Find cheap flights from Chicago to Washington

Cons: "Alaska is great I love theM"

Cons: "WiFi sucked"

Cons: "It was a little chilly."

Cons: "Better snacks. No cost for checked first luggage"

Cons: "Nothing. I've flown on worse."

Pros: "Selection of entertainment on a BYO-device was good, especially in the movies category"
Cons: "Weather-related delay is certainly not Alaska’s fault, but the 10-minutes waiting for a gate after landing was excruciating after such a long delay in the first place"

Pros: "Average"
Cons: "Seat back screens. More space."

Pros: "The crew did very well. The seats could have been a little more comfortable, the lumbar could have been a bit more stiff for lower back support, the arm rest up and down function did not work, and a little more space between rows and seats would have made it more comfortable."
Cons: "The seats could have been a little more comfortable, the lumbar could have been a bit more stiff for lower back support, the arm rest up and down function did not work, and a little more space between rows and seats would have made it more comfortable. The bathroom was too narrow."

Pros: "Timing-Fasrer than scheduled"

Pros: "Everything was great, flights were on time."

Pros: "Great! Decent."

Cons: "Delayed. Flue season folks. If your sick just don’t travel!"

Cons: "Dog allowed to sit next to me. It should be ina crate or at least on the lap of the owner"

Pros: "All good"

Cons: "The delay due to mechanical failure and not being compensated"

Pros: "Nothing."
Cons: "We were sitting in the plane on the tarmac for 3 hours waiting to take off. The crew did a very poor job announcing what was going on."

Pros: "The staff was so helpful and *human*... all of my interactions with them were absolutely wonderful."
Cons: "Cabin could have been a little cleaner. There was some candy/gum stuck to my seat and my tray table had juice spilled on it."

Pros: "I was in premium sitting, very comfortable. I didn’t use airline food or entertainment so rated those lower."
Cons: "Nothing."

Pros: "Alaska airlines much better than United or American in terms of friendly service, wifi and battery charge, and entertainment options"

Pros: "crew's upbeat attitude"
Cons: "very limited drink choices"

Pros: "We especially liked the in flight movies which you could rent on a tablet like device similar in size to an iPad. Also, we appreciate airlines that still board the plane by row starting in the rear. That is the most sensible way to board a plane. Also, I had plenty of legroom while seated."
Cons: "Nothing to complain about."

Pros: "This was a completely booked flight during Xmas week, and the flight was delayed an hour. Alaska Air did a great job of accommodating these difficulties. When I checked in online they had a notice asking if we would volunteer to check bags for free because they knew overhead space would be tight. Once the flight was underway they announced they'd been able to reroute to save us some of that time. And the Alaska Air/Horizon connecting flight was also delayed, most likely to accommodate this large flight. The aircraft is wonderful--the plugs for devices at every seat plus free entertainment piped to our devices really helps to pass the time."
Cons: "Person announcing the boarding needs some enunciation lessons. She spoke too quickly and on top of (or below) other announcements and even kept talking when she was doing something beneath the podium, so no chance to read lips."

Pros: "Friendly staff, comfortable seats"

Pros: "Comfort and quality of the airline is top notch, like its sister company Virgin."
Cons: "A little hard to get onto the WiFi, but once on, it was fine. Hey ... it’s free so overall, still great"

Pros: "Flight crew was pleasant, pilot came on loudspeaker to talk throughout the flight, food food for purchase."
Cons: "No free WiFi, no free snacks."

Cons: "The USB charger on my seat was broken"

Pros: "Excellent experience all around on all flights."

Pros: "Great flight. On time, good weather"

Pros: "Everything"
Cons: "Nothing"

Pros: "I try to book Alaska when I can, they have good leg room for a taller person and their baggage fees are not outrageous like Spirit. You can tell the crew is not completely miserable doing their jobs and treat you like a human most of the time."

Pros: "Love the amount of space availabile for my legs!!"

Pros: "First time flying Alaskan. Out of all the US-based airlines I flew with, Alaskan was the cleanest, friendliest, and quickest."

