Pros: "The crew was very nice, polite, and were mindful our my needs."
Cons: "The seats could have been more comfortable. I had a long flight and was hoping to sleep in the plane. My seat had a reclining feature, but I still had a difficult time sleeping and my neck was sore."
Pros: "Nice crew"
Cons: "Having built in TV, better complimentary snack food selection."
Pros: "Boarding was unsatisfactory. I and my family were the initial few people who boarded the flight. We were asked to check in the bag saying the bag was little big while many people who boarded after us had bigger bags. We had a carry on roller bag, small carryon bag and a back pack for the 5 people from the family and we were asked to check in the bag. While people who had 2 bags per person with the carry on roller bags bigger than ours was allowed to carry the bags inside."
Cons: "Boarding experience could have been better"
Cons: "Seat, IFE, leaving on time"
Pros: "Cool to get bonus points for the trip"
Cons: "Would have been nice if flight attendants walked the aisle regularly during the red eye flight, I was very thirsty and in a window seat with 2 sleeping people..."
Cons: "The Flight Attendants were very kind and super attentive!"
Cons: "They shouldn’t charge for snacks and offer some form of entertainment in an almost 6 hr flight."
Cons: "Food. Meal service. Coffee. Screens for movies"
Pros: "Comfortable seats and smooth red-eye transcontinental flight."
Cons: "If there weren't a 15-minute delay due to maintenance."
Cons: "It is much better now"
Cons: "Ventilation, flight was stuffy."
Cons: "No blankets on an overnight flight is just cruel."
Pros: "Crew, boarding and super early arrival"
Cons: "Seats are very comfortable, food options couldve been better and there was no inflight entertainment"
Pros: "The flight was great and the process from boarding to take off was wonderful. This was also a rescheduled flight after my other flight was cancelled."
Cons: "The seats cushions. They weren't the best. That's all."
Cons: "There were no tv monitors on the board of the plane."
Pros: "The crew was friendly."
Cons: "The seats were very uncomfortable. They were unable to recline at all!"
Cons: "Delay Part not available"
Pros: "The crew was excellent. The entertainment was good."
Cons: "They changed our seats from the original ones. We ended up in the last seats. No way to recline. Very noisy."
Cons: "We have been stuck on the plane for an hour and have not received any exact communication as to why. The flight attendants were also giving people a hard time about using the restroom when the plane was not even moving. Worst flight of my life."
Pros: "Left on time, boarded early"
Cons: "No snacks!"
Cons: "They lost my luggage and caught us at Newark airport for around 2 hours and did not pay back. They gave us a cheap coupon with limited duration. Plus, they broke my luggage and never paid back."
Pros: "It was the most uncomfortable flight I have ever taken. Plus most of the passengers were walking constantly up and down the aisle and stepping or bumping into me. I sat in the last row of the plane."
Pros: "clean and spacious"
Cons: "Nothing at all"
Cons: "Seat was broken and would not recline so incredibly uncomfortable for red eye. I was freezing (though I’m often more chilly than others). Not great food options."
Pros: "The seat and entertainment"
Cons: "The charge of food I only had cash and my cards did not work so o had to stay hungry all the dam flight"
Pros: "Excellent boarding arrangements. Great selection of entertainment shows. Crew were good hospitable."
Cons: "Seats were too bad. Half the seats on the flight were not able to be pushed back. Uncomfortable journey. Food selection wasn't the best. Also the quality could be questioned."
Cons: "Babies in the same row of seat, fussing on descent, gives me a headache."
Pros: "Flying with Alaska Airlines was great. The flight was on time and the staff were super professional and courteous. One of the passengers was sick and the flight attendants handle the situation very well. I definitely recommend flying with Alaska Airlines."
Pros: "The plane felt and looked clean. Crew members decent."
Cons: "My chair was broken and did not recline. Crew member apologized and said they would make a note of it. Also, the flight does not serve a single complimentary snack. Not a single peanut in a 5+ hour flight from California to New Jersey."
Cons: "The boarding are the worst attitude mean grumpy staff I have ever seen will not recommend to any one"
Pros: "The stewardess was exceptionally kind to two small boys - gave them co-pilot pins."
Cons: "It was a good flight."
Pros: "The crew was pleasant."
Cons: "I don't appreciate paying $200 to fly for 5 hours and not get more than a cookie to eat or a monitor for entertainment."
