left on time, arrived on time Good communicatiion from captain
Staff in economy not very friendly Very long wait for baggage
Not much. Crew was good but that is about it.
Tight spaces packed in like sardines. FAA seriously needs to look at how these airlines pack us into these seats. Can barely sit in the set, no room to stretch legs, tray table hits my stomach, and I don't even have a big belly. When the guy in front reclines, cannot even get out of my seat. Chaotic boarding process without any order or instructions or announcements, poor food and entertainment.
Nothing to complain
Well, it did leave on time.
I knew the seat pitch in economy was tight, but nothing prepared me for how truly abysmal it is. I’m 6’1”. My knees were jammed into the seat pocket. The fun continued when the passenger in front of me reclined their seat. I had to angle both my knees to the side. Without a doubt the most uncomfortable flight I’ve ever done. On a side note, AC switched equipment on this flight several times. Each time the ‘system’ would split up our seats. I had to call in five separate times to pick new seats. Also, at the gate they were asking passengers to voluntarily check in carry-on as there may not be enough room on the aircraft. First time I’ve ever heard that.
Great legroom, intuitive design down to the details, amazing crew. What a showcase of what Japan has to offer
Attentive and polite staff. Comfortable planes. On time flights.
I accidentally left an external battery in my check in bag and they stopped me to open my bag and remove it as I was boarding. This is obviously my fault but I wish they had called me up earlier to not disrupt the other passagers and slow the boarding process.
They came around often to see if we needed water or anything. Food was good.
Tray is too small and not able to use the entertainment system because it is too short for a tall person. I would be staring down the entire time.
crew was professional and very attentive and beer and wine on the flight.
wish they had more movies choices from the u.s.
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