Daily cleaning, installation of cabin HEPA filters on flights from Colorado to Edmonton
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Scores according to KAYAK customer reviews
Cons: "100% as always.. delta has never disappointed! Keep up the good work guys"
Pros: "Availability of WiFi, a charging port and media options puts Delta a step (or two) ahead of their competitors. The professionalism of the crew, as well as the complimentary food/beverage options are also excellent."
Cons: "Not the airlines fault, but my 6’4” frame doesn’t fit very well in a middle main cabin seat."
Pros: "In flight entertainment"
Cons: "Food provided, other than snacks, would be a plus"
Pros: "We arrived eventually."
Cons: "Flight delayed three hours. Payed extra for an earlier flight. Very disappointing."
Cons: "Delayed 4 hours"
Cons: "Getting to Venice on time. Our late arrival cost me a 90 euro shutle."
Pros: "Comfort + was nice."
Cons: "Had a middle seat between two other men. I was given my seat by the gate. It would have been nice if they placed my more strategically. That might be asking too much but seems reasonable."
Cons: "Choice of healthier snack"
Cons: "Have rhe right to carry at least one luggage per person at no cost. Besides carry on and personal item. Tickets prices and luggage costs are extremely expensive."
Cons: "Seats are so small. Flight was delayed."
Pros: "Staff from Check in to aircraft very pleasant. Snack choice in Coach impressive."
Cons: "Denver airport is far too large for there to be such a small security check therefore it took forever and I missed the flight. Delta tried to charge me $1000 for another ticket to Albany and I decided to fly with another airline for half the price instead"
Cons: "I bought a ticket thinking i bought it through kayak but I actually bought a ticket through a third party in India. Where no one spoke good English. I called the agency to find out if I needed a Visa for my visit to Australia and the told me no. So when I showed up to the airport I didn’t have the right documents and I MISSED MY FLIGHT. Also the wouldn’t just change my flight and charge me the change flight fee. They cancelled my flight entirely and made me buy a whole new ticket!!! Worst flight experience I’ve ever had and this is not my first time flying to Australia or out of country."
Cons: "Had to wait for the crew from another flight before boarding p"
Cons: "The seats were in bad condition, I was surprised as Delta usually has well cared for interior and exterior airplanes."
Pros: "The flight attendants were all helpful and pleasant. The seats were comfortable. We were provided with plenty of liquids."
Cons: "The landing was pretty tough and we took off almost a half hour late."
Pros: "Check in Denver super helpful Gate staff hustled to turn around flight Flight crew excellent"
Cons: "Flight delayed, almost missed international connections"
Pros: "Boarding, friendliness of staff"
Pros: "Everything was easy and smooth."
Pros: "Tried the free WiFi and movies"
Pros: "Anything from free WiFi, entertainment, leg room, commentary drinks and snacks. Great service!"
Cons: "price could be cheaper"
Pros: "The staff was polite and snacks were good (healthy options)."
Cons: "Nothing was terrible, but due to the short flights I assume they don’t worry about having planes with entertainment available."
Pros: "Short flight"
Cons: "In SLC they boarded by row numbers and not zones. Weird..."
Cons: "Engine problems-2 hour delay"
Pros: "Good flight crew"
Cons: "Delayed due to mechanical issues. For 3 hours. No offers for free drink or wi fi. When we finally land we were on the runway for half hour."
Pros: "Everyone was fairly friendly"
Cons: "Cramped foot room"
Cons: "Bags never arrived at the listed baggage claim. After 45 min, I saw bags on a different claim station and I notified everyone standing around. BUT, I filed a claim with Delta and was immediately given 2500 miles, as guaranteed!"
Pros: "Delta is great"
Cons: "Poor Delta DEN counter agent experience. Name on ticket didnt match Delta profile name nor TSA [rofile name. Delta counter agent would do nothing, except blame TSA. Would not check ticket name vs profile name. Happened two consecutive flights. Flight tomorrow morning has no TSA Pre clearance on boarding pass. This will be three consecutive flights. Also seated me next to a person who needed 2 seats to himself. Please never seat me next to a passenger who cannot fit in their own seat. I am switching to SWA."
Pros: "On two of the legs of the trip they notice I was a tall person with long legs and upgraded me to seats with more leg room!! I didn't even ask. Thank you."
