Daily cleaning, installation of cabin HEPA filters on flights from Cleveland to the Netherlands
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 10h 53m
The cheapest ticket to the Netherlands from Cleveland found in the last 72 hours was $1,508 one-way, and $540 round-trip. The most popular route is from Cleveland to Amsterdam, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $455.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to the Netherlands.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to the Netherlands is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to the Netherlands with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to the Netherlands up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "There was no food ..."
Pros: "The airline is top notch and treated you great like it should be."
Cons: "The sears where a little tight but not bad and the movie options were ok not great."
Pros: "I upgraded to premium economy, worth every dollar. seats were comfortable and reclined quite far."
Cons: "honestly nothing needed improving ."
Pros: "I liked that it was a straight flight from SFO -ZRH. On board entertainment was great."
Cons: "Seating is way to tight. Service from crew is nothing at all like it used to with Swiss. Nearly a smile from crew ( both legs of flight) mostly just hand motion when serving food. Food was a big disappointment too. It feels like all the good service is reserved only for business and first class !"
Pros: "The seat was much better than other airlines' economy seats. Great food and lots of it. Excellent attendants. Zurich is the best planned airport for changing to next flight. I'm going to try to use Swiss as often as I can."
Cons: "Free Wifi."
Pros: "Great crew who tried to address my broken in seat entertainment."
Cons: "My inseat entertainment could have worked."
Pros: "Both the flight crew and the flight attendants were great. It was the smoothest landing I have had it quite dome time"
Pros: "Crew Was very friendly , smiley, and welcoming."
Cons: "Movie selection could have been better, but was ok."
Cons: "There was only one agent checking in business class passengers until a bunch of us complained. The Swiss business lounge is too small with not enough seats"
Pros: "most of the flight attendants were excellent except one particular one who was basically yelling at passengers. she had a a logo or a badage on her that identifies her as a manager or a crew lead. she had poor manners and need major improvement"
Cons: "the seats are small and very small space in comparison to Lufthansa"
Pros: "Service god"
Cons: "Seat was broken. Would not recline. Challenging when already very tight Entertainment did not respond to use English as language choice"
Cons: "Despite listing items desired for breakfast per seat assignment, flight attendant still got it wrong."
Cons: "plan was late for any reasons...."
Pros: "Very attentive staff, good food and drinks."
Cons: "We paid for upgraded seats that were still very tight."
Pros: "Loved the warm and very delicious quiche, thank you!"
Cons: "Nasty passport control person at gate check in"
Pros: "Who knows hope to actually get on it and make it to destination"
Cons: "Not sure just know leaving 10 hours late"
Pros: "Never made connection so now 1 day late."
Pros: "Clear, relatively comfortable plane. Free ski bag."
Cons: "Again, incredibly unhelpful re: my unusual situation. Flight attendants rigid and unkind to the woman next to me with a dog in a case. Almost like automatons. But that's typically Swiss, which I appreciate but they could definitely humanize a bit more!"
Cons: "This is ever the first time we flew with Swiss air and will be the last time. The seats are too tight. If the person in front of you inclined his chair for better comfort, then there is quite challenging for you trying to get out of your seat for washroom etc. The crew services were terrible. Between meals time, there were completely no services such as offering water/drink etc.-did not see a single soul of them, especially on a 9 hours long haul flight! The food was ok. The only thing I like was the chocolate handed out at the end of the journey."
Pros: "The seats in exit row were large enough for me to straighten my legs"
Cons: "Very rude attendants. Also if you sit in the exit row they don’t let you put ANYTHING on your lap or by your feet, even a sweatshirt that you remove for a moment. I have never had this problem on any other airline."
Cons: "You need more time to make the connection in Zurich from domestic to international.....very rushed to do in less than one hour...."
Cons: "Checked in online. Needed to drop my snowboard bag off. I had 2 hrs...got in the express line to drop bags with ticket. They kept taking people from every other line in front of us. Took 1 hr to drop a bag. Got through security line and told my boarding pass is no good. 30 min before flight. Back to Swiss. Have a meltdown and finally they help. Now I’m in Geneva and my bags in Zurich..."
Pros: "Crew was great. This flight is what I would expect from Swiss."
Cons: "the boarding was weird because of the aircraft change and rearranging of seats. the computer reassigned us very strange, making us seating mostly in one are, while other rows were completely empty."
Pros: "Service was minimal but sufficient, Food was good"
Cons: "Seats 23A, 23B were extra cramped on the B777-300ER, even though they are sold as "extra comfort"! due to the video screen taking space between the seats. The seats were so cramped that the overhead light kept coming on, unknowingly, when people shifted in their seats."
Pros: "Swiss choclade"
Cons: "The same as the first flight, although it was a bit better, offering chocolates and a small breakfast, although they didn’t have an alternative to ham or yogurt for people who are not interested in them"
Pros: "Crew was friendly. Food was good"
Cons: "Crew was slow to pick up dishes and trash after meals. Passenger in front of me reclined seat leaving little room for me to watch the video screen or read."
Pros: "Nice sandwich and chocolate."
Pros: "Loved the crew they were great!!"
Cons: "Movie selection not that great! Also the touch screens were taking for ever to process the comments. I would click play and it would rewind or next and nothing would happen. A330-300 is a new plane and I was just expecting better entertainment system."
Pros: "On time"
Cons: "Engine shut down juast as the safety briefing started but all was good when it started again. A light meal would have been better than yoghurt & biscuits. Staff were very helpful."
