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Frontier airlines delayed and then cancelled and offered no help with re booking so I could make it to my family. I had to purchase a brand new ticket with s better airlines to be able to get home for my mom's cancer treatments.

Plane didn't crash

Nickel and dime everything

Misleading, deceptive, and price gougers!!! Worst airline on the planet... Plane was delayed because aircraft was Dented

No amenities... pay for everything including: carry on, soda in flight, and basic seating. Seats don't recline, food tray the size of playing cards, no technology - tv, Wi-Fi, FM radio. Will never use again, Staying with American Airlines or Virgin! Horrible landing, my wife thought she was going to fall out of the plane. Flying United was the worst until now.

The flight itself was fine

The multiple delays for takeoff and waiting on the runway once we landed since another plane was occupying our gate

nothing

flight was delayed two hours because they couldn't find a single American airlines employee to sign off on some log book.sat on tarmac two hours because no one could sign a piece of paper!!! so obviously we missed our connecting international flight to dublin. called american customer svc, they made us call british airways, british airways said we had to call kayak, kayak said we had to call American. thanks for all the great customer svc. this is why everyone hates flying and all airlines are garbage. then finally in chicago american customer svc desk said they rebooked us on a British airways flight the same night, we traversed (ran) the entire chicago ohare airport only to find out british airways said we were not on that flight, were completely full and we had to go back to american. literally had to leave airport to get on train to go back to american terminal. they swear we are now (the next day) on this aer lingus flight despite our inability since last night to try and check in to that flight because aer lingus website doesnt work, no one answers their customer service number and their ticket counter at airport doesnt open until noon. suffice it to say we are still not on a flight to Dublin, ive missed an entire day of a limited vacation, and i will NEVER fly american again.

We left 25 minutes later, but arrived 25 minutes early!! I hVe flown many times and that has never happened!!

Offered a seat in the exit row at the gate. Accepted it, of course. Duh.

Boarding was very slow with so many passengers wanting to carry on all their earthly belongings. I was unaffected as I had checked my bag at the gate, but for some there was no room at all. Some early boarders were allowed to exceed the one-bag in the overhead rules.

Our flight attendant was delightful. Nothing special with a flight, as long as its was on time.

Everything

I don’t like the food

The crew was very kindly all the time, the on board entertainment is modern

No wifi, no movies, no power outlets. The budget airline I flew to Mexico (Volaris) was nicer.

Crazy cold all flight long, made me even waking up. They should have served gloves and hats.

... before takeoff necessitated return to gate from runway for technical inspection and approval before flight. That, plus de-icing, put us about one hour behind on departure.

Got there safe

We stayed in the plane for a hour and a half beforehand take off. We couldn't even get some water to drink. For the love of God

Friendly crew Friendly Gate Staff Super fast boarding

Seats were tight Overpriced upsell for “preferred” seating

The flight was delayed. It took longer than expected due to the hurricane. When we arrived, there was no gate so we had to sit on the runway forever. Then the gate checked bags took forever. I was supposed to have a 1.5 hour layover. I barely made my connection as I only had 20 minutes left until takeoff by the time we got off the plane.

With all the competition among airlines and the cutbacks we suffer as customers Delta manages to make you feel like you matter still. Timely boarding, actual help with finding seats making boarding efficient (not just hurrying you along), updates from the cockpit that you could hear and understand, multiple choices in snacks-one even a healthy option, staff that was friendly and interested in making it a good experience not one that seemed bothered they had to work.

Food and service was amazing.

With all the competition among airlines and the cutbacks we suffer as customers Delta manages to make you feel like you matter still. Timely boarding, actual help with finding seats making boarding efficient (not just hurrying you along), updates from the cockpit that you could hear and understand, multiple choices in snacks-one even a healthy option, staff that was friendly and interested in making it a good experience not one that seemed bothered they had to work.

Easy flight

It was a great Spirit trip there are no food, entertainment, etc. on this me friendly crew

The plane smelled like poop.

Boarding was quick Flight was on time

Drunken birthday party on board was never asked to stop whooping and hollering and was actually encouraged by the flight attendant who asked passengers to cheer and yell multiple times. Additionally, when they did not stop drinking their own alcohol after the flight attendants asked all passengers to refrain from doing so due to FAA regulations, nobody asked them specifically to stop. Gate change was not well-communicated, and no audible boarding announcements were made. The gate attendants failed to put any information about the flight or boarding on the gate screen intended for this purpose.

The flight was non stop at the time I was looking for.