Cons: "On the way back there were open seats with extra leg room and I asked the gate attendant if it was possible to switch my seat to one with more room and they said they only could if I paid extra."
Pros: "Crew was nice."
Cons: "The Entertainment sucked. Again I was sitting in comfort class which in theory should buy you more comfort and better entertainment. There was a ton of movies from the 90s and the same movie selection from about 6 months ago when I traveled with them. Also, what is going on, with having to use your own cell phone to watch movies on the plane? Whatever happened to the screens in the backseat of the front seat? I ended up with neck pain from trying to watch a movie on my phone. Delta has become very cheap. It is going into some serious decline."
Pros: "Entertainment system is awesome and similar to what I usually see only on international flights."
Pros: "Most comfortable flight I have taken in some time. Spacious seat, power, good entertaiment, attentive flight crew. On time. Not usually a Delta flier, but times and destination made Delta the choice. Turns out a great choice."
Pros: "What a city.. Unique for hell sure..."
Pros: "Crew was the best!"
Cons: "I really dislike the snack boxes. Snacks need to be more like a small sandwich or grapes, cheese and nuts. Not all that packaged stuff."
Pros: "Boarding super excellent! Also: Best landing I've ever experienced! Props to the pilot!!"
Pros: "Newer plane with movies."
Cons: "Airlines pack you on so tight."
Pros: "Excellent crew and comfortable flight"
Pros: "Friendly Staff"
Cons: "Check in was very hectic due to limited staff and getting bumped by the red carpet flyers. Boarding is always a little congested due to the lines. Better snacks please!!"
Pros: "We purchased economy tickets in Delta. With these tickets you don't know where you are sitting until you get to the airport. Well, we lucked out and got the Plus seats! We got free alcoholic drinks, and big plush seats! We left right on time and got there early! Overall a great experience!"
Pros: "Great,I loved it!"
Pros: "The moviea"
Cons: "The time of night"
Pros: "I didn't like anything because the fly leat 3 hours"
Pros: "Smooth ride. Delta got everything right from takeoff to landing."
Pros: "Entertainment options"
Pros: "Flight crew was very personable; cheerful and courteous."
Pros: "Everything. Thank you"
Cons: "Everything was perfect. Thanks."
Pros: "Always a pleasure when flying with Westjet. Crew is always better than Air Canada"
Cons: "Update the seats please. They are so old and there was no cushion"
Cons: "One of the crew members seemed really bother by everything. She was not smiling or even looking at customers when handing drinks over."
Pros: "Entire experience went smoothly. Right from when I booked by tickets to checking in at the airport. I was kept informed of changes to the flight itinerary and didn't have any trouble throughout the process."
Cons: "Nothing really could be improved other than typical airline problems that can't necessarily be solved. We did fly out of LAX on our way home and that was more of an unpleasant experience as there is not near enough seating for people waiting to board their flights."
Cons: "Missed my connection"
Pros: "safety first."
Cons: "I missed the flight because the delay of the anterior connection and custom, and they didn't give me a new ticket, I had to buy a new one."
Cons: "Late by 2hrs"
Pros: "As always great service and flight"
Cons: "Nothing to report"
Pros: "Everything about the flight was fine except the delay waiting for the new crew."
Cons: "The 90 minute delay taking off. The difficulty getting WestJet Connect entertainment software to work with my laptop. I finally gave up & watched tv on my phone."
Cons: "On time"
Cons: "No sink in the bathroom...gross. Also, very very small seats."
Pros: "Staff was good."
Cons: "Delayed by 1 hr, no coffee or tea. Food choices very limited"
Pros: "it was on time"
Pros: "very nice."
Cons: "Plane seemed older and less leg room for a 6’4” guy. No TVs or monitors to track flight info."
Cons: "See above"
Pros: "The crew on the ground and in the air were great. So helpful and upbeat. Every attempt was made to ensure our comfort and safety."
Cons: "I was in a window seat next to a small child and her mother. They were both lovely, but I couldn't move for the bulk of the trip because they slept most of the way. Not the fault of the airline of course, but if there was a bit more leg room, it would have been a less claustrophobic trip. I used to fly a lot back in the 70s and early 80s and I don't remember ever being so uncomfortable. I have another trip flying back home at the end of the week, and, quite frankly I'm dreading it. Also, it was impossible to hear the captain's address, the on-board instructions, or various other announcements, in the airport and on the plane. Especially on the plane; the speakers were far too quiet to hear anything the captain said other than it was a nice day."