Pros: "I missed my flight because Alaska asked me a transit visa for Togo. I call the ambassador's office in Us they told me the don't require a transit visa."
Pros: "Alaska airlines provides you with great value. Love the free carry on, free in flight entertainment and complimentary beverage. The seat were also very comfortable and each seat comes with a electric socket as well as USB charging port."
Pros: "Left on time, arrived on time."
Pros: "I enjoy flying on Alaska Airlines and this flight confirmed why I fly Alaska. Check in was a breeze, flight attendants were attentive, food was delicious. Easy trip across the country."
Pros: "The crew was nice."
Cons: "Delayed with extra circling around the landing airport."
Pros: "Love the new planes, attitude of the crew, and great entertainment system"
Pros: "On time. Leather seats, efficient."
Cons: "PA system is too loud. Gave us the wrong beer, ordered IPA and given Amber Lager."
Cons: "The fact that I paid for premium seats and they changed planes resulting in no premium seats"
Pros: "helpful cheerful staff cordial and pleasant ."
Cons: "The luggage belt kept changing"
Pros: "If you have a phone, tablet or laptop, you can watch a bunch of movies for free! No charge whatsoever. I had my laptop and was able to watch two movies and a few TV shows. I also sat in an exit row and had a LOT of leg room. I was really happy."
Cons: "I thought the food choices could've been a little better. Just free biscuit-style cookies."
Pros: "great airline!"
Cons: "They don't give you much to complain about, the planes are a little dated."
Cons: "USB port in the flight to charge my phone. But flight didn't have WIFI"
Pros: "The cheese platter was delicious and I like the gogo entertainment. Boarding was very quick, the crew was hepful and kind."
Pros: "The flight crew..."
Cons: "You lost my bag, and it still hasn't come, its a big hassle. Customer service for paying customers is more important than transporting fish. Then entire plane saw the boxes of fish getting loaded on the plane, and half the customers had their bags delayed. Priorities please."
Pros: "I liked the drink service and the general boarding process and flight."
Cons: "I did not like that I was not notified that I was in a section where my seat could not lean back during a cross country flight. I also did not like that the only snacks were super sugary cookies. I would have preferred pretzels."
Pros: "The crew was helpful."
Cons: "The comfort of the seat could be better."
Cons: "Everything was good"
Pros: "Crew was great, check in was fast. Overall great experience."
Pros: "Seat was comfortable, boarding was good"
Cons: "WiFi didn’t work, my tv didn’t work either"
Cons: "Nothing, really. Airlines unfortunately can’t make people patient or polite, & I can’t afford a private jet, so I’ll have to settle for an eye roll or twelve."
Cons: "The food on the plain or snacks were to poor and not that tasty."
Pros: "Comfort and service was great."
Cons: "The severe delays was frustrating and not getting enough information about it."
Cons: "Work on those delays"
Pros: "surprisingly spacious seats. plane felt brand new. on screen entertainment was great, and relieved to have charging inputs for my device in the seat."
Pros: "Crew was awesome. Very respectful and helpful"
Cons: "Food options"
Cons: "Faster lines at check-in. More courteous security personnel"
Pros: "Crew was very attentive and friendly"
Cons: "Boarding could be better."
Cons: "Flight was 20 minutes delayed"
Pros: "Michael was super polite and helpful. i Traveled with my young son and he took such good care of us."
Pros: "Quickly boarded and took off as well. It was a really smooth flight!"
Pros: "The flight attendants was very rude & keep harassing me about my emotional support dog, I was a real animal hater, the complaint is to long to list here, never experienced such a rude flight attendant in all my years of flying , I filed a official complaint with delta."
Pros: "The flight was delay 3:45 and no compensation!!!!"
