Find cheap flights from Chicago to Seattle

"Alaska Airlines staff members are super friendly and helpful!"

Pros: "Crew was nice and friendly."
Cons: "Plane was hot and uncomfortable."

Pros: "Timing of the flight was always good. Efficient flying. Crew was super helpful too even when passengers were a bit too much."

Cons: "WiFi sucked"

Cons: "It was a little chilly."

Cons: "Better snacks. No cost for checked first luggage"

Cons: "Nothing. I've flown on worse."

Pros: "Selection of entertainment on a BYO-device was good, especially in the movies category"
Cons: "Weather-related delay is certainly not Alaska’s fault, but the 10-minutes waiting for a gate after landing was excruciating after such a long delay in the first place"

Pros: "The crew did very well. The seats could have been a little more comfortable, the lumbar could have been a bit more stiff for lower back support, the arm rest up and down function did not work, and a little more space between rows and seats would have made it more comfortable."
Cons: "The seats could have been a little more comfortable, the lumbar could have been a bit more stiff for lower back support, the arm rest up and down function did not work, and a little more space between rows and seats would have made it more comfortable. The bathroom was too narrow."

Pros: "Everything was great, flights were on time."

Pros: "Great! Decent."

Cons: "Delayed. Flue season folks. If your sick just don’t travel!"

Cons: "Dog allowed to sit next to me. It should be ina crate or at least on the lap of the owner"

Pros: "Free WiFi for texting, can watch movies on your phone with their app or rent tablets from the airline. Great service overall!!"
Cons: "Could use a heartier snack, they gave cookies and drinks"

Cons: "The delay due to mechanical failure and not being compensated"

Pros: "The staff was so helpful and *human*... all of my interactions with them were absolutely wonderful."
Cons: "Cabin could have been a little cleaner. There was some candy/gum stuck to my seat and my tray table had juice spilled on it."

Pros: "I was in premium sitting, very comfortable. I didn’t use airline food or entertainment so rated those lower."
Cons: "Nothing."

Pros: "Alaska airlines much better than United or American in terms of friendly service, wifi and battery charge, and entertainment options"

Pros: "crew's upbeat attitude"
Cons: "very limited drink choices"

Pros: "We especially liked the in flight movies which you could rent on a tablet like device similar in size to an iPad. Also, we appreciate airlines that still board the plane by row starting in the rear. That is the most sensible way to board a plane. Also, I had plenty of legroom while seated."
Cons: "Nothing to complain about."

Pros: "Crew was friendly, attentive, and informed us of any delays going on. Great experience!"

Pros: "This was a completely booked flight during Xmas week, and the flight was delayed an hour. Alaska Air did a great job of accommodating these difficulties. When I checked in online they had a notice asking if we would volunteer to check bags for free because they knew overhead space would be tight. Once the flight was underway they announced they'd been able to reroute to save us some of that time. And the Alaska Air/Horizon connecting flight was also delayed, most likely to accommodate this large flight. The aircraft is wonderful--the plugs for devices at every seat plus free entertainment piped to our devices really helps to pass the time."
Cons: "Person announcing the boarding needs some enunciation lessons. She spoke too quickly and on top of (or below) other announcements and even kept talking when she was doing something beneath the podium, so no chance to read lips."

Pros: "Friendly staff, comfortable seats"

Pros: "Comfort and quality of the airline is top notch, like its sister company Virgin."
Cons: "A little hard to get onto the WiFi, but once on, it was fine. Hey ... it’s free so overall, still great"

Cons: "The flight attendant went on and on and ON about how turbulent air was reported ahead, just because we're in a smooth stretch doesn't mean we're out of it yet, and so on. Must have been every 10-20 minutes. She just would not stop talking; while her voice was fine in person, over the PA it sounded like a cheese grater taken to my inner ear. I barely slept that flight; it was miserable."

Pros: "Staff was very friendly and with a good sense of humor. Food (for purchase) was fresh!"

Pros: "Seats had slightly more leg room"
Cons: "Seriously a coffee pot running hot water kept us on the ground another 45 minutes to an hour, very frustrating. There was one flight attendant Jordan that just made me uncomfortable she seemed rude and short even with her co workers. The food looked like it wasn't worth it on flight. Over all this experience made me second guess booking through Alaska and I'm going with the rei credit card instead too."

Pros: "Staff made an announcement to let those of us with tight connections get off the plane first."
Cons: "Staff did not have updated gate information for connecting flight."

Pros: "The flight was over AC'd and we froze. We asked the FA's three times to turn it down. They don't care."

Pros: "I try to book Alaska when I can, they have good leg room for a taller person and their baggage fees are not outrageous like Spirit. You can tell the crew is not completely miserable doing their jobs and treat you like a human most of the time."

Pros: "First time flying Alaskan. Out of all the US-based airlines I flew with, Alaskan was the cleanest, friendliest, and quickest."

Pros: "Friendliness"

Pros: "The flight attendants made quite a few passes through to make sure everyone had drinks."
Cons: "We were very delayed in taking off because the copilot wasn't there. Many people had connecting flights and the crew did nothing to help them get off the plane first or give any kind of reasrrances that they could make the flight."

Cons: "There was no entertainment (movies) on this long flight. Not an issue for me, but I know other airlines typically do have them."

Pros: "Plane had a delayed boarding and no explanation for the delay eas given"

Pros: "Crew was wonderful"
Cons: "The cabin was to hot. Was sweating the majority of the flight."

Pros: "First off Bonnie at the boarding gate was phenomenal , She has an amazing disposition ( especially at 5:00 in the morning ) she greeted each and every customer by name and with a smile ! Our flight was delayed for 2 hours as we sat at the gate while problems were fixed . The Captain made sure he kept us informed as each problem occurred and was fixed . The rest of the flight crew remained patient and attentive , which of course kept all the customers onboard calm and patient as well . My daughter just moved to Seattle and if this is the norm for this airline I will continue to use them for my future visits ! Elizabeth"

Cons: "Can I have a refund? My flight has been delayed 3 1/2 hours and then they add another delayed flight to leave from my gate ahead of us. Wonderful."

Pros: "Efficient and comfortable"

Cons: "My initial flight was at 0800; I got to the gate before 0800 and was told I couldn't board the flight even though it was still at the gate and was still before the flight time. I had to pay to rebook my flight, spent over $200 in rides to and from airport, had additional parking fees and was several hours late to work. I have many family members who work in flight service so I understand that employees don't like to re-do paperwork; however, being there before the flight time and being denied cost a lot of work time and money. I have always had great experiences with Alaska so this one was quite a disappointment compared to their usual great service. :("

Pros: "Seats were very roomy and comfortable. Crew were really friendly and made the whole flight pleasant"

Pros: "Snacks are good and crew is very friendly. Kept us up to date with arrival times. Would fly again with Alaska"
Cons: "With delta, the movies are free. Didn't like that I had to pay for certain entertainment on Gogo"

Pros: "Boarding was fast"
Cons: "Space between the rows is narrow, I understand it has nothing to do with the flight itself."

