Qantas Airways (QF) - Read Reviews & Book Flights

IATA Code	QF
Routes	371
Top Route	Melbourne & other airports to Sydney Kingsford Smith
Airports Served	98
Top Airport	Sydney Kingsford Smith

Recent Reviews

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long flight

flight was delayed

business class

leg room

good food

flight attendants

great flight

movie selection

crew was great

great entertainment

great service

seats are comfortable

window seat

delayed hours

crew member

headphone jack

10.0

Pros: Great seats on the 787 dreamliner

Reviewed May 2019

review from
10.0

Pros: Super smooth flight, flight attendants were incredibly friendly and hospitable

Reviewed May 2019

review from
6.6

Pros: movie selection was good

Cons: air was stale, food was just okay

Reviewed May 2019

review from
9.2

Cons: Have a choice of both sweet & savoury snacks onboard.

Reviewed May 2019

review from
8.3

Pros: Crew was great! food was good entertainment was good

Cons: Economy seats very small and uncomfortably. Unable to get any rest on 14 hour flight. I will pay extra next time but online description made it sound better than was

Reviewed May 2019

review from
2.6

Pros: Terrible experiences overall and food is very bad.

Reviewed May 2019

review from
6.3

Cons: Seats were awful.

Reviewed May 2019

review from
7.6

Pros: The seats were smaller which is fine for a 1.5 hr flight but if I had to compare it to the first leg of the trip, these things stick out.

Cons: The flight time seemed late. The plane was already there, the airport was empty and the gate was full. It would’ve been nicer if it was a little earlier, although getting through customs again might not be as easy for some people on a 3 hour layover?

Reviewed May 2019

review from
9.0

Pros: The food and the entertainment onboard.

Cons: Flight was late and i missed my connecting flight in Sydney.

Reviewed May 2019

review from
8.6

Pros: The crew members were very helpful and the seating was very comfortable.

Cons: I almost missed my return flight. It was a 9:40pm flight but the lady at the counter said that because i bought my ticket early, the flight time changed to 8:40pm because of time change. I think that needs to be factored in when selling tickets don't surprise customers.

Reviewed May 2019

review from
8.6

Cons: We left about a half hour late, but made up some of the time in the air.

Reviewed Apr 2019

review from
8.6

Pros: The entrainment was a really good selection, and when the systems were faulty, they rebooted then to make sure we had our entertainment back. Thank you! Also the food selection was very good. Having a salmon dinner was heavenly and healthy for me.

Cons: The seats were not as comfortable as some on your other Qantas airplanes. Maybe we had outdated ones? Either way you're getting better on the design. Keep up the improvements! :)

Reviewed Apr 2019

review from
8.6

Pros: Lovely staff

Cons: Entertainment

Reviewed Apr 2019

review from
7.3

Pros: efficient, entertainment

Cons: food

Reviewed Apr 2019

review from
8.6

Pros: Crew was fine, seating was ok. Appreciated food and snacks, boarding - and disembarking- was handled super well.

Cons: How do you enforce 'quiet time' when there are chatty children in the row in front and in back of you? Was constant distraction.

Reviewed Apr 2019

review from
8.0

Pros: The departure was on time and arrival before time. The comfortable headphone The menu with possibility choose a dish before hand.

Cons: Passport control in San Francisco took a very long time.

Reviewed Apr 2019

review from
9.3

Pros: The crew was amazing. The food delicious snd the chairs comfortable.

Cons: Didn’t receive my luggage.

Reviewed Apr 2019

review from
7.3

Cons: Qantas is a great airline and I enjoy flying with them. I happened to have two seat mates on either side of me who took up more than their share of the seat, making my flight rather uncomfortable.

Reviewed Apr 2019

review from
2.0

Cons: Allow married people to travel with their new names.

Reviewed Apr 2019

review from
8.0

Pros: Lovely staff and great food

Cons: There was no in-seat entertainment and we weren’t advised of this in advance

Reviewed Apr 2019

review from
6.3

Cons: There was no organization for those of us that were moved to that flight. Shifted from 4 different lines and luggage was not sorted out after customs. Our luggage didn't make it on our flight since someone said since it said CVG, it would be fine. It wasn't.

