Efficient, clear communication, professionalism
The staff were welcoming and friendly. They kindly reminded us of safety, but also due to me not making up my mind for drinks I asked for a ginger ale later in the flight and the staff were sweet enough to give once they finished what they were doing. They also were good at accommodating when my partner was unsure what food he would like and gave a good suggestion. Thank you, the Sheppard’s pie was delicious.
Because there was a delay in getting to our connection our luggage was not delivered. It didn't make it to our hotel until the next day.
Average economy for a 90 minute flight. Crew were cheerful.
They don't have a free drink service like most European airlines.
3 hour delay
Boarding was excelllence
First time we upgraded to Business Class. It was fabulous compared to the cattle car we usually fine in/
The captain and first officer were extremely courteous and professional . I was impressed at the way the captain managed the delayed departure taking time to brief the passengers at the boarding gate. When we eventually changed planes and moved to another gate to board it all went without a hitch.
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|Flights Arrive in||Leeds/Bradford|
|Flights Depart from||Chicago O'Hare International|
|Airlines||Aer Lingus, British Airways|