Daily cleaning, installation of cabin HEPA filters on flights from Chengdu
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 23h 10m
The cheapest ticket to the United States from Chengdu found in the last 72 hours was $1,010 one-way, and $1,543 round-trip. The most popular route is from Chengdu to Los Angeles, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $742.
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Scores according to KAYAK customer reviews
Pros: "The crew was helpful and meals are delicious."
Cons: "Give free mask."
Pros: "The plane was ghetto and old and there was only one tiny restroom for the entire economy class."
Cons: "A newer plane with more restrooms would be great."
Pros: "Very caring, and pay full attention to passengers."
Cons: "Better food quality, more movies please."
Pros: "The crew was very good. The service was fine."
Cons: "The food could have been better."
Pros: "The crew was very good."
Pros: "The flight was relaxing and the layover in Tokyo was brief and comfortable."
Pros: "Service Quality"
Cons: "Seat does not recline"
Pros: "It was a quick flight, and as it left at night Japan time, I was able to actually sleep 7 hours or so of the full flight."
Pros: "Flight attendants were very nice"
Cons: "Movies on board need upgrade"
Pros: "Honestly everything went really well. Like the title say, it was easy booking, a great price, and I got some wonderful memories to bring home."
Cons: "I did think about changing my departure time but the ticketing agency didn’t relly quickly enough so I was stuck. Luckily it worked out."
Pros: "The service...the food...the entertainmrnt....tq tq tq"
Cons: "Seats are almost impossible to sit comfortably for such a long flight. Not nearly enough legroom."
Pros: "Friendly & helpful stewardesses, watched new release movies, good meals, overall a smooth ride."
Cons: "Quite a few passengers with young children crying throughout the trip but I can sympathize trying to keep them occupied on such a long flight."
Pros: "Loved that they offered us ANA postcards on the flight in to send home. I loved that they gave the kids inflatable ANA airplanes. Loved that they were accommodating with our Carry on luggage"
Pros: "Quality of the planes"
Cons: "Nothing as far as human services. Thai used to be and I have flown Thai since i was a teenager, many many times. I used to every time get excited to fly with Thai. this time i had two Thai connections between Tokyo - Bankgkok and Bangkok-Delhi, both times my two young minor children were automatically seated away from me and each other also during checkin process. it took a lot of time and convincing the agent to get my own children seated with me on long international flights! Food service was worse than expect for name of Thai airways!"
Pros: "Nice short flight. Houston is easy to navigate. Staff were friendly."
Cons: "They didnt want to board my twins and I early so we blocked the aisle as i got them sorted. I had to sit over the aisle from my children as it was a 2 2 seating but the staff didnt seem to pursue where their mother was even though i was 1 row back. They didn't need me but i thought they should have at least enquired as to where the parent was of 2 11 yr olds. They were also curt trying to rush us off the flight as my daughter was trying to locate a lost item as we arrived. She has limited sight and we need time to get off and to find things.... given she has lost an iPad, and very expensive reading glasses and other things on the trips that span 24 - 36 hrs."
Pros: "Very polite staff"
Cons: "The curry made me sick and the movies were outdated."
Cons: "The food was not as good as in my previous flights."
Pros: "The time is on time ."
Pros: "On time. Flight attendants don't shy away from helping passengers put their carryons in the cabin compartments. They were there in a split seconf to assist you - ANA flight attendants only. Food was great in ANA airlines. Toilet is clean. Boardinh was orderly."
Cons: "More frequent offer of drinks to passengers"
Pros: "Seating was comfortable, staff were very attentive and obliging, offered tea, coffee water etc frequently. Blankets were also on offer. No comments to make in food or entertainment as not on offer ( as a domestic flight would not expect them)."
Pros: "Everything was fine"
Cons: "The seats hurt my butt"
Pros: "The configuration of 787-900 Busn. Class was very good. However need to age Chivas Regal to 18 years like KAL, not ordinary 12 years. Flight attendants were exceptionally efficient, professional, courteous, and outstanding ambassadors for ANA and Japan itself. In the US Marine Corps we would say "Ooo Rah". I may heed to check out your milage club and stop using various carriers for my trans Pacific flights. Thank you very much ANA."
Pros: "I had a "premium economy" seat for this leg. That was good, and the seat itself was much more supportive than most airplanes have. Crew was attentive."
Pros: "La puntualidad absoluta, la amabilidad de la tripulación y los baños impecables durante las 13 hr de vuelo."
Cons: "Creo que la comida podría mejorarse un poco pero es un detalle mínimo"
Cons: "The check-in at LAX. They form 2 different lines for Economy. The 1st line was lined with the people arriving first. Then the 2nd line started to fill later. But when the ANA agents came out, they have no clue and serve the line of the people arriving later. Should know what they are doing. Either just 1 line, or if 2 lines, should ask which line come first"
Pros: "free movies"
Cons: "somehow new seat of this aircraft is very uncomfortable with my hip. It was kind of painful to sit tight for long period. I think my body likes older seat which actually reclining toward behind other guests. or I guess maybe I just get older. I asked 2 beer cans but completely ignored. maybe I was too shy."
Pros: "Very convenient and generally positive experience on this flight. Modern aircraft as well."
Cons: "Small seats, what do you expect from economy."
Pros: "Comfortable. Excellent service."