Pros: "New equipment"
Cons: "Sparse food."

Pros: "Great service and extremely friendly staff. Brand new plane. More economy legroom then other carriers"

Pros: "I love the leg room on Alasks flights, and I'm always impressed by the professionalism and respect Alaska employees show to their customers."

Pros: "That everything was in time. No delays."

Pros: "I am a tall woman and rarely ride in an airplane without my kneecaps brushing the seat in front of me in coach. Not sure what Alaska Airlines is doing differently, but I had knee-room to spare on my flight to Seattle!"
Cons: "Upon our arrival in Seattle, it seemed that the gate wasn't quite ready for us and we spent a restless few minutes "getting docked" for departure."

Pros: "I liked the seats and comfort, nice crew an allt that."
Cons: "That we were late. I wasn't their fault cause it was because of the weather, but it made me stressed and I couldn't relax."

"They made us check carry ons despite the entire aircraft overhead space being empty"

"The seat back entertainment screen didn’t work at my seat. Staff was great."

"The plane was hot. my seatbelt was too small; of the 4 planes we were on on this trip, this was the only belt I had a problem with. The in-flight entertainment screen was not responsive so it was stuck on one movie the entire flight. This experience was very much unlike any other Delta experience."

"Airport experience is exhausting. Extremely long lines for check-in and then even longer lines at TSA. Hand sanitizer stations are almost all empty and in the mens room, people are crowding together to get soap from one dispenser that has just a bit left... flight was no better than Southwest Airlines, and it took over an hour for the bags to start coming out. Delta bag claim attendant just said, "I don't know what's going on with them, just wait a bit longer"."

"As with the outbound flight, this return flight was not full - maybe 40-50%. As they started boarding they announced they located a few people the help with 'load a balance' of the aircraft. What they had done was to compress all passengers in the middle of the plane leaving no space between anyone. It is difficult to understand why everyone is required to wear Masks, then relocated to remove all space between passengers, when there was ample room to allow everyone to be seated with space between."

"Great service during the pandemic."

"As a silver medallion I don’t know how to request upgrade and when I call delta I have been on hold 3 times for over 2 hours each and can’t reach anyone."

"Pilots found a smooth flight path! Wowza!!"

Pros: "We flew from Anchorage to Boston via Seattle. If there had not been a delay in Anchorage, the flight would have been excellent. However, there was a mechanical problem earlier in the day with a plane to Cincinnati. Our flight was scheduled to leave Anchorage at 4pm, but Delta decided to take our pane from us and use it as a substitute for the original but nonfunctional Cincinatti plane. A ridiculous decision. The Cincinnati people already had missed all their connections, but now all the Seattle people missed theirs as well. When we finally got to Seattle 3 hours late (just before midnight), the desk agent said that Delta had no hotel rooms for us and also no hotel vouchers. We thus had to find a room and pay for it on our own. The next day, we had been rescheduled to Detroit and then on another flight from there to Boston. The flight to Detroit arrived nearly 30 minutes late, and we just barely made our connection. Had we missed it, we would have had to spend that night in Detroit. Delta did its best to keep the two of us together. On the Seattle-Detroit flight we were on opposite sides of the aisle in the same row, but that was in a row right behind a bulkhead, making it easy for us to walk over to each other. On the Detroit-Boston flight we were next to each other. Both flights were completely full, so Delta must have made some effort to keep us together as well as possible."
Cons: "Delta should not have made the dumb decision to take the Seattle-bound plane and use it as a substitute for the malfunctioning Cincinnati plane. Delta should have provided accommodations for the stranded travelers once they arrived in Seattle."

Pros: "Flight canceled without notification"

Cons: "Had unknown jump grade to much better seats No explanation given Too bad it wasn’t on a 6 hour flight"

Pros: "The crew members were nice and didn't bother while sleep when giving out snacks & drinks (I've had this done to me before, annoying). Plane was comfortable because it wasn't packed, so was able to have a seat empty in-between me. The entertainment offered was really good, the connecting to the Go-inflight WiFi was a bit difficult, but no biggie."
Cons: "THE DELTA TERMINAL AT HARTSFIELD AIRPORT, ATLANTA, IS DIS-ORGANIZED!!!! THERE WAS NO ONE GIVING PROPER INSTRUCTIONS FOR DROPPING BAGS OFF, PEOPLE WERE EVERYWHERE IN EVERY KIND OF MADE LINE!!! ALMOST 30 - 40 MINUTES OF WASTED TIME, THIS AND THE SLOWEST TSA PROCESS CAUSED MANY TO PROBABLY MISS THEIR FLIGHTS, INCLUDING ME (THANKFULLY MY FLIGHT WOUND UP BEING 3HS DELAYED - THAT'S NEXT). DELTA SHOULD INFORM TRAVELERS ABOUT TIMES WITH THEIR BAG DROP AND TSA!!! 3HRS TO GET A SMALL PART THAT ONLY TAKES 2 MINUTES TO FIX, I'M VERY GRATEFUL IT WAS FOUND WHILE ON THE GROUND, BUT AFTER 1 AND HALS HOURS COULDN'T WE HAVE JUST CHANGED PLANES!?!?! I WAS SUPPOSED TO BE HOME AFTER 10A, WASN'T UNTIL ALMOST 2P.."

Cons: "I waited for over 40 minutes for someone to answer my call button. And then they just turned it off without asking me or anyone in my row if we needed something."

Pros: "Quick flight with basic service."

Pros: "Crew was nice"
Cons: "Nothing really"

Pros: "Pilots and crew were amazing"
Cons: "It was perfect"

Cons: "Given we left at 7:15 am, I would’ve liked some food options instead of biscuits and peanuts"

Cons: "We arrived around 39 minutes early and the whole process was very smooth"

Pros: "Super friendly and helpful with connections."
Cons: "The music on the plane was a bit much. Lol"

Pros: "Crew is amazing and friendly"

Pros: "Crew was attentive and accommodating."
Cons: "Gates switched 3 times and all bags had to be checked because of a small aging plane."

Pros: "Comfortable plane due to few passengers"
Cons: "7 hour delay after flight postponed."

Cons: "The cabin temperature was very hot"

Cons: "I would ask that the gate does not share in detail reason for delay in seat assignment is related to getting a family sitting together when the basic rules should apply unilaterally."

Pros: "No"
Cons: "The flight was delayed almost 6 hours, the crew was rude and the “comfort +” seats had very little leg room ."

Cons: "Flight into Seattle delayed, flight out of Seattle to Minneapolis delayed flights out of Minneapolis to Bismarck delayed. Ran from gate F to gate c24 arrived at 10:23 p.m. Slight to the park at 10:25 p.m. and they closed the door on me as I was running up there. Ran across the entire terminal to get there and they would not let me on. Last Flight of the night to Bismarck. Missed my uncle's 90th birthday party. Would not give me food voucher. Delta gate agent told me she would lose her job if she did not close the doors 8 minutes prior. However the Minneapolis flight waited for 15 minutes for people to board that plane. How does that compute? Why would they not wait 3 minutes for me rather than pay the money to put me up in a hotel?"