Cons: "The worst The flight was delay and no compensation!!!! 3:45"
Cons: "They cancelled my flight. I never flew home. I missed my little Sister's graduation. :o("
Pros: "My first perfect Delta flight. No issues. No delays. Excellent customer service. What more could you ask for"
Cons: "No problems"
Pros: "How professional everyone was"
Cons: "Everything was good"
Cons: "When my flight with American Airlines cancelled, I felt so panicked because I needed to be in Florida on Saturday night. But thankfully, lady who works for American Airlines solved my problem on the phone in couple of minutes easily. After that, when we were boarding to the aircraft, there was a cabin attendant lady. She came to us and ask me and my mother if we can talk English.I answered her with yes we can, but she demands to talk with my mother. And English is not her native language, but it doesn't prove that she doesn't know it. She tried to ask questions to her like, "where were you today?" so we couldn't really understand the reason for her to ask those questions in the first place. So we couldn't really say anything. While we were talking about my mother's English, the all aircraft was watching us, and trying to figure out what was going on. After all, she made us to sit there and wait her to replace us with other passengers. We waited the whole aircraft to be seated, then she took us to another seat with my mother. I can understand that it is her job but I'm not sure, if it had to be that much discomfort. We got pretty upset about it and it affects our flight quality. Plus, while cabin crew serving beverages, they didn't really ask us anything. We needed to call them for our order. To be honest, I would never flight with Delta. It was a disappointment."
Pros: "Seating was very nice and a free move was a plus"
Cons: "Boarding is a free for all. People cannot find their seats and put their luggage in the overhead. Board the plane from the back first"
Pros: "Late. Poor communication. Crying kids"
Pros: "The service and the seats"
Cons: "We spent more time than scheduled waiting to take off"
Pros: "Free snacks and beverages. Easy boarding and easy de-boarding. Comfortable seats, friendly crew, large-ish bathrooms."
Pros: "We took off, flew and landed without incident. Crew was polite."
Cons: "Even though we booked months ahead, we weren’t provided seat assignments until we got to the gate. We were put in the very last row with less room than normal and no window."
Cons: "Some of the flight attendants were rude and not very welcoming at all."
Pros: "Entertainment options"
Cons: "Tight space"
Pros: "I called ahead to get a seat assigned. I suffer from minor claustrophobia and the lady at the call center was kind enough to seat me somewhere spacious."
Cons: "Snacks could be better. Although the biscoff cookies are excellent and the crew was on their game making sure we had our snacks. I wish that for a flight as long as NY to MIA, they would offer more of a meal."
Pros: "Delta made the experience great"
Cons: "Flight was delayed almost two hours"
Pros: "Always a good experience with Delta! They’re the best!"
Cons: "flight ticket very expensive."
Cons: "Hurricane Irma, I was lucky enough to get a refund do to the natural disaster."
Pros: "I ran from B terminal to E terminal to catch the flight and as soon as I sat down, the flight attendant offered me a cocktail as she could see I was out of breath"
Pros: "Courteous crew"
Cons: "Not enough room. Older plane model. No screens for entertainment."
Pros: "Left on time... Arrived 10 mins early. comfy plane. Pleasant help."
Pros: "Plane is great. Comfortable."
Cons: "The staff at the gate at LGA were not too friendly."
Pros: "The flight attendants were very helpful and been nice."
Cons: "I didn't like that my delta studio screen did it work. I had to find other ways to pass the time for 5 hours"
Pros: "The staff was was very accommodating to myself and my 19 month old daughter"
Pros: "They are very professional"
Cons: "I luv it"
Pros: "On time"
Cons: "Very cold on plane and when I asked for a blanket was told when she had time I then saw her give people blanket s all around me she was very unfriendly"
Pros: "The plan had Wi-Fi and free movies. Plugs for the phones"
Pros: "Gate agent was great. Smooth boarding and very attentive flight crew."
Cons: "The only negative was an older aircraft but the crew went out of their way to talk to people about setting up entertainment."
Pros: "Extremely uncomfortable the entire flight. Seats too close together, then when you recline you hit the person behind you."
Cons: "Good tv shows, friendly attendants"
Pros: "On line customer service was very courteous and helpful."
Cons: "We waited overnight in the airport without even an offer of accommodations, toothbrushes, meal vouchers, etc."
Cons: "I had to take different flights due to the delays."
Cons: "Probably the roughest, bumpiest landing over ever experienced. The brakes were grinding very loudly during taxi (I overheard several other passengers comment on this). The plane was very cramped and the air smelled. Thank God it was such a short flight."
Cons: "No complaints"
Cons: "Very poor assistance for special needs customers. Excessive waits for wheelchairs. Ignored in London waiting to be escorted to gate."