Cons: "Missed my flight over a misscommunication on getting to the airport. Thete was not sufficient time to arrive more than an hour early due to the fact Gimpo airport opens at 6am and the flight was at 7:45. When I arrived I was not allowed to check in or board and no one wanted to help me find out what to do. They suggested I call my ticketing agent. Thankfully they were helpful but they mentioned the ANA SHOULD have helped me find the next available flight but the representative kept repeating it was not her job. Finally she looked and said there were no available flights and tried to push me to buy another ticket through another company. My ticketing agent helped after she heard what happened and rebooked my flight for the next day. Hopefully everything goes smoothly but ANA staff at Gimpo were a bit of a nightmare to deal with"
Pros: "The crew was very efficient and the food was also good"
Cons: "You should add some veg dishes"
Pros: "The food were good and just enough for the inflight need"
Cons: "The time to get to the next flight is so tight! I wish there's a 30 minutes more so I don't have to rush and be the last one to get in the plane."
Pros: "Flight was very good - enjoyed meal and entertainment"
Cons: "Should make it clear to passengers ahead of time that flight departs from international terminal (terminal 1) at Shanghai airport (and also that flight is NOT out of Pudong airport, although we were aware of the latter fact ahead of time)."
Pros: "The airline made sure my family sat together when I couldn't get seats together online. The food was waaaaaay better than the US carriers, and the service was impeccable. 5 stars for ANA all around!"
Pros: "Meal from KUL to HAN was tasty. The separation of the gravy based dish from the rice was a great idea to prevent the soak up. Personal touch screen responsive and quality definition."
Cons: "Nippon kept the planes uncomfortably warm. Also, we were not in an exit row, but our seats still didn't recline."
Pros: "I liked the Service and all. Airline offered me a wheel chair since it was on a record from last flight. They escort me to the plane.and plane to my daughter at the other end."
Cons: "Could not fall asleep as the chair would not recline enough"
Pros: "Good Business Class, will fly them again. Excellent service."
Cons: "No meal served upon take off, snacks only."
Pros: "The food. the personable flight attendants. The whole experience is amazing."
Cons: "Lack of English movies on the ife. Mediocre headphones in business class."
Pros: "Most all."
Cons: "Old business class configuration. Today, expectations are for lie-flat chairs, especially for longer flights leaving at very early hours."
Pros: "Modern planes Clean planes Great flight attendants Comfortable seats in economy"
Pros: "Very attentive, professional crew."
Pros: "In-flight service from staff was excellent as always, food is good but not outstanding (but let's be clear this was economy class), movie selection is good."
Cons: "From Japan to other places they're always organised, but boarding in London was a little chaotic which is a common problem for ANA flights in other countries *to* Japan - they hadn't set up signs properly or made clear announcements for families with children, First Class, Business class boarding etc. The First Class/Diamond status queue (not for me!) was actually set up in front of a supporting pillar, basic organisational things like that. On balance though, still a top-class airline."
Cons: "Limited movie and news programs"
Pros: "On time，no delay. Food is good. Crew is concerned about passengers when I request to change to an aisle seat，though my request is not fulfilled. I still appreciate the crew's effort."
Pros: "staff was very nice and helpful"
Cons: "movies were not sp good"
Pros: "Smooth flight with great service"
Pros: "Service in a air."
Cons: "I needed water in the airplane because inside was so dry, however it was so hard to ask water and they gave me very little of water."
Cons: "Taipei airport lacks seating in general wait area. There is congestion and slow lines to proceed from there to larger waiting area below."
Pros: "Friendly staff great food and customer service very comfortable seating wonderful atmosphere. Thank you much for taking care of me"
Cons: "Everything was perfect"
Pros: "The crew was very friendly and helpful."
Cons: "I am unable to eat dairy products so I choose the vegetarian meal thinking that would be my best option however it had cheese and butter in the food so I couldn't eat most of what was served."
Cons: "Good as expected"
Cons: "On this day, I’m well please."
Cons: "Ensuring passengers left room for everyone's bags. There was a man who put many items up above leaving me no room for my bag in the bins >:("
Pros: "Fast travel"
Cons: "Customer service"
Pros: "I was trying to make a connection and the crew moved me up to the front to get off the plane faster."
Cons: "Crew at boarding and on flight were not kind. Very disappointing"
Pros: "Comfortable seats."
Pros: "They are all very friendly"
Pros: "Boarding process and take off was the most efficient - truly impressive! I don’t think this had anything to do with the airline, but every flight with them was so quiet (no crying babies/children, loud adult conversations), I thought I could hear the pin drop! Their safety demonstration was uniquely done by dancer, which made it interesting to watch every time! I left my jacket on one of my flights, but they returned it to me when I boarded the next flight - I was gratefully surprised! They had complementary tooth brush/toothpaste, ear plugs and eye masks in the restrooms. I thought this was a good way to reduce passing out items not all passengers wanted. I wish all airlines could copy these amazing features from them."
Cons: "Their meals were underwhelming- in four flights on my trip, they were basically the same main course. The rolls with margarine, same fruit and strongly cultural seasoned vegetables that were served every time, all of which I could not eat. I have liked every airline meals and hospital food, but their food was below institutional food quality. For an Asian airline, the flight attendants were rather crude in their speech and mannerisms. I could barely hear and understand the announcements in spite the fact that passengers were extremely quiet. Their choices of movies were very poor; it seemed that 3 out of 4 flights had similar options."