Pros: "By far the worst experience I've ever had in my life. 1. A day after I perches a multi destination tickets I called Swiss air costumer service requesting to upgrade my tickets to business class. no one would even try to help me. They just kept saying I need to contact my travel agent. After 3 phone calls I gave up and decided to wait and upgrade my ticket at the airport. 2. In Prague the night before my second flight I hurt my knee real bad to a point that I couldn't walk at all. The next morning I call Swiss air costumer service again trying to explain them my situation telling them I can't fly and won't be able to make it to my flight. Costumer service cancelled immediately all of my remaining tickets and try to sell me new tickets for a full price. I said I don't mind buy and pay for the one flight I missed but there is no reason for her to re sell me the rest of my tickets that I already paid for, again. Then she start to change prices up and down like in a Chinese flea market. At that point I begged her to talk to a supervisor but she Kept ignoring my request and just try to negotiat for a lower charg she kept me on the phone for 5 hours. My hotel phone bill for that one call cost me 150€. I never got to talk to a supervisor but she took down the charge to 517$ Not included a new ticket flying out of Prague. 3. For my last flight going home. I showed up 2.5 hours Earlier. asking to upgrade my sit to business fin desk send me to talk to asupervisor. The supervisor was trying to process my request but didn't seem to know what he was doing at all. One minute he was on his computer then the next minute on the phone with Swiss air headquarter then back on his computer for more then 35 minutes with no resolute. I still had an hour and half before take off when he told me he can print me the ticket but it's to late now since the gate for my flight is close and I already missed my flight. I said that's impossible cause I still have an hour and half to my flight but he insist on the gate been close and there is no way I can get on that flight. Right away I run back to front desk asking them to print my ticket as fast as possible cause I would really like to get on that flight. In front desk they told me not to worry cause I got plenty of time to get on that flight. So I gave up on the business upgrade and told them that at that point I'll be just as happy to sit by the window. Of course they put me on the very end exactly in the middle. After the door was locked I looked around and saw plenty of free sits available including by the window. 4. In Zurich I finally managed to upgrade my last flight coming back to Tampa fl to business and noticed that the only way they could do that was by contacting Swiss air headquarter for approval. When I asked why is that since I fly a lot and never seen anything like that before one of the lady's there told how Swiss air left all of their front desk powerless and all decisions must be made by headquarters."
Cons: "When we finally arrived in Tampa. It hook them an hour and a half to get are bags out. I honestly doubt I'll ever fly Swiss airlines again. Ever. Absolutely the worst experience I've ever had flying. Ps the crew on the plain ware a lot nicer and more professional the people on the ground."
Cons: "Customer services fly attendece great services"
Pros: "Relaxing, good entertainment."
Cons: "Paid for upgrade seat and did not get the seat. Flight crew polite and professional."
Pros: "My upgrade to first class. Service she good is good considering short flights"
Cons: "The fact that they made me check my carry on even though I was in first class. It fit in the plane on my first flight. Why wouldn't it fit on this plane!?"
Pros: "crew was great"
Cons: "my entertainment controller did not work and my daughters head phone plug would only half work."
Pros: "It was nice to be given a 20 euro voucher for food and beverage, due to the 5 and a half hour flight delay."
Cons: "There was much confusion and no one seemed to know what was going on with this flight. By the time I reached Schipol all trains and trams had stopped. I had to pay an extra 40 euro for cab home that night."
Cons: "Flight attendant spilled hot tea on me and he didn't help me out. The other flight atttendant assisted to my burns. I have 2ond degree burns on my arm from this incident."
Pros: "Good product, excellent food, great and attentive service"
Cons: "Set quality for Business leaves much to be desired. Feels like sitting in Y with middle seat free."
Pros: "I was extremely pleased with everything about my SWISS flight. I have family in Switzerland and have flown 8 times in the last 5 years. This was by far my best flight."
Pros: "Even though the flight was delayed, everything else about it was great! Newer, more comfortable seating than the plane from the US to Europe, excellent food and service, no complaints about the in-air experience."
Cons: "The flight was delayed most likely because of inefficiencies in the passport check / boarding process, some people got confused, waited in the boarding line, then had to go back in queue in the passport check line. Last person walked into the plane 10 min after the scheduled departure time, as a result the airport delayed our departure by 50 more minutes."
Pros: "The movie selection was good and I found a new series to watch. The food was good. Liked the cheese and chocolate."
Cons: "Wish I had more leg room. The long flights cause fluid build up in my legs which was very uncomfortable for eight hours."
Pros: "It was a very short flight. Thankfully very short."
Cons: "I paid extra for extra leg room and there seemed to be no difference in leg room between business class and economy class."
Cons: "My flight was pleasant"
Cons: "No where was it mentioned that the fair doesn’t include check in item. I had to pay Euro 30 extra."
Pros: "Flight attendants were sympathetic and helpful."
Cons: "Delay after the pilot ensured we would arrive on time with the delay."
Pros: "Ok food and ok entertainment"
Cons: "Plane was very hot and there were no air conditioner valves so we had to sit in a hot plane for thirty minutes. Seats didn't recline at all so sleep was out of the question. Just a very miserable flight overall."
Pros: "Nice crew, good food!"
Cons: "NO INTERNET!!!"
Pros: "People were friendly. Flight was comfortable."
Cons: "Staff incorrectly assessed documents needed for visas, and told us we were incomplete and needed to return home. Instead of looking up policy, we were denied boarding mid-flight, missed a wedding, and had to spend three days in London instead of our destination. Also, we got bug bites during the flight that turned out to be from bed bugs, which followed us home and caused much frustration for months."
Cons: "Very cramped aisle seat and I kept being knocked by passing crewe including knocking over a cup of water."
Pros: "Decent crew, nice snacks."
Cons: "Wifi shonky - didn’t work most of the way. Entertainment app didn’t work. Lengthy delay."
Pros: "Virgin Atlantic is the best airline I’ve ever flown on internationally. The service is wonderful, from check in to inflight service. Everything went as planned. The food and drinks on board are free and they are an abundance of snacks, much more than we dreamed. The flight attendants are excellent"
Cons: "No. Keep up the good work!"
Pros: "The crew were lovely and the seats were ok."
Cons: "Not a lot to Improve on to Be fair"
Pros: "Amazing and helpful crew. Great seat."