Cons: "The wifi is paid.. no TVs"
Pros: "Smiling faces and humor from the crews."
Cons: "No tv in back rowa"
Cons: "Late landing as usual and YEG's ground crew wasn't ready ... also as usual."
Pros: "What can you say -They were their usual great !"
Cons: "delay of 1 hr."
Pros: "The staff were nice enough on the plane"
Cons: "They said we were pre boarding so we went and stood in line with our 2 year old. Finally after 15 minutes they actually started letting the line through when they could have just waited 15 minutes to even announce the pre-boarding line. Then we boarded the plane and it was late and another 30 minutes waiting to fly. There was no TVs.. and whatever, we brought our iPad We got to Edmonton and our car seat was quite damaged. West jet couldn’t give us anywhere near the car seat we have and not one that fits in my car."
Pros: "Great price!"
Cons: "All good! No complaints!"
Pros: "On time. Quick flight. Reliable"
Cons: "Food was cookies and coffee"
Pros: "Some of the people who helped with wheelchair assistance for my dad were kind."
Cons: "1. I previously asked for wheelchair assistance for my father and when we dropped off our bags the agent said she would get someone and told us to sit in the waiting area. After five minutes no one came so I went to the assistance desk and they said they hadn't been informed so they sent someone right away. If I hadn't been there to ask, I don't know how long my mom and dad would have sat there. 2. The man who wheeled my dad to the gate was very nice and he said he arranged for all of us to sit together, which was nice because I wasn't able to sit with my parents since we weren't able to choose the same row when we booked. When we boarded, we found out that the seats hadn't been changed, and the person who previously booked the seat beside my parents refused to move so I sat in the row beside them. These problems were minor but they highlighted a lack of communication between staff and the attendant dealing with us wasn't the most friendly either. I used to fly westjet in the early days when I still lived in Canada and I've noticed that the level of service has gone down. Thank you for allowing me the opportunity and space to comment. Asunción Perez"
Cons: "I didn't like having to go outside in the cold to board the plane and to deplane."
Cons: "I was given a ticket with the seat 3A (one of the plus seats); I didn't ask for it or pay for it, I just got that seat when I was checking. After I found out it was a plus seat, I acknowledged to nearby the flight attendants and nearby passengers I didn't pay for this, that there was a mistake, and I could move if there was someone who did pay for it. What I received from the flight attendants are accusatory remarks/comments about how shouldn't be there because I didn't pay for it (after I acknowledged this before anyone even had an issue about it) and passive excuses that didn't make much sense when I asked them why there ws this issue in the first place. I was fine with moving seats from what I was initially assigned to, I was fine with being moved twice thereafter (first moving to 21E, then to 23E). What I was not fine with was 1. the accusatory tone by the flight attendants that I tried to take someone else's seat 2. even though I was given the seat by the person at the check-in desk when I didn't even ask for it and 3. after I was the one who initially brought up this issue in the first place and was willing to changet seats with he rightful passenger. Please learn to take responibility for your actions and mistakes and errors rather than blaming it on a passenger who just wants a safe flight home. Thanks."
Pros: "Flight was good, crew was courteous and boarded on time. Cabin space was adequate and the entertainment provided through WestJet’s app is very good."
Pros: "convenience and smooth ride"
Pros: "Canadian airlunes are the worst nothing good about them"
Pros: "The reliable, friendly crew"
Pros: "Very helpful employees letting us know procedure of bosrding"
Cons: "All good"
Pros: "Clean and comfortable seating and polite and helpful crew."
Pros: "It was a good flight. Comfortable and on time."
Cons: "I rated food low as there wasn't any nor did I expect it. No problem."
Pros: "Everyone was kind and helpful. Keep up the good work."
Cons: "Trip was too short."
Pros: "This was my first time flying Plus and I don't think I can ever go back. Worth every penny."
Pros: "Most things"
Pros: "The staff was nice, they were very professional, efficient, and friendly, The seats were comfortable the plane was clean."
Cons: "Some of the announcements were a bit fuzzy."
