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Illinois to London Flight Information

Flights Arrive in London
Flights Depart from Illinois
Flight Price $291
Airlines WOW air, Norwegian Air UK, Icelandair, Finnair, Iberia, British Airways, Virgin Atlantic, Delta, SWISS, KLM, TAP AIR PORTUGAL, Norwegian

Book cheap flights from Illinois to London (round-trip)

Airports
Origin
Chicago
$291
only
$291
$409
only
$409
Destination
London
$356
only
$356
$359
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$359
$434
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$434
$291
only
$291
$365
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$365
Fri, Jan 11
ORD
Chicago O'Hare International
LGW
London Gatwick
10h 20m
Sun, Jan 20
LGW
London Gatwick
ORD
Chicago O'Hare International
11h 35m
Trip: 10 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,502 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
AMS
KEF
Good 6.0

Pros: The price

Cons: The delay

SXF
KEF
Good 6.3

Cons: Seats are too small

CDG
KEF
Mediocre 2.0

Pros: Nothing

Cons: Seats e not comfortable. u have to buy everything. even a water staff is not caring

ORD
KEF
Mediocre 2.0

Pros: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Cons: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

KEF
BRU
Excellent 8.0

Pros: Price was very inexpensive, crew was polite and efficient and our flights were on time. Airport in Iceland seems new and hip, but is small.

Cons: No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

Mon, Mar 4
ORD
Chicago O'Hare International
LGW
London Gatwick
7h 45m
Fri, Apr 12
LGW
London Gatwick
ORD
Chicago O'Hare International
8h 40m
Trip: 39 days
5.0OkayShow reviews
Overall 5.0 Okay
Based on 2 reviews
Boarding
5.7
Comfort
5.9
Crew
6.3
Entertainment
6.1
Food
5.0
JFK
LGW
Good 6.3

Pros: Comfortable seats (787), more-or-less on-time service.

Cons: Probably the unhappiest check-in and flight crew I've flown with. Makes me wonder what Norwegian does to its employees. Be advised that they weigh your carry-on bags, and you may be forced to check them. Basically, add $60 to your ticket price to account for round trip bag fees.

JFK
LGW
Mediocre 2.3

Pros: Nothing

Cons: Don't have dinner. I must payed for eat something. The seats are very small. Is uncomfortable. Never more I Will fly with this Air company.

JFK
LGW
Good 6.0

Pros: Excellent enteraintment

Cons: Delayed flight and no food no water and less comfortable seats.

JFK
LGW
Mediocre 3.5

Pros: new plane

Cons: horrible check in and boarding experience

SIN
LGW
Excellent 9.3

Pros: Food are nice Have IFE on broad

Mon, Jan 28
ORD
Chicago O'Hare International
LTN
London Luton
22h 30m
Mon, Feb 4
LTN
London Luton
ORD
Chicago O'Hare International
16h 45m
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Fri, Feb 8
ORD
Chicago O'Hare International
LHR
London Heathrow
19h 00m
Wed, Feb 13
LHR
London Heathrow
ORD
Chicago O'Hare International
26h 40m
Trip: 6 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 8,067 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
DUB
KEF
Excellent 10.0

Pros: I enjoyed my flight with Iceland air. What I especially liked was how polite and helpful at the staff members were. The plane was also very nice and clean.

BWI
KEF
Excellent 10.0

Pros: The movies!

LHR
KEF
Mediocre 2.0

Cons: Icelandair has decided to make tickets cheap and baggage charges outrageous. My fault for not reading more carefully but I will not fly this airline again.

SEA
KEF
Okay 4.6

Pros: Staff

Cons: Same old movies Back row Seats didn’t go back

KEF
AMS
Excellent 10.0

Pros: Still the movies. And the wide body jet

Wed, May 1
ORD
Chicago O'Hare International
LHR
London Heathrow
7h 40m
Mon, May 13
LHR
London Heathrow
ORD
Chicago O'Hare International
25h 45m
Trip: 13 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 45 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
ORD
LHR
Good 7.6

Pros: Everything else

Cons: Both the British Airways attendant who check me in in Chicago, and the British Airways attendant who checked me in in London, were not paying attention to my final destination and did not mark my luggage for my final destination.