Cons: "We were bussed to the plane, there were long dark hairs on my pillow, and they are generous with snacks at close intervals, but the food could be much better. The ideas are cute, but the actual food is pretty basic, which is disappointing for Virgin, who I hold in high regard. Or did."
Pros: "The roomie seats, the USB port, and in flight entertainment"
Cons: "Child free section"
Cons: "More leg room"
Pros: "Boarding process was very efficient and crew was very pleasant and helpful. Seats were reasonable for economy."
Cons: "Meals were very small but tasty. Movie options were random but enough to keep you occupied."
Cons: "Good overall"
Pros: "Everything was good in this flight"
Pros: "Food was great. Friendly stas staff."
Cons: "LAX AIRPORT signage leaves something to be desired. Nothing to do with airline."
Pros: "Movies. Meals. Wine. Freq"
Pros: "Crew was amazing and we got fed so often. The movie choices were good."
Cons: "I wish I could have ordered a drink (pay or otherwise) from the tv in front of me"
Pros: "Service, meals, friendly and attentive FAs"
Cons: "Everything incl customer service at the airport"
Cons: "10 hour delay in Brisbane was terrible"
Pros: "The crew were very polite and looked smart, I didn’t find them very personable at all though. The entertainment system is fantastic and my meal was ok I guess, I requested the low fat meal, probably should’ve just had the normal one."
Cons: "The seats are not very comfortable, very hard and textured seats that just don’t feel nice at all especially on a long flight. I weight about 11 stone (154 pounds) and even I felt like I was taking up a lot of room in my seat."
Pros: "The onboard crew were lovely."
Cons: "Stood at check in for over 30 mins with no staff in sight. Boarding was a disaster. Staff was not prepared nor organized and the crowds were unbearable. Upgraded seats were laughable and not worth an extra $60. Food was mediocre. Entertainment would have been good but GE touchscreens are so old, they were difficult to work."
Pros: "Cool flight, mainly because it was empty. Good food"
Cons: "Seats weren't that comfortable. Entertainment sucked because the screen functions were terrible, very difficult"
Pros: "Check in was very smooth with very friendly staff. On board crew was very welcoming and service was excellent."
Cons: "Aircraft configuration of the 787-9 was very poor with 9 seats abreast making the seats very cramped and very poor leg room."
Pros: "We really enjoyed flying with Virgin and so made sure we booked into a Virgin flight for this trip and not delta. The food was good, entertainment good when it worked."
Cons: "We got told that our flight number had changed from VS103 to VS4049 but still a Virgin flight. Only when we checked in we found out we were now flying with Delta and number was now DL285. Was not happy as wanted to fly with Virgin.The seats were ok but the entertainment system went down mid film. Took an hour to get started again. The games didn't work. Staff were a bit grumpy."
Pros: "Not flown with Delta in many years and impressed by the aircraft (A320), crew and customer service"
Cons: "Check-in was a bit of a hassle as kiosk would not accept our details but agent was able to resolve the problem"
Pros: "Leg room in economy was good. Staff very professional and made a long flight bearable."
Cons: "At check in the name on my reservation read Ron, not Ronald which is on my passport. The second agent I was referred to was unpleasant and charging $100. Had same problem out of Seoul but there was no charge for the ticket change. My interaction with the second agent left a very bad taste in my mouth."
Cons: "Food was awful. Sorry. Breakfast was unrecognizable. Landed hungry."
Pros: "The staff was so helpful and upbeat and somehow they stayed that way the whole 8 hour flight. This was economy btw! More good things: Comfy seat, personal entertainment screen, really nice food. One free checked bag, bathroom was bigger, (it may have been a handicapped bathroom)."
Cons: "Nothing was a problem at all. (I saved "excellent" for the things I really wanted to emphasize)"
Pros: "Legroom was much better than on U.S. carriers doing same long trip."
Pros: "first time I flew VirginAtlantic. Heard so many good things about it. It fact even our Uber driver was praising the airline on our way to the airport. But once onboard: - poor food (I mean 'survival kit' style) - entertainment station was not working - games feel like 20 years old - design (heavy red) now looks dated and suffocating - hostesses are more focused on their hairstyle than their customers"
Cons: "Back to Air France next time!"
Pros: "We were inmiddle seats -not our preference. We were told in Dublin that we had different seats to the ones we ended up in. Food was excellent, crew were very nice. Loved the "make a wish" event on this flight - a definite plus for Virgin."
Pros: "Makes travels to LAX a little easier for us dedicated Virgin Melbourne folk. Can. Ow fly direct to LAX without going through Brisbane and Sydney. Food was great. Boarding seemed a little slow. Flight was smooth and on time. Welcome back Virgin."
Pros: "Very comfortable and spacious seats, good air circulation and friendly crew."
Cons: "Food and wine selections were limited and only mediocre. We flew economy plus."
Pros: "Plenty of snacks and great service, with comfy seats"
Cons: "My luggage did not make it to destination :("
Pros: "comfort, entertainment, food"
Pros: "Staff was friendly and welcoming."
Cons: "There was nothing not to like."
Pros: "First off,the staff is awesome. From the check in people to the flight attendants .... The entertainment was up to date and the safety video was awesome.. Great conditions for economy class.good leg room...I give them a 5 star rating ... I only wish they would do more flights to other countries overseas ..."
Cons: "I can't think of anything I didn't like"
Cons: "Boarding process was unorganized. Food was mediocre compared to emirates. Video monitor was poorly designed and limited options on movies and languages. Crew is just average compared to other airlines Online checkin and seating choices were difficult to do and not user friendly"
Pros: "Easy check in and boarding."
Cons: "Uncomfortable seats and poor food."
Pros: "Friendly crew and good food"
Pros: "Getting off the stinky airplane...peeyoo!"
Cons: "The three hour delay in departure."
Cons: "Why are there no plug-ins?! That was very disappointing..."
