It was a simple layover!
Really comfortable seat
Had to divert to Shannon due to fig. Bussed in FREEZING ancient vehicle to Cork
Overall good experience
The employees were very nice and helpful.
Our itinerary was a little confusing, because it said british airways, but we were flying on aer lingus. So we went to the wrong gate at first, luckily we had shown up early amd that gave us plenty of time to make it to the correct gate.
Boarding was not done by groups, I end up storing my bag in the bin by the end of the plane while my seat was at the beginning and this was delaying my exit upon arrival. Not good experience having connected flight.
Good communication about updated flight times. That the airline held connection in Iceland to JFK. Very nice & efficient flight crew.
Every 30 minutes flight time pushed back.
No food or snacks are given on flights even if they are overnight. Everything must be bought other than water and coffee/ tea. Other than that the crew and flight were nice.
Seats weren't too cramped, flight was smooth
Entertainment: Not a huge selection of recent movies or any games
Icelandair has an original lifestyle intro video and safety video. Made me want to experience Iceland. Airport in Iceland was amazing.
Didn’t communicate well with us when airplane was late or make any announcements about boarding. No luggage allowance. Cost was INSANE to check a bag...$95 USD one way and $86 EURO return. The most outrageous prices we have ever come across! Food was not provided for free on our oversees flight. You had to pay again, an outrageous price for a small meal. Overheard crew members talking about others on board and drop the f bomb. Not very professional.
|Flights Arrive in||Cleveland Hopkins Intl|
|Flights Depart from||Netherlands|
|Airlines||Aer Lingus, Icelandair|
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