CVG - PUW
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Top airlines flying Cincinnati Cinci./N. Kentucky to Pullman Moscow Regional
Scores according to KAYAK customer reviews
Cons: "WiFi was on and off the entire trip"
Pros: "Liked the WiFi and entertainment during the whole flight."
Cons: "The fact that I really wanted some water and the stewardess passed me not even asking about the water. Just asked the couple across. So I politely waited to be asked too, and they just passed our row like we don’t exist."
Pros: "Person next to me was pleasant."
Cons: "Seats hard and uncomfortable, head rests didn't go up. Plane did appear to be new."
Pros: "seat were super comfortable, able to watch a movie"
Pros: "Crew was great and understanding with a screaming baby"
Cons: "On time departure also Kona airport is an open airport with no place to hide from the heat. 90 degrees and humid. Nothing like being sweaty and gross felling then being packed in a plane. Would suggest the Alaskan demand that the airport be updated or the take it on themselves an update there part"
Pros: "Gate waiting area was far less commotion than the Southwest gates."
Pros: "Smooth flight"
Cons: "4.5 hours late, DAL Alaska employees were unfriendly and unapologetic for this disaster of a flight"
Pros: "Free texting"
Cons: "My flight was delayed a long time"
Pros: "The employees are excellent and very friendly."
Cons: "The flight was expensive and the seats are small and cramp. So is the isle, where the flight attendants who are small kept hitting you as they walked by."
Pros: "Smooth on time trip."
Pros: "Comfortable seats Professional Crew"
Cons: "Poor snacks"
Pros: "It got me to where I was going. Attendants were very good."
Cons: "Long flight delay. Seats were cramped."
Pros: "Free movie, comfortable seats. pleasant flight attendants."
Pros: "Overall I like the space of the cabin. I felt I had a lot of space and didn't feel crowded. I also like the staff, very friendly and overall did an excellent job."
Cons: "There weren’t any major negatives to note."
Pros: "Super nice and accommodating crew."
Cons: "Waited on the plane for a bit longer because of passenger mix up on a full flight."
Pros: "Always a great time"
Cons: "Flight was delayed over an hour and even after that, there was no room for all carry-on luggage causing me another delay at SFO waiting for baggage."
Pros: "Took off on time, landed on time, had the food option I wanted, attendants were lovely"
Cons: "Gogo Inflight WiFi service was quite spotty at times"
Pros: "I was able to get an earlier flight for a reasonable cost."
Cons: "Airplane food....what's new about that?"
Pros: "Flight was on time-ish, no trouble really. Call center folks were great."
Cons: "Our original flight was cancelled with no explanation. My girlfriend was notified of this and I was not. When I called to get my flight details I was informed that I was to fly out on a completely different day instead. After explaining that there was no chance of that happening, the call center rep was happy to help. The flight was now an American Airlines flight booked through Alaska. About 3 days before our flight we both received calls from American saying that they did not have our passenger information. Apparently Alaska just didn't transfer that over. We also now had two confirmation codes as the returning and connecting flights were still with Alaska. Once we got to the airport on the day of I was able to print my American Airlines boarding pass, however I could not print my Alaska boarding pass on neither American nor Alaska's kiosks. It was a redeye flight as well so there was no staff at the check in counters yet. We ultimately did get to our destination, but it was such a completely unnecessary headache to get there."
Pros: "I have to use a wheelchair and the porters in San Diego are top notch."
Cons: "The trays were not cleaned."
Pros: "One senior flight attendant provided exceptional and memorable customer service. She was extremely positive, professional and reached out to all passengers to ensure their needs were meet. I've been managing customer service experiences for 20+ years and the level of service she provided is invaluable."
Pros: "Going through TSA was horrible!! Honolulu airport definitely needs more help to get people through the lines. We are both in our 70's and had to wait way to long of time to get through security!!!"
Cons: "The flight was good but when we landed at Sea-Tac airport, we had to wait 1 hour and 50 minutes to get to our gate!!! It was 2 hours before we got off the plane. We missed our Sea-Tac shuttle to take us to Oak Harbor and had to reschedule. We just made the next one and it cost us to reschedule. Thank goodness they had room for us on the next shuttle!!! Not very happy!!! It was no fault of the Alaska pilots or crew but the management of the airlines!!"
Pros: "Flight was very nice except for sitting next to the bathroom they didn't smell all to fresh closer to the end of the flight"
Pros: "The flight was quick"
Pros: "The sterwardess was nice and energetic."
Cons: "There was a freezing cold draft at my feet and the cheese it crackers served were terrible."
Pros: "Quick beverage service, fast boarding and deplaning."
Cons: "Seats didn't recline and no lower lumbar support."
Pros: "I got home safe and on time"
Pros: "easy access,"
Pros: "The flight attendants were curtious."
Cons: "I'm not a fan of flying"
Pros: "The crew and staff were very friendly and the flight was smooth except for some turbulence which cannot be controlled. The Embraer 175 was a very comfortable aircraft."
Cons: "The boarding process was different than other airlines. After the special needs passengers and 1st class boarded they just opened it up to everyone else and it create a bit of a mad dash. That could have been controlled a bit better but otherwise it was a great flight."