Cons: "My video monitor didn't work so I couldn't watch movies, asked the crew twice to help and they never did. Then to top off a terrible 10 hour flight with no entertainment, my bag never made it. Worst experience ever"
Pros: "Entertainment system is great"
Cons: "Still very cramped. Cannot lower tray if you have anything in pocket (like an iPad or magazine) Should board rear section first."
Pros: "I liked entertainment options on your phone but at the same time there was nowhere to plug your phone if it ran out of battery."
Cons: "The boarding was good but we did not depart o time which did not cause us to be on time to our destination. It was international flight for almost 4 hours and there was no foodie snacks serve. Only tea or coffee. For a international flight more than 2 hours you should offer something else, soda juices and a snack at the very least. I guess the reason why I am feeling this ways is because I flew with virgin a couple years back to London and was so impressed by he service and the airline and the great quality modern vibe. It was the W hotels of the airlines industry and this time I really want impressed."
Cons: "Very uncomfortable seats, food was bad"
Pros: "the food was decent"
Cons: "the crew was rude, the bathrooms were not clean"
Pros: "More leg room space in the economy space"
Cons: "I'm over 6 feet tall so the seat in the economy class I felt really uncomfortable."
Pros: "Great food and movie offerings. On time and courteous staff."
Cons: "Cramped chairs- less leg room than Delta. Also, annoying that buying through Kayak left us without a code to be able to check in online, meaning we were left to be assigned seats at the airport."
Pros: "Everything was great though navigating through the inflight entertainment could have been easier..."
Pros: "Crew was great."
Cons: "The layover time was too close for FRA. By the time everyone deplaned and was shuttled to the terminal by a bus it was already my boarding time. I had to rush through the passport control feeling nervous The seat pitch of the flight was narrow. I could not use my laptop once the person in front of me reclined."
Pros: "Flight was good. The problem was the ticket purchased from Kayak was not as stated. Because there was a layover in Amsterdam, I was not able to check my bag all the way through to USA. AND I had to visit 5 counters to check bag, pay for bag at different counter and 3 other counters!"
Cons: "It would have been better if the ticket I purchased was the one that I selected. It was not as advertised. I searched for ticket that was translatlantic with one checked bag. BUT kayak booked an ECONOMY LIGHT fare that required payment. It was not as advertised and a total head ache for check in."
Pros: "Crew was super professional and friendly !"
Cons: "Little to no overhead cabin room to stow by my bag so had to place under my feet."
Pros: "Seat super comfortable!"
Cons: "Food service could've been better"
Pros: "Got an amazing pastry as a snack with tea, it was huge and really tasty!"
Cons: "Not much to say."
Pros: "Crew was excellent"
Cons: "Uncomfortable tight seating in economy"
Cons: "Flight was cancelled. Got rebooked and have changed gates 6 times and flight delayed due to no crew."
Pros: "Friendly and cheerful crew. Very generous with the drinks."
Cons: "Very very long walk from aircraft to Schiphol exit. I must have walked for 20 minutes to get out. Not really Lufthansa's fault though."
Pros: "Everything was good."
Cons: "No major complaints."
Pros: "Crew was great and friendly"
Pros: "Crew! They super attentive"
Cons: "A bit more legroom and seat size."
Cons: "Guy beside me was always sitting to his friends."
Pros: "Good crew unlike previous experience few months ago."
Pros: "Online check in, easy to board. Flight was on time."
Cons: "I wish there was a vegan option for the food/snack onboard."
Pros: "Very roomy seats, friendly attendants. Nice sunset. My sister liked the 'tour' of the airport on taxiing to the gate. I found it frustrating. The plane was about 30 minutes late which was nice because it took a while to get off our Munich flight, find our new gate and we ended up nearly running to the gate."
Cons: "I, again, didn't like walking down 3 flights of stairs, getting a crowded bus to take us to the plane. We are used to using a jetway to the plane. I realize that European airports are busier than American airports though."
Pros: "Although the flight to Frankfurt was delayed for more than an hour they made special arrangements to get on time to the next flight."
Cons: "We weren’t able to take this flight because our trip to Salzburg ended up getting canceled! We had to cancel this one"
Cons: "I have no flight to connect to."
Pros: "Clean, modern plane"
Cons: "Flight was 40min late, which can happen. Caused me to miss my connecting flight and all three employees from Lufthansa I dealt with had a total ‘I really don’t care attitude ‘"
Cons: "Notifications for Change of Boarding Gate is not very effective. It is dependent on internet connection and may lead to missing flight connection. It happened to me, in spite of the wifi connection at the airport. Some airlines would put up an electronic notification for the change at previously known Gate. It's also possible to miss Airport voice messages due to temporary impairments travellers suffer from the previous flight. You can call out a passenger for all you want and still miss passing out the message."
Pros: "Everything except that cookie!"
Cons: "I liked everything except the cookie. It reminded me of the low quality supermarket American cookies, way too sweet and flavorless. They used to give little sandwiches, excellent in quality!!! A cookie is good too, but a better one would do a great difference! It was early morning, who would eat a sugary chocolate chip cookie for breakfast? But otherwise, I would fly with Lufthansa again in a heartbeat!!! Thank you!!!!!!"
Cons: "Luggage was held up at baggage claim over 45 minutes, therefore we missed our connecting flight. Had to argue with desk to get rebooked the following morning. Overall took about 2 hours from the time we received our luggage til we got to hotel !! After a 9 hour flight, we were done!!!!!!!!"
Pros: "The flight was delayed due to air traffic control issues. It didn't make a difference for me but many people missed their connection. However, the crew were all friendly and the Captain was very outgoing and communicative."
Cons: "Late flights are never good."
Pros: "You guys did a great job. I've never seen boarding go so smooth, The self-serve boarding gate was better than any human."
Cons: "Food was disappointing...especially 'pizza' at the end. Crew was very helpful to family with baby."
Cons: "No complaints"
Pros: "Lufthansa service is always incredible. Food is better than most other carriers and so is entertainment. Had a delay due to incoming flights, but staff made sure we had plenty of water and snacks while on the tarmac."
