Find cheap flights from Cincinnati to Iceland

Pros: "I had a connection flight which would not be for another 11 hours so I left the airport to get some sleep coming back the same carry-on I have with me now cannot come with me they want me to pay 40euro. In the meantime the flight is 40% empty and plenty of over head and yes is the same size of plane I came in the first place. However the agent was nice after I explain my situation she not charges me."
Cons: "Same airline coming from one place have different methods it’s a bit confusing."

Cons: "The entertainment did not work good the entire flight"

Pros: "On time and the staff were very good. The food was not great, buy good."
Cons: "Tried and was unable to choose my seat in advance for flight and thus had to wait until I arrived at the gate. Thus I was unable to sit with my daughter. Was promised seats could be chosen 24 hours in advance, but was not allowed to either on line or via phone."

Pros: "Crew was very friendly and attentive. Seats were very tight and uncomfortable, specially for a 6’3 tall person!"
Cons: "Boarding could be a little bit more organized"

Pros: "Crew excellent...seats small and not too comfortable for business class."

Cons: "Due to a delayed flight the night before, we were rescheduled and consequently missed another flight. Nothing was done about this since it was a separate trip. We had to pay another $1300 for new airline tickets to get back to the US."

Pros: "Crew"
Cons: "Problems when boarding. Some real upset customers at Valencia Airport who had too much baggage. Another proposal: Provide Fanta :-)"

Pros: "Half empty plane"
Cons: "Food n movies"

Pros: "None of the above. I actually liked nothing about this trip. Took off at London in time for Frankfurt, arrived early, but missed the connection to Tel Aviv. So I had to be routed to Munich to catch a 10:30 pm flight, which arrives at 3 am Sunday. So I wasted the entire day, starved, exhausted."
Cons: "Proper connection time. I lost the entire day, and now have to get a cab for $100 instead of my colleague meeting me. 3 am is impossible. And I am still not in Tel Aviv."

Pros: "Friendly crew, great in flight beverage and snack service, bassinets for babies, comfortable flight"
Cons: "Play area for babies in economy class"

Pros: "Crew was nice. I will go again with Lufthansa."

Pros: "Great service, smooth, on-time flight."

Cons: "I missed the flight to Manchester due to delay in the flight to Munich"

Pros: "Everything was fine, the crew was excellent. We liked that Lufthansa did provide the special meals (that we requested on-line) for our family."
Cons: "The boarding was rather slow (but not extremely so). Calling boarding by row ranges, like some other airlines do, may speed it up or make it more comfortable. The seats were not too comfortable, but within what one can expect for an Economy class --- and not too bad, either."

Pros: "Flight Delayed from EWR. But the connecting flight to mumbai was not allowed to boarded. Since the gate closed even though the flight was still there. On top of it, the flight that was provided as an alternative was again with a stopover, so now, we had two stop over and extra 14 hours of layover time. Did not offer hotel stay or transit visa. was stuck in airport. Very much disappointed with Lufthansa. Will never take this flight nor will allow my friends and family to take one ever again."

Pros: "Flight was comfortable and quick."

Cons: "My flight got canceled. It is awful, extended my travel Time significantly."

Cons: "I was transferring from an international flight and was not able to check 8n online, thus I didn’t get to choose my seat. I ended up squeezed in a middle seat next to a man who was served a lot of alcohol and took up more than his share of room."

Pros: "Excellent cabin service with full drinks bar, nice choice of meals and good entertainment choices"
Cons: "Entertainment system reluctant or slow to respond to commands"

Pros: "Cabin crew hospitality and service were amazing and clean airplane"
Cons: "N/A"

Pros: "The food between Frankfort to Istanbulwas lovely and the staff nicely"

Pros: "From boarding to the whole in flight experience - special meal never came, paid extra for seats and wish I never did, food is terrible , luggage is lost on the way back - week later no contact! Never again"
Cons: "I would like for this airline to close down and never hurt anyone again!"

Pros: "it was quite comfortable"
Cons: "luggage got delayed by 2 days. No dresses to even wear. Plus lufthanse didn't know where my bags were."

Pros: "Seats on PE were comfortable, on time, clean flight."
Cons: "The worst crew possible, absolutely no concept of customer service, Last flight on lufthansa....so no more complaints Customers needs training on how to use the LOO."

Pros: "The crew was friendly and respectful."
Cons: "I wasn’t able to get my TV device to function properly"

Cons: "Delayed flight"

Pros: "Boarding is efficient. Flight very smooth."
Cons: "great crew"

Pros: "Lovely crew Plenty of alcohol if that is your thing Great movie selection on the return leg"
Cons: "Food was really disappointing- and I am not a picky eater TV screen did not work at my or a number of other passengers' seats on the flight over to Frankfurt"

Pros: "My mom loved the hospitality of the crew and their professionalism. Lufthansa is the best..."
Cons: "The total flight was 17 hours. They can improve on the timeline."

Pros: "Nothing"
Cons: "This was the coldest flight I ever flew- the temperature was probably in the 50s. For 9 hours when even 3 blankets were not enough to keep us to a decent temperature. Also the crew was very cold and dismissive. They were very aggressive towards two other passengers."

