They broke my hang luggage
The check in process was very hectic and slow, then there were two additional check points that were unnecessary. Overall I would think twice about flying in and out of Madrid next time I go to Europe. Iberia was o.k. except for the check -in flight crew were efficient, but not overly friendly.
This was not an Iberia Flight, this was a LEVEL flight (even if you, Kayak, sold it to me as Iberia). The ground hostess was disgraceful, and only because of her nasty behavior towards me and my family, I am planning not to fly LEVEL ever again. I am not sure I will fly through Kayak either. Because of your deceptive techniques, I thought I was buying a flight with luggge included, but I wasn’t. I had to pay 550 euros extra in luggage. Are you, Kayak, going to return this money to me? That would be elegant. And also because of your deceptive techniques, I thought I was flying Iberia, but I was not, it was Level. It turns out Iberia does take cats on board, but level does not. So once I was at the airport ready to fly with my cat, I was told cats cannot fly level. Overall, a sad and aweful experience.
Left my luggage behind. Flight attendants were extremely rude. Got charged twice for my ticket and still no refund. Worst airline i’ve ever flew with. This flight was first class by the way and they still managed to lose both my luggage and a couple’s luggage who were seated behind me also in first class. Absolutely ridiculous.
Super easy process, make sure to check in on time, remember most airport is electronic so be prepared to navigate that, super short flight, no real time for drinks or snacks. Have your SpTH forms with barcode handy.
Cons: "Late and bad communication"
Cons: "That they would not cancel the flight two days prior"
Cons: "They lost my suitcase"
Cons: "Awful experience, we're travelling with a Toddler and they didn't have any consideration at all...the staff always with a bad attitude"
Pros: "Nothing. The airline changed the departure time for the first leg of my flight so I could not check my connection and had to cancel my flight and rebook with another airline."
Cons: "Keep scheduled flight times."
Pros: "The facilitie to board"
Cons: "They no have entertainment"
Pros: "Food was good, lots of great movies to watch during such long flight."
Cons: "Check-in process and seat selection is misguiding and confusing. Boarding was slow and takeoff took place an hour later than scheduled."
Cons: "This was in no way a legal connection for an international flight - we had only an hour to get from our flight onto the plane going through customs and everything else - we have Global Entry otherwise there is no way in the world we would have made our flight and ou bags did not make it."
Pros: "The food, the crew, the entertainment."
Cons: "It was an excellent flight!"
Pros: "Loved the staff. As far as my experience flying Iberia for the first time is concerned, the the staff was very attentive and courteous. The food was not bad either as it was pretty good and included many beverage options. Would like to see how they do for flights lasting longer than 8 hours. Mine was only about 5 and a half hours from Madrid to Tel Aviv."
Pros: "Speed of boarding and disembarking. Comfortable seats."
Cons: "Slight delay"
Cons: "A cup of water given anywhere else for free was not provided. There was no entertainment. The plane was old and seats very uncomfortable"
Pros: "The flight was short and smooth."
Cons: "Iberia put me on standby with no notification or explanation. My entire trip came to a screeching hault. The stress and anxiety of waiting to see if I got on a flight with my new fiancé was wildly inexcusable on Iberia’s end. I am incredibly lucky to have made it on but it is deeply disturbing that Iberia would rely on luck so heavily after screwing me out of a seat I payed a lot for. I would have missed my connecting flights and been stuck in Spain for god knows how long since they wouldn’t tell me other flight information. I am very worried about flying with Iberia again."
Pros: "Everything good litle big later but always is like this..."
Cons: "The latter"
Cons: "Loud people around"
Pros: "Movie selection. Decent room in each seat. 2x4x2 setup is nice."
Cons: "Bad service. Attitude from flight attendants. Food just okay."
Pros: "Some good films to watch"
Cons: "Terrible seats mediocre food our tickets said Iberia but it was actually its low-cost version Level"
Pros: "The premium economy does help for Long lights. Mine was BCN to OAK and being a y’all person the extra legroom was much appreciated. With the low cost of level I would fly again for sure"
Cons: "They ran out of the chicken meal"
Pros: "Crew was nice and I had a great flight with Iberia on my flight from Chicago to Madrid"
Cons: "I am 6 feet 180 pounds and I had absolutely no legroom was completely stuck in my seat can’t believe that a tourist class seat is this small with no legroom"
Cons: "crew took forever to clear up the food that was nasty..took an hour and also took forever to make rounds with coffee and tea. did not time dimming of lights to time of destination to be able to adjust to time difference. lack of bathrooms, on 4 working for a huge coach area. pretty bad experience"
Cons: "In LAX the boarding was unorganized and confusing to board a bus to be transported to the plane."