Pros: "Excellent service....very comfortable."
Cons: "Food could be higher quality."
Pros: "Updates form Kayak were much better than any info from Lufthansa"
Cons: "Overbooked. Offering € 250 to stay. Serious delay"
Pros: "Everything else"
Cons: "Boarding was even more chaotic. No clear signs for premium economy."
Pros: "The service during the flight was pretty good"
Cons: "My luggage is lost and I didn't receive them yet."
Pros: "Excellent service all around"
Cons: "They don't board with any structure. It is a big free for all."
Pros: "The crew was especially cheerful and helpful. The food was surprisingly good for airline food. I have always had a good experience on Lufthansa and this trip was no exception."
Cons: "Some of the movie choices were a little dated."
Pros: "Crew attitude - so much better than on the indifferent and even hostile US carriers"
Cons: "The quality of food was pitiful, not to say gross, in the economy class. I'm comparing Lufthansa to other European airlines and to what Lufthansa used to be. Alcohol was of the most basic quality. Yes, I know, it was economy class, but it's gone down. Entertainment was hardly better. No new movies and the variety of what was available was poor. Lastly, the choice of seats in the tail (of 747-8) was poor judgment on my part. We were being wagged like fleas on the dog's tail. The only good part was that due to the narrowing of the plane we had two seats and no neighbor to jump over, plus extra room between the window seat and the window. The end of highlights. Can't help but compare every airline to Turkish airlines, where even in the economy class they make you feel like royalty. These people know how to do hospitality and make you want to come to their country."
Pros: "Lufthansa always does an excellent job, even with a gate change."
Pros: "Such a nice plane. So clean and new and professional staff."
Cons: "Boarding a little disorganized. But it was the airports fault I think."
Pros: "30 minutes late boarding; food quite simple; entertainmentsystem very faulty"
Pros: "Movie selection was great, food was ok as was the service."
Cons: "Boarding and deplaning was nothing short of a cattle call. No plane ettiquette and no direction from the crew on how to properly deplane. I am a 6'2" tall person stuck in between two 300+ men. Not only did I feel uncomfortable I felt unsafe. When I asked if I could upgrade to premium economy or even business it was a straight no without even looking in the system to see if their were open seats. The girl in front of me ate with her seat reclined which allowed me a whole inch of space to bring my food to my mouth. Terrible airline and terrible experience. If I could cuss in this review I would."
Pros: "Flight attendants, movies"
Pros: "The whole flight was very comfortable"
Cons: "all the food relied on bell pepper for flavor. Bell pepper is highly overrated"
Pros: "The service and flight was smooth."
Cons: "Breakfast was terrible. We only got a croissant and jam. It would have been nice to have had an actual meal."
Pros: "Timely distribution of meals/drinks, uncommonly quick boarding and ... unboarding. I travel with a musical instrument and some airlines want to check it and some even insist on checking it, even though there is always plenty of room. This was a completely full flight and no one even mentioned the possibility of checking it; they put me in an early boarding line and put it in a closet. The way they handle this for myself and the other passenger with an instrument made our day, as well as making boarding smoother forbus and everyone else. Really excellent job on that!"
Cons: "Old televisions with somewhat limited entertainment options. Im tall and every seat in coach is too small for me, but thats the case on every flight ive been on."
Cons: "There was no entertainment service on the flught"
Cons: "On the way to Amsterdam from Chicago Seat 27C, the entertainment consul was completely broken. NO VIDEO NO MUSIC."
Pros: "Everything worked without drama or misstep."
Cons: "The bus from the terminal to the plane was odd, but worked out fine in the end."
Pros: "Everything else was fine."
Cons: "I had paid for comfort seats ($140) extra. When I checked in at gate I was given another seat assignment (without explanation). It turned out to not be comfort seat, in fact it was the last row in the airplane. Had to get eh gate agent back, which was not fast. She said flight was full and a family had been spread out. I understand, but you can't just bump me from a paid and selected seat to a standard seat, especially on transatlantic flight after paying $140 extra. There was no apology. She went back to gate and little while later came back with a comfort seat. Some people seem not to have shown up as the seat next to me stayed open as well. It was very poorly handled."
Pros: "i am glad that i got there safely and ahead of time"
Cons: "it was NOT a lufthansa flight, which is what i was expecting and wanted. it was a united flight . i wanted to fly lufthansa because it is a higher quality experience than united, but for some reason after i bought the ticket i learned that united was operating the flight for lufthansa"
Pros: "The ice cream dessert"
Cons: "Old fashioned entertainment systems where you can't choose when you want to watch something you have to start watching at the same time as everyone. Flight advertised as Lufthansa was United both ways, there is a big difference between the service in both. United makes you pay to choose your seat like a budget carrier so everyone is angry about the seat they're in. Won't be flying them again if possible!"
"From using an app that denied my negative covid test THREE times because they misread it and tried to mislead me about it ("Maybe the date isn't specified?" when it very much was and I'd drawn attention to its correct location); to the fact that my connecting flight wasn't even available in this app was supposed to determined whether I could fly to my final destination; ti the fact that a supposedly vital piece of documentation wasn't even mentioned in that app; to the unnecessary delaying of a connecting flight by several hours that was suddenly on time again upon landing minutes only late, which somehow required all passengers with ANY connecting flight to run to their gate regardless of destination; to the fact that the boarding passes didn't include my initial return flight and only the connecting, which was cause to be denied entry to the airport, to the apparenly unknown and much disputed location of the check-in where I would have to report to get said boarding pass; to the ONE HOUR WAIT behind maybe 20 people total in spite of having no bags to check because again, I had no boarding pass; to the app incorrectly stating that no additional covid test was needed only to find out after having been at the airport THREE HOURS; to the fact that my itinerary"couldn't" be changed because it was "in flight" while the "fare difference" I would be charged went up $100 every hour I was forced to wait because there were magically no notes regardingmy flight every time I called back as directed; this was a miserable experience all around. Never recommending aer lingus to anyone ever and certainly won't fly it again. Guess I won't ever find my long lost relatives..."