Pros: "The crew onboard was fantastic. The food was pretty good as well"
Cons: "Seat are extremely uncomfortable they are too small"
Cons: "Flight was late for no apparent reason"
Cons: "the pilot gave us a hard landing in Jamaica"
Pros: "Quiet , comfortable cabin and crew was quick to board everyone"
Pros: "cabin attendant was excellent"
Cons: "terrible plane because overhead space is extremely limited and the curvature of the plane limits legroom for window seats."
Pros: "We eventually left."
Pros: "Boarding very well done."
Cons: "One of the crew was unhappy."
Pros: "Comfortable seats and functional entertainment"
Cons: "I placed my order for my meal and never got the meal. Crew was asleep and only served those that asked for their meals or stayed awake. Never got asked if I still wanted my meal or any other service during the flight."
Pros: "I was able to sleep comfortably, even in the middle seat."
Cons: "Not been in a middle seat"
Pros: "We got to our destination safely and sooner than expected!"
Pros: "Excellent seats and early arrival"
Cons: "Lack of food choices or entertainment"
Pros: "Good, cheap flight that gets the job done. No issues boarding, seats were fine. Cannot comment on most things as I fell asleep almost immediately."
Cons: "Would've been nice to have had an eye mask / blankets on a red eye flight..."
Pros: "My overall experience was good, but the ticket said one gate, and I boarded through different one. But I guess that's the airports fault."
Cons: "Everything was good."
Pros: "ontime easy boarding comfortable and quiet"
Cons: "no gluten/dairy free items"
Cons: "Too much delay"
Pros: "We arrived 40min earlier than expected"
Pros: "On time, clean airplane"
Cons: "Boarding system very odd"
Pros: "Great service and on time flight. Got a good comfortable seat with nice leg room."
Pros: "Comfort on board, entertainment system"
Cons: "Older plane than on the way to Paris, did not like so much the food (except main course)"
Pros: "Old plane with new seats. The exit row window seat — which they rate as a preferred seat was terrible as the exit door sticks into the plane and takes away your room. And the seat doesn’t recline - they forget to say that."
Cons: "New Airplane"
Cons: "Jetblue Have a miserable attitude to their customer"
Cons: "Tecnical problems dellay no good american arlines i dont recomended"
Pros: "Customer service, boarding and service onboard were excellent."
Pros: "Entertainment offered several options to choose from"
Cons: "Food, only one beverage was offered"
Pros: "Hostesses were great. And pilot landed safely"
Cons: "Stayed too long on the jet way. No available gate"
Pros: "On time and pleasant staff"
Cons: "Delay and bumpy landing"
Pros: "Crew was nice and friendly. Pilots flew great. We arrived a few mins early as well."
Cons: "On the way to Denver from Miami we were on a nice new AA plane with TV entertainment, movies, power, and comfortable seats. On the way from Denver to Miami we were on an old plane with no entertainment and old uncomfortable seats. If this is going to be the case, charge me less up front as well. My daughter had a terrible time for a 4 hour flight."
Cons: "LATAM is an absolutely horrible airline with horrible customer service. They changed the itinerary more than 3 times. I contacted KAYAK to help and you (KAYAK) did not help stating "that is the Airline's fault". This may be true. But if you are going to take my money for the tickets, please also take the time to address my concerns and solve the problems created by the company that you work with."
Cons: "Delays, not helpful staff, not even a meal for a 5+ hr flight. No headphones available. All of this after American Airlines delayed flights and caused us to miss connecting. A whole night delay with no luggage because not one American Airlines staff could step up and help us. It was easier for them to be lazy and say “I know how you feel”. Never Again American Airlines"
Cons: "No TV nor entertainment of any type. Food choice terrible. I am allergic to shellfish and the other option was pasta which I don’t eat. Had to feed on two cups of nuts... really mediocre."
Pros: "The onboard entertainment has definitely improved. Nice to see how organize is the boarding process when compare to other local airlines."
Cons: "I was seating in the front of the plane were the seating should be better. The seat reclined minimum. Also, had the had luck to travel next to an amazing mother who was traveling with two small kinds and a dog. Brave woman but nasty flight for me. Need to improve the meals on the international flights. Too mediocre."
Pros: "Finally taking off"
Cons: "Being stuck on the runway"
Pros: "Their service is useless. Processes are in need of a major overhaul. They have become too big for themselves and have not adopted the customer-centric value that prevailing companies have incorporated and are implementing. I predict that they will not be around in the next 10 years if changes are not made."
