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trip was bad

Turbulence was bad and no complimentary water

Stewardesses were very nice and pleasant. We left timely and arrived on time.

My seat got randomly assigned and I was put on the back row window seat with no window. I wish I could have selected my seat from a list of free spots (w/o extra charge). I don’t like that you are charged for everything: seat change, water, and any snack. I would expect at least water as passengers get dehydrated from flying. Seats are uncomfortable, not much space from seat in front, and there is no recline. Feels crammed. Lacks hospitality majorly as I am charged for every little thing. I hope they don’t start charging for oxygen intake. I was not informed of entertainment options, but I’m sure they were not inexpensive. I will not be flying with Spirit Airlines again. There are other airline options that are less expensive (after you add all the additional fees up) and much more comfortable and hospitable.

- Gate attendants made clear announcements - Gate screen was kept updated - Boarding was by zones instead of a free-for-all like my last Spirit flight

- The backs of the seats should be harder because every time the person behind me rustled through their seat pocket, it felt like I was being kneed in the back. - After we landed in Chicago, we just sat for 20 minutes before continuing on to the gate, and pilots did not make any useful announcements about this.

Didnt get to take flight. Had to change and find my own way back to Tampa.

boarding went smoothly for the most part staff was helpful

somehow the plane landed late (even though we took off on time) then we got stuck on the plane

It didn't crash

Seats are the worst and don't recline

The crew members were really nice and apologetic. I feel bad that they have to represent such a poorly managed company

Our flight was delayed until 1 am then pushed back again to 4 am. We werent told about our changes until the last minute. In general there was poor communication. We were told we would get travel vouchers and then told we would get meal vouchers. The meal vouchers were all disorganized, so my friend and I never got them. Pretty terrible experience overall. I'm surprised the passengers were so calm. I pretty much never write reviews, so I'm saying this because it was actually really bad.

Nice new plane.

The crew did a good job with the sick woman.

Non existent

flight was fast

No media in-seat is frustrating.

Friendly gate attendant. Flight was early into LGA. Going through check in and security was a breeze in Denver, even with the long lines, a lot faster than what was expected.

Wouldn't allow me to connect to the "free" entertainment. The leg room was lacking even for someone at only 5'7"

I like that I made it home alive.

Everything about Departing and arriving was a Poor experience. I might not be using this particular airline again. 4 Airlines now on my list of do not use.

Customer service when my flight was delayed twice and then cancelled.

I hated that there were sudden updates of delays just moments before we were supposed to board, then delayed for a day, then cancelled. I was fortunate to be re-routed to San Francisco (I am on the way) now, through United airlines. All in all, it was a stressful inconvenience.

Rude and disrespectful

The food was pretty good.

They had no accommodations for our baby, and didn’t let us board first. It was an old plane with basic entertainment, TVs above the middle row and not all do them worked. It was particularly freezing on board. Some of the crew was nice but overall not very friendly or welcoming.

Why use old planes for such a long flight? Toilet overflowed, poor quality tv, and only peanuts?

Seatback tv.

Stewardess berated a man for leaving his backpack on the floor in front of him rather than politely addressing the issue. She told him you know better than that and don’t ever do that again. It was totally uncalled for.

Didn’t like the fact that online check in didn’t work on the Delta app.di

You guys did an all around great job and my flight experience was the best I’ve ever had. The quality of the service was exceptional.

My red eye flight was quick once we took off.

We were delayed, then undelayed. There always seems to be some type of hickup with my JetBlue flights in and out of JFK. The flight attendant that boarded us made numerous mistakes when calling up particular rows, then yelled at the passengers to move back and get out of the way. Once we landed, they weren't ready for us at the gate so we had to sit on the plane for around 10-15 minutes until they found staff to receive us.

Good choice of snacks for free. Leg room. Easy landing. Good choice of TV and movies.

No complaints. One of the flight attendants seemed kind of annoyed, and put off by any request anybody made.

The staff was super friendly and lively even though it was midnight. The flight was so smooth I slept through the landing

JetBlue was great as usual. Wonderful service and a smooth flight

We were delayed and this seems usual for late flights on JetBlue

Everything

nothing

Stewardesses were very nice and pleasant. We left timely and arrived on time.

