Find cheap flights from Chiang Mai to Bangkok Suvarnabhumi Airport

CNX - BKK

Find cheap flights from Chiang Mai to Bangkok Suvarnabhumi Airport

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Round-trip
Economy
Chiang Mai (CNX)
Bangkok Suvarnabhumi
Fri 12/3
Fri 12/10
Any month
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Good to know

Low season

March

High season

November

Average price round-trip

$75

Good deal round-trip

$86

Good deal one-way

$43
Best time to beat the crowds with an average 29% drop in price.
Most popular time to fly with an average 24% increase in price.
(avg. price over the last 2 weeks)
or less
or less

When to book flights from Chiang Mai to Bangkok Suvarnabhumi Airport

Estimated round-trip price
Average price per month
Flight prices as travel date approaches

Top tips for finding a cheap flight

  • Looking for a cheap flight? 25% of our users found flights on this route for $43 or less one-way and $86 or less round-trip.
  • The cheapest flight from Chiang Mai to Bangkok Suvarnabhumi Airport was found 51 days before departure, on average.
  • Book at least 2 weeks before departure in order to get a below-average price.
  • High season is considered to be October, November and December. The cheapest month to fly is March.
  • Morning departure is around 37% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for booking Chiang Mai to Bangkok Suvarnabhumi Airport flights

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Top 4 airlines serving Chiang Mai to Bangkok Suvarnabhumi

Scores according to KAYAK customer reviews

8.5
THAI Smile
Overall score based on 357 reviews
8.8
Boarding
8.6
Comfort
9.0
Crew
7.7
Entertainment
8.1
Food
Airline reviews

Pros: "On time, clean smooth ride. Landed early!"

Pros: "The crew was the most expert crew I have seen. I fly thousands of miles every year. Their alertness to safety was unprecedented for me. In Yangon the counter personnel were equally excellent, safety-conscious and personable."
Cons: "It would be really nice not to have to board a bus in BKK to be shuttled to my next flight."

Cons: "I understand that the crew was probably tired, but I believe they can be friendlier."

Pros: "Crew are efficient and friendly"
Cons: "Portion of food could have been slightly bigger"

Pros: "Good and being on time"
Cons: "So far so good for its price"

Pros: "Great services"
Cons: "Great seat and smooth flight"

Cons: "Excellent price generous luggage allowance."

Pros: "Super cool light meal in a little bag. Best budget airline I have flown."

Pros: "Seamless boarding and deviating."
Cons: "Thai Smole seats offer the least legroom in my experience. Very narrow."

Cons: "My booking name TANG MENGLY Why ticket show LY MENGTANG My mom can not get the fly we bought anther ticket for 140 dollar"

Pros: "Nothing apart from kind crew"
Cons: "Food was really not good at all! Very poor The inside of plane was not clean!"

Pros: "On-time departure and arrival."
Cons: "Nothing to complain about."

Cons: "Nothing negative"

Pros: "we had only an hour to get through immigration and connect to another flight...with a child in tow. There was an airline rep that met us at the plane and drove us to the next gate and directed us to a quick immigration line. Fantastic!"

Pros: "Great flight on Thai Smile."

Pros: "friendliness of staff"
Cons: "Entertainment program was boring, leg space limited"

Cons: "No online check-in available. Waited very long for someone to show up at check-in desk a few hours before the flight."

Pros: "Comfort and ease of boarding always makes Thai airlines a great trip. The staff is so helpful and friendly."
Cons: "There wasn’t any tv to watch and not by way of magazines either."

Pros: "Good services"
Cons: "Good service and comfortable"

Pros: "The relaxed atmosphere and attentiveness of the flight attendants"
Cons: "The distance of the terminal to the aircraft"

Pros: "Seats were comfy and staff helpful and nice."
Cons: "$60 charge for 10 kilos overweight limit. This is terrible."

Cons: "We did not receive any information as to why our flight was late."

Pros: "Not Allowed to read on my kindle in airplane mode. Made for dry boring and long flight!!!"

Pros: "Great service"

Pros: "We arrived safely"
Cons: "They kept canceling flights. Bad service would not fly again."

Pros: "Great short flight. Flight attendants were really hustling to get everyone served and picked up after on such a short flight."
Cons: "When I booked with Thai Smile direct, the booking somehow added insurance. I know I did not choose insurance. Working with AMEX ;to dispute those charges. Be careful if you book direct with Thai Smile."

Pros: "friendly, professional crew"

Pros: "I would highly recommend flying with this airline. It was a very efficient process and the staff was not only helpful but very nice."