ORD
LHR
Excellent 10.0

Pros: Nice one

Cons: Nice one

ORD
LHR
Okay 5.3

Pros: Food ok. Service fine, grew nice.

Cons: Last on board no cargo space..Sears are not great. Passenger behind my wife was pounding on the video games I the entertainment system the whole flight.

ORD
LHR
Good 6.3

Pros: planned time of departure Fare potential for getting 5 seats so I could get a good nights sleep

Cons: Plane left 3 1/2 hours late due to a mysterious mechanical problem that caused them to taxi it away from the gate more than once. Relatively little communication from American whose flight it was. Scheduled departure 10 PM. Actual departure 1:30 AM I reserved a center aisle seat in a row that was completely empty a day or two before departure, hoping to get the whole row. Didn't work out. Just before we closed the doors a couple arrived at the row and took up three of the seats. Darn it. But I still got a good nights sleep. Wish there was an option to check N/A on several of the options above. I didn't speak to a crew member. I didn't eat or drink anything. I never turned on the entertainment system.

ORD
LHR
Okay 4.3

Pros: Seats were comfortable with plenty of room.

Cons: Plane was broken and we had to wait 3 1/2 hours to get a new plane. Crew kept awkwardly mentioning during every announcement that the delay wasn't their fault... My husband's entertainment screen was broken and flickering so much that all shows/films were completely unwatchable. My screen began flickering 1/2way through a film.

Mon, Apr 1
ORD
Chicago O'Hare International
LGW
London Gatwick
11h 30m
Mon, Apr 8
LGW
London Gatwick
ORD
Chicago O'Hare International
23h 40m
Trip: 8 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 4,516 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.7
Entertainment
7.0
Food
6.7
MAD
TLV
Mediocre 2.0

Cons: Pedí un resumen del vuelo para ver lo que compré y nunca me llegó.

MAD
ORD
Mediocre 2.0

Pros: They have badest customer service becouse i want extended my way back to chicago they did not talk to me as customer but every time call they hand off the phone more then 3 times i will not fly again with this plane

MAD
JFK
Good 6.3

Pros: The pilot did an excellent job navigating through rough weather.

Cons: Boarding is a mess, too many special groups, and then the masses get in and it just becomes a zoo inside the plane. There are so many charges, flying these days is really not better than taking a local bus.

JFK
MAD
Good 7.6

Pros: On time departure and arrival early by an hour.

Cons: Seats were quite uncomfortable.

MIA
MAD
Good 7.0

Cons: All processed food. GMO’s. No organic options.

Sun, May 12
ORD
Chicago O'Hare International
LHR
London Heathrow
7h 50m
Tue, May 28
LHR
London Heathrow
ORD
Chicago O'Hare International
8h 40m
Trip: 17 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 221 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
ORD
LHR
Good 7.3

Pros: Stow rack on window seat

Cons: Seats recline in your face

ORD
LHR
Okay 5.6

Pros: Pilot was nice

Cons: The chaos boarding, unorganized crew, missing our transfer flight and not given options to book differently

ORD
LHR
Good 7.3

Pros: Movies

Cons: Dinner

ORD
LHR
Good 6.6

Pros: Roomy for the economy seats

ORD
LHR
Excellent 8.0

Pros: Very comfortable

Cons: Good food

Sun, Apr 28
MDW
Chicago Midway
LHR
London Heathrow
12h 25m
Fri, May 10
LHR
London Heathrow
MDW
Chicago Midway
12h 22m
Trip: 13 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 1,311 reviews
Overall
8.1
Boarding
8.2
Comfort
7.8
Crew
8.5
Entertainment
8.0
Food
7.7
JNB
LHR
Excellent 8.0

Pros: - Presence of entire box sets of some TV shows was a nice touch that I made good use of.

