Friendly staff. The 777-300 ER has high ceilings. Individual outlets available for electronic devices. Clean washrooms.
Vegan menu needs improvement. No toothbrush or slippers issued. Movie collection was outdated and contained more Asian content.
Well designed comfortable sleeping Pods
price online when i booked the ticket was different. Air Canada charged me extra for seating as well which was showing free at the time of booking Some thing is not right. Extta charges of $16 does not sounds good specially when its not disclosed.
Fast flight, friendly crew
Airport security was great and the airport pane was clean with a great crew!
Didn’t depart on schedule and then had to wait in Calgary to depart as the gate wasn’t available
Crew was nice and responsive
The overall experience is regular at best
Not checking my carry on weight at check in then letting me walk all the way to security to then check my bag and tell me to go back to check in then the counter is closed and they tell me it's too late and that I need to get ride of my things so that my bag is under weight and barely making the flight
Seat comfort in business class Professional and friendly crew
Food not tasty Limited entertainment even in business class (such small and old screen style) Newspapers available to be much more diversified When is the WiFi going to be available?
Short & easy flight
Crew very professional and nice food Boarding process well organized
Poor seat comfort in business class and no entertainment for a flight lasting more than 1h
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