Find cheap flights from Chicago Midway Airport to Cleveland

Pros: Good snacks
Cons: Seating was no good

Pros: Crew was very nice.
Cons: Consistency - nuts on way to Chicago were warm while on way back cold.

Cons: My flight was delayed 4 hours. The gate attendants were so kind but the communicate from operations was terrible. It’s sucked that those ladies had to fiend questions as there was no real Information. I wanted my WiFi comped.

Pros: Overall the airline was fine. No gate issues, left on time and bag fees were $31/each. Also, they DID offer free wifi on the flight home which was nice.
Cons: The seats arent very comfortable - but no big surprise there. Another downside, food solid out pretty quickly - would have been nice to have a bag of chips or something available for purchase...

Pros: Straight flight
Cons: None

Pros: Good crew, did a good job making us feel good for a delayed late night flight.
Cons: For some reason air was never turned on. Air only seemed to flow once we were moving but sitting at the gate and once back on the ground taxing it got very hot again.

Pros: Amazing crew
Cons: Better snack options for premium members

Pros: I have never been so comfortable

Pros: Friendly staff. Snack service.
Cons: NA

Cons: No snacks :(

Cons: The person in the next seat , had a service dog. I found it infringed on my rights to have a pet in a carrier on the floor next to me

Pros: Cheese tray was great, good selection of movies
Cons: Seats are very narrow

Pros: Crew was good.
Cons: I really wish more airlines after boarding passengers who need assistance and priority passengers, would board back to front. Why have the back climb over every one else when we have to get all the way to the back anyhow, and I really wish more airlines would verify passengers 2 CARRY ON SIZE bags.

Pros: In flight crew was super great!
Cons: The comfort of those Horizon turbo prop planes leave EXTREME room for improvement. I normally won't even fly on them, they are loud, uncomfortable, reek of burnt fuel, etc. but Alaska was not offering JetBlue service for some unknown reason during my needed travel dates.

Pros: Seats were comfy
Cons: Not having to switch planes

Pros: I always enjoy Alaska but this was another level. I was horribly late and still processing at security with 10mins until take off and the guy at the gate called me to see where I was - gave me mins to make it - which I did - just.. I was traveling to San Diego to meet my family for the weekend - I would’ve been in severe trouble had I missed the flight. Thanks Alaska!!

Pros: Fast and no delays
Cons: N/A

Pros: Pleasantly surprised, nice journey the whole way

Pros: Everything was comfortable
Cons: Carry on storage was limited but the staff was accommodating

Pros: Flight attendants sense of humor

Pros: I liked the price of my ticket. I liked the app. I felt like the plane was clean and very comfortable.
Cons: I didn’t like that both my flights were over booked so boarding took a lot longer then I expected. I didn’t like that the on board ordering system offers free earbuds, yet the flight attendant said they did not have any. When I boarded my return fligh, the flight attendant that was supposed to be creating us was scrolling through her phone didn’t even make eye contact. When I was getting off of the plane. That same flight attendant was sitting in a first class seat scrolling through her phone again, she did look up to thank us though. Overall the plane was nice, but the I wasn’t disappointed with the flight attendants service

Pros: It was ok
Cons: They don’t give enough drink

Pros: The flight attendant was friendly.

Pros: Embraer small Jets are comfortable, quiet and roomy. A great update from the older turbo props.

Pros: I loved the mood lighting on he plane, as well as the in seat media and food ordering functionality. I’m blown away and will be flying Alaska any time I can get. Probably the most comfortable economy seat I’ve ever sat in.

Pros: The fruit and platter, instead of the meal offerings in first class.. Delicious. Warm nuts. delicious. Salted caramel brownie, not good at all. People in first class need to pre- order their meals on the Alaska app, so you will get what you want for your meal. Flight attendants were excellent. Knowledgeable. A medical emergency happened during the flight, the flight crew were very good at assessing the situation, and accessing help on board, as well as on the ground. We hit a lot of turbulent air the last portion of the flight, two aborted attempts at landing, and a long while of figure eights over the KC area to wait out the thunderstorms and wind, we arrived well over an hour late. The flight crew instilled calm, and made us feel safe.
Cons: The food offerings in first class, not great. Cleanliness of the tray tables not good.