Pros: "Friendliness"

Pros: "The flight attendants made quite a few passes through to make sure everyone had drinks."
Cons: "We were very delayed in taking off because the copilot wasn't there. Many people had connecting flights and the crew did nothing to help them get off the plane first or give any kind of reasrrances that they could make the flight."

Pros: "First off Bonnie at the boarding gate was phenomenal , She has an amazing disposition ( especially at 5:00 in the morning ) she greeted each and every customer by name and with a smile ! Our flight was delayed for 2 hours as we sat at the gate while problems were fixed . The Captain made sure he kept us informed as each problem occurred and was fixed . The rest of the flight crew remained patient and attentive , which of course kept all the customers onboard calm and patient as well . My daughter just moved to Seattle and if this is the norm for this airline I will continue to use them for my future visits ! Elizabeth"

Cons: "Can I have a refund? My flight has been delayed 3 1/2 hours and then they add another delayed flight to leave from my gate ahead of us. Wonderful."

Cons: "I will never fly with Alaska again."

Pros: "Efficient and comfortable"

Pros: "The plane was new but with no bells let alone whistles."
Cons: "No monitors/screens at all on plane."

Cons: "My initial flight was at 0800; I got to the gate before 0800 and was told I couldn't board the flight even though it was still at the gate and was still before the flight time. I had to pay to rebook my flight, spent over $200 in rides to and from airport, had additional parking fees and was several hours late to work. I have many family members who work in flight service so I understand that employees don't like to re-do paperwork; however, being there before the flight time and being denied cost a lot of work time and money. I have always had great experiences with Alaska so this one was quite a disappointment compared to their usual great service. :("

Pros: "Very accommodating staff"

Pros: "The staff was extremely pleasant. Plenty of leg room. Departed on time and arrived ahead of schedule."
Cons: "Nothing."

Pros: "Boarding was fast"
Cons: "Space between the rows is narrow, I understand it has nothing to do with the flight itself."

Pros: "New equipment"
Cons: "Sparse food."

Pros: "I love the leg room on Alasks flights, and I'm always impressed by the professionalism and respect Alaska employees show to their customers."

Pros: "That everything was in time. No delays."

Pros: "I am a tall woman and rarely ride in an airplane without my kneecaps brushing the seat in front of me in coach. Not sure what Alaska Airlines is doing differently, but I had knee-room to spare on my flight to Seattle!"
Cons: "Upon our arrival in Seattle, it seemed that the gate wasn't quite ready for us and we spent a restless few minutes "getting docked" for departure."

Pros: "My flight out of Chicago was delayed for about 3 hours and was no way I was going to catch my connecting flight in Seattle. I called Alaska airlines customer service and they were able to get me rescheduled on two new flights from Chicago to Fairbanks the very next day!! Excellent!!"

Pros: "I liked the seats and comfort, nice crew an allt that."
Cons: "That we were late. I wasn't their fault cause it was because of the weather, but it made me stressed and I couldn't relax."

Pros: "Timeliness"
Cons: "Seating"

Cons: "Space on airplanes"

Cons: "The cabin temperature was very hot"

Cons: "Luggage drop was severely understaffed. We had checked in, had boarding passes but there was a 45 minute wait just to drop off a checked bag."

Cons: "The Anchorage airport was FREEZING cold and it was August, maybe a little less AC IS IN ORDER"

Cons: "Food"

Cons: "Food is always bad."

Cons: "Cheerless stewards could perk up."

Cons: "No AC for an hour before takeoff - very uncomfortable. Audio for tv did not work."

Cons: "Hour late and no wifi!"

Pros: "New plane with good features. I was very comfortable."

Pros: "the plane was pretty empty"
Cons: "The times available were terrible!"

Cons: "Nothing"

Pros: "New plane, charging stations"

Cons: "It made no sense to board an hour and a half before takeoff."

Cons: "Change the movies more ofti"

Pros: "the food was really top notch and service was great and friendly"

Cons: "The boarding process at LAX was awful. I’m sure the horrible shuttle wait and transfer from terminal to terminal is the airport’s fault, but the airline did not do anywhere near enough to inform passengers of what was in store. It was confusing and annoying."

Pros: "Easy and on time and Delta Comfort is always the best. Easy boarding process too!"