My seat got randomly assigned and I was put on the back row window seat with no window. I wish I could have selected my seat from a list of free spots (w/o extra charge). I don’t like that you are charged for everything: seat change, water, and any snack. I would expect at least water as passengers get dehydrated from flying. Seats are uncomfortable, not much space from seat in front, and there is no recline. Feels crammed. Lacks hospitality majorly as I am charged for every little thing. I hope they don’t start charging for oxygen intake. I was not informed of entertainment options, but I’m sure they were not inexpensive. I will not be flying with Spirit Airlines again. There are other airline options that are less expensive (after you add all the additional fees up) and much more comfortable and hospitable.

- Gate attendants made clear announcements - Gate screen was kept updated - Boarding was by zones instead of a free-for-all like my last Spirit flight

- The backs of the seats should be harder because every time the person behind me rustled through their seat pocket, it felt like I was being kneed in the back. - After we landed in Chicago, we just sat for 20 minutes before continuing on to the gate, and pilots did not make any useful announcements about this.

nothing

Everything went very smoothly ppl were polite

- Gate attendants made clear announcements - Gate screen was kept updated - Boarding was by zones instead of a free-for-all like my last Spirit flight

- The backs of the seats should be harder because every time the person behind me rustled through their seat pocket, it felt like I was being kneed in the back. - After we landed in Chicago, we just sat for 20 minutes before continuing on to the gate, and pilots did not make any useful announcements about this.

Online Check in is a bit overwhelming. Too many adds, seat selection charges, etc. Too confusing

I was a little disappointed with the food options.

Flight was oversold. Agents refused to discuss my options. Supervisor insisted I had been given a piece of paper telling me my rights. Called airport police when I got angry at the treatment and complained. I made the flight but my last on this poorly run airline.

Had to pay $40 for carry on and 17 pp for seat assignmnent then didn’t have the seats chosen. They charge for softdrinks and no free snack. Flight arrived 3 hours late (weather) ... seats don’t recline - no entertainment at all and tray table couldn’t support a styrofoam takeout nor a laptop

It didn't crash

Seats are the worst and don't recline

I felt liteheaded at take off. I dont know if that's normal but i dont like that

Arrival time was on time.

It was just so cold, but next time we will bring a blanket.

Flight crew unhelpful. Ticketing staff rude. No compensation for flights missed because of their error.

- Gate attendants made clear announcements - Gate screen was kept updated - Boarding was by zones instead of a free-for-all like my last Spirit flight

- The backs of the seats should be harder because every time the person behind me rustled through their seat pocket, it felt like I was being kneed in the back. - After we landed in Chicago, we just sat for 20 minutes before continuing on to the gate, and pilots did not make any useful announcements about this.

Aircraft temperature was perfect. Economy Plus seats were roomy.

The entertainment system went down halfway through the journey and had to be rebooted. The hamburger was good and hot but didn't come with lettuce and tomato as advertised.

flight was fast

No media in-seat is frustrating.

Friendly gate attendant. Flight was early into LGA. Going through check in and security was a breeze in Denver, even with the long lines, a lot faster than what was expected.

Wouldn't allow me to connect to the "free" entertainment. The leg room was lacking even for someone at only 5'7"

The pilots explained why we were delayed and everything.

I can't wait until LGA is done with it's renovations. It's kind of a dumpy airport

Crew, food and boarding.

Limited entertainment selection. Tight setting with minimal leg room.

I like that I made it home alive.

Everything about Departing and arriving was a Poor experience. I might not be using this particular airline again. 4 Airlines now on my list of do not use.

What to like with AA?

Delayed by 2:38 hours at Chicago due to aircaft repair. Total layover 8:38 hours.

Nothing good to say about AA

AA screwed up reservations by rescheduling flights by 3 hours earlier (done not once but two times) causing 6 hour layover. This plus an additional 2:38 delay on next flight made the journey horrible. Will never book an AA/BA flight again for intrnational travel.

boarding went smoothly for the most part staff was helpful

somehow the plane landed late (even though we took off on time) then we got stuck on the plane

Had to pay $40 for carry on and 17 pp for seat assignmnent then didn’t have the seats chosen. They charge for softdrinks and no free snack. Flight arrived 3 hours late (weather) ... seats don’t recline - no entertainment at all and tray table couldn’t support a styrofoam takeout nor a laptop

Delayed for two hours then we board and sit on the runway for a half hour. Turbulence for the majority of the flight.

Fast boarding, good crew.

