Daily cleaning, installation of cabin HEPA filters on flights from Chattanooga to North Dakota
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to North Dakota.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to North Dakota is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to North Dakota with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to North Dakota up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "It was the most mediocre flight I've taken in a long time. And I still had to pay $100 for an exit row instead of a regular seat. Really? $100 for no recline, no underseat storage, and nothing more than cliff bars and goldfish crackers? Delta.... You can do way better"
Pros: "Friendly crew"
Cons: "We were delayed by 2 hours because of storms in Atlanta. The crew was awesome with updates but it made for a long day."
Pros: "Due to COVID 19 we got a 737-800 on a route that usually boasts nothing better than a 717 so everything about this flight was superior to normal runs."
Cons: "I wish DL could find a way to better manage food and drinks during the COVID 19 restrictive era."
Pros: "Getting to know the crew who served me in delta one was great! Food service was done pretty quickly and good snacks available."
Cons: "I dont know WHY Delta changed my flight with ALIITALIA, but, DON'T DO IT DELTA. The check in process took an hour, not talking about the line, the ACTUAL checkin at the counter. I couldn't complete my web checkin at the AliItalia web site. Landed in JFK, still sucks as an airport, nobody helps, nobody explains anything, very poor signs and instructions, Global Entry kiosk are hard to spot. My connection ticket didn't have the TSA/PRECHECK legend, went to AliItalia counter, the lady at AliItalia barely said anything when I asked for help with that, her immediate answer was to disengage and sent me to another terminal "to talk to Delta". She didn't explain or didn't want to give an explanation until I started to act as an already 9hr30min flight frustrated customer in a very old, very poor plane with poor food service. Again, I bought an over $1,000 ticket with DELTA, NOT ALIITALIA, if Delta send people with their "partners" at least make sure that they are taken care of properly."
Pros: "The crew was great!"
Cons: "I didn't get to continue the series I started watching on an earlier flight, as this plane had more limited options. We also waited on the tarmac an long time before take-off, waiting for a part to be delivered to our plane so we could take it to Indianapolis with us."
Pros: "It was an intern final destination and the boarding crew answered all my questions and put me at ease."
Cons: "Everything was perfect."
Pros: "Friendly crew"
Pros: "The plane left on time and arrived early."
Cons: "Horrible boarding experience. We were not offered a choice of seats when we checked in and had to wait at the gat"
Pros: "The crew was professional and courteous, one of the best crews we had experienced onboard Delta."
Cons: "Cleaner bathroom"
Pros: "Amazing service and F&B offered was wonderful"
Pros: "The crew was nice, and they served plenty of drinks. They even give a free light meal on the JFK-LAX flight. Decent in-flight entertainment options and free WiFi for use with WhatsApp and iMessage only."
Cons: "There wasn't nearly enough legroom. The plane was an old 767; it would have been nice to have a power outlet too."
Cons: "Boarding was a little confusing with seats not being assigned ahead of time"
Cons: "I had a small window for my transfer and Delta gate agents, knowing I was on the way to the gate, closed the gate early now I'm stuck in Detroit for the night at low end economy hotel."
Pros: "Boarding was smooth"
Cons: "Awful flight attendant that was rude in not passing a snack to us and then not handing a bottle of water to me when snacks were being stroked to the passengers. When asking her why she didn't provide us a snack she said that this is a plane and when the captain says we have to land that she doesn't have to pass out snacks. The interesting thing is that all the other passengers around us receive snacks and bottled water except us. When we were leaving the plane after it landed my mom had to stay behind while I went to the front of the plane a good wheelchair assistance. The same stewardess said why did your son leave you and my mother had to correct her and say that he went to the front to get wheelchair assistance. The lady was very rude and didn't know proper manners."
Pros: "The flight was only half full so boarding was very quick."
Cons: "The seats were hard and there was no entertainment system."
Pros: "left on time and arrived early"
Cons: "no legroom even in first class."
Cons: "They cancelled my flight. I never flew home. I missed my little Sister's graduation. :o("
Pros: "The crew was very professional, hejpful and had good attitude towards the passengers. This made the flight easy and enjoyable."
Pros: "The flight for getting us therw"
Cons: "No food and no entertainment"
Pros: "No waits, front desk personnel were helpful about baggage accommodations. Clear communications."
Cons: "No issues."