Reviewed Apr 2019

review from
8.6

Cons: The frittata and the spinach was not the best meal, but the rest seemed really good.

Reviewed Apr 2019

review from
9.6

Cons: After a three hour delay and missed connection and rebooked flight, that is when the service declined. We went through 4 different lines in the Dallas airport, almost missed the rebooked flight due to miscommunications and shuffling of where we were supposed to be. And now delayed luggage.

Reviewed Apr 2019

review from
10.0

Cons: They all very much friendly staff and very helpful

Reviewed Apr 2019

review from
10.0

Pros: Excellent food and service.

Reviewed Apr 2019

review from
5.6

Pros: The legroom my seat had - It was near the exit and didn't have a seat in front of it. The flight was only half full which meant room for everyone to spread out.

Cons: There was hardly any service. The flight left at 9:30pm. We were served dinner an hour later and given a bottled water. Then we never saw any of the attendants until 10 hours later. I had to hunt someone down in order to get some more water.

Reviewed Apr 2019

review from
10.0

Pros: Everything was fantastic!

Reviewed Apr 2019

review from
2.0

Pros: Crew did their best, but that wasn't great.

Cons: We pre ordered vegetarian meals for my vegetarian daughter, and the flight attendant went out of her way to mention that there was nothing ordered. Original direct flight from LAX to Sydney was delayed by almost 12 hours for "maintenance", so we were rerouted via SFO and Brisbane. 15 hours took 24

Reviewed Apr 2019

review from
5.3

Cons: More leg room and softer seats would be nice.

Reviewed Apr 2019

review from
9.3

Pros: The crew member went above and beyond for the passengers, some of whom were less than friendly and polite!

Cons: It really had to do with parents not controlling their kids and allowing them to play spongebob on the iPad without headphones. I used the wraps and eye mask that were provided so it all ended up being a great flight in the end.

Reviewed Apr 2019

review from
7.3

Cons: Appreciated ability to switch to a bulkhead seat for more legroom. Bathrooms were clean at all times despite long flight. Deplaning was easy and fast enough. Overall a good experience.

Reviewed Apr 2019

review from
7.6

Pros: Quantas Entertainment app was great!

Cons: Quantas seems to have frequent gate changes. You have to pay attention. No WiFi in terminals despite posted signs.

Reviewed Apr 2019

review from
8.3

Pros: Nice crew. Comfy seats. Fresh fruit was great!

Reviewed Apr 2019

review from
6.0

Cons: We boarded very late, and had no place to wait at the gate (it was locked off) and got no explanation. My headrest broke off midflight. There were no good vegetarian options on the flight, and the entertainment system was very old and hard to see.

Reviewed Apr 2019

review from
10.0

Pros: Great entertainment, food, and crew.

Reviewed Apr 2019

review from
7.6

Cons: Food. They ran out of the fruit plate and the other was inedible.

Reviewed Apr 2019

review from
4.0

Pros: good seat

Cons: rude crew and unsanitary bathroom

Reviewed Apr 2019

review from
10.0

Pros: Same as previous answer!

Reviewed Apr 2019

review from
10.0

Pros: Same as previous answer!

Reviewed Apr 2019

review from
10.0

Pros: The seats were comfortable & I loved the flexible head rest. The food was good. The flight attendant were friendly & attentive. It was my first time flying Qantas & it is my new favorite airline!

Reviewed Apr 2019

review from
5.0

Cons: I paid extra to pick a seat so I can sit with my friends and once I boarded the plane I realized it had been changed. So I spent $60 for nothing. Why charge for seat assignment if it will change??!!

Reviewed Mar 2019

review from
8.6

Pros: Crew were wonderful

Cons: The food must have been a bit off, though very tasty. Luckily had a 2 hou layover with nice lounge toilets

Reviewed Mar 2019

review from
5.0

Cons: unable to get assigned seat ahead of time. the only seat available was in the middle, getting uncomfortable to getting in and out. Economy on upper deck has only one bathroom that I leave the imagination up to you.