Pros: "Everything."
Cons: "That I can't fly them all the time."

Pros: "all was perfect and helping"
Cons: "nothing all are fantastic"

Cons: "N/A because we missed the flight."

Pros: "for a short flight it was ok"
Cons: "it was in did a very short flight,but a "corny"....."

Cons: "The airplane left Barcelona late and arrived in Frankfurt late. Lufthansa only allowed a 45 minute layover in Frankfurt to catch our connecting flight to Seattle. Because we arrived late - we only had 20 minutes to catch our connecting flight to Seattle. What made this an awful experience is that the flight from Barcelona landed at Gate A - our connecting flight was at Gate Z. This was as about as far away from each gate as you could get. This was over a mile to run in order to catch our connecting flight - I hurt my hamstring during the run. The Lufthansa "assisting agent" in the Frankfurt terminal was less than helpful and laughed when we told her where our connecting gate was. Not only did she laugh but she did not offer any assistance to get us to the gate on time. Prior to our trip - I called Lufthansa and voiced my concern that a 45 minute layover for an international flight was not a lot of time for us to make a connecting flight. The agent I spoke with said that legally - 45 minutes was a standard lay over for Lufthansa and she did not offer me any alternatives. This was not a pleasant experience with Lufthansa and I doubt we will fly with you again."

Cons: "was a long run from gate to gate, barely made it."

Pros: "the crew was good"
Cons: "the seating was cramped. could use more leg room. The food was average."

Cons: "I will not fly on Air Canada again...Eventhough this is listed as a Lufthansa flight there was nothing Lufthansa about it. Terrible food. Overall miserable"

Pros: "Stewardesses were very helpful and polite."
Cons: "Didn't like my family (including 14 year old daughter) being assigned separate seating for a long overseas flight! Idiotic!!"

Pros: "Boarding was quick, staff was kind and helpful."
Cons: "N/A"

Cons: "Terrible delay and plane was ridiculously old. Delay as they had to replace a part. It had duck tape in the bathroom holding the shelves"

Cons: "Very annoying person next to me. I know that wasn't team's fault but she made my flight terrible."

Pros: "The boarding process was very orderly. The flight attendants were very polite and very competent."
Cons: "There was nothing I didn't like."

Pros: "Entertainment, comfort"
Cons: "Food was not good. Too salty."

Cons: "The descent was very uneven, with long sudden drops in altitude. The touchdown was hard enough, but much worse was the apparent loss of control immediately afterward as the plane swerved left and right for 5-10 sec. No acknowledgement or explanation was given by the crew."

Cons: "Boarding was delayed. Though staff present at the gate, no announcements were made, not communicated to the passengers. All of sudden a big line to board the flight. Entertainment - when compared with other airlines, very few movies available."

Pros: "Much better than lax to frankfurt"
Cons: "Too much walking from one gate to another. Seemed as if I walked the whole airport."

Pros: "Very professional and courteous staff. I flew Economy and can only imagine what your Business and First Class services would rate. The seats were comfortable and the spacing was generous. Thanks, for an enjoyable experience."
Cons: "We had no complaints and I am confident any concerns would have been immediately addressed."

Pros: "Trip was very comfortable. I was also upgrades which was very nice. I will check the rates for Lufthansa every time I go to Italy. It is the airline of my choice. Also the plane was new and very clean. Thanks Vince F. Chicago"

Pros: "On time"
Cons: "Free bags under Corbin"

Pros: "A350, smooth and quiet. Nice plane"
Cons: "Seats in business are a little crowded and close together. opening to get in and out of seat is minimal"

Pros: "Crew was great."
Cons: "Delay of almost 24 hours."

Pros: "Crew was pleasant."
Cons: "Very old plane with seatback screens or USB ports for charging."

Cons: "I was not allowed to board the flight and made to wait for 4 hours at the Paris airport. This is extremely disheartening and frustrating to say the least. I would want to rescedhule my upcoming flight to avoid such inconvenience."

Pros: "The crew was helpful and polite, food was good"
Cons: "Would have preferred to watch one comedy movie. The crazy rich Asians was on a lighter side of a movie but I had seen that one already."

Pros: "The hot Asian stewardess was really nice."
Cons: "The turbulence."

Pros: "The flight did eventually take off, unlike a few others leaving around the same time."
Cons: "We were delayed several hours and were never told why. Mostly there were no Aeroflot staff at the gate to ask. When there was, they said they couldn't help us because our flight was a codeshare with FinnAir. At the last minute they switched gates, sending us all scurrying."

Cons: "The flight from India was delayed and as a consequence I missed my connecting flight to Miami. I had to put up in a Hotel at Helsinki and take a flight to Miami the next day via London."

Cons: "Plane was late taking off and almost missed my next connection. Due to landing late my luggage did not make it on make it on my flight. However the airline delivered to my place the following morning. It was not an inconvenience to me as the baggage was delivered in a timely fashion. Thank you Finnair!"

