Find cheap flights from Chicago to Mexico City

Pros: "Customer service"
Cons: "If was cheaper to Checked baggage"

Pros: "Nothing. I’ll never do business with Delta again. Not even to make use of the $80.00 voucher credit they extended. Delta San Antonio manager Delphine is an awful representative of customer service, and a horrible person!"
Cons: "I should have never flown Delta."

Pros: "I like that the middle seat is no used."
Cons: "Bording was not organized. Everyone got up at the same time and no social distancing. Was not handeled well. Same with the exit on arrival. Too many people got up out of ture. No sochial distancing."

Pros: "yes"

Pros: "Not really"
Cons: "Being on time not delay 40 min"

Pros: "Everyone was perfect...!!!"
Cons: "We need a real meal, we appreciate the snacks but real meal is necessary."

Cons: "No hubo comida suficiente"

Pros: "confortable and good service."

Pros: "crew with good attitude"
Cons: "food was a waste of time, of energy, of bread, etc"

Cons: "Everything"

Pros: "Crew was amazing"
Cons: "Gave the option to chose seat"

Cons: "A late flight due to a mechanical problem. Missed connection and Delta was of little help."

Pros: "Great and faster"

Cons: "Put in early flight"

Pros: "Nothing"
Cons: "Everything. Awful plane, seats and service"

Cons: "At least one hour late"

Pros: "I liked the cookies and juice. The interactive screen to watch something. The cleanliness. The price. On time. The service. Thank you. The excitement of flying."

Pros: "Overall ok."
Cons: "Cabin was freezing."

Pros: "Fast easy on time"

Pros: "Everything"
Cons: "Nothing"

Cons: "Very uncomfortable seating"

Pros: "La puntualidad"
Cons: "Todo fue perfecto"

Pros: "The crew at the airport was very courteous and helpful."
Cons: "No food; not even offered water; I asked a Delta employee about our seats and she was very unprofessional (mind you I'm traveling with kids and my boarding pass said that seats were to be assigned at the gate)."

Pros: "Flight was ok."
Cons: "Soggy bun sandwich prepackaged with mayo that was not up my standards. Broken video screen meant no entertainment other than the book I brought."

Pros: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"
Cons: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"

Pros: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos, please reimburse on the credit card"
Cons: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"

Pros: "Flight attendants were great"
Cons: "We were moved to the Exit row, but the woman at the ticket desk said that the seats reclined...BUT they did not!! So, that was a bummer!"

Pros: "The food and enterntaibment are always nice. The captain was super friendly and opportune with his communications. Seating was as fast as possible and boarding was swift."

Pros: "the service, on time departure, early arrival, FOOD at no cost"
Cons: "nothing...everything was great"

Cons: "Food."

Pros: "Great service."
Cons: "No power outlets. No WiFi. Limited movie selection."

Pros: "Good i like i could watch movies from my phone"
Cons: "Not sure"

Pros: "A great flight overall. Delta provided a lot of entertainment options. Flight attendants were very friendly."
Cons: "I don’t like that we had to pay for our checked bag."

Cons: "Delta staff is not too friendly"

Pros: "Easy transition from one gate to the next.."
Cons: "The food was not fut for human consumption and the servers did not care"

Pros: "Being able to watch movies"

Pros: "Seat was upgraded."

Pros: ":("
Cons: "Bad food"

Pros: "The service was exelente"

Cons: "My registered luggage was sent LAX->MDE and i had a short change in MEX. Running out of the LAX->MEX plane, the crew the said: "don't forget to pick up your luggage".. and then all went pairshaped. One member of MEX staff claimed the baggage is going directly to destination, another said that it won't and i need to pick it up myself and do god knows what with it. LAX->MEX flight delayed by 30mins, 1hr change time. Everybody relaxed just me loosing all my boozy contraband as i had no choice but to put my registered luggage thru security."

Pros: "Tudo conforme esperado em um voo da Delta."
Cons: "Nada a reclamar."

