Flights Arrive in | London |
---|---|
Flights Depart from | Illinois |
Flight Price | $343 |
Airlines | British Airways, Finnair, Virgin Atlantic, Lufthansa, Iberia, Delta, Brussels Airlines, SWISS, Norwegian, KLM, Norwegian Air UK, Aer Lingus |
Cons: Missed flight due to connection delay
Pros: Great service, meals, movies and comfortable flight.
Pros: Nothing
Cons: Fight was delayed 30 minutes so we missed our connecting flight to Madrid. We are stuck in London for the night, the food is not edible at the hotel they gave us and now we are stuck rearranging all of our future travel plans because we can't get to Madrid until tomorrow. This is our worst travel experience ever. We will never fly British Airways again.
Cons: Nothing that could be controlled just a lot of turbulence. It would be nice for the pilot to reassure passengers
Pros: Good entertainment. More comfortable. The ride was smooth.
Cons: Service. Having to ask for my food being skipped and also having food choices.
Pros: Helsinki is a convenient connection to fly to the U.S. One of Finnair planes was damaged earlier in Chicago and they used AirItaly to operate this flight. I was traveling with a recent wrist fracture and I was lucky I had an empty seat next to me that allowed me to move my arm a lot to avoid swelling.
Cons: Our boarding was an hour and a half delayed
Pros: I wish I found somebody to take me around
Cons: No complains
Cons: Good airline teamed up with crappy American brings them down. Don't waste money!!
Pros: Finnair cabin/seats, clean, quiet and comfortable airport in Helsinki
Cons: Not only the first flight got delayed for over 2 hours. I had to re-book the second - connecting - flight because of that. Now it made my layover instead of 1 h 45 m - 5 hours! Then the second flight got delayed!! So instead of 5 hours layover it was over 7 hours!!! Very inconvenient and upsetting experience. The only reason I booked these particular flights is because they were advertized as "the shortest trip" time on your website...
Pros: The staff were incredible and helpful. The entertainment made the flight go much faster. The airplane was comfortable and clean. Great flight
Cons: The passengers next to me smelled severely of body odor. I know that this isn't something the flight crew can do anything about but it made my flight really uncomfortable. Thankfully the seat next to me opened. So I loved a seat away- but even that couldn't mask the smell!
Pros: Crew were great
Cons: Uncomfortable to sit for eight hours
Pros: Food was delicious, consistent timely service and excellent entertainment options onboard. The flight was an hour early!
Pros: Super friendly and helpful crew, food etc was fantastic very enjoyable flight. Thank you
Pros: Nobody are better hosts than the British. Great service, lovely people.
Pros: They didn't serve any refreshments or even water
Pros: The crew was great. I was served by a woman named Lori that was the best flight attendant I have ever encountered. Extremely polite and at tentative to every need. Always asking if everything was alright and how she could make the flight better for me. She took a genuine interest in me and my travels. We engaged in great conversation and she was extremely pleasant. Thank you Lori!
Cons: The in flight entertainment on the back seat did not work. Also, I paid over $16 for Internet to work during the flight and it constantly kept dropping signal and connection. The router went in and out all flight. It should have been reimbursed but was never taken care of.
Pros: Good crew unlike previous experience a few months ago
Cons: Food
Cons: Any entertainment
Pros: Good service for the price
Cons: More legroom
Pros: Everything. Crew was very friendly, always smiling. Helpful. Best flight.
Pros: Very attentive crew
Cons: No complaints
Pros: All ok
Cons: Free WiFi never worked !!
Pros: The crew was good. Seat is ok, not very comfortable.
Pros: On time and pleasant service .
Cons: The problem was outbound from Porto to Rome. Iberia lost 2 out of 3 bags and one took 24 hours to reach our Rome hotel and one took 48 hours to reach our Rome hotel.
Cons: Pedí que me manden la factura del vuelo y no me a llegado nunca.
Pros: The crew really took care of us. You could tell they care.
Cons: I wish the headphone jacks allowed standard headphones. I brought a nice set and didn't have an adapter. I used the ones they included which were ok, but not great.
Pros: Crew was great
Cons: I actually can not complain
Cons: Leg room was lacking.
Cons: Please reduce your delays - again we took off with more than an hour delay and by definition you are responsible of that disagreement, you are the company I am paying for the service....
