The crew members are very friendly, always smiling and attentive.
The entertainment system needs an upgrade. Touch screens unresponsive.
Did not provide special meal although I called ahead to request it. Connecting flight left before we arrived to Addis Ababa. Customer service tried to encourage the thought that putting us on a different flight was a courtesy...
Comfortable, excellent service
Nothing - everything was fine.
ET's on board crew is excellent. The food is great.
The headphones weren’t working and boarding at Addis was very poor. They should have more personal when checking before the Gates
Thankful for coffee being served without charge. Not all airlines do that.
Crew was very helpful.food
Food was not upto the mark.
Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam
Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight.
Two hours delay in the start.
The staff is very nice and good service and very helpful
The Delay and the rough landing
they provide such a great service so that I cannot find anything else to complain.
One of my fave airlines now Great seats, services, staff Turkish coffee in the air!
they keep the cabin a bit too hot, need to ask them all the time to make it colder
Connection time was 1h 50 mn coz and still didnt catch my next plan It took me 3 hours to get to the transfer desk in Turkish airline and another 3 hours to be in the hotel. I not recommend it after this bad experience
Seating too tight/ crew staff members at Istanbul airport
seats wouldn't recline, they say it is a mechanical, I had to sit uncomfortably for 16 hrs
They missed me for breakfast despite my being awake and trying to get their attention. Then they ran out of one of the choices for both dinner and breakfast. This despite the plane being less than capacity. Also there were so many empty seats in the back but I noticed that some people were still being packed in like the flight was full. Emirates should do a better job of assigning seats to make as many people comfortable as possible.
The crew helped me with a duct tape but it wasn't staying
entertainment is great.
completely full flight.
Cabin crew were reluctant offering passengers liquids on board we had to go and find them to ask for either water or juice as it was a long Flight which took 15 Hours on Air
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