CHI - MEX

$77 Find Cheap Flights from Chicago to Mexico City

This is the cheapest one-way flight price found by a KAYAK user in the last 72 hours by searching for a flight from Chicago to Mexico City departing on 9/6. Fares are subject to change and may not be available on all flights or dates of travel. Click the price to replicate the search for this deal.
1 adult
1 adult, Economy

KAYAK searches hundreds of travel sites at once for deals on flights to Mexico City

 
These are the airlines KAYAK users have selected most often from within our search results in flight searches from Chicago to Mexico City.
These are the airlines KAYAK users have selected most often from within our search results in flight searches from Chicago to Mexico City.
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Flights Deals

Cheap Flights from Chicago to Mexico City (CHI-MEX)

 
Here are some of the best deals found on KAYAK recently from the most popular airlines for round-trip flights from Chicago to Mexico City that are departing in the next months. While these flights were available on KAYAK in the last 72 hours, prices and availability are subject to change and deals may expire.
Discover the best prices for you by selecting your travel dates on KAYAK.

Recent round-trip flight deals from Chicago to Mexico City

Wed, Sep 3 - Tue, Sep 9
 Logo
1:40 am - 4:50 amORD-MEX
4h 10mnonstop
 Logo
5:50 am - 10:55 amMEX-ORD
4h 05mnonstop
Tue, Sep 23 - Wed, Sep 24
 Logo
7:25 am - 10:35 amORD-MEX
4h 10mnonstop
 Logo
5:50 am - 10:55 amMEX-ORD
4h 05mnonstop
Sat, Sep 6 - Tue, Sep 9
Volaris Logo
1:40 am - 4:50 amORD-MEX
4h 10mnonstop
Volaris Logo
12:40 am - 5:42 amMEX-ORD
4h 02mnonstop
$234Volaris
Find Deal
Thu, Sep 4 - Sat, Sep 13
Volaris Logo
7:25 am - 10:35 amORD-MEX
4h 10mnonstop
Volaris Logo
6:30 pm - 11:32 pmMEX-ORD
4h 02mnonstop
$235Volaris
Find Deal
Thu, Sep 4 - Mon, Sep 8
Viva Logo
1:40 am - 4:45 amORD-MEX
4h 05mnonstop
Viva Logo
5:50 am - 10:55 amMEX-ORD
4h 05mnonstop
$252Viva
Find Deal
Sat, Sep 6 - Wed, Sep 10
Viva Logo
12:25 pm - 8:25 pmORD-MEX
9h 00m1 stop
Viva Logo
5:50 am - 10:55 amMEX-ORD
4h 05mnonstop
$265Viva
Find Deal
Fri, Sep 5 - Sat, Sep 6
Aeromexico Logo
6:00 am - 7:40 pmMDW-MEX
14h 40m1 stop
Aeromexico Logo
7:00 am - 9:12 pmMEX-MDW
13h 12m2 stops
$311Aeromexico
Find Deal
Tue, Aug 26 - Fri, Aug 29
Aeromexico Logo
6:00 am - 2:10 pmMDW-MEX
9h 10m1 stop
Aeromexico Logo
1:15 pm - 9:44 pmMEX-MDW
7h 29m1 stop
$401Aeromexico
Find Deal
Fri, Aug 15 - Wed, Aug 20
Delta Logo
6:04 am - 2:10 pmMDW-MEX
9h 06m1 stop
Delta Logo
11:10 am - 9:44 pmMEX-MDW
9h 34m1 stop
$433Delta
Find Deal
Wed, Aug 6 - Wed, Aug 13
Delta Logo
6:00 am - 3:50 pmMDW-MEX
10h 50m2 stops
Delta Logo
6:05 am - 9:44 pmMEX-MDW
14h 39m2 stops
$437Delta
Find Deal
Expert advice

Expert advice for your flight from Chicago to Mexico City

 
Snippets provided in this section are AI-generated based on a summarization of KAYAK-commissioned articles. The articles are presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the articles are original to the author and reflect their authentic experience, which may vary significantly from the experience of others.
KAYAK teamed up with top travel experts to share the best tips for your journey.
Airlines
Volaris

Volaris Basic fare includes a carry-on, often cheaper than Zero with add-ons.


Volaris v.club offers up to 20% fare discounts and exclusive deals.