Cons: "Miniature candy bars are not sufficient for an hour and a half flight."

Cons: "Food is always bad."

Cons: "No AC for an hour before takeoff - very uncomfortable. Audio for tv did not work."

Cons: "Flight was delayed a bit due to a couple passenger booking/misc issues. 1st class didn’t get gate bevfood service. Oven was busted so my meal wasn’t available. Entertainment console had all channels functional except — not really an issue I just really wanted to have ESPN playing in the background"

Cons: "It made no sense to board an hour and a half before takeoff."

Pros: "Every one but the gate agent at Detroit going to Seattle at 7:40 loading time on 4-11-19. She was mean and curt and would not get my seat corrected I had to sprint for at least a mile to even make it. We landed the same time they were boarding"
Cons: "The attendants on the Detroit to Seattle flight suggested I go talk to the gate agent to get my seat corrected. They said the flight was not full. So I did. To be greeted again by the mean agent you told me to take my rear and get it on the plane that the attendants didn’t know anything"

Pros: "Jeff was our flight attendant in first class. He is an excellent flight attendant. He has an amazing attitude and his manner made us feel as if we had been friends with him for years."
Cons: "Passengers who pay retail for first class on domestic flights should get access to the Delta lounges even without the AE card. Other airlines do this, and we have come to expect it."

Pros: "The boarding was fast and very well handled."

Cons: "Great"

Pros: "Boarded and left JFK on time and arrived 15 minutes early to Seattle. Love DELTA."

Pros: "The nice staff and entertainment options."
Cons: "I usually fly delta and have a great experience - unfortunately my flight from Detroit to Seattle was not. To start off, i was flying with two other people and we were not able to get seats together, and the whole seating process with delta is really difficult even when I had called weeks in advance to see if they could try and seat us together. I understand with main cabin tickets you can only choose your seat as you check in, but it would be nice to be able to request seating with a person/group you are flying with. I was placed in the very back row of a busy flight, and noticed that the horrible smell from the bathrooms which made it unpleasant. As said above, I normally have a pleasant experience.. but being a delta sky member I feel as though i do not really receive any differences as to a non-member. I hope this review helps for the next customers! Thank you."

Pros: "I like Delta but this crew had such a shi**y attitude it was contagious. Yikes!"
Cons: "The gate staff and the flight staff. Rude"

Pros: "We boarded quickly, in zones. Staff were professional and courteous."
Cons: "Perhaps more than just 2 episodes of some TV programs eg Goldrush. Also more current shows."

Pros: "Staff were friendly and boarding was and getting off was easy because flight was super empty. Timeliness was appreciated too."
Cons: "Seats don't recline far enough."

Pros: "Delta has great seats, friendly employees and engaged managers and pilots. Even their customer service Center reaches out to help on suggestions. I am flying to Portland for School over 40 round trips and I am saving $4,000 vs Alaska Air. Plus I get miles and discounts with the Delta Amex Card. I am very pleased."
Cons: "I don’t like harsh change in schedule fees but it forces me to plan. I wish the Seattle to Portland Eve flight landed in time to catch Portland Rail system at 11:50 PM"

Pros: "Tons of free entertainment on the screen in front of your seat! Movies, games, and details on your flight, all available on your touch screen. USB charging is also available."
Cons: "No one told us they wanted everyone with a roller carry-on to.check their bags. An attendant told my sister that her bag needed to be checked. We did not receive this notification until we were at the gate, boarding."

Pros: "Very nice flight and attentive staff. Enjoyed the view of NYC as we flew up the East River, then looped over Nassau County to approach LGA."
Cons: "The male flight attendant who handed out the complimentary drinks and snacks acted a bit strangely. I was very thirsty, and I asked him if I could keep the rest of the can of soda. He neither said yes nor no, but rather completely ignored what I said and just poured my drink and moved on. I was a mildly annoyed, but figured maybe it was policy and he was shy and didn't want to debate the matter. When he took care of the older couple behind us, however, things got really strange. He asked them whether they wanted pretzels or peanuts, but they misheard him and asked for a ginger ale. I happened to know that he did have ginger ale, since my wife had just gotten one, but rather than just pouring the old folks a drink, he repeated himself. "Peanuts or pretzels?" They misheard again and asked him whether he had a diet ginger ale. Again, rather than just pour them the drink, he repeated himself. "Peanuts or pretzels?" This went round and round a few more times -- like a poorly designed computer UI that refuses to accept anything except the correct input -- before the old couple finally figured out the disconnect and picked their snacks before their drinks. Very weird."

Pros: "I LOVED the 2 seater plane, so comfortable traveling with a companion and not having the third person."
Cons: "Boarding. It seems that it would be smarter to board from the back forward. I didn't have any food so I rated that wrong. Maybe add an N/A to the survey."

Pros: "The flight was quick and quiet with a kind crew and captain that had a great smile."
Cons: "I didn't like the food."

Pros: "Seats were comfortable. Snacks!!! Nice flight crew."
Cons: "I liked everything."

Pros: "Very on-time and fast, respectful crew."
Cons: "The airplane was old and with no entertainment."

Cons: "Plane was sat broken at gate and needed part to be flown in. 150 minutes delayed. Not acceptable."

Pros: "There were only two lines. The economy line took so long because there were many passengers checking in their fish catch boxes. So those of us with only one baggage were lumped with them. There was no option to tag your own bag if you alr day checked in, as it was the same checking and bag drop line."
Cons: "If we were standing in line for a long time, I hope they can increase the number of counters. They can also dispense with the nonsense chitchat. It's not needed, just move it along. The roving staff should to remind those next in line to prepare their documents, it seems the lady at the counter had to ask for photo ID every time!"

Pros: "Complimentary snack mini-meal. Early departure and arrival. Availability of extra seat and elbow room. Free movies."
Cons: "Entertainment screen would not tilt to comfortable angle when passenger in front of me reclined his seat, and the screen/system stopped functioning properly near end of flight."

"I need to go back to waterloo this week"

"From the moment I walked into the airport in Chicago to the moment I was walking off the plane in Florida I had an unforgettable experience! I was traveling with my 3 month old by myself and everyone just made sure I was taken care of. I couldn’t thank them enough!"

"There was no entertainment and again, the seats were very cramped and uncomfortable."

"Boarded late. Missed first landing attempt, landed almost an hour late and missed connecting flight."

"I left my phone in seat 6C or B where I sat with my husband. The lady with the oxygen tank needed help coming back from the bathroom as we were ready to land. We stopped the movie we were watching on my phone to help her and I guess I forgot it. Please, please return my phone. Samsung note galaxy 20 ultra. It is on airplane mode. Thanks so much"

"Too busy trying to sell AA credit cards"

Pros: "."
Cons: "Plane was too hot!! Ac nor working !"