Cons: "Flight from Iberia, operated by AA and finaly no flight!!!!!"
Pros: "Excellent meal in premium economy. As good as business class on other airlines"
Cons: "Boarding process is excrutiating"
Pros: "Usually on time"
Cons: "Too crowd. Bad food. They do not clean at all between flights."
Pros: "Emergency exit seats. Very narrow though."
Cons: "I don't know what they served us. I wouldn't call that food. Breakfast was even more depressing than dinner. No entertainment system, except those collective screens – everybody needs to watch the same movie. Staff was rude and flight was 2 and half hours LATE."
Pros: "Good selection of entertainment and crew was very nice."
Cons: "We had to sit on the plane for almost an hour because our gate wasn't ready."
Pros: "Crew were really nice and polite"
Cons: "No entertainment, I can't believe how close the seats are to each other. I'm not a very tall person and my knees were hitting the front seat constantly (and the kness of the passenger seating behind me of course)"
Cons: "No space between seats, myknees barely fit. Fortunately no one was next to me. No complimentary drinks at all, not even water"
Pros: "Crew was nice and entertainment options were great."
Cons: "Boarding process out of Miami international was disorganized and unpleasant. Crew did not have control over the order for boarding and it became a bit of a mob."
Pros: "The movie selection was okay. The plane didn't crash. Our luggage arrived safely."
Cons: "The boarding process was disorganized and took very very long. Thus we left late. The crew wasn't particularly attentive. We were given seats in the last row and couldn't recline at all for the long flight. Since we booked our seats over six or seven months ago this was a disappointment. Because we were in the last row we got the food last. It wasn't particularly tasty. There was no choice in food. They just dropped some beef dish on or trays. The woman ahead was a vegetarian. The flight attendant told her her only option was to eat peanuts. Extra water was never offered. The breakfast sandwich with ham and cheese was inedible. It was cold and tasteless and difficult to chew. I've been on about 30 international flights. This was one of the three worst ever."
Pros: "New aircraft, comfortable seats, and the best of all a friendly and welcoming crew. Love Iberia!"
Cons: "Very limited room to move. Rather impersonal"
Pros: "Comfortable, nice entertainment, very nice pilot"
Cons: "Part of the crew was a little rude. Didn't prepare the front row well for landing and take off (back packs on the floor, screens open)"
Pros: "it was very comfortable, extremely good service, good food, amazing entertainment( good movies, series and games)"
Cons: "it was perfect"
Pros: "The food served and diverse movie choices."
Cons: "4 hour delay."
Cons: "I paid more to make sure I would have a shorter trip from Tucson to Paris, with only one connection and a less than 2 hour connection in Dallad. Yet, I was in Dallas from 3pm until 8:30pm with my 3 year old who was exhausted and hungry. I guess it was not worth paying more for a short connection."
Pros: "I was moved to an aisle seat b/c there was a couple that wanted to sit together. I appreciated that food was provided, but it felt very rushed. I enjoyed the in flight entertainment as it helped the time go much faster. The crew was very nice and did their best to keep passengers comfortable."
Cons: "The flight itself was probably the most turbulent flight i've ever been on. In addition, boarding and de-boarding took a long time. we had to just stand and wait for both - for a much much longr time that normal. They were able to make up the time in the air, but it felt unusually long to both board and de-board."
Cons: "I didnt like that it was tight. People in front of me laying down on there sit and I couldnt even reach my backpack drom under the seat or move much. Flight shaky and landing verh bumpy on was back to Denver"
Pros: "We didn't die"
Cons: "Entertainment was not awesome at all. Flight attendant was in a bad mood, spilt soda all over my girlfriend without an apology and truly did not care."
Pros: "Clean, new, A319 airplane. It was comfortable considering it was a short (1 hour) trip"
Cons: "Iberia's flight was late in arriving at the gate in Madrid, and our flight was delayed by 45 minutes (for a one hour flight!). When I arrived at my destination, all the local people (Lekeitio, Bizkaia, Spain) agreed that Iberia is a national disgrace- everyone has had bad experiences flying with them. We have purchased a little apartment in Lekeitio, so we will be traveling frequently, but I will never fly Iberia again."