Pros: "Friendly staff"
Cons: "All flights boarded late, they ran out of food for purchase on long flights and the seats are uncomfortable."
Pros: "Airport Terminal waiting area was nice."
Cons: "Changed planes, changed seats after paying for advanced booking. Service was poor, cabin was hot."
Cons: "Seat space was too tight"
Pros: "Really great attendants. Friendly and humorous."
Cons: "They took the tablets pretty early it felt. 45 minutes before we landed. But other than that, great experience!"
Cons: "Great flight"
Cons: "cabin was too hot"
Cons: "Seats are tooo small. Plane too warm and air nozzle pressure too weak. Shape of window made seat even more narrow. Wow!"
Cons: "Air Canada needs to step up their game and get better in seat technology."
Pros: "Boarding easy & fast"
Cons: "Plane lat, extremely hot, & only 1 explanation with no updates"
Pros: "I liked that they didn't make a fuss when boarding that I wasn't in the section but needed to board earlier due to a knee injury."
Cons: "That they didn't really stop long enough for me to ask for a snack. They asked the other side but as I was on the window seat, I couldn't seem to get their attention."
Cons: "Really doesn't fit into the "didn't like" category but my boarding pass said Zone 6, however there was no Zone 6 called nor signage for it. Even the person checking our boarding passes was surprised. Just a comment really!"
Pros: "Only thing good was the brevity of the flight."
Cons: "The aircraft was dirty and ridiculously cramped. Air Canada undermines its brand by flying planes like these."
Pros: "The service"
Cons: "Nothing so far, thanks."
Cons: "Delayed flight"
Pros: "1 stewardess was great"
Cons: "Flights were delayed. Did not check boarding passes which was scary."
Pros: "on time"
Cons: "Aircraft was switched for maintenance. Incredibly late arrival"
Pros: "The flight crew were helpful and friendly"
Cons: "I was forced to miss my second flight because the first airplane malfunctioned"
Pros: "I watched incendies and lion and both were great films so I commend your film options. The crew were all pleasant and the flight itself was good."
Cons: "The chairs have no low back support. I rolled up my sweater and put it behind my low back because the chair is so poorly designed. It seems to encourage a slouched position. maybe you have it that was to encourage people to upgrade their tickets. I hope that's not the case as that would be cruel."
Cons: "Rather than notify the passengers that our flight would be delayed prior to our arrival at the airport, we waited at the gate for several hours."
Cons: "The temperature, it was cold and asked an agent to turn up the heat atleast and got ignored. The seats were extemely uncomfortable"
Pros: "Buying wine was a good idea. It's a good cure for frustrations."
Cons: "I had trouble checking in online AND printing boarding pass at kiosk. Plane left 45 minutes late. Boarding was chaotic. Headphones did not work with entertainment system. Drink order was incorrect... I just had to pretend I was on crappy public transport for two hours for a one hour journey. I laughed out loud when they announced on flight that Air Canada was voted best North American airline. Riiiiight."
Cons: "That there was no meal included. Only ordering extra through the cafe catalog"
Cons: "The prop aircraft that Air Canada uses for the YYC-YEG route are old and cramped. They do nothing for the Air Canada brand."
Pros: "I had an aisle seat"
Cons: "The plane sat on the runway in Denver for over an hour because they couldn't figure out their furling situation. Many people nearly missed connections because of this. The crew never let us get up to go to the bathroom on an international flight because of some small turbulence."
Pros: "Nothing! Unpleasant unhelpful crew at gate, no better onboard, absolutely moist cramped seating ever! Disorganized and late- boarding, departing, waited to disembark at arrival, 25 min before first bag off baggage......dreadful no one cares"
Cons: "Thank you for choosing Air Canada- smiles and goodbyes- where's all that Before you leave? They treat you like problem cattle to be dealt with, you're anonymous and valueless until you leave then they look at you and thank you?! Missing sincerity And service!"
Cons: "Poor snack options"
Pros: "A few turbulents just before landing but great flight crew."
Cons: "Constant gate changes. Getting a seat number assigned was tedious"
Pros: "I arrived safely with my children"
Cons: "No snacks"
Pros: "There was a hour delay but once on board the crew and flight was excellent."
