Find cheap flights from Dallas to Indiana

Find cheap flights from Dallas to Indiana

Search hundreds of travel sites at once for deals on flights to Indiana. Bundle your flight + hotel and save!

Round-trip
Economy
Boston (BOS)
Indiana
Sat 11/27
Sat 12/4
Any month
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Include hotels

Good to know

Low season

August

High season

September

Average price round-trip

$257

Good deal round-trip

$191

Good deal one-way

$130
Best time to beat the crowds with an average 4% drop in price.
Most popular time to fly with an average 13% increase in price.
(avg. price over the last 2 weeks)
or less
or less

Top tips for finding cheap flights to Indiana

  • Book at least 2 weeks before departure in order to get a below-average price.
  • High season is considered to be November and December. The cheapest month to fly to Indiana is August.

FAQs - booking Indiana flights

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Top 5 airlines serving from Dallas to Indiana

Scores according to KAYAK customer reviews

8.3
Alaska Airlines
Overall score based on 29,749 reviews
8.5
Boarding
8.3
Comfort
8.8
Crew
7.9
Entertainment
7.9
Food
Airline reviews

Pros: "Nothing. Terrible customer service; horrible experience."
Cons: "Nothing. Terrible customer service; horrible experience."

Pros: "Airline changed planes after inbound flight was diverted due to weather."
Cons: "Set and enforce limits on carry on bags, especially on these smaller planes."

Pros: "Ease of boarding and friendliness of crew"

Pros: "Great staff, good accommodations."

Pros: "Seat comfort"
Cons: "Nothing much"

Pros: "Fast service"

Cons: "The WiFi availability seemed to be delayed and appears to be pricier than that of other airlines."

Cons: "5 hour delay, forced $40 Lyft ride instead of Bart since it is past midnight/last train. I was not provided a taxi voucher."

Pros: "Entertainment"
Cons: "Temperature on ground and in air...stuffy and warm"

Pros: "Quality inside the aircraft"
Cons: "More efficiency on travel times, as in the time that you are supposed to land, you land."

Cons: "Seats aren’t very comfortable"

Pros: "There was someone who worked at the ticket counter on gate B9 who was so sweet, friendly and competent. Not only was she pleasant and quick to everyone she encountered but she helped my daughter and I get seated together. Unfortunately I didn’t get her name...."
Cons: "Not much really. It was a great flight."

Pros: "The crew was friendly lots of smiles"
Cons: "Connecting to the WiFi was difficult curious about movies but never got there"

Pros: "Smooth flight"
Cons: "4.5 hours late, DAL Alaska employees were unfriendly and unapologetic for this disaster of a flight"

Pros: "Crew and seating was comfortable"

Cons: "Really bumpy flight. And flight was late."

Pros: "First time to fly out of Love Field. Very good experience. On time flights."
Cons: "Didn’t like having to exit the plane in both San Diego and Spokane in the rain. No exit tunnel into the terminal. The in flight entertainment app was very wonky"

Pros: "Comfortable and pleasant service"
Cons: "Nothing a very lpleasant experience"

Cons: "The flight was delayed 6 hours. The snacks I wanted were unavailable. When we finally landed we were taken off the plane in the back of the airport down stairs attached to the plane and loaded onto a bus and taken to the airport underground. Worst experience ever."

Pros: "Short flight, generous complimentary drink portions."
Cons: "Another passenger was in my assigned seat. When I called him on it, he acted all confused, but made no effort to move. I had to put my bag in a further bin because there was no room in the one next to my seat and when I returned to my seat, the man was still there. I told an attendant, but the man only gave me the number of HIS seat and told me it was the same. I told him it was NOT the same. I assumed he wanted to sit next to a friend, so I just let it go and the flight attendant just kind of drifted away. I also didn't want to be the one getting tackled by an Air Marshall for causing a fuss. Turns out, that man didn't even know the person he was sitting next to. I suspect he just wanted to get out of the plane sooner. Either way, this shouldn't be allowed to happen - what's the point of choosing your seats if someone else can just take it from you?"

Pros: "Crew was great. Easy on and off plane."
Cons: "Seats were a bit tight. No entertainment"

Pros: "Food and aircraft was very good"
Cons: "Clean environment"

Cons: "There was only water served then 30 minutes before landing they served juice. We had to ask if we wanted some of the cookies they are suppose to give out"

Pros: "I booked for a window seat didn't get one"
Cons: "nothing"

Pros: "The crew was pleasant and helpful"
Cons: "First the flight was delayed for 1.5 hours as it left the previous city late, no reason was given, however when the plane finally arrived we boarded a hot plane that was experiencing electrical problems. The plane was rebooted multiple times, making it even warmer as the air was shut off with the plane. We waited on board at the gate for over an hour to be told we would deplane and reboard a new plane. All in I experienced a 3.5 hour delay on a late night flight. The second plane was much more comfortable, but didn’t make up for the long delays"

Pros: "Even after a short flight, still provided good movies to watch"
Cons: "Internet wasn’t working on board"

Pros: "Everything was great"
Cons: "I’m a tall person so I couldn’t get comfortable but everything else was great . No complaints ."

Pros: "The timeliness, crew were very nice and courteous. The overall feel was very positive. The lady at the check in counter was amazing.she was friendly,welcoming and set a very good tone for the flight"
Cons: "There was really nothing that I did not like on the flight that I can think about right now"

Pros: "Leather seats"
Cons: "Narrow aisles"

Pros: "The crew the boarding was good"
Cons: "They didn’t have no hot beverages know Tina coffee that was a bummer"

Cons: "The Wi-Fi was so weak Netflix wouldn't even load, I couldn't stream a video from youtube."

Pros: "Crews and service are nice"
Cons: "Flight was an hour late."

Pros: "Coffee refills"
Cons: "All was good"

Pros: "Got to the destination on time."
Cons: "Stewardess could have cared less. This was an Alaska Airlines flight on Virgin Airlines plane. Nice plane, certainly not the service I expected."

Pros: "On time"

Pros: "For no extra charge the seats were comfortable and had legroom, a rarity these days! Great video screen with excellent free content. My bag was right there when I got to baggage claim too."
Cons: "Great flight. Gave the food one star but wasn’t applicable because I didn’t have any."

Pros: "I'm not sure who did it but I got bumped up to First Class. In the plane I was greeted by one of the pilots and an attendant that offered me a bottle of water and a hot towel. I just finished a long hot day in Texas, and the courtesy and comfort I received on the flight just made my day."
Cons: "Too comfortable to notice anything"

Cons: "I had planned to arrive to California by 9 but didn’t get there until 11"

Pros: "I love Virgin/Alaska planed. The vibe is just super chill and the cabin feels like a lounge."
Cons: "I wish the seats reclined just a bit or that the headrest cushion was more adjustable."

Pros: "I missed my flight by mere minutes. It was my responsibility to make it to the airport with ample time, but the doors closed on me with 7 min until scheduled take off. I understand the rule is that the doors close at 10 min before take off. The gate agent immediately put me on standby for the next flight and notified me that there was a good chance I could get on that flight."
Cons: "Did not get to sample the food as I fell asleep as soon as we got into the air. I kept waking up however because the seats were not very comfortable. There was not any space to recline the seats so my back was upright and it was difficult to be in a comfortable position. I have been in worse seats with other airlines, so the seats on this plane were not terrible, but travelers would benefit from an ability to recline, even slightly, and an adjustable neck padding."

Pros: "I loved the mood lighting on he plane, as well as the in seat media and food ordering functionality. I’m blown away and will be flying Alaska any time I can get. Probably the most comfortable economy seat I’ve ever sat in."

Pros: "The crew was very nice."

Pros: "On time and smooth ride."
Cons: "The spoken word from cockpit and crew suffered from VERY POOR public speaking skills"

Pros: "The crew was excellent and the aircraft was clean."
Cons: "The only downside was the plane had no food and the announcement wasn’t made until we were already boarding (they didn’t know either - not their fault). I was expecting lunch since I was in first class, but the crew did as well as they could to provide us with snacks."

Pros: "The crew was very pleasant & accommodating. Anytime you can make it from point A to point B safely then it's a 5star rating in my book."
Cons: "Seats are just so uncomfortable especially for short people."