Pros: "The crew were wonderful and understanding and good sports."
Cons: "There were problems as soon as the plane got to the gate. After the passengers got off the plane, the man at the counter came on the P.A and said it’ll be a few minutes, they’re catering the plane now from the back to the front. The flight crew still needed to get on a preform safety checks. He apologized again. Then it was 8:40, time to take off and we’re still waiting to even board. The man at the counter said again, thank you for your patience and relayed the same message, only this time the flight attendants were walking away from the gate. Around 9 some lady higher up told the man to announce that the flight crew had timed out and stand by crew was on the way to the gate, said sorry again. A little later the man says sorry, there’s a gate change. You’re going to K6 now. When we get to the new gate it’s almost 9:30pm and while we were all gathered at the gate, the flight crew that supposedly “timed out” showed up and proceeded to get on the plane. Passengers started getting mad and saying we were lied to and to just tell us the truth. Chicago PD started showing up. We finally got on the plane but it would be another 30 minutes before we moved because of issues getting our bags off the original plane. We ended up being almost 2 hours delayed."

Pros: "Nicole and I really like the Economy Plus seating with the extra legroom. It is a good compromise between sitting in cramped Economy seating and spending way too much money in Business Class."
Cons: "I wish that the Seattle Tacoma Airport has an Admiral's Club Lounge. Actually, I might as well fess up... I wish that EVERY airport had an Admiral's Club Lounge. I also wish it would be possible to "gift" miles to family members. I would love to have my son and daughter-in-law take advantage of my miles to go on a honeymoon."

Pros: "I was moved up to seat 9E from 16E move leg room makes a difference"
Cons: "I had started a movie on the earlier flight but I could not finish it because it was not offered on this flight"

Cons: "Better snacks."

Cons: "Weather related, mostly, so not AA’s fault"

Pros: "Boarding process was really unsmooth here as well. Little delayed. Thankfully this crew was really polite. And not screaming at people this one flight."
Cons: "Ether bursting process."

Pros: "Nothing"
Cons: "The cliff notes of this debacle are, inbound flight arrived late to Montreal, I contacted AA social media team to make sure they could notify the gate of my connecting flight, they didn’t after they said they did. Flight arrived in Chicago a little early, I have to wait 15 min for my bags from the valet, I run to the next gate and arrive with 13 min to spare, the gate agent (not nice) goes I’m sorry we already closed the door. I’m like, huh? Then he has the gall to tell me, “well had someone called us we could of held your seat”. That’s when I lost it. Needless to say I’m now flying to Dayton and back to Dallas. That’s in lieu of a 3:50 PM flight TOMORROW!"

Pros: "Everything."
Cons: "Waiting for 30 minutes a Dublin to dock."

Pros: "Nothing, this was a miserable flight."
Cons: "Gate at Philadelphia was tiny with not enough space for everyone on the plane, it was a 6 hour flight and no snacks beyond pretzels were available-not even for purchase. I'd just come off an 8 hour international flight where I was provided lunch, ice cream, a pot pie snack and frequent beverage service. Somehow as soon as you are flying domestic on a slightly shorter flight American Airlines thinks its okay to treat customers like garbage-nothing but some sad pretzels and 2 rounds of drink service was provided for a 6 hour flight. The seats were super uncomfortable with no head rest, no personal entertainment devices were provided, and there was no general entertainment for the whole plane-seriously I've never been so bored. I would have fallen asleep from boredom but the seat was too uncomfortable so I couldn't even do that. The plane landed in Seattle but sat without unloading passengers for 20 minutes because the gate crew wasn't ready. We didn't get our checked baggage for over an hour after landing. When asked, customer service reps said that the S gate was far from baggage claim-seriously I'm not sure how that is a reasonable excuse. Other airlines arrive into S gates and have timely baggage claim service. American Airlines has no standard for timely baggage claim service like other airlines (Alaska) so there were no repercussions for such late baggage service. We left the airport with our luggage over 90 minutes after the plane landed. The entire experience is just another example of American Airlines of why the terrorists won't even fly American Airlines. I was seriously disappointed to find out that the British Airways flights we booked were operated by American instead of BA crews. I seriously will never select this option (or fly American) again if I can help it."

Pros: "Outbound, it was on time, plenty of legroom, plenty of good snacks, drinks and food. An enjoyable flight. Score 10.0"
Cons: "Return flight - The flight departed 4 hours late. The seating was so cramped my husband couldn't move his legs at all, never mind try to sleep. The staff members were not smart in appearance, some with long untidy hair, and did not interact with passengers except to hand out food. The food was reasonable. We disembarked feeling like wrecks. Score 2.0"

Cons: "Our last 6 flights have all been changed or delayed significantly. Then they loose our bags on a direct flight. Won’t fly America airlines again!"

Cons: "The flight was delayed. The food was not great. There is not a lot of space in these planes, and it was a long flight. There is no power supply."

Pros: "Eventually, the actual flight was fine."
Cons: "Initially delayed by 3hours (mechanical) which was American Eagle couldn’t get their “bucket of bolts” to Springfield, MO on time so we missed our flight out of Charlotte to Barcelona. Then we were rerouted through Chicago, but lost our first class seats and were bumped back to coach. This was after I had bought first class tickets for the entire trip only to be told 3 months before leaving that AA decided to switch planes on our domestic flight so there’s were no first class seats. THEN, in Chicago we tried to get first class seats on British Airways which would have been fine but After being sent to another terminal (after the bus to that terminal had stopped running) we were turned back because British Airways wouldn’t accept the boarding pass that AA had issued us. Now, having to go back to the first terminal to DISCUSS all this, we miss that flight and wind up stuck in Chicago for another 24 hours. Then, that flight was delayed by 3 hours, so we lost a day and a half of our vacation."

Pros: "Was on time."
Cons: "Not eventful."

Pros: "I got here."
Cons: "Everything else. American cancelled my first flight from MSP to ORD. And when I got to Chicago, it cancelled my next flight to Nashville. The flight I managed to get on departed two hours late. There was no explanation for each of these cancellations/delays. There was virtually zero inclement weather anywhere, save for most of the country’s temperature being nearly equivalent to the surface of Neptune. And, the surly, clueless Chicago-based gate agent was the coupe de grace in my search for a reasonable explanation after which I waited impatiently for this episode to conclude. American get your act together."