Pros: "Decent movie selection on one of my flights"
Cons: "I had booked my Air Canada trip and had a single stop-over while I switched to a different plane. Both of these planes were Air Canada. I Even though I made it through Customs in the shortest time possible, and back through security, I still managed to narrowly make my second flight. They were final-calling my name and actually taking off earlier than expected. Had I been 2 more minutes late, my flight would probably have taken off. I didn't check any bags either, so had I checked one, I don't think I would have made my second flight."
Pros: "Got free internet for their troubles."
Cons: "They boarded us already a half hour late on our plane. Then after we were all boarded they decided to tell us that the pilots had not even landed from their previous flight yet. Once the pilots finally got on board the aircraft they still took another 40 minutes to do their routine checks. Almost two hours later we finally took off."
Cons: "Late leaving. Plane packed full. Cramped seating, overhead bins full. Carry on baggage seems unregulated. Air Canada does little to make flying pleasant. Cramped seating getting worse and worse. If you are tall, be prepared to suffer."
Pros: "I like that Air Canada provides entertainment and its flight attendants are really good."
Cons: "I rarely fly these partner airlines without experiencing major delays, and the delays are always announced after I have cleared security, forcing me to spend hours at the airport. The claims of "weather" are specious: they don't fly enough planes and they don't properly maintain the planes they do fly."
Cons: "I found the crew members more involved in there own personal conversations rather than the guests.... Trying to get there attention was virtually impossible...."
Pros: "Online booking,boardong pass, alerts"
Cons: "Too hot and cramped"
Cons: "Plane way too cold, seat would not recline"
Cons: "So uncomfortable"
Pros: "Onboard service staff were very good."
Cons: "Flight was one and a half hours late leaving."
Pros: "Crew was friendly and courteous."
Cons: "Flight delayed as usual (for Air Canada)"
Pros: "Good on flight entertainment. On this flight we had a good crew and good staff. However it has been mixed in the past with air canada"
Cons: "No food or snack. Only drinks or food for purchase."
Cons: "They should have checked the plane before boarding. When the plane was ready to take off they discovered an issue with the lavatory. we had to sit in the plane for more than an hour to get this fixed."
Pros: "Staff was courteous and friendly. Check-in was quick and painless, despite the mobile boarding pass not working properly."
Cons: "Did not ear food or use the in-flight entertainment. Seats are TINY! As a person with very broad shoulders, I found myself literally wedged into a corner as to not bump the person next to me. These planes should not be 3 seater when they are designed for two."
Cons: "Customer service flight rebooking"
Cons: "No cookies or pretzels."
Cons: "No monitoring of travel route"
Pros: "Crew members were very helpful and friendly."
Cons: "We were delayed another hour on the tarmac for refuelling. Seems like they should have delayed boarding."
Cons: "Air Canada has the worst customer service. Hate flying with them"
Cons: "They lost my bag which was full of important clothing I needed for interviews this week."
Cons: "It wascancelled and rebooked for next day. Then the person whi gave me the ticket told me no hotel booked other one told me just take a blanket and sleep in the airport!!!!!! Is that a joke!!!!"
Pros: "An Air Canada rep over the phone"
Cons: "Gate agent, zero entertainment (and no warning that we should download an app inside airport), poor food, flight attendant wouldn't bring coffee to us (made us go to the back)"
Cons: "i booked a flight through kayak going from denver to milan. i showed up at the airport in denver to fly out yeserday only to find out that i was going to frankfurt germany. i am now in munich germany and never made it to milan. i was one of many people i met on the flight that also booked with air canada thinking they were headed to milan. air canada kept trying to put the blame off to my booking company. i don't know who to be ticked off at. please advise."
Pros: "Great crew. Nice airline."
Cons: "Both flights were over 30 minutes late. Otherwise they were just fine."
Pros: "Better plane than previous"
Cons: "Had to be rerouted to Calgary because I missed my connection"
Cons: "Fast boarding"
Pros: "Fast boarding."
Pros: "A typical uncomfortable flight from Grand Junction to Denver. The crew was great."
Cons: "More leg room, seat very uncomfortable."
Pros: "Plane was delayed then we were switched to later flight."
Cons: "Send another plane to get the three flights that were bumped."
Pros: "The crew was helpful and nice."
Cons: "It was delayed a lot."
