|Flights Arrive in||Los Angeles|
|Flights Depart from||Christchurch|
|Airlines||Air New Zealand, Virgin Australia|
Pros: The crew, the entertainment, the cleanliness and the overall experience was lovely
Cons: Lights could have gone fully off during a red eye international for sleeping.
Pros: wasn't able to incline my seat...
Cons: being able to incline my seat...
Pros: The crew was great. The seats were good but not as spacious as some other business class airline seats.
Cons: The TV screen interferes with the tray table and could knock off food from the table.
Pros: Strong crew service is the highlight of flying Air New Zealand. Plane comfort is good, with nice ambient lighting, decent seats and reasonably spacious toilets. At least for now, they have in-seat entertainment screens with lots of current offerings. Our flight had free wi-fi, a real plus.
Cons: Boarding with Air New Zealand at Heathrow was complex and poorly organised when compared to the smooth and efficient process at LAX. This has been the case each time I have flown this same route with this airline.
Cons: Great flight. Would have been nice to have on board wifi.
Pros: The crew was amazing and the seat arrangement was well done.
Cons: I would have liked knowing the seat I upgraded to had solid unmoveable arm rests. Also the exit rows were not boarded first, and since I had no seats in front of me my items were not close at hand bc the overhead storage was already taken.
Pros: Crew was amazing. Seats were fairly comfortable.
Pros: Very rude. Not professional. Slow service
Cons: Should have more knowledge and give effecient service
Cons: Queuing lines could have been more organizered. Using stanchions would have helped organized the process. Also no one could hear the queuing instructions. Otherwise great flight!
Cons: Horrible service. Flight cancelled. Delayed by 30h. Will never travel Virgin Australia again
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