Pros: "There was nothing worth unliking. Helpful and Happy Staff alongwith a clean plane and punctual service. Thank you ! First and definitely not last experience :)"
Cons: "Good question"

Pros: "Crew was pleasant and did their best on this flight that was not pleasant"
Cons: "Plane was late arriving at the gate to be unloaded and so we where late boarding and take off and the plane late in arriving in San Diego and costing me more for my parking rates. The flight was bumpy and overcrowding is an issue and allowing passengers with bags that will not fit in the overhead bins."

Pros: "Worst flight ever!"
Cons: "Temperatures were in the 50s on board!!"

Pros: "Good price and value. Crew were good."
Cons: "One restroom was out of service so people were continually lined up down the aisle waiting."

"No wifi but flight was short and comfortable"

Cons: "Efficient"

Cons: "Drink service"

Cons: "movie selection could have been better."

Cons: "The audio jack of the movie is not good It's on & off seems loose"

Pros: "The crew was great!"
Cons: "I didn't get to continue the series I started watching on an earlier flight, as this plane had more limited options. We also waited on the tarmac an long time before take-off, waiting for a part to be delivered to our plane so we could take it to Indianapolis with us."

Pros: "The check in process was smooth and the flight crew were pleasant"
Cons: "some of the TSA crew were rude/seemed to be doing a lazy job with helping load items on the belt"

Cons: "Got to final destination, baggage was discovered to be lost somewhere between Dallas and Bahrain"

Pros: "Flight was on time, smooth take-off and landing, and gluten-free meal available (ordered before through Delta.com). Alcohol was available at each drink service."
Cons: "No gluten-free snacks, lack of gluten-free awareness by crew, and gluten-free meal had an apple instead of the (gluten-free) ice cream bar the other meals included for the dessert."

Pros: "The flight crew was amazing! Very helpful and did everything they could to assist!"
Cons: "The plane was pretty toasty! It didn't really mellow out once we got in the air, either! That was my only complaint."

Pros: "Happy to be home"
Cons: "Allow more time for check in"

Pros: "Crew was very upbeat and helpful"

Pros: "The flight timings and the arrival time"

Pros: "It was a brand new 737-900 with legroom, atmospheric lighting, very quiet engines, and LEGROOM in coach. The flight crew was top-notch as well."
Cons: "Nothing. Delta did very well with this one."

Pros: "Our seats were assigned at the gate. Somehow we were given the comfort + seats. Very nice! Thank you!"

Pros: "Delta in Orlando is awesome!"

Pros: "The flight was not crowded and plenty of flight attendants offering service throughout flight Also smoo5h flight."

Pros: "Cabin service very good and hot meal was unusually good for economy section (especially the chicken with hollandaise sauce)"

Pros: "Perfectly on time. Good food and very good friendly service!"

Cons: "The flight crew were great"

Pros: "Direct flight from CDG to IND."

Pros: "The service on our flight was absolutely amazing, the food was surprisingly great, and the long ride was as comfortable as it could have been in an economy booking."
Cons: "My entertainment pad malfunctioned the whole time, even after it was reset. Thankfully I had enough things to keep me busy on my own, but it still would have been nice to have."

Pros: "We were offered food and drinks (including basic cocktails) continuously throughout the flight. Hot hand towels, comfortable seats, dozens of movies and TV series, all included with basic fare. The flight attendants were kind and helpful. Excellent service and organization!"

Pros: "Direct flight from Indy to CDG is great."

Cons: "Always delays in between transfers from Mexico City"

Pros: "Nothing"
Cons: "It was not acceptable and very disappointed that flight DL391 from SDQ to NY-JFK was delayed till it left at 4:40pm because there were no crew members to bring the aircraft to STO DGO the night before as it is usually done so that the aircraft sleeps over in las Americas. We were at the airport at 4:30am because the flight was scheduled to depart at 6:05am we were lucky to be able to rebook for a flight SDQ-ATL DL576 for the same day hoping to make the connection ATL-IND. Unfotunately that flight was rerouted to Charlotte due to bad weather conditions with a delay of 3 hrs before it landed in ATL thus missing our connection to INDI and had to sleep in ATL and leave the next day to IND thus missing a meeting commitment that we had in IND. We should and expect to be compensated by Delta for this."

Pros: "Staff friendly and helpful. Some turbulence due to having to fly over tropical storm. Like the games and movies available."
Cons: "The cabin was very warm."

Pros: "The on time departure. The air hostesses were very attentive. Fast baggage arrival"

Pros: "Love the TVs provided with recent movies and games"
Cons: "Security was a headache"

Pros: "Flight was on time with enough connection time to board with zero issues"
Cons: "No problems on this trip"

Pros: "The comfort, space, quiet, snacks"

Pros: "On time arrival"
Cons: "Nothing"

Pros: "Boarding was easy"
Cons: "Small seats with very little room and no ability to recline"

Pros: "Updated plane. Had usb charging available!!"

Pros: "staff was good, flight was not so good"
Cons: "Hated the storm we flew through, luggage came out of overheads....ugh"

Cons: "Delayed"

Pros: "Everything"
Cons: "Nothing"

Pros: "The staff was so friendly, and funny!! Loved the movies offered and snack choices. Updated aircraft"

Pros: "Delta has always be a step above the rest. Traveling with my children is not a problem and frowned upon with Delta. I rarely choose competitive airlines and will continue to use Delta as much as possible."

Pros: "The flight was very comfortable and quick. I like the coffee when I pair it with a biscoff."
Cons: "The boarding process seems a bit chaotic, but it didn't really detract from the overall experience."

Pros: "Boarding was smooth. Gate rep helped us kindly and then the flight attendant was very friendly."

Cons: "Delayed flight, mechanical"

Cons: "The new boarding pillars with Priority, Sky, Zone 1, Zone 2, etc was a mess. In concept it should be a good process, but it was just a sea of people asking each other which boarding group they were in. Going back to asking those who are in a particular boarding zone to form a line and doing so each zone at a time seems like a smoother process."

Pros: "Nothing"
Cons: "Had to buy a one-way ticket on American, as Delta would not move me to another airline,"

Pros: "The plane wasn't ice cold, which was a nice change."
Cons: "I couldn't close my air vent unless I wanted to hear a nice whistling sound for the duration of the flight. So I just left it open, no big deal."

Pros: "Easy boarding, good wifi."
Cons: "Two hour mechanical delay, seemed like they waited forever for paperwork. Then rough weather, so bouncing all over. And on top of it, no peanuts."

Pros: "Flight attendant was really funny!"

Pros: "Crew was VERY friendly and helpful."
Cons: "No changing table in restroom made it hard to change infant."

Pros: "Crew was not helpful. Our flight was diverted to Memphis to refuel due to bad weather in Atlanta. The crew would not contact the Atlanta base about connections. Although I ended up making my connecting flight (as it was delayed 2 hours) my baggage has yet to arrive."

Pros: "I didn't fly from LA to Indianapolis"

"American airlines has always been great. Will definitely be using them in the future!"

"Boarding went fine, the plane was clean, and the crew was very friendly. Seats were a bit cramped, but that seems to be typical on all airlines anymore. Cookies and pretzels were offered as were beverages - the usual. I’d fly American again."

"Boarded late. Missed first landing attempt, landed almost an hour late and missed connecting flight."

"Little space between seating"

"Late coming, late going, no explanation. Very typical of the poor service I've come to expect of American Airlines and sadly, they do not care. Back to Southwest!"

"Nice environment but not deaf friendly .."

"Extremely disappointing. The American Airlines crew strike is affecting their flights deeply. The crew didn’t show up for our flight so we were delayed 2 hours."

Pros: "Very friendly staff"
Cons: "Half hour delay for maintenance"

Pros: "The incoming flight was late, but we still made it to Durango on time."

Pros: "."
Cons: "Plane was too hot!! Ac nor working !"

Cons: "It was a very good flight"

Pros: "I paid for a full seat and the person next to me was so overweight, I had the use of less than 2/3 of my seat. My rifgt shoulder, neck and back was very sore when I got off the plane from lack of any movement."
Cons: "Severely overweight people should not be forced onto another adult if they cannot fit in their own seat."