Frontier is definitely a NO frills airline. The seats are very hard and uncomfortable and they charge for everything. It was not a horrible experience, but not sure I would use this airline again I the future.

I fly Frontier every 3 weeks from Fort Myers to Cleveland. I rarely have any delays or problems. With the exception of occasional bumpy weather.

Plane didn't crash

Nickel and dime everything

The flight itself was fine

The multiple delays for takeoff and waiting on the runway once we landed since another plane was occupying our gate

Haven’t gotten on it yet as I am stuck in DFW

nothing

flight was delayed two hours because they couldn't find a single American airlines employee to sign off on some log book.sat on tarmac two hours because no one could sign a piece of paper!!! so obviously we missed our connecting international flight to dublin. called american customer svc, they made us call british airways, british airways said we had to call kayak, kayak said we had to call American. thanks for all the great customer svc. this is why everyone hates flying and all airlines are garbage. then finally in chicago american customer svc desk said they rebooked us on a British airways flight the same night, we traversed (ran) the entire chicago ohare airport only to find out british airways said we were not on that flight, were completely full and we had to go back to american. literally had to leave airport to get on train to go back to american terminal. they swear we are now (the next day) on this aer lingus flight despite our inability since last night to try and check in to that flight because aer lingus website doesnt work, no one answers their customer service number and their ticket counter at airport doesnt open until noon. suffice it to say we are still not on a flight to Dublin, ive missed an entire day of a limited vacation, and i will NEVER fly american again.

Offered a seat in the exit row at the gate. Accepted it, of course. Duh.

Boarding was very slow with so many passengers wanting to carry on all their earthly belongings. I was unaffected as I had checked my bag at the gate, but for some there was no room at all. Some early boarders were allowed to exceed the one-bag in the overhead rules.

Was on time

Food, seat

Free movies, bags, snack, friendly crew.

You promised a full meal, I got a small ball of pasta, zero protein.

Very uncomfortable!!!!!!

On time, fast boarding

Too much airport security

The crew was very kindly all the time, the on board entertainment is modern

Crazy cold all flight long, made me even waking up. They should have served gloves and hats.

Friendly crew Friendly Gate Staff Super fast boarding

Seats were tight Overpriced upsell for “preferred” seating

The personal entertainment is always great on United

This was a comedy of errors of United being terrible at their own airport. The first plane essentially had a check engine light that they couldn’t figure out. Finally got us a second plane but then got delayed because they couldn’t get catering to come service the plane. The food on the plane looked like it has sat outside for hours. The oils in the hummus and bruschetta has seperated. Good try United but if you can’t get it right at your base how do you expect to get it right anywhere else.

Got there safe

We stayed in the plane for a hour and a half beforehand take off. We couldn't even get some water to drink. For the love of God

Food and service was amazing.

Pilot welcome to the plan was very nice seats was comfortable food was good

Crew attaitude is not really pleasant with passengers

With all the competition among airlines and the cutbacks we suffer as customers Delta manages to make you feel like you matter still. Timely boarding, actual help with finding seats making boarding efficient (not just hurrying you along), updates from the cockpit that you could hear and understand, multiple choices in snacks-one even a healthy option, staff that was friendly and interested in making it a good experience not one that seemed bothered they had to work.

The flight was delayed. It took longer than expected due to the hurricane. When we arrived, there was no gate so we had to sit on the runway forever. Then the gate checked bags took forever. I was supposed to have a 1.5 hour layover. I barely made my connection as I only had 20 minutes left until takeoff by the time we got off the plane.

Plane didn't crash

Nickel and dime everything

I LOVED our flight crew. Megatron (aka Megan the greatest flight attendant of all time) was so entertaining. I wish she was my flight attendant on every trip!

N/A

I fly Frontier every 3 weeks from Fort Myers to Cleveland. I rarely have any delays or problems. With the exception of occasional bumpy weather.

Practicality, assigned seats, non-reclining seats, clear "extras" policies and prices

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The price is of course reasonable, but only $10-20 less than Delta

Seats are tiny, stiff. They do not recline. Have to pay extra if you want to choose the seats ($22 extra to choose seats would equate to delta flight where they do not charge to choose your seat

The staff

The fact that you have to pay $45 just to carry a bag on is insane. It ended up being more expensive than the United flight after paying for my carry on bag, choosing a seat that doesn’t even recline after paying 40$ for the seat, and the coffee and water. I won’t be traveling with spirit again

Nothing

I got to the airport and they said that my return flight was cancelled due to me missing the the initial outgoing flight from Chicago days before. there was no notification, and since KAYAK emailed me the option of early check in, I’m guessing Spirit did not notify KAYAK either.

