Find cheap flights from Colorado Springs to New York State from $144
Round-trip
1 adult
Economy
Sat 4/29
Sat 5/6
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Good to know
Low season | January |
|---|---|
High season | June |
Cheapest flight | $144 |
Average price round-trip | $530 |
Good deal round-trip | $185 |
Good deal one-way | $148 |
Best time to beat the crowds with an average 6% drop in price.
Most popular time to fly with an average 21% increase in price.
Flight from Colorado Springs to New York LaGuardia Airport
(avg. price over the last 2 weeks)
or less
or less
Top tips for finding cheap flights to New York State
- Looking for a cheap flight? 25% of our users found tickets from Colorado Springs to the following destinations at these prices or less: New York $123 one-way - $255 round-trip
- Book at least 2 weeks before departure in order to get a below-average price.
- High season is considered to be June and July. The cheapest month to fly to New York State is January.
- Morning departure is around 11% cheaper than an evening flight, on average*.
FAQs - booking New York State flights
Top 4 airlines serving Colorado Springs to New York
Scores according to KAYAK customer reviews7.9
DeltaOverall score based on 29333 reviews
8.1Boarding
7.8Comfort
8.5Crew
7.8Entertainment
7.5Food
Pros: "Excellent"
Cons: "Nothing short"
Pros: "Crew was wonderful"
Cons: "For this COVID to be over"
Pros: "The seats are not fabulous the crew was"
Cons: "They did a good job keeping us informed When we got really delayed"
Pros: "On a quick 40 minute flight they still managed riu server coffee, water and snacks."
Pros: "The crew was kind."
Cons: "I sat in the last row, in the window seat, except there was no window at all. It was the only area of the plane without a window. The seat did not recline, and there was no window. It was claustrophobic to say the least."
Pros: "I have used Delta long time. Used to be really bad. Today. Good good."
Cons: "Free beer"
Cons: "just an old plane. still had ashtrays in it. but overall ok because arrived safely and professionalism of staff was quite commendable"
Pros: "The crew was understanding and sympathetic to the customer's frustration with a delayed flight."
Cons: "Delta should have figured out a way to not delay the flight. Every flight was delayed."
Pros: "Crew was great especially Fawn. Best flight attendant I’ve had."
Pros: "Great crew. Seat was not too bad."
Pros: "The flight was smooth and the crew was very professional"
Cons: "Have wifi available"
Pros: "Food was great as was the selection of movies available. The seat was comfortable and had enough leg room."
Cons: "Lines was confusing and the various boarding tiers were not announced properly (Delta One, Sky Priority, and Zone 1 were all together and Zone 2 started boarding way before the priority lane was finished)."
Pros: "Food was great Legroom was excellent Stewardess super nice Was able to sleep"
Cons: "No leg rest"
Pros: "Nice crew"
Cons: "Late flight due to ground hold EWR. Two screaming kids immediately behind me."
Pros: "Comfortable, not-overstuffed plane, friendly crew, excellent service, lots of good food & snacks. Travel as it used to be."
Pros: "Comfort"
Cons: "WiFi never connects food"
Pros: "The staff are great very nice pleasant"
Cons: "Wifi doesn't work for long time and have wait long periods to watch something. TV on head reat is nice"
Pros: "Food, comfort, entertainment and treatment by the crew on this flight was spectacular. There was a lot of food, good entertainment and importantly, the seats were wide and comfortable."
Cons: "Very old plane, 767-300. The bathrooms needed a better and more thorough renovation."
Pros: "The food was good Flight was on time plane was clean loved the crew! Flew out with them, and returned with them... so that was nice!"
Cons: "Not knowing we were being bused to plane from Terminal Boarded early because of it, created a bit of chaos and panic My tv was broken- worked intermittently need connector for iphone ear buds - should have universal ports"
Cons: "Need vegetarian meal in first class"
Pros: "Seats more comfortable, plan wasn’t too full"
Cons: "No charging port for cellphone."
Pros: "We arrived on time."
Cons: "All 3 monitors in our row were frozen the entire 6 hour flight. The “food” was horrid dueling pastas. Inedible. Seats didn’t recline more than 10 degrees."
Pros: "Everything. Very nice accommodating ok"
Pros: "Crew and boarding were great, which I expect from a premium carrier like delta."