Pros: "Quick boarding process"
Cons: "Wifi stopped working halfway"

Cons: "Great"

Pros: "Everything was fine. Delta did a great job."
Cons: "The kid screaming in my ear for 3 hours"

Cons: "At least one hour late"

Pros: "That we finally arrived."
Cons: "That we didn't arrive even remotely close to when we were supposed to."

Pros: "Total Experience of Flying on this Airline ."
Cons: "No Comment."

Cons: "Cramped seating for premium Econ"

Pros: "It’s was super smooth! Fast service and great customer service."
Cons: "The intercom was a little messed up."

Pros: "It was short and fast."

Pros: "Loved how close the gates were"
Cons: "Nothing"

Pros: "Great movie selection"

Pros: "Delta did a really good job as always. Cheaper, more comfortable, and a WAY better experience than Alaska Airlines."
Cons: "Nothing."

Pros: "Not much . The boarding process took forever and the lines through TSA took longer .. no direction to lines and I was standing for 10 min before saying something to someone and they said o there’s another line."
Cons: "Almost everything besides the staff on the plane"

Pros: "Kara was really nice to us."
Cons: "Noisy plane."

Cons: "The plane bathroom was old and junky"

Pros: "Movies"
Cons: "Lack of legroom in economy"

Cons: "Food was bad."

Cons: "Poor WiFi. Paid extra to get it, but didnt sporadic at best."

Cons: "Nothing"

Pros: "None of it!! Poor selection"
Cons: "All of it. Again poor selection"

Pros: "Boarding super excellent! Also: Best landing I've ever experienced! Props to the pilot!!"

Cons: "Paid $28 for a Wi-Fi package that didn't work. No refund...."

Cons: "There was a kid screaming on both flights and t was not a good time"

Pros: "Nice and attentive staff, smooth on and off."

Pros: "Boarding was easy"
Cons: "Arrived 15 mins late and then taxied for another 5-10 mins."

Cons: "horrible boarding management in SJC."

Pros: "Bags arrived on the belt quickly"
Cons: "Why is there not saying precheck to use after you've been funneled through customs? ATL is advanced enough to have kiosk for arrival, even for those confused and not with global entry, but then forces you to wait in security line instead of the typically faster tea precheck line. Every minute I'm in line, I'm not spending money"

Cons: "Enforce your baggage size and number limits. A significant number of passengers take bags onboard that are oversized."

Pros: "The landing experience."
Cons: "The organization of serving meals."

Pros: "I enjoyed not having a layover."
Cons: "I do not like being charged to bring a bag. I feel like a 560 fee should include a bag."

Pros: "Nothing"
Cons: "We finally got toward the runway then had to sit there for about 25 minutes because there was a technical error."

Pros: "Onboarding was easy and smooth. The plane was clean and the seats were comfortable. WiFi easily connected, too. Much better than expected for a budget airline."
Cons: "Nothing."

Cons: "It was delayed 3 hours due to rain that lasted about 30 minutes"

Pros: "Very comfy, roomy seats. Helpful, welcoming staff. Great take-off and landing—very smooth."
Cons: "It would be nice to have TV’s in the seats for longer flights."

Pros: "Not crowded, and enough space"
Cons: "My luggage was lost"

Cons: "There wasn’t a selection for “not applicable” so I gave low stars where the item didn’t exist I.e. entertainment."

Pros: "Easy check in and boarding. Nice crew"
Cons: "You have to pay to choose a seat with suncountry, which I chose not to do. Also have to pay for food, which I did not do so unable to attest for the quality"

Cons: "It now costs money to select ANY seat, to have ANY luggage whether it is carry-on or checked. The plains are old and poorly maintained (if I wasn't moved, the person in the seat in front of me would have crushed me by his constant backward leanings.) No longer a viable option to fly."

Pros: "I WILL LIKE TO PROVIDE THE AIRLINES SMALL SNACKS."

Pros: "The staff were lovely."
Cons: "The $40 charge for carry on which I was unaware of until check in. I therefore felt forced to check my bag with a $25 fee. I was charged for 2 checked bag fees in my initial flight without my knowledge or consent."