Read more about Volarisby Yulia Denisyuk
Viva

Viva Aerobus offers Zero Fare for budget travelers, including a personal item but no checked baggage.


Check-in with Vivabot via WhatsApp for a quick QR code boarding pass.

Read more about Vivaby John Walton
Aeromexico

Aeromexico's AM Plus offers extra legroom, priority check-in, and discounted lounge access.


Download the Aeromexico app for real-time flight updates and easier airport navigation.

United Airlines

United's Economy Plus offers up to 6 inches more legroom than standard economy.


United offers Wi-Fi on most flights, with free messaging and streaming options.

Airports
ORD

For a quick departure, use the CTA Blue Line to reach ORD, avoiding traffic delays. It runs 24/7 and takes about 45 minutes to downtown.

Read more about ORDby Stefanie Waldek
MEX

Expect immigration lines at MEX to take 10-40 minutes. Baggage claim is past immigration, with porters available for assistance.

Read more about MEXby Marisa Garcia
Our travel experts
Yulia Denisyuk

Yulia Denisyuk

Expert on Volaris

Yulia Denisyuk

Yulia Denisyuk

Yulia is a freelance journalist who’s dispatched from 90+ countries. Her work focuses on cultures, adventure trips and air travel, appearing in NatGeo, NYT, CNTraveler, and more. For past assignments, she’s stayed with nomads in Mongolia and learned the art of Imigongo in Rwanda. She’s based in Chicago; in winter she often questions that decision.

Read more
John Walton

John Walton

Expert on Viva

John Walton

John Walton

Independent aviation journalist John Walton took his first flight at eight weeks old and hasn’t stopped travelling since. A world-renowned expert in airlines and the passenger experience, he writes in depth on aviation, is a resident expert on travel in Japan and France, and offers a uniquely queer perspective on travelling the world.

Read more
Marisa Garcia

Marisa Garcia

Expert on Aeromexico and MEX

Marisa Garcia

Marisa Garcia

Marisa knows planes inside and out, spending 16 years working on aircraft in hangars at airports around the world. She is an aviation industry expert, specialized in airline interiors and regulations. Ten years ago, she pivoted to journalism. She shares her insights in leading aviation, travel, and business publications and on her site FlightChic.

Read more
Stefanie Waldek

Stefanie Waldek

Expert on United Airlines and ORD

Stefanie Waldek

Stefanie Waldek

Stefanie Waldek is a freelance space, travel, and design writer based in Saratoga Springs, NY. Her words have appeared in Space.com, Travel + Leisure, Condé Nast Traveler, Architectural Digest, and House Beautiful, among other publications. An expert in aviation and expedition cruising, Stefanie is frequently up in the air or on the sea, likely en route to Antarctica or the Arctic.

Read more
Useful Info

KAYAK's insights & trends for Chicago to Mexico City flights

Get data-powered insights and trends into flights from Chicago to Mexico City to help you find the cheapest flights, the best time to fly and much more.

Find cheap flights to Mexico City
Find cheap flights to Mexico City

Planning a trip from Chicago to Mexico City? KAYAK’s data-powered insights will help you find cheap flights. Learn the best time to fly, how early to book your ticket, and other tips to secure great prices.

How much is a round-trip flight from Chicago to Mexico City?

What is the cheapest Chicago to Mexico City flight route?

The cheapest price for flight routes found by users searching on KAYAK in the last 2 weeks for round-trip flights from Chicago to Mexico City.

Our data shows that the cheapest route for a return flight from Chicago to Mexico City cost $191 and was between Chicago O'Hare Intl Airport (ORD) and Mexico City (MEX). On average, the best prices are found if you fly this route. The average price for a return flight for this route is $191.

What’s the cheapest day of the week to fly from Chicago to Mexico City?

The average price of all round-trip flights from Chicago to Mexico City clicked on KAYAK for each day over the last 12 months.

For Chicago to Mexico City, Tuesday is the cheapest day to fly on average and Saturday is the most expensive. Flying from Mexico City back to Chicago, the best deals are generally found on Sunday, with Monday being the most expensive.

What is the cheapest month to fly from Chicago to Mexico City?

To calculate monthly average prices, KAYAK takes all prices for each month over the last year for round-trip flights from Chicago to Mexico City, removes the top 0.1% to account for outliers, and then takes the median of all values for each month.

The cheapest month for flights from Chicago to Mexico City is February, where tickets cost $282 (return) on average. On the other hand, the most expensive months are December and July, where the average cost of round-trip tickets is $588 and $430 respectively.

