As good as you can get, considering it was economy. I think that the 787 made it that way--wonderful plane! I love Jet Star--being able to up-grade to comfort without much problem.
Ordering food, even though a better value than most cut-rate airlines, is a pain to remember, and was difficult for some on board. When you say there will be no other food, people don't want to believe you.
The boarding was fine and the flight did not feel unreasonably crowded as some international flights can feel.
The food was really quite bad. Also, the entertainment devices are out of date (double-pronged headphone jack, slow-functioning controls), but function decently enough.
Nothing! I couldn't check my bag on line (cheaper) and at the airport I was also charged for my carryon, which has been fine on other airlines throughout my trip, and for years of European travel. 3 1/2 hour flight and all that was offered was coffee, tea (I drink neither) and water, no food, no entertainment. Flight attendants spent most of the time in the back of the plane in their cubby talking, not taking care of those in the plane.
I was seated in the aisle seat in the back row, next to the oONE functioning toilet so I spent 3 1/2 hours with people's crotches and butts in my face. The flight crew spent most of the time in the area by the toilets talking loudly so I heard all about their boyfriends, who they were sleeping with, their vacation to Fiji and their thought and opinions of the passengers on the plane.
I went to the counter to check in 1 hour before the flight (at around 6am), and the counter has already closed. The lady at the counter said that we had to check in at least 3 hours before the flight, which is a lie. I asked if there is anything she can help re-schedule, and she simple refused to help in anyway. I am very disappointed on the service of Quanta airline.
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