Pros: "The crew members were outstanding!!!! They were all always smiling g and trying to help."
Cons: "The people when you get your boarding pass . One lady in particular was very rude not helpful when her job was to assist people getting her pass .she was not helpful not only to me but to 2 elderly ladies. She did nothing to gour out of her way tof help. Instead of hearing the problem she would immediately send the to the assistant booth creating a longer line.. this person should definitely not be in contact in any customer service areas.."
Cons: "Worst landing I ever experienced"
Pros: "I liked the drink service and the general boarding process and flight."
Cons: "I did not like that I was not notified that I was in a section where my seat could not lean back during a cross country flight. I also did not like that the only snacks were super sugary cookies. I would have preferred pretzels."
Pros: "Complimentary wine or beer is pretty cool."
Cons: "We like jets but the Q400 is still nice."
Pros: "They had a seat to Portland last minute today when southwest inexplicably cancelled my flight. Beautiful service, on time, friendly counter and airplane employees"
Pros: "The fact that there is air service is great for someone who has disabilities. It is a shame you have to rely on assistance of train or coach staff that may be or not be there!"
Cons: "Due to so few fly it is expensive"
Pros: "Asked for me to move my seat so as to accommodate a family. Moved me to Premium and automatically awarded me miles for my next flight. Crew members were very attentive and pleasant."
Pros: "I like how nice the stewardess are when youre sitting next to a caption"
Cons: "I dont like having to pay for entertainment when im a mvp gold"
Pros: "easy check in. (emergency seat with no extra cost) kind staff. board on time. but not declined seat, new plane with two power outlet."
Cons: "Miscommunication from the airlines about delays and rerouting flights. I could have rented a car and gotten home faster from Seattle to Bellingham! What would have been a 2 hour flight from OA to Bellingham on Alligiant, turned into a 7 hour nightmare on Alaska, finally getting in to Bellingham at 2:20 am in the morning. Never again."
Pros: "Nice, modern 737. Easy, quick boarding and early arrival in PDX."
Cons: "It was all good."
Pros: "Its a short flight"
Cons: "Its a short flight."
Pros: "On time Friendly crew"
Cons: "Food and entertainment n/a"
Pros: "Nice clean airplanes. Quick and timely flights."
Pros: "Best cheeseburger ever. Who would have thought..."
Cons: "The length of the flight. Maybe shorten it to less than 2 hours... >; ^) Ok... Really the only complaint was I was unaware of the non-reclining seats in front of the emergency row when booking the flight in. If the website notifies your when picking seats, it is very inconspicuous."
Pros: "Clean and comfortable"
Cons: "Fat lady beside me spilling over into my seat."
Pros: "The service was great and the flight landed on time. There isn't anything more I can ask for"
Pros: "It was clean, crew was friendly and the flight was easy."
Cons: "It was a shortish flight. There wasn't really any entertainment options."
Cons: "I paid additional money for 3 seats together, when I got to check in I was told I cannot do that. I had to sit separately from my children. I was sat next to an obese man. I kindly asked the flight attendant if I can take empty seat across the aisle from me and was told no without a reason. I thought we were doing social distance ,but apparently not. As for there earlier claim of no 3 seats available next to each other .. it was obviously a lie because the seats just across from me where empty. I hope not to fly on American Airlines again."
Pros: "Not much"
Cons: "Why no service in first class?"
Pros: "Liked we actually made it."
Cons: "Another delayed American Airlines flight where the temperature in the cabin was as the overall apathy of the employees."
Cons: "Very old cramped plane. I actually overheard the airplane say that it was tired and wanted to be replaced with one made in this millenium..."
Pros: "You sold my seat , now I am sleeping in the airport it is no nice"
Cons: "Yes if you keep my seat"
Cons: "We landed early and had to wait 45 min on the runway."
Pros: "Crew professional and competent"
Pros: "Good crew"
Cons: "The boarding process was terrible. The boarding time changed every 5 minutes"
Cons: "Flight was 90 mins late departing"
Pros: "Clear communication on flight boarding"
Cons: "Attendant could have been more friendly."
Cons: "Due to missed connection, computer booked me on later flight, but in the wrong class (i.e., not first class as ticketed). Very helpful agent at O'Hare was able to remedy this though (didn't get her name. 6/25/19 at help desk near O'Hare gate L4, 7PM)"
Pros: "Plane was good, no delays and passport control in Charlotte, NC was quick."
Cons: "I can’t believe we had to board this international flight by riding a bus to the plane and climbing the stairs into the plane."
Pros: "The flight was probably one of the worst I've ever taken. The seats and aisles are so narrow. You had to walk side ways to get down the aisles. Very uncomfortable flight. It was so bad I had to upgrade to first class on the return flight because I just couldn't bear it again. I was not happy ."
Pros: "Comfy seats with ample room."
Cons: "6 hour flight with only one cookie and two drink snack offer."
Pros: "Courteous crew and staff"
Cons: "Check bags online for all flights"
Pros: "We didn’t crash."