Cons: "There's only one down side of this flight. The Lucknow international airport terminal is downright embarrassing. There are four or five desks to handle passport control. That's fine, but none has a label on it as to who should be at which. NonIndians should go to the extreme left one. Then they have one xray machine that all arrivals have to put their carry-ons through while the previous flight is trying to put all their heavy luggage (they are most likely all male workers coming from the Gulf). Then there is a small, rickety belt with everyone crowded around for the luggage. Well, there are two belts, but only one is functional. And to top it off, most of the luggage carts have at least one broken wheel! Amazing and embarrassing when arriving from any terminal almost anywhere! Lucknow, you have a lovely domestic terminal, wake up and build an international one! Shurum ki bat ha!"

Pros: "There was no line to check in and the attendant very easily accepted our luggage to check in with no weight, size, or payment issues Was pleasantly surprised to get a snack box with a sandwich and beverage on such a short flight LOVED the online videos (practical jokes program), where no headphones were needed to enjoy"
Cons: "Fish sandwich wasn't my favorite"

Pros: "The crew was incredibly friendly, warm and helpful. Excellent service on board the aircraft with comfortable seating. And the meal served was delicious! (I never thought I would say that about food served on an airplane)"
Cons: "Boarding process was a bit slow and cumbersome, but, to be fair, I noticed it wasn't much different than all my other flight experiences in Thailand."

Pros: "On boar meal was great. Customer service was outstanding!"
Cons: "They don't offer more flights!"

Pros: "Quick flight"
Cons: "40 minute delay"

Pros: "Great service, very amicable staff, excellent plane"

Pros: "Awesome service, great staff, amazing trip"

Pros: "Friendly, well presented staff. It appears that most of the crew on the two Thai Smile flights I was on spoke a bit of English which was a plus. Clean and comfortable seating along with a decent meal."
Cons: "I would have appreciated a vegetarian option for the meal."

Cons: "The crew had a poor attitude and even rude, I asked to move to get past the food trolley as my 4 year old son needed the toilet and they just said wait, they would only have to move 2 metres. We were sitting directly behind upper class but were not offered the chance to use the forward toilet even though there was no one sitting in that section. They seemed to have an attitude problem and not at al like Thai International who are excellent. will never fly again with Thai smile."

Pros: "The cost of upgrading to business class was very reasonable for a flight of that duration. Everything was stellar - service, food, drinks and access to the airport lounge. The meals were among the best I've had on any flight."
Cons: "The guy snoring. His snoring was literally louder than the noise from the jet engines and easily rose to levels that penetrated our noise cancelling headsets!!"

Cons: "I don't want to recommend to others to use this flight following reasons: (1) I can't use Thai lounge with star alliance gold card. (2) Thai air sold the Ticket, but boarding ticket issued by Thai smile. (3) a ground staff ( reissue staff)is unfriendly particularly those who is at Thai office, airport. (4)Thai smile is a low cost air line. So Thai air shouldn't sell this kind of ticket It hurts fame of Thai airs hospitality."

Pros: "Food is good for a short flight. The crew were professional."
Cons: "The check-in process at terrible. No instruction to follow and no one give direction on where to get boarding pass. the line for luggage drop-off was really long without people to give direction."

Pros: "Very flight and check-in process"

Pros: "Aircraft size was big for short haul"
Cons: "Not much to dislike"

Pros: "The gate agent saw how tall my husband was and upgraded us to the exit row for more leg room which was awesome. I was feeling a little sick and the flight attendants were great to get me water and make sure I was doing ok."
Cons: "I don't like fish and they offered a fish sandwich but it was only an hour long flight so I was fine with it."

Pros: "Crew were friendly and did a great job in the short time they had."

Pros: "Check in was so easy and smooth. Boarding was as well!"
Cons: "I appreciated the food that they gave out, but it wasn't very tasty."

Pros: "Overall everything was good except meal option"
Cons: "Not having vegetarian snack or meal"

Pros: "Everything!"
Cons: "The price. This flight specifically was more expensive than others"

Pros: "Nothing!"
Cons: "The flights were delayed for both times of the round trip from BKK to Phuket and Phuket to BKK. Wasted 2 days as we got stranded in the airport. Unacceptable! Flight to Yangon from Bangkok was cancelled and they didn't send any notification to inform us. Horrible customer service. When transferred the flight to Thai Airways flight we were very rudely treated by the counter agent. For 5 hours of wasted time they "accomodated" us with 350 baht ($10) vouchers and when asked to provide us with free extra bag check-in the manager said sorry we can't do that. No resolution no compromise NO SMILE! Above average airline price with terrible service, expect this to happen to you too."

Pros: "Our flight was amazingly smooth. We had lunch, which was unexpected, and it was delicious. Flight attendants were very friendly and efficient. 10/10 would recommend."