Cons: "They lost our bags wnd my whole trip is ruined. I m out thousands of dollars because I have things booked that I cannot go to because I have no clothes and I cannot leave my room,"
Pros: "The plane is so outdated, the seats feel like they are made of wood. I can hardly believe it is safe to fly such an old aircraft. There is no entertainment, no wifi, no power. Certainly no TVs that worked. But most importantly was the uncomfortableness of the old seats."
Cons: "So uncomfortable and outdated. 12 hrs on a flight with no entertainment and hard seats was brutal. I paid $45 for a seat assignment and then got moved to another seat!"
Pros: "Movies and food were both very good."
FREE WIFI WHILE FLYING !!!
Pros: "From Casablanca to Accra the seat was very comfortable, and they gave us blankets, pillow, socks and eye mask (none of these provided from Barcelona to Casablanca, and the seat was smaller) Good food and tea service."
Cons: "Personal tv missing."
Pros: "The crew was very nice"
Cons: "The price was high"
Cons: "Were never informed, kept in the dark about why we were delayed closed to 5 hours .it was an officer who anonymously told us there was a bagger handler strike"
Cons: "no communication about delays. lost my luggage. Left JFK without the kids strollers, car seat, and bags!"
Cons: "Boarding was a complete debacle. There was no rhyme or reason and that led to it taking forever. The flight staff were rude and not very responsive. Among many things, they ran into a nearby elderly passengers seat several times with food/beverage carts and did not apologize."
Pros: "On time. Generous luggage allowance."
Cons: "Passport control in Tunis was very bad. Transfer process in Casablanca also not great. Tunis Casablanca leg was very cramped seat."
Pros: "the crew were friendly and attentive."
Cons: "Plain maintenance. accuracy in timing is a very important part food improvement luggage never arrives with you ....thats a problem and they open your bags when your in transit and a few items were missing for me ..."
Cons: "We could have had regular updates on why our flight was delayed so long"
Cons: "Baggage handlers strike caused 3 hour delay departure. Plane was hot and bathrooms dirty. Food was good along with entertainment. Luggage was slow. Overall I would not recommend this airline."
Pros: "nothing was great!"
Cons: "Offer food and beverages to everyone"
Pros: "Luggage allowance for sports equipment and delicious lunch"
Cons: "Single use plastic - time to eliminate for good."
Pros: "Food was better than average as airline food goes, attentive cabin crew, professional, good selection of movies, music for entertainment. New Boeing 789 Dreamliner, excellent condition/shape, clean interior."
Cons: "Poor choice of cabin music prior to take-off and post-landing. Boarding is chaotic at best - mob boarding, like sardines on buses to airplane, then long wait till getting on board and loading overhead bins. Should load aircraft from back to front and with clear defined zones! Bathrooms did degrade as the flight progressed unfortunately."
Pros: "Timeliness of food and cleaning up."
Cons: "Crew's short patience with customers"
Cons: "This flight was excellent, but the in the flight from Monrovia to Casablanca the Captain was smoking in the bathroom!!!! That’s insane...."
Pros: "Check in was ok."
Cons: "The crew on the flight was terrible, they just disappeared and only came out to give the meals didn’t bother to collect them afterwards, you ran out of soft drinks after the first round."
Pros: "I liked most of things there a specialty the crew they provided more which is good"
Pros: "I liked how my monitor for entertainment kept glitching and making pretty colors. None of the monitors worked but I am an artist so I enjoyed the abstract colors."
Cons: "Terrible communication about delays and cancelations. You have to be very proactive in telling them what to do. They almost put me on a flight where I would miss my connection by 9 hours and then would have to wait 18 hours for my next flight. I was late for a family emergency. You can't rely on any website you have to call for updates and are lucky if someone picks up. I feel bad for the staff."
Cons: "This was my first and last time flying with Royal Air Maroc. The plane was cramped and filthy with the most uncomfortable seats I've ever encountered on a plane. The plane was kept at a very warm temperature, so I was sweaty for most of the flight (I'm usually very cold; it's rare that I find a space too warm). The crew gave me a hard time when I requested the vegetarian meal, claiming that they didn't have one (except they did, which they produced minutes later). I've never been on an international flight that didn't have a vegetarian option. THEN, we left JFK late, and I missed my connection to another Air Maroc flight by TWO minutes. They shut the gate and wouldn't reopen it. Multiple people needed to make this connection; any other airline would have held the plane for the entire five minutes necessary. In conclusion: terrible service and filthy, uncomfortable planes."