Pros: Friendly captain talking with crew
Cons: I wish flight attendants would hold their Mic an inch from their mouth so their announcements didn’t blast you

Pros: Everything about the flight, from boarding to deplaning.
Cons: The menu could use an upgrade but that’s the only thing bad I could say...

Pros: How fast we traveled

Cons: Boston landed at Gates C Run to catch flight at Gate 'N" Stupid....but who gives a shi***** right?

Pros: Did not go to seattle

Pros: Clear regular flight notifications. Clean cabin. Good movie selection.
Cons: Both flights in and out had snappish flight attendants who were short-tempered and actively unfriendly. Otherwise fine flights.

Pros: Flight was on time
Cons: Flight attendants were rude to elderly people, didn't give water when asked for it, left the passengers in the wheel chair by the gate and didn't come for 20 minutes to help move them out to baggage claim. Will never use Alaska air again

Pros: The flight attendants were awesome! Very helpful and attentive.`
Cons: I was told that I would have internet onboard the flight. I was very much looking forward to that. When time came to connect, all I got was inflight onboard local network. No texting, no watching of football games. I would not complain had I been told up front there was no internet access.

Pros: Movies on devices, free internet for t-mobile customers, friendly crew, USB chargers.
Cons: We sat in the back by the shitters and it was loud! No snoozing on that red eye.

Pros: It got me to my destination

Pros: Finally, an airline remembers how to serve customers, best flight I have had in ages, recent convert to Alaska and now a loyal customer.
Cons: Your friendly, competent flight crew.

Cons: 1 hour delay. I asked. Front desk said it was due to sfo fog. Me: Isn't it 2017? They have radars now; I have flown from Boston under severe snow storms. Yes. I have.

Cons: small plane seats did not recline

Pros: Ease of airport, flight attendants

Pros: Pilot was always keeping everyone posted about time and turbulence
Cons: N/A

Pros: I did receive an email related to my reservation, but it was not openable on my iPhone. I had no useful information regarding my reservation. I thought I'd purchased on Delta but it turned out that my ticket was Utah Alaska. Luckily the Eugene airport is small and friendly and they got it all figured out.
Cons: See above!

Pros: Staff were super friendly with everyone

Pros: I was not able to see the wifi the whole trip. Maybe my phone?

Cons: This flight ended up being delayed because of an overhead bin door that wouldn't latch. I understand the rules, but it took 1.5 hours for the mechanic to arrive and assess the situation. Consequently, I missed my flight to Reno from Portland. The airline paid for my hotel (thanks!) and I arrive home with my luggage the next day. Mostly this was an inconvenience, and all turned out well. Just annoying when the problem seemed so minor. The time frame was too long for most passengers to make connections.

Cons: I didn't take this flight because I ended up needing to go to Redmond, OR instead. it was cheaper to keep this flight and purchase a separate ticket for the new leg than to cancel this leg and add the other one.

Pros: Pricing of extras like food and roomier seats are very competitive. I didn't take advantage of these because of the short flight but I would for a longer flight. The crew were also very friendly and attentive.
Cons: The plane I was on was the one model in Alaska's fleet that didn't have power ports, not a big deal for a short flight though.

Pros: Our flight attendant was absolutely precious!! Complimentary Mai-Tai was good!
Cons: Fruit and cheese plate seems like it was sitting out a bit. The cheese looked slightly dried and cracked.

Pros: All Alaska personnel were friendly. I've flown Alaska many times before. This time was especially enjoyable.

Pros: We did not have any food on the plane, so I can't rate it. The fruit pack looked like a good choice someone had near me. The price of the food seems cheap compared to how much they charge to eat in the airports
Cons: Seats are very uncomfortable for long trips and red eye flights. If I was able or knew better, I would've flown first class.

Pros: Snacks and entertainment were great and the flight was timely
Cons: Everything was great

Cons: Delayed for hours on runway

Pros: Very nice crew, quickly boarded and smooth flight!

Cons: Old plane with no video screens or room. Boo!

Pros: Delta flight are always comfortable.
Cons: Not having a 3 hour delay.