Pros: "The crew was outstanding and landing was smooth Very welcoming"
Cons: "I wish they would give us more snacks But overall it wa fantastic"
Pros: "Polaris seating is very roomy and comfortable"
Cons: "No jet bridge for our flight. We had to be bused way across the airport and climb stairs to board, which made the whole boarding order meaningless. Surely this flight deserves a jet bridge from the actual terminal gate. Also, our bags did not come out in Houston and a United person told us there were no more coming, so we cleared customs and went to our next flight. This caused us to wait 1 hour in San Antonio for our bags to show up on the next Houston flight!"
Cons: "Significant delay-no weather issues, didn't make sense."
Pros: "Not much. Did not get some"
Cons: "Delayed and cancelled"
Cons: "Got to Edmonton way late after a lot of flight changes and rederecting due to missed connection in Huston"
Cons: "They forgot to stock food and red wine. Ran out of white. A joke. Pretzels. United is not a consumer oriented airline anymore. Attitude is they are doing customer a favor just being there. Best avoided."
Cons: "Flight was so delayed we would have missed our connection and been stranded in DC overnight, so we had to push all our reservations back and missed a full day of our vacation."
Pros: "United was able to rebook early the next morning"
Cons: "Change in travel plans"
Pros: "Good flight"
Cons: "The restroom on the plane was not clean. The WiFi wasn’t working but we were still able to watch in flight United tv with the app."
Cons: "whereupon it printed a boarding pass and luggage tag to Houston for a previous customer who had apparently started but not finished checking in. Now I wonder if United will actually charge my credit card for his flight?"
Cons: "The team in the airport seemed unsure about how to handle situations including checking people in, using the new TSA pre- check line, & resetting is he security equipment."
Pros: "Some of the attendants offered me one of the bigger seats since I'm a big guy."
Cons: "The main flight attendant wouldn't allow it since I didn't pay for it."
Cons: "All was good"
Pros: "The quick flight."
Cons: "The crew. It was obvious she does not like her job. She seemed as if the people are an inconvenience and everything was so repetishous."
Pros: "The flight was short."
Cons: "Felt cramped and"
Pros: "Plane travel is not my favorite, but I was impressed at how smoothly everything went. Had some decent coffee and a delicious caramel-filled cookie during flight that made me very happy. Loved having a female pilot and power receptacles in each row, too."
Cons: "I wish we didn't need the United app in order to use the Wi-Fi. Or, I wish that I had known in advance, since my tablet is Wi-Fi only. Minor thing."
Pros: "Direct flight. Took off on time and landed early. Decent amount of leg room and friendly staff. Overall very smooth experience."
Pros: "Food choices"
Cons: "Average service"
Pros: "Seating grouped in twos. Return trip. The stewardesses were friendly and delivered with humor."
Cons: "Nothing free. Plane seemed a little old"
Pros: "The crew members on the flight were alright."
Cons: "3 hour delays. I have never had an on time united experience."
Cons: "Flight had mexhanical problems. Waited in plane for 90 minutes then we came off the plane. I changed flights...still waiting for my bags."
Cons: "Gave me the wrong seats"
Pros: "Kudos to the gate attendant for enforcing the carry on size limit! She required a passenger with a large bag to check it instead of hauling the oversize suitcase onboard. I wish more agents would be this diligent!"
Pros: "They gave me something to drink..."
Cons: "Didn't give us peanuts or any snack items and everything else had to be paid for which I think the pricing on those items were expensive that is abusive unacceptable and me as a military personnel I think there should be some kind of consideration in all those matters including paying for luggage $25..."
Pros: "leaving on time"
Cons: "Crew's facial expression were upsetting to see since they looked unhappy. Should I be worried about my flight?"
Cons: "Not the friendliest of crew. One of the three ladies seemed almost unable to smile."
Cons: "For some reason, the crew was not letting anyone bring their carry-on bags onto the plane, but there was clearly enough space in the overhead bins. If there was an issue with putting stuff in the overhead bins, they should have explained why we couldn't bring our belongings with us instead of yelling at people for trying to bring stuff on the plane that had plenty of space. I saw 4 or 5 bins that were completely empty and that was in the back of the plane I don't know what it looked like closer to the cockpit. Either way, the gate crew was very rude to everyone and it was very unpleasant to experience. Thank you for taking the time to review my feedback."