Reviewed Mar 2019

review from
4.4

Cons: Lost 2 of 3 bags. Still don’t have them. Some staff very helpful and empathetic. Some staff very rude and abrasive. Didn’t want to take ownership and work to correct the problem. Had a “not my problem” attitude

Reviewed Mar 2019

review from
8.3

Pros: crew was very accommodating in seeking alternative storage options for overhead bags

Cons: there was a lack of overhead storage in the upstairs economy area

Reviewed Mar 2019

review from
8.0

Pros: good privacy

Cons: business class bathroom queue in the morning was troublesome

Reviewed Mar 2019

review from
3.3

Cons: The food was poor quality.

Reviewed Mar 2019

review from
9.3

Pros: Staff were attentive. Meals were good. I had an exit row so had good leg room

Cons: Dimmer light in toilet as every time someone went in we we subjected to bright toilet light.

Reviewed Mar 2019

review from
6.6

Pros: The onboard crew was very nice and attentive.

Cons: Qantas should have updated the passengers during the very long delay. A 4 1/2 hour delay warrants a little better treatment of there passengers but they left us in the dark as to what was going on. Even if there’s no new information, they should say so.

Reviewed Mar 2019

review from
10.0

Pros: It's a pleasant experience

Reviewed Mar 2019

review from
9.3

Pros: Service and staff were great. Especially liked that they provide a personal kit for everyone which has a toothbrush, toothpaste and an eye mask and ear plugs. Excellent!

Cons: As always, more seat room.

Reviewed Mar 2019

review from
10.0

Pros: The crew was amazing , the seats comfortable abd the food and refreshments very good.

Cons: It would be better if there was a media screen between Sydney and Perth.

Reviewed Mar 2019

review from
7.3

Pros: Comfortable flight.

Cons: Food and entertainment options.

Reviewed Mar 2019

review from
8.6

Pros: Sitting in an front isle seat with leg room and the helpful nice sterward

Reviewed Mar 2019

review from
0.0

Pros: I had to change flights to LA.

Reviewed Mar 2019

review from
10.0

Pros: Food was good.

Cons: Made me run from connecting flight in Sydney.

Reviewed Mar 2019

review from
4.0

Pros: Crew was helpful

Cons: 3hrs late

Reviewed Mar 2019

review from
9.6

Pros: Confort

Cons: Meal for children first

Reviewed Mar 2019

review from
8.6

Cons: Seat was broken. Plane was very warm, but Very friendly crew, and flight was on time :)

Reviewed Mar 2019

review from
8.3

Pros: Crew was nice, seat not so comfortable

Cons: too crowded for such a long flight

Reviewed Feb 2019

review from

10.0

Pros: Great seats on the 787 dreamliner

Reviewed May 2019

review from
10.0

Pros: Super smooth flight, flight attendants were incredibly friendly and hospitable

Reviewed May 2019

review from
9.2

Cons: Have a choice of both sweet & savoury snacks onboard.

Reviewed May 2019

review from
9.0

Pros: The food and the entertainment onboard.

Cons: Flight was late and i missed my connecting flight in Sydney.

Reviewed May 2019

review from
8.6

Pros: The crew members were very helpful and the seating was very comfortable.

Cons: I almost missed my return flight. It was a 9:40pm flight but the lady at the counter said that because i bought my ticket early, the flight time changed to 8:40pm because of time change. I think that needs to be factored in when selling tickets don't surprise customers.

Reviewed May 2019

review from
8.6

Cons: We left about a half hour late, but made up some of the time in the air.

Reviewed Apr 2019

review from
8.6

Pros: The entrainment was a really good selection, and when the systems were faulty, they rebooted then to make sure we had our entertainment back. Thank you! Also the food selection was very good. Having a salmon dinner was heavenly and healthy for me.

Cons: The seats were not as comfortable as some on your other Qantas airplanes. Maybe we had outdated ones? Either way you're getting better on the design. Keep up the improvements! :)

Reviewed Apr 2019

review from
8.6

Pros: Lovely staff

Cons: Entertainment

Reviewed Apr 2019

review from
8.6

Pros: Crew was fine, seating was ok. Appreciated food and snacks, boarding - and disembarking- was handled super well.

Cons: How do you enforce 'quiet time' when there are chatty children in the row in front and in back of you? Was constant distraction.

Reviewed Apr 2019

review from
9.3

Pros: The crew was amazing. The food delicious snd the chairs comfortable.

Cons: Didn’t receive my luggage.

Reviewed Apr 2019

review from
8.6

Cons: The frittata and the spinach was not the best meal, but the rest seemed really good.