Cons: "Kayak should be more particular who they partner up with as being more selective will bring more value to your brand."
Cons: "Massive delay. Waited over 4 hours to get on plane and more wait time on the tarmac. Unhappy flight attendants"
Pros: "Nothing, worse customer service also"
Cons: "Everything, we lost our connections, they didn't help us out with our next flight"
Pros: "Great choices of movies and the system was good"
Cons: "the food was awful and the crew seemed stressed out and not flexible at all."
Pros: "Great service by flight crew"
Cons: "Seat cushions"
Pros: "Arrived early and flight wasn't packed."
Cons: "Food is horrible Change seats without notice"
Pros: "Smooth flight."
Cons: "Could have picked something better to show."
Pros: "On time"
Cons: "Lot of movement"
Pros: "The flight was cancelled. There was not pilot"
Pros: "Movie was free to watch and seat had usb to charge my phone."
Cons: "Paid extra for priority boarding, that was a mistake. We got boarding group one but by the time all the families with kids, first class, and frequent flyers went ahead of us they called all remaining groups together. Forget about overhead space left over, we had to gate check carry on. Seats were very uncomfortable, no room under the seat because of a big metal box for power outlets. No leg room, sat shoulders and thighs touching with neighbors. No meal service, just drinks and pretzels, luckily we picked up something to go changing planes in Dallas. Never again!"
Pros: "Kind and attentive crew"
Cons: "Was a bit delayed"
Cons: "Entertainment was boring"
Cons: "First of all, we got on plane on time but had to wait 1h and 15 min to take off!!!ok that's the airport!!!They didn't even welcome us in plane.No food at all!Coke in plastic cup?Just this?No smile, not a blanket even air condition so strong!!!The manager of American Airlines should try to fly with Greek companies!And I don't mean with Olympic airways in Onassis time(with Coco Chanel suits the hall crew) but I mean now, in poor Greece's Aegean air which again and again wins the price of best airliner in Europe..Service, crew, foooood!!!Polite people..Blankets!!! I feel sorry for American Airlines..Ok we landed safe..Thank God, that's something..."
It was the worst flight ever. I don't even know where to begin. My mom was supposed to fly around 6:30pm and a bird happened to get inside the engine. They kept rescheduling the flight all the way until 12am and no one knew what was happening. My mom had to get a hotel to stay tge night. The next day they rescheduled her flight for 11am and the same thing happened. They had no food until 1:30pm and finally left around 2:45pm. This was insane.
If the flight was not delayed and we got compensated for it somehow but we did not get anything at all
Had an issue being able to sit with my wife. Wasn’t pleased with how that was resolved. Overall the flight was good. Thought the flight was very smooth
All ok. Just departure by 45 min. Also one hr delay on original trip.
I like the fact y’all get me to my destination on time.
Late, dirty and uncomfortable.
Pros: "Nothing everything was smooth"
Cons: "Nothin g"
Pros: "Flight was on time"
Pros: "This was my first time flying out of South Bend and I loved the smallness of the airport and the option to take a direct flight to Vegas to cost family. No long lines and crowds made it easy to social distance."
Cons: "I would have liked it the seat reclined slightly or had the adjustable headrest so my head wouldn't flop back and forth while I took a nap."
Pros: "I paid extra for the added leg room!"
Cons: "The padding on these seats."
Pros: "There was nothing outstanding really"
Cons: "It’s a low cost airline, so expectations are very low. Plane was very dirty because it just keeps on hopping back and forth without any cleaning service it seems"
Pros: "The crew was very nice and professional. Seats were as comfortable as they can be"
Cons: "I really didn't have any problems , very pleased with the airline"
Pros: "The crew was courteous and helpful; plane was clean; flight was on time; no problems"
Pros: "Our trip to Knoxville was great- no complaints. A/c cool— flight on time."
Cons: "Trip back to FLL air was not working well. Plane dirty as well."
Cons: "The seats were a bit cramped but I suppose most are these days"
Pros: "Friendly pilot."
Cons: "My reading light kept flashing off and on. So I couldn't read my book."
Pros: "One hop flight"
Cons: "cramped seating, no wi-fi or on flight entertainment, low class of traveler, noisy older model aircraft,"
Pros: "Great crew fast service and flight smooth !"