Pros: "Overall, the staff managed well the extra challenge of shutdowns and restrictions introduced by COVID. No complaints from me!"
Cons: "Honestly, Bangkok Air is one of my preferred regional carriers. "Normally" the food served is tasty, the plane is comfortable and the staff quite efficient. I have travelled a lot in my life and if there was a shortfall, would say so. Then again, I don't nitpick what professionals need to do to accomplish their jobs."

Pros: "The seat that I picked had lots of leg room."
Cons: "Better selection of movies."

Pros: "everything was perfect"
Cons: "would never go back to other low cost airline"

Cons: "Pilot (well, first officer more likely) was rudder and trim happy, not the best on takeoff, cruise, or landing."

Pros: "The flight had good food and service and was very comfortable!"

Pros: "All Ok"
Cons: "Everything ok"

Cons: "Luggage did not make our flight to Siem Reap but came on next flight and was delivered to hotel 3.5 hours later. Can’t complain."

Cons: "Delayed flight. Made up time enroute. No big deal I’m on vacation."

Cons: "On arrival to Chiang Mai our bags were missing. Lady confirmed it was left in Bamgkok, very polote lady. But after the bags got dropped off, there was a notice of it being discoloured from being scraped and damaged. It also has a bad stench amell on it and am very disappointed that this happened. A glass item broke in the bag but this my problem as wasnt properly sealed but goes to show the very rough handly my luggage had. Would be in question if we use Bangkok Air if this is a typical situation. We hope something is compensated for this mishap."

Cons: "Delay"

Pros: "Thflight was good, nice crew"
Cons: "No complaints, only the air craft from Bangkok to Samui a bit uncomfortable chairs"

Pros: "I was given a free pass to wait in the dedicated lounge where there was good Wi-Fi and a selection of free food and drinks. The boarding was friendly and efficient and the flight both left and arrived early. The seats were comfortable on this small plane (only 4 seats a row). As the plane was small there was no in-flight entertainment. It wasn't missed."
Cons: "Nothing."

Pros: "Free food and snacks, good service. No complaints"

Pros: "Full service (with meal) on 1 hour flight!"
Cons: "N/A"

Pros: "All good"
Cons: "Nothing to dislike"

Cons: "Delays meant we were late for appointments"

Cons: "Neither British Airways or my travel agent were able to solve problems created by British Airways 2 delayed flights meaning I could not make the meetings for the trip was planned and therefore I missed the flights and the meetings. Both British Airways and the Travel Agent said the other party were the ones to solve the problem"

Pros: "Process of boarding bags and onto the flight was super quick."
Cons: "There was a little turbulence that lasted a few minutes and so they cancelled in flight meals meanwhile the air crew continually walked up and down the isle during the entire flight, at the end of the flight, NOR AIR passed on to passengers a 90ml bottle of water. Absolute no air conditioning in the cabin whilst we all sit ready for take off for 10 minutes and it's 37 degrees outside. No consideration for the well fair of it's passengers at all other than showing us the evacuation procedures. This flight company doesn't do the minimum to look after their passengers."

Pros: "I’m always impressed that Bangkok Airways serves food on short flights. The chilli chicken was actually not bad."
Cons: "I like to fly with this airline because they offer access to their airport lounge to all passengers. Unfortunately, the lounge at Chiang Mai airport for international departures has closed permanently."

Pros: "Food questionable but crew friendly"
Cons: "Had to bus it to the terminal at BKK"

Pros: "Bangkok air is easy to use we love the Airport Lounges free for all passengers."
Cons: "The web site is undependable. It took 3 tray when I booked my tickets, Later We tried to do online check in and pay for extra luggage, (suposed to be a 20% discount) for 3 days before leaving and it would not complete the requests. Kept saying server terminated connection. When I checked at the Airport I told them and they would not do any thing. like extend a discount on extra luggage. Sorry Cannot...... All the Thailairlines play games with extra luggage and sadly it seems BKK Air does now too... Still better then NOK or Air asia"

Pros: "Smooth and efficient check in counter. Friendly crews."
Cons: "Nil"

Pros: "Staff"
Cons: "I would like alcohol selection, would pay. See southwests options. Also I don't think I've ever been in a comfortable plane, but I'd like too"

Pros: "Flight was at time."
Cons: "After 13 hours they should give us a worm wet towel to fresh our face"

Cons: "Food diabolical outward journey and return . Totally terrible in every respect not one positive thing to say quite possibly worse airline food ever experienced"

Cons: "They call themselves Bangkok’s boutique airline but they’re just the same as any cheap asia airline who looks to make it up on extra fees for baggage."

Pros: "BA did give us food vouchers and they have a worn but reasonably stocked lounge at CNX for all their customers. Also provide a meal on a 1 hour flight. Staff is always friendly and courteous."
Cons: "Flight delayed 4 hours, they may have offered options if asked but we decided against asking so others with connections or important plans could do so."