Pros: Easy, fast, simple. Not crowded.
Cons: Nothing!

Pros: Awesome crew!

Pros: Everything. Always an excellent and professional experience.
Cons: Nothing

Cons: More leg room and seat width. I don’t like having other passengers pressed against me.

Cons: I had no idea there was a gate change in Atlanta but I’m sure that’s out of your control.

Cons: Connecting flight to as delayed. And my dad was not able to get on the plane.

Pros: Everything but the plane The crew and gate staff were well trained and professional. Very impressive the way they smoothly guided us into and out of the plane. Especially their handling of a few snafus. Well done!
Cons: The plane was older and not as nice as the one from ROA to ATL. That said it was still better than the puddle jumper jets used by United and US Air.

Pros: Very bad crew. Seats very uncomfortable
Cons: Crew could have been better

Cons: Change my seat when I was boarding. I already had my seat # assigned before boarding. Sat next to a man with a strong body odor. I came down with a sore throat last night so I was feeling pretty bad. Then to endure a long flight with that smell which made my trip very uncomfortable.

Pros: Crew was great, flight was smooth considering the weather
Cons: 1/2 hour delay

Pros: I’m always pleased with our delta flights to and from Atlanta. Our flight was on time, the comfort plus seats are comfy enough, and the flights are quick and easy.
Cons: Everything was great on our flight.

Cons: At least one hour late

Pros: On time
Cons: Cramped not much leg room

Pros: Everything went smoothly
Cons: ???

Pros: I liked the cookies and juice. The interactive screen to watch something. The cleanliness. The price. On time. The service. Thank you. The excitement of flying.

Pros: Nothing.
Cons: The worst flight I have ever been on. Sat on the plane for an hour before taking off with no AC

Pros: I’ve been very pleased with our travel via Delta. The comfort + option is just perfect for my husband and I. Seats are comfy, plenty of leg room, dedicated overhead bins, and wonderful employees.
Cons: It’s very hard to hear the flight attendants and pilots announcements. There was a loud buzzing that overwhelmed the voices.

Pros: Although our flight was fully booked. The crewmembers on this flight was professional, friendly and efficient. We boarded quickly and took off on time. We even arrived ahead of schedule. Each passenger was given free headphones and complimentary beverages and snacks. I love Delta they are a cut above the rest. They are constantly striving to put the customers needs and wants top priority
Cons: Tight seats need more legroom

Cons: Took 20 min on the run way before deplaning at the gate. Luggage took 15 minutes to come. No entertainment.

Cons: My daughter was booked on this itinerary and was finishing her last leg of journey. Complete ticket was booked thru Delta Airlines. Her flight from Amsterdam to New York today operated by KLM, was delayed by few minutes. And Delta flight from JFK to Cleveland DL4084 was preponed by airlines. Result was my daughter was not allowed to board the aircraft. Worst was yet to come. Your staff at the gate offered her a flight to Cleveland for next day at 3:30 pm??? Means around 24 hours later. Is this how you behave with a girl of 19 years, asking her to stay at the airport. She was refused Hotel and Lounge stay by your team!!! Is this what you call customer services??? Obscene services is what I would like to term it as!!! My daughter asked them to give this is writing, which was refused to her. Why are your people scared to put it in writing if everything that you are doing is right by the Law??? I was left with no other option but to book her on American Airlines flight today departing at 9 pm to ensure that little girl doesn’t have to spend close to 24 hours at airport by paying $423. Who is going to bear the loss of money and mental torture that your team has given to me and my daughter???? I shall be awaiting your response as to what do you have to say to this pathetic attitude of your team. Rajesh Mendiratta Sent from my iPhone Rajesh

Pros: Boarding was quick and professional. The crew were professional and friendly.
Cons: No entertainment system. The cabin was cramped and the food/snake was forgettable.

Pros: No waits, front desk personnel were helpful about baggage accommodations. Clear communications.
Cons: No issues.

Pros: The crew at the airport was very courteous and helpful.
Cons: No food; not even offered water; I asked a Delta employee about our seats and she was very unprofessional (mind you I'm traveling with kids and my boarding pass said that seats were to be assigned at the gate).