Pros: "They hade entertainment"
Cons: "No food"

Cons: "I has nothing to do with the flight it self! The original fight was cancelled from Minneapolis to Atlanta (with no notice) I found this out by calling!! I was told a confirmation of a new flight was going to be email once the request from the support had been approved (the email confirmation was never received). I was also instructed multiple times to not show at the airport unless I had receive the confirmation. I was up most of the night waiting for this confirmation that never came!! I received an email this morning letting me know the fight from ALT to Mexico had been delay!! When I opened it to view the itinerary it showed she had been booked for the am fight at 6:30 am! after spending another hour and 35 minutes on the phone your support team could not find a fight until Dec.21!! Not to mention the accepted they had problems with their email system and phones, but asked why didn't I called,mmm I was on the phone for the 3rd time!!!! I am very, very disappointed!! Not a discount was offer or a fight the next day even when I was checking an flights were available!!! Here is the other part,,Rosa came all the way from Mexico to care for her ill sister for the last 2 1/2 months, all she asked was to be able to be back home for the holidays!! Your team insisted on scheduling a flight for next week or a full refund!! This was not a money matter!! It's about getting some one home for the Holidays who has helped a ill person during the most vulnerable time in her life!!"

Pros: "had connecting flight ready"
Cons: "the plane was 5 hours late, we did not even get free internet of a coffee or a free drink in the waiting room after debarring or in the waiting room connecting was ok, they had boarding passes ready but suitcases took forever to cross customs...getting bags almost an hour"

Cons: "Sandwich for dinner"

Pros: "Arriving to the destination"

Pros: "Comfortable seats"

Pros: "Flight on time"

Pros: "Nothing"
Cons: "The staff"

Pros: "The crew was amazing , the site is ok"
Cons: "I love Aeroméxico , thanks for de service and the food."

Pros: "Seat OK, but full row. Social distancing OK."
Cons: "Passengers use face masks for the most part, but encouragement (not enforcement) by crew might be considered."

Pros: "El check in estuvo bien . Rápido y atento"
Cons: "I flight en clase premier. En general el avión hacia Chicago no es nuevo ni confortable. La comida horrible. El vuelo atrasó sin dar explicaciones. Nos hicieron llegar a la puerta a pesar de que sabían del atraso .El equipo nada amables"

Pros: "Nothing!"
Cons: "Old Plane, My seat control had an error message, service could improve a lot it was a first class ticket and I had no service at all... I had just ONE DRINK during all the flight. Flight attendants were MIA the whole time. Food service was regular. I am completely disappointed of Aeromexico"

Pros: "I had a 1:59hr delay takeoff which made me lose the connection in CDMX to GUA and had the worst service attitude from an Aeromexico personnel at the counter."
Cons: "Train the staff in quality service. Focus on empathy."

Pros: "The crew"
Cons: "No delays. Had delays on both flights."

Cons: "I got there on time to board, but my mobile boarding pass will not scan. At which point I was asked to go back to the check in counter to have another one printed. Ended up missing the flight because of that. No refunds whatsoever. Apparently the boarding pass issue is common with Aeromexico at ORD"

Cons: "Attendants were rude or looked at me like I was inconviniencing them. Not good service at all."

Pros: "The good customer service provided"
Cons: "The plane took off 30 minutes later than expected"

Cons: "I missed my connection because my flight was delayed 3 hrs, no one told me not no pick my suitcase because it was going straight to my final destination, there is not good communication and I had to stayed 9 extra hours in the airport."

Cons: "They over sold my flight did not let me board"

Pros: "They provde fod and dinks"
Cons: "Baggage fees"

Pros: "I missed my connection flight. I couldn’t get my situation fixed and got stranded in Mexico City because of the most horrendous service I have experienced in my entire life."
Cons: "The organization for boarding. Communication and costumer service. I am really disappointed on this airline"

Pros: "*Food/Refreshments *Entertainment *My luggage arrived intact and not damaged *Getting to my connecting domestic flight went really smooth and wasn't much of a hassel. This is one thing I like about Aeromexico"
Cons: "*I had no idea on whether I had to pick up my luggage for my connecting flight on AeroMexico. I had to ask multiple times just to be sure."