Can I save money by flying with a layover from Chicago to Mexico City?

The average round-trip price for all non-stop flights, flights with one layover, and flights with two layovers for the route found by users searching on KAYAK in the last 2 weeks.

No, with an average price for the route of $951, prices are generally cheapest when you fly direct.

How far in advance should I book a flight from Chicago to Mexico City?

To calculate weekly average prices, KAYAK takes all prices for each week before departure over the last year for round-trip flights from Chicago to Mexico City, removes the top 0.1% to account for outliers, and then takes the average of all the values for each week.

To get a below average price on the flight from Chicago to Mexico City, you should book around 8 weeks before departure. For the absolute cheapest price, our data suggests you should book 19 weeks before departure.

Good to know

Low seasonMay
High seasonDecember
Cheapest flight$77
Best time to beat the crowds with an average 16% drop in price.
Most popular time to fly with an average 64% increase in price.
Flight from Chicago O'Hare Airport to Mexico City

When to book flights from Chicago to Mexico City

Are your dates flexible? Find out the best times to travel from Chicago to Mexico City based on our flight data from the last year. Discover the cheapest month and even day to fly.
Estimated round-trip price
KAYAK looks at all historical flight data for each date to provide a predicted price for one-way trips or round-trips with a duration up to 40 days. While we try to provide actual minimum prices for each date, some prices are predictions and actual prices may differ.

FAQs for booking flights from Chicago to Mexico City

  • Are VIP services available at Benito Juarez Airport?

    Benito Juarez Airport provides travelers with exceptional VIP treatment. When you land at the airport, a greeter meets you at the point of arrival. A porter then assists you with your luggage as you move swiftly past the checkpoints to your vehicle.

  • Can I fly nonstop to Benito Juarez Airport from Chicago?

    You can find nonstop flights from O'Hare Airport to Benito Juarez Airport with several airlines, including Aeromexico and United Airlines. However, Midway Airport does not operate nonstop flights to Benito Juarez Airport.

  • Does Benito Juarez Airport have hotels?

    The Grand Hilton and Courtyard by Marriott, located just a few minutes away from Terminal 1, provide top-notch accommodation for passengers landing at Juarez Airport and have free shuttles to ferry travelers from the terminal to the hotels.

  • Can I find affordable parking lots at Chicago Airports?

    At O'Hare Airport, the parking rates at the daily parking lot and main garage are around $40. Economy lots E, H, and F charge approximately $17 per day. The economy lot at Midway Airport charges around $15, while the daily lot charges around $30 per day.

  • Can I rent a car at Benito Juarez Airport?

    Mexico City airport has several car rental companies with plenty of vehicles to suit travelers'varying needs. Car rentals like Alamo, Ace, and Firefly are located at the international and national walkway of Terminal 1.

  • What activities are available at O’Hare Airport for families traveling with young children?

    Travelers flying out of O’Hare Airport with kids should check out the Family Lounge in Terminal 2, near Gate F1. This lounge has plenty of space for kids to get their wiggles out before the flight. You can also search for a giant dinosaur, a WWII fighter plane, and other wonders when you take the art scavenger hunt through the airport.

  • Are there services for military service members at Chicago’s main airports?

    Members of the military and their families will find a variety of services at the USO centers, including free refreshments, a quiet room, and a kids’ activity room. O’Hare has two USO centers; one pre-security on Terminal 2’s Mezzanine level and the other post-security in the Terminal 3 Rotunda. Midway’s USO is located immediately after the Concourse C security checkpoint.

  • Is public transportation available from Downtown Chicago to O’Hare International Airport (ORD)?

    The most convenient way to travel from Downtown Chicago to O’Hare Airport is to take the “L” train (Chicago Transit Authority’s rapid-transit system). The trip on the Blue Line from Chicago’s city center to the airport’s CTA train station takes about 45min. 

  • Do the Chicago airports have any on-site hotels?

    Avoid traffic before an early-morning flight from Chicago to Benito Juarez Airport by staying overnight at the airport. The Hilton Chicago O’Hare Airport Hotel is conveniently located outside of O'Hare's Terminals 1, 2, and 3 and is connected to Terminal 5 by the airport’s ATS shuttle train. Although you won’t find an on-site hotel at Midway Airport (MDW), about a dozen hotels are located within a couple of blocks of the airport.