Pros: I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos, please reimburse on the credit card
Cons: I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians

Cons: The child behind me kicking my seat

Pros: Got to destination safely and on time
Cons: Rude flight attendant, tight seats

Pros: The flight was barely half full so we were able to spread out and I was able to enjoy an exit row seat with no neighbors.
Cons: The seats are still narrow even in comfort class and I’m 5’11” 175lbs so by no means overweight.

Cons: Z

Pros: I was not able to change seats...

Pros: Had tv & movies available but kept losing signal
Cons: Terrible turbulence. Very rough landing. No beverage service. Late taking off.

Pros: The boarding process was smooth, friendly staff.

Cons: Again, not enough leg room. Also, our luggage did not make the connecting flight and we didn't get our bags unit the next morniing - late.

Cons: Long delay

Pros: Crew smiling at the end of the flight.
Cons: Cheap coffee (although it says Starbucks, I have tried better).

Pros: Gate agents kept us very informed and provided snacks.
Cons: 2-hour long delay

Cons: The WORST experience of my life. My flight was delayed 12 hours overnight due to "weather" and since it was reportedly because of uncontrollable weather delta didn't have to do anything for me so I slept in the JFK airport overnight, they wouldn't even give a $59 pass to their sky miles club for the afternoon. It felt like an easy excuse so they wouldn't have to do anything since there were other airlines still flying out of JFK and to go CLE before my rescheduled flight which makes me believe it wasn't all weather. Since the flight was delayed 12 hours instead of being cancelled they wouldn't let me switch to a different airline either. Then, in the morning when it was rescheduled to it was again delayed because they first couldn't find a captain and then couldn't find a fort mate. We finally took off and arrived in Cleveland only to wait another 30 minutes for a gate and a ground crew that they couldn't find. I will never fly delta again.

Pros: Left reasonably on time, arrived a bit early, able to find overhead storage for my roll-on, even boarding in Zone 3
Cons: Very tightly packed; minimal comfort for the flight.

Pros: On Time
Cons: Seating in ecomony class is very tight, restricting, and uncomfortable.

Pros: No compensation

Pros: The flight attendants made the safety briefing extremely lively and personal, a wonderful break from the normal tedious process. The rest of the flight was quiet, uneventful, and pleasant in part due to their good nature. I cannot have gluten or soy, and I was brought a complimentary bag of potato chips that were gluten free - the one and only time this has happened! I hope to fly with this crew again someday.

Pros: The crew was nice
Cons: I didn't like the fact that I didn't get my luggage with me when I arrived to casablanca as I lived 4 hours away from the casablanca. I have to come back the next day to get my luggage. I was very mad about it.plus I noticed one of my luggage has been damaged so now I have to buy another one because I can t use it. It was disgusting.

Pros: The crew was professional and efficient. This includes the ground personnel that had to cope with a grossly overbooked flight. I was upgraded to comfort+ at the gate.
Cons: Fed up with the .4 oz pretzels. The arrival in LAX was chaotic. We had left on-time and were told that we would arrive approx. 20 minutes early. Ha! First landing attempt had to be aborted, the landing not being cleared by the control tower. Then we cruised, circling over the Ocean, and the lights of the city again. Finally we landed. Taxiing on the tarmac was interrupted many times, and took overall 30 minutes. The pilot kept informing us. I was probably not the only passenger that had and urgent need to reach a bathroom... Of course, Delta should not be blamed

Pros: The flight crew was nice and polite. They served drinks and snacks in a timely manner while on the flight.
Cons: Flight was scheduled to leave early, the plane arrived, but they couldn't turn the plane around fast enough. We left the gat late, then pilot said we would still be arriving half an hour early. We arrived about 45 minutes late, and that was a problem because our connecting flight was due to depart now in 15 minutes. Lightning forced the airport to shutdown, which was great, we had a chance to catch our flight, but we were stuck in the airplane, and we couldn't get to our gate until the all-clear. I know this is not Delta's fault, but they did arrive quite late on a flight that, according to them, would be early. They also never communicated to the other flight that there were several passengers catching that connection. So by the time we had ran to catch our connection they had closed the ramp. Lightning hit again, and they shutdown the airport once again, so the airplane was still at the gate for about an hour, and they did not allow the 20+ passengers to board that plane, which was right there. So frustrating. The only thing that saved it was that our new flight was the new airbus, and although it left an hour and a half later, the comfort level was phenomenal.