Cons: "I am assuming because it was a Delta airplane we didn’t have the option to watch movies. The Aeromexico planes always have monitors to watch them. I missed that on this flight."

Pros: "Flight on time, easy bording process"
Cons: "The day before departure I prepared for an easy checking process at the airport & consulted aeromexico website about baggage and called Your customer service dpmt to ensure I understood the limitations in size, number and weight for my baggage. However at the check-in the weight allowance in cabin for the 2 pieces was the weight for one carry on not for this and the personal item I was told by phone."

Pros: "Evrething"
Cons: "All"

Pros: "A bit late the take off but within reasonable margins. We arrived 10 min late, so not bad"
Cons: "There was not red wine, other than that no complaints"

Pros: "Flight was faster than the schedule posted."
Cons: "I asked the lady at the counter if she could leave my ticket back open, since I was not sure about the date.... she openly suggested that buying a new ticket would be cheaper because there are many fees that will end up being more than the original ticket. I have asked before to leave my tickets open and then I know I have to pay 100usd plus diff in the rate.... I dont know why she didnt help."

Cons: "Ran out of fuel and had to make atop at St. Louis for about 1-1/2 hrs So got delayed needed to get to Chicago at 11 and ended up at 1:30"

Cons: "There was plenty of overhead space on the plane when I boarded yet i was forced to check my bag at the gate. Delayed me by at least 15 mins."

Pros: "Friendly flight attendants, good service."
Cons: "Entertainment system didnt work on the way to Mexico."

Pros: "Service"
Cons: "Charge for baggage"

Cons: "Was late 2 hours"

Pros: "From checking in and the flight attendants are extremely friendly."
Cons: "That we are going for such a small time!!"

Pros: "That they got us there early. The crew was attentive and well dressed."
Cons: "Toilets were too small. Rows on this flight were to close together. Boarding very slow."

Pros: "Nothing I got charged for canceling my flight!!"
Cons: "I paid 242 dollars for my ticket and they charged my card 150 for canceling it!!! Will definitely not fly this airline ever again!"

Pros: "nothing"
Cons: "2 1/2 hour wait in line to check in. then had to rush to gate to make it 10 minutes before take off. Charged us $50 for I am not sure what. Only had 2 carry on bags Had reserved earlier seats but was not honored. Sat in last row on plane next to bathrooms. I will never take this f....n airlines again. Rather pay more or be inconvenienced than deal with this incompetent, greedy so called airlines."

Cons: "1) we lined up to board on time, and then were told one crew member was late- 2 hour delay. 2) because several dozen aeromexica employees were on the flight and boarded first with tons of carry on luggage, all passenger carryons had to be checked, 3) upon arrival at ord at 1am, over 2 hour wait for luggage, with no explanation by staff"

Cons: "they want to charge you for every little thing they can, terrible service, poor communication skills (even in spanish) definitely will try to avoid flying again with this "airline". too bad I still have to fly back home with them"

Cons: "The poor profesionalism not having flys on timeline"

Pros: "Service was good"
Cons: "Choice of food...only non-vegetarian sandwich was offered."

Pros: "Easy, inexpensive flight from Chicago to Mexico City."

Pros: "Brand new plane. Lots of extra leg room coming from a guy of 6 ft."

Pros: "The smooth ride and the crew"
Cons: "Waiting for the luggage for so long even though I was flying class premier"

Pros: "The fact that we were served a snack."
Cons: "It took way too long to xheck in."

Pros: "That it took me to my destination"
Cons: "Aeromexico was mediocre with nothing I’d remember about. Food was pretty bad, service kind of rude. The planes were crammed and old. Entertaining also very outdated. The 5 hour layover in Mexico City added unnecessary stress to an already long trip from chicago to Buenos Aires."

Pros: "Punctuality fir boarding, service of crew"
Cons: "The over charge of the 2nd baggage"

Pros: "the worse airline"

Pros: "Loved the selection of movies, seating was comfortable. Nice flight attendants."