Pros: "Nice flight"

Pros: "the food given under gluten free food was amazing on FinnAir"

Pros: "I'm alive. The plane did not implode. No crashes! The crew was polite. Plane was very late leaving. Not a good thing."
Cons: "Had to pay more for extra baggage than a person with the "right" ticket #'s. How to know this trivia in Feb. when buying ticket? My starting #'s did not allow me to prepay online. Instead, rush to airport, pay more by having to pay in person. 2. I also could NOT get my boarding pass online. Instead, forced to drive to airport day before just to be sure I'd be on plane! Finnair counter, Hannele politely double-checked all's well, handed me boarding pass. Hannele told to buy extra baggage online being cheaper. This promise, not accurate. Absurd!"

Pros: "They lost my bag."
Cons: "They lost my bag."

Pros: "Crew was pleasant and accommodating, Food was decent (for airline food). Delay in take off not fault of Finnair"
Cons: "General airplane room issues"

Pros: "We didn't make it to Helsinki so I can't say anything good!"
Cons: "Justfly.com screwed up on our reservation and failed to properly ticket our lap child. This caused us to not make the flight! Justfly.com hasn't done anything to rectify this issue!"

Cons: "I missed the flight"

Cons: "It is too hard to carry stuff on the stairs at the airports"

Pros: "Everything went smoothly"

Cons: "I ended up sitting in the last row although arrived at the airport early, but was placed on standby."

Cons: "Hi I try to cancel my flight to tel aviv bat no bady Will to help me Bad castomer Service for kayak app I hope you help me to get my many back Malki"

Pros: "everythning"
Cons: "16 hour overnight stop at helsinki airport."

Pros: "Friendly and helpful crew"
Cons: "Boarding process was caotic. We were delayed boarding and arriving. No explanation. Meal selection ran out by row 46 (of 57?) Not choosing finnair to fly with again"

Pros: "Staff was friendly and accomodating. The food service for the long international flight was better than I expected."
Cons: "Movie entertainment options were not consistent from plane to plane. On the arriving flight, the plane had an impressive offering of movies and tv shows for passenger viewing during flight, however, on the return flight, there was much less available."

Pros: "Headset did not work properly overall it was great"
Cons: "Headset receptacle did not work properly I could only hear in left ear"

Pros: "The staff were thoughtful and kind. They checked on us and offered snacks and water very regularly. My favorite, though, was that the captain took the time to alert us to the sights out the window. We had closed the shades at the request of the attendants and would have missed the beauty of Greenland had he not alerted us to peak out. I appreciate that!"

Pros: "All around great service and reliability"
Cons: "Alittle more seat spacing"

Pros: "Liked seat size and spacing on the Airbus - better than American 777"

Pros: "My stay in the air was approximately about an hour from stockholm to Helsinki. They smiled me and gave comfortable service as always . Thanks"
Cons: "It may be not about flying process but airport environment or service. ARN airport was a bit cold even inside of the building . The WiFi was offered only limited time , which was very shorter than I expected but overall status with cosy mood made me as if I were at home . On the other hand , the finnair check in counter had only two , one of which was business and the other was economy it took about 40mins to send my luggage and check in ."

Pros: "inbound crew very friendly - nice plane on outbound flight . service throughout inbound flight"
Cons: "Food was not good at all on outbound flight, limited vegetarian options inbound and was not able to select preference prior to flight. staff on outbound flight were unfriendly and service stopped after meal."

Pros: "Crew was fine"
Cons: "Our luggage never made it to Rome, our final destination. So now we have no change of clothes - for the next 2-3 DAYS."

Cons: "Problem with baggage"

Pros: "It was a British Airways flight, plane was large, and felt more roomy than what I'm used to. The service was impeccable."

Pros: "Service was very good"

Cons: "nobody from justfly and kayak even tried to argued that I didn't missed the flight and I was one of hundreds that was in line way before flight time"

Pros: "Crewmembers were professional and nice!"
Cons: "Snack and meal were not so tasty, and the descending before landing was really uncomfortable."

Pros: "Good airplane, big and clean. Very punctual ."
Cons: "Not food just a very small drink"

Pros: "Usually a 7 hours flight is a torture for me, but with their outstanding service I didn't notice how time flew by.The flight attendants were providing us with all necessary information about next connections."

Pros: "Good"
Cons: "Breakfast"

Cons: "The meal time was a bit odd and there was no snacks served in between midnight full meal & breakfast which lasted for about 8hours"

Pros: "Overall a great flight."
Cons: "Breakfast not their best meal. No tea or coffee served, very disappointing."

Pros: "Flight was not super crowded. Crew were lovely."
Cons: "No seat back entertainment...had to endure The Charlie Brown movie, Nelson Mandela biopic and lousy boxing movie. Seats extremely small...would have been awful if plane was at full capacity. Plane very dated...no frills"

Pros: "The staff was friendly, the food was good, and the entertainment system worked perfectly."
Cons: "The gentlemen in front of me kept his seat reclined through the whole trip, making my space quite cramped. I know this can't be helped, but it does make the space a bit claustrophobic."

Cons: "Plane was not even parked at a gate. hat to be shuttled from plane to terminal"

Pros: "Food, not crowded, small plane"
Cons: "No individual tvs"

Pros: "I was not well and at the check in the lady was kind to change my seat ..."
Cons: "I order a special meal ....no meal for me on the plan ."