Pros: It was only a 30 minute flight.

Pros: Crew was nice and professional. Very efficient in their tasks
Cons: The music over the intercom was more than just loud it was deafening. When I asked for it to be lowered the flight attendant indicated they had just turned it down. It still was too loud. The GoGo internet, which I pay for, did not work for most of the flight.

Pros: Exceptional crew, easy boarding and flight
Cons: Everything was great

Cons: Seemed understaffed at the airport, never anyone around to answer questions about why our plane wasn't even there until 20 minutes after we were supposed to have boarded. They finally showed up, but didn't mention that we'd be delayed (which I eventually found out thanks to a KAYAK alert). Kept telling us the flight would be 62 minutes, but it ended up taking forever. Probably not Allegiant's fault, but they acted like they wanted to hide the fact, rather than own up to it and apologize for the inconvenience as if they valued all of us as passengers.

Cons: I love the changes that have taken place. I last flew with them 5 years ago and vowed too never fly with them again. Times have changed and they are a great Airline!!!

Cons: I'm upset with kayak for sending a survey before I was off the plane!

Cons: Pop and pretzels

Pros: Quick boarding, on time.
Cons: The flight attendant checking people’s bags and boarding passes at the gate was not friendly.

Cons: Free beverages

Pros: Nothing really
Cons: Depart on time Not Loose my luggage Track all luggage every step of the way instead of crisis management only when a lost luggage claim is filed

Cons: Alligient air is an excellent economy airline that flies non-stop to smaller cities.

Cons: Late to load and then put us all on the plane and made us sit on tarmac for over 1 1/2 hours

Pros: Not bad for the price, convenience beats all
Cons: First class

Cons: The landing. the approach was so rough. I've flown 6 times this year. And that was the roughest approach ever

Cons: I booked two tickets at the same time through kayak and was assigned a seat not next to my son! Because the flight was fully booked there was no ability to rearrange seats.

Pros: The boarding was quick and efficient, the plane was really clean.
Cons: It would be nice to be able to recline the seat, and if at least water was served (even if snacks and other drinks cost money).

Cons: Amazing flioght and service.

Pros: Great crew
Cons: Seats are very uncomfortable

Pros: Late
Cons: Be on time

Cons: No hot coffee on 7:40am flight. Not right.

Pros: Everything was done right
Cons: The landing was rough

Pros: Nothing
Cons: Woke up to a notice saying my flight was delayed 2 hours. So I took my time leaving. Then Got another notice saying it was delayed only 16 min. I live 1.5hrs away! Several people missed the flight because of this.

Pros: The plane didnt crash :) Friendly attendants.
Cons: NO WIFI. Flights are delayed often, what looked like a brand spanking new plane had the most uncomfortable seats ever, felt like sitting on wood in the exit row. You get what you pay for though.

Pros: Cost of flight
Cons: Extra charges for everything! Couldn’t even get a cup of water.

Cons: Extra charges for everything! Asked flight attendants for a cup of water as I was not feeling well and was told I could buy some water. I was also told my carry on was too big when it clearly fit in the container at the check in process.

Pros: Nothing
Cons: Being stranded for 6 hours in the airport for no weather reason, with no compensation.

Pros: Stewardess moved me to a more comfortable seat without me asking.

Pros: Nothing, honestly. Constantly delayed, cheap airline with forced fees, only one I could take and I can’t believe you exist. You have horrible customer service
Cons: I will never fly you again. Sure you don’t care.

Cons: The flight was delayed 30 minutes

Pros: Passengers were fun
Cons: Need entertainment

Pros: Actual flight good and crew very accommodating
Cons: Seats poor. Waited 40 mins before the luggage entered the belt for pickup. Held us up for transportation to rent lot.

Pros: terminal small and easy to navigate
Cons: flight was late because of a "valve issue" in terminal, then on the plane pilot tells us its a computer issue and just needed to "reboot" plane computer because it's a computer with wings. Not sure if either of those reasons were true.