Cons: "No free snack"

Pros: "Service was great everything was easily taken care of absolutely no complaints"

Pros: "Charges on everything"
Cons: "I got charged money for everything luggage to selecting a seat online. Prices should be included on the initial pricing and not charge customer money to select seating online. Online check in is for the inconvenience and is a way to not overwhelm gate check agents. Not for airlines to make money ."

Cons: "Bags take for.......ever to comeout, 20 mins is crazy compared to other airlines, alaska has your bags waiting for you when you get to the carousel. I guess We get what you pay for"

Pros: "The leg room"
Cons: "No tv or charging port for phones"

Pros: "Carry on luggage is now $40 per"

Pros: "Everything went smoothly"
Cons: "Plane was a little too warm."

Cons: "Waiting almost two hours for agents for boarding to appear!!"

Cons: "Our plane was at the gate well ahead of boarding. We boarded the plane on time and were actually ahead of schedule. We started taxing out to the runway and had to return to the gate because of a warning light. We had to stay on the plane for an extra hour while the light was fixed. These sorts of things should be fixed while at the gate, even before we board. The comfortability of sitting on a plane during boarding is not good."

Cons: "Both entertainment rental and food cost high. Need to be consistent enforcing luggage bag size allowed as carry on."

Cons: "Handheld device rental too expensive and tv show selection to limited for my interests. I brought my own device and just wanted wifi to watch my shows on netflix."

Pros: "Absolutely nothing"
Cons: "First flight was delayed by 2 hours with no notification, missed connecting flight, no apology given and worst seats on plane were booked for us. Had to wait over 5 hours for next flight which also ended up being delayed and no option of discounted upgrade even though 9 of the 12 first class seats were available."

Pros: "On time as scheduled"
Cons: "No entertainment and snacks"

Pros: "Everything"
Cons: "No peanuts"

Pros: "Landing."

Pros: "Seating in first class."
Cons: "Food: need vegetarian option"

Pros: "The airplane was very clean and orderly, and all the staff/crew were incredibly friendly and helpful."

Pros: "Efficient on boarding."
Cons: "Few Flights statements are too push. People are shutting down their device and told shut off now when they're in a middle of doing it. One person told her I am doing it now. Stop making Sdumtion. Really look and listen."

Pros: "From the check in desk to the flight crew, every employee we came in contact with was friendly, knowledgeable and made our travel experience enjoyable. At a time when customer service isn't always consistent or a priority, it was nice to experience it from all of the Sun Country employees we came across."

Pros: "Couldn't be smoother. Ahead of schedule."
Cons: "No meal"

Pros: "The last three times I've taken suncountry, I have not been able to check in online. I had to come to the airport early, and stand in a line to get my boarding pass. I wonder if this is some way to get you to buy an upgrade seat?? They said they were having computer trouble, but after three months and three tries, I'm not planning on flying them again."

Pros: "Service, very nice attendants, availability of entertainment"
Cons: "Cabin was too warm"

Cons: "The gates switched and if the plane could be loaded from the back that would be awesome."

Pros: "We like flying Sun Country generally because they use the Humphrey terminal and the crew are usually very pleasant"
Cons: "Seats are way too close together - computer site wouldn't let us pick seats and we were placed right in front of exit row so we couldn't lean seatbacks rearward - took us 2 days to recover from back pain"

Pros: "The assistance and person driving wheelchair was vry good n helpful in Minneapolis airport."
Cons: "There was no one to assist with pushed the wheelchair. After leaving us till the Gate, we kept waiting for half an hour. Nobody turned up so I had to push the wheelchair myself. That was a really sad and unfortunate experience!"

Pros: "On time!"

Pros: "Inexpensive."
Cons: "Dirty plane. Small overhead bins."

Pros: "We enjoy flying Sun Country and find it comfortable. The staff is very courteous and it's very good value for the money."

Pros: "Thank you for no carry on luggage fees! And I also appreciate to boarding process - straightforward and simple as it should be!"
Cons: "My only compliant us their Iano free food and food options are limited and expensive."

Cons: "Crowded"

Pros: "I don't know if I will ever rate "comfort" more than "good", given that you're crammed in like sardines (just like any other airline - in Coach)."