Pros: "Not much"
Cons: "Didn’t even have an option to pick a seat even though I tried through various venues (when purchasing tickets, setting a preference after buying, when checking in, in the airport after checking in); completely disorganized airline with no communication or customer service. Would never recommend this airline to another person even if it is the cheapest option. Can’t trust the airline to get you to your destination as they claim"
Pros: "friendly service, excellent food, wonderful, safe landing"
Cons: "Entertainment didn’t work—it was the worst."
Cons: "Everything Food Service Registration Boarding ....."
Pros: "There was a better variety of movies than the last time I was on Royal Air Maroc. Hot food option was good - chicken and rice."
Cons: "The bread! you have wonderful croissants and other bread in Morocco, how can you serve such horrible bread? with bad quality slice of cheese. After several flights in one day, I had yogurt 3 times - good thing I like yogurt because it gets to be alot. Not much variety in food, I found the same offerings last year when I took this same route."
Cons: "I was not allowed to board the plane after many phone calls to your team. I had to pay $600 dollars to get onto the same plane and still cant get a refund of my ticket . This has been the worse experience in many years of travels"
Cons: "agent was very rude, told me I will be on waiting list, no seats. don't overbook your flight"
Cons: "Oman airlines refused to board in zurich without any intimation neither from airlines nor from agency I am an heart patient and got mild stroke when I heard this and I paid 550 Swiss Frances to take the same flight on same time I need to peruse this case on top priority and reimburse the payment. Awaiting for your urgent reply. I want to know what could be the reason before I need to take further action."
Cons: "late boarding. no info for reason for late departure offered. crew on the counter rude"
Pros: "HiFly and RAM crew actually were courteous. They provided me a better seat once the aircraft was switched."
Cons: "The airline decided to switch the service to Hifly with zero time to react. Got the notification in the morning and didn't know what to think. It was good service overall, but RAM crew poorly managed the passengers. The bus to the aircraft was not air conditioned and you literally boil inside waiting to be release. Overall, poor communication about the flight and the reasons for delay."
Pros: "Very good"
Pros: "How clean the airline was"
Cons: "it was very dirty and the bathrooms were broken not an enjoyable flight at all"
Pros: "The comfort of plane, food was good. Left on time."
Cons: "I was going onward to Bangui and you left my luggage in Casablanca on purpose. 4 days later still no luggage. This is unacceptable."
Pros: "RAM, I checked in one bag, got to CMN, waited one hour to be told. Your suit case is not here. I had a suit, underwear, toilrtteries, my whole life was in that suit case and was planning an avent thatnight. I ended up buying some clothes last minute, making another trip all the way from Mohamedia to airport next day. They ruined my vacation !!!"
Cons: "The crew, ground staff at the airport and the managerial staff are the rudest i have ever seen. They are not apologetic for delays ,flight postponements and any inconviniences they cause to passengers. I literally had a screaming fit to get some service."
Pros: "The food was fine, we left on time, no issues at the gate and quick departure."
Cons: "The plane seats were old and worn but that's not an issue. One of the crew members gave me attitude because I requested thebvegetaroan option after another stewardess said it was available. Apparently it can be ordered online free of charge but the encounter was unenjoyable with him. Otherwise good news."
Pros: "The crew was very rude and careless. The food was OK."
Cons: "The crew member assigned to the aisle I was in, was so careless that he bumped on me 90% of the times he passed and never excused one single time! The worst: when leaving the plane, I forgot my iPad in the pouch of the chair in front of me. 20 minutes later when I realized it, although I contacted the counter immediately they said that they could not find it and that they could not do anything to help me!"
Pros: "It was my first time flying with you and i have nothing wrong to say. Food was great. The flight attendants smiled while is the first thing that always wins you over. Perfect experience."
Pros: "comfortable relaxed flight"
Cons: "no entertainment"
Pros: "Plane was well-maintained and reasonably comfortable. Boarding was fairly orderly and on time. On the flight over, crew was pleasant and accommodating."
Cons: "On the way back, the cabin crew were not friendly and the service was only ok. Entertainment went down for about an hour."
Pros: "Crew was not friendly or very welcoming."
Pros: "I like the multimedia especially the movies."
Cons: "I dont like some of their meals"
Pros: "The fact that at least one 23 kg check in luggage is allowed for any person, is a luxury. That was awesome to know I won't face more fees just for traveling with enough personal items for the trip. Not every flight or carrier provides food or refreshments either, perhaps to safe money, but when the customer experiences services like those that are provided in Royal Air Maroc, they will continue to come back and support the company, even when prices might go up a bit higher. People in general want to be treated with respect and I feel like each person in my flight received that. Thank you for a calm and safe experience."