Pros: "Crew and attendants did very well"
Cons: "Gate change communication"
Pros: "Amazing crew and food; clean lavatories throughout the flight"
Cons: "Need more elbow space; 10 seats across in the economy section really soured the experience"
Cons: "Everything was great"
Pros: "Late night flight, crew was good and timely"
Cons: "I got sick from the spaghetti dinner served 2 hrs before landing."
Cons: "Fair enough"
Cons: "Same as above"
Pros: "The crew were nice & the flight was on time."
Cons: "Food was ok but I was in the Economy class. I do agree with a review that no water was served during a long flight. Drinks were served only after a meal."
Cons: "The crew were not very friendly, they went about their tasks but did not engage with the customers in a friendly manner. It was very much as though they were doing the minimum for the job/flight. For instance, when you board and sit down the first thing they give you is the menu and then the landing card. But I've just sat down I don't need these two extra pieces of paper immediately. I sat on an aisle and must have been knocked 5-6 times by the carts. After I was bumped then I hear the 'excuse us, carts coming through'."
Cons: "I don’t understand why flights don’t board from the back to the front. People at the back have to get past the ones in front still in the aisles to get to their seats."
Cons: "Great flight, and food was pretty good as well."
Pros: "Crew friendliness, comfortable seat"
Cons: "the temperature on the plane fluctuates a lot. Sometimes very cold and sometimes too warm."
Pros: "Food is good"
Cons: "Food was not really appetizing."
Pros: "The service was very good, the food was better than at most airlines. There even seemed to be a little bit more legroom. The bathrooms were kept clean."
Cons: "It was a long 9.5 hrs flight! Economy class is okay! Nothing wrong w the airline, its just not comfortable to sit for almost 10 hrs long!"
Pros: "On time departure Attentive crew Good food"
Pros: "Food was hot and very good. Had beverage service several times. I was seated in economy. New plane and each seat had it's own video monitor. Nice feature."
Pros: "Good food. Lots of movie selections. I like the amenities in the bathroom."
Cons: "Less space. No socket to charge phone."
Pros: "Quick boarding, felt like more leg room than usual, polite courteous staff, good movie selection."
Cons: "Food was good, but I've had better with other Asian airlines. They served me croissant with breakfast that was so dry, it crumbled all over my lap."
Pros: "Having an aisle seat on a packed glf"
Cons: "The attitude of some of the flight attendants. You ask got ice with your beverage and it's like I am asking for the world. And, then you get a couple pieces of ice if you're lucky but only have s glass of beverage. Is that ridiculous or what... both leaving the States and upon returning was the same situation...it's only ice..."
Pros: "Same as above."
Cons: "Same as above, but there were not a lot of open seats, so we were moved to the bulkhead."
Pros: "economy plus was well worth the extra money"
Pros: "extra room in the extended economy class. i was upgraded to there because of my gold star alliance"
Cons: "nothing to note"
Pros: "I remember back when i was a kid and my Grandmother took us to Disneyland, back when there was "Service" in the USA. If i can avoid any US carrier, and I will fly with EVA. there is meals on flight, checked bags, carry-on bags, smiles, all without extra fees, charges, and they were least expensive to fly."
Cons: "As with all airlines the seats are a little tight and a bit more legroom would be nice, I am a larger man and it was still comfortable even after 18 hours of flight time."
Pros: "same as previous flight"
Cons: "same as previous flight"
Pros: "I became very light-headed during flight and received excellent and compassionate care. Wonderful crew."
Cons: "The food is fine but not great"
Pros: "The stewardesses were outstanding and really seemed to care how we were treated. Fantastic"
Cons: "the entertainment from the flight from Taiwan to the Philippines was unsatisfactory in every conceivable way . No choices, no quality and the same for everyone."
Pros: "Personalized attention"
Pros: "They didn't feed me after 12 hours of flight from Taiwan to Seattle."
Cons: "Nothing to like about Alaska airlines."
Pros: "This was a two-level plane and I was given a seat on the second floor. The second floor was quieter and I had a lot of leg room which made the long flight very comfortable."
Cons: "The flight was delayed approximately 2.5 hours. We boarded the flight and then sat in the plane as repairs were being made. The problem was "water leakage" and the restrooms were being worked on. Many people still used the restrooms while they were under maintenance. I'm unsure if that is what slowed down the repairing process, but if the plane was being repaired, I would rather not sit on the plane during the 2+ hour process."
Pros: "Could charge my phone!"
Cons: "Not a fan of crowded economy class flights"
Pros: "My connecting flight was late and they held my flight from Taipei to Seattle for me to make that flight, otherwise would have been a 24 hr wait. Thank you EVA! What great service!"
Cons: "the kid was kicking the back of my seat for 12hrs...."
"Really I can’t think of anything that could’ve been better. Thank you for an excellent trip"
"Check-in at Bangalore airport was horrible experience. It was taking for ever to check-in. This deserves improvement."
"The boarding procedure was ABYSMAL. It is infuriating to be asked to "social distance" and wear masks when the airline is unable to conduct boarding in an organized and efficient way. The crew was totally incompetent in informing waiting passengers. No microphones. No digital display of boarding order. No staff assistance. Waiting for WAY too long with no explanation. It was perfectly awful. Food was eatable but completely tasteless. Not nearly enough liquid distribution."
Pros: "Staff were accommodating and considerate, great flight!"
Cons: "Crew is very slow in serving and removing spiked plates. Food menu is very limited and not even asking for Tea or coffee, very poor service, feedback alone they ask verbally and thank to be positive. Late boarding not proper announcements"
Pros: "Amazing service. Incredible comfort."