Cons: "Perfect day outside, not a busy day or time to fly. The email forbhe plane being late was was too last minute. A heads up sooner would have been nice. That way we’re not waiting at the airport."
Pros: "drink carts came around twice"
Cons: "Even though there were sunchips available, they were not giving them out to everyone. Only the people that paid up in coach got the sun chips. The rest of us got these sad bag of pretzels and cheesey snacks. So sad. Why wouldn't Delta offer the same snacks to everyone? Seems like such a small additional cost compared to such an offensive action. The money you save is certainly lost in bad publicity."
Pros: "The staff was efficient and kind"
Cons: "The plane was late for weather reasons and they overbooked the flight they had to offer $400 for next flight wasn’t until the next morning.. no entertainment system on plane"
Cons: "No LCD screen for entertainment."
Pros: "The crew went out of their way to make sure they got the plane ready as quickly as possible and get us to Jacksonville as quickly as possible."
Cons: "Delta lost the plane for over an hour. After already spending 10 hours in ATL because of an earlier delay due to human error I was extremely disappointed in Delta that my flight out of Atlanta was delayed by an hour because they LOST the plane and couldn’t find it or the truck to bring it to the gate. This kind of error on Xmas eve is embarrassing. Delta didn’t do anything for the passengers affected by this. I was dumbstruck by the apathy of the Delta employees at the gate (the exception was the flight crew, who tried to get the aircraft there earlier). Because Delta did nothing but make error after error I arrived at home 11 hours later than my original flight was booked for on Christmas Eve, missing Christmas Eve Services and family traditions. When I need to get somewhere on time I’ll never rely on Delta after this experience."
Pros: "Personnel was friendly and accommodating"
Cons: "Delayed half hour and no leg room"
Pros: "Smooth flight"
Cons: "45 minute delay (due to airport, not airline"
Pros: "Power outlets, snacks, beverages."
Cons: "Boarding (goes faster if the rear of the plane boards first), delay, insufficient space at seat, no advance notification of needed app for entertainment access, app not available on kindle fires."
Pros: "Crew was nice. Flight very smooth"
Cons: "We had to get seats at boarding because of the flight delay. She offered us two seats in the back. I knew they don't pushback so I said no. She had given the woman ahead of me two seats in comfort plus. Did not offer that and was rude. There were at least a few empty seats in that area. As a courtesy to us having 1)been delayed in Costa Rica. And then 2) a long wait for the connecting flight in Atlanta it would have been reasonable to offer those seats. Which remained empty"
Pros: "Boarding was quick. Staff and crew were friendly. Everything went well despite the 30 min delay we had on the runway. They gave us snacks and we ended up still arriving on time."
Pros: "Good"
Cons: "Seats"
Pros: "Convince of the online apps and the TSA precheck"
Cons: "The aircraft was noisy, and the seats were very uncomfortable and extremely close together.."
Pros: "Flight attendants were friendly."
Cons: "Coffee was bad and was luke warm!! It was very cold in the cabin and then really warm."
Pros: "Nothing"
Cons: "Delay and inoperative Sattelite TV"
Pros: "Nice regional jet!"
Cons: "It was a regional jet..."
Pros: "Variety of entertainment options, much was complementary, which was definitely a neat addition."
Cons: "There was a bit of a delay right before boarding, which was not the airline's fault, but air traffic control at the destination. Unfortunate, but things happen."
Pros: "the inflight service and the quality of food was outstanding."
Cons: "some choice of indian movies would be appreciated."
Pros: "Seat and headrests especially were nice"
Cons: "Very bumpy rides in both cases"
Pros: "Boarding was efficient"
Cons: "My luggage didn't arrive with me"
Pros: "Polite and efficient"
Cons: "Nothing"
Pros: "The crew was very accommodating and helpful and the new entertainment systems with the free movies are awesome. Because of the heat in the cabin we received additional beverage service and follow up waters"
Cons: "The air above my seat wasn't working for the duration of the flight and there were problems with the air throughout the cabin so it was uncomfortably warm for the whole flight."
Pros: "I'm not sure but it seemed as though the isle was wider than before or other airlines. It looks as nice not having the beverage cart hit my elbow when it went down the isle."
Pros: "Like the smaller plane: less craziness!"
Cons: "Would've been better without the delay, but the aircraft was late getting to Atlanta."