"The police bring me out of the plane because I’m falling asleep without mask before starting very nice thank you so much that was the first and the last time I fly with the airlines"
Pros: "Thanks to COVID, minimal service"
Cons: "A cup of tea about $7.00. Can it be better. Certainly"
Pros: "The crew were great ( very helpful). Comfort ?"
Cons: "Plane late due to electrical failure. Manchester airport, stuck on bus because driver couldn't open the door."
Cons: "Flight was delayed once we had boarded, so we had to sit at the gate for about 2 hours, which was not the crew's fault of course, however, they could have offered drinks. Once we finally got in the air, they only offered purchasable snacks in a way that was confusing--and did not even come through the cabin with complimentary drinks. Given the circumstances, and the fact the time in our seats was extended by over two hours, there could have been some better service from the actual flight attendants. It should have been clearly stated at the beginning of the flight, and once more when we were in the air, that no complimentary drinks were going to be handed out, and if we wanted anything, we would need to purchase it. I wouldn't have minded purchasing if I had known that was my only option."
Pros: "Out of my four flights with Aer LIngus, this leg of my trip that both left and arrived on time. It is sad, that when landing they had to say thank you for flying another on time Aer LIngus flight. Makes me wonder how often are you not on time? My experience says 75% of the time your late."
Cons: "First off, don't try charging me 150 euros to check my bags when I already paid for it at booking. Then who charges for 2,50 for a can soda on an air plane? Lastly, I'm 6'4" and the seats were so close there was no way to sit without my knees pressed into the seat in front of me."
Pros: "The price."
Cons: "You have to pay for confirmed seats, and the seats are uncomfortable. No free beer or wine on international flight and the ticketing in Dublin was SUPER slow!"
Pros: "I liked the fact that Aer Lingus screwed up so badly that I got to fly United back to Chicago instead of Aer Lingus."
Cons: "They could have gotten us to and from our destination on time. Ten hours late coming in and 24 hours late getting out. They could not have lost our luggage for 5 days. The logistics people haven't a clue. I feel sorry for the customer service people who have to work for this organization."
Cons: "The airline charged for luggage at airport check in."
Pros: "Got a free seat next to me."
Cons: "Plane delayed at one airport and again for 15 agonizing minutes at Dublin as an Aer Lingus ground crew forgot to turn on a parking indicator according to the pilot. Then nearly missed connecting flight made it by running. Nobody would allow someone to move faster through lines for a connecting fligh"
Pros: "Hostess were helpful and friendly"
Cons: "Middle seat in first row and my bag half way down the plane so although I could’ve been first off I was in actual effect the very last."
Pros: "Low price via broker"
Cons: "Because I booked through a broker and saved hundred$ I couldn't bid for an upgrade or use points to upgrade. Also transfer to international (Terminal 3 to 5) at O'Hare is awful especially because you have to go through security again."
Cons: "Dublin airport No suitcase when we arrived No food. No inflight entertainment"
Cons: "No TV on board and you had to pay for a glass of water"
Pros: "NO SECURITY CHECK FOR INBOUND FLIGHTS. What a relief!"
Cons: "Cramped rickety stairs, up & down to Passport control. In flight service non-existent. Tepid coffee at absurd $4.50!"
Pros: "I liked the entertainment and all the close bathroom locations"
Cons: "The crew members would always pass me when passing out water or something It’s almost as if I did not exist or I was purposely looked over more than once Then I never got a smile and it seemed as if they wanted to quickly brush over me"
Pros: "very friendly staff"
Pros: "The plane was clean and comfortable, the crew was friendly"
Cons: "Having to pay for coffee and soda is something I would expect from a budget airline and not a major carrier"
Pros: "The flight itself was great"
Cons: "The lines to get on the plane were insane. We waited for over an hour to check our bags because the kiosks weren’t working. Our luggage gate closed at 1115 and they waited until 1130 to call us out of the line because it was last call. Then they proceeded to tell us that our luggage may not make it because we didn’t push people out of the way and throw down grandmas? Unorganized."
Cons: "The flight was nearly an hour late taking off."
Cons: "Airplane was late 90 mins"
Pros: "Friendly and practical no complaints"
Pros: "Staff where unbelievable nice and kind"
Pros: "Staff were nice"
Cons: "The seats were exceptionally narrow. Seats were firm and uncomfortable, my entire body was aching and it was impossible to sleep bc the cabin lights were on the entire flight . I’ve flown to Europe via British airways before and I can’t even compare the two. THe thought of having to fly back in the same aircraft is giving me cold sweats and i wish I didn’t have to"
Cons: "Still have not received a credit they owe me."
Pros: "Boarding and on time schedule"
Cons: "Seats, food and not enough beverages"
Pros: "It was smooth. The flight felt like it went by pretty quickly."
Cons: "Honestly, nothing jumped out at my about this flight. All I remember is that it was not a bad experience."
Cons: "There were 3 travelers in our family and we were not seated together. I assumed the flight was full but to our surprise there were empty seats that would allow us to be together. Serving of meals and drinks were slow although the food was better this time compared to our Chicago to Dublin trip. Movie selections were poor."
Pros: "The flight attendants were very cheerful."
Cons: "We were delayed on the tarmac for almost an hour due to a storm at AMS. Then delayed further in AMS waiting for a gate. Not the airlines fault though. They are one of the few major European airlines that don't serve free food."
Cons: "I was absolutely appalled by the service, I was in the rear of the plane both flights and by the time the food had got to me there was no choice of meals . The flight attendants just threw it down in front of me . I found the staff rude and I could hear them making fun of passengers. Also the tables were insteady so you had to put something under it so it was level. Headphones hurt your ears. And the fact that when I booked my flights they did not mention that the flight from Dublin to Newark was a domestic flight so no free alcohol. I was very disappointed in this flight to and from"
Pros: "Flight delayed 2 hrs - missed connection, small seats/aisles."