Cons: "My baggage got missing"
Pros: "Boarding was smooth."
Cons: "The crew were not attentive. I needed milk for my child but they never came back. Their food was HORRIBLE and only two choices and both spicy and tasted disgusting. Honestly the worst flight for me with Qatar airways"
Cons: "Not a lot other than better choice of movies and music. Super airline as always"
Pros: "Good flights"
Cons: "Qatar Airways Maharjan lounge snack Restuarant service was not great. Boarding was very inconvenient in Doha using the bus. All the rest at Zurich and in flights was good."
Pros: "In-flight entertainment choices."
Cons: "It was a long flight, frequent offers of snacks and drinks would’ve been great."
Pros: "crew was amazing.. seat are comfortable"
Cons: "if the food includes children meal ."
Pros: "Great service, as always. Very comfortable flight."
Cons: "In flight WiFi is too expensive and unreliable. Compares very poorly to some competitors (free - in business - and fast on Turkish Airlines)"
Cons: "The visa check personnel were the most discourteous airline staff I have ever encountered."
Cons: "better food"
Pros: "Everything ,good service ,friendly crew affordable rates"
Pros: "We received friendly attitudes with lots of soft drinks. Upstairs in the airbus was good as my seat was near the emergency door, where I had room for my long legs. I was given aisle seats on both return flights so I could move about more. The meals were lovely. The airbus was good for peace & quiet from crying children."
Cons: "I had left an expensive style of neck/travel pillow i left in my Perth rental car but wasn’t supported to pick it up. I had to arrange for the car rental firm to post it. We had over 3/4 hr to fly. We were boarding. It’s a shame there wasn’t a quick way of getting my pillow to me without customs bureaucracy. It was a simple mistake. A toilet was blocked and temporarily unavailable. Some passengers were taking a long time and queues were building at different times."
Pros: "The crew were fab"
Cons: "Same as above."
Pros: "Staff was great"
Cons: "Qatar Airlines charged us a 600 Euro fee for missing a flight even though we contacted them before to explain the circumstances beyond our control."
Cons: "Wrost app I don’t advise any one use it cause"
Pros: "Access to entertainments"
Cons: "CRYING BABY BUT I UNDERSTAND THOUGH"
Pros: "All crew were nice"
Cons: "Diabetic food not palatable,. No Mango juice, did not serve Diabetic meal earlier. I had hypoglycemia.."
Cons: "this time food was not that good which when traveled before."
Pros: "Staff very friendly. Loved the adjustable headrest as I am shorter and this is the first time flying that my neck was so comfortable I didn't need my travel pillow! Food was excellent!"
Pros: "The airline stewardesses were Fabulous! Especially one from Doha to Cape Town. Food was good and more than enough to eat. I was impressed by the scheduled meals and drink offers , very important for a dietetic"
Cons: "No leg room, can't stretch your legs properly so my bad knee was in pain"
Pros: "Again, the crew were top notch"
Cons: "Comfort and available entertainment were so-so"
Pros: "I liked the open space not fully booked flight. Nice leg room and lots of choices of shows to watch"
Cons: "Not quite enough space if I were sitting alone. Men pee on toilet seats"
Pros: "on my flight from bkk to Doha all the flight attendants were very helpful. One in particular with the name Mary Jane, was very helpful and she stood out among the rest. Thank you for your kindness and help when I couldn't eat some of the foods on board. Whom can I write an email to so that I can be sure that she gets noticed for her work? Thank you"
Pros: "Easy boarding. Courteous, helpful and professional crew members."
Cons: "No internet service on long international flight."
Pros: "Really helpful i was the first one out from airport because i was assigned wheelchair."
Cons: "Everything was all set. Only shortcoming was No free wifi"
Cons: "Two meals served. Too many chicken options, so alternates quickly ran out. Also first drinks were served 3.5 hours after boarding gate opened. No drink options at boarding gate."
Pros: "Service offered by crew, arranged veg food when found not listed. Boston to Doha veg food loading needs improvement."
Cons: "Wait time at Doha for next flight."
Pros: "It was excellent."
Cons: "It was excellent."
Pros: "Service and crue was good"
Pros: "Good service, plenty of entertainment options, modern aircraft."
Cons: "We didnt travel on qatar airlines we travelled on airlines from chilie but the staff from qatar airlines"
Cons: "qatar airlines has some old airplanes foods are not good"
Pros: "Best Arab airline so far.5 star but if I could give more i would"
Pros: "2 bag checks allowed and being giv n th option to check in an additional carry on at no charge."
Cons: "Boarding was hodge-podge. Seats are way too close together for a long haul...person's tray in front of me was in my face the entire trip and she didn't bother inclining throughout so had to eat my meals like a contortionist. Cramming more seats into a finite space seems to be what all airlines are doing these days. This of us whom are above average in height are forced to insure a more painful and uncomfortable flight as a result."
Pros: "On time, good crew, easy connection."
Cons: "Hard and tight seats for such long night flight."
Pros: "The food was perfect"
Pros: "The entertainment selections and the comfort of my seat."
Cons: "The flight was delayed for two hours without any warning, despite being registered for the airline's flight notification system. Service was terrible. The flight crew did not offer any kind of apology or explanation for the delay. Food and beverage service was delayed and the staff was forgetful of guests' requests. Upon our arrival in Doha, checked bags did not arrive until 2 hours after we landed! How does an airport receive a 5-star rating, but takes 2 hours to return baggage to its guests? Overall, a poor experience from Qatar Airways."