Pros: "I get early to the airport and wait at the lounge it was mice to relax a bit All the crew are great Sire i will fly with you keep doing a geat job"

Pros: "Economy class seats relatively roomy. Staff very professional pleasant and accommodating"
Cons: "Boarding a little unorganized"

Pros: "In-flight meal, commenced on time."
Cons: "Always seems like they are using bus gates- not convenient!"

Pros: "Budget airlines don't handle problems well - delays due to weather (I'm guessing - the usual explanation of "late inbound aircraft was offered) mean endless hassle."
Cons: "Unreliability. Delays. Cheapness."

Pros: "Good meeting the schedule, fast handling in all points"

Pros: "The staff was very helpful and professional, the flight was pleasant and there were no problems."
Cons: "We boarded late due to the excessive rain, so that was stressful because I was connecting in Bangkok. There were only signage and announcements for the flight before ours that would be leaving from that gate, which was very confusing because its changed boarding time for Hanoi was our original boarding time for Bangkok. I would have preferred clarification about how the flights had changed and what the new protocol would be."

Pros: "- Service staff - Meal on board - The fit of time for layover"

Pros: "Food served was fantastic considering they were short 1-hour flights. Staff was super courteous. Loved the "extras" like a fresh towel."

Pros: "The flight was fine and the Bangkok airways flight staff was excellent. I am always impressed by how much food they are able to serve in a short flight"
Cons: "I'm not sure who's fault it is but the baggage service at Bangkok airport was lousy. It took over a half an hour to get the bags out"

Pros: "I loved the service. First of all, they fed us and it was unexpected. The crew was professional, boarding was easy. It was a very enjoyable flight."

Pros: "Easy, quick boarding. Comfortable seats"

Pros: "Loved the lounges. Appreciated the complimentary food and drinks in both the lounge and during the flight"
Cons: "Nothing."

Cons: "Food was pretty bad. Plane was kind of old."

Cons: "no entertainment, but was a very short flight so ok"

Pros: "Cool turboprop plane! Friendly crew. Made it possible for o change the flight despite agent booking error."
Cons: "Kosher meal was a bunch of fruits. We didn't order it but replaced a Jewish couple on the flight when we got on standby. Felt bad that they would have just gotten fruits rather than a savory meal. Leg room was a bit tight but that's what you get with a small plane."

Pros: "The crew was nice & everything was fine once we actually got on the plane."
Cons: "We checked in, got misinformed about location by information desk, went to lounge which was great but about 5 minutes before boarding were paged. We then had to go back downstairs & instead of a domestic flight they suddenly changed us to international. Then we had to go through immigration, worried we'd miss flight."

Pros: "They got me on another flight within 15 min. We were met at the arrival gatewith a list of our names, and we all ran to meet the connecting flight including the rep from bangkok airways. Without their help we would have never made our connection."

Pros: "Our flight went very smooth. The crew members were genuine and truly made every effort to make sure everyone was comfortable. Great flight."

Pros: "Turkish air and Bangkok airlines don't like to give boarding passes for each other. So both times we had to go to the transfer desk. This is OK as long as there's time between flights. Bangkok airport is VERY long and the desks are at opposite ends of the airport. The folks at both desks were very helpful though."
Cons: "We had two flights with Bangkok airways. Both were delayed."

Pros: "Amazingly good food. Very comfortable seats."

Pros: "For a discount airline, they had their own lounge and still provide food for a flight that is about 1 hour from CNX to BKK. Things went well."
Cons: "There really was nothing. There was no entertainment per se. Something showed on the monitors but no headphones are provided."

Pros: "Crew Lounge Comfort Service"
Cons: "2nd flight on Bangkok airways in 2 weeks and both were delayed. The lounge makes it bearable."

Pros: "The flight was delayed about 20 minutes. They were very good about keeping us updated. The service was wonderful on board there was no entertainment available on board. The meal was very good."

Pros: "crew was efficient and friendly"

Cons: "For a 1 hour flight from Chiang Mai to Bangkok, they served a delicious meal and hot beverages. Great seats in business class. Nice Thai lounge in Chiang Mai airport. Would definitely fly Thai Airlines again!"

Cons: "Staff tried to accommodate my vegetarian requirements but with limited success."

Cons: "We were impressed that they served food"

Pros: "The Crew was amazing compare to the past. Very active with excellent service mind."
Cons: "Just keep the level of service mind like yesterday on flight then Thai Airways will come back again."

Cons: "Delayed, lack of information, uncomfortable seats"

Pros: "787 Dreamliner"
Cons: "Boarding organization could be better."

Pros: "The seats were super comfortable and they had lots of new movies and tv shows for entertainment. Free alcoholic bevies too!"
Cons: "No veggie food on board :("

Pros: "On time departure, big plane so window/aisle available with 2/4/2 seating"
Cons: "Not sure what the snack was, ancient entertainment system."