Cons: "Crew was nice."
Cons: "this flight was unnecessarily delayed. it was possible to have an earlier connection"
Pros: "Good crew, clean plane, smooth fight. I slept a lot of it, I must have been comfortable."
Cons: "I would have liked complimentary coffee"
Pros: "On time delivery"
Cons: "How many seats can you cram in to an airline cabin? So tightly packed it indicates a base level of disregard by the company for their customers. And nothing offered that didn't cost (no coffee, water...)"
Pros: "Everything on time, good crew service, good food"
Cons: "Entertainment system issues: slow response, flight info maps didn't work"
Pros: "Flight crew pleasant and efficient considering it was almost a full flight. We departed Hartford 30 minutes late, but arrived only 10 minutes late."
Cons: "My seat had a broken fold down tray which meant that food and drinks would slide off unless I held it up by my knee."
Pros: "Nothing. I flew with West Jet. Their review shall be posted on their forum"
Cons: "The abrupt cancellation"
Pros: "okay, nothing special"
Cons: "Munich airport had poor signage to find airline to check bags and get boarding passes as we did not have access to print them prior to the flight. Aer Lingus attendant was annoyed that we did not have printed boarding passes and would only give us the one for the first leg with incorrect instructions for getting the second leg boarding pass in Dublin. With the delay finding the counter we almost missed getting through passport control and needed the airport staffer to get us ahead in the line to make the flight. A tense start......."
Cons: "Guy at check in was rude and insulting and my bag didn't arrive."
Pros: "Speed of boarding from both the gate crew and the cabin staff. At that hour of the morning the last thing you want is hassle when boarding."
Cons: "It's a very very early morning flight."
Pros: "The comfort of the plane was great compared to Ryan air"
Cons: "I don't like that I must travel to Dublin from cork to fly to Amsterdam for a cheaper flight"
Pros: "Flight was delayed 40 mins because Aer Lingus was unable to meet departure time and Air Traffic Control couldn't fit them into the departing flights rotation outside of their originally scheduled time. As a result, the airplane was stuck at the gate for 30 minutes. The rest we spent taxiing to what seemes the furthest end of the airport. The airplane hadn't been cleaned in a while as was evident by extremely sticky and smelly tray tables in our row."
Cons: "Aer Lingus personnel were incompetent and inefficient. Most were more interested in chatting with coworkers than actually assisting customers. Seats had not been assigned despite my previous assurance from EA customer service folks, and special meal requests for my wife and child had not been added to our booking record. Calling Aer Lingus almost always requires you to hold 30 minutes before anyone answers. Again, I suspect they are just as disinterested in helping customers as the ground personnel."
Cons: "The air conditioning was too cold. I had to put on lots of layers of clothes and I was still cold."
Pros: "Staff ruth, no asistent help, no staff on airport of rayanner in Dublin, dirty flor inside of plane I will never ever never never travel with Rayanner Slow slow service with both/ cheek in and boarding"
Cons: "No good coustumer service I will make sure non of my famili or friend not gone travel with rayaner OTHER COMPANY MUCH BETTER THEN RAYANER PAYING LITTEL EXTRA BUT NEVER WITH RAYANER 2 TIEMS AND SOO DISAPOINT"
Cons: "My luggage didn't arrive to Amsterdam. I wasn't offered any assistance and I had to wait a day to receive my luggage! My flight was an early flight so it,ales not sense why it wasn't brought to the same day"
Pros: "Above average room"
Cons: "No USB charging"
Pros: "Very comfy seats."
Cons: "I needed wheelchair assistance due to a back injury. The person that picked me up at the aircraft from London was terrific, l was taken to the terminal and told that another team member would take me to the aircraft. No one showed up until the aircraft was fully boarded, then he left me at the beginning of the ramp instead of wheeling me to the aircraft. I was very disappointed! I was so disappointed I didn’t wait for a pickup at the airport in Amsterdam. I regret it, because I’m in so much pain!"
Cons: "Wow! BA has managed to finally match Ryan Air and Easy Jet for tight seat pitch and charging for soft drinks but at thrice the price!!!"
Cons: "With 2h30 hours delayed flight I missed my train and had to have a hotel Arcturus airport in Amsterdam and continue my journey only the day after."
Cons: "Honestly nothing needed improvement/ it was a really good experience!"
Cons: "One world flight that charged a platinum customer for luggage. That’s unbelievable!"
Pros: "The flight crew"
Cons: "Never board check in luggage at lcy, they don't know what to do with it"
Pros: "Crew very professional and staff well informed."
Cons: "Feels like a bus in the sky. Same device as Ryanair but not on time."
Pros: "Planes are well maintained"
Cons: "Rigid attitude of the staff that goes the extra mile to find ways to irritate and upset clients"
Pros: "Again, I liked that we reached our destination safely."
Cons: "Because of the almost 3 hour delay, almost all of the passengers on the flight missed their connecting flight. Including myself. I was moved to a flight four hours later Finally, the last leg of my flight was again delayed 55 minutes and I ended up on a very, very crowded flight and getting to my destination at almost 5pm instead of 9am.... missing a whole day of activities. What did I get as compensation from British Airways? A 5 pound coupon for 'light refreshment' for an 8 hour inconvenience. Brilliant :|"
Pros: "I was flying Business and I couldn’t tell any difference between Business and Economy except the covers on the headrest"
Cons: "No difference between Business and Economy"
Cons: "No complimentary drinks, even coffee"
Pros: "Crew were friendly"
Cons: "Poor entertainment - no individual TV screen or choice of entertainment. Food was very poor. We were 9 min late due to crew shortages."
Pros: "The staff was friendly and seemed preppared to do their job well."
Cons: "The seats were very tight, even smaller than other flighs that I have been on."
Pros: "Not much. They got us there."