Pros: Yes
Cons: 25 min late too much announcements during night flight, especially about duty free items and prices...
Pros: Nothing
Cons: I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again.
Pros: Helpful services.
Cons: Good
Pros: This particular flight was parked at the closest bay to immigration at Heathrow. So a late boarding and arrival was made early through not having a mile long walk to passport control.
Cons: Disorganized boarding with the plane load of people huddled around the entrance to the boarding area. No guidance from the crew on how to efficiently pack the overhead bins efficiently with passengers helpless to put their treasures into the overhead bins.
Cons: Missed my connecting flight from Toronto to Houston. No reason given for late arrival. Yes, they gave me another flight...six hours later! Will be asking for compensation. At least for spending money on airport food. After arriving in Houston, i had already planned on renting a vehicle to my final destination. Because of first delay, i had to drive in the middle of the night and finally arrive at finat destination at 4 am on Oct 5. Im going to bed now.
Pros: Service on Swiss Air is great!
Cons: No TSA checkin at Newark.
Cons: First plane from Barcelona to Zurich was turned around mid flight for medical emergency. Missed connection flight and had to wait 24 hours for next flight to LA.
Pros: Spacious seating available/ snack/staff
Cons: No entainment
Pros: Food/ staff/access to TV/movies etc!
Cons: Seating/facilities
Cons: Same reason as above.
Pros: Flight was good. Seats were comfy and spacious on this flight. Food wasn’t included on the flight as I didn’t upgrade my tickets but I rather pay for the food then pay more for the ticket. Overall I had a great first experience flying Norwegian.
Cons: It would be nice if for long hauls they would at least offer something to drink.
Cons: We were trying to connect from Denver through Newark to Barcelona. Our flight from Denver was delayed. We still could have made the Norwegian flight if they had allowed us to ticket the segment from Newark to Barcelona in Denver. We tried, knowing the connection was going to be tight, to no avail.
Cons: Tiny, tiny seats. Charged 80 euro for a bag that was only 4 kilos over the weight limit. Did not tell me how much that charge would be and there was plenty of space in the overheads for that bag. This is a BUDGET airline and will charge you for anything. Never flying again.
Pros: The crew was professional
Cons: On a 10 hour flight they don’t even offer free water. Fairly chintzy
Cons: Unruly passenger caused delays
Cons: At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included.
Pros: Crew was good
Cons: Food
Pros: Crew was in a festive mood, the meal was unexpectedly delicious
Cons: Seats ok, but could be more comfy
Cons: lost baggage
Cons: Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM
Cons: We just hoped that we were given an advanced explanation on the Luggae Allowance we were allowed based on our ticket as coordinated by Kiwi.com
Pros: Excellent enteraintment
Cons: Delayed flight and no food no water and less comfortable seats.
Pros: The plane was super nice and new.
Cons: Plane took off 2 hours late while we all sat on the plane with no water. They also ran out of food so there was nothing to eat. The crew sounded like they had no idea what was going on, kept giving these updates— and then going back on what they said earlier. So disorganized and hot on that plane.
Pros: new plane
Cons: horrible check in and boarding experience
Pros: Flight attendants very friendly
Cons: Difficult to get water during flight. 2 hour delay sitting on the tarmac at airport.
Cons: Flight was good. Kayak service terriible. First time user and I’ll never use it again. Who wants to deal with a third third part. Information was not translated properly and resulted in my wife and I on separate flight.
Pros: Good price , good career
Pros: The whole crew was amazing! Meals were very tasty. The pillow and blanket was a nice touch. We really enjoyed the fact we all had entertainment screens.
Cons: The selection of movies was not very grand.
Pros: Comfort of seats
Cons: No service even water
Cons: Overall pleasant More pleasant than with some other carriers recently
Pros: Entertainment choices. Friendliness and professionalism of the personnel.
Cons: Nothing that could be controlled just a lot of turbulence. It would be nice for the pilot to reassure passengers
Cons: Canceled for no reason ca
Cons: The airline sent me on a wild goose chase through the airport only to end up back at the same counter. They then told me it was too late to check in. Do not book tickets with cheapoair-British Airlines said this releasesthem from all responsibilities and cheapoair will do nothing but send you to different people trying to sell you another flight. It was the worst experience every!