Cons: "So crowded it was unbelievable. The seats are jammed together way too tight"
Cons: "Lost $700 on this trip. The refund policy was extremely unclear, and the time window for valid trip insurance was extremely short. The purchase of insurance was useless."
Pros: "The crew was too notch!"
Cons: "United continues to drop the ball on every flights I take. I only fly them when I absolutely have to bring platinum on delta and mosaic on JetBlue. Consistently worse vs those two start to finish."
Cons: "The check-in staff was dismissive and unhelpful when I arrived past the 45 minute bag check cut-off time due to traffic. No help getting a bag check refund even though I paid for it a day early. Come to find out that the gate staff was courtesy checking everyone's bags anyway, and they took it with a smile. Those fools at the front were content to take my money and tell me to somehow mail my luggage to my destination (not possible since the flight was boarding in 35 minutes). There needs to be communication with the check in staff regarding courtesy check ins."
Pros: "Crew were fine."
Cons: "Twelve hours of horrible delays, missed connections, and running through airports due to poor aircraft maintenance and mechanical problems. Will never fly United again if I have a choice."
Pros: "Friendly crew and easy boarding."
Cons: "No inflight entertainment due to the fact I didn't have the United Airways app."
Pros: "It isn't that the food was "bad," it was just a very short flight, so there wasn't any food to speak of. And, because of the short flight, entertainment was nonexistent."
Cons: "Delayed boarding, no overhead room, change of gate.... Kayak informed me of gate change and delayed flight easily 30 minutes prior to board change in the airport"
Pros: "Flight attendant, Annelle, was very attentive and friendly throughout the flight. The other flight attendants were as well"
Pros: "They know their business"
Cons: "No free Internet. Costs too outrageous."
Pros: "Boarding was very fast and efficient. Seats were as expected on an airplane. The flight was only 45 minutes so there was no entertainment or food to really be able to rate them on it."
Cons: "The one flight attendant spoke super fast so it was a little hard to hear her clearly."
Pros: "STEWARDESS GAVE ME FULL CAN OF JUICE"
Cons: "2 HOUR DELAY CONDESCENDING REP AT TICKET COUNTER"
Pros: "Seat itself was comfortable."
Cons: "Out of several beverage options. TV was not working at my seat. Seats also a little cramped. Boarding seemed disorganized."
Pros: "Boarded on time and landed on time."
Cons: "This flight did not exist. The flight was operated by united and was cancelled a long time ago. Air Canada did not inform us of the flight cancellation and did not take any responsibility for it. United did but inform us of the flight cancellation and blamed air Canada. I fully blame kayak for our ruined vacation and will never use this service again in my life."
Pros: "When they couldn't do their job they turned us over to American Airlines."
Cons: "Cancelled our scheduled 1:30 pm flight from Austin to Chicago for "scheduled" maintainence. We drove 3 hours and spent almost $300 for a rental car to get to Dallas for the flight they put us on, which we couldn't make. We told the check in counter and they gave us boarding passes for an American flight that wouldn't leave until 10:00 pm but that we could try to get on stand by for an earlier flight. At this point we were already missing a concert we were trying to make in Chicago. Another $150 gone. We were lucky enough to make the 8:30 pm Dallas to Chicago with American and arrived at Ohare by 11:00 pm. All in all United wasted $300 on a rental car, $150 of concert tickets and 5 hours of paid time off I can't get back. Very disappointed. PS: they gave us food vouchers at the airport to apologize and they were already expired. They couldn't do one thing right."
Pros: "Grand Junction is a small airport so getting through TSA was a breeze, even though I have two knee replacements and zippers on my pant pockets. The United staff, at checkin counter and on plane could not have been nicer. Thanks for the snacks and sparkling water. In flight entertainment on phone, great! Please offer a Credit card without the $95.00 annual fee. I could become a regular."
Airlines flying from Colorado to Edmonton have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Colorado to Edmonton
Masks required on board, masks provided on flights from Colorado to Edmonton
Social distancing seating
Middle seats unavailable to book on flights from Colorado to Edmonton
Testing for antibodies, testing for symptoms for flights from Colorado to Edmonton
Waiving of change fees. Search flexible flights from Colorado to Edmonton