Flights Arrive in | London |
---|---|
Flights Depart from | Colorado |
Flight Price | $416 |
Airlines | Air Canada, Finnair, Lufthansa, Brussels Airlines, British Airways, Iberia, Delta, Norwegian, Norwegian Air UK, SWISS, Virgin Atlantic, Major Airline |
Pros: There was a problem with the aircraft in the middle of boarding, so the gate agent delayed boarding so that we wouldn't have to stay in the cold.
Cons: Plane was tight. Over an hour late. Bags didn't arrive.
Cons: Air Canada continues to underwhelm me. We left the gate 35 minutes late despite having everyone on board. Then off to de-ice where we sat with a truck outside for ten minutes they did work. It was like they were having a coffee break. The flight and board service was exceptional. Baggage delay of a
Pros: Crew was great. Especially Reagan
Cons: Poor choice of movies
Pros: Staff polite and provided fast service.
Cons: Boarding was hazy and let room for loosing the plane.
Pros: Did not board because you screwed up my reservation
Cons: Not screwing up my reservation!
Pros: Lots of movie choices.
Cons: Boarding was in a very tight space and I couldn't hear the gate agent on the intercom well.
Pros: blueberry juice, service and friendliness
Cons: no choice of food, little space between the seats, touchscreen and headphones didn't work, for over 8 hours flight this was significant set back
Pros: Overall pretty good. Newer plane, business class is well configured.
Cons: Food was good, not great. Seats when flat are quite hard.
Cons: It is absolutely ridiculous that they made us pay $100 each way for our ski bag/equipment. I will never fly either airline again. Horrible customer service as well. The airplane and its entertainment system is quite antiquated and needs to be updated. Horrible experience.
Cons: Very bad food my options were pork and vegetarian. Chicken finished.
Pros: Nothing
Cons: Hamburg to Frankfurt flight delayed did not flight to losnageles rerouted me to Toronto 8 hours extra awe full
Pros: Lots of entertainment from music to podcasts to movies and tv. Food was good!
Cons: The flight was quite cold! More teas and coffee instead of cold drinks. Couldn’t tell if there was WiFi or not :/
Cons: Touch screens were not working well. Required multiple hard taps which disturbed the passenger in front.
Cons: Any entertainment
Pros: the seating supports under the seats are truly ridiculous. impossible to store bags
Cons: seating
Pros: Nothing really
Cons: Late boarding, had to check the bag, had to wait forever when landed in the plane
Pros: Good schedules, good prices.
Cons: They think that a five-hour flight is "intra-European" so they assign tiny little planes with bad seats and cramped rows. Unacceptable.
Cons: It was very cold inside the airplane. I have to ask multiple times for blanket.
Pros: Pleasant staff. Comfortable plane. Second leg from Brussels to Frankfurt was great.
Cons: Check in at Manchester was a joke. No signage for Brussels Airlines to start with and no one to help. Long queue, over 1½ hours to drop a bag after checking in on line. Every other airline was way faster. Thankfully, security was relatively quick.
Pros: After our first flight had been cancelled, we needed to be comforted by Brussels Airlines that our return flight would be OK. And we were. Though there were slight delays due to technical checks at boarding time, everything else was on schedule and we even landed slightly ahead of time, never a bad thing. The flight was smooth and quite pleasurable. Now we are prepared to experience flying with Brussels Airlines again.
Pros: The departures and arrivals were on time.
Pros: Seats were comfortable and staff was very attentive as well as respectful of us when I was sleeping
Cons: There was condensation leaking from the ceiling of the cabin. A crew member said this was normal, would have been nice to know this ahead of time to reassure me that for a first-time overseas flier that this is normal.
Pros: Boarding went fast.
Cons: Too tight, not possible to sleep a little bit.
Pros: Very little.
Cons: Flight was delayed. The seats are uncomfortable and too small for even normal size male. Food was disgusting. Staff were very nice and helpful if asked. I think all the space and comfort were in buisiness and first class. Economy class is still paying for a ticket, make up most of the passengers and deserves better. Getting into a seat was like getting into a straight jacket.
Pros: On board service and amenities
Cons: Kayak customer service
Pros: the plane was clean and in excellent condition. crew was very professional and courteous. food ok Entertainment and screen quality very good.
Cons: seats could be improved but overall not so uncomfortable
Pros: On time, clean airplane, smooth, good flight overall
Cons: No entertainment or food on board. Not even drinking water
Pros: Staff was very friendly
Cons: We wanted to eat and there was no sandwiches left.
Pros: We got there.
Cons: Plane arrived late so boarded late. Crew was ridiculously slow with drink/snack cart. They served only 5 rows so we never got a drink.