Cons: "Very friendly and safe staff"

Pros: "Yes"
Cons: "Yes"

Pros: "Crew was nice"
Cons: "Plane was also dirty and I had to whipe down my own area"

Pros: "Crew was great."
Cons: "turbulence"

Pros: "Amazing crew"
Cons: "Perfect"

Pros: "The flight attendants were very sweet to my 16 month old son. The plane was clean and the flight was on time."
Cons: "The seats were not comfortable and I wish we received a bottle of water."

Pros: "The crew did their job."
Cons: "At least monitors to watch a movie since there is no food in first class..."

Pros: "The flights seemed to go fast once we were in the air and it was nice the pilot was trying to get us there earlier because we had taken off late."
Cons: "I upgraded to 1st class for both flights but the plane seating was very dismal and hadn't been upgraded in either of these planes for a long time. After we boarded the plane we were told that no drink, snacks or food would be offered. The attendant shut off the lights as soon as we got in the air and kept it dark in the cabin until 10 minutes before we landed. She never came around to check on us once or ask if we needed anything. I was so thirsty when we landed. I have decided that I will either go back to United Airlines or check out the 1st class options at American Airlines better next time. This might not have been their fault, I'm not sure what it was, but the flight was late landing and we took off an hour late as well which really put me behind schedule."

Cons: "That flight for 2.5 hrs is way to tight. An hour, hour and a half... OK. But 2.5 hrs on a packed flight was uncomfortable"

Pros: "Crew was amazing."
Cons: "I had some issues with the Onboard entertainment in terms of connecting with the site. I typically do not have this problem with my airline of choice but choose you because of the proximity of my hotel to my desired departure airport as well as price."

Pros: "The crew was nice"
Cons: "Cooler air! Hot as heck"

Pros: "Great flight, great crew, comfortable seats, good entertainment. I LOVE the AA 787s"
Cons: "Nothing"

Cons: "The flight was 2 hours delayed because there was a mechanical issue on the plane. We sat and waited on the plane for 1 hour while the Maintenance crew tried fixing the problem. After sitting there for one hour, they told us the problem wasn’t fixed and we have to change aircrafts. The other aircraft was all the way in terminal D (we were in terminal A) and the boarding process took a long time. Overall it was an awful flight and experience with American Airlines. I missed my mother’s birthday party because of the 2 hour delay."

Pros: "Flight was not over crowded, allowing for proper social distancing! That is MUCH appreciated. Crew was wonderful."
Cons: "The couple in front of me got in a physical altercation as well as the couple seated behind me. Both situations caused much discomfort and could have been defused faster by flight crew"

Pros: "The crew &entertainment"

Pros: "Ok fliggt"
Cons: "Plane was really warm for a very long time"

Pros: "Missed my connecting flight due to the flight from lax was delayed for 50 minutes, because of no fuel"

Pros: "The crew was rude"
Cons: "Everything"

Cons: "The plane was cold. The entertainment was mediocure. The staff was telling the people to get in their seats quickly as they had missed their scheduled time for take off. Yet, they 1st said we would board a little late because og clearing out the previous flight. And, no one could get carry-ons above their own seats and had to go back to then come forward. The attendants should monitor better what is brought onboard. I thought they were rude. And it took almost an hr to get our luggage at the carosel."

Pros: "Nothing"
Cons: "Never got on the flight!! This was a Christmas gift & they took the money when booked it and told me they needed credit card verification 2hrs before departure! Terms and conditions doesn’t say I needed the credit card when checking-in! They also NEVER notified us that I was needing that information! The person who booked my flight is overseas!!! They are the worst at customer service. Still waiting to hear back from them! It’s the holidays and they are absolutely careless! I must add that when checking-in the agent was rude, unprofessional and even mocked me! ridiculous!"

Pros: "?"
Cons: "the fact they changed my schedule and had to come in earlier customer service was awful and my luggage came back dirty and the best response was that the belts are dirty and i can expect wear and tear. not only that i had to book myself an earlier trip to pay the standby fee so i can leave the same time my brother left tsa screening had us wait 20 min before we move in the line for the fact no worker was there but one guy and i was the last person to board the plane after almost missing closing gates my expierence was awful and disrespectful"

Pros: "Boarding from Dallas was very good but when landed in London there was no service provided to me as I requested. I asked for wheelchair and help claiming my luggage due to health problem but when I asked at the airplan gate if some body will help me the answer was wait over there with a rude way and ended by walking to the passport area and claiming my bags by my self, my bags was not there and I was going back and forth to follow directions been given to find my luggage. I was very exhausted and tired and asked people around me for help."
Cons: "There was no help at all especially from the British airway. Unlikely there was very rude answer by telling me if you need help you can hire somebody to help you at claiming bags area. This answer was not expected at all and I was very disoppointed as I made a request to have a wheelchair from London. This request was ignored in London. I was very tired and placed my self to a risk of injury because I hade recent surgery to my right shoulder. As a British air way and this was my first experience I will think carefully next time to use this service again. One of my luggage was damaged and this bag was new and this was my first time to use it they told me at customer service this just a scratch and there is no liability for this kind of damage. hopefully some body can investigate this and do something"

Pros: "Mostly really friendly crew members. Plane seemed new, first and business class looked lovely."
Cons: "Wihout question, the most uncomfortable seat ive ever been in. It was obviously a newer plane, long haul flight, and thw configuration maximized space for more passengers. Width of economy seat was tightest I've ever experienced, with the arms of the seats literally right at my legs, nearlt digging in. The leg room was very short with my knees nearly touching the back of the seat in front of me. When i put my tray down, it actually rested on my knees, and was not level because it pitched up due to longer legs (and I'm only 5'9). This was a long haul, 8 hour flight. I've never beeñ so uncomfortable on a flight in my life, and have never counted the minutes I could get out. Seemed obvuous that meal service had taken a hit when corporate looked for places to cut expenses, its one of the lower quality meals. If compared with an international carrier, the food was really sub par. Mostly really friendly crew members, unfortunately, one who really didnt seem to enjoy the job any longer."

Pros: "Crew were ok Captain was informant"
Cons: "Delay Heat on plane at 98 degrees upon boarding"

Pros: "Pilot sounded nice"
Cons: "Airline Attendant ride. Not 2 me. I stayed away from her seeing how she talked to other patrons. Yelling “get with the program. I’ll be watching you” for simple mistakes made before door of plane closed. Tried to talk elderly woman out of tea because she was lazy and didn’t bring hot water on her cart. Eventually brought it but why try to talk her out of it. Heavy set dark brown tall Attendant on flight 5874 Mesa Airlines. Lost my luggage. More and more friends, family & 1 flight expert says AA gets more complaints. Will try booking with another airline carrier in future unless absolute emergency to take AA. Worth $40.00 or more extra to get friendly service."

Pros: "Crew was friendly."
Cons: "AA has nine boarding groups, which queue up in two lanes. Each of the two lanes hold about 5 people, at most. This is ridiculous. It creates enormous crowds of people jockeying to be near the tiny lanes for when their number is called 5 or 10 minutes down the line. AA needs to reduce the number of boarding groups, lengthen the lanes, and provide more of them. No other airline boards this way. That's because this boarding method is stupid. Unsurprisingly, our plane took off late because they couldn't get everyone boarded in time."

Pros: "Not much"
Cons: "Passengers brought hot food on board at Dallas. McDonalds and KFC odours were overwhelming for first 30 minutes."

Cons: "the drink service came through pretty late in the flight. i asked for hot tea. a few minutes later i was provided with extremely hot tea. about 10 minutes later it was a temperature i could tolerate drinking. about 1/3 through the drink i was required to throw away my drink because we were preparing for landing. i understand that, fine. bad timing. it’s just a drink. what was unsatisfactory is that the attendant rudely commented “you have to give us your drink. it’s not that long of a flight.” the comment made me feel like i had done something wrong even though i had just been drinking my tea as soon as it was at a drinkable temperature. i was not impressed with the attendant. also, there weren’t any biscotti cookies."