Pros: "Quick Flight."
Cons: "Little to no amenities."

Pros: "My name was incorrect on my passenger details, and when I called customer service, the reservation rep was very helpful in clearing the matter."
Cons: "It was a 20 minute wait to get through to a rep, but it's undertstandable for an airline."

Cons: "The website offers exit row for purchase then has an error message when you try to do so. I tried about 12 times. Then I called and was able to get an exit row seat and complete my check in for the flight. But that was a hassle."

Cons: "Can't do online check in without picking a seat, why don't airplanes board from back to front? There would be fewer traffic jams."

Pros: "Overall the trip was excellent! Service, timeliness, staff, ... All excellent!"

Pros: "The flight was turbulent and the seatbelt sign was on most the way to Seattle, but passengers kept getting up. The crew did a terrific job of reminding the passengers of the safety issue involved in moving around the cabin when the seatbelt sign was on. They had a lot more patience than I would have."

Pros: "-Speed of service -Food at the terminal -friendly service of flight staff"

Cons: "I had to cancel my flight due to a medical emergency and Sun Country Air would not refund. They basically said "too bad", sorry to hear that, and I ate the cost of my entire ticket. I will never fly this airline again nor will I recommend it to anyone."

Pros: "OK but should always make sure the plane delays are minimal."

Cons: "Boarding was chaotic with a near capacity passenger load, but did not delay flight; that was due to a civil disturbance at HHH."

Pros: "Nicole and I really like the Economy Plus seating with the extra legroom. It is a good compromise between sitting in cramped Economy seating and spending way too much money in Business Class."
Cons: "I wish that the Seattle Tacoma Airport has an Admiral's Club Lounge. Actually, I might as well fess up... I wish that EVERY airport had an Admiral's Club Lounge. I also wish it would be possible to "gift" miles to family members. I would love to have my son and daughter-in-law take advantage of my miles to go on a honeymoon."

Pros: "I was moved up to seat 9E from 16E move leg room makes a difference"
Cons: "I had started a movie on the earlier flight but I could not finish it because it was not offered on this flight"

Cons: "Better snacks."

Cons: "Weather related, mostly, so not AA’s fault"

Pros: "Boarding process was really unsmooth here as well. Little delayed. Thankfully this crew was really polite. And not screaming at people this one flight."
Cons: "Ether bursting process."

Pros: "Was on time."
Cons: "Not eventful."

Pros: "Excellent flight crew, attentive and polite."
Cons: "Fellow passengers didn’t feel there was adequate space, causing issues with armrests."

Pros: "Left on time, relatively comfortable considering I had already spent almost 9 hours on a previous flight, landed 30 minutes early"
Cons: "Mixed feelings about the entertainment app, I was pleased that something was available at all, however had the person sitting next to me not mentioned I needed an app to watch the in flight entertainment moments before it would have been too late to use the internet to download it, I would not have been able to use it, unless paying for a limited time package from AA to use the internet to download the app. A better job of advertising of the gogo app is needed more than the booklet in the seat pocket. Also I was only able to watch one movie, after that the system kicked me out saying high usage was making it not work for me. The gate changed a couple of times which had me trawling up and down the H and K concourses, could have done without that after the 9 hour journey I had already taken."

Pros: "The crew was very friendly with our girls and accommodating with switching around our seats so we could sit together."
Cons: "There weren't any screens, which surprised me since our 3 other flights had them, and we unfortunately didn't have a backup plan. Our kids were disappointed. Also in order to sit with our young children we were only given the option to sit in the very last row that doesn't recline which was difficult seeing as the flight took place in the middle of the night according to our bodies. No actual food was provided despite it being a 6 hour dinner time flight."

Pros: "Lovely service, but less comfortable plane... nothing terrible though"

Cons: "This agent spent 30+ min to check us in through a connection flight to Seattle. He couldn't find my wife's reservation, when it should be in the same reservation as me. He tried 5 times, and still failed. Later we found out at the gate that he was using the wrong name (same last name, different first name). Luckily the American Airline agent at the gate was more than competent and efficient to correct the issue in 5 min."