Cons: Ground crew at ticket very slow and inefficient. Two groups missed their flight because of it.

Cons: Seats are uncomfortable- they do not recline and the springs in the seat back pole into your back

Pros: Front seat leg room
Cons: No WIFI.

Pros: Easy to book. Easy to check in. Inexpensive. Flight on time. No frills flight, which in my opinion was great. I have no complaints. Overall a great experience.
Cons: No complaints

Pros: Flight crew was friendly and smooth flight.
Cons: Plane was noticeably old and dirty

Cons: Cut my already short trip even shorter. I used this airline twice now, and both times I was delayed.

Pros: On time and pleasant crew.
Cons: Old plane,

Cons: Sent email out asking for volunteers to reschedule her flight. Got on the plane our seats were not the same as selected. And we paid more to select our seats. Friend of ours seat was switched also and instead of him sitting next to his wife he sat next to a person who did not have an assigned seat he was extremely large and he was hanging off The seat into the aisle I noticed an empty seat and had to ask the stewardess if he could switch seats instead of the stewardess offering on her own. The flight out was delayed approximately one hour various mechanics coming on and off plane until finally we were able to leave.

Pros: I arrived safely Tommy Destination
Cons: It was so hot boarding and unloading. There was no air. Staff was curt and not very friendly as of assistance.

Cons: Did not purchase any food and there was no entertainment offered

Pros: Comfort and speed of the flight. Attentive staff!
Cons: Need one craft beer

Pros: It's convenient and inexpensive for one of my regular destinations. Though, over the years, I've experienced a few cranky employees at the Punta Gorda location. Just the opposite in Asheville, where friendly was apparently invented.

Cons: 2 hour delay, plus a filthy plane with bloody toilet seat, completely bathroom fail.

Pros: The stewardess was great on trip up there and back!
Cons: Little bit bumpy ride in some spots

Pros: On time. Easy boarding and off loading. Nice staff
Cons: The seat. The people. The drinks. The efficiency. The price.

Pros: We had kids wound up from Disney and caused all kinds of problems. Normally the attendants are irritated, every single one of these remained genuinely polite. I really thought the staff/crew were great. Other than that the flight was fine, a little late, but all went well.
Cons: First Allegiant flight, so I did not realize the 40 lb bag limit. Made for a last minute headache during checkin.

Pros: The price.
Cons: Having then bill me for each little thing.

Pros: The Bacardi
Cons: How small the bottles are.

Pros: Highly recommend

Pros: everything was organized, friendly and right on time
Cons: seats are an in thick. also, too much talking!, why do you need to tell people abc are on the left, def rt three times? they re marked and a few tines not to queue by the bathroom? and in and on... after the safety fdrill, pipe down, its annoying!

Pros: Nothing Horrible trip, horrible service
Cons: Flight was delayed by 5hrs Hard to get clear information about the delay and when we were actually going to leave. Horrible wifi in Mexico Airport. They had all passengers board the plane and then decided to refuel, so everyone sat in the airplane for 1 hour at the gate before leaving. We didn’t even get a drink of water on the plane. We were sitting in the last row in the back of the plane and when the attendant got to us it was time to land so she just skipped our row. I highly dis recommend Volaris.

Pros: Crew was nice
Cons: Lots of turbulence

Pros: The flight was mostly empty
Cons: The flight attendant Paola was super rude. None of them had a pen even though they know every single passenger has to complete a customs form. Also, the gentleman at the counter was rude and said several expletives when I was boarding bc he had to do a little extra work to print out a boarding pass for my infant.

Pros: Schedule
Cons: Treat form Volaris personal at Cancun terminal

Cons: If they had a vegetarian food option to purchase, and not only different kinds of meat.

Pros: Literally nothing. The worst airline I will never fly with them again.
Cons: Completely disorganized, no consideration for the elderly or infants. ALWAYS LATE! We had to be bussed to our plane and they kept up on the buss for 20 mins with no air It was so bad that one woman fainted on the bus!! Would never recommend this airline and I won’t be flying with them again.

Pros: on-time flight and arrive
Cons: - Worst seats ever. I felt that I was sitting on stones. Limites recline, limited legs space.No entertainment, no water. Worst boarding system EVER!!! , No flight again, Do not fly this airline!!