Pros: "Nothing"
Cons: "AA claimed the overhead storage was full and took my carry-on. Except I walked by at least 15 spots that easily would have fit my bag. They made us pay $50 to check-in luggage, but then didn't bother to put the bags on our flight. They also tried to charge us twice for the privilege of checking bags. They had no flights that would get us home on the same day, then claimed that since 12 hours had elapsed, we had to repay to check bags. During the flight, they had non stop commercials for their credit card. Ugh"

Pros: "Once I got onto the plane, it was fine. It was a short flight. Everyone was nice and they offered drinks and a small snack."
Cons: "I was late to my first flight from Dallas to LR due to my flight from Spain coming in late. I got off the plane and there was also another connecting flight printed for me. I thought "wow that is amazing sevice! I am def going to brag on them." I should have done it myself... after a 30 hour traveling day.. I got to the counter to get on my second scheduled flight home, and it wouldn't let me on because something with my Rickey was not working on the computer. The person did not know how to fix it so I missed the flight. After calling a supervisor, and that said supervisor never showing up, someone else finally happened to walk by and helped the original person fix the problem. Finally after waiting 5 hours total, I was on my flight home. The first flight was amazing but this flight makes me question if I want to ever use American Airlines in the future."

Cons: "I've flown a lot, and I really couldn't believe how rude the flight attendants were on this flight. They seemed very inconvenienced by their job. I gave a snack pack back to a FA bc of my allergies and she snatched it out of my hand while walking by me without even looking at me...my husband's jaw dropped, he saw it too. It was unbelievable how rude they were."

Pros: "Cabin baggage allowance."
Cons: "No food, only purchasable snacks payable only with a card not cash. That incurs charges for those that are not US card holders! And extortionate prices. Wifi based entertainment so you need your own tablet/phone. Great if the wifi works - it didn't. Neither on the outward or return journeys."

Pros: "Nothing"
Cons: "Boarding-we boarded class 9 and had a carry on that was to big so all 3 personnel yelled at me and my husband with my daughter in my arms very loud and disrespectfully " YOU CAN NOT BRING THESE TYPE OF BAGS ON THE PLANE!" Mind you 3 people are saying this while other people were also waiting to board the plane! So I quickly say we do not need 3 people to tell us 1 thing and especially yelling at us like we were kids or criminals because it felt like we must have broke the law the way they treated us! That experience was horrible and ruined my liking for AA"

Cons: "Flight into DFW was delayed over an hour and ended up missing connection from DFW to SMF by less than 10 minutes because connecting flight left the gate early! We had 5 people in our group, including 3 children under the age of 10. Instead of taking off on time or just a couple minutes late (and oh by the way, the flight to SMF was scheduled to land early because of favorable winds) the flight left the gate early while we were sprinting from gate C31 to A17, missing the door closing by minutes and stranding our party for a three hour wait for an aircraft that went to SFO instead (75 miles away from Sacramento). As the coup de gras, our luggage didn't make it on the plane to SFO so now it's sitting in Sacramento awaiting delivery. I know there were a lot of upset people with the weather delays yesterday, but a bit of foresight or accommodation by American or a particularly savvy gate agent could have prevented the 5 of us from being among them."

Pros: "It served the function of crossing the ocean. The crew was kind."
Cons: "The airplane was outdated. It did not have personal entertainment suites at each seat. I haven't flown across the ocean without being able to choose my own movie in 3 years. Also, because of the outdated entertainment suite, the headphone jack is located in the armrest to the side instead of in the seat back in front of you. This caused me to bend my 3.5mm headphone connection at one point while I was moving my leg, because the connection jack is located below thigh level. The temperature was unbearable, and could not be controlled by the flight crew. Dressed for winter weather and roasted for the entire flight. I actually was dehydrated when we landed because I was sweating for 7 hours crossing the ocean."

Pros: "I was in a seat in coach that was appalling. (28C?), one row behind the exit row seating. I am only 5' 8" but could not cross my legs. The guy to my left was KNITTING, so was constantly jogging my arm which I carefully had kept inside the armrest on my side. I will avoid flying in a BA 747 in future. Even Business is awful on those jets. I flew in Business once, and thought the head to tail layout was the worst I have experienced. I pulled down the joint divider and thought the person in the next bed was dead, he was lying there with his arms crossed over his chest! It's time to update the 747's or retire them."
Cons: "The pathetic little 4.5" times 3.5" screen in the seatback was a joke in today's environment."

Pros: "The professionalism of the pilots in handling the extremely rough weather during the flight"
Cons: "The meal of a turkey sandwich on dry bread was forgettable . They are co - shared with Qantas and could learn a lot about providing a decent meal on a long expensive flight"

Pros: "N/A"
Cons: "It took so long for me to leave this airport. I got there around 11:30pm and my flight wasn't till around 9:45am the next day and so when it came to that time they had cancelled my flight so I got another ticked for around 2pm and they didn't board that flight till around 4:30. My experience there was to much to handle. I was supposed to get to Colorado Friday night but didn't even get here time Saturday afternoon. Really upsetted me because I leave wednsday so I don't have enough time to be with my boyfriend. I honestly don't think I'll be flying American Airlines again"

Cons: "It was quite hot on the plane."

Pros: "Amazing crew, from the flight attendants right up to the Pilot (one of the classiest people I ever encountered during my travels)."
Cons: "Hopefully the mask mandate will go away soon. I know it's the Feds not the airline, but........."

Pros: "The crew was very nice and professional. The flight arrived early and that was great."
Cons: "It was a bit overcrowded and the internet was a bit spotty"

Pros: "Great value"
Cons: "The seats weren't very comfortable, but I could make due."

Pros: "World class"

Cons: "The video on safety did not work"

Cons: "While waiting for seat assignment the plane began boarding after being told by the clerk at the counter my name would be called I had to see the clerk for my seat after the plane was boarded not very professional no food options given on plane just handed cookies and attendant walked away"

Cons: "The Boarding was not fair. The most horrible experience in my life and the Customer Service made me felt like a delinquent."

Cons: "On time departure"

Pros: "The crew was magnificent"
Cons: "Be nice to offer a glass of water to your clients!!"

Cons: "Flight was delayed 45 min"

Pros: "Crew was very good. Seats were uncomfortable. Too close together and hard."

Pros: "Crew was nice. Enjoyed watching one stewardess train another. Very smooth landing in Redding."
Cons: "Flight delayed for about 20-30 minutes with personnel entering and exiting aircraft with no explanation for passengers after pilot had announced we would be leaving “on time.”"

Cons: "The female flight attendant was not good"

Pros: "Our flight attendants were awesome!!"
Cons: "A/C was a bit cold, but would rather be cold than hot."

Pros: "I did not get my luggage in Munich"

Cons: "I know that flying isn’t what it once was when it comes to comfort and amenities, but good, polite, service seems to be vanishing as well."

Pros: "Not a whole lot."
Cons: "Everything. The flight was delayed by 4 hours. There was no food in first class. The luggage was put on an earlier flight ans delivered to a different gate. The person handling luggage in Gate A was rude. We had to go to the other gate at 1am to pickup our luggage."

Cons: "4 hour delay"

Cons: "The flight was three hours late!!!!!!! I had to get on and get off the plane with all my stuff. This has financial implications on the ground later that evening in Uber Cost and I had to pay for the additional day for my car because I was not able to pick it up at the originally scheduled time. I contacted United and have not heard ANYTHING!!!!! Please help me get my money back!!!"

Cons: "Over two hours delayed. Had to carry on carry off my bags that were heavy. Messed up my schedule. Had to incur extra charges at San Diego destination due to the inconvenience."

Pros: "The crew seemed willing to reebok flights and they didn't get angry or upset at the passengers."
Cons: "The broken lavatory caused a 4 hour delay. It was a difficult experience because we were kept thinking it was going to get fixed soon but it wasn't."

Pros: "Great smooth boarding process, prompt flight, and helpful flight staff. Bathrooms were clean and convenient"
Cons: "As is typical for airplanes, uncomfortable seats and little space to maneuver into the isle."

Pros: "Even though we had a few delays and got stuck in Milwaukee for a couple hours the crew was cheerful and helpful and made everything much less stressful, by far one of the best flights I've been on"
Cons: "Was a not a fan of the weather delays, but that can't really be helped."