Cons: - EVERY damn movie is prefaced by 4 minutes of ads. - The touchscreens (at least in economy) are slow resistive screens that are horrible for fine control gestures (like slightly changing the volume or position)

GLA
MCO
Excellent 10.0

Pros: Fabulous flight, light on passengers, so excellent service given by the crew. Virgin goes the extra mile on service and little perks. 747-400 planes also very comfortable, compared to the Airbus 320,

Cons: Nothing. Trip both ways were outstanding.

LHR
SFO
Excellent 10.0

Pros: Nobody are better hosts than the British. Great service, lovely people.

LAX
SYD
Excellent 9.5

Pros: Sharp good atention in counter

LHR
JNB
Excellent 8.0

Pros: Good collection of movies

Cons: To pay for luggage for international flights while on their website it says i dont have to pay if im going to South Africa. The food was not so great.

Sun, Jan 13
MDW
Chicago Midway
LHR
London Heathrow
12h 15m
Wed, Feb 6
LHR
London Heathrow
MDW
Chicago Midway
15h 47m
Trip: 25 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 21,950 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
DTW
LAX
Excellent 10.0

Pros: Everything went smoothly. Baggage was at carousel before we were, a first.

Cons: Everything was fine.

ATL
PHX
Excellent 9.3

Cons: Got a stiff neck cause the seat would not go back. Makes it difficult to see the entertainment with my progressive lenses

ATL
MCI
Excellent 10.0

Pros: Nice people

Cons: Waiting at gate in KC

SEA
GEG
Mediocre 2.0

Cons: The pplane was two hours late to depart due to technical issues.

RDU
JFK
Mediocre 2.0

Pros: Nothing

Cons: I missed my flight due to Tsa

Tue, Feb 26
ORD
Chicago O'Hare International
LCY
London City
16h 30m
Sat, Mar 9
LCY
London City
ORD
Chicago O'Hare International
12h 25m
Trip: 12 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 7,497 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
BOS
ZRH
Good 6.0

Pros: Flight was on time. Friendly crew and professional.

Cons: I ordered vegan food, no meat , dairy free. On my trip from Boston to Zurich I received vegan food. On my way fro Zurich to Belgrade I was told” sorry we do not have any vegan food, “ Also, I was charged $60 for my check in one bag,. Not expectable.

BUD
ZRH
Mediocre 2.0

Cons: I am still in Budapest and was not able to fly back on my Hungarian passport.

SFO
ZRH
Excellent 10.0

Cons: Did NOT know ticket was economy light!!!! I WAS UPSET WE HAD TO PAY BAGGAGE FEE!!!!

ZRH
DXB
Excellent 8.0

Cons: Pleasant overall experience

BOS
ZRH
Good 6.3

Cons: I asked the Chinese flight attendant in economy to please ask the man in front of me to put his seat up since the captain and purser had already asked us to do so in three languages The man in front of me refused to do so. She said she was going to start at the front of the plane and let him leave his seat back making it difficult to see my tv monitor. I thought that she should’ve said that it was time to put your seat up. It was frustrating that she didn’t support me and the request of the captain. Your seats are very uncomfortable upright when the person in front of you has their seat back.

Wed, Feb 20
ORD
Chicago O'Hare International
LCY
London City
10h 20m
Wed, Feb 27
LCY
London City
ORD
Chicago O'Hare International
11h 50m
Trip: 8 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 2,559 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
HEL
AMS
Excellent 8.6

Pros: The crew was really friendly.

Cons: There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful.

IAD
AMS
Good 7.6

Pros: Gaps between seats are very narrow.

Cons: when serving drinks, cabin crew limited to serve liquor only once and it was poor service.

BOM
AMS
Mediocre 2.0

Cons: Poor food, flight attend and finally baggage missing. Overall experience is extremely bad.