Pros: "Newer aircraft, good crew"
Cons: "Food was average. Poor movie selection"
Pros: "Leg room. Free booze. Personalized attention"
Cons: "The thought of flying American carriers afterwards"
"Emirates what could gone wrong"
Pros: "Good food and excellent service"
Cons: "Noisy plane made the entertainment inaudible"
Pros: "The crew was amazing."
Cons: "Free first class upgrades!"
Cons: "Best airline!"
Pros: "Good food. Professional crew. and overall good experience for a 15.5 hour flight."
Cons: "Again, If you allow people to choose tickets online and they pick the front row, at least don't put them in the back row. That is the opposite of what they requested. After a.long flight and the limited recline, I am very sore in my back. Probably the most uncomfortable flight to date in my travels."
Pros: "I am so glad to choose you guys thank you for everything"
Pros: "The crew good except one man i guess from India"
Cons: "The food was not good at all"
Pros: "Great crew. More room for seat would be better"
Cons: "All seats should look like the first class seats. I’m a little person and still was cramped. Can’t sit in same position for that long."
Pros: "Very professional and helpful crew. Great entertainment."
Cons: "Seats in economy a little cramped. Better to fly their A-380 double decker as more space."
Pros: "Good flight and crew but......."
Cons: ".........they left my suitcase in Seattle and it didn’t get on the flight to Dubai AND they didn’t want to give me a voucher for accommodation in Dubai despite a 15hr. wait for trip to South Africa. For two hours I pursued different officials in Dubai until they organized a voucher for overnight acc"
Cons: "The Crew could be more friendly"
Pros: "Great crew, especially Emma from the US and Amanda from Canada."
Pros: "The flight was on time and the crew was nice."
Cons: "The entertainment options and food were outdated and very much unpleasant. Probably the ground staff was careless, thus, they just broke my one baggage in that transit."
Pros: "Comfortable seats, good entertainment and nice crew. The flight was good so I could sleep from time to time."
Cons: "The flight was supposed to have one stop in Dubai. But the return route was changed so we had 2 stops, one in Dubai and another one in New York with long hours until the next connection. I arrived in Seattle a day later which made me lose a working day."
Pros: "The crew was friendly but not always available for requests. I suppose I could have used the "attendant call button" but it would have been nicer if they were more observant when I was looking at them with a look of "I need something" as they walked by"
Cons: "Boarding process seems standard - always takes a long time to board and disembark. Older planes have screens with poor touchscreen responsiveness and poor resolution. I was surprised to see that the short-haul flights had better screens than the long-haul flights. I was on a 3 1/2 hour flight each way from Dubai/Delhi with beautiful screens but the long-haul each way from Dubai/Seattle had the crappy screens."
Pros: "I love the meal"
Cons: "Some crew member is bad customer service they're not pay attention on you."
Pros: "The crew & the ground personnel! Very polite, helpful & efficient!"
Cons: "I loved flying by Emirate! But not anymore! Too conjested!! You keep raising the fares but continue taking away the few perks that used to set you aside from other airlines! The food was less than ordinary! Sadly, you have taken away the open buffet between meals. This buffet of fresh fruit, chocolates & healthy bars were welcome & much appreciated! The little pouch with few essential things for travellers was very useful......you've taken take away too! Qatar, Turkish or Itthehad Airlines are beckoning me!"
Cons: "My one problem, which is not Emirates' problem, is the lady that sat behind me on my way to Dubai in October was unhappy if I reclined my seat at all. I didn't want to cause a problem, so I left it upright - later on, when I walked to the back, I saw her sleeping w/her seat reclined! That really was my only complaint, and like I say, that really has nothing to do w/Emirates."
Pros: "entertainment part made time fly from Dubai to Seattle and staff too were awesome."
Cons: "15-hour flight not happy thing to be mid-air."
Cons: "No room to stretch feet out, couldn't straighten legs out. I walked as much as I could, but my ankles and legs were swollen for three days after flight."
Pros: "The food, crew and comfort were as good as can be on a 14 hour flight."
Pros: "Hard working, friendly, and effective team. Your customer care is matchless!"
Cons: "I only have one objection. The crew lost control of restroom cleanliness toward the end of the flight. I know this is a challenge on a long flight, but your crews normally do better."
Pros: "Sorry...pushed a button the it disappeared. Will try again... As always, returning home from an international two week trip is always thrilling but exhausting. The hours of travel seem slow. My half table of Advil PM worked wonders though. Gracious service, always willing to help myself and those seated around me. Clean bathroom facilities. Overall, I'm thrilled to be home safely."
Cons: "I picked slimly through my food. Nothing seemed too appetizing. The entertainment options were a bit difficult to navigate. Choices were a bit limited as well for a long flight."
Cons: "The crew were so friendly"
Pros: "The whole experience from boarding at DXB to landing at SEA was excellent. Crew was very friendly and patient and food was great."
Pros: "their hospitality"
Cons: "The food"
Pros: "On time departure"
Cons: "No food at all, the same flight in the other direction had food."
Pros: "The flight crew is great, the plane is modern and the in-flight entertainment is awesome"
Cons: "Food quantities could be more. In such long haul flights, individuals line myself who do not sleep in focus tend to get hungrier. Boarding at Dubai has become a mess ever since Trump instituted a restriction on carry-on electronic devices for flights to the US originating from certain middle eastern counties."