Pros: "I like flight comfort in air"
Cons: "Crew member were rude and pilot feels like never fly plane before , he landed in high speed and our plane jumped back in air , two passengers almost had heart attack ! We’re taken out on medical bases"
Pros: "Everyone was very friendly and courteous the plane was very comfortable!"
Cons: "I know things happen but it didn’t make a pleasant travel experience sitting on the plane for almost 2 hours and the fear of missing my connection to NO"
Pros: "Courteous and professional staff"
Pros: "The chekc in person was very helpful."
Cons: "The plane was too hot and the pilot did not accommodate the passengers request. More than just me made the same request."
Cons: "No Gluten free option"
Pros: "Quick boarding"
Cons: "Had to sit directly next to the engine and it was very loud."
Pros: "Boarding was fine. And service was good."
Cons: "TV controls didn’t work. So I couldn’t watch anything for the 4+ hour flight."
Cons: "missed flight bc of delay with first flight. jad to wait 5 hours at lax"
Pros: "I like that Delta is efficient and the service is consistent. I pick Delta because I know what I’m going to get . I like that I can choose the entertainment I want and that everything is at my fingertips including flight info, food and beverage options, etc. it’s relatively comfortable but it’s not near the level of Virgin America or JetBlue."
Cons: "I’m not sure if it is due to LAX construction but it is chaotic at the airport. It is super confusing where you need to go, drop bags, etc. the weird part is Check in was in terminal 3 and gate at terminal 2. That is a long walk back and forth. There is probably a more efficient way of doing this. Besides that, they need to do a better job communicating that seats are changing and not Reggy before boarding. Though I can understand it can get crazy because people will panic but it’s not great heading up to enter in not knowing if you are sitting in window when you picked it for a reason. Otherwise, everything went smoothly."
Cons: "The prices of the available snacks."
Pros: "On time departure and arrival. The Airbus plane has enough legroom for tall persons."
Pros: "Entertainment options"
Cons: "Tight space"
Pros: "On time departure; staff friendly; no security delays other than TSA now requires taking tablets out of luggage. Almonds instead of peanuts is a welcome change."
Cons: "Leg room on the regional jets. If the airlines narrow the space between seats any more, I will not fit into the seats. I am not overweight, just tall (6’4”). Luckily, the person in the seat in front of me did not recline their seat."
Pros: "I'm very satisfied."
Cons: "No comemt"
Pros: "Being able to watch a movie on the plane"
Cons: "Not a fan of the distance between our arrival gate in ATL and connecting flight to BUF. Couldn't be helped, I suppose."
Cons: "Delayed flight, mechanical"
Pros: "The plan had Wi-Fi and free movies. Plugs for the phones"
Pros: "Nice power nap, quick flight!"
Pros: "Entertainment was great. Many options"
Cons: "When we arrived for check in we were told we did not have seats assigned, even though I had picked seats previously. At the gate we were told the flight was very full so we would not be able to sit together."
Cons: "Seats had no leg room."
Cons: "Delta costumer service was terrible. Cancelled my trip twice. They lied to us saying that they were going to give vouchers for hotel, that we were going to be automatically booked for next flight and that our bags would arrive with our flight. Waited 7hs to talk to an agent in the airport. 24h wait in Atlanta had to sleep in airport. They wanted me to wait three days in atlanta. They forced me to check a carry on because they didn't have room in the plane. They told me my bag would arrive with my flight. It never did. I still dont have by only bag. Unbelievable."
Cons: "All the people I encountered who worked for delta were rude. I understand having a bad day, but everyone on two flights and 3 airports? Ive never seen a group of people be so unhappy about having a job. Will not fly delta again."
Pros: "The crew and staff were efficient all along the way."
Cons: "I had a 2 hour stop in ATL with a final destination of Guadalajara. Since the hub system used by Delta required me to go north in order to go south, Delta decided to charge me $40 for my luggage. If I had flown directly to GDL there would have been no charge. But since I had to go through ATL, I added hours of travel and additional fees."
Cons: "I could not print my boarding pass, get it on email, get it at the airport. A waste of their time and mine. And makes no sense. It is some new policy of Delta. Not good"
Cons: "Probably the roughest, bumpiest landing over ever experienced. The brakes were grinding very loudly during taxi (I overheard several other passengers comment on this). The plane was very cramped and the air smelled. Thank God it was such a short flight."
Cons: "Every seat sold. No social distancing. Mask rule not enforced."
Pros: "Good overall."