Pros: "Salir del avión"
Cons: "Se demoró en salir, el vuelo fue de 4 horas (madugada) no pude dormir nada, el asiento era impresentable. Nada de entretenimiento a bordo. Habia unas pantallitas en el techo pero como todas, inútiles."

Pros: "Nothing it was a very bad experience"
Cons: "Nothing"

Cons: "Delays"

Cons: "Extremely poor, my flight was delayed for two hours."

Pros: "On time, courteous service, great movie selection in English and Spanish! Actually served a warm breakfast!"
Cons: "No other open cafes at gate in OHare."

Pros: "Everything was ok"
Cons: "I pay $ 80 dollars for my 2 luggage I think your prices are ridiculous."

Pros: "Good!"

Pros: "Everything"
Cons: "That we got delayed because of weather but that isn't anyone's fault"

Pros: "The staff was very professional"

Cons: "The flight details by the Captain. Came on at the end of the flight"

Pros: "Crew were nice"
Cons: "They charge for absolutely everything and flights are not even that cheap. Seats ate very uncomfortable."

Pros: "Crew was wood"

Cons: "I was flying with my husband and 3 you. Children and couldn’t sit together. I was not told the high luggage charges and that I could register before for a cheaper rate. The lines to check in were over 1 hour and 20 minutes wait. The flight attendants do not speak English so could not communicate or help me at all."

Cons: "Everything’s was worse I never use this aerolíne very upset"

Cons: "Volaris airline didn’t even receive the confirmation of the flight I purchased"

Pros: "My experience was so terrible I don’t have anything positive to say."
Cons: "1. The original flight I purchased was less than $100, Volaris cancelled it and the only flight available for me to purchase was then $150. 2. After I purchased the 2nd flight, I called within seconds because I noticed my mother’s name was on the ticket instead of mine! I had previously purchased her flight and somehow the kayak site had auto populated her name, i know for a fact did I did not type in her name, it is longer Han mine and has a middle name, i don’t even have a middle name. I think it was justfly, the third party who sent the confirmation email, I explained the situation, they took my contact information and since I had just called they would reach out to Volaris to see if they could change it to my name, and would reach back out to me within a few days. They never called/emailed me back. When I called Volaris they charged me a name change fee off $80+... I don’t know if anyone cares about customer service at Kayak, I have been purchasing all my personal flights through Kayak since 2007, this is by far the worse ticketing/airline experience I have ever had. Also, Volaris charged me $10 for my backpack that I store underneath the seat in front of me! They are a terrible airline, that straight out rips people off. This is the last time I fly with them, and probably last time I use Kayak."

Cons: "El equipaje"

Pros: "Efficient at the desk getting boarding passes. Flight was on time. Got us safely to and from Mexico."
Cons: "Offer some type of food, not just chips. Return flight I asked 3 times for a glass of water and was never given one."

Pros: "It was awful"
Cons: "Everything needs to change. I will never use this airline again!"

Pros: "NOTHING"
Cons: "I didn’t even get a chance to take the flight. I realized my flight was for 12am the day I was supposed to leave within 2 hours of departure. I asked if I could get another flight was told no! I couldn’t even get a credit since I didn’t call within 3 hours of departure. I would not recommend!!!"

Cons: "Being timely"

Pros: "Getting my boarding pass was a hazel and the flight was delayed about an hour and a half. Seats were extremely uncomfortable and they practically didn't recline. Everything on board was sold and nothing was offered complimentary not even a cup of water."
Cons: "What could be improved is, being on time. The seats could also be a more comfortable with a bit more legroom, room to recline, and space between people. Seats felt like I was sitting on the other person's lap. A small drink should be complementary."

Pros: "nothing"
Cons: "luggage waiting time and boarding"

Pros: "On time"
Cons: "Staff was joking around, lot of people didn't respect the sites on tickets so it was a mess, instead of a solution, some persons were finding a sit before take off. The crew didn't took responsibility."

Pros: "This was an on time flight"
Cons: "The seats are not confortable"

Cons: "Not having to walk in the rain to terminal"

Pros: "Efficient. Left late but arrived on time."
Cons: "No need to get to the gate 1hr30 before take off."