Pros: "Emirates makes it a bit more comfortable than other carriers while there is nothing we can do about the long flight and being in a crowded space."
Cons: "Prepare for more and more security measures."
Pros: "Flight staff was responsive and courteous."
Cons: "Seats are hard. Had to sit on pillow and blanket to soften. Entertainment screen did not work properly (would not follow finger movement - seat 45A. I did not tell staff."
Pros: "The in-flight entertainment options were spectacular and the availability of the crew was first-rate."
Cons: "The late arrival from Bahrain (0130) required a 40 minute bus ride to the terminal, which reflects poorly on the reputation of Emirates and the Dubai airport in general. It felt very poorly organized and shoddily run."
Pros: "from start to finish Emirates has always got the best service for economy class, been flying EK from DXB BOM and SEA DXB BOM for last 10 years with complete satisfaction"
Cons: "no complains"
Pros: "Great service"
Pros: "Excellent experience"
Pros: "Good entertainment"
Cons: "Seat was broken, the crew was unresponsive to calls, food was expired/bad. Seating was terribly uncomfortable because it was broken. I couldn't recline and the crew didn't really help. I love Emirates and I always fly Emirates. So this was an exception and very disappointing."
Cons: "I got food poisoning on this flight. Cramped in the middle seat for 14 hours while throwing up was not pleasant."
Pros: "Entertainment selection and legroom were good Entertainment selection included recent movies in various languages and premium TV shows."
Cons: "Legroom in economy was good; however, seat width wasn't. You rub elbows with your neighbors while eating. Asian vegetarian meals were nauseatingly spicy - not the "hot" spicy type, but the cinnamon/cardamom overuse type. Most crew members gave a cold shoulder to passengers."
Cons: "The in-flight crew was rude and aggressive. Also there was no communication or announcement regarding the delayed flight. Food was substandard. We've had much better experience with emirates in the past. Next time perhaps we will opt for another airline ."
Cons: "the vegeterian option was missing in lbreakfast and lunch"
Pros: "Its a 14 hour flight and there were some seats open so we were allowed to feel free and use them just so we can sleep better if we wanted to...."
Cons: "Not having enough chicken food by the time they serve the last few rows."
Pros: "PLenty of room (for tourist class), great entertainment system."
Cons: "The crew did not pass through the cabin frequently enough to collect trash. As a result, a lot of trash built up in the seats and aisles during the 16 hour flight."
Pros: "Best long haul flight I have ever been on in economy. The flight was great, the only draw back was our seats were in the middle of the middle but for a last minute reservation we were happy to be sitting together. The leg room was good. The crew was phenomenal. The food delicious!! The toilets were clean throughout 14+hour flight."
Pros: "There was sufficient legroom at the seat. Amenities were provided to remain "fresh". Not computer literate, the entertainment was more than adequate."
Cons: "I told the flight attendant while boarding that it was not appropriate to have very little children on a flight of this length. Much to my chagrin, an Indian woman had two howling urchins one row in front of me. These howling urchins proceeded to scream their lungs out for 11 of the 13 hours of the flight!! One of the babies was so small, it looked like she had just pushed the critter out earlier that day!! Had they told the Indian woman to drive or swim to Dubai, the ratings would've have been excellent. I did not pay good money to have to sit in a NURSERY!!!!!"
Pros: "Flight attendants very very helpful in fixing some kind of mechanical error with my overhead light. When it was stuck on and the remote didn't work, they figured out they could reboot the system and turn it off. I'm glad I had my own headlamp so I could read during the flight, but overhead permanently off was much better than permanently on! I'm very grateful for their persistence in finding a solution. The agents at the Seattle location were very helpful assisting with our baggage problem, caused by Emirates gate agents in Dubai"
Cons: "The worst part of this trip was the surprise demand at the gate in Dubai that we check our duty-free liquor in a bag at the gate. There was no warning, no packaging to help protect our purchase, and no recourse We arrived in Seattle to find a liqour soaked bag. The liquor, of course, was a special gift and something we cannot simply repurchase. Very disappointing experience, especially after hearing good reviews of Emirate Air's generally good baggage handling and policies. The agents in Seattle helped remedy this, but it is a big hassle nonetheless as we arrive home to be dealing with damaged personal electronics and finding receipts all while jetlagged and getting back to work. my overhead light broke on the flight! but the flight attendants were very helpful and found a way to turn it off so I could sleep."
Pros: "In-flight entertainment was good."
Cons: "Was sitting in 41D. By the team they came to my seat, they ran out of the standard vegetarian meal. I was told I 'had to pre-order' the veg meal, although it had never happened in the 10+ long haul 14-hr flights I've taken with Emirates in the past. I was under the impression you only had to pre-order special meals like religious (Jain, Hindu) meals and not the std veg meal. Emirates should advise so while booking a ticket. Secondly the flight attendant who was telling me this was INCREDIBLY rude. This was extremely uncharacteristic from Emirates crew as I had always come across very pleasant flight attendants. This particular attendant constantly, and very indifferently, asked me if I wanted chicken or lamb, despite me repeatedly saying I am a vegetarian. This continued for a couple of minutes, and then she got flustered, rudely asked again if I want to eat or not. I said I am not going to eat a non-veg meal, and then she dragged the tray away. Without offering me any kind of veg alternative (Emirates carries pizzas as well in this long haul flights). I ended up not eating anything for that meal. Extremely unpleasant experience which was not expected from Emirates."