Pros: "The flight was very affordable and turned out to be great. I love the new United Basic Economy seats."
Cons: "I hate that we can't bring two carry-on bags, but we were able to get everything into one. Our trip was short so we did not need much."

Cons: "Thought we were going to have to spend the night on New Jersey. Because of it. No apologies or compensation. As a result, we didn't get home until almost 3:00 A.M."

Pros: "N/A"
Cons: "Everything was trerrible on this flight! We were delayed from our first connecting flight out to SF to LA and we're put on a different flight connecting to Houston to get us home sooner. We were told by the gentleman at the check in that our correct boarding passes with our seats sitting all together would be given to us at the boarding desk. That was the biggest mistake ever to take this flight because we were then delayed 3 more hrs! Not only that but when I approached the next gentleman at the boarding desk in Houston he was super rude! He was yelling at me when I told them that "they in Dallas,the worker at the check in" told me to get my boarding passes in Houston. He kept yelling saying "there was nothing he could do that he could do that he didn't know who THEY were but that I was talking to him now and that's why he is saying" I tried explaining to him that I just wanted to make sure I got in the right flight home because this is what I was told to do by the employee in Dallas. Not only that but our connecting flight to Houston was horrible! The flight attendant (the male) was very very rude!!! He also was yelling at my niece and nephew when we were trying to put the carry on bags in the compartment. And telling us we could have anything underneath the seat when clearly we could have our personal item underneath. Overall we had the worst experience with United and will never again fly with them! I understand delays may happen but there's no need for the employees to be so rude. so much for their customers service!"

Pros: "Free movies"
Cons: "Sat on plane for two hours after we boarded waiting to take off"

Cons: "There were no tvs on the diet flight you had to use your own device. On the second flight you had to pay to watch tv. It's free to watch movies in American Airlines!"

Pros: "I get a refund"
Cons: "Getting to the airport and being told you are not in the system to get your tickets when you give all the information to the counter after you paid in advance and have to take the grey hound instead so I am pissed off at this air line and going to let my friends and family know how I was treated there"

Pros: "At all points in the process from check-in to exiting the plan, the staff was quick to step in and help with direction to keep everyone moving."
Cons: "A teacher was put into tears at the gate agent desk prior to boarding because she had a purse and a shopping bag but had a ticket that only allowed one bag that could not be a full roller board. I did see her eventually board wiping her tears away with a single bag, so she either paid the extra $50 or they figured something out."

Pros: "Nothing"
Cons: "The united employee starting with the man in the ticket area by the gate. He was VERY rude and unprofessional. He was talking to me like was a dumb person. He was explaining to me that I could only take one bag on the plane and it was how he explained it to me that I did not like. United needs to work on getting rid of people like him, they are agitators."

Pros: "Round trip from logan to dallas for $230 was unmatchable."
Cons: "With radio communications issues on the plane cancelling my 6:30 flight my travel day grew about 6 hours longer then expected. But with that said as an auto mechanic i know this stuff happens all the time and its a head ache for everyone."

Pros: "The service from the staff to fix the issue created by bad information and they were super nice about the situation. My flight out to visit my son and his family was great ."
Cons: "In united club I was told to report to flight gate at 1715. I missed my flight because of bad information. This issue was corrected by some super nice employees st the gate counter. I've always gone to the club when have longer layover times I pay the day fee but this caused my time back home to be closer to midnight not the before 2200. To then top off the night I get home and my luggage was damaged. Just a really long and troubling trip back home."

Pros: "No issues"
Cons: "N/a"

Pros: "Flight was delayed an hour, but as little pick-me-up united offered free snacks and water to tide all the passengers over! So unusual to see, since generally it's just like "deal with it." Also the smaller plane was fast to board and de-board."
Cons: "Eh being delayed is always kind of annoying."

Cons: "Delays all day"

Cons: "I was between two heavy set people and could barely move."

Pros: "Nice comfortable seating."
Cons: "Liked everything"

Pros: "Everything was great travel was a brezs"

Pros: "I arrived safely at my destination."
Cons: "I fully understand that weather and accompanying delays are unpredictable at best. But to be updated every 30 minutes over what turned into a 3 hour wait was frustrating. I appreciated the updates, but I could have done lots of fun things if I'd known the time would end up being 3 hours. Maybe you could work on the accuracy of your delays and how long it will really take. The flight attendants seemed as though they didn't even want to be there."

Pros: "Everything"
Cons: "Chicago"

Pros: "I like the fact that the pilot was being safe because of weather!"
Cons: "Waiting and figuring out what are plans with United to get us to Dulles Airport!"

Pros: "Flight was great after sitting on tarmac In dallas for an hour.?missed my connection by seconds... I would have thought they could have held the plane for 5 min"

Pros: "Efficient boarding, clean aircraft"
Cons: "Only offered water in-flight. No snack, no beverage service, only water. Flight IAH to DFW on 10/28 had full beverage service so what's the difference?"

Pros: "The snacks"
Cons: "It was a really noisy flight because a little boy was crying in the back"

Pros: "The power outlets were a perfect way to be ready to arrive home. Great option of personal mobile device entertainment."
Cons: "No television on that flight."

Cons: "This flight was cancelled, so I can't say how the flight was. However, I can say that in my 20 years of travel, this was by far the worst, most stressful experience I have ever had. I was placed on 2 other flights with 2 other airlines and wasn't notified until AFTER I was already checking in with another airline (this is also after calling the airlines regarding the cancellation, several hours before heading to the airport). Worst experience. Do not recommend."

Cons: "The layover was quite short and I had to get from one terminal to another. Luckily, the directions I received were spot on and I arrived to my terminal just in time."

Pros: "Iam 53 not i to electronics much and to have no movue or music on the second longer flight is assinine most of the people o.n brd didnt have anything to do for the price i might as well just flown spirt and saved money"
Cons: "By removi g all inflyte movie and no hot food and no music your getting like Spirit. But cost alot more maby i need to go to them and just bring some food iam not electronics guy and most around me werent but a AM flight over 2 hrs should serve bot foid as well as a movie or at least have music to listen to"

"I didn’t see a WiFi option . That could have been better ."

"My flight canceled at the last minute. I missed a family event, this is very unprofessional."

"Keep all your service in top"

"This flight was the worst I've ever had,and also will be never thinking about booking with this company again , sucks"

Pros: "The crew was very kind! The flight was fine."
Cons: "I would have liked to see a little more social distancing precautions taken. There were none. That’s just my personal feelings."

Pros: "I like the option to have a big seat up front without the cost of first class tickets."
Cons: "Our luggage didn’t even make it on the plane! My husband was there on a business trip and now doesn’t have any of his tools for work for the week. Spirit told him his luggage didn’t even get loaded on the flight."

Pros: "Seats were very comfortable. Crew was very helpful."
Cons: "Allow me to use my ported and filtered mask."

Pros: "The crew was unprofessional, rude, impatient, and just snotty with passengers. Space is also very small on these planes."
Cons: "Better customer service"

Pros: "Nothing about this flight was good. Rude workers. Confusing bag policies. This airline is terrible & I will NEVER fly with them again."
Cons: "Everything could have been better."

Pros: "Uncomfortable seats everything"
Cons: "Hire better ticket agents"

Pros: "Clean"
Cons: "Seats are very uncomfortable"

Pros: "Crew was great."
Cons: "Maintenance issues. Had to return back to airport after being in the air for over an hour. Had to switch planes. Get to final destination, no gate available because of our delay. Had to sit on plane for additional 30 min before they found a gate the could unload us. Extremely poor execution. Hours late to my destination."

Cons: "The flight was delayed and hour with no message. We were forced to wait on the plane that whole hour while the AC wasn’t working. Staff was overly talkative over the speaker and gave no opportunity to read or sleep. The flight had no form of control. In this time of the pandemic to sit on an airplane for an hour and wait while the staff tells jokes instead of information was ridiculous. Poor flight overall. Tons of turbulence as well."

Pros: "One of the flight attendant accommodated our seats due to wheelchair service."
Cons: "We are in covid19 and social distancing was not properly in place. Our seats are ere too close together. 6ft was not at all practice! Also, the Lady who checked our bags in was very rude. She over charged me and was throwing my bags. Customer service by her was totally horrible!"