Cons: "I’m tall and have some back issues I found the seats very close and not too comfortable ! I tried to get A seat by the emergency exit but wasn’t early enough on my pick !"
Pros: "somehow after waiting on tamarac for half hour, we still got to Asheville, destination, on time."
Cons: "boarding in the rain, areas to check your bag and check in were so crowded you couldn't even find a proper line calling out names, some of the voices couldn't be heard no one available to answer questions what line a person should get in.som"
Pros: "Flight crew were friendly and courteous and even added some humor. Flight was on time for departure and 20 min early on arrival. Couldn’t beat the fare. Only airline to fly direct non stop to my location."
Cons: "Had to pay for drinks or snacks. Seats did not recline. Fortunately only a little over a 2 hour flight."
Cons: "Flight was delayed 6 hours."
Pros: "Getting off the bus!"
Cons: "2.00 for water! Overpriced everything! Crew was not nice. Kindness goes a long way. Not for this crew impatient and just rude to other passengers. We pay good money to ride on the horror bus!"
Cons: "So many charges at every step. $5 for boarding passes?"
Cons: "7.5HR DELAY. LOST A DAY. ARRIVING AT 3AM VS 6:30PM TECH ISSUES NOT ALLOWING CHECKIN ONLINE POORLY TRAINED STAFF AND SUPERIORS AT CHECKIN ONE HR ON TARMAC AS PER HEADCOUNT ISSUE WHEREBY, TWICE ASKED ON PLANE WHO I WAS. EMBARASSING. RUINED MY VACA WITH MY HUSBAND SANS KIDS:-(((((("
Pros: "Standard no frills airline"
Cons: "No room for overhead bags near my seat. I paid $25 to sit up front and $35 for a carry on. I paid extra with the goal of deplaining first. Crew refused to allow me to stow the bags in the front bin, had to place it 10 rows back. If I didn’t run to my gags as soon as Wen landed would have been the last to deplane. If allegiant is going to charge so much for carry on, they need to find a way so front passengers are not squeezed out like this."
Cons: "they charged me more money because i need alleges air . ap"
Cons: "The seating is terrible. Everyone is like sardines packed away."
Pros: "Actual flight good and crew very accommodating"
Cons: "Seats poor. Waited 40 mins before the luggage entered the belt for pickup. Held us up for transportation to rent lot."
Pros: "terminal small and easy to navigate"
Cons: "flight was late because of a "valve issue" in terminal, then on the plane pilot tells us its a computer issue and just needed to "reboot" plane computer because it's a computer with wings. Not sure if either of those reasons were true."
Cons: "parking my car 2 weeks in Asheville Long term was $96. I should have gone to Charlotte, parked at my friend's house and paid AA the same rate for a nicer seat and cabin leg room. a la carte pricing ran my bill up even with NO checked luggage. Asheville doesn't have a shuttle service for the long-term parking."
Pros: "Great assistance with a wheelchair to board, and gate crew in CVG is super friendly and helpful."
Cons: "After landing, we spent a hour sitting in the plane, waiting for a gate. After the entire plane had deboarded, it took another 15 minutes for them to bring my husband's wheelchair up from the gate checked storage."
Cons: "I attempted to check in online and was unable to do so. Bad app."
Pros: "I fly this airline airline quite a bit because I have family in the mountains of North Carolina. I have never had a problem with them, I fly out of Fort Lauderdale to Asheville, it's a quick one and a half hour flight. The flight crew is always professional and courteous."
Cons: "They were late boarding maki h us late to arrive in Cincinnati. Had open seating even though we paid for a seat"
Pros: "Nonstop on time and as expected"
Pros: "- Good price, even with carry-on and larger seat. - Comfortable seats, despite no incline - better than major airlines."
Cons: "- No food or drinks. - No entertainment. Both are acceptable given the price. - Misinformation regarding flight delay, I was sent notifications and app updated to be 1 hour late. However on arrival, boarding time was as usual."
Pros: "That fact that they did not suply even one free bottle or cup of water is awful. I was very thirsty but did not get a drink because they chaged $2.00 for one bottle of water, and the is just plain wrong."