Cons: "When I was boarding on my 14 hour flight from Dubai to the US, I was briefly informed by the Emirates boarding staff that my seat had been changed. I had specifically chosen my aisle seat because I like to stand often on long flights, so I was concerned that it had been changed. When I tried to get more information from the staff member, he dismissively said "Ma'am, this is a good seat" and handed me my ticket without even making eye contact. There was no apology or courtesy of any kind. I ended up with a window seat and I had to crawl over two other people throughout the 14 hour flight to use the restroom or stretch my legs. I expected more courtesy from the staff for this kind of inconvenience and will rethink my flight plans in the future to avoid Dubai."
Pros: "On time on each leg of the journey. Excellent food, excellent service. In flight Internet available for just US $2 for duration of the journey. Thoughtful meal selections and gifts"
Cons: "Seat selection is very constrained 48 hours before journey, even for passengers booked together on same ticket. Would strongly recommend that automatic default seating selection for passengers booked on the same ticket should be for all of them to be seated together, right from the time the ticket is paid for rather than having to individually select where each passenger sits."
Pros: "Timings were perfect for flight landing and departure. Cleanliness was there."
Cons: "Service was very poor. Asked for warm water 3-4 times - no response.. Asked for green tea - no response."
Cons: "Bring some salt and pepper, or only go with the Korean menu. Western fare was exceptionally bland"
Cons: "A normal flight with good service but at a really good price. I fly 15 or more times a year and would definitely do this one again."
Pros: "Seat comfort and service"
Cons: "Cabin temp too warm; mediocre headphones (bro f your own)"
Cons: "Flight was an hour late departing"
Pros: "Asiana crew was very cooperative and helping. The were fast and always bringing water and juice to passengers in 9.5 hrs flight. they were thorough in takeoff and landing preparedness."
Pros: "The crew was attentive and kind. The food inflight is pretty good for airline food! We were able to check two pieces of checked baggage per passenger, no problem (to/from USA)."
Cons: "Boarding from SEA is organized with designated lanes for various rows, but boarding elsewhere, there was no protocol for when to line up."
Cons: "Rude flight attendant. Disgusting!"
Pros: "Service was excellent"
Cons: "Seat was very uncomfortable and remote panel for adjustment was too hard to manage plus entertainment remote was unless. I think plane is too outdated. Wear and tear cave seem throughout the plane interior"
Pros: "The crew was very good."
Cons: "I requested a wheelchair due to limited walking ability. Myself and several others had to wait a long time after getting off the the plane. There were no chairs and it was difficult. A very nice guy finally brought us wheelchairs and rolled 2 of us at once through security and to baggage claim."
Pros: "Crew was nice, made sure they knew I was a vegetarian, gave me a snack that I missed when asleep."
Cons: "Seats on the Dreamliner are very hard."
Cons: "It was cancelled. There was no proactive communication from Kayak or Asiana about the situation. We had to cancel and rebook ourselves."
Pros: "The food service, how nice the aircrew is."
Cons: "No vegetarian food I’d you didn’t pre-order 24 hours in advance. I couldn’t check in online so preorder not an option. Boarding started late on both flights"
Pros: "Friendly staff."
Cons: "Dirty tray table. Poor audio quality. Tight legroom. Overly warm cabin."
Pros: "Their customer service and food"
Cons: "Very limited selection that repeats over both segments"
Pros: "We had a four hour layover in Seoul and there are free tours from the airport. Most were at the wrong time and too long, but we were able to go to a nearby casino and given a welcome package that helped kill a couple hours."
Cons: "It took an hour to get our luggage in Seattle. Too long!"
Pros: "On our flights to Palau and our return flight to Incheon, I had entire rows to myself, which was sweet!! I was able to stretch out a bit and get come good sleep."
Cons: "Airlines have done a disservice to travelers by adding rows and packing passengers in like sardines. Thus making travel an uncomfortable nightmare for economy seats. Take out a few rows and add a premium economy section - that would be awesome! Plus the plane we flew on was old - still had ash trays. The attendants, while courteous were not very friendly and cocktails poured were not very good. And, the charger in my seat did not work - bummer. while I appreciate very much uneventful and safe flights to and from our destination, I will more than likely not fly Asiana again. I don't like giving poor reviews, but you can't know to fix something if you don't know it is broken."
Pros: "We were able to check in and board the plane on time. Im fully satisfied."
Cons: "The food isnt good."
Cons: "No enough fruit to eat."
Pros: "Loved the service and comfort, food was exceptional for an airline."
Cons: "Suggest a better selection of movies and tv shows."
Pros: "I do like the Asiana airlines, they do arrive and depart as planned and they have a decent selection of food good service from the flight attendants. Pretty much, overall good experience in the plane"
Cons: "I personally can't say I didn't like anything in the Asiana airlines. overall it's been a great experience"
Cons: "The delay"
Pros: "Nice and very good excellent"
Pros: "2 free checked bags."
Cons: "Old, uncomfortable seats. No in-seat power. Weak entertainment options on tiny screens. 3-4-3 configuration means no seat is a good seat. No legroom. I hated my experience on thus airline and will work to avoid on future trips to Asia. Paid $200 for two bulkhead (NOT exit row seats) and flight attendants hassled me about where I kept my carry-on tote bag. Avoid, avoid, avoid."
Pros: "comfortable and simple, friendly staff and no hassles"
Cons: "options on food and drinks limited movies to select limited options and nothing exciting for my taste"
Pros: "Flight attendants were pleasant. Plane looked clean and in good condition. Seat comfort was okay."