Cons: "Dry / borderline rude staff and hostess. Dated plane. Tiny seats. But that is pretty much the baseline of airlines in the US. When will carriers start to take note from International carriers..leaps and bounds ahead."

Pros: "Boarding and service was nice"
Cons: "We were delayed an hour because the plan was in the hanger! Why? We were all there, didn't American know the plane should be at he gate! No escplanation as to why the plane was not there other than it was in the hanger! Airlines need to let the customers be flexible especially when are!"

Pros: "Clean environment of the terminals and the speed of the shuttle."
Cons: "no comment."

Pros: "It took off on time and life was good."

Pros: "Great service!"

Pros: "Everything"

Cons: "Same as previous response."

Pros: "The pilot was charming, and really hugged Mt. Rainier on the way in - Made for an incredible view in the moonlight!"

Pros: "Had good bathroom access and place to stand in the back galley so you could exercise and stretch as this was a connecting flight and I had been in the air a long time."
Cons: "The older woman stewardess was rude. I tried to give her my papers and she ignored me. So I put them in the pocket and the man next to me saw what happened and she responded to him. Curt. The plane is old and no individual TV. The food choices were very limited. I felt like cattle rather than a relaxing flight. Flying use to be fun and exciting and part of a great trip. Now it is endured to get on a trip."

Pros: "I loved how sweet the crew was. I loved the movie selection."
Cons: "The seat was completely uncomfortable. My feet are swollen and my back hurts still."

Pros: "Everyone was polite, helpful, and courteous."

Pros: "There were too many gate changes ."

Pros: "I like that they have complimentary snacks"

Cons: "Delays"

Pros: "Everything was pretty decent.. Best part was the price.. Boarding was good staff was good"
Cons: "Wasn't enough room.. kind of tight.. Couple more inches all around would have been perfect though"

Pros: "Ease of travel"

Pros: "Everything"
Cons: "No dislikes"

Pros: "No complaints"

Cons: "They cancelled the flight and put me to fly the next day"

Pros: "N/A"
Cons: "The flights were delayed multiple times. No communication at your gates. Oh and I think my favorite was changing terminals and gates 5 TIMES within 1 hour at DFW! RIDICULOUS AND UNACCEPTABLE. NEVER AGAIN!"

Pros: "I had my first experience in the Admiral's Lounge at O'Hare and enjoyed it very much."
Cons: "My traveling companion's tray table was disgusting when she folded it down for beverage service. She asked for a wet towel and the flight attendant was snarky but went to get one without even looking or asking to see what the problem was. Her entertainment console wasn't working so they reset it but instead it reset mine (two seats over) they did this again and I let them know it was resetting mine. I was told that I was not in the seat they were resetting for ...I inquired if perhaps they should try to reset mine and see if it would, in fact, fix hers..it did. When she slipped off her shoes the carpet was soaking wet. This was a really crummy, crummy flight."

Pros: "All personnel where polite,helpful, and respectful. Greg to have wifi and power chargers."
Cons: "There was no real entertainment on the screens. No movies."

Pros: "Nothing"
Cons: "See above comments"

Pros: "very good no problems.."
Cons: "all good thanks much"

Cons: "2 different attendants spilled drinks all over me and my carry on"

Cons: "Never made it because first leg was canceled"

Pros: "I loved the entertainment options"
Cons: "I did not like"

Pros: "It was a good nice ride. The employee was nice."

Pros: "Nothing...I had to be rerouted to Chicago to Seattle!"
Cons: "The fact that through no fault of my own, I arrived in Seattle much later than expected and my clients were not particularly happy with the delay."

Cons: "No AC or USB charging ports, no individual entertainment screens."

Cons: "We wait to long for the connection"

Pros: "The plane was luxurious and comfortable, even in coach. Great flight."

Pros: "Rough landing"

Pros: "Everyone was friendly and helpful"

Pros: "Price no delays"
Cons: "Nothing"

Cons: "Out of certain food items that should have been available"

Pros: "The chairs where comfortable and there was a free movie"
Cons: "The sound for the movie didn't work, the atenders dI'd not do any thing tI make uo for it. There was no complimentary snack. Loading on was a mess, not organized well."