Cons: The flight was delayed three hours, would miss our connecting flight.! Took another airline
Pros: Finnair cabin/seats, clean, quiet and comfortable airport in Helsinki
Cons: Not only the first flight got delayed for over 2 hours. I had to re-book the second - connecting - flight because of that. Now it made my layover instead of 1 h 45 m - 5 hours! Then the second flight got delayed!! So instead of 5 hours layover it was over 7 hours!!! Very inconvenient and upsetting experience. The only reason I booked these particular flights is because they were advertized as "the shortest trip" time on your website...
Pros: Helsinki is a convenient connection to fly to the U.S. One of Finnair planes was damaged earlier in Chicago and they used AirItaly to operate this flight. I was traveling with a recent wrist fracture and I was lucky I had an empty seat next to me that allowed me to move my arm a lot to avoid swelling.
Cons: Our boarding was an hour and a half delayed
Pros: 1. Leg space is bigger then on other companies 2. Crew was really affable 3. Free wine
Cons: Meal was not too hearty. Breakfast in Indian style was too spicy for me. May be I should request a special meal on check-in. And one more thing, Helsinki airport is cold for me. I spent e hours in down vest. Be warned.
Pros: Seats were comfortable with plenty of room.
Cons: Plane was broken and we had to wait 3 1/2 hours to get a new plane. Crew kept awkwardly mentioning during every announcement that the delay wasn't their fault... My husband's entertainment screen was broken and flickering so much that all shows/films were completely unwatchable. My screen began flickering 1/2way through a film.
Pros: Crew was nice and helpful. Food was good.
Cons: Tiny seats and no leg room!!!! I am not a big person.
Pros: Staff was very friendly
Cons: We wanted to eat and there was no sandwiches left.
Pros: Food on board was really good in general and some of the crew members where so polite and helpful but the rest of them nop.
Cons: The way the crew was serving the meals and offering everything was disappointing, in few word no good. Coffee, coffees anyone? Coffee, coffee! Please! That’s not a way for serving
Pros: It was IBERIA Flight: -Seating was good--very nice reclining seats. -Flight left and arrived on time..
Cons: It was IBERIA Flight: -Video remote did not work well and the touch screen did not work well. -There was no vegetarian option for food--and food was not that good. -There was a check in for Business class but then for actual boarding there was only 1 line and it took almost 30 minutes to Board and we waited in long line. -Maybe the crew did not understand English so well. Thank you for listening.
Pros: Tenía reservado uno y de repente desaprecio
Pros: Iberia
Cons: More room.
Cons: original, non-stop flight was delayed by 6 hours; was able to get rebooked to another flight but was still 2 hours delayed and my bag arrived another 2 hours after me, ending in a 4 hour delay over all. paid for a non-stop and ended up with a layover.
Cons: Crazy rough, fast landing but not boring!!!
Pros: The crew
Cons: Timing
Cons: Great early morning flight.
Cons: The breakfast croissant filling was disgusting!
Pros: The crew was great, however the other passengers made the flight back unbearable. Everything from bad body odour to a child kicking my seat.
Cons: I didn’t realize I had to preselect food options prior to. There wasn’t a veggie option when they got to me. The crew was super apologetic even though it was my fault.
Pros: Crew was good. Cramped seating as usual.
Cons: Extra seat leg and knee room like 4 more inches would make all the difference in the world.
Cons: I somehow made my 35 minute layover, however I can’t say the same for my luggage. Totally unacceptable.
Pros: Crew was amazing
Pros: Everything else
Cons: Both the British Airways attendant who check me in in Chicago, and the British Airways attendant who checked me in in London, were not paying attention to my final destination and did not mark my luggage for my final destination.
Pros: Nice one
Cons: Nice one
Pros: The crew was helpful and polite, food was good
Cons: Would have preferred to watch one comedy movie. The crazy rich Asians was on a lighter side of a movie but I had seen that one already.
Cons: When I booked the flight there wasn't an option for a special meal and I have dietary restrictions so I was unable to eat any of the food on the plane.
Pros: The staff were incredible and helpful. The entertainment made the flight go much faster. The airplane was comfortable and clean. Great flight
Cons: The passengers next to me smelled severely of body odor. I know that this isn't something the flight crew can do anything about but it made my flight really uncomfortable. Thankfully the seat next to me opened. So I loved a seat away- but even that couldn't mask the smell!
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