Low season | February |
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High season | September |
Cheapest flight | $175 |
Board Milian spokesman with pre boarding , not after A group and without my spouse. Total BS, back to Alaska Airlibes I GO. oner 1.2M miles and 900 flights, and every time I fly SWA I regret it, thos will be last time, I only flew SWA but to time requirements fir a Funeral. NEVER AGAIN SWA
Board Milian spokesman with pre boarding , not after A group and without my spouse. Total BS, back to Alaska Airlibes I GO. oner 1.2M miles and 900 flights, and every time I fly SWA I regret it, thos will be last time, I only flew SWA but to time requirements fir a Funeral. NEVER AGAIN SWA
If your boarding Military, it should be with ore board, and with my spouse, so rude and stupid to not let us board together and before a group. All the other airlines clearly understand Military courtesy, this is why I Rarely fly SWA and Always fly Alaska
The first leg of the trip was great. The second leg from BWI to RIC was late, which was more screenful and tiring that late in the evening.
Excellent. The lady boarding the flight was awesome. Very efficient, and she got everyone on line.
I love no assigned seats and bags fly free. If Private Equity gets their way and forces Southwest to change they will be everyone else and I will stop being loyal to them. DON'T CHANGE YOUR BUSINESS MODEL!!!
The crew was nice. Boarding sucked. Instead of loading from the back to the front people just sat wherever and you had to wait for them to move to get to a seat. And the flight was 25 minutes delayed.
Since the flight wasn’t full, we had some extra room. Crew was great
Tight seats. Be prepared to sit in the middle if you are in boarding group C.
The crew was very nice and respectful and everything went well.
Great no problem boarding suitcase on time for pick up
Delta flight was great from the check in all the way to arrival. However, I had a very bad experience. I requested a wheelchair and the wheelchair employee that went to pick me up from the plane in Boston to bring me to the baggage claims told me I have to pay him. I was under the impression that it was a free service and I usually give tips but the person forced me to pay and since I said no because I was upset with his demand when my daughter walked in to pick me up he demanded payment from my daughter who paid him thinking maybe now it is a charged service.
6 hour delay including one after we were boarded. Horrible experience.
Horrible. Grateful to be alive but spent 13 hours at airport only to return back to my familys house and flight changed to next day. They tried to fix a part on plane, had no back up plane and after 10 hours , reattempted the flight and it STILL wasn't fixed. We got a meal voucher and rescheduled flight but there should be some other compensation for the 15 hours spent in airport
Nothing unusual. It was fine. I hate having to pay extra for my seat.
Everything was Okay. I was disappointed our luggage didn’t arrive with us and came in a flight 7 hours later. Representative said the will be delivered to the hotel. They have not arrived 24 hours later
We splurged and decided to fly first class. Seats were roomy. But flight crew arrived late to the airport. That delayed our flight. Most of the passengers had to try to make connections flights. I felt bad for them. We checked 4 bags. We got three from the baggage claim carousel. 4th one was lost. Delta online help wasn’t good. Baggage claim staff were sympathetic and nice but we waited around for almost 2 hours and it had t been found. They did find it several hours later and we had to drive back to airport to retrieve it. I won’t be splurging on 1st. Lass again anytime soon. I think we got worse service. I am also not a huge fan of delta but we have family in ATL so we don’t have a ton of choice. What should have been an easy flight turned into a stressful event due to flight crew tardiness and baggage mishandling.
In thirty years of traveling, mostly with Delta, this was the worst day ever.
The flight was so late that I had to change connecting flights, turning a five-hour trip into a fourteen-hour nightmare.
I am so shocked at the service in first class. We were not greeted or offered a beverage for 45 minutes into the flight. She did however have time to write a long note. I just wanted a snack and something to drink. We were never offered coffee and the snacks came after dinner? It was the oddest flight I have ever been on. The gentleman next to me got up and gave our dinner box’s to the flight attendant and asked for a second glass of wine for each of us. Our dinner boxes sat on our tray for 20 minutes. She was rather distracted. He then asked another flight attendant for wine… finally we had a second glass. I was trying to give her some grace, she also told the man next me we couldn’t have any more wine because we drank it all… after landing the seasoned traveler next me ask for her employee number. Then it was a mutiny! She was refusing and it got tense. The captain came and asked what was happening, the flight attendants totally gave a biased account of the fact. The captain told the police the man I was seated next to was intoxicated! That was completely inaccurate and it really escalated things. I policeman found me at the luggage carousel to verify the facts. The flight attendants made false accusations that he touched them! That never happened. It was a very poorly trained crew. I am so anngry and shock by the entire experience! It was terrible service! I would like a refund for what I paid to be in first class and the most uncomfortable flight ever. I always fly Delta, it has been wonderful. I was so flustered by the entire experience! Please give me an update on this matter! Thank you, Kelle Myers
It was reported to the passengers that Delta failed to schedule the crew properly. This error caused the pilot to show up about 30 minutes late. All in all Delta's inability to take care of this basic function resulted in about an hour delay.
I still prefer Delta, but Delta doesn’t fly to State College PA.
In this flight we had selected seating for our family in the middle of the plane in a 2x2 format. The airline changed them to the very back row of the plane and split them to 3x1. Why pay for seats that allow seat selection if the airline will just move them to the worst seats in the plane?
Never happened, because of the first delayed flight I lost the connection and had to wait overnight and take two flights to reach my destination.
The plane was delayed ~ 40 minutes. Communication could have been better. The entertainment was poor. We were not offered headsets by the flight attendants. The arm rest pad did not work properly, thus, I could not select what I wanted to watch.
A/C wasn't working. Made the 1.25 hour flight seem like 4 hours! Even at altitude it didn't cool down.
flights were on time, boarding was easy. maybe better snack selection, like mini kind bars?.
See my previous comments. I was probably booked in business but was moved to economy
No water on the toilets, dirty sits. 4 hours delayed departure.
East Lounge in Denver was terrible. Turning away active military on orders? Really? Sad.
The flight was delayed, but other than that everything was fine.
temp inside the plane was very hot and could not be adjusted.
It was late, then the bathroom was inoperable plus it was very hot as well. Plane was very old
I was bumped to first class so I got some food. It was OK. Entertainment is whatever you bring with you since there are no seatback screens.
Another American flight delay. Gate staff was gratuitously abusive of anyone expressing frustration. This will be my last American Airlines flight
Horrible. 4 hrs delayed with no explanation for the multiple push outs of time. Wi-Fi didn’t work properly and air vent above seat was partially clogged. Bathroom sink did not work. Anything else you want to know?
Delayed 6 times. Eventually rebooked and missed a whole day of my vacation. Hot mess
This is a new route from Philadelphia to Naples. It was sold out. The team on board was excellent. I’ve flown this route twice this year and the flight has been excellent. I hope American keeps the route.
It was a good flight - not overbooked and in time.
Horrible airline! They always got something messed up with their planes. 3 hour delayed made us missed both out flights. Had to wake up early in the morning next morning to get another flight!
There was over an hour delay to get my bags. Communication should have been better.