Cons: "I loked everything in my trip"
Cons: "Was delayed 1.5hrs"
Pros: "Food in first class was quite good. Flight was smooth, and arrived early."
Cons: "The boarding agents lost control of the crowd form the get go. The first class cabin crew on our side of the plane was inattentive, though it appeared on the other half of the plane the crew was very attentive. This is one of the poorer first class seats in the industry. The "lie flat" seat is just that, a lie. It is pitched at an angle, though not as steep as some. Foot cubby is narrow and constrictive, bordering on claustrophobic."
Pros: "Great crew and service. Drink were served all the time. Everyone was extra nice"
Pros: "very well trained / polite and friendly employees, i was impressed"
Cons: "no snacks wtf i'm starvin here"
Pros: "I like that I remembered to bring 2 Xanax with me"
Cons: "What could have been better is if the plane was deiced and ready for us when we boarded, instead of having us sit on the runway for over an hour while the plane was deiced."
Cons: "It was delayed 3 hours due to rain that lasted about 30 minutes"
Pros: "Head cushion on seat"
Cons: "Customer service needs to be worked on. From ticketing to flight attendants. Poor service"
Pros: "Nothing I don’t think I’ll fly sun country again"
Cons: "Provide online check in at no cost. The extra cost resulted in everyone checking in at counter that was miserably understaffed. It could have resulted in a missed flight except flight was delayed for 3 hours. Due to mechanical issues."
Cons: "Flight was delayed multiple times and then they didn’t even have our luggage on the correct flight when we had landed back in MSP."
Cons: "Sun Country is a budget airline similar to Ryan Air. The 737 we flew on was very old and scruffy. Cabin crew seemed uninterested in the passengers."
Pros: "Spacious legroom, complimentary drinks, comfortable seats"
Cons: "Limited food options and no complimentary snack"
Pros: "Overall just fine."
Pros: "Smooth ride"
Cons: "Waiting in the plane a very long time after landing at SFO"
Pros: "Was great?"
Cons: "Was a long line to check in, in Minneapolis. No automated check in."
Pros: "I enjoyed how smooth, organized, and simple things went. We even managed to arrive early"
Cons: "Little leg room"
Cons: "We were fully boarded and then were delayed 1 hour without any explanation. They also had poor in flight service and very uncomfortable seats. No leg room at all and if the person put their seat back the 5 degrees it could move, there was no way to be comfortable because the seat in front presses against my knees."
Pros: "Saved money booking this airline."
Cons: "No online checkin or seat selection. Airport check-in was 3rd World like. Unable to process boarding two planes at once - meant an hour delay in taking off."
Pros: "Non stop flights the only plus"
Cons: "Boarding staff was totally rude and unprofessional I will never fly sun county again!"
Pros: "Flights were on-time, boarding process organized, flight attendants friendly, smooth flight"
Cons: "on line system wouldn't let me pay for my baggage pre-flight (entered info 5x so I had to call, wait 30" for call back, went through just fine over phone. confusion x2 in baggage claim with delays, mix-ups carousels could easily put my bag under the seat in plane #1 but it wouldn't fit under the seat in plane #2 (space size definitely smaller)"
Pros: "Was not offered accommodation due to their flight delay, which made me miss my connecting flight. Young woman alone in Minneapolis without any help or guidance, very uncomfortable expirience."
Pros: "On time, friendly staff"
Cons: "I tried to pre select a seat online. The seating chart indicated that the flight was full and only few middle seats and aisle seats were available. The middle seats were free but the aisle seats cost $15. I'm a big guy so I paid the $15. When I got on the flight I learned the flight wasn't full and there were plenty of seats available. I thought there must be a mistake so I tested it on the way back to L.A. from Minneapolis. I got the same email encouraging me to get my seat early and check in online. The seating chart indicated that the flight was full and only a few middle seats and aisle seats were available. So instead of checking in online I waited to do it at the counter. Sure enough the lady at checkin told me there was plenty of seats and even offered me and my travel companions a whole row so we could sit together. I feel like Sun Country is misleading their customers in order to make a few extra bucks. Lame!"
Cons: "Nice team work"
Cons: "Nothing"
Cons: "Uncomfortable seats"
Pros: "4 1/2 hour late boarding! Missed my connecting flight and was stuck!"