Pros: "Easy boarding, smooth flight, quick cart service, fast flying"
Cons: "Seats are so small I was window seat with two men who were jammed up so uncomfortably in their seats I felt bad. I was cramped cause they had no choice but to spill over in my seat. I understand safety is important but unless the plane is in middle of taking off or landing, or horrible turbulence anyone should be able to use the bathroom. We had landed and were just sitting and waiting on a gate to open. My fellow travler happened to be on her period n was told No she could not use the bathroom. After the 3rd time of her being sent back I got up with her and a tampon in hand n told the staff they had no choice she was using that bathroom. Of course they had to phone the captain and ask for permission which he ok it, but seriously , what are we supposed to do just sit in our blood. That was not cool."
Cons: "Arrival in Ft Lauderdale... Bags took an hour to get to carrousel. Never were posted on the information. Flight were, as expected, uncomfortable."
Pros: "Very good flight crew. Cheerful. Nicely suggested a free adult beverage since we had the Allegiant credit card."
Cons: "Was an hour and half late"
Pros: "The price and the fact that our flight left late but still arrived almost on time."
Cons: "The gate agent wouldn't switch our seats so we could sit beside each other. We've done this multiple times if we find ourselves not out beside each other and it's never been a problem before. He claimed he had to charge us to do this. We have never been charged before. We fly Allegiant often. The on-board flight crew were so not friendly at all. Typically Allegiant flight attendants aren't as happy as Southwest but they're at least cordial. This crew we're just unhappy, snippy, a little unprofessional (saying huh or what instead of excuse me. Pointing people to things instead of getting it for them or walking them to it) and at one point one stewardess was just rude to a passenger."
Pros: "Quick flight."
Cons: "You have to pay extra for everything."
Pros: "pleasant flight got there and back safely"
Pros: "The flight was fast, and direct."
Cons: "The seats"
Pros: "Great price"
Cons: "Bad comfort, I'll pay more next time for better comfort."
Pros: "Small Convenient Airports, quick security, fast boarding"
Cons: "No coffee available"
Pros: "Delayed. Boarded. Unboarded. Left sitting when announced 'low fuel'. Claims of weather. Pulled up radar, zero weather to be found!"
Pros: "Price ok"
Cons: "Poor rude service. Waited 45 min once boarded to leave Hard to find flight info once booked Won't use again"
Pros: "It was comfortable"
Cons: "The wifi wasn't working"
Pros: "Everything fine"
Cons: "No complaints"
Cons: "Delayed flights flight"
Cons: "The airline should have reviewed who was delayed on their connection and wait at least 5-10 minutes to accommodate me for a delayed connection. We ended up at the gate for the final leg of my flight and the door closed 30 seconds prior. Very poor internal communications and lack of customer care."
Cons: "Flight was delayed"
Cons: "I had a very large man in the middle seat next to me. I was in the window seat. He leaked over into my seat which made it very uncomfortable especially when he fell asleep. I know the airlines can't do anything about this but he should pay for a larger seat."
Pros: "Boarding fast"
Cons: "Bus took forever"
Pros: "Once we got going, everything was great."
Cons: "2 hour delay on the plane due to mechanical issues."
Pros: "We landed in NYC -- although it was first announced as Dulles."
Cons: "This flight was on Canadian Air under the auspices of United. I was not allowed into the United Club lounge despite the fact that I had business class ticket. I was informed that a business class ticket isn't sufficient for using the lounge when flying domestic. It is only good when flying international. They call that customer service. I generally avoid domestic airlines because of the customer service. The flight attendants were not happy to serve you. It's a small flight but they didn't even offer a snack -- you had to ask for it. And then they brought over a small basket with nuts, chips, candy bars, and a muffin. I took a muffin and it stuck to the roof of my mouth -- very poor quality. When I asked for a snack the flight attendant replied cocktail or soft drink never saying whether or not a snack was available.. She said this a couple of times before I could repeat that I wanted a snack to which she replied you want something to drink with that. I've been on many short flights in Asia and they will deliver a full meal and you don't have to ask for it. There was no entertainment but United did send an email explaining how I could purchase entertainment to play on my own device."
Cons: "We were forced to use another airline and we landed in NYC about 5 hours later."
Pros: "Nothing. I didn't take the flight."
Cons: "They didn't get me to New York. Our original aircraft was stolen to use for another flight. So we needed to wait for another plane that wasn't due until 90 minutes after our scheduled departure. This second plane had maintainence issues. After 4 hours waiting I got on a Delta flight."
Cons: "The flight was slightly delayed on departure and arrival."