Pros: It was IBERIA Flight:
Cons: It was IBERIA Flight:
Cons: No room to move very cramped
Pros: Good boarding process. Friendly flight attendants.
Cons: Its a long, long flight so can't really complain too much. Overall, it was a good flight.
Cons: Being on time
Pros: Crew was awesome. Always available if needed
Cons: Food was just ok. Could have a little more movie selection
Pros: Flight staff friendly and everything went smoothly.
Cons: Always wishing for roomier seats.
Pros: Great staff, food and boarding. Your employees were very kind and helpful.
Cons: The seats a VERY small.
Cons: The Norwegian staff were completely incompetent. It took me 1.5 hours just to check in. Almost missed the flight.
Pros: Amazing crew and eats
Cons: Norwegian is a great airline ..they try their best to make sure you enjoy your trip
Pros: Modern plane
Cons: 8 hour international flight and they dont offer free water? Staff boorish and entertainment limited but works well.
Cons: We were trying to connect from Denver through Newark to Barcelona. Our flight from Denver was delayed. We still could have made the Norwegian flight if they had allowed us to ticket the segment from Newark to Barcelona in Denver. We tried, knowing the connection was going to be tight, to no avail.
Pros: Comfortable seats (787), more-or-less on-time service.
Cons: Probably the unhappiest check-in and flight crew I've flown with. Makes me wonder what Norwegian does to its employees. Be advised that they weigh your carry-on bags, and you may be forced to check them. Basically, add $60 to your ticket price to account for round trip bag fees.
Pros: NOTHING!!!!!!
Cons: I absolutely hate traveling on this airline and with all the hidden charges realize that they are NOT as budget as one would expect. In this day and age how can one human being pass food or beverage under your nose to the passenger sitting next to you and not have the common courtesy to inquire if you are hungry? It seems odd to serve the "haves" while the "have nots" look on in hunger, the latter group even including children. Surely the better business model and or approach would be an inclusive one. When comparing the additional costs to travel its is far cheaper to take an option whereby luggage and food are included and you are not charged ridiculous amounts for, lets face it microwave meals. The PR for this company is misleading as it does not let the consumer know that this a LOW LOW budget airline and that traditional allowances on long haul flights have been totally obliterated!!!! I have travelled with Norwegian Airlines a total of 3 return flights and have finally had enough, they are an only option at times otherwise the extra 100 dollars for another airline is a pleasure to pay.
Cons: Staff were friendly and professional. The food was okay but nothing special. The seats were good, but a little firm which may cause problems on longer flights.
Pros: Flight attendants very friendly
Cons: Difficult to get water during flight. 2 hour delay sitting on the tarmac at airport.
Cons: Very disappointed in my first longhaul flight on Norwegian Air. Check in staff at Boston was snarly, the food was very average, and the leg room in economy was the least I've ever experienced on an international flight. I am 5 foot three and I do not understand how anyone even a few inches taller than me would not be in imminent danger of developing a blood clot. Horrible. This is a Dreamliner? I only had nightmares.
Pros: Food/ staff/access to TV/movies etc!
Cons: Seating/facilities
Pros: Great scenery!!!
Cons: Swiss does not know how to handle their own problems and hurt passengers in the process.
Pros: Service god
Cons: Seat was broken. Would not recline. Challenging when already very tight Entertainment did not respond to use English as language choice
Pros: The crew were very friendly.
Cons: My bag was damaged in transit
Cons: Good overall
Pros: The rear section of the plane had lots of room (empty seats), enough to lay down across three seats. Pleasant and helpful crew.
Cons: Minimal food available between departure and arrival meals; 10 hrs or so is a long time to get by on potato chips.
Pros: The seats of the economy class are a little bit bigger than the rest of the airlines and are so much confortable to sleep.
Cons: The crew speaks to quick and the Australian accent is not always easy to understand
Pros: Everything (with the exception of the subject below), thank you. One thing that really surprised me, though, is how much I liked the eggs (on both flights) and what went with the eggs, like the spinach and potatoes and bacon on this flight and the potatoes and sausage (and was there something else?) on the next flight. Kudos for making something that has got to be cheap taste good. Thanks.
Cons: Come to think of it, there was one thing that I didn't particularly like, and that was how the headphones only worked on one side only (there was only audio on one side). At first I thought that maybe I had just gotten bad headphones, but the my next flight was the same: the headphones also only played audio on one side.
Cons: Good airline teamed up with crappy American brings them down. Don't waste money!!