Cons: "Had a 4 1/2 hour delay from Minneapolis to NY city. Which of course cause me to miss my flight to Europe. There was no attempt to find another flight that would get me there in time. By the time I got to NY it was close to Midnight, and the only hotel available was 40 mins away from the airport at an additional cost of $270 for the room and uber rides. No compensation even offered or provided for extra expenses they caused by us leaving so late. Thank you Sun Country for starting my vacation off so well."
Pros: "The staff was friendly.... but other than that, it was a terrible experience and I will never, ever fly with them every again. Actually, a group of thirty or so of us are filing a civil law suite for how we were treated."
Cons: "We were left at Waco Regional Airport at 1AM and transporation was not arranged util nearly 430 in the morning. There was no sun country staff to assist with travel arrangements. We were abandoned at a closed airport for hours. Eventually, I got the one and only uber still running in waco to drive me at 330am from waco to dallas. There has been no reinbursement of fares or compensation for lost wages, time and the general annoyance that being awake all night long caused. If you would like to know more information, please feel free to contact me via phone 972-765-0570"
Pros: "Great airline! Courteous, pleasant atmosphere, wide range of snacks & drinks, they asked twice if I needed anything, digital media players, clean plane, funny smiling staff, etc. Would def fly again!"
Cons: "Nothing!"
Pros: "Service good. Staff at the gate was very friendly & helpful."
Pros: "On time"
Cons: "We were told that due to a full flight if we volunteered our bags at the gate then we would get them at the gate when we stepped off the plane. Seeing that it was later flight and I intentionally didn't want to volunteer but did with that stipulation I'm pretty unhappy. I know as a flight attendant or airline worker you probably have the "get over or attitude" but I don't share that. You'll have to "get over" the fact that I'll fly another airline mext time."
Pros: "Always love Sun Country! Much better prices then most, service is always great (Midwest nice ;) and Terminal 2 is effortless to get through! Also got the NICEST lady on the phone when calling with questions prior to leaving, you guys are all around wonderful!"
Pros: "People are friendly, it's clean, you feel safe, can't complain."
Cons: "Boarding felt disorganized and unusually long lines to board - security was also ridiculously slow at JFK. Slowest I've ever experienced."
Pros: "The flight was on time no delays and also the flight attendants were friendly."
Cons: "Baby's crying most of the time."
Pros: "Good people. very full flight"
Cons: "air travel is what it is. It doesn't seem that difficult, however, for a carrier to distinguish itself with some personality and some personal attention."
Pros: "Professional courteous."
Pros: "Smoothest flight and landing I've ever been on!"
Pros: "I think Sun Country Air is a very good carrier. The flight attendants and pilots were very kind and professional."
Cons: "We could all use a little more leg room."
Pros: "Crew and staff were friendly, efficient and helpful through the whole process, from checkin to landing.Will definitely look for Sun Country flight options in future."
Cons: "Air pressure in the cabin waa terrible at the end of the flight."
Cons: "I felt like a sardine in a can. Seriously can you make seating more comfortable? It's torture while first class is treated like royalty. The coach seats were hard as rocks and tiny. I hate flying because airline companies treat people who can't afford the over priced first class seats like cattle. Airlines are greedy. The good price for the flight is great but in the end feeling cramped and getting my legs and arms bumped every time someone walks by is ridiculous. GET COMFORTABLE SEATING IN COACH DAMN IT!!"
Pros: "I like the staff, the clean planes, the on time service"
Cons: "I fly Sun country all the time (every month) and I do not have any negative experiences."
Cons: "While returning to my seat after using the toilet I witnessed an older, female, blond flight attendant be inappropriate with a passenger. The passenger happened to have a hijab on. The flight attendant repeatedly, & with a raised voice, told the passenger to go back to her seat and even put her hands on her shoulders three times pushing her in the direction of her seat. Meanwhile, the passenger was in line for the bathroom and, more importantly, was waiting for her much younger brother who was in line 3 people ahead of her; The flight attendant either could not hear us try to tell her that she was waiting for her younger brother or did not care. It made me feel very uncomfortable as she seemed to be singling this woman out. The woman was very appropriate wth her, despite being discriminated against as well as having had been pushed away."
Pros: "Price was good, crew was friendly"
Cons: "Food was terrible, seats too small, flight was bumpy, and you lost my luggage that you made me check even though it was carry on. It took a week to get my luggage delivered."