Cons: "Nothing I wish American domestic flights were as nice as Thai’s!!!"

Pros: "Crew were all very amazing and the seat are great"
Cons: "This is my first time to travel thru Thai airways and it was a very nice experience."

Pros: "Food service on a one hour flight."
Cons: "Nothing."

Pros: "Polite staff, safe environment."
Cons: "Flight was slightly delayed and took off late."

Pros: "They were very hospitable, and although it was a short flight, they fed us a warm snack. Very kind!"
Cons: "N/a"

Pros: "That we arrived"
Cons: "Late start, messy boarding, late arrival, got water spashed in mu face and the attendant didn't even apologize, full buses to go to the terminal an long wait for luggage. Quite poor. Also no entertainment, but that's usual on this flight."

Pros: "The crew were lovely and polite"
Cons: "Nothing"

Pros: "Quick flight with food service and entertainment"

Cons: "Bus gate on arrival"

Pros: "Quick & efficient boarding but cost cutting has taken the shine off what used to be a quality airline experience."
Cons: "I’m not fussy about food, but the menu today was about as uninspiring as they come. Along with polite but perfunctory service and a seat that is nothing better than premium economy, I don’t know how they can get away with calling their business class product, Business Class!"

Cons: "Hard to see screen for the movie. You see your own reflection too much. Flight was delayed a a half hour."

Pros: "Entertainment choices were good"
Cons: "Dinner was tasteless and my cup of tea was bitter, too strong and a bit cold The cup of tea slid off the slippery, sloped table right into my lap, over my mobile phone and into my bag below. The staff didn’t seem to care. They admitted this happened a fair bit."

Pros: "Nothing"
Cons: "No gate at landing, waiting for buses, long Immigration lines and then bags delayed. Time trying to get out of BKK was longer than the flight."

Pros: "Just like on previous domestic flight experience, I love how Thai Airways is able to promote and provide for customer comfort and service on such short flights - something that US airlines are so incapable of providing. Not only was the A350 comfortable and spacious, the fact that they also served a meal on such a short flight is so much appreciated."

Pros: "Quick loading"
Cons: "Late luggage to the carousel by over an hour"

Pros: "Four delays. 3 hours late. Rough landing."
Cons: "Crew was polite."

Pros: "Baggage did not make connection to Phuket."

Pros: "Check in staff were very nice"

Pros: "Crew friendly"
Cons: "Poor food and boarding"

Pros: "None"
Cons: "Lack of legroom"

Cons: "Over all"

Pros: "Accommodation and food"
Cons: "Notjinh"

Pros: "Service in airplane"
Cons: "None"

Pros: "Comfort seat"

Pros: "Clean, easy, and relatively efficient."
Cons: "It exceeded expectations for an internal domestic flight. We didn't use any entertainment facility on this short flight."

Pros: "Absolutely great"
Cons: "Nothing"

Cons: "That Kayak did not inform me when bookinhg that the seats they were selling me had to be at the very back of the plane Last time I will ever use Kayak"

Pros: "When boarding finally happened, it went quickly and efficiently."
Cons: "We were delayed over an hour on our flight from Chiang Mai to Bangkok. There were no headphones for in-flight entertainment, so you could see it but not hear anything!"

Pros: "everything!!!!!!!"
Cons: "nothing!!!!!"

Cons: "Chiang Mai lounge worn-out. Staff nonexistent. No alcohol. Snacks economy quality.Delay 30 minutes, no explanation given. No alcohol served on domestic flights in business? Seriously? Meal no choice. Entertainment nonexistent. Airshow only. The seats look like a 70s Sci Fi B movie set. In recline I kept kicking the seat in front of me. This was all on a one hour and ten minute flight. I'll never fly them long haul."

Pros: "Flight was ok, apart from being late, flight attendants were nice telling me where to go once I'd got my luggage"
Cons: "My 1-hour flight was delayed about 45 mins, and I had a 'connecting' flight in Bangkok. Made it just in time but I literally had to sprint to the gate to make it. Though that speaks more about the inefficient Bangkok airport"

Pros: "Space and treatment like a human being."
Cons: "The plane was about 20-30 minutes late taking off. Fortunately, I still made my connecting flight."

Pros: "In an exit row seat, so plenty of space and the crew were very friendly."

Pros: "Everything was fine once I was on the plane."
Cons: "Flight delayed."

Pros: "Crew and aircraft was good."
Cons: "Flight was late."

Pros: "Seating legroom Food Drinks Service Attention to detail Entertainment choices On time Check in to boarding perfect Disembarking to baggage collection faultless..."
Cons: "Having our holiday end!!"

Pros: "Good on Thai airways is almost always very good airplane food. I would buy their wraps at the store. Staff is always very friendly and accommodating."