Cons: "Very confused as to why I am receiving messages regarding confirming flight and post flight review when I did not purchase this flight. I watched it, did NOT book it. I should not be charged for it."
Pros: "Flight was smooth"
Pros: "Departure was on time"
Cons: "Really hard seats, no phone charger outlets, on board WiFi didn’t work"
Pros: "Flight was delayed so much that I would miss my connection so I never went and am on a new flight today on a different airline"
Pros: "Smootm and in early."
Cons: "Not knowing no gratis drinks were served."
Pros: "Plane was alright."
Cons: "Delayed departure delayed deboarsing. Extra flight time = 1 hr due to delays."
Pros: "We took off and arrived on time. That was the only thing they did right."
Cons: "The service was terrible. The stewardess was clearly doing exactly what she needed to in order to not get fired."
Pros: "I was under the weather and she was very very very helpful Mary and all AA flight attendants are great I will fly AA as often as I can because of Mary"
Cons: "Never happened. Had to be cancelled cause we missed our main flight."
Pros: "On time"
Pros: "Flight attendant, David, was extremely professional and nice."
Cons: "The landing was pretty rough. One of the roughest I’ve ever experienced. I thought we were skidding for a minute. The pilot pulled the brakes super hard"
Cons: "There was no individual entertainment on board (TV’s, internet, etc)"
Cons: "They put a bunch of crying babies next to me, other than that it was a good experience."
Cons: "Plane for a transatlantic flight only had the tv screens in the aisles with a single option. Antiquated plane"
Pros: "Nothing special, but no problems. I did pay for the fruit and cheese plate, which I think is a good deal for the price. Brie is better than you'd expect on a plane! Totally recommend it."
Pros: "Boarding in London was smooth, we arrived early. New plane, good seats for extra $$."
Cons: "Food could be better, even on an international flight. Crew was friendly and efficient."
Pros: "Everything ran on time, which was surprising because I've heard horror stories, but I was surprised. Would definitely fly again."
Cons: "The landing was ROUGH!"
Pros: "It's not the person at the gate's fault. She tried to be very informative and kind."
Cons: "The flight was scheduled to leave at 630am. It's currently 945am and I'm still in the airport. Now a new maintenance issue was found. Flying is a first world luxury with first world problems."
Pros: "The flight staff did the best they could for how few of them there were."
Cons: "Flight cancelled, and the gate was understaffed, so it took forever to even get up to the counter to try arranging alternate flights. Also, the Kayak/Webjet tickets we were issued interfered with the process as the airline could not reissue us tickets directly. Moreover, one Kayak & Webjet got actively involved, they even tried to deny us passage on the alternate flights that American Airlines suggested. By the time we did make it up to the desk, everything was taken/full for the next few days & we have been struggling to make our overseas travel even possible ever since."
Pros: "It was fine. Nothing special, nothing wrong. On time."
Cons: "Lax arrival delayed"
Pros: "The gentlemen from the wheelchair service who was there to pick us up when we arrived in Heathrow went above and beyond his duties. Instead of passing us over to another wheelchair attendant as we needed to switch terminals, he stayed with us thru the terminal change until we were on the airplane. We needed to get our boarding passes at Heathrow from a different airline and he helped us with this. Kudos to him!! The attendants on this flight were very helpful when my husband was having a diabetic reaction and I was vomiting form air motion sickness. We were a mess!! However the flight attendants were sure we had a wheelchair in Chicago and helped us with our bags as we were exiting the plane. Nice Job"
Pros: "Everything was smooth and went on schedule. Actually first flight in a very long time and it was the holiday weekend. Yeah."
Cons: "Allergies. American Airlines must do a better job of accommodating children with peanut allergies. It is obvious they do not get the serious health issue and life threatening situation of the allergy. Our family traveling to Disney on AA had a very uncomfortable ride."
Pros: "* on time * courteous staff"
Pros: "Staff was pleasant and efficient. Schedules met my needs."
Cons: "Seats on smaller planes were very tight!!! It's not just your butt in the seat but where do you put your elbows?!?!?!?"
Cons: "3 hour delay - no compensation."
Pros: "Everything was excellent about the flight. I had no issues"
Cons: "Brand new plane seats were great and tons of entertainment"
Pros: "The experience was fast and smooth."
Cons: "No entertainment on the way there."
Pros: "The flight was not only on time, but a little early!! The flight crew were fantastic & the plane looked new. Everything went according to plan which rarely happens these days!!!"
Pros: "nothing. horrible flight."
Cons: "Aweful experience. I waited for hours in the airport because there was no plane available. thank you for wasting my time. No food served on my first class flight. All airport restaurants closed down so no food available and yet American airlines left me stranded and hungry."
Cons: "last minute seat change to front of eco cabin (no foot room or small bag allowed)"
Pros: "The flight, attendants, timeliness"
Cons: "Unable to check in unless paying extra for only available seats. At DFW was scolded for nit checkibg in sooner and was assigned "the last seat" because of overbooking. Same today trying to check in JAN to DFW. Must pay extra or wait untill get to airport.Reserved months ago. Assign seat upon reservation!"