TLV
AMS
Mediocre 2.6

Cons: Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM

LAX
AMS
Excellent 10.0

Pros: Nice people and good service

Cons: Not much

Wed, Jun 5
ORD
Chicago O'Hare International
LHR
London Heathrow
22h 50m
Sun, Jun 16
LHR
London Heathrow
ORD
Chicago O'Hare International
16h 05m
Trip: 12 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 4,174 reviews
Overall
7.4
Boarding
7.3
Comfort
7.2
Crew
7.9
Entertainment
6.6
Food
7.0
LGW
OPO
Mediocre 2.0

Cons: I was rerouted to Madrid and did not have the correct timely information to cancel and rebook or to get a credit toward a future flight. There was no clear item on line to be used for my problem.

EWR
LIS
Good 7.0

Pros: Movies and friendly crew

Cons: Food was not good Too much meat

LIS
FNC
Mediocre 2.0

Pros: Nothing to like. Rude staff.

LIS
FCO
Okay 5.6

Pros: TAP serves edible cheese sandwiches. First time in years I eat plane food and don’t immediately regret it.

Cons: I travel with an international carry-on designed to fit in comoartments above seats in any and all planes (Tumi alpha 2 International), and yet TAP would claim it was too large to fit and forced me to check it. My problem is not only the wait once we land, but most improtsntly that the bags are beat up in the journey. Indeed, my carry-on arrived with several scratches on the plastic edges as well as some signs of worn on the textile. Because of this carry-on baggage size restrictions, I will not fly TAP airlines again (unless I can travel with my hand purse only).

LIS
PRG
Okay 4.0

Cons: Delayed! Got home around 3am. This shouldnt be like this. Precautions need to be taken.

Sun, Jun 2
ORD
Chicago O'Hare International
LGW
London Gatwick
7h 45m
Mon, Jun 3
LGW
London Gatwick
ORD
Chicago O'Hare International
8h 40m
Trip: 2 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 4 reviews
Boarding
7.0
Comfort
7.0
Crew
7.5
Entertainment
6.9
Food
6.1
JFK
AMS
Excellent 10.0

Cons: Thank you!

JFK
CDG
Okay 4.4

Cons: The plane was old. The seats were very uncomfortable. No entertainment at all.

OAK
CDG
Okay 5.3

Pros: Liked that the flight was not full and therefore could use 3 seats to stretch a bit. Modern plane and smooth flight. Cheap!

Cons: Tight leg space. No food or drinks besides water. Sits could be more padded. My screen didn't allow me to order food or drinks. It was broken and there was no effort from the crew to offer to get at least a menu or pay with my visa for even a cup of coffee. I could have gone to the middle area to deal with it but it was not worth the effort. Not the most pleasing crew IMO. Just doing their jobs.

CDG
OAK
Good 6.6

Pros: Dreamliner is a comfy plane, good seats w/ decent legroom.

Cons: Food options. Not good choices, overpriced, and they ran out of many options on both flights. Poatao chips stale, terrible corn curls. The only main dish vegan oprion was cup o noodles type soup whivh was bland. I didn,'t know about ordering meals ahead, where I would have had more options. 11 hours is a long time to have such poor options.BRING YOUR OWN FOOD! Water should be offered free of charge- hydration on a long flight is important.

ORD
LGW
Good 6.3

Pros: Decent seats

Cons: Not even one glass of water offered on the 8 hr flight. Inexcusable! Crew was not overly friendly either.

Fri, Feb 1
ORD
Chicago O'Hare International
LHR
London Heathrow
19h 00m
Tue, Feb 5
LHR
London Heathrow
ORD
Chicago O'Hare International
26h 40m
Trip: 5 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 8,067 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
DUB
KEF
Excellent 10.0

Pros: I enjoyed my flight with Iceland air. What I especially liked was how polite and helpful at the staff members were. The plane was also very nice and clean.