Pros: "Nothing"
Cons: "Everything"

Cons: "This flight was cancelled. They sent me an email asking me to call a phone number to get re-booked, but the number was unavailable for the two hours after the email was sent, and then when I finally got through later in the evening, I waited on hold for an hour, nobody picked up, and I eventually needed to move on with my life."

Pros: "Low prices and attractive flight schedules"
Cons: "Hard to keep track of all the additional fees. Very little legroom."

Pros: "Bad"
Cons: "No comments"

Pros: "Nothing"
Cons: "The workers telling me I can’t listen to music"

Pros: "Nothing"
Cons: "Everything ! That’s how bad it was."

Pros: "Clean plane"
Cons: "Late in EVERYTHING Children in the floor while you try to go to the bathroom even during the landing, and staff say nothing"

Cons: "I was havin a bit of a problem loading mr boarding pass when we started boarding. Instead of helping the gate attendant, whom I found fairly arrogant, told me to get out of the line and said I would be boarding last. I expressed that such instruction was nor acceptable since I had paid the priority boarding fee. When I finally uploades the boarding pass (withput their help, I was alloewd to go through only to find out that everyone was boarding a bus to take us to a remote location. So what is the point of charging priority boardong if everyone boards at the same time? If ypu are charging for something you are obligated to deliver what you charged for."

Pros: "that i had a entire row for myself"
Cons: "they dont add the global entry number on your ticket like other airlines, therefore you cant get TSA pre check. The flight was delayed around 40 mins. When we got there, the bags took 30 mins to come out. There was a huge fight in the baggage claim from the flight before from NY. They wouldnt get their baggage and we were stalled."

Pros: "Easy reservation and economical"
Cons: "Nothing g I like it all"

Cons: "Tried to pre check a day before the flight using Volaris app and wasn't able to complete the process, as the app was timing out and it was forcing me to buy a seat in the plan, which I wasn't interested in. It seems to me that the airline is trying to nickel and dime you in every opportunity they have as they wanted to charge us 50 USD extra as our carry on luggage was under the 22 LB restriction but our backpack added 2 pounds. I have never seen an airline that is weighting each and every passengers backs and purses during the boarding process to see how much more money they can get per flight. Also, I found it kind of funny that after take off the flight attendants were selling the empty seats in the front which didn't had more leg room (not first class) but were just closer to the cabin. You are already charging for sodas, CAN YOU JUST STOP THERE?"

Cons: "Everything was the worst experience ever"

Pros: "ok"

Cons: "No legroom Very, very warm in the cabin"

Pros: "Nothing"
Cons: "Everything. The flight was cancelled by Volaris at very short notice without offering an acceptable alternative. At great additional expense, I had to book an alternative flight with a different airline. What are you going to do to compensate me?"

Pros: "On time"
Cons: "Seat cushion had sunk in so it did not support me. I’m 135 lbs. space was cramped."

Cons: "Delayed and they del even the wather"

Pros: "Flight got dekayed, staff neber smiled, rude!!! And i have neber felt such tublences in my life time. Flight attebdants did not bother to say thank you or one smile but talk to others of their own i find it rude!!!! I asked fkr water, brought to me 10 min late and was not cold or fresh in a plastic cup???"

Pros: "Buying the extra space is worth it."
Cons: "Volaris didn’t tell us what happened and didn’t tell us we were going to board late."

Cons: "The bad is the rules on the baggage"

Pros: "Well received and very helpful during check-in of luggage."
Cons: "They changed the boarding gate and i missed the announcement."

Pros: "Primera y ultima vez que volamos con Volaris. Espantosos asientos tan cerca de cada uno. Parece qur estan transportando animales."

Pros: "Attention"

Cons: "Nos mandaron a una terminal alterna, tuvimos que llegar a ella en un autobús, complicado el movimiento con niños."

Pros: "Everything done properly, not a single flaw."

Pros: "On time, no hassles about carry ons, great one way gate."