Cons: "Sat on the plane for over 1 hour waiting for connecting flight."
Cons: "Smalll old fuzzy tv with no options"
Cons: "Disorganized boarding. Seats need new foam."
Pros: "The service, foods"
Cons: "The servers were very nice. They were always willing to help with all passion. The foods on board were decent. I love it how they had Korean traditional foods and American foods for the choice! I had 2 free bags checked with 22kg for each which satisfied me. Also I brought 2 small carry on bags. The only thing is the English of some servers were not really good. Sometimes they didn't understand what customers said. But I think it is just fine"
Pros: "Entertainment was okay"
Cons: "On both flights my party of 2 was split, despite an early check-in. We were lucky enough to swap seats because ANOTHER family was also split between us on the first flight. On the second, 3 parties were all split in the 3 rows in front of us, so we had to shuffle 4 different people before take off before the majority of the people were sat together. On 10 hour flights, generally I feel parties shouldn't be split unless they're checking in later than we did."
Cons: "It was very hot in the cabin. We were told that it was airline policy to keep the cabin that temperature. There is no way to adjust the temperature yourself. Also the chicken entrees should be avoided. If given the option chose the Korean meal."
Pros: "Very good service."
Cons: "The flight attendants took WAY too long to gather the food trays after the passengers had eaten. They should make many more trips throughout the journey serving water and juices."
Pros: "the seats were spacious considering it was economy."
Cons: "the kid next to me was awful, the crew was rude if you didn't speak korean, overall unpleasant experience."
Pros: "Entertainment and courteous crew"
Cons: "Food was OK not the best. Seats were very uncomfortable."
Pros: "We noticed we were seated together just before and they accommodated us at check-in and got us seats together. The food was good. They gave us nice little amenities (ear plugs, slippers, eye cover) and the food was good."
Cons: "Due to problems loading luggage, and not really knowing what to do, my flight was delayed over three hours, made me miss my layover by fifteen minutes and get stuck in Korea, they provided me with another ticket, but since they didn't have another direct flight, they put me on another layover. My next flight with Asiana to the US from Korea encountered another problem and I was further delayed another two hours, with another two hour layover in LA. The cabin crew was friendly, but not very useful. They provided food, but no help. This is the worst Star Alliance airline I have ever flown. I will not be a returning customer."
Pros: "The headphone jack was in the seat in front, not in the armrest; slippers were passed out"
Cons: "The plane got hot half-way through the flight."
Pros: "The crew was fantastic as always."
Cons: "It seemed like the air conditioning wasn't working so the flight was really warm and uncomfortable. I was trying to fan myself with the emergency exit handout. Also, the tv screens were really small, old, and didn't have a very good selection of movies."
Pros: "Everything nice service"
Pros: "The staff are nice and friendly and courteous. Food is pretty good too."
Pros: "The staff was kind and courteous. The meals were delicious. I appreciated the slippers, pillow and blanket. Boarding was very efficient. My trip was very comfortable, especially the leg room. I enjoyed the entertainment, especially the accupressure demonstrations."
Cons: "I can't think of anything I disliked."
Pros: "The food was good the staff pleasant and professional, for an airplane seemed to be clean. Everyone has their own personal entertainment screens. Food was pretty decent, better than I have ever had on a domestic US flight. Staff always seemed to appear happy and satisfied with their job/work; service with a smile."
Cons: "I found that unlike my SEA to Seoul flight, the staff on this 9 hour flight only brought drinks around during meal time; or you had to specifically call a staff member to get a drink. I really appreciated the first flight staff that took care to bring drinks around more often without needing to call on them. They seem very stingy with carry on items. Other than that, it was a very pleasant experience."
Pros: "Flight is on time. Crew were great and love that they offer free tour when you have long lay over."
Pros: "Staff was friendly"
Cons: "The meal selection and seats are not comfortable. It would be nice to have wifi and phone chargers on all flights"
Pros: "Excellent customer service"
Cons: "Asiana Airline allowed a drunken passenger sit next to me. Everyone can smell and knew that he is drunken. The 1st thing he did after sitting was drinking alcohol from his pocket. Yes, one of the staff came to him and got the drink from him. But, he talked me for about 4hours nonstop and made me uncomfortable at all. Other passengers around me saw him because he talked too loud. I expected that they would offer me another sit and left him alone. During 10 hrs flight, I had 2 Tylenol capsules because of the smell of the alcohol from him. It was REALLY hard time for me to sit next to him during 10 hrs. DO NOT ALLOW A DRUNKEN PERSON TO GET ON A PLAIN FOR OTHERS."
Pros: "Enough space for feet, kind crew members, good food, free alcoholic beverages."
Cons: "Air system got very cold over several hours during the flight. Experienced by myself and my traveling partner. There was also a huge gap of several hours when it seemed no staff came by for drinks, but there might be a chance that I just missed it. Also the display screen kept coming on, alone by just accidentally striking the switches on the armrest when moving. Not the best design, if this keeps happening."
Pros: "flights both ways were on time."
Cons: "Had to pick up our own wheel chair at baggage claim instead of at the gate."
Airlines flying from Chengdu have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Chengdu
Masks required on board, masks provided on flights from Chengdu
Social distancing seating
Middle seats unavailable to book on flights from Chengdu
Testing for antibodies, testing for symptoms for flights from Chengdu
Waiving of change fees. Search flexible flights from Chengdu