Cons: "Getting to the airport in Casablanca is a challenge in itself, and I am used to rude or judgemental comments in Arabic when I am a single female traveler, but I do wish that during the boarding and unloading process, that judgmental comments from airport security be kept polite, discrete or silent. I felt like my check was more extensive then necessary."
Pros: "Entertainment, boarding, crew, comfort"
Pros: "The flight left on time"
Cons: "Dirty aircraft. Cramped seats"
Cons: "The lay over timd"
Pros: "When I finally reached my destination!!"
Cons: "Crying child for 3 solid hours! A lot of children but this this child was unmanageable! Parents had no control."
Pros: "On time boarding"
Cons: "Lights on most of the flight"
Pros: "The airline needs to sink money into keeping their fleet up as the plane was old, dirty, and tired looking. They also need to send their flight attendants into some sort of training so they can appear to care. Many areas of the plain filthy and the bathrooms had no paper. Many earphone jacks did not work so you spent 8 hours staring into space or walking the aisle. The crew did not seem to interested in helping the passengers."
Cons: "Most things were bad."
Pros: "The food is quite tasty on RAM!"
Cons: "No entertainment :("
Pros: "The flight experience was pleasant!"
Pros: "I got me there and back"
Cons: "The flight was an hour late with no announcements made in the terminal"
Cons: "They insisted I check in my carry on because they had a full flight, only to charge me fifty Euros because my bag was a bit over weight."
Pros: "Short flying time"
Cons: "Communication with flight delay"
Pros: "Quick flight"
Cons: "Had to exist and renter via departure and go through security again because there was no direct transfer, it was horrible having to go through security again."
Pros: "Nothing what so ever, not seen such a rude staff in my years of traveling. Totally no customer care"
Cons: "A bit more courtesy with passengers"
Pros: "Professional smiley crew"
Pros: "Empty plane so I could switch to exit row. The other rows do not have enough room for someone 186cm tall"
Cons: "Entertainment options."
Pros: "Crew was nice and friendly"
Cons: "Horrendous experience from checking to the airport. Be aware when trying to check in online, not only posible if you don’t pay a fee to choose seats. Therefore you are unable to check in until the last minute, and as they overbook the flight, if you don’t pay, You risk not get into the plane."
Cons: "For the price it's OK, its a low budget airline."
Cons: "A bit late getting underway but flight crew courteous, plane clean, deboarding efficient. Overall, reasonably comfortable efficient budget airline"
Cons: "Leg room. Better maintenance of plane. Timekeeping."
Pros: "Nice staff on board."
Cons: ""I had to call" to add my OneWold frequent flyer number. Cleanliness could be improved. Information in Catalan, as we were flying to Catalonia."
Pros: "The seat comfort was acceptable. this is what you get for what you pay."
Cons: "no comments"
Pros: "Crew was great and the seats were very comfortable."
Cons: "Never had to take a bus to and from plane, so that was different."
Pros: "They made up for lost time"
Cons: "Some turbulence and lack of communication between the crew and everyone else"
Pros: "Straight check in and boarding process. Even the flight was delayed we arrived on time"
Cons: "No food offered for free. No even water offered"
Pros: "The food was great"
Cons: "I have not gotten my baggage for my flight I have been here 3 days after I landed"
Pros: "Smooth, simple, organized No good, no entertainment, of course Had only hand luggage, no problems"
Pros: "Clean, nice crew"
Cons: "More than 1 hour delay"
Cons: "Paid for priority board but there’s no priority given at the gate."
Cons: "Flight delayed, no gate information till 18:40 - when flight was supposed to take off at 14:40 - then gate overcrowded by passengers from 3 different flights all to the same place. Crew members didnt know how to handle the situation and over 200 did not board the plane. However once taken to the plane lucky passengers had to wait outside on runway for approximately 40 mins as cabin crew also did not know how to handle the situation. Those with assigned seats did not get them and those with luggage to go in the cabin were informed there was no more space and luggage had to be put in the hold. We finally boarded the plane at approximately 8:40 but could not take off for another 2 hours where we were stuck on a small cramped space on a plane full to capacity not having eaten anything for hours with no idea of the progress of the situation. In conclusion I expect every passenger should receive a refund for not only the extrodinary 8 hour delay but for the mismanagement of the entire situation."