Pros: "Wheel chairs were provided for Mrs. Kirscht and I because we're handicapped. Got us through the security line and boarded in record time."
Cons: "N/A pls keep up the great work!"
Pros: "The plane was on time. The cabin was clean. Seats were fine. All but one of the crew were helpful and kind. Excellent flight with a wonderful pilot(s)."
Cons: "One crew member insisted on her own HERDING of us all in line for the restroom. She treated us all like preschoolers. We were already working out the problem, when she took it upon herself to yell loudly at us all to make room for one person. She sheepishly explained away her actions. Horrifying. I have never felt so degraded on a plane. I can barely imagine, how she would have reacted, if any of us had approached her in the same tone and manner."
Pros: "We upgraded to first class and enjoyed the 2 and 1/2 hour flight. Everything was painless."
Cons: "N/A"
Pros: "Friendly male agent at the check in desk took his time to get me a replacement receipt for my paid checked bag. Left on time. Arrived on time."
Cons: "Advanced check in by email did not work with no explanation. Did not make a difference in the end but it took half an hour at the desk the next day to straighten it all out, mostly getting the receipt."
Pros: "- friendly, efficient staff in airport and on board crew - with the delays, i felt staff kept as updated as much as possible"
Cons: "- 4 hours delayed (JFK not allowing us to land)!!! - delay in airport, delay in air (started to descend several times and then would go back up)"
Cons: "They had major problems with our boarding passes at the gate. Computer system mess up. Had to reprint our boarding passes several times for seat reassignment."
Cons: "Delayed-lots of waiting in airport. If info had been accurately updated via automated process (called airline--learn flight's on time when it indeed wasn't) we could've done something in the city that day as opposed to spending all of it in airport waiting. Other than that the flight was fine."
Pros: "Ok beer prices food limited and expensive"
Pros: "The flight itself was great. The people at LAX, however, were not so helpful, but we finally found the Sun County ground person to speak with, and he answered all our questions and was very, very pleasant."
Pros: "Overall the trip was excellent! Service, timeliness, staff, ... All excellent!"
Pros: "Great crew, clean plane"
Cons: "Plane was late getting in so boarding was an hour late"
Pros: "The crew was nice"
Cons: "There was maintenance happening on the plane after everyone boarded. It was a long wait on the plane and it could have been better if that was done before boarding."
Cons: "The flight was delayed for two hours"
Pros: "On time, good boarding process."
Pros: "Nothing I was traveling with my to kids and I ask if they can please provide me the setting for us together and they told us they can’t do it. I end up doing it by my self this is not good and didn’t get the help I need"
Cons: "Overall I didn’t like this flight at all"
Pros: "No flight. It was cancelled."
Cons: "Find a sooner alternate flight"
Cons: "American Airlines cancelled this flight and then sent one of my two checked luggages to another flight to Newark from Chicago O'Hare and didn't even think to put me and the luggage I left behind on said flight? Either they should have left both and let me deal with it OR send me on a flight."
Pros: "Crew"
Cons: "The flight attendant closed all the overhead bin doors...even though there was room in them and she INDICATED as much...so why did she close them DURING the ongoing boarding process. Very strange and very dumb!"
Pros: "Delayed"
Cons: "Delayed"
Pros: "Just one of the crew (a young African American female) was pleasant the rest were mediocre."
Cons: "The wait was horrible, the boarding was delayed and the plane was hot and stuffy. Very bad first experience."
Cons: "Flight was delayed 90 minutes"
Cons: "Instead of flying MIA-EWR I was sent to ORD and then to EWR arriving at 11:00pm"
Cons: "N/a"
Pros: "Nothing."
Cons: "My flight TO Charlotte was cancelled on Wednesday morning and AA couldn’t find me a flight to CLT on Wednesday so I had to spend 22 hours in the car driving to NC and back. I huge pain!!!"
Cons: "They left the lights on the whole flight"
Cons: "Bought a sandwich which was old ..."
Cons: "The flight had no pilot assigned to the flight yet the attendants still boarded us. Then we waited on the plane for an hour before exiting the plane. The attendants gave us little information on flight alternatives and when the flight was finally allowed to board again, they did not announce it and so had I not been waiting close by, I would have missed my flight. It was extremely disappointing but not shocking with all the scandals that have occurred this year with American Airlines. I do not recommend flying with them."