  • Is there a place where I can store my luggage at Benito Juarez Airport (MEX)?

    You’ll find luggage storage in both Terminals 1 and 2 at Benito Juarez Airport (MEX). Passengers flying from Chicago to MEX will most likely use Terminal 1; the luggage storage service in this terminal is located on the ground level near the central information desk.

  • Can I take a train from Benito Juarez Airport to downtown Mexico City?

    Mexico City’s Yellow Line (Line 5) Metro trains stop just steps from Terminal 1 at the Terminal Aérea station. From here, it’s about a 30 minutes ride to the Balderas station in the city center. The ride to the Balderas station requires one transfer at La Raza station to the Olive Green Line (Line 3). 

  • What is the cheapest flight from Chicago to Mexico City?

    In the last 3 days, the lowest price for a flight from Chicago to Mexico City was $77 for a one-way ticket and $228 for a round-trip.

  • Do I need a passport to fly between Chicago and Mexico City?

    Yes

  • Which airports will I be using when flying from Chicago to Mexico City?

    On your way to Mexico City, you’ll fly out from one of these Chicago airports: Chicago Midway or Chicago O'Hare Intl. You’ll be landing at Mexico City Benito Juarez.

  • Which airlines offer Wi-Fi service onboard planes from Chicago to Mexico City?

    Only American Airlines offers inflight Wi-Fi service on the Chicago to Mexico City flight route.

  • Which aircraft models fly most regularly from Chicago to Mexico City?

    The Airbus A320-100/200 is the aircraft model that flies most regularly on the Chicago to Mexico City flight route.

  • Which airline alliances offer flights from Chicago to Mexico City?

    SkyTeam, and Star Alliance are the airline alliances operating flights between Chicago and Mexico City, with SkyTeam being the most commonly used for this route.

  • On which days can I fly direct from Chicago to Mexico City?

    There are nonstop flights from Chicago to Mexico City on a daily basis.

  • Which is the best airline for flights from Chicago to Mexico City, Delta or Aeromexico?

    The two airlines most popular with KAYAK users for flights from Chicago to Mexico City are Delta and Aeromexico. With an average price for the route of $409 and an overall rating of 8.0, Delta is the most popular choice. Aeromexico is also a great choice for the route, with an average price of $421 and an overall rating of 7.5.

  • How does KAYAK find such low prices on flights from Chicago to Mexico City?

    KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Chicago to Mexico City.

  • How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from Chicago to Mexico City?

    KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Mexico City from Chicago is likely to change within 7 days, so travelers know whether to wait or book now.

  • What is the Hacker Fare option on flights from Chicago to Mexico City?

    Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Mexico City with an airline and back to Chicago with another airline.

  • What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from Chicago to Mexico City?

    Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Mexico City from Chicago up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

KAYAK’s top tips for finding a cheap flight from Chicago to Mexico City

  • Looking for a cheap flight? 25% of our users found flights on this route for $180 or less one-way and $337 or less round-trip.
  • You can book flights from O'Hare Airport (ORD) to Benito Juarez Airport (MEX) with major airlines like Delta Air Lines and Aeromexico. O'Hare Airport serves as a hub for United Airlines and American Airlines, which also operate several flights to Benito Juarez Airport.
  • Travelers can work or relax at one of the peaceful and cozy lounges at O'Hare Airport, like the Flagship Lounge in Terminal 3, which one can access upon paying a fee of approximately $59. Midway Airport (MDW) has the USO lounge in Concourse C for those in the military.
  • If you have extra time to kill before your flight, Midway airport has several must-see attractions like the World War II Battle of Midway display that commemorates the historic battle. On your way to gates 4A and 4B, there is an impressive collection of photographs showcasing Chicago city landmarks and scenes.
  • Benito Juarez Airport provides special services for passengers with disabilities landing at the bustling airport. From around 6.30am to around 10pm, the airport offers a complimentary transfer service between Terminal 1 and 2. The airport's air train service is another option.
  • Line 4 Metrobus is a fast and convenient bus service that transports travelers from the bustling Benito Juarez Airport to downtown Mexico. The Metrobus, which charges a fee of around M$30 ($1.46), takes approximately 30min to reach the heart of Mexico City. You can board the bus from Terminals 1 or 2.
  • Since Midway is closer to Chicago than O'Hare Airport, it will take you less time to reach Midway from downtown Chicago. Travelers can use the CTA L trains to reach Midway airport from Chicago city. The CTA L train, which costs around $2.50, takes approximately 25min to get to the airport.
  • People from all faiths may visit the interfaith chapel to pray, meditate, or sit in peace before their flight from Chicago to Benito Juarez Airport (MEX). The O’Hare Airport chapel is located pre-security on Terminal 2’s Mezzanine level, while the Midway Airport chapel is found after security on the Mezzanine level of Concourse C.
  • Arriving at O’Hare Airport (ORD) early enough to squeeze in a pre-flight workout? You can purchase a day pass to the Hilton Athletic Club or you can do some quiet stretching in the Yoga Room, which you’ll find post-security in the Terminal 3 Rotunda.
  • To avoid the traffic at O’Hare’s terminal curbside drop-off, use the Kiss ‘n Fly area in the Multi-Modal Facility off of Mannheim Road and Zemke Blvd. From here, you’re just minutes from the terminals via the Airport Transport System (ATS), O’Hare’s automated people-mover trains.