Pros: "Nothing!"
Cons: "I was traveling today with my daughter, who is 6 months pregnant, my 3 1/2 & 18 month old grandsons, my husband & son-in law on an international flight from Chicago to Manchester. I was very disappointed a 757 was used for an international flight! No attempt was made by staff to accomodate our family with a extra seat for the infant, even though there were a large number of rows with empty middle seats (4 of which were directly behind them!) The 1st indication of the beginning of the NIGHTMARE was when the plane arrived in Chicago and overshot the gate, this caused almost an hour delay! (We heard our crew saying "oops" while looking out the window at the plane arriving & then again when they were discussing it would have been faster if the plane had used a different method to get to the gate again.) This was then followed by a mechanical problem with a frozen water valve, requiring us to be de-iced x2! Then we started to taxi out and again had to return because of a hydraulic problem that required repair. I think we were delayed almost 3.5 hours. The crew did bring a round of water during the onground delays, and offered free drinks later in the flight. The icing on the cake was not getting the stroller back at the gate because there were no baggage handlers. I can't tell you how much FUN that was trying to corral a toddler & 3yr old with all our carry-on bags while getting thru customs! Did I mention in our haste to get off that plane we overlooked my daughter's winter maternity coat in the overhead! May be time to switch to the Friendlier Skies of United for our UK travel!"

Pros: "Excellent flight crew, attentive and polite."
Cons: "Fellow passengers didn’t feel there was adequate space, causing issues with armrests."

Pros: "The flight itself was fine"
Cons: "I bought the tickets together, but was informed at the ticket counter that i had only purchased tickets—not boarding passes. Boarding passes needed to be purchased by paying extra if my husband and I wanted to sit next to each other. I tried calling the customer service line through kayak and waited on hold for a long time with no indication of wait time. When the gate agent arrived, we asked and were moved to seats next to each other right away. The ticket agent at initial check in was very abrasive and non-solution oriented. if what she was saying was true— that we only paid for tickets and had to pay extra for boarding passes together— that was never made clear during the booking process. It’s unlikely I’ll use kayak again unless I know for sure what I’m buying."

Pros: "Nothing"
Cons: "I chose a package on the cheap flights that has a left hand side for choosing number of baggage which invariably inreases fare depending on the number of baggage and i choose 2 and paid for 2 baggage but the ticket came with 1 baggage and i contacted both by phone call, email and your website but did not get any fsvourable response. Had to pay again at the airport for the extra bag. This is highly unfair."

Pros: "The entertainment was good. Lots of choices. Food was about what I would expect for airline food."
Cons: "The seats were terrible. I don't know what it was about them, but I've never had a more uncomfortable flight. My husband had leg cramps for much of the flight and couldn't get comfortable. The rest of the flight was fine, but the uncomfortable seats were a huge minus. We'll probably try to avoid 787s from now on. The window-darkening system was annoying. They darkened the windows when it was dark outside and they darkened the cabin, so we couldn't look out the window. It was dark outside--why the need to darken the windows?? My husband requests window seats so he can look out the window."

Pros: "Flight was on time."

Pros: "Left on time, relatively comfortable considering I had already spent almost 9 hours on a previous flight, landed 30 minutes early"
Cons: "Mixed feelings about the entertainment app, I was pleased that something was available at all, however had the person sitting next to me not mentioned I needed an app to watch the in flight entertainment moments before it would have been too late to use the internet to download it, I would not have been able to use it, unless paying for a limited time package from AA to use the internet to download the app. A better job of advertising of the gogo app is needed more than the booklet in the seat pocket. Also I was only able to watch one movie, after that the system kicked me out saying high usage was making it not work for me. The gate changed a couple of times which had me trawling up and down the H and K concourses, could have done without that after the 9 hour journey I had already taken."

Pros: "The crew was very friendly with our girls and accommodating with switching around our seats so we could sit together."
Cons: "There weren't any screens, which surprised me since our 3 other flights had them, and we unfortunately didn't have a backup plan. Our kids were disappointed. Also in order to sit with our young children we were only given the option to sit in the very last row that doesn't recline which was difficult seeing as the flight took place in the middle of the night according to our bodies. No actual food was provided despite it being a 6 hour dinner time flight."

Pros: "It was on time. Crew were very good."
Cons: "Plane seemed very dated. No individual entertainment No USB chargers Not much space"

Cons: "The airline "randomly" selected me for extra security. Even though I have TSA pre-check I was jostled around, sent to multiple security lines without any reasoning and the local Chicago TSA and airport staff didn't seem to know what to do. Once it was figured out I was subjected to what was essentially a cavity search. Again I HAVE TSA-pre-check but apparently that means nothing if an airline flags you. It was an extremely upsetting experience but you were in a situation of either agree to the invasive search or get stranded over 1000 miles from home. I will NEVER fly Iberia again after a cancelled flight and being stranded in the wrong country on the way to my vacation and the horrible security experience on the way back. I seriously may never go to Chicago either after seeing the complete lack of organization and traumatizing personal invasion. I fly a lot for work and have never had such a horrible experience. I would really like to know how many terrorists are caught with these invasive searches and would love to know the justification for sticking your hands inside someone's pants and grabbing their privates after they have already gone through a metal detector AND the body scanner. Especially for someone who has already passed a federal background check to obtain pre-check status. Absolutely ridiculous."

Pros: "Seats quite comfortable. Crew ok."
Cons: "Pitiful food offering and no entertainment at all when on previous 1.5 hour AA flight choice of movies."

Pros: "Lovely service, but less comfortable plane... nothing terrible though"

Cons: "This agent spent 30+ min to check us in through a connection flight to Seattle. He couldn't find my wife's reservation, when it should be in the same reservation as me. He tried 5 times, and still failed. Later we found out at the gate that he was using the wrong name (same last name, different first name). Luckily the American Airline agent at the gate was more than competent and efficient to correct the issue in 5 min."

Pros: "I have nothing good to say about the flight to LA or the flight back to Chicago from LA."
Cons: "3 of the 4 flights were late, and the 4th was canceled. The canceled flight was due to weather, but AA's response was to connect those of us stranded with a 3rd party vendor - Travelliance - with the promise of a SUBSTANTIAL discount for a hotel (SINCE THE NEXT FLIGHT I WAS GIVEN WAS 17 HOURS LATER!) - and there was, effectively, NO DISCOUNT. I have spent thousands and thousands of dollars with you over the years, but this was a bucker of water in the face. I'm sure I'll fly with you again, but any sort of good will I held for AA is gone."

Pros: "we landed. flight was on time"
Cons: "Female flight attendants were rude. I think that if they would have smiled, their faces would have cracked. Even a complete stranger said to me, while waiting for the restroom, "I think that they hate us". One young male attendant was friendly and I believe that he was training. I fear for his training experience with this group of women. One of the lavatories was out of order {....on an international flight! Are you kidding!?!}. I think that they searched for the most antiquated plane that could limp across the ocean for this flight. Nine hours of pure discomfort. My poor 71 year old mother! Zero leg room. Tiny little screen for movies on the ceiling of the middle row. trays were not clean. We paid extra for our seats and wondered how bad the seats were for those that didn't. My mother and I determined that this was ranked as one of the worst flight experiences we have ever had. We are grateful for an amazing experience for our return flight or we would have reconsidered ever flying AA again."