Pros: "Nice airline very accommodating. Loved first class"
Pros: "Terrible delay in plane on tarmac. Just nasty"
Pros: "Crew very quick and efficient in service"
Cons: "Over crowding, boarding is a jungle,"
Pros: "Smooth flight"
Cons: "Being delayed"
Pros: "ON TIME"
Cons: "NO ROOM TO BREATHE. AISLE TOO SMALL TO WALK WITHOUT HITTING SOMEONE AA IS MAKING BILLIONS PER YEAR IN PROFIT. SO CHEAP, YET PRICES ARE SOOOOOOO HIGH"
Pros: "Nice staff, on time"
Pros: "Flight crew was friendly."
Cons: "We taxied on the runway for over an hour. The plane was uncomfortably hot while we taxied. They could have waited to board the flight or served drinks while we waited."
Pros: "Priority boardinf"
Cons: "Being forced to pay extra for seating because no other seats available."
Pros: "Purchased extra legroom -- on time boarding"
Pros: "Helpful staff"
Pros: "we left on time and landed early. staff was friendly and kind."
Pros: "Wifi available. Big plus!"
Cons: "Couldn't get off the plane. A problem with the ramp."
Cons: "I was supposed to be in stand by and the screen continue showing I could go to the counter and get a seat and I have to wait till the end so that I was going to be given a middle seat. I said forget about it, to pay 75 dlls for a change of ticket and you make me wait till the end to give me seat u want, forget it, I know this is stand by ticket but I dont like the attitude of the people, they dont help you at all really bad service you should learn from other airlines giving at least if you are delayed an apology and sometimes miles reward, not just food... Thanks for the SERVICE (i dont flight with you no more, even though cheap flights, but cheap things are expensive)"
Pros: "Ecerything from the boarding to the seating assignment"
Cons: "Just have to be organize as they do the boarding process"
Pros: "One of the smoothest flights and landings ever."
Cons: "Each seat doesn't have its own screen. Plane feels older than JetBlue by a lot. First checked bag is not free like JetBlue. WiFi is another additional charge. Overall cost was significantly higher than JetBlue for less value."
Pros: "Had a airline steward named Scott that was very pleasant and nice all throughout the flight."
Cons: "The plane was late/delayed going from Dallas to Colorado and the plane going from Colorado back to Dallas was late/delayed as well ."
Pros: "I purchased extra leg room -- very spacious"
Cons: "Long weather delay -- over three hours."
Pros: "I did not like anything about the flight to be honest. Oh wait you did have cool club lights that were blue that tried to distract me from the fact that I had to take an American airlines flight."
Cons: "Holy moly. You know if you stopped charging extra money for checked baggage you wouldn't have a ridiculously annoying amount of customers with too many bags for overhead storage. Then you wouldn't have to threaten your customers to store their small bags under the seat. Then I would have room for my feet under the seat. When I would have been comfortable. I also wouldn't have to annoy my neighbor with trying to move and get comfortable. But instead the exact opposite happened and I'm offended you guys have America anywhere near your name."
Pros: "Paid for extra leg room...otherwise everything went very smoothly.."
Pros: "everything went smooth"
Pros: "Flight was on time."
Pros: "The flight crew had a sense of humor"
Cons: "That they bearded you like cattle in Cahrlotte"
Cons: "Aircarft could of had mor a/c"
Pros: "the plane was great"
Cons: "the flight was delayed one hour"
Pros: "Well, there wasn't any entertainment, but that's ok. The flight attendants were nice, and the flight was on time."
Cons: "No complaints here!"
Cons: "Flight was delayed and then cancel altogether. No vouchers provided for the inconveniences."
Cons: "No entertainment, screaming children and no food"
Pros: "Pretzels"
Cons: "This flight included a lot of delays."
Cons: "The delay"
Pros: "Clean"
Cons: "Seat assigned"
Pros: "Nothing"
Cons: "The AA employee at the counter in Batoj Rouge informed me that I would miss my connection at Charlotte Airport due to a delayed in the incoming flight. Hebgave me the option to flight the next day or flight the same day, and after a 2 hour delay flight to Charlotte where I would be provided a hotel room and a meal for the night. I asked several times if that information was confirmed and he repeatedly said yes. At my arrival at Charlotte Airport (near midnight) every AA employee said that they did NOT have any more hotels. It was obvious that everything was a staged lie since over 100 people had to spend the night in one of the the terminals where we were provided a pillow and a blanket. I am terribly disappointed for the lack of transparency in AA. I was told my some friends that they also have had experiences like that at the same Charlotte Airport. You have damage once again your reputation and from no own in will expect THE WORST from AA."