KEF
IAD
Mediocre 2.0

Pros: N/A

Cons: Our flight was delayed 3 hours and we were instructed to rebook. After waiting over an hour to talk to an agent, we were supposedly rebooked to an Air France flight. After rushing to another terminal, the Air France check in agent told us she could not find our tickets, although the Icelandair agent gave us written confirmation. After being sent to the Air France ticketing agent (another office), we were told we were on a British Airways flight. COMPLETELY DIFFERENT AIRLINE. How were we supposed to know this? This was extremely frustrating. But BA treated us great and we can now see why they have such a great reputation.

LHR
KEF
Mediocre 2.0

Cons: Icelandair has decided to make tickets cheap and baggage charges outrageous. My fault for not reading more carefully but I will not fly this airline again.

SEA
KEF
Excellent 9.3

Pros: Service was great!

Cons: It would be nice to have a few more food choices for the long flight

BOS
KEF
Mediocre 2.0

Pros: No baggage but flight advertised as Evonomy standard, that includes 1 checked bag.

Cons: See above.

Wed, Jan 30
ORD
Chicago O'Hare International
STN
London Stansted
16h 20m
Mon, Feb 4
STN
London Stansted
ORD
Chicago O'Hare International
16h 45m
Trip: 6 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Mar 5
ORD
Chicago O'Hare International
LHR
London Heathrow
7h 40m
Tue, Apr 2
LHR
London Heathrow
ORD
Chicago O'Hare International
25h 45m
Trip: 28 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 45 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
ORD
LHR
Okay 4.3

Pros: Seats were comfortable with plenty of room.

Cons: Plane was broken and we had to wait 3 1/2 hours to get a new plane. Crew kept awkwardly mentioning during every announcement that the delay wasn't their fault... My husband's entertainment screen was broken and flickering so much that all shows/films were completely unwatchable. My screen began flickering 1/2way through a film.

ORD
LHR
Excellent 10.0

Pros: Nice one

Cons: Nice one

ORD
LHR
Okay 5.3

Pros: Food ok. Service fine, grew nice.

Cons: Last on board no cargo space..Sears are not great. Passenger behind my wife was pounding on the video games I the entertainment system the whole flight.

ORD
LHR
Excellent 10.0

Cons: When I arrived at CMI no ticket was issued for my second leg, so I could not use the internal transit bus to at Terminal 5 at ORD ("for ticketed passengers only). I had to exit use the external train (which was delayed) and go through the very slow Terminal 5 security. Almost missed my ORD-LHR flight (arrived at the gate after the official closing time)

ORD
LHR
Mediocre 2.0

Pros: Not much.

Cons: The flight was delayed about 5 hours due to reasons no one really seemed to understand. Food was pretty bad as well.

Sun, May 12
ORD
Chicago O'Hare International
LGW
London Gatwick
11h 30m
Mon, May 20
LGW
London Gatwick
ORD
Chicago O'Hare International
23h 35m
Trip: 9 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 4,516 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.7
Entertainment
7.0
Food
6.7
JFK
MAD
Good 7.6

Pros: On time departure and arrival early by an hour.

Cons: Seats were quite uncomfortable.

MAD
ORD
Mediocre 2.0

Pros: They have badest customer service becouse i want extended my way back to chicago they did not talk to me as customer but every time call they hand off the phone more then 3 times i will not fly again with this plane

ATH
MAD
Excellent 8.0

Pros: Perks of being emerald

Cons: Kayak did not send me my booking reference in the email. kayak has no customer service number

MAD
JFK
Good 6.3

Pros: The pilot did an excellent job navigating through rough weather.

Cons: Boarding is a mess, too many special groups, and then the masses get in and it just becomes a zoo inside the plane. There are so many charges, flying these days is really not better than taking a local bus.

MAD
TLV
Mediocre 2.0

Cons: Pedí un resumen del vuelo para ver lo que compré y nunca me llegó.

Mon, Feb 4
ORD
Chicago O'Hare International
LGW
London Gatwick
10h 20m
Mon, Feb 11
LGW
London Gatwick
ORD
Chicago O'Hare International
11h 25m
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 8,068 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
DUB
KEF
Excellent 10.0

Pros: I enjoyed my flight with Iceland air. What I especially liked was how polite and helpful at the staff members were. The plane was also very nice and clean.