Pros: "The water was clean"
Cons: "Everything else! We were first sold a British airlines flight, and then we got switched to American Airlines. I don't know if that is actually an okay thing for them to do. When we got onto to plane we were stuck on the runway for over 2 1/2 hours, where the outside temperature was 95 degrees and the AC in the plane didn't work. The delay was all due to a mechanical difficulty with the engine, this did not give us peace of mind when flying over the atlantic. while up in the air my newly wedded wife and I were hoping maybe we could watch a movie to help keep our minds off the creaking of the wings, the pool of sweat from the delay, and the grumpy flight attendants. Seeing as it was a 9 hour international flight, you would have expected some sort of entertainment. Maybe a personal TV.... nope. Maybe a community TV... nope. At least they have to have a radio....... nope. All we got were our two thumbs to twiddle. After a much needed nap. We woke up hoping maybe for a hot breakfast, but to put the cherry on top of some terrible ice cream, we got a mediocre cold breakfast. All in all I will not fly American Airlines again. I would happily and quickly pay double for any other airlines but them. It's such a poor reprisentation of our country."

Cons: "Dry / borderline rude staff and hostess. Dated plane. Tiny seats. But that is pretty much the baseline of airlines in the US. When will carriers start to take note from International carriers..leaps and bounds ahead."

Pros: "Boarding and service was nice"
Cons: "We were delayed an hour because the plan was in the hanger! Why? We were all there, didn't American know the plane should be at he gate! No escplanation as to why the plane was not there other than it was in the hanger! Airlines need to let the customers be flexible especially when are!"

Cons: "My outbound flight to Manila had an overnight layover in Japan. I asked at the luggage check-in at O'Hare International Airport if they can check it all the way through as I had planned to go outside of the Narita airport for the layover. They told me I couldn't check the luggage all the way through and that I had to pick it up from baggage claim once I land in Narita. From there I had to check-in the luggage again on the same day. When I took my luggage out from baggage claim, I tried to check-in and the counter crew told me I was given wrong information. I had to keep my luggage with me until my flight the following day. On my return flight from Manila and another overnight layover in Narita, the check-in crew at NAIA told me I could check-in my luggage all the way through, and that they also allowed this at my outbound flight to Manila. The check-in crew at O'Hare International Airport gave me wrong information."

Pros: "Free checked bag"
Cons: "2 hour delay No food to buy or drinks"

Pros: "Eventually we made it"
Cons: "Plane was delayed because a door wasn't working (old). Business class entertainment was a tablet that was collected an hour before we landed. Food was very bland."

Pros: "Entertainment system has a good selection"
Cons: "No earphones to listen to the soundtrack on the entertainment system"

Pros: "Chairs were very comfy and wider than some airlines."
Cons: "Crew not overly friendly and not very attentive, and there were lots of empty seats so there wasn't much excuse. Also, I had an issue with the plane. I think no screens on a cross-country flight is not good business. Not everyone is savvy with go-go inflight. And if there are no screens, could there at least be outlets? I was so tired after my Paris flight and wanted to chill with some go-go entertainment, but my battery was low and there were no outlets. I know not all flights can have these luxuries, but if the flight is over five hours, I think it should be better equipped."

Pros: "Had good bathroom access and place to stand in the back galley so you could exercise and stretch as this was a connecting flight and I had been in the air a long time."
Cons: "The older woman stewardess was rude. I tried to give her my papers and she ignored me. So I put them in the pocket and the man next to me saw what happened and she responded to him. Curt. The plane is old and no individual TV. The food choices were very limited. I felt like cattle rather than a relaxing flight. Flying use to be fun and exciting and part of a great trip. Now it is endured to get on a trip."

Pros: "I loved how sweet the crew was. I loved the movie selection."
Cons: "The seat was completely uncomfortable. My feet are swollen and my back hurts still."

Cons: "They cancelled the flight and put me to fly the next day"

Pros: "I had my first experience in the Admiral's Lounge at O'Hare and enjoyed it very much."
Cons: "My traveling companion's tray table was disgusting when she folded it down for beverage service. She asked for a wet towel and the flight attendant was snarky but went to get one without even looking or asking to see what the problem was. Her entertainment console wasn't working so they reset it but instead it reset mine (two seats over) they did this again and I let them know it was resetting mine. I was told that I was not in the seat they were resetting for ...I inquired if perhaps they should try to reset mine and see if it would, in fact, fix hers..it did. When she slipped off her shoes the carpet was soaking wet. This was a really crummy, crummy flight."

Pros: "got to my destination... eventually.."
Cons: "boarded us then deboarded bc pilots were "at their hours" (why did you make us board if you knew they were close to their hours). handed out 1-800 number cards to rebook. Had to sleep in the Chicago airport on the floor. American Airlines did not offer hotel, no food vouchers, not even a blanket... very disappointed with how they treated everyone. I couldn't even buy a blanket bc all of the stores were closed. I understand that flights get delayed and things happen.. but at least give me a pillow and blanket to sleep in an airport when you force me to stay in an airport for 12+ hours."

"United is my favorite. They are so much better with service and staff and landings. I've been flying with them for over 40 years. The seats are the only thing that could be better by being a little bigger. Otherwise, fantastic flight."

Cons: "The cabin pressure gave me such a migraine, I couldn't think"

Pros: "Crew was A+."
Cons: "Leg space severely lacking."

Pros: "Team worked well together."
Cons: "Could not figure out how to plug in ac for my device. An educational label would help."

Cons: "The plane was just too darn hot and the fans were barely working. All of us were melting."

Cons: "Seats where horrible, the plain was delayed and no one made announcements regarding the reason or any updates, the plain felt cramped"

Pros: "Multiple rounds of drinks/snacks"
Cons: "The crew did not update us about why the WiFi was not working and whether we could expect it to start working again, so I kept checking my computer over the 4 hour flight to see if the WiFi was working and it never did. This was despite multiple passengers inquiring about the WiFi..."

Pros: "The crew was amazing and also the space of my seat"
Cons: "Wish they have a portable TV in my seat"

Cons: "United airlines got many of the luggage pieces wet (it was raining outside). Pieces were also pretty dinged up with black scuff marks and a plastic piece hanging off, though this could have occurred at ORD in between legs."

Pros: "Brand new plane"
Cons: "Didn't get much refreshment"

Pros: "The personal entertainment is always great on United"
Cons: "This was a comedy of errors of United being terrible at their own airport. The first plane essentially had a check engine light that they couldn’t figure out. Finally got us a second plane but then got delayed because they couldn’t get catering to come service the plane. The food on the plane looked like it has sat outside for hours. The oils in the hummus and bruschetta has seperated. Good try United but if you can’t get it right at your base how do you expect to get it right anywhere else."