Prefer to fly direct from Chicago to Mexico City?

 
Direct data is based off flight results for the next 60 days. Find direct flights from all airlines flying direct from Chicago to Mexico City Benito Juarez.
Find which airlines fly direct from Chicago to Mexico City Benito Juarez Airport, which days they fly and book direct flights.

Direct departures

Chicago to Mexico City Benito Juarez

Monday

Aeromexico, United Airlines, Viva, +1 more

Aeromexico, United Airlines, +2 more

Tuesday

Aeromexico, United Airlines, Viva, +1 more

Aeromexico, United Airlines, +2 more

Wednesday

Aeromexico, United Airlines, Viva, +1 more

Aeromexico, United Airlines, +2 more

Thursday

Aeromexico, United Airlines, Viva, +1 more

Aeromexico, United Airlines, +2 more

Friday

Aeromexico, United Airlines, Viva, +1 more

Aeromexico, United Airlines, +2 more

Saturday

Aeromexico, United Airlines, Viva, +1 more

Aeromexico, United Airlines, +2 more

Sunday

Aeromexico, United Airlines, Viva, +1 more

Aeromexico, United Airlines, +2 more

See more direct flights

Direct returns

Mexico City Benito Juarez to Chicago

Monday

Aeromexico, United Airlines, Viva, +1 more

Aeromexico, United Airlines, +2 more

Tuesday

Aeromexico, United Airlines, Viva, +1 more

Aeromexico, United Airlines, +2 more

Wednesday

Aeromexico, United Airlines, Viva, +1 more

Aeromexico, United Airlines, +2 more

Thursday

Aeromexico, United Airlines, Viva, +1 more

Aeromexico, United Airlines, +2 more

Friday

Aeromexico, United Airlines, Viva, +1 more

Aeromexico, United Airlines, +2 more

Saturday

Aeromexico, United Airlines, Viva, +1 more

Aeromexico, United Airlines, +2 more

Sunday

Aeromexico, United Airlines, Viva, +1 more

Aeromexico, United Airlines, +2 more

See more direct flights

Reviews of the top 5 airlines serving from Chicago to Mexico City

 
See real verified KAYAK customer reviews for airlines flying from Chicago to Mexico City. Airline scores are aggregated from all reviews left by passengers on KAYAK after flying with an airline. KAYAK doesn’t show reviews that are older than 5 years. Learn how KAYAK collects reviews.
Need help choosing which airline to fly with from Chicago to Mexico City? KAYAK airline reviews give an overall score for each airline based on loads of factors, including comfort, boarding, in-flight entertainment and more, to make your decision easier. See airline scores according to verified KAYAK customer reviews.
8.0
DeltaOverall score based on 7951 reviews
8.5Crew
7.9Comfort
8.2Boarding
7.9Entertainment
7.3Food
Airline reviews

Very late arrival at PWM. Late jet getting to ATL. Equipment problem with aircraft - could not get enough water onto plane., Another delay getting FAA approval for flight with bottled H2O. Not the crew’s problem.

4.0 OkayJames, Jul 2025MSN - ATL
Read more Delta reviews

Very late arrival at PWM. Late jet getting to ATL. Equipment problem with aircraft - could not get enough water onto plane., Another delay getting FAA approval for flight with bottled H2O. Not the crew’s problem.

Everything was fine except the entertainment was not working for half of the flight.