Cons: "No vigitirian food"

Cons: "Vegetarian options limited Entertainment options limited"

Pros: "The food is better than SQ for sure"
Cons: "The Inflight entertainment system was down from sapporo to Bangkok. No explanation was given. The system was rebooted several times with no success"

Pros: "Felt like I was at a 5 Star Hotel rather than sitting on a plane"

Cons: "It costs more to check a bag than it does to book a ticket, this airline is a rip off"

Pros: "Fast and efficient."

Pros: "Not much"
Cons: "The check in, the ticket agent the service at baggage window the fact they over charge me for baggage the attitude and unwillingness to help or answer questions will never fly this airline again"

Pros: "This flight was on time"

Pros: "I like the price and the short lenght of time to it took."
Cons: "Can think of anything at this time."

Pros: "It was only a2 hour flight."
Cons: "Nothing Free! Have to pay for water! 40 baht for a 10 baht water"

Cons: "I always use Kayak to book an international flight Chiang Mai to Denpasar, with my luggage checked through. But this time I went to International in Chiang Mai to check in and found that you had bungled the booking. You booked me Chaing Mai to Bangkok on a DOMESTIC flight, and expected me to get onto the next leg, International, Bangkok to Denpasar, in 2 hours. You left me only 2 hours to disembark in Bangkok, get luggage at the Domestic carousel, go through customs, take luggage to the Check In counter in the International, get boarding pass, go through customs and security. Then race to the boarding gate for my INTERNATIONAL flight to Denpasar. What a trauma. The International Air Asia check in was mobbed!! I only made it in time because staff at the check in found me by chance and put me to the front of the line. I won't use Kayak again, after using you for 15 years. You have a nerve selling such a ticket."

Pros: "All good"
Cons: "Nothing"

Cons: "Charged me nearly the cost of the flight ticket to check a baggage even though I had already purchased bag check via kayak. Not happy at all. Fellow travelers paid substantially less not to mention the amount of empty seats / overhead space I could have used for my bag. Completely ridiculous."

Pros: "THE LEATHER SEATING."
Cons: "NOT MUCH CABIN SPACE.....HAD TO SQUEEZE MY BAG IN BECAUSE EVERYONE HAD LEFT ME VERY LITTLE ROOM."

Pros: "Check in and boarding very efficient and both flights went and arrived on schedule."
Cons: "Least amount of leg room of any flight I have ever take. Being over 6 feet tall it was very uncomfortable with absolutely no room for my legs. Also no free meal or beverage service of any kind. You had to purchase food from the flight attendant crew if you wanted anything. First time I have ever been on flight where they did not offer at least free beverage service. You even had to purchase water from them. Would have been nice if they made announcement advising so you could at least bring your own. Obviously no entertainment system on aircraft."

Pros: "Several budget airlines make up their profits by fees. Didn't know this was such an airline going in. If you know going in you will be in a seat that doesn't allow enough leg room for your feet to sit flat on floor and a drink of water has a cost associated you may not be disappointed."

Cons: "Worst seat that i've ever had. At 5'6", i rarely have trouble with leg room or sleeping - not so on this flight. Seats packed so tight it was impossible to get comfortable. Flight attendants never offered water or any service on a 5 hour flight. When we asked for water, they asked for money... This takes the idea of no frills to the extreme."

Pros: "N/A"
Cons: "Everything the worst experience I ever had and will not be flying with AirAsia again"

Pros: "Boarding was quick and no issues with staff"
Cons: "Seats are jammed together so close unless you are under 5'5" there is no room at all. Not to mention they fill the pockets with 6 huge magazines. I'm 6' tall and I got the last seat on the plane; the seat doesn't recline at all so when people in front of me reclined their seat I had even less space. I can't say I will ever fly this airline again. It's very disappointing that there is no comfort at all in a seat. My legs were cramped and I couldn't even stretch them under the seat because my knees were jammed into the seat in front of me. In two hours my legs were totally numb."

Pros: "Safe flight."
Cons: "15kg checked bag limit (most airlines have 25kg as standard). Additionally this costed 900 Bahts which is crazy expensive!!! Line up to pay baggage fees was long and slow. No other airline appeared to have that problem. No food or drink served. No in flight entertainment. I'd go with another airline in the future. We are on a 3week holiday and taking stuff out of our checked bag to reduce the weight to 15kg was nothing short of a nightmare."

Pros: "I am an international airline pilot and was very pleased with the professional attitude and service."

Pros: "Not a single thing"
Cons: "I didn't like the fact that the airplane was half empty but jet I couldn't sit by my friend, no beverages were served and not allowed to consume your own food or drinks either"

Pros: "Crew were nice."
Cons: "Everything else sucked."