Pros: "Nothing."
Cons: "They delayed our flight 4 times, over 4 hours, told us the flight moved to a gate that didn’t exist, gave us erroneous information about alternate flights, assigned 3 different planes that needed maintenance, and then we waited over 2 hours to talk with a supervisor. I finally had them rebook me on Alaska Airlines (the best)."

Cons: "2 h delay because United didn’t remember international flights can’t go to terminal 1. Really bizarre…"

Pros: "Nothing, horrible experience."
Cons: "RST to ORD to SEA took 16 hours because of non airworthy United planes at RST. First one cancelled, second fixed after several hours but SEA connection missed at ORD. Fortunately AA had a ORD-SEA flight available or I'd still be in Chicago"

Pros: "Flight crew was amazing, They were so kind to my infant son. Huge props to them."
Cons: "Pay for wifi which would cut out. Couldn't access United.com or the United App. Everything cost money even the flight status which just shows our plane crossing the country. Who is going to pay over $5 to watch a plane snail its way over Saskatchewan. Seating was god awful. My knees were jammed into the seat back so badly the person in front of me couldn't recline because it was hitting my knees. Pretzels....unless you wanted to pay artisan prices for microwave food."

Pros: "Nothing."
Cons: "Everything. I will never fly with United again. I will pay more money for another airline which respects people and their money."

Cons: "Delay caused missed flight. Staff did not accomidate efficiently. Ended up on a much later flight and was treated unfairly."

Cons: "The flight staff was rude, the wrong gas was put in the plane causing a delay, I missed my connection because of this where they wrote it was delayed because "it was snowing in Savannah" which was a blatant lie, but made it so they did not have to help me in any way since their delay was "weather" related. They could not get my to my destination until noon the next day which forced me to buy a new flight on Alaska air. My flight on Alaska was absolutely fantastic and I regret ever buying any United flight and will not in the future."

Pros: "On time departure and arrival, friendly staff"
Cons: "Cramped planes with not enough legroom. Poor food options."

Pros: "I would suggest upgrading to a bigger seat for this 4.5 hour flight."
Cons: "Cramped seats"

Pros: "Everything was great except for the food."
Cons: "The hamburger bun was hard as a rock."

Cons: "the wifi was slow to non-existent for the 4 hour flight. they need to bring back the movie screens & headphone jacks !"

Pros: "Both flights"
Cons: "Couldn't figure out why I couldn't accesss movies on my iPhone since I had downloaded the United App prior Also do not like that the free (always nice) entertainment is on a revolving scgedule so couldn't see any movie from the beginning. It would e best if movie streaming was controlled by the viewer beginning to end."

Pros: "The staff were above and beyond on the flight. At the desk pre-boarding, they were not helpful or friendly."
Cons: "Packed in like sardines! My second middle seat on this trip! And those were the only ones in my lifetime (never again!). Overcrowded and I won't book/fly again with that cheap flight (I forget what it's called but it's limited in every way)."

Pros: "Crew was super nice! Did great job boarding us as some of us were running late."
Cons: "Our cabin was so cold that I had three jackets and I was still freezing. No blanket available. No gluten free snacks or meal options except for one snack you can buy. My connecting flight arrived late and there was no time for me to buy anything in airport. So I hadn't eaten in 8 plus hours."

Pros: "Quiet and calm smooth flight"
Cons: "It was cold in cabin at first."

Pros: "Leg room and window seat."
Cons: "Better free tv"

Pros: "Everything. Specially, the United entertainment thing."

Cons: "This flight was also late, and this was after having to spend the night in the airport"

Pros: "It was in time. Flight attendants were nice."
Cons: "Nothing"

Pros: "Having a flight. United Airlines employee at the help desk was very helpful and found the quickest available flight."
Cons: "Got my ticket. Had to run through the airport because the layover time was too short (as it has been on MANY of my flights with United). Attendant that took my ticket was actually rude to me about having a ticket on the plane. Boarding was disorganized."

Pros: "The aircraft"
Cons: "Crew delay"

Cons: "Snacks are a joke. Barely enough to fill a teaspoon. Entertainment choices are extremely limited"

Pros: "Friendly captain!"
Cons: "Legs cramped"

Pros: "Roomy exit row seats."
Cons: "Having flown on several other air carriers in the past two years, United's inflight entertainment is poor. Don't make us use our own devices - that's just cheap on your part."

Pros: "Not much, except maybe the price."
Cons: "Rude ground staff (air staff were nice). Several delays and not organized at all."

Pros: "Upgraded me to a bulkhead seat to accommodate my 6ft 4 inch frame!"
Cons: "All good"

Pros: "After Carolyn M. Hamilton asks United Airlines for financial break to reschedule her flight, her broken leg and broken heart quickly heals when United comes through. Wouldn't that be a great headline and story? Thanks for trying."

Pros: "Airport not crowded. Efficient boarding!"

Cons: "Again, upgraded to first to be more comfortable now that i had food posioning, the seats were so hard my back and butt. Not doing that again."

Cons: "The difference in entertainment options between different United flights is frustrating. Unlike some flights, which offer a bunch of free movies and shows you can watch on your phone or tablet, this flight offered a small selection of movies I could pay $8 for access to, which started at pre-determined times so you might pay for them and not even be able to catch the movie from the beginning. My original flight offered an outlet to charge my phone and a fairly large selection of free movies, so I watched 3 movies and the time went by quickly. My return flight did have an outlet, but I didn't want to pay for a bad selection of movies that I couldn't pause or start from the beginning, so it felt like a much longer flight."

Pros: "I arrived"
Cons: "Tsa yelled and embarrassed me for no reason, expensive food, janky airplane, no ammenities"

Pros: "Mr Anthony Brown, gate crew for United in Chicago remembered that I had asked for an aisle seat and, when one became available, he made sure I got it. I was so grateful for his consideration and professionalism."
Cons: "No entertainment system. Few bathrooms. More cramped."

Pros: "On a 4+ hour flight, food and entertainment should be free like the "old days""
Cons: "United, should take the LEAD, and bring back the glory days of air travel. It should not be all about squeezing every cent out of ticket prices. Respect air travel!!!"

Pros: "Streaming in-flight entertainment options are great (using the United app) and the under-seat power outlets are life-savers. Temperature on the trip was nice and the Economy seats were comfortable enough."

Cons: "delayed"

Cons: "Having to pay for Internet sucks"

Pros: "Never took flight"
Cons: "Never took flight"

Pros: "Flight crew very friendly"
Cons: "Flight delay"

Pros: "Everything listed above is accurate of the 1st flight. I had just as much leg room on the 2nd flight as the first with it being even more crowded. Doing well!"
Cons: "Nothing comes to mind that I would be willing to say anything about."

"El personal es poco o nada amable, los asientos muy incómodos."

Pros: "Everything inside this airline is wrong!"
Cons: "They are canceling flights all the times Check in is a nightmare Worst customer service ever No one knows anything and they are avoiding you or ignoring you all the time"

Pros: "Como la gente me trató"
Cons: "Nada"

Pros: "Above average amount of leg room. Plane was very clean."
Cons: "Seats could have a bit more padding. Sitting becomes uncomfortable quickly."