Pros: "Roomy, comfy seats. Thanks for the snack and bottle water provided during covid"
Cons: "Nothing really"
Pros: "The crew was amazing. They kept us updated."
Cons: "Not wearing masked, but I understand the requirement to wear one."
Cons: "Had flight delay affecting my connecting flight."
Pros: "We eventually left."
Pros: "The crew was great. Flight attendant worked really hard to keep people moving and comfortable and safe. Pilots kept us informed."
Cons: "The plane is a bit older and they need to update their fleet. Boarding process needs to start sooner. Not sure what is ... Took forever for them to board."
Pros: "Crew was good"
Cons: "Less gate changes"
Pros: "More comfortable seats"
Cons: "When the delayed flight landed, the crew should help expedite those connecting to other flights. They should announce our connecting gates so that we don’t have to look it up."
Pros: "The entertainment center in the headrests"
Cons: "Switch planes and make that the one that flies between Phoenix and Orlando...the entertainment cent on the shirt flight with 3 kids was better suited for the long flight"
Cons: "The seats are so cramped - not just on this flight but on ALL flights. It’s especially hard on my husband who is larger than I am. Airline cre, food and entertainment made up for the space but US airlines should re-think this sardine approach to flying. Sorry to vent. Thank you."
Cons: "Thank you"
Pros: "The crew was amazing! And the seat was comfortable."
Cons: "The over weight passenegers need to keep their arms and elbows, within their seat space. And not been inconsiderate and turn a light on at night, while they are sleeping and the other person next to them, is not, because of it!!"
Pros: "not atg all"
Cons: "I paid for a preferred seat and the passenger seated next to me was so large that he could not buckle his seatbelt and totally squished me into the window. I called the stewarddess over and I was haphazardly moved to an aisle seat next to a smaller passenger. I was then bumped into repeatedly by"
Pros: "Many movies too choose from."
Cons: "Not enough space and food was horrible"
Cons: "I was apparently "flagged" by British Airways for extra security checks. As I understood it in London, I was randomly selected for this security check. This then apparently meant that I was to be flagged for all subsequent flights. This meant that in Chicago, after going through two other security checks that day (Zurich and London) and completing customs, I had to engage in a full Homeland security check. This involved removing protective covers from my laptop and phone that were hard to get off (not meant to be taken off regularly) and a full body search that I did not have to do in London. After many hours of traveling, this was very a frustrating experience."
Pros: "Everything worked out great."
Cons: "Once we landed, we waited on the tarmac for good 20 minutes because something (I didn't understand what) was blocking the gate."
Pros: "Nothing, this was a miserable flight."
Cons: "Gate at Philadelphia was tiny with not enough space for everyone on the plane, it was a 6 hour flight and no snacks beyond pretzels were available-not even for purchase. I'd just come off an 8 hour international flight where I was provided lunch, ice cream, a pot pie snack and frequent beverage service. Somehow as soon as you are flying domestic on a slightly shorter flight American Airlines thinks its okay to treat customers like garbage-nothing but some sad pretzels and 2 rounds of drink service was provided for a 6 hour flight. The seats were super uncomfortable with no head rest, no personal entertainment devices were provided, and there was no general entertainment for the whole plane-seriously I've never been so bored. I would have fallen asleep from boredom but the seat was too uncomfortable so I couldn't even do that. The plane landed in Seattle but sat without unloading passengers for 20 minutes because the gate crew wasn't ready. We didn't get our checked baggage for over an hour after landing. When asked, customer service reps said that the S gate was far from baggage claim-seriously I'm not sure how that is a reasonable excuse. Other airlines arrive into S gates and have timely baggage claim service. American Airlines has no standard for timely baggage claim service like other airlines (Alaska) so there were no repercussions for such late baggage service. We left the airport with our luggage over 90 minutes after the plane landed. The entire experience is just another example of American Airlines of why the terrorists won't even fly American Airlines. I was seriously disappointed to find out that the British Airways flights we booked were operated by American instead of BA crews. I seriously will never select this option (or fly American) again if I can help it."
Pros: "Relatively comfortable plane, great movies (I watched four!), good timing between meals/snacks."
Cons: "These planes are always SO cramped. We paid to be in the section with 9 seats across instead of 10 which was worth it but wish that they would just give everyone slightly more space - seems humane for such long flights! The group boarding on these huge planes always seems chaotic. Also it seems like it would honestly make more sense to start at the back and move forward. Would have less waiting for people in front of you to get settled. Wish the last snack had a piece of fruit or something with a bit more healthy aspect."
