As good as you can get, considering it was economy. I think that the 787 made it that way--wonderful plane! I love Jet Star--being able to up-grade to comfort without much problem.
Ordering food, even though a better value than most cut-rate airlines, is a pain to remember, and was difficult for some on board. When you say there will be no other food, people don't want to believe you.
Nothing! I couldn't check my bag on line (cheaper) and at the airport I was also charged for my carryon, which has been fine on other airlines throughout my trip, and for years of European travel. 3 1/2 hour flight and all that was offered was coffee, tea (I drink neither) and water, no food, no entertainment. Flight attendants spent most of the time in the back of the plane in their cubby talking, not taking care of those in the plane.
I was seated in the aisle seat in the back row, next to the oONE functioning toilet so I spent 3 1/2 hours with people's crotches and butts in my face. The flight crew spent most of the time in the area by the toilets talking loudly so I heard all about their boyfriends, who they were sleeping with, their vacation to Fiji and their thought and opinions of the passengers on the plane.
I highly recommend to never fly Jetstar. I am a frequent flyer and this was my first time using Jetstar. With extremely limited access to WiFi while traveling in New Zealand I was unable to check-in my bag prior to arriving at the airport which lead to a bag fee of $360!! Never in my life have I had a bag fee this high. It would have been cheaper for me to outright book a completely different flight at that moment of finding out what they were charging me - on a competitor airline for the same departure time that very day!
I requested a blanket for my Son and was told there was none available.....
On disembarking I notice a various overhead compartments with bags full of blankets. Why was a deny a simple Blanket? This is unacceptable in an airline that praises itself to be one with the best customer services.......Bad, really bad....
The economy was just as well served as Business Class. There were 22 different countries represented in the crew on the flight. We were served a hot meal and a cocktail. Also, had more leg room than normal. Very efficient boarding system, as well.
There wasn't anything about the flight to and from Sydney to New Zealand we didn't like.
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