Pros: "The entertainment"
Cons: "The crew was not as helpful as we hoped for. Did not help in finding a place for the luggage so, did not provide the secrurity paper to fill out. And was not necessarily friendly."

Cons: "Terrible wait to depart. Altered my pick up plans in Barcelona and made me incur in extra expenses"

Pros: "Movie selection was excellent."
Cons: "Uncomfortable seats and tight quarters. First class was too expensive."

Pros: "Crew was not very helpful, last time I fly Iberia."

"Kayak inserted a whole other stop into my itinerary and I didn't know about it until I checked in and I had Oslo written on my boarding pass instead of the layover I thought I had. How are you not going to tell me I'm going to Norway? Because of this new addition, I missed my flight to Warsaw, and now I'm stuck in Sweden for the night."

"Flight crew was excellent."

Pros: "Crew was great. Flight was clean."
Cons: "I ordered vegan meals and only one of the meals were vegan. Someone had forgotten to bring the second meal for me on the plane."

Pros: "I really enjoyed the ease of boarding and how smooth the flight went. The airline crew was friendly and the food was great."
Cons: "I wish that I was informed ahead of time that SAS GO LITE flights do not include check-in baggage. I ended up paying $109 instead of $60 because I was unaware that the fees change the day of departure. This upset me."

Pros: "First time on SAS in many years. Service was lower than average. Will fly with other carriers on my next Euro trip."
Cons: "Flight left Boston 1.5 hours late. I barely made my connecting flight but my checked bag did not. SAS outsources to GBS to handle missing bags. They promised 24 hours to deiiver to my hotel, but took 3 days. No one answers their phone. Terrible experience."

Pros: "The crew was very nice , and very comfortable seats ."
Cons: "Everything was great"

Pros: "Jet was a CRJ900 and was very comfortable. Had to check baggage before entering plane but worked out well and helped with the boarding."

Cons: "."

Cons: "The food offering"

Pros: "Really liked how much roomier the seats were to the previous flight with TAP (which had no entertainment system on a 7 hour flight)."
Cons: "Super critical, the plugs are really difficult to use."

Pros: "Great food, excellent crew, pillow, blanket, water bottle... what more could i ask for?"
Cons: "Mildly annoying advertisements for the in- flight shopping during the movies and overhead"

Pros: "Nothing, SAD were so incredibly cruel and nasty and even laughed at us after we got stranded in Copenhagen. 40 hours of traveling, 2 small children, and the sas ticket people laughed at us and refused to help us, even after we agreed to pay THREE TIMES our original fair."

Pros: "No problems. I was satisfied"

Cons: "I don’t like how the food on premium economy is packed in a cubic box that is really messy to eat from which the small plastic cutlery. Food quality is good, but feels like being an animal being fed from a bucket."

Cons: "We had to leave the airplane and board another one due to technical issues. This is the second time that that happens to me with SAS."

Cons: "My luggage was lost and still not found"

Pros: "On time, great customer service and great food."

Pros: "Nice service"

Cons: "We arrived late in Copenhagen and I had 20 minutes to catch my connecting flight. Even though I was checked-in for the Copenhagen to Athens flight it left without me. I was then transferred through Prague to get to Athens and again missed my connecting flight through there. Now I am stuck in Prague looking for a flight to Athens and most likely will miss my next flight from Athens to Karpathos and will again be stuck in Athens because there are no flights out to Karpathos until 19 of May, 3days from now. I was physically in the Copenhagen airport and could have made that flight, I feel that since I was already checked in they should have waited for me and allowed me to board. Now I will Be missing work!"

Pros: "Jal is the best airline"
Cons: "The movies and tv shows could be different for inbound and outbound flies, or at least change them more often"

Pros: "Flight on time and efficient boarding process"
Cons: "Food only average, some of the beverages only for purchase"

Pros: "On schedule,great crew"

Cons: "Wound up having to pay 150$ for checking 2 bags. Almost more than the tickets. Feel ripped off. Don't remember the web getting a chance when i ordered the tickets to purchase at a lower rate. SAS said, since i bought the tickets through a travel agent, there was nothing they could do. Next time I'll buy tickets directly from SAS."

Pros: "Pros: -Good food -Good entertainment -Attentive staff"
Cons: "Cons: -Uncomfortable seats ( I took the free seat and didn't upgrade) -Poor air circulation ( I hardly felt any AC) -Lack of overall plane space"

Pros: "Airplane was fine"

Pros: "Easy kiosk check in, baggage drop off, good service."
Cons: "No advance discussion about emergency exit row seating requirements, and we were not allowed to even have a paperback book to read in this row. The flight was full and boarded, so not able to change seats."

Cons: "Cheap airline, entertainment system failure, paying for soft drinks?????? Food was an absolute disaster on one flight and no food service at all on the second flight. Abysmal service on both legs. Call for further details."

Pros: "There was nothing positive in this experience. Oh, the flight was safe and no one was injured?"
Cons: "Charged for checked bag on international flight. Late departure. Only food was a small cup of water on a 3+ hour, lunch time flight -- not even a bag of pretzels. Late arrival with short connection and flight attendant directed us to wrong gate. When we reached final destination, only one of two checked bags showed up."