Pros: "Accodation ofvstaff at gate, boarding, seat."
Cons: "3 hours delay, NOT entertainment at all, this is ridiculous! The dinner was regular, but breakfast was terrible."
Cons: "Legroom was a bit cramped for a tall person"
Pros: "I appreciated the quality of our seats and amenities as well as the choices for TV."
Cons: "I was unable to enjoy any of this; however, because a 6 year old talked loudly to himself the entire overnight flight while kicking the back of my seat. The crew and his parents said nothing. My boyfriend and I then had to spend our first day in Paris sleeping."
Pros: "Love seat space in aisle 8f. I remember that is a perfect seat for persons 6'3" or better. I got a chance to nap for about 1 hour, not normal for me. Very comfortable."
Cons: "Everyone was really good"
Pros: "Pro: Those darn cookies are the bomb. Coffee was on point."
Cons: "Cons: The leg room was as bad as spirit. I was struggling for a while with my bag, and none of the flight attendants thought to help. Flight attendants ran into me a few times waking me up, and I wake up apologizing not them. Also, so darn painfully cold in the back of the cabin."
Cons: "i couldn't get my seat before the flight. Coouldn't even find out it was on American airline. So I couldn't get gluten free meal for any of the legs of my journey and I have celiac's disease. A real problem!!!!!"
Cons: "Late taking off. Almost missed my connection"
Pros: "I was very happy to see that AA considerably improved service on-board, if I compare it to an experience of several years ago. For future flights to Europe I will not hesitate to choose AA over disappointing BA."
Cons: "All was as expected flying in coach. AA offered an adequate service fo an international flight."
Cons: "It wasn't Cathy Pacific operation."
Pros: "Speedy boarding, friendly crew."
Cons: "Seats are definitely cramped."
Cons: "Our bag was never transferred to the continuing flight. Then it took a week to catch up with us. When we complained to American they just passed the buck to the final carrier, but I think the mistake was theirs."
Cons: "The service had much to be desired. The stewardess who was serving our section was curt and rude. Whenever I would ask for a napkin (that she had forgotten to give with my drink, I might add) or any other questions, she would come off as annoyed and as if I was testing her patience, which I did not appreciate as I had been having a horrible experience with American Airlines as it was. Also, why do you not serve milk with your coffee? The flight only served half and half, and I cannot have cream in my coffee at all. So unless you want to clean up my diarrhea in your toilets, I suggest you start giving options. It's not like milk is a scarce delicacy in the US. How is it that other airlines offer both milk and cream, but I get told by your staff, rudely, that half and half "is milk" and that it's all you have? Unbelievable. I hate to be a b*** but honestly this isn't the first time that I got treated like this on AA. I always seem to have a horrible experience with this airline."
Pros: "45 minutes early...brand new (refurbished) a320"
Cons: "it was cancelled "mechanical" sure heard that one before"
Cons: "Unable to sleep on the redeye from Seattle to Philly owing to a loud, constant alarm for the entire flight."
Pros: "Safe, efficient and pleasant flight. I would fly American again. I appreciate getting a soda and snack included."
Cons: "No movie. I got "spoiled" on flight from Seattle to Phoenix with a movie perk. Was looking forward to another on the 2nd leg of our trip. I thought maybe it was an "American" thing. ... but apparently just got lucky on first leg."
Pros: "Tons of entertainment options, friendly crew, flight was on time"
Cons: "My seat was not clean"
Pros: "Thanks Daniel for making my trip to San Diego comfortable!"
Cons: "Didn't get to upgrade to 1st Class, but oh well :)--"
Cons: "small plane so tight seating. Outdoor climbing of stairs to board om the tarmac."
Pros: "Person at the ticket desk was nice and helpful"
Cons: "Not enough people to help all of the travail let's"
Pros: "Ability to close the arrival time late departure caused by a "missing" pilot."
Cons: "Cattle car mentality"
Pros: "New plane"
Pros: "I was upgraded to the comfort economy after waiting 10 hours at DFW for my flight."
