or any other issues on the flight. Nobody greeted at the entry or leaving the airplane, staff crew looked annoyed and not helpful at all.

You guys broke my bag so not good, and that was the cherry on top after a 4 hour delay, change of gates, etc.

I have to sit in the middle for more than five hours because the first flight was delayed. Terrible experience. No more American Airlines.

Absolutely infuriating. I was flying standby to get home earlier after flying 4 times with American in 6 days. I was #2 on the list with seats near the front and middle, in addition to the 4 first class upgrade seats that came back into the pool. I am a Platinum member, have their card, and they put me in the 2nd to last row in the middle. No loyalty whatsoever and they lost a fan for life. There is reason people have negative comments about American and I am done supporting them.

Our flight was delayed 2 hours and when they changed the the time to 1 hour I wasn't alerted and when I checked the gate the plane was still there but they already shut the doors so I had to buy another flight.

Flight was scheduled at 9:40pm. Got delayed to 10 am, the next day. crazy

No way to get boarding pass on my phone. In order to print the bag ticket a boarding pass is needed. Asked the agent to print me one, they said they typically do not due this as its so much work. I showed the email confirmation and I asked how i could do it my self the agent replied he did not know as there was no link. The flight was delayed due to an attendant forgetting to come to work. On the flight no drinks were offered only for purchase meals.

The seats were dirty with crumbs and trash , looked it had not been cleaned up from a previous flight

The last time I flew Frontier was in the 1960s when it was a “real” airline. We flew this time because of the price & schedule. As the saying goes, you get what you pay for.

I’ve never flown frontier without a flight getting canceled. I understand that things go wrong with planes, but all other airlines handle cancellations so well. Frontier becomes a dumpster fire if a problem appears for them.

Horrible communication about delay of flight and what options were available

Flight was canceled with little warning. Flight was rebooked through Ontario, California and connecting flight was delayed by over three hours. Frontier is living up to their Greyhound of the skies reputation for sure.

Left Denver late, then sat on tarmac 30 min after arrival

It’s a cheap airline and I wish if they had better seats.