Pros: "Everything"
Cons: "Nothing"

Pros: "We had a small technical glitch and the pilot kept us updated. Nothing is more difficult than not knowing what is going on."

Cons: "The cabin pressure gave me such a migraine, I couldn't think"

Pros: "Crew was A+."
Cons: "Leg space severely lacking."

Pros: "Team worked well together."
Cons: "Could not figure out how to plug in ac for my device. An educational label would help."

Cons: "The plane was just too darn hot and the fans were barely working. All of us were melting."

Cons: "Seats where horrible, the plain was delayed and no one made announcements regarding the reason or any updates, the plain felt cramped"

Pros: "Multiple rounds of drinks/snacks"
Cons: "The crew did not update us about why the WiFi was not working and whether we could expect it to start working again, so I kept checking my computer over the 4 hour flight to see if the WiFi was working and it never did. This was despite multiple passengers inquiring about the WiFi..."

Pros: "The crew was amazing and also the space of my seat"
Cons: "Wish they have a portable TV in my seat"

Cons: "United airlines got many of the luggage pieces wet (it was raining outside). Pieces were also pretty dinged up with black scuff marks and a plastic piece hanging off, though this could have occurred at ORD in between legs."

Pros: "Brand new plane"
Cons: "Didn't get much refreshment"

Pros: "The personal entertainment is always great on United"
Cons: "This was a comedy of errors of United being terrible at their own airport. The first plane essentially had a check engine light that they couldn’t figure out. Finally got us a second plane but then got delayed because they couldn’t get catering to come service the plane. The food on the plane looked like it has sat outside for hours. The oils in the hummus and bruschetta has seperated. Good try United but if you can’t get it right at your base how do you expect to get it right anywhere else."

Cons: "2 h delay because United didn’t remember international flights can’t go to terminal 1. Really bizarre…"

Pros: "Nothing, horrible experience."
Cons: "RST to ORD to SEA took 16 hours because of non airworthy United planes at RST. First one cancelled, second fixed after several hours but SEA connection missed at ORD. Fortunately AA had a ORD-SEA flight available or I'd still be in Chicago"

Pros: "Flight crew was amazing, They were so kind to my infant son. Huge props to them."
Cons: "Pay for wifi which would cut out. Couldn't access United.com or the United App. Everything cost money even the flight status which just shows our plane crossing the country. Who is going to pay over $5 to watch a plane snail its way over Saskatchewan. Seating was god awful. My knees were jammed into the seat back so badly the person in front of me couldn't recline because it was hitting my knees. Pretzels....unless you wanted to pay artisan prices for microwave food."

Pros: "Nothing."
Cons: "Everything. I will never fly with United again. I will pay more money for another airline which respects people and their money."

Cons: "Delay caused missed flight. Staff did not accomidate efficiently. Ended up on a much later flight and was treated unfairly."

Cons: "The flight staff was rude, the wrong gas was put in the plane causing a delay, I missed my connection because of this where they wrote it was delayed because "it was snowing in Savannah" which was a blatant lie, but made it so they did not have to help me in any way since their delay was "weather" related. They could not get my to my destination until noon the next day which forced me to buy a new flight on Alaska air. My flight on Alaska was absolutely fantastic and I regret ever buying any United flight and will not in the future."

Pros: "On time departure and arrival, friendly staff"
Cons: "Cramped planes with not enough legroom. Poor food options."

Pros: "I would suggest upgrading to a bigger seat for this 4.5 hour flight."
Cons: "Cramped seats"

Pros: "Everything was great except for the food."
Cons: "The hamburger bun was hard as a rock."

Cons: "the wifi was slow to non-existent for the 4 hour flight. they need to bring back the movie screens & headphone jacks !"

Pros: "Both flights"
Cons: "Couldn't figure out why I couldn't accesss movies on my iPhone since I had downloaded the United App prior Also do not like that the free (always nice) entertainment is on a revolving scgedule so couldn't see any movie from the beginning. It would e best if movie streaming was controlled by the viewer beginning to end."

Pros: "The staff were above and beyond on the flight. At the desk pre-boarding, they were not helpful or friendly."
Cons: "Packed in like sardines! My second middle seat on this trip! And those were the only ones in my lifetime (never again!). Overcrowded and I won't book/fly again with that cheap flight (I forget what it's called but it's limited in every way)."