Cons: "After being in DFW airport for 10hrs all I wanted to do was watch a movie on board and sleep. Go figure, my TV didn't work. I called the attendant and she said she would reset them. The "resetting process" took a while. She attempted, and the other stewardess did as well. They said that the TV issue that *some* of the people were experiencing wasn't able to be fixed by them and only by the company that provides it's service. So there wasn't anything that could be done. I know that at least the two guys that were traveling next to me had issues with the tv monitors as well. It was just driving it home that I will never fly on American Airlines again. I don't ask for much these days while flying, it's not like it's a luxury anymore. But the saddest part is that customer satisfaction is completely out of the question. Just pay the extra money and fly another airline. -Deidre Fugate"
Cons: "Worst flight ever."
Pros: "The flight board on time, the crew was hospitable and seat was comfortable."
Pros: "Everything was great. I rated low on food and entertainment bc I didn't partake"
Pros: "Flight was smooth, boarding was smooth, made good time in the air despite slight delay"
Cons: "We sat on the plane at the gate and then on the tarmac for quite awhile after some delays, but the air conditioning wasn't working. It was incredibly hot, uncomfortable, and I felt sick due to the temperature in the cabin It's just unacceptable to have to sit there in that condition!"
Pros: "This was the roughest flight I have ever been on, it Was so awful I opted for greyhound going home also being made to check my carry on bag was not cool."
Cons: "The constant turbulence ,having to check carry on bag"
Cons: "They overcrowded the flight in the middle of a global pandemic which shows they only care about making money and they do NOT care about the health and safety of their passengers."
Pros: "Crew quiet and professional"
Cons: "Screaming child boarded"
Pros: "The crew was great. Not some of the gate agents."
Cons: "Re-routing us better not to miss the flight."
Cons: "The gate agents did nothing to combat the gate lice that lined up in the "boarding" lane long before their boarding group was called. I almost missed my boarding group (which would have resulted in my carry-on being gate-checked all the way home) because the line was 40-deep. Only after asking the first person in line did I realize that the people lined up for "Boarding Group 3" were actually all Boarding Group 4. My flight didn't have working AC, and my seat didn't recline. I was burning up the whole time, and forced to sit at an unnaturally upright angle for the entirety of the 3.5 hour flight. I've never had a good experience with United. I will not be flying with them again."
Pros: "Absolutely nothing."
Cons: "The airline should have reviewed who was delayed on their connection and wait at least 5-10 minutes to accommodate me for a delayed connection. We ended up at the gate for the final leg of my flight and the door closed 30 seconds prior. Very poor internal communications and lack of customer care."
Pros: "On time"
Cons: "Crew was not helpful, entertainment on screen was archaic and all but useless. Terrible leg room, no accommodation for carry on luggage and just generally in pleasant experience with united"
Pros: "Boarding fast"
Cons: "Bus took forever"
Cons: "No food.long flight if you come from a connecring flight. They serve pretzels which exclude people who don't est wheat. Serve an option of mixed nuts.breakfast was the ssme a cookie serve a rice cake ootion. I ordered celiac snd got the cookie on the Panama City to Asuncion flight"
Cons: "The worst flight. Got delayed and didn’t even end up on this flight. Got stuck in Houston for 20 hours. United is a horrible airlines"
Cons: "The flight was delayed then to top it off we sat on the tarmac awaiting to off load in DesMoines. We spent just as much time waiting to off load as we did in flight!"
Pros: "Crew was friendly."
Cons: "Internet was spotty. I paid for it. $10."
Pros: "We had the most wonderful, friendly crew ever! They came around with good and drink many, many times! Such a pleasant and enjoyable experience!"
Cons: "My flight was delayed 5hrs and added multiple connecting flights that I didn’t need. I had a 6am flight and didn’t get to my destination until 11pm."
Cons: "The itinerary printed out that I was traveling Lufthansa so my nephew left me off at Terminal B; but after trying to print out my boarding pass unsuccessfully, the supervisor said that I was booked on United which is at Term C. I had to rush on the air train to the crowded Airtrain & running thru Security & Customs."
Pros: "Left on time"
Cons: "No screens nor outlets for charging. Outlets available only for higher tier tickets (for additional price). Surprised they dod not charge for air based on ticket price, but they might have for all I know. Sitting on the runway waiting for a gate, our section was filled with exhaust from the engines, which feeled like assisted suicide, almost lost consciousness."
Cons: "Was charged $150 for a lap child traveling from us to Mexico. Did not expect this since we called prior to the flight To ask of any fees."