Crew seemed nice. Flight itself was fairly smooth.

Baggage fees are too high and the weight limit for luggage is less than all other airlines! Plus pay for checked baggage. They charge you for everything! Even on plane have to pay for all drinks even water etc. Seats not too comfortable and no leg room.

Haven’t gotten on it yet as I am stuck in DFW

the seat space just to tight not any leg room on long flight

Easy on getting the boarding pass

Bit crowded, flight too full

Old aircraft with broken recliners, non functioning earphones, no entertainment centers and no overhead lights. Flight attendant said they can’t help and accomordate to different seat.

Free movies, bags, snack, friendly crew.

You promised a full meal, I got a small ball of pasta, zero protein.

Nada

El vuelo salió atrasado . Teníamos acientos en AM+. Incómodos El sistema de entretenimiento no funcionó. Pedimos que lo vean para arreglarlo. Nadie nos acercó con respuesta. Mal trato del personal a bordo

Everything

I don’t like the food

Liked the exit row.

Hated the delay of more than 90 minutes.

The United stewardess was lovely

The women in the Redmond/Bend security were less than friendly and helpful. In fact she seemed intent on delaying us for no apparent reason.

Got there safe

We stayed in the plane for a hour and a half beforehand take off. We couldn't even get some water to drink. For the love of God

I love how amazing the crew & especially the pilot handled An unexpected emergency stop during the take off. A+++ I felt comfortable and not stressed with what was being done to work things out. A huge thanks to them !!!!!

How shitty some of the passengers were to the crew and what was happening .

No will fi

With all the competition among airlines and the cutbacks we suffer as customers Delta manages to make you feel like you matter still. Timely boarding, actual help with finding seats making boarding efficient (not just hurrying you along), updates from the cockpit that you could hear and understand, multiple choices in snacks-one even a healthy option, staff that was friendly and interested in making it a good experience not one that seemed bothered they had to work.

With all the competition among airlines and the cutbacks we suffer as customers Delta manages to make you feel like you matter still. Timely boarding, actual help with finding seats making boarding efficient (not just hurrying you along), updates from the cockpit that you could hear and understand, multiple choices in snacks-one even a healthy option, staff that was friendly and interested in making it a good experience not one that seemed bothered they had to work.

The flight was delayed. It took longer than expected due to the hurricane. When we arrived, there was no gate so we had to sit on the runway forever. Then the gate checked bags took forever. I was supposed to have a 1.5 hour layover. I barely made my connection as I only had 20 minutes left until takeoff by the time we got off the plane.

The flight was non stop at the time I was looking for.

Frontier is definitely a NO frills airline. The seats are very hard and uncomfortable and they charge for everything. It was not a horrible experience, but not sure I would use this airline again I the future.

The flight itself was fine

The multiple delays for takeoff and waiting on the runway once we landed since another plane was occupying our gate

Absolutely awful experience. Arrived 3 hrs ahead of time to check luggage and the line was wrapped all the way around the airport. No one working to direct the lines. Only 3 people working to check luggage the week before christmas. Almost missed our flight because the line was so long. Was advertised as some free seating options but when checked into flight 24 hr ahead of time had to pay $16 a piece for middle row seats at the very back of the airplane. Flight was delayed 3 hrs because one of the flight attendants did not show up. Will never fly frontier again.

Frontier airlines delayed and then cancelled and offered no help with re booking so I could make it to my family. I had to purchase a brand new ticket with s better airlines to be able to get home for my mom's cancer treatments.

The staff

The fact that you have to pay $45 just to carry a bag on is insane. It ended up being more expensive than the United flight after paying for my carry on bag, choosing a seat that doesn’t even recline after paying 40$ for the seat, and the coffee and water. I won’t be traveling with spirit again

Easy flight

I loved the staff, very courteous this time around. The ride was fairly smooth as well

The chairs are EXTREMELY uncomfortable

Boarding was quick Flight was on time

Drunken birthday party on board was never asked to stop whooping and hollering and was actually encouraged by the flight attendant who asked passengers to cheer and yell multiple times. Additionally, when they did not stop drinking their own alcohol after the flight attendants asked all passengers to refrain from doing so due to FAA regulations, nobody asked them specifically to stop. Gate change was not well-communicated, and no audible boarding announcements were made. The gate attendants failed to put any information about the flight or boarding on the gate screen intended for this purpose.