Pros: "On time departures and crew was very professional"
Cons: "I wish that Spirit gave some kind of complimentary snacks/drinks for people that pay more money for the “Bug Seats” (like a business class style seat)"

Pros: "Getting home"
Cons: "Being nickled and dimed for everything, rude service and completly uncomfortable accommodations. I was coughing bc we had to run to the gate. I asked the flight attendant for down water and he have me a tiny cup with 1/4 of the cup of water. Water would have solved it but due to their careless mess I couldn't rest or stop coughing. Then a bottle of water is $4. Awful turbulence, though not their fault, would it provide water till it stopped. Forced me to stuff my purse into my bag which caused extra creases, I did not have to do this on the flight there, when I explained that they said too bad or pay $50 more. Every step of the way was rude, careless and inconsiderate"

Pros: "I was told that I've been checked in but still have to join a terribly slow queue."
Cons: "That we were not offered even cold water."

Pros: "The check in process was swift and efficient"
Cons: "1.The plane had a crying child the entire 4 hours and the parents did very little to calm him down. There were other children in the plane but this poor child kept crying and no one helped him.Flight attendants walked past and did not ask the parents to calm the child down. 2. I was seated in third row at the front of the plane. I have never seen so much unprofessional conduct by flight attendants. I fly monthly for work and this was the first time I have seen an A320 plane all 6 flight attendants congregate at the front of the plane to chit chat the whole time. They stopped to serve drinks and went right back to chatting animatedly. I admire that they as coworkers get along but flight attendant is a revered profession and they should uphold it as such. Not act like its a picnic job by laughing and catching up on stories in full view of the entire flight :-( I guess I cant complain too much because its Spirit Airlines after all. You get what you pay for."

Pros: "No me gusto nada..."
Cons: "1.me cobraron $100 por la maleta pequeña por q hubo un error cuando compre mi boleto,error de ustedes no mio,hice escala y me cobraron 50 y 50. 2.no hay personal suficiente que hable Español,estaba perdida y sin ayuda en español. 3.no dan Meriendas en los vuelos,todo lo cobran. 4.espacios pequeños en el avion y el avion vacio y me dieron el peor asiento. 5.tuve una muy mala experiencia tube que hacer chek in 2 veces,salir y volver a entrar cuando no era nesesario...tuve un pesimo dia y hasta llore.."

Cons: "The worst experience in my life, I showed up a hour early, only 2 kiosks that work to check in. The rude lady directed me out of line to use the kiosk again instead checking me in, so I couldn't miss my flight. You could obviously tell it was my first time. So I missed my FIRST flight for my 30th birthday. Their only rebuttal to my dilemma was "you should have show up 2 hours early". A horrible experience I will never forget. The human that don't display common courtesy for his or her fellow man should be replaced by robots. I would gladly pay double for my next flight than to EVER use Spirit again."

Pros: "What I enjoyed about this flight were the pilots. Take off and landing were great, and the flight arrived on time!"
Cons: "Poor customer service. Flight crew served beverages/snacks. Afterwards, the entire staff remained in the front of the cabin socializing most of the flight. One even had the audacity to tell me to put my tray up as we were landing, and my trash had not been picked up, so that I could put up my tray (still had liquid in my cup, and there was a lot of turbulence throughout the flight). Staff ( Jeremy) addressed a passenger very rudely, and the passenger was very irritated with the flight attendant. It’s not what Jeremy said, but how he said it. Instead, of Jeremy de-escalating the situation he continued to address the passenger rudely. Then he walked to the front of the cabin pointed at the passenger he was arguing with and was very animated in his telling of what just occurred to another employee. This infuriated the passenger. Disgusting behavior, Jeremy! Can’t believe Spirit staff have not been trained on flight safety. One, we are in a confined space, approximately 34,000 feet in the air, and it just takes one incident to unravel the peacefulness of the cabin, and place passengers at risk, but instead of Jeremy trying to manage the situation he continued to agitate the passenger. Then he sends another staff over to harass the passenger/family. Unprofessional and placing passengers at risk; because you never can predict how a passenger will react. To top it off staff did not say goodnight to passengers. I’m disappointed, because I recently sent a nice review to the CEO on Facebook. I guess I spoke too soon! The flight crew for flight NK 817 on 11/27/17 DFW to LAS, requires training, and may need to be separated for training purposes, because your flight supervisor cannot mange them, and it’s corrupting their behavior. This experience left a bad taste in my mouth. What is the standard for flight service, Spirit Airlines?!"

Pros: "the price"
Cons: "FIRST OF ALL-so they tell you can have one "personal item" well let me tell you most airlines, consider this to be as big as a backpack or small luggage sometimes. I got to the airport and they made me buy a prepaid visa card AT the station by spirit airlines, only good at their store because I only had a little cash on me, and not enough on the card that I did have. They do not accept cash, WHICH IS CRAZY TO ME BECAUSE THAT IS LEGAL TENDER..... So I buy this thing, because they told me I had to pay for my bag since I couldn't consolidate my PURSE into my mini travel bag it would be considered two and that was the rules... so an EXTRA $50 there and $50 on my return flight.... they got me for an extra $100. WHO are the people taking no bag flights? Whatever, anyways it was a less than desirable experience. The plane smelled like a used toilet and the flight attendants were rude. They don't seem happy to be doing their job. I was going to celebrate my birthday and this made it a less than desirable experience. I'd only recommend this airline for emergency flying only. They don't even offer beverage, and it's ridic over priced. Hopefully someone will read this and reach out to me. This doesnt' reflect my experience for opinion of Kayak. Always great. But I'll never take spirit again, it is NOT worth the low fair."

Cons: "Spirit Airlines does not care AT ALL. I will never fly them again. No explanation of delay, which then led to a full cancellation, in which they then had us waiting in a line for 20 minutes until they (finally?) ejected us out of the security zone because they put our bags at baggage claim, so I wasn't able to buy a flight at a desk from another airlines right nearby because I had to go back through security so they messed up my timing entirely. I have also not received my refund for my baggage / seat extras and it's been a full week. Horrendous. If I could give them negative ratings I would."

Pros: "Flight crew was extremely nice and helpful."
Cons: "Spirit Airlines offers low fares but then uses slight policy differences to charge extra fees. They reduced the size of carry on to an impractical size. I have never had a problem with my carry on, but it would not fit into their criteria, so I had to pay extra. The charge was not based on fitting in the luggage compartment it was just an extra charge for size. First bag $50 and second $60. They charge extra for a bag weight over 40 lbs when the majority of the airlines allow 50 lbs. You're only allowed one item to take on the plane, not a personal item plus a carry on. They charged for water on the plane. I do not recommend flighting Spirit and will not be a repeat customer."

Pros: "Friendly crew, comfortable seats, wider than some planes in the aisle"
Cons: "I chose to try Spirit because it was cheaper than other airlines, but then they charged for everything! I have never been charged for one carry on bag! They charge more for the carry on than for a checked bag!!! So on the way back I checked both bags, only to find out that they charge even more for a second checked bag!!! Get on the plane, and find out that you don't get a free drink... I had to pay for a cup of coffee. So much for cheaper... this was probably the most expensive choice, once I paid for all my small bags."

Pros: "The people I sat next to were nice and flight attendants were nice"
Cons: "Our plane was 2.5 hours late to start. The flight was uncomfortable but the company was good. However, since the first plane was late, it meant I would miss my layover & second leg of my trip. When we landed from Texas into LA (at 815pm) the flight attendants told us to speak with the check in people about our new flights. When i went up to the counter, no one was there. A guy in a yellow vest popped up and helped me look to see when my next flight was leaving. He told me that I would have to spend the night in the airport since the next flight wasnt for another 12 hours and since they dont partner with other airlines that I would have to go to Alaska if I wanted a flight home tonight. When I asked about a refund for my ticket he said maybe I would get one for the second leg of the flight. Needless to say, I'm flying home on Alaska and sticking with them until Spirit can figure out a better system. Talking to people next to me on the plane, they all had cancelled flights from Philly and had to spend the night at the airports too."