Cons: "After landing we waited 30 minutes inside the airplane Very tight space between seats"

Pros: "Checkin, app and crew"
Cons: "Seats are just terrible!!! So uncomfortable. No food and no entertainment are offered"

Cons: "Both flights on Avianca Airlines were cancelled due to their pilots strike. MEX to BOG and BOG to UIO were both cancelled. I had to buy another ticket with short notice on another airline. Cost me a lot of money because of the short notice."

Pros: "Nothing"
Cons: "Tiny seating space. Don't be fooled by the low starting price they have a bunch of hidden fees. Cero interest in helping costimers. There are openly after people's money. I never review anything unless is alarming. Go with interjet or Jetblue or anything else. Please listen, not BIAS on this one, fam."

Pros: "The flight was smooth"
Cons: "The flight left one hour after it was suppose to, there was no announcement about what was going on or why the delay. Service wasn't that good and having to pay for every little thing is a pain."

Pros: "The good treatment of all the Aerial personne"
Cons: "Nothing"

Pros: "Generally, Volaris has been okay to travel with in the past. Crew are often attentive, and cabin is clean"
Cons: "The past two flights have been quite late. It would be nice to see them offer complimentary tea, coffee or water on board at least to acknowledge that they have inconvenienced passengers."

Pros: "Crew was very nice and the seats were just average."
Cons: "I paid extra fare for my whole family to gave more comfort and leeway on luggage. My grandson compact stroller was checked in as a regular bag in the return flight."

Cons: "Flights were comfortable. There were no complementary snacks or beverages. Luggage I checked in Puerto Escondido did not arrive in Cabo San Lucas when I did. There was no agent from VivaAerobus available at the airport for me to talk to. I will have to wait until tomorrow morning to begin trying to get my luggage. My Spanish is very poor, but there a lot of visitors who do not speak Spanish. The English speaking skills of VivaAerobus employees is poor."

Pros: "Speedness"
Cons: "Check-in process and seats comfort"

Pros: "professionals"

Pros: "Nothing."
Cons: "Everything"

Cons: "To: VivaAerobus Airlines I requested a mobility chair and was denied, however they did get a chair for my grandma at the airport. I was told by my grandma that there was a portion of the walk to the gate that she had to walk, she made it, but she got tired. This is not professional at all."

Pros: "The friendly of the staff and that the crew was strict to put order in the unloading"
Cons: "the food"

Pros: "Crew, new plane"
Cons: "Boarding"

Pros: "Quick, expedient checkin & boarding"
Cons: "Nothing"

Cons: "The flight was 4 hours late"

Pros: "Nothing"
Cons: "Waiting time"

Pros: "Easy flight. Great Crew."
Cons: "No reclining seats very little leg room"

Cons: "We were 7 hours delayed with no explanation and the airline was terrible."

Pros: "The flight attendants were great. They gave very good service."
Cons: "The menu listed sandwiches but they didn’t have any :( The temperature inside the plane was so stuffy and hot. I prefer warmer temperatures but this was terrible."

Cons: "Keep doing what you guys are doing well"

Cons: "Did not my luggage"

Cons: "I was early to aborde and I wasn’t allow to check in due to apprently being late"

Cons: "They weighed bags 3 times just to to to get money not for the safety of the flight"

Pros: "Flight itself."
Cons: "Boarding an off boarding"

Cons: "Some glitches in the loading of your pages made The printing of boaring pass and electronic ticket complicated and confusing resulting in an extra charge yo print the boarding pass."

Pros: "Evriting"

Pros: "great ease of boarding comfy seats new plane"
Cons: "free beer"

Pros: "Flight in time"
Cons: "1. Couldn’t do web check-in 2. When picked my seat in vivaerobus website , emergency seats were not indicated, as a result, i got exactly a seat infront of the emergency seats line. Not only my seat wouldn’t lean, it was also less than 90 degrees. I was terribly uncomfortable the whole flight!!!"

Pros: "Vivaaerobus staff lack more preparation, professionalism and customer service. the seats do not recline and sell them doubles"
Cons: "N/A"

Cons: "Mex AirPort ,"

Cons: "The flight was over 6 hrs late I arrived in the middle of the night... Never again!!"