Pros: "Clean aircraft good entertainment, cockpit crew polite"
Cons: "The check in staff were unbelievably rude nearly looked and were abrupt and dismissive to a simple question. The cabin crew looked scruffy, and clearly had a lack of pride in their job and presentation. This is the first time I have ever flown United and I must say I would avoid flying with them again if possible, which is a shame and the aircraft and the entertainment on board were good"
Pros: "Smooth and seamless travel, great seats and punctual departure and arrival."
Pros: "Directv on board"
Cons: "No food. Delayed. Bad crew"
Pros: "The fast and electronic check in"
Cons: "The ground staff"
Pros: "Everything. The service was amazing."
Cons: "Everything was fine."
Pros: "*They offered a few snacks (small bags of cookies and water) during our 2 and a half hour delay. *Staff was friendly."
Cons: "*Over two hour delay * No organization between the three boarding classes (3,4 and 5) so people just pushed to the front and stood in the way. *Overhead bin space was limited. *The inflight entertainment never worked."
Pros: "I arrived in Los Angeles"
Cons: "Very disrespectful at every turn. Way too many problems to list. I will never fly United again, gauranteed!"
Pros: "Jamestown airport is so small and stress free. And parking is free! Also, the price was much cheaper than flying from Fargo."
Pros: "The only positive to this flight was that after sitting on hold with United's customer service, it took less than 10 minutes for them to grant me a refund."
Cons: "I ended up backing out of this flight and booking out of a different airport and with a different airline bc apparently this flight with United has been seriously delayed (4+ hours) multiple times before. We were told that the flight was cancelled for the 2 days prior."
Pros: "Staff was friendly. Boarding was a breeze."
Cons: "The guy who put our luggage up was rude! He slammed the baggage on my foot on purpose! Plane was too cold and no blankets. It was late and they didn't turn lights off. Very annoying. Some ppl were cold and annoyed."
Pros: "Only good thing was the crew. They were good natured even though a roundtrio flight if six hours took 25 because of delay after delay"
Cons: "Too many delays"
Pros: "The flight crew and gate personnel were courteous and professional., as were theTSA workers."
Cons: "Seating was crowded and uncomfortable. My seat wouldn't recline."
Cons: "Alerted Flight Attendant and Gate Agent and United at 31,000 feet that there was toxic black mold in the plane and I was choking. Advised Customer Service at ORD and they handed me a brochure to call 1-800."
Pros: "I was pleased with the nonstop option from Chattanooga to Chicago."
Cons: "I have a bag that I have travelled with as a very on for years and I know that it fits in the overhead compartments of this size plane, but on both outbound and inbound I was made to gate check. Upon boarding there was plenty of room in the bins. The waiting at the end of each flight made the gateway crowded and replanting inefficient. Either have all bags checked upon check in with stricter guidelines or put overhead items into a lottery system."
Cons: "No room for bags"
Pros: "Stewardess was nice"
Cons: "Delayed, then when we got here no lanes to land. Seats are way to small for normal sized people."
Cons: "I had a seat that had a monitor that was steaming code in front of me for 6 hours. It couldn't even be turned off. The only thing the crew offered was a piece of cardboard to cover it up. "If you download the United app you can pay to stream movies." I hate United and I don't use that word often. I would much rather give praises than complaints. Pay extra for food, entertainment, emergency isle seats... not that the tickets didn't already cost me a fortune. Crew even gave me grief about hanging up my suit!?! I flew to Thailand recently for less than flying to Texas, and everything was included, comfortable, and FRIENDLY. NOT UNITED."
Pros: "Boarding was orderly, crew was reasonably nice."
Cons: "Comfort, food and entertainment (extra $$) is very mediocre."
Cons: "The flight got delayed and we were told it was "basically cancelled" so we got on a different flight out for the morning but were told we couldn't get a hotel voucher because we volunteered to get off the flight. Very disappointed, will never fly united again. The flight ended up getting cancelled 5 minutes after we "volunteered" to get a different flight too. Luckily we were able to get onto a different airline who helped us out. United dropped the ball big time."
Pros: "This flight was a complete change. We boarded quickly and I and took off on time."
Cons: "Customer service at united sucks like always. Hlped remind me why I fly SW or Delta."
Pros: "Everything was perfect - the pretzel packs looked like they were from 2007 and stale but I don't care about that. The pilots landing there and back were like we landed on clouds - not a single bump or jolt. The flights left on time and arrived early. The staff at gate and plane were so helpful and happy and knew how to do their jobs and not opposed to doing it with a smile. I have flown over the world and these two flights on united were the best."
Cons: "The important things were perfect - the pretzels were stale but who really cares about pretzels! The pilot is the most important and they were great!"