Pros: "The initial cost"
Cons: "First, there is no entertainment system at all. Second, even though airlines like Qantas have shown that there is no reason to turn electronic devices off before, during and after flights, AirAsia won't even allow you to have your device in flight mode. So backward! Also, you'll find that their website is not easy to deal with and they will nickel-and-dime you for everything."

Pros: "Nothing"
Cons: "The space from the man next to me, the pilot who flew horrible. The food that was offerd only for money. Everything."

Pros: "Quick boarding, on time, professional staff. Can get cheap food ahead of time, but only recommended if you won't have time to eat otherwise because the food isn't great."
Cons: "No individual seat entertainment, less legroom than other carriers"

Cons: "small seats & rude staff. Didn't realize it was a budget carrier, even after reading fine print couldn't find the catch. Was charged two bag fees for same flight, bag transfer fee for connecting flight, & international transfer fee."

Cons: "Are you serious ? Checked bags are not included in the ticket???!!! Shame on you and your booking agency - we got charged an outrageous amount for something that should have been included or disclosed. I will NEVER utilize your website for any future bookings. Extremely disappointed in your professionalism."

Cons: "I booked a flight on Air Asia from Chang Mai to Krabi during a vacation in Thailand. Luckily it was only a two hour flight because the seats are absolutely tiny. I am 6'4" and am used to having pretty much zero legroom on flights, but this was another level. I had an aisle seat and had to sit with my legs completely spread open into the aisle for the two hour flight. Don't book this airline if you are over 6ft tall and plan on flying standard economy."

Pros: "Cheap travel on a no frills airline."
Cons: "Didn't realize I had to buy baggage allowance 4 hours before departure. Significantly more expensive at the airport, but the check-in staff worked with us so it was only $50USD (instead of the $250USD it could have been). Do your research on the baggage policy before traveling to avoid a hassle."

Pros: "It felt like the cabin was not pressurized correctly. My ears were plugged for hours after the flight and I had a bad headache. Our travel companions also thought the cabin pressure was not right."

Pros: "nothing"
Cons: "Kayak is typically great but not when you purchases Airasia services. There is no customer service for the Americas. The app changed my flight date and I need to get a refund. Nothing. I contacted twice with 24 and 48 hrs using their form. Nothing. Don't use air Asia from the states. There's no phone number for customer service. They acknowledged my request and it's been 2 weeks with no follow up when they said they'd would with in 24 hrs. I am currently disputing the charges bc I never flew."

Pros: "Seats were okay."
Cons: "The boarding is chaotic and not organized. People cut I front and the airline didn't do anything to keep order. The flight does not even serve you water on international flights! They tried to charge me $1.50 U.S. for a cup of hot water to keep my hands warm. It was freezing. Poor experience overall."

Pros: "The price was the only thing I liked about this airline"
Cons: "They charged us 900 baht per checked bag because we didn't check the bag in hours before the flight. It is my least favourite budget airline."

Cons: "Had to pay hundred dollars for my bags and they charged me 80 baht for A bottle of water you need to tell people that got to pay for bags"

Pros: "Just about everything. very smooth operation."

Pros: "Landed safely."
Cons: "Flight was delayed multiple hours without notice. A one hour flight became an 8 hour journey. Seats were small and uncomfortable. I was sitting next to a host of characters that were all concerned they would miss their connecting flight. No tv or entertainment on seat."

Pros: "The initial price"
Cons: "We didn't even get to take this flight. My wife ended up having to have emergency surgery. I tried to get a hold of them for a week prior to our flight to get it moved back a month but there was no way to reach a representative. I'm sure there would of been a fee but with the doctors note I was hoping they could give us a little break and just reschedule the flight. Even if they charged a fee I would of been fine with that but I wasn't even able to get a hold of someone to discuss that option. I just had to eat the ticket and rebook it later at twice the price."

Cons: "The check in people are out there to collect money from people by lying and scaring us that our hand bag won't fit in their compartment. The hand bag that fits in every single airlines that we have been on... Wont fit in air Asia. So basically they made me pay extra fees and then let me take the bag. It was such a disappointment on our vacation. Never air Asia again."

Pros: "The only good was landing safely"
Cons: "Air Asia is the worst! I had no idea it was a budget airline, but if low price is what you're after don't fall for the price of air Asia flights, they charge extra for a bag over the weight limit...which is 10kg lesser than competing airlines weight limits, and also any food or drink you have to pay for, and also if You are not at the front of the plane be prepared to have other choices in food or drink because they run out of the good stuff that everyone is getting, but even the good stuff is extremely poor"

Cons: "Didn't realize AAsia was a budget carrier until I experienced and asked questions. Terribly long lines and no organization at the CNX check in. Requested a wheelchair for my father but never recieved one and no explanation. We are Thai so language was definitely not a barrier. NEVER AGAIN!!"