Cons: "Flight was late. London heathrow is such a pain. You have to ride a bus between terminals. You have to sit in the A terminal area waiting for your gate then hustle to your gate. The plane was old. The British crew was less than friendly. Everything on the flight costs. Couldn’t even get water for free."
Cons: "Had to wait around while waiting forever to learn about gate. Were told that gat would be revealed 45 min before flight. It came about 20minutes before. It was a little harrowing."
Pros: "We got nothing:-(!"
Pros: "The crew did their best. They were efficient and polite, no complaints"
Cons: "First of all, it wasn’t British Airways, it was operated by American Airlines. The seats were cramped; just barely enough kneeroom and I’m only 5’10”. There were no monitors on the seat backs and no choice of entertainment, only monitors hanging from the ceiling. I suppose the airline assumes, probably correctly, that these days everybody has their own entertainment on laptop or tablet. The problem here, though, was that there were no charging plugs at the seats, so you’d better have a full battery when you get on and hope it lasts. Of course, I could have just read the inflight magazine, except that my reading light was broken. Food was decent for airline food."
Pros: "Gatwick is very well organized, making the boarding process very smooth. The flight to Amsterdam is short - only an hour. And the crew was friendly and efficient."
Cons: "As per above"
Cons: "Poor check in process, no complementary food or drink and 30 late arriving"
Cons: "The flight staff of my flight to Amsterdam were horrendous. I was in an aisle seat and was woken up by the drink cart hitting my leg and a hot coffee being poured a good 7 inches from my face. This was not acknowledged or apologetic. They also took drink orders by shouting. They were easily the loudest people on the plane and made the flight way less comfortable than it could have been."
Cons: "Carrier was small. Crew could have been more helpful and courteous."
Pros: "The crew are friendly and do help where possible."
Cons: "Choice of food is poor, not having a full service and having to pay for checked baggage from what was once “the world’s favourite”"
Pros: "Both flights were on time. Funny comic relief safety film kept my attention. Friendly cabin crew member gave me a hot tea for free."
Cons: "No breakfast served in economy to my disappointment, there was no mention of that when I booked with Kayak. The seats are not too comfortable, with little legroom. The BA app did not show gate information when I needed it."
Cons: "Not impressed at lack of free food on ba flights"
Pros: "Classic, reliable and trustworthy British Airways. Does what it says on the tin"
Cons: "Very full flight but still comfortable"
Pros: "Good price, got to check a bag included in my fare ( always nice when on vacation)"
Cons: "For short Hall flights: You have to pay for any drinks (even non-alcoholic) which is kind of a shock especially if your use to USA airlines."
Pros: "On time, polite crew."
Pros: "seats were nice"
Cons: "no tvs"
Pros: "That it was on schedule"
Cons: "Having to be told to check luggage when I merely took what I was allowed. I felt that I was targeted because female and possibly thought I would not raise objection."
Pros: "Flight was okay and staff where friendly"
Cons: "Delay on take off even though we was early loaded, rusty wings on the plane made you wonder if it would make it!"
Pros: "Communication regarding weather problems"
Cons: "My luggage arrived 3 days after I did. Communication between baggage delivery service and BA baggage reps terrible. BA baggage reps never told delivery service the hotel room I was at was registered under another name. BA baggage reps gave me miss information each time I spoke with them."
Pros: "Good flight, bit bumpy due to weather."
Cons: "4-hour delay for a 40minute flight"
Pros: "There is nothing to like. I paid for three return tickets from Amsterdam to London. My family and I were at airport and couldn't get on the flight. Even return trip wasn't honored. I made a mistake by choosing this carrier and would never do this or even recommend British Airline to anyone. . What disaster."
Pros: "Everything was on time."
Cons: "It is a very good flight i seen. The flight was timely. Landing was very good."
Pros: "Fast flight"
Cons: "It took over an hour after clearing customs for my bag to arrive. Overall, I was in the airport 1.5 hrs before it arrived."
Cons: "Two big devaluations to oneworld emeralds: 1) boarding is totally unregulated: they call oneworld emeralds first but everyone just comes stampeding through and they don't check, 2) no free beverages in economy - even for Oneworld emeralds - the highest tier - despite just having had champagne in the first class lounge for being emerald. How does this make sense?"
Cons: "Our gate was not announced until 20 minutes before boarding. It was a little bit frustrating not knowing where to go, and then rushing to get there only to find out that boarding did not start on time."
Pros: "The seats on this little plane were more comfortable than the huge double decker plane."
Cons: "Did not allow us on the flight one hour before scheduled time due to inability to check in."
Pros: "The plane was comfortable and the flight went smoothly."
Cons: "I hated getting around Heathrow and didn't know what to do once I landed in Amsterdam."
Pros: "The crew was very friendly and the captain did his best to make up for a delay"
Cons: "There was a bit of stress during boarding with people unable to find luggage space - and at least one verbal argument between passengers"
Pros: "Fast and efficient"
Cons: "No drinks not even water without cost"
Cons: "They loaded us on the plane only to inform us that we'd be in que for an hour+... not acceptable. They should have delayed loading."
Pros: "smiles and kindness efficiency"
Pros: "We didn't crash."
Cons: "Rude, entitled and lazy employees. Zero recognition of Emerald status. Forced me to check my bag which fit the onboard limits and flew on 3 flights, incl one on BA - on this very same itinerary."
Cons: "Cancelled with no opportunity to rebook. I missed my entire trip!"
Pros: "It was a short flight, so I was rather surprised to get something to eat on the plane."
Airlines flying from Cleveland to the Netherlands have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Cleveland to the Netherlands
Masks required on board, masks provided on flights from Cleveland to the Netherlands
Social distancing seating
Middle seats unavailable to book on flights from Cleveland to the Netherlands
Testing for antibodies, testing for symptoms for flights from Cleveland to the Netherlands
Waiving of change fees. Search flexible flights from Cleveland to the Netherlands