Pros: "Crew always nice"
Cons: "Boarding process was very slow-not normal for Volaris"

Pros: "The seats were comfortable"
Cons: "Better training with the crew"

Pros: "No"
Cons: "Service"

Pros: "Need remplace the seats and need more space"

Pros: "Nothing"
Cons: "Everything"

Cons: "It was awful. Was not offered any food and refused when asked for water. Seats are awful uncomfortable and for small people, no leg room at all. No internet no space no comfort nothing. The attendants were rude and refused to speak English. It was horrible I will never use volaris again"

Cons: "Boarding timeliness and process was bad."

Pros: "Literally nothing. The worst airline I will never fly with them again."
Cons: "Completely disorganized, no consideration for the elderly or infants. ALWAYS LATE! We had to be bussed to our plane and they kept up on the buss for 20 mins with no air It was so bad that one woman fainted on the bus!! Would never recommend this airline and I won’t be flying with them again."

Pros: "The pilot was funny and engaging"

Pros: "Horrible attitude and incompetent..did not properly tag luggage causing us to miss next 2 flight segments. DISASTER"

Cons: "Staff, food, clean, entreatment, in one word, everything"

Pros: "The crew never offered me a drink but they offered everyone around me"

Pros: "The price of the ticket."
Cons: "Polaris told passengers to arrive at the Morelia airport 3 hours before departure, which for a 6:20am flight meant 3:20am. Many passengers arrived a little before that time, and there were no Volaris representatives available to answer questions or even a clear area in which to form a queue."

Pros: "NOTHING"
Cons: "I didn’t even get a chance to take the flight. I realized my flight was for 12am the day I was supposed to leave within 2 hours of departure. I asked if I could get another flight was told no! I couldn’t even get a credit since I didn’t call within 3 hours of departure. I would not recommend!!!"

Pros: "Getting my boarding pass was a hazel and the flight was delayed about an hour and a half. Seats were extremely uncomfortable and they practically didn't recline. Everything on board was sold and nothing was offered complimentary not even a cup of water."
Cons: "What could be improved is, being on time. The seats could also be a more comfortable with a bit more legroom, room to recline, and space between people. Seats felt like I was sitting on the other person's lap. A small drink should be complementary."

Cons: "when we arrived to LAX we had to wait on the runway for about 45 minutes because supposedly there was another airplane in the place where we suppose to disembark."

Pros: "The price was low."
Cons: "Through the reservation website, at the last minute I paid extra to have a window seat. When I boarded, I didn’t have a window seat, so I paid for nothing. Flight was too warm. Only time I was able to get some sleep was when I turned my air blower full blast aimed at my face. Long and slow check-in."

Pros: "Not to much"
Cons: "Time of departure, really 1 hr delay?"

Pros: "Please don't travel with Volaris, extremely old seats I felt like I was seating on a wooden board with some rocks on it. No room leg. You won't get any help from the Staff at check-in. I was charged $10 to print your boarding pass, the machines to print the boarding pass didn't work."
Cons: "Volaris need to get new seats. Volaris charge you almost for even breathing, I am not kidding. They ask you to use the machines at the airport to print the boarding pass but their logo is not on this machines that's how they make $10 on each passenger. Bad experience."

Pros: "Recuperaron el tiempo perdido en el vuelo"
Cons: "Perdimos tiempo para ser trasladados a terminal remota"

Pros: "The service"
Cons: "The space"

Pros: "crew was friendly"
Cons: "Poor lack of food choices. No video or radio to listen to for 4 hour flight is unusual especially international flight."

Pros: "The plane was great and so was the flight. I like that they save the overhead compartments for the people who are sitting in those seats."
Cons: "It would be good to be able to charge my cell phone on board"

Cons: "They don't follow procedures for all, if your white and speak English then you won't ask for nationality, if you are brown and speak the native toung you will be asked if you are a citizen to that country or if your flying with a visa mean while they have the passport in their hands. return flight was canceled with not much notice"

Cons: "The thing that I don't like is that you guys don't offer good food just snacks, and seriously that is no enough for the prise that the costumers pay for. This is just a comment, I hope you guys do something about it."

Cons: "There was no food or entertainment on this flight."

Cons: "Only snack options during my flight, was hoping to buy a meal."

Pros: "everything"

Pros: "Loved that there was food offers . We were so hungry. We had been awake for 24 hours an we hadn’t eaten for hours and hours ."
Cons: "I didnt Know there was a menu option. At start of flight no one mentioned there was a menu for food choice . I saw It after our meals were handed out . My kids got a sandwich that was Jalepeno style sauce . It was too spicy for them to eat. If i had Known by the flight attendants (by them re assuring i knew Of the spice on the sandwich ) or by being told ,about the menu earlier , I wouldnt Have ordered it . That’s the only negative thing to say . Cuz their sandwich was really spicy ."

Pros: "Overall flight journey was good and on time"
Cons: "The ground staff before we could do our boarding did not allow us to get to the counter even when informed that we had done a web check in... But she was insisting us to pay for the checkin fees to collect our boarding passses which was not professional"

Pros: "That we eventually left..."
Cons: "delayed, customer service on the phone was not helpful , I was held back during oarding. Check in online was a long process and at the end it was pointless."

Pros: "Nothing really"
Cons: "Janet the flight attendant was specially rude, like all the crew Its too bad"

Pros: "Quick and relatively cheap."
Cons: "It was too cold."

Cons: "The bad is the rules on the baggage"

Cons: "Volaris is now weighting handcarry bags at the gate and charging if it is more than 10 Kilograms. Mine was ok. But a new rule enforced when boarding. Several passenger had to stop, weight and pay. Another bad thing on Volaris."

Cons: "Nothing very bad airline"

Cons: "Over an hour and a half late."

Cons: "Nos mandaron a una terminal alterna, tuvimos que llegar a ella en un autobús, complicado el movimiento con niños."

Cons: "My luggage was opened and electronic items / gifts were stolen. I am upset because customer service never answered to resolve the problem."

Pros: "La posibilidad de viajar a Chicag sin escalas"
Cons: "La línea Volaris o por lo menos el avión en el que viajamos es muy viejo. Y el mantenimiento deficiente."

Cons: "El abordaje en La Paz, fue eterno, súper lento ."

Cons: "After landing we waited 30 minutes inside the airplane Very tight space between seats"

Pros: "Checkin, app and crew"
Cons: "Seats are just terrible!!! So uncomfortable. No food and no entertainment are offered"

Pros: "Crew"
Cons: "https://www.technadu.com/how-to-install-kodi-17-4-on-amazon-fire-tv-stick/5967/#Downloader"

Cons: "The seats are super tight. They made me oay for my carry on. The wouldn't recline and we had to take shuttles to get to the airport."

Pros: "On time"
Cons: "Short leg room"