Requested for Hindu vegetarian meal by call and was informed we would receive on flight. Got on flight to find that Hindu vegetarian does not exist. Starved on both legs of flight. That is almost 24 hours. Plane should keep extras and customer service should give correct information.
Very hospitable. Really enjoyed the food. Got bumped up to Business class on both legs of the trip.
The boarding could have been better organized at Frankfurt. Was very scattered.
The food was good.
The seats were not too comfortable and the video screen was small.
Great service as always
Rude staff and poor connection management. Airport sucks.
Nothing it was a nightmare
The rude security staff, my previous British air flight from Dublin was 30’minutes late. Heathrow is terrible for connecting flights even with 2 hour leg room. What a joke. English people suck.
Very nice and comfortable
Not enough leg room, chocolate dessert
Flight on time, friendly crew.
Not so good meals. For a 9 long-haul flight only one meal provided, other was a cheap candy bar. Other carriers do offer breakfast. Traveled with child and did not allow priority boarding at LHR. Limited leg room, I assume this already a trend well known by travelers.
Nothing I didn’t make the flight
Heathrow security is slower than molasses and rude. They had to check my bags and it took them over an hour. They were condescending and very unprofessional. Also extremely slow.
One of the stewardess was very kind
The longer leg from US to Frankfurt was very difficult to sleep in because the mid cabin section light was not turned off
There was a name change needed for the flight..they weren’t able to support that at all resulting me cancelling the flight.
The crews were very kind and friendly.
I bought a ticket for ANA but my flight was United. It was ok but I payed extra to get flight with ANA so I was disappointed a bit.
Almost on time.
Should have 1 free check in luggage to Mexico.
It took you 4 days for you to get back to me with the confirmation number after I had requested it via e-mail. Also, you should note Lufthansa-issued documents never commence with "220-" and then the subsequent numbers. Lufthansa tickets are always issued with "2220-" at the beginning and then the subsequent numbers. You need to update your computers otherwise with the original Lufthansa-issued ticket number you provide at time of booking, the booking will not show up in Lufthansa systems.
|Flights Arrive in||Rome|
|Flights Depart from||Colorado Springs|
|Airlines||Lufthansa, British Airways, United|
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