food and service
Great friendly staff, good food.
Both legs were late, the first nearly making me miss the next. Lost my only suitcase for the trips. Seats are really uncomfortable.
Food and the services by flight attendants.
The airlines broke my stroller. Complained to the crew but they pointed us to 4 different directions! Now I have a toddler running around the airport since she is not strapped down to her stroller, heavy carry on sand a broken stroller to carry around incheon airport trying to look for their office that nodoby knows where it’s located at!!!! When we finally found the office, their answer was to contact Chicago crew when we get back! No solution for us for the mean time! I’ll be on vacation for a month! Now I guess I have to pay for a new one out of my pocket for their mistake!
The flight attendants were all helpful and nice, which is rare.
Of course flying economy for a long haul is pretty dismal. One the way back the bathrooms did not have running water. ewww! they let a bottle of water for people to use; no thank you!
|Flights Arrive in||Chicago|
|Flights Depart from||Chengdu|
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