Pros: My experience was so terrible I don’t have anything positive to say.
Cons: 1. The original flight I purchased was less than $100, Volaris cancelled it and the only flight available for me to purchase was then $150. 2. After I purchased the 2nd flight, I called within seconds because I noticed my mother’s name was on the ticket instead of mine! I had previously purchased her flight and somehow the kayak site had auto populated her name, i know for a fact did I did not type in her name, it is longer Han mine and has a middle name, i don’t even have a middle name. I think it was justfly, the third party who sent the confirmation email, I explained the situation, they took my contact information and since I had just called they would reach out to Volaris to see if they could change it to my name, and would reach back out to me within a few days. They never called/emailed me back. When I called Volaris they charged me a name change fee off $80+... I don’t know if anyone cares about customer service at Kayak, I have been purchasing all my personal flights through Kayak since 2007, this is by far the worse ticketing/airline experience I have ever had. Also, Volaris charged me $10 for my backpack that I store underneath the seat in front of me! They are a terrible airline, that straight out rips people off. This is the last time I fly with them, and probably last time I use Kayak.

Pros: Not much.
Cons: Everything. Especially fun was the thousands of mosquitoes INSIDE THE PLANE!!! Off to buy some calamine lotion.

Cons: El equipaje tardó mucho en salir

Pros: The flight was delayed 2 hours
Cons: My suitcase was damage when I pick it up

Pros: The crew was very knowledgeable and assertive in their commands.
Cons: Planes are too small. There weren’t any TVs on them and all 4 of my flights ran late.

Pros: The flight attendant and the time of the flights were ok.
Cons: They can make the seats more comfortable or fix them if they are broken. They can hire more professional employees. My iPad was stolen out of my Carry-on bag after Volaris forced me to check it in with them. When we landed and I collected my bag they forced me to check-in my tablet was gone.

Pros: good crew
Cons: seats uncomfortable- no padding!!!

Cons: Give the drinks at least for free

Pros: nothing
Cons: a lot

Pros: Good basic airline ALWAYS reserve your seat ahead of time
Cons: Softer seats more like cement

Pros: New plane
Cons: Entertainment

Pros: todo
Cons: vender mas cervesa

Cons: gates changed multiple times, got different information from different people. had to shuttle to the plane. over an hour delayed but no notifications of delay were ever updated

Pros: It was on time. Crew was fine.
Cons: Cramped seating, uncomfortably hot the whole way, they Michel and dime you for every single thing so the “low fare” became more expensive than other options.

Pros: The crew was nice and professionnal
Cons: Boarding was late and messy. Seats are narrow. I guess I got what I paid for. The delayed arrival put us into JFK at nearly 3am. No public transportation available

Pros: All right

Cons: Excelente

Pros: That we landed safely
Cons: This airline needs to be shut down please, if you’re over 5’4 it’s not for you. Seats are hard and uncomfortable, they are never on time with anything. The bilingual representatives just stare at you when you ask something in English. You’re charged $25 us if you’re 1pound over the 22 lb limit.

Pros: Cheap flight
Cons: Really unconfortable plane and flight hostess weren’t able to deal with situations.

Pros: Both ways the trip was good. Fast service on Bajío Airport and back to Tijuana. Wait time was as expected on normal basis but fast service on checking in and out.
Cons: Like every airport they over charge on snacks and food

Pros: That the plane landed. Attendants were friendly and followed protocol.
Cons: Seat felt like a public bus seat. Charged for water but I was surprise that there was no charge for toilet use. Volaris gets you to destination but charges $60 to check-in luggage. Carry on must way less than 10kg (my purse was weighed with suitcase so I was over). No movie or music.

Pros: Everything but the seats were fine.
Cons: Seats were terrible! Bumpy, uncomfortable to sit on even for the hour flight.

