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Flight attendant in First Class Food served for breakfast

Older plane with less comfortable seats in First class

Comfortable seats, smooth flight. The European cookies were a nice touch. The crew were very friendly and gave my girlfriend a blanket when she completely passed out on me. Arriving in Seattle, the plane quickly and efficiently de-boarded all passengers.

Our first scheduled flight timed out and was cancelled, forcing everyone to de-board. We had to sleep on the airport floor and arrived at our destination very late. The flight times were poorly arranged, as we had to wait 14 hours to get on the next flight. Also, I purchased two boarding passes for both myself and my girlfriend and somehow I ended up in a later group than she did after checking in.

The plane was clean, the crew was pleasant and the departures and arrivals were on time. Baggage was handled promptly and going through security was as efficient as it can be!

The only thing I didn't like was the seat size but it was typical of all commuter jets! If I want better I'll just have to go first class!

Smooth flight

Seats are tiny

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Nice customer service, flight attends very nice and helpful

Overall all was good

I truly enjoyed the ride. The staff, ambiance and cleanliness of the plane was so inviting. I even enjoyed the safety presentation. Also, complementary wine makes everything better :-)

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Delayed flight.

Went smooth and without delays

Seat was very comfortable

No food to buy

Great price. Straight thru flight. Good staff. Comfortable seats. Snack & drinks. Smooth take off & landing. Would fly with Alaska again!

The seats were great, there were multiple charging ports on available.

Attendant seemed "disrespectful" over the PA system. Also the PA system's volume was way too loud or the attendant was too close and loud on the microphone.

My seat was right next to the toilet. On this red eye flight it was terrible trying to sleep but randomly having a bright light on my face because someone opened the bathroom door. This is terrible design.

Flight attendants were friendlier than on the earlier flight

That I had to pay so much for an upgraded seat which I needed due to recent shoulder surgery.

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

Upgraded my seat and loved it . Crew we're professional .

Good flight, no problems

They collected the in flight entertainment an hour before we landed, so no one saw the end of their movies. Then they sold their Alaska Air Mileage credit card for 30min! I would have preferred to see my movie.

3rd flight with AA this year. Luggage damaged for second time.

From Seattle to DFW, we had the best flight! Brand new plane with individual entertainment screens!

I only happened to wake up at about 3am to see that I had an email from Virgin saying my flight was cancelled, so I had to get out of bed, call the airport, and sit on the phone with them for about 20 minutes. I did get transferred to another flight free of charge which was great, but it was annoying.

I paid extra to ride with you all rather than some of the other domestic airlines. Well worth it. I love the atmosphere in your planes.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

Pilot was friendly and informative throughout flight. Landed early. Overall pleasant experience

Was kind of cramped, but to be expected.

Great staff smooth flight

Crew rest delay? Should have called ua

Departure and arrival right on time awesome

Flight crew is nice.

I'm a small to average sized woman and I had no room to move. It's the only airline that goes from Atlanta to Atlanic City so I have no choice. Oh and the 2 hour delay was aweful too. I understand these things happen but I never expect that in May.

Give free movies!

-SEATS ARE COMFORTABLE, LIKE THE TVs. -BOARDING WAS EXPEDITIOUS.

-SELECTION OF ENTERTAINMENT WAS LIMITED. -SNACKS WERE EXPENSIVE.

Well after going through a terrible storm to get to the airport we were given a opportunity to up grade to First Class for a very reasonable rate. That was great.

Paid top dollar for crappy service. Won't fly delta again