Pros: "Brand new airplanes, and pleasant stewards."
Cons: "Over two hour delays waiting to board going both ways. In both cases the planes and cabin crew were on site but waiting for pilots. Apparently the pilots are suffering from 'blue flu' because they're not getting paid as much as other airline pilots, so they're intentionally calling in sick at the last minute. If the pilots keep this up they won't have airline to work for. Also didn't like that you pay for ANY luggage (even one carry on bag). By the time you pay for the add on fees your right back at the same price as other airlines. Then you add the time delays on, and your losing out. Won't be flying this airline again."

Pros: "Honestly, there was nothing to like."
Cons: "I can't give it a rating because they cancelled the flight and had nothing to book us on. Waited over 3hrs before they finally found me something. Gave me a hotel voucher but when I finally got to the hotel, they had no rooms. The transportation to the hotel cost a fortune because the hotel shuttle would not pick up the phone. They finally put me in a room with someone else from my flight. I got 60 min of sleep before having to return to airport. I'm a 49 yr old woman that flies often and this was by far the worst flight/airline experience that I've ever had. And, the lady at the hotel kept my food vouchers so I didn't even get to eat the next day."

Cons: "Check-in at reservations section was terrible...there were 2 lines of passengers checking in and 1 line had 3 agents checking passengers in and the other line had 1 agent checking passengers in. We were second in line...in the wrong line with only 1 agent checking passengers in...we waited 20 minutes to get helped, because the party in front of us (with 2 in line) actually had a ticket for 6 passengers (4 of whom showed up several minutes later), who had to decide/pay for luggage options ,etc.. If you have 2 lines & 4 agents, 2 agents should be serving each line...enough for me never to fly Spirit again!"

Pros: "Nothing"
Cons: "When arrived I had to pay 10 dollars to print my boarding pass. I then had to pay $50 dollars to check my bag. I went to my gate and my flight was delayed. Not a big issue it was just delayed by 45 min. Once we boarded we sat there for about 30 to 40 min just to be told the pilot never showed. So they pulled us off the plane. We were then told that they had another pilot coming but it's going to be 2 hours. I was delayed 4 hours not beacuse of weather or plain issue but beacuse the airline could not keep there schedules in order. How did they not know a pilot was not going to show. How annoying it was to load on a plane to be pulled off again and loaded on again. Worst flight I have ever had and after all that they did not provide a complementary drink or even offer to refund my bag check beacuse of the huge mistake on thee behalf."

Pros: "The flight attendants were friendly and the airplane was very clean. The space underneath seats was roomy enough that I could easily fit my bag. Flight was very affordable, especially for a holiday weekend."
Cons: "I did not like that I was forced to create an account with Spirit to check in for my flight. I have never had to do that with any other airline, and the experience was frustrating. I also would appreciate if they would give water for free in flight. I understand their policy is to require customers to pay for extras, but water would be nice. There was also no explanation about which security line to get in when I bought the "bypass security" option and no one to ask when I arrived at security until I had gone through the full line. An explanation when the ticket is purchased would be helpful."

Pros: "Nothing"
Cons: "6 hour layover turned into 11-12 hours. Repeatedly got emails during the layover that the connections was delayed an hour, 2, 3, ,4, 5, then 5 minutes, then another 20 minutes. How does the schedule work that way?? First night of vacation was taken by poor planning and management. Oh, we were giving $28 in meal vouchers for airport meal prices. The lead flight attendant was constantly occupied with her own stuff. It was just annoying. It was also annoying how she tried to talk fast over the intercom like she had it down, but it was obvious she didn't."

Pros: "Flight home to Boston was great! Wonderful crew, entertaining and a smooth flight."
Cons: "Flight 857 to Dallas was awful, inside the plane cabin was a high pitched loud noise that hurt my ears for 15 minutes before takeoff and 15 minutes after landing. It was never explained by the crew and was definitely not normal. Sounded like a serious mechanical issue and no customer should be subjected to that. Also sounded like landing gear was not working properly, it kept making grinding noises. Also bratty children on the flight and stewardess did nothing to stop several customers from playing videos out loud on their phones before takeoff. Why were they not told to use ear phones? Very disrespectful to other customers. The 8 y.o. in front of me reached back in to my compartment and tried to shut my window! I had to yell "no, stop don't touch my window!" And his mother sitting right next to him did nothing. He also rang for the stewardess call button for no reason, she did not punish him for that either."

Pros: "My flight wasn't delayed and I had no trouble with my luggage. Once I was at the airport, everything went smoothly. Ticket price was reasonable."
Cons: "My only bad experience was checking in online. I made a mistake when one of those incessant ads popped up, and afterwards I could never get back to the screen for checking in. I was forced to do it at the airport. When I called customer service the guy on the other end could not suggest anything except to try over and over what I already knew was useless--- checking in online. He was very polite and helpful but the fact that he couldn't speak English very well made it even harder to communicate on the phone. Spirit airlines is a great way to save money, but don't bother with their customer service."

Pros: "Was able to get a flight on relatively short notice at a decent fare and without having to switch between carriers."
Cons: "Baggage restrictions and fees are absurd. Standard carry-ons are charged for (you can bring your one 'personal item' free of charge if it's small enough). A single checked bag is $51. Most carriers offer your first checked bag for free. Add $50 to your fare for a bag and see how competitive Spirit really is. No complimentary snacks or beverages---a soft drink is $3. Seats are very tight, unless you pay for an upgrade. Need to fly fast and don't need luggage, or expect basics like nuts and a cup of soda, then Spirit may be a cheaper carrier. Add the 'ala carte' items-like luggage-and the fare becomes average."

Pros: "Flight attendants were very pleasant and helpful !"
Cons: "That i have to print my BOARDING PASS The kiosks were inoperable and shut off and did not allow me to print my boarding pass for my 11:30pm flight. Nobody was there at the Spirit airline desk. I had to yell and wreak havoc to get a spirit airline personnel to print my boarding pass for me. This is highly inconvenient. Often times when you are traveling for work you don't have the time to go to a printer and print your boarding pass!! There are no personnel present to guide passengers or notify them about a gate change. No sign near the listed gate number. There are only two people and its insanely chaotic! Passengers have to just talk to each other and figure it out."

Pros: "Absolutely nothing"
Cons: "Everything. Not only was the flight's departure delayed by two hours, but once we were finally able to board the flight, the a/c wasn't working. After taxiing aimlessly for 45 minutes in the Dallas summer sun with no air conditioning, the pilot announced we would have to return to the gate so that "the engine could be started". Fortunately, at this time, the air conditioning was also repaired. After an additional 1 hour and 15 minutes of repairs, taxiing and waiting, we finally departed after a total delay of 3 hours. Upon landing in New Orleans, we were forced to wait for an additional hour while we waited for our gate to clear. All in all, we arrived 4 hours after our initial arrival time, and spent 3 hours on a plane for a 1 hour and 8 minute flight."

Cons: "I am a Spirit member and I did not like that the website clearly states that if the luggage fits within the box you do not have to pay to carry it on...mine did fit, yet I had to pay $55.00 to carry on. I did not receive credit for the mileage and when I called to get that corrected I was put on hold for 25 minutes before I hung up. I think that $2.00 for a 6 oz. cup of coffee is ridiculous and to get the attention of a flight attendant was not worth the time. Bottom line, you get what you pay for. The next flight I book will be with a reputable airline that may price the flight a little higher, BUT will be upfront about luggage fees, provide incidentals and hopefully not treat me like I'm a burden."

Pros: "first flight was fine"
Cons: "I flew form DFW-Fort Lauderdale and it was fine. My flight from Fort Lauderdale-San Juan was a disaster. I boarded the plane and took my assigned seat as usual. Little did I know someone else was assigned the same seat as me and it was a family of 4( the parents and two kids) the Lady was extremely rude because I was sitting on her kids seat. The flight attendant asked me to move and wait in the back of the plane until every passenger has seated. I wish she could've been more nice about the situation. I felt as it was my fault for booking a ticket with Spirit. Anyway, I walked to the back of the plane to wait until people were done boarding. Another flight attendant in the back were just staring at me as if I was taking over her space without even asking how was I doing, no greeting or anything that a customer deserve. Everyone boarded the plane and eventually they found an open spot on row 10, by the EMERGENCY exits, I dislike those seats, but nobody asked if it was ok for me to seat there. I was willing to wait for another plane if possible, but I felt like the whole crew did not care about the situation. The add more to the mess, I sat on that one open spot that was left and that area of the plane was freezing. I was wearing a tank top which made things worse. My whole flight was a mess, crew wasn't friendly or helpful, no one oppologize for the incovenient and no one actually care in fact made me feel guilty for buying a ticket with this airline. I work in customer service and this is not how you threats people."