Cons: I booked the flight, received confirmation e-mail and receipt for payment. Then get an e-mail at 1:45 am the day of my flight which was scheduled for 7 am that the pricing value was incorrect and my booking was canceled. I flew from New York to California where I was going to get a connecting flight the next day but my connecting flight purchase was terminated. I have never experienced this and I was left stranded and unable to get to my destination. I had transportation waiting for me and I had to find out the morning of my flight. All I got was an e-mail stating they tried to reach me but that was a LIE because I did not receive any phone calls. The flight I booked was booked right away so no time elapsed for the price to go up. When I called to complain to the company they were unable to help me and no supervisor or manager was available. I was told to call back in 3 hours for someone to assist me but that I was not going to be able to get on my flight because now, the morning of my flight the price was $200 more then what was advertised when booking. This is unacceptable and unprofessional.

Pros: The employees were professional and the flight was smooth.
Cons: The sandwich we bought was cold and dry

Cons: Charge 50 dollars for one baggage. when other airlines charge 25. Bad service.

Cons: Only snack options during my flight, was hoping to buy a meal.

Pros: On time
Cons: , change in departure time, hurried boarding, crew with long facesrude kids all over

Pros: I did not get a reservation number when the flight was booked. I was not allowed on the plane. Randy
Cons: Refund or credit

Cons: When booking flight said luggage include , but when I got checking my luggage $50 fee luggage this ridiculous price to pay. Very disappointed

Pros: Left on time and arrived early.
Cons: Was not offered water or snacks. Good thing i brought my own.

Cons: Delayed and they del even the wather

Pros: Everything was ok.

Pros: Buying the extra space is worth it.
Cons: Volaris didn’t tell us what happened and didn’t tell us we were going to board late.

Pros: Ticket prices
Cons: On our flight back they were weighing bags as we were in line to board and charging people who had no idea their bag was over weight. The crew came off somewhat rude and annoyed when asked questions. flight left 30 minutes after scheduled departure. Food and drinks were both charged when I can pay a little more on another airline and get it for free. Lines for bag drop off are ridiculously long and not organized. Charging service fee for help to get a boarding pass is uncalled for, since many older people are traveling.

Pros: Primera y ultima vez que volamos con Volaris. Espantosos asientos tan cerca de cada uno. Parece qur estan transportando animales.

Pros: The flight was just fine
Cons: The main problem was that when I checked in online, I tried to add on more piece of luggage—for a total of 2 checked in. But the computer ended up totaling it as 3 pieces of luggage. There seemed to be no way to change this online. So I asked them to change it when I got to the airport, but they wouldn’t. What was done couldn’t be changed. Another issue I have is with this review questionnaire. They are questions for rating the food and entertainment which the airlines don’t provide anymore. These should be removed from the survey. They should, however, ask how was the process of making the reservation, check-in, and customer service in general. Both from the airline, and any third party service like kayak or kiwi. I’m not satisfied with kiwi as they were closed when I tried to call them. So I had to just fend for myself and spend money needlessly.

Cons: Nothing very bad airline

Pros: Attention

Cons: Los sobrecargos, Eduardo e Itzel, no dejaron de agarrarse las manos, abrazarse durante el vuelo. La falta de profesionalismo es clara y decepcionante del grupo que esperas que este pendiente que todo vaya en orden. No es posible tomar a unos jóvenes en serio cuando te dan instrucciones si se comportan así. Además, Eduardo salió a cabina, cepillándose los dientes, y poniéndose spray en el cabello (cuando los aerosoles claramente están prohibidos.

Pros: Efficient boarding
Cons: Plane was uncomfortably warm

Pros: Me gustaria que sean mas profecionales y respeten ustedes mismos su politica ,,para que todo salga bien en cada viaje y salgan a tiempo siempre ,o tengan otro avion disponible para cual quier emergencia
Cons: Siempre buscan excusas para quedar mal con el pasajero ,,si no llega tarde el avion y nos deja el otro cuando uno ase transferencia ,,salen con que el boleto esta vendido y uno sale perdiendo porque tiene uno que pagar mas o comprar otro boleto

Pros: Our original flight was overbooked, but the agents were VERY nice and helpful and actually rebooked us on a flight directly to CDMX (which is where we were trying to go in the first place) and gave us a meal voucher for the airport and a flight voucher - so we were quite happy. The flight was not long and we came prepared with our own bottled water etc so it was not a big deal

Pros: Everything was well organized and the flight arrived early, bags on belt in less than 15 minutes from arrival