Pros: "Speedy boarding process."
Cons: "Tried to pay for checked bags online 4 times and my payment was denied every time. Was then charged 1800 baht ($50) at ticket counter to check two medium sized bags. When I told the representative this, she only said that I needed to call customer service (no number provided) to complain. Staff on flight skipped over several rows, including mine, during beverage service. Despite being one of the priciest airlines I flew domestically within Thailand, they charged for everything. And not Thai prices. Will do everything in my power to avoid flying with Air Asia again."

Pros: "nothing besides nice crew on board"
Cons: "nothing free, even water on board. They are charging tripled price for bags if you did not check it in online. Personal in airport is not helpful."

Pros: "Worst airline I've ever traveled on, their baggage fees are excessive their flight was a disaster it was delayed they didn't give us any information checking in was horrendous they were very disorganized. Their seats are tiny I am 5 feet 6 inches and I barely fit comfortably. Honestly I will definitely avoid AirAsia in the future I I traveled on many other airlines and found this to be the worst."

Pros: "They offered nothing to drink during the flight and we were packed in really tight. Charges for checked baggage is also very high, much more than other airline averages."

Pros: "Nothing. Will never, ever, ever fly them again."
Cons: "First off, with no notice, they did not allow without a fee a single bag. None. And they changed $100 for the bags. Told us it was because we used Kayak, and not directly through them. It took off two hours late. Another first, I have never seen an airline not offer you water. Nothing. 2 hour flight, nothing. The landing reminded us of the old People's Express, Scare the hell out of you. Use Thai Air. Even on one hour flights they feed you and offer you refreshments and good service. I repeat, do not fly Thai Air Asia. When I return to the States, will be contacting Kayak about our experience."

Pros: "I flew out of BKK to CNX. Everything was smooth from start to finish. Boarding a bus at the terminal in BKK for the ride out to the aircraft was the only detractor, although not totally uncommon in Thailand."

Pros: "Friendly staff"
Cons: "Delay and big check in lines with no priority for people whose flight was coming up soon"

Cons: "There was a sick passenger on board and the entire flight crew attended to him. No food or drinks were served, and no attention was paid to any other passengers."

Cons: "Be careful booking through third party vendors (kayak, booking.com, Expedia...). Air Asia is just like Spirit airlines but the website won't tell you about the bag fees, food fees, EVERYTHING HAS A FEE! They charge by weight, so when traveling be ready to spend an extra 500-900 baht for 17-20 kilos in luggage weight. Also, when boarding the crew has no communication skills or control. They announced boarding for certain passengers and it became anarchy with everyone flooding to the front and forcing their way first. MAJOR SECURITY ISSUE!! We feel tricked and will never use either booking.com or Air Asia ever again!! James A. Guyot"

Pros: "Crew and flight was ok."
Cons: "The extreme surplus on the weight of the luggeage is not in line with other agencies when traveling out of europe. Or the minimum of 15 kg is too low, not in line."

Pros: "Terrible, nothing was positive"
Cons: "As far as what we didn't like, there was a price to pay for the low cost of our flight tickets. The airline's hidden fees are unbelievable. My husband and I paid an astronomical up charge for checked baggage based on merely the timing of when we checked in our baggage. Should we have notified our checked in baggage hours or days earlier it would have been 'much cheaper.' Yet, the website poorly emphasized this baggage policy during purchase. The airline itself is terrible. No beverages for customers without purchase, which is understandable (I guess) if it's a budget airline but in addition, outside food and beverage is not allowed. I felt like the entire flight was a classroom for passengers to be scolded if they looked even slightly comfortable. Not to mention the hidden fees of air Asia makes it far from a budget airline. Air Asia should be removed from kayak - will never fly with them again. Fly Thai air!!!"

Cons: "Couldn't check in online. Their website kept crashing. We tried to pay for bags but couldn't. At airport they charge us 5000 baht, almost 10 times the online rate. Tried to explain our situation. And they didn't care. Not willing to help us at all. Felt held hostage. No boarding pass without payment."

Pros: "The crew is very helpful and polite. They always answered our questions and were generally pleasant to deal with."
Cons: "The flight was delayed. No frills. No info given about options available prior to taking off. Website is not good to use unless you become a member."

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COVID-19 information

Safety measures for airlines flying from Chiang Mai to Bangkok Suvarnabhumi Airport

Airlines flying from Chiang Mai to Bangkok Suvarnabhumi Airport have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Chiang Mai to Bangkok Suvarnabhumi Airport

Mandatory masks

Masks required on board, masks provided on flights from Chiang Mai to Bangkok Suvarnabhumi Airport

Social distancing seating

Middle seats unavailable to book on flights from Chiang Mai to Bangkok Suvarnabhumi Airport

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Chiang Mai to Bangkok Suvarnabhumi Airport

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