Reviewed Apr 2019

review from
9.6

Cons: After a three hour delay and missed connection and rebooked flight, that is when the service declined. We went through 4 different lines in the Dallas airport, almost missed the rebooked flight due to miscommunications and shuffling of where we were supposed to be. And now delayed luggage.

Reviewed Apr 2019

review from
10.0

Cons: They all very much friendly staff and very helpful

Reviewed Apr 2019

review from
10.0

Pros: Excellent food and service.

Reviewed Apr 2019

review from
10.0

Pros: Everything was fantastic!

Reviewed Apr 2019

review from
9.3

Pros: The crew member went above and beyond for the passengers, some of whom were less than friendly and polite!

Cons: It really had to do with parents not controlling their kids and allowing them to play spongebob on the iPad without headphones. I used the wraps and eye mask that were provided so it all ended up being a great flight in the end.

Reviewed Apr 2019

review from
10.0

Pros: Great entertainment, food, and crew.

Reviewed Apr 2019

review from
10.0

Pros: Same as previous answer!

Reviewed Apr 2019

review from
10.0

Pros: Same as previous answer!

Reviewed Apr 2019

review from
10.0

Pros: The seats were comfortable & I loved the flexible head rest. The food was good. The flight attendant were friendly & attentive. It was my first time flying Qantas & it is my new favorite airline!

Reviewed Apr 2019

review from
8.6

Pros: Crew were wonderful

Cons: The food must have been a bit off, though very tasty. Luckily had a 2 hou layover with nice lounge toilets

Reviewed Mar 2019

review from
9.3

Pros: Staff were attentive. Meals were good. I had an exit row so had good leg room

Cons: Dimmer light in toilet as every time someone went in we we subjected to bright toilet light.

Reviewed Mar 2019

review from
10.0

Pros: It's a pleasant experience

Reviewed Mar 2019

review from
9.3

Pros: Service and staff were great. Especially liked that they provide a personal kit for everyone which has a toothbrush, toothpaste and an eye mask and ear plugs. Excellent!

Cons: As always, more seat room.

Reviewed Mar 2019

review from
10.0

Pros: The crew was amazing , the seats comfortable abd the food and refreshments very good.

Cons: It would be better if there was a media screen between Sydney and Perth.

Reviewed Mar 2019

review from
8.6

Pros: Sitting in an front isle seat with leg room and the helpful nice sterward

Reviewed Mar 2019

review from
10.0

Pros: Food was good.

Cons: Made me run from connecting flight in Sydney.

Reviewed Mar 2019

review from
9.6

Pros: Confort

Cons: Meal for children first

Reviewed Mar 2019

review from
8.6

Cons: Seat was broken. Plane was very warm, but Very friendly crew, and flight was on time :)

Reviewed Mar 2019

review from

6.6

Pros: movie selection was good

Cons: air was stale, food was just okay

Reviewed May 2019

review from
8.3

Pros: Crew was great! food was good entertainment was good

Cons: Economy seats very small and uncomfortably. Unable to get any rest on 14 hour flight. I will pay extra next time but online description made it sound better than was

Reviewed May 2019

review from
7.6

Pros: The seats were smaller which is fine for a 1.5 hr flight but if I had to compare it to the first leg of the trip, these things stick out.

Cons: The flight time seemed late. The plane was already there, the airport was empty and the gate was full. It would’ve been nicer if it was a little earlier, although getting through customs again might not be as easy for some people on a 3 hour layover?

Reviewed May 2019

review from
7.3

Pros: efficient, entertainment

Cons: food

Reviewed Apr 2019

review from
8.0

Pros: The departure was on time and arrival before time. The comfortable headphone The menu with possibility choose a dish before hand.

Cons: Passport control in San Francisco took a very long time.

Reviewed Apr 2019

review from
7.3

Cons: Qantas is a great airline and I enjoy flying with them. I happened to have two seat mates on either side of me who took up more than their share of the seat, making my flight rather uncomfortable.

Reviewed Apr 2019

review from
8.0

Pros: Lovely staff and great food

Cons: There was no in-seat entertainment and we weren’t advised of this in advance

Reviewed Apr 2019

review from
7.3

Cons: Appreciated ability to switch to a bulkhead seat for more legroom. Bathrooms were clean at all times despite long flight. Deplaning was easy and fast enough. Overall a good experience.