Easy boarding with an extremely kind attendant. Seats were spacious and we had 3 seats for 2 people so we could stretch out. Comfortable air flow and very attentive and hospital attendants. Bathrooms and food were the only negative. Bathrooms were so small you could hardly get in and close the door. I don’t think an obese person would fit or a person with a movement disability. Food was the trending food for flights, nonexistent. We spent $40 getting sandwich and snack at airport for our 6 hour flught.

At first, we were on the runway for about an hour, literally. The Captain did explain that the Control Tower just had a change shift (sounds like an unrealistic excuse) and then that we had to change a runway. A regular economy seat is made for 12 yo twiggy. I understand Delta wants to push for an upgrade, but after sitting in a Comfort seat and in First class. I would say First class is not worthy of my money. The landing was delayed because of the weather in NYC, I don't hold that against Delta, of course. The Captain did alert us to that upon takeoff in Vegas and again as we reached NY.

No one fussed at me about my pap machine as a 3rd pice on the plane. Boarding was pleasant and smooth. The boarding agent in Anchorage was a fun character- he could be in a movie. :~) The on-board crew were downright pleasant. No militant attitudes on Delta. Like all planes these days the seats are too narrow for standard Americans and at 5’2” there is barely enough leg room. I don’t know how tall people fold themselves into the seats. But that’s nothing specific to Delta

Great. Very smooth. Plenty of information. However, wish they would give out a menu in advance of making a dinner choice like other international airlines. The flight attendant says chicken or pasta and there are details about ingredients or spices requiring the passenger to ask which requires the flight attendant to answer many times. So easy to solve this problem. P

I'm a tall guy and even the seats with more leg room were not as comfortable as I had hoped.

My husband upgraded our seats and I don't know if it was due to the type of planet was or if they didn't upgrade our seats. We were supposed to be in I believe comfort seats and they were just as tight as any other seat- no leg room and we are very tall people but at least it wasn't extremely cold. My husband did put in a complaint about our seating because he paid extra and if we would have known that the space and the tightness would have been the same, we just would have gotten the emergency row emergency row seats that we normally get. We love Delta but both our flights coming home we're not good. Oh I forgot to mention that on our flight to Hawaii our luggage wheels got broke and we had to purse new luggage on vacation then we never had this problem so we didn't know protocol and reported it after we got home only for them to tell is we only had 24hrs to report the damage. Not sure what was going on with Delta this vacation trip.

My flight was extremely cold. I had a jacket and a cover was left in each seat. The cover was extremely thin and I have a disability, fibromyalgia and arthrithis and AC air is the worst. I closed my vent and my husbands vent and it still was frigid. I asked the attendant if I could get another cover and she quickly almost dismissively and totally unconcerned stating, (I quote) (one per chair) and walked off so quickly that I didn't get a chance to explain to her that I literally have adisability. I didnt want to make a seen so I set on that flight for over 5 hours in pain, joints locking up and extremely uncomfortable. When my fibromyalgia flares up my joints not only ache but they will lock up also and it takes me days to get back to my regular self even though I take medication for it. I felt like it would not have hurt anyone at all for her to just give me an extra cover because I'm sure they have all types of medical issues in people that fly every day.

After all the weather issues at least they got me to my destination the next day

The ground staff were not as friendly and nice to the passengers as the air crew. Flight attendants, cockpit crew were great and very nice to everyone on board.

My flight was delayed, then I got transferred to a new flight that was also delayed- which wasn’t Aeromexico’s fault, it was because of weather conditions. Most of the crew was very nice and patient, except for one or two flight attendants who were rude. The entertainment wasn’t on, so all the screens were off.

My wife's entertainment system did not work. Payed for flight upgrade but did not receive advertised "free WiFi".

Annoying that we had to go to departures and get boarding passes. Should allow us to be booked all the way through, this is the only airline i have this problem with in MEX. Late boarding and take off

Lousy No wheelchair. As normal at Atlanta Cheap airline Cheap aero plane. - Neither entertainment nor food on a 5 hour saga

The airplane was an old airplane, seats were very uncomfortable and very little space, they changed my seat and that was no option to get back into my seat even when I was traveling a senior who required assistance.

This is not a low cost airline. Stop acting like o e.