Cons: "Double assigned seat, crew was poor in communication and never explained or apologized."

Pros: "Nothing."
Cons: "My flight was delayed, and I missed all the other flights."

Pros: "Crew was very helpful and willing to sevice us. Pilot was very kind also."
Cons: "Only a bit more smooth flying, but this is out of our control."

Cons: "One check in booth for 170 passengers. Pathetic."

Cons: "Delayed as usual"

Pros: "The airline we had left the checking area 1/45 min before the flight take off my flight was at 1:55 pm I got there at 12:30 pm and the agents weren’t there 12 passengers stay with out a flight and there’s no body to help us bad service had to buy new tickets"
Cons: "The airline we had left the checking area 1/45 min before the flight take off my flight was at 1:55 pm I got there at 12:30 pm and the agents weren’t there 12 passengers stay with out a flight and there’s no body to help us bad service had to buy new tickets"

Pros: "Good flights and prices"
Cons: "Be on time , no delays"

Cons: "Seat doesn't recline. Pitch felt smaller too."

Pros: "good choice of snacks and food, good entertainment options"
Cons: "vegan friendly food options"

Pros: "The only thing that i liked was that the flight was real quick"
Cons: "That the flight and boarding was on time and if there was a delay that they communicate with the passengers not just have us up thinking not knowing what the delay is for. Also our luggages took over an hour to get the whole experience here was ridiculous. Not happy at all"

Pros: "Price of ticket was excellent..Flight was good."
Cons: "No entertainment , seat not adjustable"

Cons: "The flight was Delayed 1 .1/2"

Pros: "Nothing"
Cons: "This airline is always delayed and it’s always too much. This time was 1:30 hours late and we were standing 30 min more in the destination. So. This airline is the worst"

Pros: "Very friendly"
Cons: "All good"

Cons: "Flight got delayed by 1.5 Hrs I missed by further connection."

Pros: "Did not let me change my ticket for a different time . Lost money missing flight"

Pros: "This is a cheap ticket."
Cons: "They tried to charge me for carry on luggage even though I was under weight and under size. They aggressively tried to take my carryon and told me I had to pay 41$ per bag or I could not get on plane. Only when I asked for a manager and found someone to interpret for me and show with a measuring tape and we did they allow me on... total scam - the gate attendant conned at least 15 people before us that had smaller bags that they had to pay (very aggressively in Spanish and many passengers did not speak Spanish so gave in and payed just to get on flight). Once on the flight- you can adjust your seat which for me wasn’t a big deal at 5’1” but any taller would be an issue. You pay for even water on this flight."

Cons: "It’s was very bad"

Pros: "ok time , good plane"
Cons: "you could AT LEAST offer a bottle of waterFREE!!!"

Cons: "Paid for infant in seat not in lap and we had to hold the baby as they refused to give us a seat"

Pros: "The food, sunsets, beaches were amazing."

Pros: "We got to the airport and the lady that helped us add an extra bag was amazing trying her hardest to make it the cheesesteak possible. She weighed and re weighed our bags until we had the cheapest option. We ended up having to pay for 1bag upgrade (2-55lbs) that was 75$ Then the flight it’s self the flight attendants were every nice and tried to wander any questions I had. Chips were stale. Comfort of the flight was no worse than any other flight I’ve been on."
Cons: "I will not book with kiwi.com EVER again because they messed up my baggage. I originally wanted 3-55lb bags but bought 5-33lb bags when I enquirer about upgrading to 3-55lb bags they ended up miss understanding my wishes and took away 2bags and I still only had 33lbs per bag... by then it was to close to the date we were leaving so they couldn’t fix it and I was told I wasn’t going to get a refund... and that I would have to buy my baggage upgrade at the airport. I could try but it wasn’t likely."

Pros: "According schedule"
Cons: "Turbulence"

Pros: "Take me to Mx faster than a bus"
Cons: "10 minutes of delay when we take off, then 20 min of delay for parking in CdMx Viva aerobus charge me with 500 mxp for bring two backpacks heavier than 10kgs"