KEF
IAD
Good 6.0

Pros: Very helpful and courteous flight attendants.

Cons: Chaotic boarding process, like cattle all in one mass. Frustration of short transfer time exacerbated by failure of the scanners to accept the boarding pass, slow handling of passengers by gate personnel, lack of overhead storage required me to check a small carryon bag.

KEF
IAD
Mediocre 2.0

Pros: N/A

Cons: Our flight was delayed 3 hours and we were instructed to rebook. After waiting over an hour to talk to an agent, we were supposedly rebooked to an Air France flight. After rushing to another terminal, the Air France check in agent told us she could not find our tickets, although the Icelandair agent gave us written confirmation. After being sent to the Air France ticketing agent (another office), we were told we were on a British Airways flight. COMPLETELY DIFFERENT AIRLINE. How were we supposed to know this? This was extremely frustrating. But BA treated us great and we can now see why they have such a great reputation.

KEF
DEN
Excellent 8.0

Pros: The plane and it’s crew were fantastic! The crew was totally customer oriented and provided great service for the entire flight.

Cons: It does no good to upgrade to Saga Class when you consider loading at Keflavik. A mob is herded on to a crowded bus and you wait at plane side with little room to move around. There is no priority boarding and the entire procedure might be acceptable in the Third World but certainly not in a country that has so much going for it.

LHR
KEF
Mediocre 2.0

Cons: Icelandair has decided to make tickets cheap and baggage charges outrageous. My fault for not reading more carefully but I will not fly this airline again.

Sun, Dec 30
ORD
Chicago O'Hare International
LGW
London Gatwick
10h 20m
Sun, Jan 13
LGW
London Gatwick
ORD
Chicago O'Hare International
26h 20m
Trip: 15 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,502 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
CDG
KEF
Mediocre 2.0

Pros: Nothing

Cons: Seats e not comfortable. u have to buy everything. even a water staff is not caring

SXF
KEF
Good 6.3

Cons: Seats are too small

AMS
KEF
Good 6.0

Pros: The price

Cons: The delay

KEF
BRU
Excellent 8.0

Pros: Price was very inexpensive, crew was polite and efficient and our flights were on time. Airport in Iceland seems new and hip, but is small.

Cons: No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

KEF
CPH
Okay 5.6

Pros: Nice newish planes. Competent but basic service in the air. Nice air crew.

Cons: Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

Wed, Mar 27
ORD
Chicago O'Hare International
LGW
London Gatwick
13h 14m
Wed, Apr 10
LGW
London Gatwick
ORD
Chicago O'Hare International
23h 55m
Trip: 15 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 19,805 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
LHR
PHL
Excellent 10.0

Pros: Good service

CDG
LHR
Excellent 10.0

Pros: Everything was wonderful. Staff was courteous, plane was great, food on the flight was exceptional. Compared to Icelandair, this was a dream!

Cons: N/A

LHR
BWI
Okay 5.3

Pros: Did not realize I purchased a “no checked bag” fare - and the $60 each way charge really pissed me off, along with the &48 charge to guarantee a window seat again, each way. The site was misleading, and I resent being peneluzed for trying to be efficient. A two week work trip needs to include a checked bag.

Cons: For a new plane, seats are very cramped. If you drop an earpiece on the floor, you pull a muscle to retrieve it / or make. Everyone in your row stand up. Decent movies mean a box under the seat cuts into legroom. A cramped, miserable 7 hours for this 6’0 tall American. Staff was as helpful as they could be, but my knees still hurt.

LHR
IAD
Excellent 10.0

Pros: Everything was wonderful. Staff was courteous, plane was great, food on the flight was exceptional. Compared to Icelandair, this was a dream!

Cons: N/A

IAH
LHR
Excellent 10.0

Pros: Over all good means.........., All well nothing to my dislike

Cons: Nothing to dislike

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