Aeromexico crew made me check my hand luggage in the door of the plane. As soon as I reach Mexico City, I notice that my luggage was opened and 8 games of Nintendo Switch were stolen (700 dllrs value aprox) (the console was there) but the games were stolen. I am very dissapointed of Aeromexico and all the crew. Instead of being a good trip, It was a sad trip

Ok. But we arrived to a remote terminal which meant that a bus had to take us to the terminal building

Old aircraft the audio of the entertainment dosent work Dirty seats

It was great, I’m very grateful for the pilots and crew flight attendants for everything.

Evidently, my seat had the only broken TV. I couldn’t plug it in, get it to come on, or watch anything, and of course, no one could fix it while we were on the plane. The service was good and the boarding was quick

The boarding of took of late.The presentation of the food was horrable as was the tast of the food was cold and tastless.

Delay and keep changing gates. I have to run around from B to C then to E.

I was charged for my daughters bag when I am supposed to receive two free checked bags with my United Explorer card.

The schedule to Moline changed 5 times. The gate changed 6 times. That is a pathetic way to run an airline. No wonder that no one in our company flies on United Express to or from Moline. Changes happen most of the time. I learned my lesson on this trip…never again!

Flight was great. Efficient boarding. Short flight. Early arrival. Friendly flight crew. The entertainment system did not work well. Could not access it until the aircraft reached 10K feet or more. Lots of glitches.

A bit rush for transit. Food and entertainment are not available

Boarding was a little difficult. The gate area at O'Hare was very small and crowded due to multiple gates in the area. Could not hear the intercom, so had to rely on signage to see when my group was boarding and the signage was blocked by passengers standing in the gate. Flight was great and we arrived in Montreal on time.

Smooth boarding process. Early departure, smooth flight, early arrival. The entertainment package has very good recent movie options. The flight crew were friendly and professional.

The bad thing is they didnt send me the deatils about how much alowed bagage ehight 1 carryon or cheacking bag Also they just send in spanishlanfuage i couldnt understand emails

The boarding process was ridiculous. The boarded groups into a walkway just before the aerobridge (about 20 mins late), whilst we watch the crew stroll casually onto the plane, running late. And then they made us line up on then aerobridge with no aircon for 10 minutes before we boarded. Staff are just as ghetto as the customers. Wouldn’t fly again

They closed the gate over 25 minutes before departure and I didn’t get to board.

No empathy for my situation, arriving at the check-in counter 5 minutes after the deadline to deposit baggage due to a very delayed incoming intercontinental flight. The attendant simply stared past my shoulder and picked up the microphone to announce a "reminder that all passengers must arrive at least one hour before the flight" before speaking to the passenger behind me. I understand that there are rules above deadlines but at least show some damn empathy. It was Christmas morning and I'd been travelling for 20 hours for goodness sake!

They no longer offer anything free to eat or drink, everything is sold, not even a bottle of water is offered for free.

I paid for Viva play and most of the time didn’t work and also I order some drinks and the price was to expensive.

The terminal and gate was never the right one announced in the Viva App, neither in screens, moved from one terminal to another

The smart/express line to check in was a mess, employees not doing the process smooth and quick, using their mobile phones, talking to their coworkers

My flight was changed 4 tienes , delaying my arrival lore than 5 hours

Everything was okay, but boarding begins late and when I was returning there was a gate change. The app never showed the change.

Confusion over extra fees. Held up on ramp during boarding. Thin seat cushion. Minimal leg room.

The check-in is either at a kiosk that didn’t allow me to check-in because my middle name was not on the reservation or at an agent that cost $15.

Better communication about delayed flight. I am thankful for a small credit for late flight.

Liked on time, rear entry and exit from plane Dislike the use of duct tape to repair seat rests

They check you everything before entering to waiting room, if you have any liquid they take it away even if you buy it inside the airport, no recommend volaris, for mi know Alaska airline is better

They don’t give anything for free you have to pay for everything which it’s expected but at least give out water and a snack as a courtesy for flying with them.

The worst. Kayak sent notification at 2am and 10am regarding the delay. Then sends a notification an hour before original depart time that it will depart on time. I had to wait 8 hours at the airport. My family had to pay for lodging in Guadalajara where I was landing for pick up.

They were only able to give me a seat and not my travel companion, she had to fly on a different airline. unacceptable

Stood inside the plane for more than an hour before take off

The app doesn’t work. I am having a lot of trouble checking in for flight tomorrow. Very disconcerting. Then they es t to charge extra for checking in at the airport;(

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