Pros: "Because of bad weather at the Faroe Islands, the aircraft made a missed approach (go-around) on the first attempt to land. The weather had improved sufficiently to make it in on the second attempt. The pilot and the cabin crew were excellent in keeping everyone informed, and telling us the status of the weather and the likelihood of getting in. The pilot was outstanding in his communication with the passengers and the cabin crew were great in re-assuring passengers after the missed approach. The flight crew handled the difficult weather conditions very well."

Pros: "Good leg room. Tasty meals. A good variety of entertainment options."

Cons: "Almost 1hr delayed. The least SAS could do was to give a meal or something to eat for free."

Cons: "The 70 euro bag check fee"

Cons: "Small, uncomfortable seats which is tough for a long fight."

Cons: "This is our third delay with this airline on this trip and all they will do is send you to their service center which in Copenhagen is located so far from the gates it's a joke. Once again they are doing their best to discourage any interaction with their customers."

Pros: "The gate agent in Athens was helpful"
Cons: "We wanted to check bags and we needed to have our docs checked before we could get a boarding pass for the last leg of the flight. No one was available around the self service kiosks and the line to drop bags or get any service didn't move for 40 minutes. We finally went to the gate. In Copenhagen we had a delay and no one would even talk to us except to say " you are booked in tourist class so I can't help You". They do an excellent job of avoiding any contact with their customers. I fly almost every week for business and have never had this bad of service."

Pros: "The plane was full and coming out of a very busy airport but the crew managed to make a good and stress-free atmosphere"

Pros: "Flight was on-time, fast, efficient boarding, on-time arrival."
Cons: "SAS is really running down quality of service. An old bird that was showing its age and interior wear. No in-flight entertainment options. Food / beverage options are not on par with expectations or other airlines. Only no-cost drink options are coffee or tea. Juice, soda, water - all for a fee. Snacks available for sale include potato chips and nuts. It's 2017 folks - up your game!"

Pros: "No problems, great crew, easy check in and on time!"

Pros: "Crew was very helpful and attentive. Seemed to care about the comfort of the passengers. Very inviting and gracious."
Cons: "Seats and pillows could be more comfortable. All airline food is not good so okay indicated above is above expectations."

Pros: "Clean, comfortable plane."
Cons: "No free alcohol. Limited food options."

Pros: "Quit a lot space for domestic flight"
Cons: "No drinks no food. We pay a lot of money for seat"

Cons: "No food, no entertainment. Bring a book."

Pros: "Very friendly crew and staff of the center transfer."
Cons: "Planting was detained for an hour and I arrived late on a transfere. I forced to spend the night at the hotel and my patients were left without the surgeon on Monday. At the front desk I was not warned that the flight is delayed and I missed the opportunity to buy another ticket. When I asked before boarding the plane, I have time to transplant, I was told that all be good. But it was lie. I will try use another company."

Cons: "During online check in and through the website, I was informed that I would be able to have one free checked bag. I was never prompted that I would have to pay additional. However, when I arrived at the airport, I was told that I had to pay an additional $75 to check my bag in even though my boarding pass stated I was able to check in one bag. I was then pushed back and forth through the airport to complete this process. I would have liked to be given warning if I had to pay any additional costs."

Pros: "Temperatures was good not very hot. Has a handicapped bathroom."
Cons: "Cabin light was only slightly dimmed during the 8 hrs flight. Then instead of gradually brighten the light. They just flip the switch to full blast. I think they are trying to sell you more duty free than letting their customers rest. Not ok!"

Pros: "I would have like to have more options and live news an sporting activities on the flight."

Pros: "Easy boarding"
Cons: "No food option, Drinks are not free(international flight), no toilet paper"

Pros: "Food and movies were great!"
Cons: "Couldn't afford a seat with leg space."

Pros: "Reasonable price"
Cons: "Very hot, small seats"

Cons: "They lost my bag on a direct flight that was only two hours. Then said it would take 2-3 days to deliver I won't be in Austria 2-3 days. I am very angry and they did nothing to fix the situation just told me to call in the morning."

"The plane was tiny and filled with very tall Icelandic residents. The crew were disinterested in the passengers. We got 8oz of water and a cereal bar for a 3.5 hour international flight."

"I think AA uses the pandemic as an excuse to give first class passengers stale and cold food…"

Cons: "No WiFi."

Pros: "Our crew on the trip from DC to London was excellent- friendly and efficient. We really enjoyed the whole experience."
Cons: "The short trip from London to Vienna felt overcrowded with people lugging heavy suitcases on board. Also the fact that you have to purchase even water was a surprise because we were not aware of such a severe policy by BA. Plus our American credit cards were not accepted by the on board cc machine so we spent 2 hour flight without any refreshments"

Cons: "They cancelled and did nothing to help via 2 hours of phone calls. I was heading to conference and they did nothing In Hong Kong the BA first class service was fabulous and got my travel arranged The idiots on the phone sounded like they had never flown"

Cons: "Some form of entertainment"

Cons: "Less leg room than on other airlines, Crew was noisy, credit card reader was broken so all payments processed manually, maybe they were behind schedule because of this and were rushing through the cabin as a big group"

Cons: "You could have not cancelled my flight after rebooking a connection"

Pros: "Seats were small."
Cons: "The boarding process was inefficient and long. The seats don’t recline and very little leg room."