Pros: "Great crew made the trip pleasant."
Cons: "Aircraft had no WiFi, broken tray table and was pretty worn."
Pros: "Zip"
Cons: "Everything!"
Pros: "Fast and efficient"
Cons: "Seats could be more comfortable. Especially head rest."
Pros: "Not much"
Cons: "Small seat for first class; no inflight entertainment; terrible meal; lost baggage."
Pros: "Nothing special. It was an ordinary flight"
Cons: "More leg room and cushioned armrests"
Pros: "New seats are excellent"
Pros: "Not a whole lot."
Cons: "Everything. The flight was delayed by 4 hours. There was no food in first class. The luggage was put on an earlier flight ans delivered to a different gate. The person handling luggage in Gate A was rude. We had to go to the other gate at 1am to pickup our luggage."
Cons: "Clean"
Pros: "Got home without delays. As satisfactory as possible in economy class."
Cons: "Much better flight back than going to switzerland"
Pros: "Staff was friendly and helpful."
Pros: "Crew worked very well with us."
Cons: "Hard seat cushions and narrow seats."
Pros: "That goodness it was a short flight. Seats are small."
Pros: "On time"
Cons: "Too early Too full"
Cons: "No tv Flight delayed"
Pros: "The on time performance and good friendly crew"
Cons: "The seat where I sat had minimum recline"
Pros: "Arrived on time"
Cons: "Narrow seat"
Cons: "Flight cancelled with no explanation."
Pros: "On time"
Cons: "Paid entertainment"
Pros: "That it was over"
Cons: "Dallas to Newark worst flight I ever had crew was rude they did not control the guest well they pretty much let them do whatever they wanted not safe."
Cons: "Heading from BWI to Newark to Boston on 9/29 on United. There were delays at Newark airport which lasted about an hour, and meant that we would be super tight getting in for our connecting flight. We had been told ahead of the departure of the delayed flight that there would be someone on the ground at Newark monitoring the delayed connecting flights, in case a flight needed to be held. Well, we actually landed about 15 minutes before our connecting flight was due to take off. However, we quickly found out that not only were the gates closed early, but the flight tracker was showing the flight had actually left early. There was clearly no communication between on the ground crews, and everyone working at the airport once we landed seemed confused about the situation. By the time we got within eyeshot of our gate, the gate agents were telling us that the Boston flight was already closed. This meant that no one was even monitoring the situation for us, and that they made no effort to hold the plane for the five of us who were supposed to be on that flight. Additionally, that was the last flight to Boston from Newark, so they literally didn't give one iota of care for our situation. I had a 10am wedding to attend that next day, and even after telling the agent this information she still asked me whether I wanted to get on a 10:38am flight to Boston, which made exactly zero sense. After all of this, she ended up getting me on a flight into manchester (that flight had been delayed for 3 hours by this time, and was delayed again after I was booked on it) which landed at 1:24am, a full two hours and some change after I would have landed in Boston, and a full hour away from Boston. Luckily, my boyfriend had his car and was able to pick me up. I finally got to Boston around 2:45am. My suggestion to the airport crews is to actually communicate when you have issues like this. It wasn't our fault, but we were greatly inconvenienced and they did not make an effort to prevent the situation at all. Adding to this, our pilot for that first flight told us that the reason for the first delay was that Newark was congested with too many flights into and out of the airport. THAT is entirely their fault for not being able to properly gauge their own capacity and should not have ended up inconveniencing passengers! I end all this with an additional inconvenience- when I arrived for my flight on Sunday at 4:40am for a 5:55am flight back to DC, I was told that my return flight had been CANCELED. Somehow, in rebooking me on the flight to Manchester. So I had to spend 30 minutes on the phone with United to get that fixed at 5 in the morning and nearly missed my return flight due to crew incompetence as well."