I knew of course what I signed up for, pay for everything bc the initial fare was cheap, but a cup of water? Seems like that could be complimentary.

You guys did an all around great job and my flight experience was the best I’ve ever had. The quality of the service was exceptional.

Hostess were professional and warm

Seats was too tight, no leg room and no room for stretching

Why use old planes for such a long flight? Toilet overflowed, poor quality tv, and only peanuts?

Didn’t like the fact that online check in didn’t work on the Delta app.di

I felt liteheaded at take off. I dont know if that's normal but i dont like that

Everything went very smoothly ppl were polite

Flight crew unhelpful. Ticketing staff rude. No compensation for flights missed because of their error.

Online Check in is a bit overwhelming. Too many adds, seat selection charges, etc. Too confusing

The flight was slightly delayed on departure and arrival.

Aircraft temperature was perfect. Economy Plus seats were roomy.

The entertainment system went down halfway through the journey and had to be rebooted. The hamburger was good and hot but didn't come with lettuce and tomato as advertised.

Omaha United personnel

Honestly not much

This flight was so delayed without clear communication about what was going on. We were rerouted mid flight as well. They made me check my backpack, because apparently now you are not entitled to both a carry on and a personal item. Attendants were rude. No power outlets on flight. This was undesirable.

What to like with AA?

Delayed by 2:38 hours at Chicago due to aircaft repair. Total layover 8:38 hours.

Early arrival, plane not crowded

Onboard wifi not working so no inflight entertainment

The food was pretty good.

They had no accommodations for our baby, and didn’t let us board first. It was an old plane with basic entertainment, TVs above the middle row and not all do them worked. It was particularly freezing on board. Some of the crew was nice but overall not very friendly or welcoming.

Nothing good to say about AA

AA screwed up reservations by rescheduling flights by 3 hours earlier (done not once but two times) causing 6 hour layover. This plus an additional 2:38 delay on next flight made the journey horrible. Will never book an AA/BA flight again for intrnational travel.

Easy to check in.

No outlets. Too expensive carry on fee.

The crew members were really nice and apologetic. I feel bad that they have to represent such a poorly managed company

Our flight was delayed until 1 am then pushed back again to 4 am. We werent told about our changes until the last minute. In general there was poor communication. We were told we would get travel vouchers and then told we would get meal vouchers. The meal vouchers were all disorganized, so my friend and I never got them. Pretty terrible experience overall. I'm surprised the passengers were so calm. I pretty much never write reviews, so I'm saying this because it was actually really bad.

Delayed for two hours then we board and sit on the runway for a half hour. Turbulence for the majority of the flight.

I was a little disappointed with the food options.

The flight and crew were totally fine. I slept the whole time.

There was not a single JetBlue employee at the Denver airport until exactly 2 hours before the flight. There were many passengers (upwards of 20 and many with small children) waiting around to check their bags and unable to access the food/bathroom/go through security. Everyone was confused and upset. While I understand that there are no flights for several hours prior to the late-night flight I was on, that does not mean that there is no need for an employee presence. Many people arrived multiple hours early because the most common destinations for Denver travelers are the mountain ski towns and the last departures of the shuttles that run from the mountains to the airport leave at 3:00pm. Therefore a large number of passengers arrive by 6:00pm for midnight flights and are left waiting in the check-in area until 10:00pm. The situation was made worse by the poor communication--there were signs saying that checkin was open only from 8:00am-11:00am, which left everyone very confused, given that we were on evening flights. There were many angry people sitting on the floor around the JetBlue counter.

Airlines lost my baggage took 3 days to finally receive all of my luggage

JetBlue is a excellent airlines

nothing to unlike

New plan was clean, good staff, pilot did great landing in storm

Even in an additional room seat, the seat cushion itself was very uncomfortable. The tracker map wasn’t working

Seatback tv.

Stewardess berated a man for leaving his backpack on the floor in front of him rather than politely addressing the issue. She told him you know better than that and don’t ever do that again. It was totally uncalled for.

Gate crew in DEN provided free refreshments at the gate during a 2+ hour flight delay.

The aircraft used for this flight comes from LGA as part of an out-and-back. Delays can be expected if there is an earlier departure delay in NYC. On 6/30, this aircraft was 2+ hours late while all other airlines (United, Southwest and Frontier) were all on-time.

Hostess were professional and warm

Seats was too tight, no leg room and no room for stretching

Crews were nice