Pros: "The cheap fare"
Cons: "Not having curbside check-in. Printing a boarding pass to join the line to speak with an agent to check-in luggage or baggage drop. The price for one piece of checked luggage on Spiritair.com went from $26 a week before the trip,$42 the day before the trip, and then $56 the day of the trip. Not to mention feeling bad for the customers who did not use the kiosk to print their boarding to passes to either have pay the $10 fee at the counter for a boarding pass or go to the Kiosk print out a boarding pass for free then to turnaround and have to rejoin the check-in line all over again if they have to do a baggage drop."

Pros: "The cost of airfare was good but also competitive with other airlines like American and United. I chose Spirit Air because the flight worked with my schedule."
Cons: "I missed my flight along with others because of a delay going through the TSA security check. Arrived at the gate 14 minutes prior to departure. An international traveler with a small child was waiting to board as well. The CSA had just walked down the jetway and was suppose to return. Four minutes later the flight pushed out of the gate, departing 10 minutes early. The staff knew of the TSA delay. If I had made my flight it would have cost me an additional $100 dollars to check my carry on suite case that I have been flying with for the past two years on other airlines without any fee. Spirit Air requires you to have a smaller carry on suitcase than the rest of the industry. So my $96 dollar fare would now be $196. American Air was also offering a deal at the time for $91, but the time did not work with my schedule. Spirit Air is not a deal. If you check your carry on suitcase on line it will cost you $45. If you check your bag at the gate it will cost you $65. If you check your bag while boarding it will cost you $100. Traveller beware!"

Pros: "The crew was friendly"
Cons: "Everything is an add on and it's so crazy expensive!!! 55 for a carry on and ONLY one way?!?! You have got to be kidding me. Then they make you pay to even select your seats. I will never fly spirit again. Because of all the add ons for the "services" they provide it becomes the same or even more expensive than other airlines. At least with other airlines you get more comfortable seats and TVs, music etc and other airlines won't make you pay for a glass of water on a 4 hr flight.... Never fly SPIRIT!!!!"

Pros: "Nothing"
Cons: "Our flight home was cancelled "because the pilot didn't want to fly" on an 11pm flight. Chaos ensued and we ran for the ticketing gate. We arrived 4th in line. We were assured we would be ticketed "in order" and we had asked for the earliest flight back. Needless to say, we were NOT given an early flight, yet others after us were. There was no refund issued for baggage and this process took 2 and a half hours--remember, we were at the front. There was rudeness to many upset or frustrated passengers from the staff that seemed unwilling to assist people to the best of their abilities. More so seeming more agitated than the sleepless passengers. NEVER save a little money by taking this airline!! There are many reasons this airline has 1 star ratings!!!"

Pros: "Nothing"
Cons: "Having to pay for my carry on bag, $45 each direction! Seats are small and don't recline. They don't accept the TSA PreCheck cards, so I had to wait in a HUGE line! Having to pay for water!!! Then to make matters worse, I ordered a Jack Daniels and a can of coke. Since my flight left over an hour late, I had a few drinks at the bar before I boarded. As I was ordering, the flight attendant said I smelled like beer. I said that was because I had two beers in the airport bar waiting for my flight, because it was delayed over an hour. She said I'm sorry sir, but if you were drinking prior to boarding, she could serve me any alcohol? So I can't drink and fly? I'm not driving. And if you can't have a beer before you board, why are their bars in the airport??? Spirt so"

Pros: "Price was very good on a short booking, did not realize the limitation of baggage and food would increase the true cost."
Cons: "Requested wheel chair assistance in airport, noted on boarding info that I would need help at both start and end of the flight segments but had to wait for help, you switched gates at the start of the flight and no one looked to provide help to move. No one at destination again after the flight, agaiin I had to wait for help to get to baggage claim, 100% rated disabled veteran, no spirit of help provided from the staff. I informed boarding argent I would need extra time at boarding, time between asking for disabled patrons and phase 1 boarding was 3 seconds, again no help on this issue, plane was late on the turn so it wast just get then in so we can leave the gate."

Cons: "The crew on my first flight were very accommodating and friendly, but on my second flight they were NOT so friendly and everyone around me was talking about how rude and unfriendly they were. This was my first time flying on Spirit and I asked for a pillow and the response I received from the Flight Attendant was "What!....we don't have pillows" Another reason I was unhappy was because on my connecting flight from Texas to Chicago we were delayed on the plane and NOBODY told us what the problem was and why we were not moving to the runway. After 42 minutes we were told "we are waiting for paperwork from Maintenance" that is it! Not how long they expect the wait to be or come around and offer us some drinks or snacks. The Flight Attendants DID NOT even walk the aisle....not even once! We finally took off after 75 minute delay. It was if we were on the plane alone...this is not how I would have handled the situation. I also obtained the Spirit credit card to rack up some miles, but not I am giving it a second thought!"

Pros: "Nothing"
Cons: "Because their ticket counter was backed up and the machines were not working I got my ticket late, because I got my ticket late me and 10 other passengers missed boarding. We arrived when the plane was still there and connected to the walkway. They refused to let all of us board even though my sister was told that they would hold the plane for 5 or more. I had to fly to San Diego and then pay for a new flight on southwest. SOUTHWEST IS THE REAL MVP. Take my advice, never fly spirit. Also, 50 bucks per luggage per way, so one bag totaled 100 to fly it."

Pros: "The man at the counter was nice enough to upgrade my seat after seeing I was military and had to pay an insane amount for my baggage."
Cons: "I am NOT saying that the military deserves hand outs. We don't, we just do our jobs. I do however feel that the baggage fees were ridiculous. I have never flown with an airline that charges for the overhead bin.The money you "save" on a plane ticket is all added back on with the baggage fees The crew did not appear to be enjoying their flight, which during holidays can be stressful and I understand that, but this is their job. My flight to Texas was absolutely awful, I had children yelling obnoxiously behind me and even the stewardesses noticed, but they didn't say anything even after witnessing the child kicking the back of my seat repeatedly. One of the bathrooms was also out so there was a line of people down the isle. I personally did not like knowing that a bathroom was out of order because it made me wonder, what else was wrong with the plane? I will NOT ever be flying with spirit again."

Cons: "Never made it. Lost our luggage. Diverted us to Phoenix. Got one $14 voucher for food. told us other airlines not an option because,spirit has no agreements with other airlines when flights are cancelled. Flight from Phoenix to Chicago delayed again. Agent complained that flight was overbooked and it wasn't her problems that everyone didn't have a seat. Again, very unprofessional. Finally made it back to Chicago a day after our original flight should have landed. They still "don't know" where our luggage is...and made no promises it would be returned. I would never fly spirit airlines again, you obviously get what you pay for."

Pros: "I thought that the rate is paid was great cause the leg from Dallas to Phoenix is a regular route. I only usually paid about $15.00 more. But my surprise came when I was ready to board. My carry on was a regular sized back pack that weighed 9lbs , Because it was 4inches taller than the carry on sizing box I had to pay $55.00 in order to board my flight. Now keep in mind I only $69.00 dollars for the flight it self. The ticket agent was rude and threatened to charge me $100.00. I would never fly this airline ever again, and I will spread the horrible experience"
Cons: "Many people who were waiting to board other flights shared my feelings of being dooped by this airlines strategy. If you have to wait and charge people ridiculous prices at the boarded point I feel that is being dishonest. I would rather be told all of the fees upfront without surprises at the end."

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COVID-19 information

Safety measures for airlines flying from Dallas to Indiana

Airlines flying from Dallas to Indiana have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Dallas to Indiana

Mandatory masks

Masks required on board, masks provided on flights from Dallas to Indiana

Social distancing seating

Middle seats unavailable to book on flights from Dallas to Indiana

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Dallas to Indiana

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