Pros: "Air traffic control stopped all flights to Chicago, so my itinerary got changed and ended up taking American Airlines."
Cons: "Because it didn't go anywhere."
Cons: "I was flying home the day after having broken my L5 Vertebrae. I was held up in security because of the patch the doctor put on my back and although the TSA employees were very nice and friendly I almost missed my flight. While boarding, the staff took the opportunity to berate me for being late. While I understood why, it was really unprofessional to speak to a passenger like that without the full context. It didn't help that I was really cranky. Never had a bad experience with united before so I was very disappointed."
Pros: "The staff was very friendly and accommodating"
Cons: "There was some sort of mix up with seat assignments two guys had the same seat assignment. The very nice gentleman who was sitting in my seat due this stood and allowed me to have my seat as it was on the isle and I was in boarding group 5 and my seat was all the way at the end by the bathrooms and needed to be able to stretch my legs into the isle. There was absolutely no leg room what so ever. The dude next to me spent the entire trip jabbing me in the side with his elbow so that he could access what little space I did have. I was unable to move my legs because every two seconds the entire plane was trekking to the back to use the bathroom, because while there was a third bathroom on the plane towards the front, for whatever reason nobody seemed to be using it."
Pros: "I would have rather of not been offered"
Cons: "My boarding pass was not scanning which was holding up the line. A second person came over to approve me getting on the plane. That person made me check the size of my carry on bag, which had gotten bigger from some things I purchased in the airport but was just a touch too large for their sizer. She attempted to check the bag meaning I wouldn't have it until my final destination, which I was NOT ok with for two reasons. One was i had a 3 hour layover after this flight and needed work materials inside. The second was i was on a time crunch to get my ride at my final destination and was only traveling with carry on. She was very rude and insitant on it fitting inside the sizer as she stood over me with the tag to check my bag. I managed to take some things out that I moved into my backpack, which meant I had to awkwardly carry my blanket and travel pillow onto the plane. The most frustrating part was when I got on the plane, it was oversized top carryon bins, so the extra inch my bag grew would have been fine. Because of the time it took me to rearrange, i was the last one on the plane and all the bins had been filled with tiny second bags, but a few people on the plane had seen what happened and they rearranged a space for me. Also my video screen was broken and everyone else's worked. And there were two screaming babies around me the whole flight, but that is no one's fault."
Pros: "Our flight was on time. Economy plus seats were roomy. Also, we had gate checked car seats and the pilots waited to ensure that they were delivered before de planing."
Cons: "My only complaint was that there was no food for sale. We had 2 hungry kids and we only got some free pretzels and a drink. It would have been nice if there was a snacks to purchase."
Pros: "Entertainment should really be N/A. Landing was a little hard but all in all it was a good flight."
Cons: "Everything was very smooth. No issues."
Pros: "Flight crew was attentive and kind."
Cons: "We had to sit on the Tarmac for 20 minutes before taking off due to low cloud cover over Seattle."
Cons: "Delayed at Chicago for 8 hours before they canceled the flight. It was beautiful & Sunny in both Chicago (depart) & Omaha (arrive) all day. The flight was most likely canceled because of an incoming flight that never arrived. Stayed at hotel on my own dime after wasting an entire day. Completely unacceptable and will never use airline for this route again."
Pros: "Flight was delayed six hours, so they provided free direct tv and there was a lot of room on the flight since most people had switched off of it when the delay was announced."
Cons: "Waiting in the airport for six hours."
Pros: "Here's the situation- There are massive storms across the state, massive delays across the nation, and a tiny airport packed full of people. All the things needed to make a horrible flying day an even worse day for customer service. BUT the flight crew and terminal teams did an amazing job keeping things together and keeping guests happy. They communicated all the information they knew in a timely manner, and made sure to correct any connections that needed to be processed before the plan landed. Also they kept their calm as people flipped out."
Cons: "I didn't lol the size of the white planes airport. That plan could hold about 150 people at best.... There was at least 600"
Airlines flying from Chattanooga to North Dakota have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Chattanooga to North Dakota
Masks required on board, masks provided on flights from Chattanooga to North Dakota
Social distancing seating
Middle seats unavailable to book on flights from Chattanooga to North Dakota
Testing for antibodies, testing for symptoms for flights from Chattanooga to North Dakota
Waiving of change fees. Search flexible flights from Chattanooga to North Dakota