Cons: "For a major carrier in Europe we expected more. Be Be prepared to pay for food and even a drink on a domestic flight. Seats tiny barely any leg room. Crew members appeared to be having a bad day not many welcoming smiles. I guess if you had to budget just pay use one of the other carriers"

Pros: "I did not"

Pros: "Flight was on time. Crew were professional and courteous. Seats were fairly comfortable ( though one was broken)."
Cons: "Could have been a bit more room - was slightly squashed. Disappointed to have to pay for tea. Porridge from M&S on flight was horrible."

Pros: "Nothing"
Cons: "Crews service"

Cons: "Late getting off."

Pros: "Great communication from all aspects of crew etc during our delay. Fantastic flight crew who are very sweet and caring. I also enjoyed that we had meals on the flight and didn’t have to pay. That is such a simple but wonderful things."
Cons: "Delayed due to storms etc. Never ideal."

Cons: "Dear Sir or Madam: My two colleagues and I bought our tickets from BWI to Geneva, via London Heathrow, through Kayak as I have many times in the past. However, the Kiwi.com travel agency did not flag that the ticket from BWI to London Heathrow allowed for one piece of checked luggage, but the ticket from London Heathrow onwards to Geneva did not allow for any checked luggage. Also astonishingly, we had to pass through Customs, reclaim our checked suitcases from the baggage carousel, and check in again through Customs to board the onward flight, both coming and going through London Heathrow. In addition to the extraordinary inconvenience that we could neither transit at London Heathrow to our connecting flight without going through Customs twice and that we could not check our luggage through to our final destination, we also had to foot a higher baggage charge to allow for checking in our suitcases, now that we had arrived in London Heathrow only to discover this that our onward ticket did not cover one piece of checked luggage. Had we known that the seemingly better price posted by Kiwi.com on Kayak’s comparative offerings came at such a high price of inconvenience and additional expense for the luggage, we would have taken our business elsewhere. It was deceptive of Kiwi.com to engage in such practices, even if it disclosed these conditions in fine print (for no one would expect, nor have I ever seen previously in the hundreds of flights I have taken as a Million Miler on United), without flagging this. And similarly, it was irresponsible of Kayak.com to allow this “apples with oranges” comparison on its website. I’m making three more international trips in December, but I’m inclined not to use either Kayak.com and most certainly not Kiwi.com for future airline ticket purchases."

Pros: "Cancelled"
Cons: "Cancelled"

Cons: "A 2-hour layover was too short. We experienced crazy long lines for: the bus between terminals, immigration passport review; passport review before the metal detector, and detailed tests on permitted volumes of shampo, and toothpaste. The agent forced me to check a normally permitted carryon bag, then the bags took 45 minutes to be placed on the turnstile after the flight. Not an efficient airport."

Pros: "excellent friendly crew"
Cons: "5 hours late"

Pros: "It was efficient and on time"
Cons: "British air is not what ir used to be. It is no longer high caliber flying. The attendant were not impeccable a it once were. The plane was not grand as o expected. Just average like any other airline"

Pros: "Price was reasonable and staff were excellent and professional."
Cons: "Uncomfortable seats."

Pros: "Nothing"
Cons: "No free snacks neither a cup of water."

Pros: "Food was good, especially breakfast. Flight wasn’t full at all so plenty of room to stretch out"

Pros: "Helpful and courteous crew"
Cons: "N/a"

Pros: "Short smooth flight with unexpected food and drink service"
Cons: "Nothing"

Pros: "Seats were comfortable and staff was very attentive as well as respectful of us when I was sleeping"
Cons: "There was condensation leaking from the ceiling of the cabin. A crew member said this was normal, would have been nice to know this ahead of time to reassure me that for a first-time overseas flier that this is normal."

Pros: "It flies"
Cons: "No courtesy! At least soft drinks ought to be on the house - they even charge for water - disgusting compared to US airless that at least offer you nuts and a drink for free! BA is now in the EasyJet-RyanAir league! Awful!"

Pros: "The crew were nice"
Cons: "I paid for a different seat USD 77, they charged the amount on my credit card but I never get the seat! I am trying to cancel the charge on my credit card."

Pros: "Food was good."
Cons: "My wife had a tall guy on one side whose knees spilled over into her. She also had a tall guy in front of her who fully reclined his seat. She felt like she was in a coffin. She had to get up and walk around to get some air. The seats are too close on this 747 that no one should have to fly it. ."

Cons: "Don't you even know that correspondences were missed?"

Cons: "delay too long"

Pros: "Love the 747 upper deck."

Cons: "The flight status erroneously showed it to be "Cancelled""

Pros: "see above"
Cons: "see above"

Cons: "There was an agent at the gate in London who went around asking to see everyone's boarding passes. She should have explained the reason for this rather than just walking up to people and asking to see their boarding passes since this doesn't usually happen. She didn't explain why she was doing it until AFTER some of us refused. She explained it was for added security requirements (random checks) because we were travelling to the US."