Reviewed Apr 2019

review from
7.6

Pros: Quantas Entertainment app was great!

Cons: Quantas seems to have frequent gate changes. You have to pay attention. No WiFi in terminals despite posted signs.

Reviewed Apr 2019

review from
8.3

Pros: Nice crew. Comfy seats. Fresh fruit was great!

Reviewed Apr 2019

review from
7.6

Cons: Food. They ran out of the fruit plate and the other was inedible.

Reviewed Apr 2019

review from
8.3

Pros: crew was very accommodating in seeking alternative storage options for overhead bags

Cons: there was a lack of overhead storage in the upstairs economy area

Reviewed Mar 2019

review from
8.0

Pros: good privacy

Cons: business class bathroom queue in the morning was troublesome

Reviewed Mar 2019

review from
6.6

Pros: The onboard crew was very nice and attentive.

Cons: Qantas should have updated the passengers during the very long delay. A 4 1/2 hour delay warrants a little better treatment of there passengers but they left us in the dark as to what was going on. Even if there’s no new information, they should say so.

Reviewed Mar 2019

review from
7.3

Pros: Comfortable flight.

Cons: Food and entertainment options.

Reviewed Mar 2019

review from
8.3

Pros: Crew was nice, seat not so comfortable

Cons: too crowded for such a long flight

Reviewed Feb 2019

review from

2.6

Pros: Terrible experiences overall and food is very bad.

Reviewed May 2019

review from
6.3

Cons: Seats were awful.

Reviewed May 2019

review from
2.0

Cons: Allow married people to travel with their new names.

Reviewed Apr 2019

review from
6.3

Cons: There was no organization for those of us that were moved to that flight. Shifted from 4 different lines and luggage was not sorted out after customs. Our luggage didn't make it on our flight since someone said since it said CVG, it would be fine. It wasn't.

Reviewed Apr 2019

review from
5.6

Pros: The legroom my seat had - It was near the exit and didn't have a seat in front of it. The flight was only half full which meant room for everyone to spread out.

Cons: There was hardly any service. The flight left at 9:30pm. We were served dinner an hour later and given a bottled water. Then we never saw any of the attendants until 10 hours later. I had to hunt someone down in order to get some more water.

Reviewed Apr 2019

review from
2.0

Pros: Crew did their best, but that wasn't great.

Cons: We pre ordered vegetarian meals for my vegetarian daughter, and the flight attendant went out of her way to mention that there was nothing ordered. Original direct flight from LAX to Sydney was delayed by almost 12 hours for "maintenance", so we were rerouted via SFO and Brisbane. 15 hours took 24

Reviewed Apr 2019

review from
5.3

Cons: More leg room and softer seats would be nice.

Reviewed Apr 2019

review from
6.0

Cons: We boarded very late, and had no place to wait at the gate (it was locked off) and got no explanation. My headrest broke off midflight. There were no good vegetarian options on the flight, and the entertainment system was very old and hard to see.

Reviewed Apr 2019

review from
4.0

Pros: good seat

Cons: rude crew and unsanitary bathroom

Reviewed Apr 2019

review from
5.0

Cons: I paid extra to pick a seat so I can sit with my friends and once I boarded the plane I realized it had been changed. So I spent $60 for nothing. Why charge for seat assignment if it will change??!!

Reviewed Mar 2019

review from
5.0

Cons: unable to get assigned seat ahead of time. the only seat available was in the middle, getting uncomfortable to getting in and out. Economy on upper deck has only one bathroom that I leave the imagination up to you.

Reviewed Mar 2019

review from
4.4

Cons: Lost 2 of 3 bags. Still don’t have them. Some staff very helpful and empathetic. Some staff very rude and abrasive. Didn’t want to take ownership and work to correct the problem. Had a “not my problem” attitude

Reviewed Mar 2019

review from
3.3

Cons: The food was poor quality.

Reviewed Mar 2019

review from
0.0

Pros: I had to change flights to LA.

Reviewed Mar 2019

review from
4.0

Pros: Crew was helpful

Cons: 3hrs late

Reviewed Mar 2019

review from

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