Cons: "Old plane----moldy and smelly."
Pros: "flight was fast"
Cons: "No media in-seat is frustrating."
Pros: "I got upgraded to first class and I was pleasantly surprised by the excellent service. Flight was on time. Crew was very nice. Food was great too."
Cons: "You better get rid of basic economy."
Pros: "My legs were very uncomfortable to sit"
Cons: "seats were too close"
Pros: "I enjoyed the comfortable seating"
Pros: "The only positive to this flight was that after sitting on hold with United's customer service, it took less than 10 minutes for them to grant me a refund."
Cons: "I ended up backing out of this flight and booking out of a different airport and with a different airline bc apparently this flight with United has been seriously delayed (4+ hours) multiple times before. We were told that the flight was cancelled for the 2 days prior."
Cons: "I prefer an entertainment console and monitor in the seat in front of me."
Cons: "Very scary flight"
Pros: "Luggage storage was large"
Cons: "Metal rails of seat in front and couldnt fit carryon below seat in front, bcharge for entertainment"
Cons: "Both flights were delayed, and was charged a $200 oversized baggage fee for a bag that actually isn't oversized according to the measurements on the United website"
Pros: "The crews were accommodated"
Cons: "The flight was delayed on so many occasions."
Pros: "Seat was ok in stiffness and padding"
Cons: "Don't like sitting with my knees propped on the seat in front of me when I'm only 6' tall. feel like you could give a touch of extra legroom for times like when you want something out of your bag crammed below the seat and you have to jar your neck sideways to reach it and try not to be in your neighbors lap while doing it."
Pros: "Everything went smoothly"
Cons: "Good options are terrible"
Pros: "Excellent and content flight."
Cons: "No complaints"
Cons: "it was disgusting service. We never got to make it out to Denver. Our flights kept getting canceled even though we didn't buy tickets to be on stand by. Never flying with this company ever again!!!!!"
Pros: "Flight attendants were helpful, courteous, and welcoming."
Cons: "My seat didn't recline"
Cons: "Flight was delayed a few times , learned once i got to the airport flight was delayed .. and delayed 2 more times while on the plane .... They didnt know which way the bags were located ...(baggage claim or at the door way of exit of the plane )"
Pros: "Nice comfortable seating. Fell straight to sleep"
Pros: "Pretzels is not enough I pay a lot to travel"
Pros: "The seats were much more comfortable than the regional jet and I was able to get some rest."
Cons: "There was no gate agent until about 6 minutes before the flight was scheduled to take off and when got there they were rude to customers and dismissive."
Pros: "The comfy seats"
Cons: "The fact that I had to pay to watch tv. Maybe people should have to pay for movies, but not for watching tv. Flights and till we takeoff can take a while. It would be nice to have some free entertainment. The plane was very hot when we were boarding."
Pros: "Comfortable seats and lots of leg room. I was not crowded at all. It was so nice to not feel cramped and to have plenty of room around me. It was one of the most comfortable flights I have experienced in years!"
Pros: "United spokesperson was able to get me on another flight out of O'hare. She was awesome."
Cons: "Nobody at the gate was helpful. They just kept saying check the board."
Pros: "The crew was friendly"
Cons: "I spent 4 hours waiting for a connecting flight the scheduled wait was 45 min"
Cons: "Everything! Even worse than my previous flight. Delays were inexcusable, staff ridiculously unfriendly and just bad attitudes all round. Very unpleasant experience, won't be using this airline ever again."
Cons: "The only snack available was a mix that had dairy. Other airlines, like JetBlue not only have a selection from which to choose, but at least one option is vegan."
Cons: "My flight from NY to Houston was delayed, then my flight from Houston to Austin was delayed, then was cancelled without any communication, leaving everyone on the flight stranded at the airport at 1.30am when we were supposed to leave at 8pm."
Cons: "Some inspector idiot decided that the exterior cover stickers weren't "up to code" literally half an hour before my flight, delaying us 2 hours. I got onto a different flight at the last second, then the same thing happened to that plane. Brilliant on their parts. I almost lost a job interview thanks to your people."
Cons: "There was confusion on where to go check luggage and what duty free items could be carried on board."
Cons: "Old plane. An almost two hour delay taking off once we had boarded the plane. Terrible in flight entertainment options. 30 minutes straight of turbulence just before and while landing."