Pros: "the warm baked goods when we landed"
Cons: "not so much leg space"
Pros: "Nothing"
Cons: "Everything"
Cons: "- The flight out of IAD was overbooked and left late. - My hand luggage was taken from me with promise of delivery at final destination - Staff in EWR was unhelpful and just short of rude - My luggage did not make the connection at EWR - There was no United staff in PoS to take my report of lost luggage -"
Cons: "The flight was canceled because of the weather and then I have to wait more hours in the airport for the next flight.."
Pros: "Boarding Crew Leg room Entertainment"
Cons: "Snacks"
Pros: "Everything !"
Pros: "Boarding was easy. Lounge in Santo Domingo was very nice. Fair price for ticket."
Cons: "Upgraded to business class for flight home. I had aisle seat last row. Cart left in aisle to keep cabin class from constantly using the bathroom by the cockpit. But they kept coming just pushing the cart aside and rubbing their butts on my arms and shoulders to squeeze by. I understand why they did it. Many times their was a long line and people bothering the guests in business class. I eventually complained and the cart was removed. The attendants really tried hard to minimize the traffic through that section. But to little success."
Pros: "N/A"
Cons: "I didn't like the fact I was unable to reschedule my flight due to medical reasons. The ticket I purchased was nonrefundable. I wasn't asking for a refund, I was asking to reschedule due to medical reasons of which I have a letter from my Cardiologist as proof of my condition. I saw my Cardiologist Baxter D. Montgomery, M.D. phone: 713.599.1144 on June 9th and was treated for uncontrolled Blood Pressure. I was advised to reschedule my flight after a follow-up appointment on June 23rd. On June 10th I Called United to reschedule my June 11th flight and was referred to Lowestfare.com at 800.678.0998. I spoke to Albert and explained my situation and was told that I couldn't reschedule. I asked to speak to a manager and spoke to Jane who only confirmed that I couldn't reschedule and nothing could be done. Not allowing customers with verifiable medical excuses to reschedule their flight is a shameful business practice."
Cons: "The flight was delayed by 2 hours causing me to miss my connecting flight to Indianapolis. Went to the service desk to re-book, and nothing could be done to get me out in time. Customer service was not great. I was flying to see my daughter graduate, and the only time they could get me out was when the graduation started. No hotel vouchers were given for the delay either, so the airport bench ended up being the bed. So I ended up being stranded in Newark for an additional 8 hours to just miss her graduation."
Pros: "Nothing"
Cons: "Departing flight was delayed, United could not get me to Richmond before 5 pm. Not acceptable. They had to book me on another airline. Never took the united flights."
Cons: "Flight delayed and missed connection"
Cons: "Delayed several times. Very inconvenient ."
Cons: "Took too long to get baggage"
Cons: "Lavatories did not seem to have been cleaned"
Pros: "I liked the entertainment to make the flight go by quicker and the comfortability of the seats."
Cons: "There was nothing I didn't like."
Pros: "On time, flight attendants were friendly"
Cons: "Delays.delays.delays.."
Pros: "Everything about my whole trip was amazing"
Cons: "Nothing"
Pros: "Flight was nearly three hours late taking off"
Cons: "United's inefficient practices resulted in a missed connection for which they did nothing to compensate me."
Pros: "Free new release movies available for free. Pretty good for a domestic flight. Lots of choices to choose from. Staffs were friendly, helpful, and attentive."
Cons: "No spaces left for carry-on luggage, even if I was able to put mine away. I felt bad for those after me."
Pros: "Flight was on schedule and arrived early."
Pros: "Great flight. Pilot flew away from hurricane."
Pros: "They were on time."
Cons: "They changed my seating choice."
Pros: "We were upgraded to first class and we made the flight, though we had to run."
Cons: "Running for the flight because the gate was at the end."
Pros: "I was able to get on an earlier flight"
Cons: "The middle seat, but I was glad to have a seat"
Cons: "Smooth flight, on time, safety procedures followed"
Pros: "Crew was attentive. I liked the wifi option to watch movies"
Cons: "Didn't like that I paid to upgrade my seat for more legroom but another person saw the empty seat next to me moved into it without paying and crew did nothing about it. Also paid $50 extra for priority boarding and security but was informed by the airport staff in Aruba that it didn't apply for that airport. Seats are a little tight"
Pros: "I was able to book at the last minute and received a decent price for a flight to st Thomas after I was not notified I didn't have a real ticket with american airlines."
Pros: "I was happy to have leg room on this flight. My first one was way too cramp"
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Colorado Springs - New York Flights
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