Pros: "Crew was very efficient and polite."
Cons: "Very early flight for London. Very crowded. Boarding methods are once again slow by design. All the card holders get priority boarding , causing delays in general boarding do to folk standing around while putting stuff away."

Pros: "The cabin crew were exceptional. One flight attendant in parifular was extremely helpful to us in helping place our carry on luggage in the overhead compartment. I did not get his name but he told me he was from Spain."
Cons: "- Landing cards were only distributed 20 minutes before arrival. The seat belt sign was already on. So, I could not use the food tray to fill out the cards. I tried to use the magazine to put under the landing card, but there was some turbulence and I could not fill out the cards n the plane. Cards should be passed to passengers an hour after Akef off. - no gifts given to kids like small games or coloring crayons to keep them busy. - food took hours to serve and was not comparable to BA's image. - the water pressure in the toilet's wash basin was too strong and was splashing all over my cloths."

Pros: "The flight attendants were extremely friendly and helpful and really made the trip enjoyable I also liked all the activities that very offered some screens in the seats in front of us ."
Cons: "The pilot made a rude comment about the American security agents that I thought was uncalled for. They may not agree with how Americans do their security but for the pilot to make a comment in a negative connotation regarding the Americans and how they run their security before we left London was really inappropriate and I was very disappointed."

Cons: "Customer service was terrible. The flight was overbooked and everyone was treating me as if it were MY fault the plane was oversold and I didn't have a seat. No apologies, no sympathy. It was as if they were doing me a favor by trying to get me on the flight. I had to wait it 4 long lines to get it taken care of and the people working the floor of the check-in area kept directing me to the wrong places. Purchasing a plane ticket on your airline for a specific should be enough to guarantee a seat on a plane. It's absurd that I spent 900 for a ticket and that doesn't guarantee me that I'll be on the flight."

Cons: "Older plane with small display for entertainment"

Cons: "They don't even give you water without charge"

Cons: "Having paid for a seat 3 months ago, I arrived at the airport to find that I was a standby passenger."

Pros: "It got me to LHR alive."

Pros: "Flight got cancelled"

Pros: "All perfect !!!"

Pros: "Full flight but I had two seats and a delightful Ghanaian seat mate"
Cons: "Being dumped in Phillie with canceled E.g. To Burlington Vt"

Pros: "Lots of luggage space, even in the back. Infotainment system takes away the pain of flying steerage class."
Cons: "Was in the final row of a 777-400 series. Super small 4 across seats and limited recline."

Pros: "Crew, food and entertainment were excellent."
Cons: "Flight was 2 hours late due to weather (not airline's fault) and technical problems (airline's fault), causing a missed connection in the London to Houston connection. Overall rating is because of the missed connection which would not have happened if it had been just weather delay."

Pros: "Frequent beverage service and decent food. My wife and I enjoyed catching up on several movies that we otherwise had ignored."
Cons: "Heathrow Airport is a horrible mess. It seems our soft shell carry-on luggage that fit fine above us on our previous British airways flight was now too large and had to be check. This bothered me greatly as multiple individuals with hard shell carry-on luggage rolled by without so much as a word. It appeared that whomever decided the seating arrangements was drunk. All of our previous flights my wife and I were seated next to each other. This flight we were seated in two different rows. After several trades (I think four) we were able to sit next to each other. I had attempted 24 hours prior to the flight to select our seats but was unable to do this without paying $50."

Pros: "Standard BA dependability. Like a dependable but stodgy old uncle."
Cons: "Chaotic boarding process. No enforcement of boarding groups"

"Very little food option"

"Worst airline experience of my life, depending on how the rest of my “customer service” experience goes I may never fly american airlines again."

Pros: "The crew was friendly, the cabin and bathrooms were very clean and the separation among passengers was unexpected and great"
Cons: "My flight was laid over due to weather so it may have been helpful to get a new boarding pass as we left the cancelled flight and maybe a voucher to help with hotel & food."

Pros: "Not much"
Cons: "Why no service in first class?"

Pros: "Liked we actually made it."
Cons: "Another delayed American Airlines flight where the temperature in the cabin was as the overall apathy of the employees."

Pros: "You sold my seat , now I am sleeping in the airport it is no nice"
Cons: "Yes if you keep my seat"

Cons: "We landed early and had to wait 45 min on the runway."

Cons: "Landing"

Pros: "Crew was very pleasant and quick with service."
Cons: "There was no in-flight entertainment! This is ridiculous for an overnight, international flight."

Pros: "Crew professional and competent"

Cons: "Staff at Pensacola airport not very helpful or friendly."

Pros: "Clear communication on flight boarding"
Cons: "Attendant could have been more friendly."

Cons: "the entertainment on the app didn’t work. and there was no seat back tv things. there was a movie playing in the aisle of the airplane. there was no way to charge any devices while our domestic flight had the tvs on the back of the seats and international plugs for every seat"

Cons: "Due to missed connection, computer booked me on later flight, but in the wrong class (i.e., not first class as ticketed). Very helpful agent at O'Hare was able to remedy this though (didn't get her name. 6/25/19 at help desk near O'Hare gate L4, 7PM)"

Pros: "More comfortable seats"

Cons: "Excellent flight"

Cons: "It was an overbooked packed early morning flight with International passengers partnering with the flight. Everyone had bags and no one woukd check them to rhe final destination which caused delays. This was the only issue."