Pros: "Crew was super nice! Did great job boarding us as some of us were running late."
Cons: "Our cabin was so cold that I had three jackets and I was still freezing. No blanket available. No gluten free snacks or meal options except for one snack you can buy. My connecting flight arrived late and there was no time for me to buy anything in airport. So I hadn't eaten in 8 plus hours."

Pros: "Quiet and calm smooth flight"
Cons: "It was cold in cabin at first."

Pros: "Leg room and window seat."
Cons: "Better free tv"

Pros: "Everything. Specially, the United entertainment thing."

Cons: "This flight was also late, and this was after having to spend the night in the airport"

Pros: "It was in time. Flight attendants were nice."
Cons: "Nothing"

Pros: "Having a flight. United Airlines employee at the help desk was very helpful and found the quickest available flight."
Cons: "Got my ticket. Had to run through the airport because the layover time was too short (as it has been on MANY of my flights with United). Attendant that took my ticket was actually rude to me about having a ticket on the plane. Boarding was disorganized."

Pros: "The aircraft"
Cons: "Crew delay"

Cons: "Snacks are a joke. Barely enough to fill a teaspoon. Entertainment choices are extremely limited"

Pros: "Friendly captain!"
Cons: "Legs cramped"

Pros: "Roomy exit row seats."
Cons: "Having flown on several other air carriers in the past two years, United's inflight entertainment is poor. Don't make us use our own devices - that's just cheap on your part."

Pros: "Not much, except maybe the price."
Cons: "Rude ground staff (air staff were nice). Several delays and not organized at all."

Pros: "Upgraded me to a bulkhead seat to accommodate my 6ft 4 inch frame!"
Cons: "All good"

Pros: "After Carolyn M. Hamilton asks United Airlines for financial break to reschedule her flight, her broken leg and broken heart quickly heals when United comes through. Wouldn't that be a great headline and story? Thanks for trying."

Pros: "Airport not crowded. Efficient boarding!"

Cons: "Again, upgraded to first to be more comfortable now that i had food posioning, the seats were so hard my back and butt. Not doing that again."

Cons: "Felt a little cramped. Baby was crying the majority of the 4 hour flight."

Cons: "The difference in entertainment options between different United flights is frustrating. Unlike some flights, which offer a bunch of free movies and shows you can watch on your phone or tablet, this flight offered a small selection of movies I could pay $8 for access to, which started at pre-determined times so you might pay for them and not even be able to catch the movie from the beginning. My original flight offered an outlet to charge my phone and a fairly large selection of free movies, so I watched 3 movies and the time went by quickly. My return flight did have an outlet, but I didn't want to pay for a bad selection of movies that I couldn't pause or start from the beginning, so it felt like a much longer flight."

Pros: "Mr Anthony Brown, gate crew for United in Chicago remembered that I had asked for an aisle seat and, when one became available, he made sure I got it. I was so grateful for his consideration and professionalism."
Cons: "No entertainment system. Few bathrooms. More cramped."

Pros: "Prebording was helpful being disabled and having a service dog, crew was very helpful, and it was much more comfortable having the extra legroom as requested in advance and having it honored."
Cons: "I did not enjoy having to pay for even the most basic entertainment."

Pros: "On a 4+ hour flight, food and entertainment should be free like the "old days""
Cons: "United, should take the LEAD, and bring back the glory days of air travel. It should not be all about squeezing every cent out of ticket prices. Respect air travel!!!"

Pros: "Streaming in-flight entertainment options are great (using the United app) and the under-seat power outlets are life-savers. Temperature on the trip was nice and the Economy seats were comfortable enough."

Cons: "delayed"

Cons: "Having to pay for Internet sucks"

Pros: "Never took flight"
Cons: "Never took flight"

Pros: "Flight crew very friendly"
Cons: "Flight delay"

Pros: "Everything listed above is accurate of the 1st flight. I had just as much leg room on the 2nd flight as the first with it being even more crowded. Doing well!"
Cons: "Nothing comes to mind that I would be willing to say anything about."

Cons: "Flight was delayed over and over again"