Cons: "Recieved notifications of flight delays. Left for lounge 1 hour after expected take off and 1.5 hours before new departure. Returned 45 min later to see the plane had already left"
Pros: "The individual tv screens."
Cons: "This is what I noticed while checking in the last gate before we board. We were singled out with a few other people to be additional screened in questions. When we were done, there were about more than 10 individuals who were waiting to pass the gate and about over 50 waiting in line. We noticed that the European descent individuals with bigger bags were not question and allowed to pass through. We were stop and was informed we have to pay for our luggage. The rep took our credit card and scanned it and when we asked how much she informed us the amount will be appeared in our next statement. How did she not even know?? Lastly, the individual in front of us had the same luggage (if not bigger) and didn’t even have to beck his in!"
Pros: "Boarded from front and back of plane"
Cons: "Very expensive but felt like budget airline. No space at all, legs were in pain bumped up to back of the front chair the whole time. Crew members very inattentive. No room for small carryon items. Would be more okay with this if tickets were cheaper, but for what I paid I expect better"
Pros: "La compagnie a tenté de prévenir régulièrement du retard, par sms et mail."
Cons: "Retard de plusieurs heures, un voucher de 6€ censé permettre de « dîner » à l’aéroport... rien à boire ni manger une fois dans l’avion, et pas de compensation une fois arrivé à Paris CDG où nous en avons eu pour 45€ de Uber pour rentrer puisqu’il n’y avait plus de RER..."
Cons: "The flight was cancelled after checkin . Trying to get an alternative was futile with no success.Had to drive 1000 km in the end. No announcements made in English. Plese advise how to get a refund."
Pros: "crew excellent and after much discussion they performed miracles"
Cons: "wife is disabled,told she had aisle seat,staff on board had to shift her 3 times,we were booked in together but sat apart on both trips,full marks to the cabin crew who really did a great job of moving people around but we had no help from last minute.com and less from the airline when we phoned in regard to my wifes mobility scooter.sorry its back to Easy jet."
Pros: "Great flight once I was in the air. Didn’t like the drama getting to my plane!"
Cons: "Uncomfortable seats. Extremely crowded"
Pros: "Great cabin crew"
Cons: "We were left waiting without any information regarding he delay, how long it’d be, nothing!"
Pros: "Quick flight"
Cons: "Everything else! Where am I supposed to put my legs?"
Cons: "Left late (and therefore arrived late) due to starting the boarding process late and slow boarding. I wouldn't go so far as to say the attendants were rude, but they were not friendly, either. Could not check in online ahead of time due to flying with a US passport (which was not a problem with, for example, British Airways, flying from London to Rome)."
Pros: "The crew, very friendly and helpful"
Cons: "Seats are narrow and sometimes broken. Cleanliness needs to be improved"
Pros: "The music in the background was a nice touch to the flight."
Cons: "My recline button on the seat was broken and I was sat on the back seat so wouldn’t disturb anybody behind me, the person in front reclined and rightly so for comfort leaving me very little room. Felt a little closed in."
Cons: "Flight was late. Lost my luggage"
Pros: "Flight was on time. Flexible crew criteria with baggage , as it was half empty"
Cons: "2,20€ for 0,5 liter of water is really expensive"
Cons: "it took over 55 minutes to check in, instead of having just a luggage drop off point. not sure why you would have people check in at home to have them stand in line for 55 minutes"
Pros: "Efficient way to get to Paris"
Cons: "The luggage did not arrive. The said the luggage left in Barcelona. I don't have anything and fill very disappointed about my trip. Never ever will be using Vueling again !"
Cons: "After flight was booked they canceled our reservations."
Cons: "Everything from the waiting time to boarding"
Cons: "Apparently Vueling, Iberia's cheap cousin, saves a middle seat in row 1 and charges more. A lot more! I was pressured in Helsinki into letting Swissair, the contracted boarding agent it seems, fill that seat, 1/2 of which is what you get for paying 'business' in a plane that has all economy seating. There was no logic or ability to board before economy and indeed my boarding pass stated economy. The woman that was added to the oversold seat got intoxicated and was half in my seat. I will never fly this again and it's not worth the stress to fight for some refund but I was taken advantage of with charging me a 300+ euro seat for this joke of a flight in a "better" level of service."
Cons: "I wanted to book with British Airlines only to find out it was booked with a low end poorly rated airline I cancelled the flight I bought trip insurance but BA will not get back to me about a refund. Was on the phone many times waiting for very long time only to get disconnected and left on hold Now but rate BA low low low"