Pros: "The flight and cabin crews handled an equipment problem and consequent delay, and information about it, very well."

Pros: "Wasn’t horrible."
Cons: "Would have been nice to be on time. Not packed so every single seat was filled. But it was as expected which is the best we can expect."

Pros: "Courteous crew and staff"
Cons: "Check bags online for all flights"

Pros: "We didn’t crash."

Cons: "Very confused as to why I am receiving messages regarding confirming flight and post flight review when I did not purchase this flight. I watched it, did NOT book it. I should not be charged for it."

Pros: "Flight was delayed by approximately 90 minutes. Attendant was friendly."

Pros: "Nothing"
Cons: "Our honeymoon started off with American airlines delaying us by 3 hours in Miami causing us to miss our flight to Iceland and now we are stuck in Dallas paying out of pocket for everything because American does not reimburse anything. Just brutal."

Pros: "Departure was on time"
Cons: "Really hard seats, no phone charger outlets, on board WiFi didn’t work"

Cons: "Gluten free meal not provided as requested. Entertainment totally lacking."

Pros: "Unlike previous AA flights, the process was smooth everywhere it mattered. Attendants and crew were friendly, service was prompt, flight was smooth."
Cons: "Attendant was unable to upgrade me to first class due to a system error they couldn't fix. Boarding was unnecessarily delayed because the attendant on staff was not the scheduled attendant and they were scrambling to catch up."

Pros: "Flight was delayed so much that I would miss my connection so I never went and am on a new flight today on a different airline"

Pros: "Smootm and in early."
Cons: "Not knowing no gratis drinks were served."

Pros: "We took off and arrived on time. That was the only thing they did right."
Cons: "The service was terrible. The stewardess was clearly doing exactly what she needed to in order to not get fired."

Cons: "Flight crew was late and didn’t try and make things move faster to make up time. Kept saying they wanted to go Puerto Rico and that’s where they should have been going."

Cons: "I'm not sure where the problem was - whether with AA or Royal Jordanian, but my luggage did not make it to Amman with me. In fact, there was a whole group of passengers traveling on American from different US cities, switching to RJ in Chicago, whose luggage did not come on the flight to Amman. My advice: be sure to pack enough for a couple of days in your carryon - and don't accept an offer to check your carryon to its final destination!"

Pros: "Flight attendant, David, was extremely professional and nice."

Pros: "Food"
Cons: "Delayed flight and missed connection flight to KC"

Cons: "The captain informed us AFTER take off that we could not wash our hands, take care when flushing, etc. Was this this hygienic? See"

Pros: "The first class service was excellent."

Pros: "Crew was nice we."
Cons: "We were separated from our children even after we upgraded seats because they bumped us on the other flight."

Cons: "They put a bunch of crying babies next to me, other than that it was a good experience."

Pros: "Great service. And flight and food"
Cons: "N/a"

Pros: "The flights were on time"
Cons: "I purchased the flight as a British airways flight when it was really an American airlines flight."

Pros: "It's not the person at the gate's fault. She tried to be very informative and kind."
Cons: "The flight was scheduled to leave at 630am. It's currently 945am and I'm still in the airport. Now a new maintenance issue was found. Flying is a first world luxury with first world problems."

Pros: "Boarding and service was nice"
Cons: "We were delayed an hour because the plan was in the hanger! Why? We were all there, didn't American know the plane should be at he gate! No escplanation as to why the plane was not there other than it was in the hanger! Airlines need to let the customers be flexible especially when are!"

Pros: "It was fine. Nothing special, nothing wrong. On time."

Pros: "Smooth sailing. Staff pleasant and professional. Orderly flight"
Cons: "Nothing."

Pros: "* on time * courteous staff"

Pros: "Staff was pleasant and efficient. Schedules met my needs."
Cons: "Seats on smaller planes were very tight!!! It's not just your butt in the seat but where do you put your elbows?!?!?!?"

Cons: "Still at the Dam airport,7hr wait is a pain in the back!!!!!!!"

Pros: "I like the quite clam and smooth flight. The attendants were very helpful; and kind."
Cons: "I did not like that fact that I change me flight to the next day and had to pay $200.00 for a ticket change. I feel if there are opening we should not have to pay an additional charge of $200.00. $50 for a ticket change is understandable, but $200.00. Things do happen and changes must be made. Cynthia J. Black- Finch cynthiajfinch@gmail.com"

Pros: "The cabin crew were friendly and the food was decent."
Cons: "Boarded us onto a plane with a broken engine, deboarded the plane and delayed the flight 4 hours. Then we sat on the tarmac for an hour after landing because they didn't inform the airport that we were in a new, larger plane."

Pros: "The flight was not only on time, but a little early!! The flight crew were fantastic & the plane looked new. Everything went according to plan which rarely happens these days!!!"