Pros: Nothing
Cons: Very long delay, got bumped for a flight the next day. Horrible experience
Pros: Everything! I never knew Finnair was such a great airline.
Cons: Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better.
Pros: Good Entertainment, and I had an empty seat next to me. Crew was attentive.
Cons: My luggage was lost when I got to Paris and the staff at the ticket booth in Denver were not aware that my final destination was Paris.
Pros: Terrible check in in NY. 3 customer service reps for premium, 1 for economy class. [Flew premium economy to Helsinki and business to Warsaw] arrived late to Helsinki. Had to wait 8 hours. Food on the plane to Helsinki looked like vomit Never again. Afraid that on a way back the plane will be late again
Pros: Movie selection, drink selection, crew was awesome.
Cons: Seats are not the most comfortable.
Pros: Better food ! I had food positing with the meat roll that was provided from Delhi The tv was not working
Cons: Food has to be better
Cons: Retrieval of my luggage in Boston took over 45 minutes. What good is it having Global Entry when other passengers behind me in Customs are getting their bags first?!?!?! Make good on my inconvenience Luftwaff.
Cons: The flight itself was good. But the connection wasn't. For this schedule, it is next to impossible to make the connection. The gate that the SEA to FRA flighy arrives at is at least half an hour away from the gate that SEA to MAA leaves from and there is a security checkpoint in between.
Pros: The Crew was very good. I was with my 84 year old father.And they handled his needs very well .
Cons: The food of course was sort of mediocre at breakfast. The eggs tasted like they were man made.oh well maybe that’s really typical. Otherwise all was fine.
Pros: Crew was friendly
Cons: Bags didn't get loaded, plane delayed. Poor customer service.
Pros: Great staff!
Cons: Nothing
Cons: My flight was late arriving in Toronto no fault of mine then the aircanada security took over an hour to get through then they had been paging me and were rude when I finally made it to the plane again not my fault. Did not deserve the attitude!!!
Pros: Service counter staff was helpful to confirm seating although I did not like being put on standby. This happens too often with Air Canada.
Cons: Stop the overbooking!!!!!
Cons: It was extremely cold on the flight. I asked two different crew members to please turn the A/C down and nothing. I had 3 sweaters on and double socks, two blankets and it was still cold!! The worst
Pros: They sped up the flight time after leaving Chicago two hours late.
Cons: We sat in the dark on the tarmac with the door open and below freezing temperatures with irregular updates as to the delay or expected arrival time. The flight details were not updated to say the flight would be delayed until after it was originally to have arrived in Milwaukee.
Pros: The seats were nice
Cons: They didn't even offer complementary water,we were on the plane for 2 hours almost. Not friendly if you are pregnant or have kids
Cons: Be on time.
Pros: Hospitality
Cons: Nil
Pros: Simple morning flight. Not at all full. Left on time, arrived early. Plane was new. Crew was happy. What more does one need? They were beta testing a new WiFi service. Free, but not yet ready for prime time.
Pros: Very enjoyable
Cons: I have no complaints
Pros: Crew, boarding, cleanliness of the plan, and all other aspects other than food were good/excellent.
Cons: The vegetables in the meal / salad were still frozen….inedible. In the morning in the asian vegetarian meal it was simply fruit…that was it. No protein source. I have been on many BA flights and the food has not been this poor, so not sure if the carrier who services food source has changed.
Pros: Good selection of movies. Cool flight data display.
Cons: Seems colder than other flights I've had.
Cons: Good airline teamed up with crappy American brings them down. Don't waste money!!
Cons: They charged about $230 to convey my skis, compared to about $80 for the first bag. This is such ab unexpectedly big difference as to be a trap. Swiss Air are, in my opinion, con artists. Do not fly with them.
Cons: Swiss precision
Pros: Swiss Airlines Saff was very friendly and helpful
Cons: 0
Pros: Great scenery!!!
Pros: The service
Cons: The service and attitude
Pros: Short of the entertainment system incident, the service was pleasant. It was nice to NOT be on a full flight and have both seats to myself.
Cons: Entertainment system was not working, and crew was fairly nonchalant about it. In the past they at least apologized and on the better end gave out drink vouchers. Not this time.
Pros: Fairly new plane... new and much improved entertainment system...
Pros: Plane landed at 1511, at Gate at 1525 (a bit slow), I'm through customs (only 50 people in line?!) and at the baggage carousel at 1535 (long legs) and my bag is already there waiting for me!! I'm outside having a smoke at 1538! How do they do it?
Pros: Service counter staff was helpful to confirm seating although I did not like being put on standby. This happens too often with Air Canada.
Cons: Stop the overbooking!!!!!
Cons: Attendee is very rude.
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