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Pros: Received full refund for ticket.

Cons: Flight was cancelled with no reason provided.

Pros: PERSONAL TREATMENT!

Pros: Smooth ride

Pros: Never flew on a Cessna, loved the scenery!

Pros: The flight was great. The customer service over the phone and online was pretty bad. I had long holds on the phone and my itinerary got changed, which I then had to PAY the fix.

Cons: Easier to navigate website, and be more clear about what you will be charged for.

Pros: Crew was very nice and upbeat

Cons: Just a little more leg room would have been nice

Pros: Crew was nice. That’s all.

Cons: Updates on departure. Should be able to see everything in the app. Not have to keep running to the agent.

Pros: Got the last seat with no windows plus had no carry on bag but they didn't pay me back the reimbursement which I had already paid for mistakenly

Pros: Smooth and without delays

Cons: N/a

Cons: We had a 2 hour delay in boarding and then a 20 minute wait at the landing gate as they were all full.

Pros: Worst flight i have ever been on

Cons: i will never book with them again

Pros: Price

Cons: Middle assigned seat

Cons: Terrible delays. Charged me $400 for canceling the flight although it’s their mistake for delays. Then i booked Sun Country flight and didn’t make it. They harmed me $200 and gave me vouchers. Spent $1600 in one day to make it to my destination. Horrible experience.

Pros: Newer plane .. very clean

Cons: There were 2 of us traveling. Both of the flights had huge additional costs. We paid an additional $250., for the flight !! It was $120., for the luggage (I could understand this) however, the additional $130., was an absolute joke ... what a ripoff !! It’s like Spirit now

Pros: Nothing

Cons: They could’ve let us check our bags to make our flight on time.

Cons: The plane was very cold.

Pros: Very friendly staff

Cons: Avoid a 3 hour delay.

Pros: On time,

Cons: WiFi didn't work.

Cons: No wifi no movie.

Pros: The time of inflight service

Cons: No inflight wifi

Pros: We made it home safely and on time.

Cons: We were sat in the very last seats near bathroom which was noisy and uncomfortable. I actually paid an extra charge so we could be sat together. In flight entertainment didn’t work in my seat. One piece of our luggage was lost.

Pros: The crew was polite and helpful

Cons: The food was very average

Pros: Easy boarding, easy flight

Cons: Food served a little earlier, with beverages first. There was also buzzing in the headset when I was watching a movie.

Pros: Amazing crew

Cons: Delayed takeoff by an hour because the plane was too heavy. Had to kick 8 passengers off the flight before they would takeoff.

Pros: The plane was nice and the entertainment on the flight was great! Flight crew very friendly.

Cons: Our plane was delayed multiple times and we were not provided an explanation as to why. For as expensive as this fare was the fact that Delta was at fault for the delay and did not offer any compensation for that delay is frustrating. A few extra free snacks doesn’t cut it.

Cons: No delay

Pros: Smooth ride

Pros: The crew was nice and comforting. I was nervous because it was my first time on a 9 seater plane but the ride was surprisingly smooth

Pros: PERSONAL TREATMENT!

Pros: I just loved Southern. It was so easy. I avoided the hassle of the main airport, the parking problems and the waiting in line. Everyone was so friendly. I will definitely fly Southern again!

Pros: Reached my destination

Cons: The $55 charge for a carry on is absolutely absurd. No one should have to pay for their carry on; Spirit is the only airline that does this. If this was the only problem, then I wouldn't be so dissatisfied. The seating in the plane was very tight and uncomfortable. The boarding gate area was packed, and there was no place to sit and even stand to wait for the plane. I also found it astounding how there were no complementary beverages or snacks on the flight, and I had to pay for a drink of water. Every other airline on the dozens of flights I have been on gave us beverages and snacks for free. Also, there was no entertainment on the flight whatsoever. Not even a magazine or anything. Overall a terrible experience, and I will never fly Spirit again if possible, and will certainly not recommend it to anyone I know but will instead spread the word of the horrible airline company that Spirit is.

Pros: Smooth

Cons: Nothing I didn’t like

Cons: Very uncomfortable. seating. Pushing the Master Card thing, without fully explaining. Miles only good if u use thm quickly... Making Boston passengers get off plane & reboard. Trying to make me pay for a carryon bag.f

Cons: did not inform the extra charge for carryon.

Pros: The flight was pretty seamless.

Cons: There was a delay because of a electrical problem. This seems to happen a lot with Sun Country.

Cons: Delays were not going explained

Pros: Crew was grumpy

Cons: Could have been on time

Pros: I like the price of the ticket.

Cons: Seats were uncomfortable, staff looked like they rolled out of bed, we didn’t get any snacks only one small cup of juice for the entire flight, landing was a bit harsh. I don’t know if I’ll ever go through Sun Country again.

Pros: I got back on time and smooth flight!

Cons: Recliner sitting

Pros:

Cons: So grateful for all of the help we received!! Thank you!

Pros: Left on time and arrived on time.

Cons: The seats were incrediblely uncomfortable; the worst I've ever had on a flight. They cannot recline. Padding is at a minimum. You don't even get water.

Pros: The crew were average seats were comfortable.

Cons: Being on time... I missed my connection to Eugene. They boarded late because the plane came in late but then fiddling around with paper work for 20 minutes. We were then one hour late and they unloaded on the ground and bussed us to the terminal making us even more late. Also $40 added at check in

Pros: Both of my flights boarded and left a little early. This is so rare and minimizes stress.

Cons: There were no snacks available

Pros: The crew was good.

Cons: Sun Country loves turbulence -- it should be it's tagline. There isn't any bad weather we won't fly directly through. Do they not have rights to decent air space???

Cons: Hidden cost. Late flight. Had to take bus to the plane

Cons: Bathroom was beyond tiny

Pros: Arrived safely

Cons: Being on time and not having the crew lie about delays

Pros: Nothing

Pros: Everything was excellent. One of the best flying experiences that we've had as a family.we flew in with AA and the difference was clearly evident. Excellent flight crew and customer service

Cons: Nothing

Pros: Efficient, pleasant but stoic !

Cons: Efficient, pleasant but stoic !

Cons: Overhead compartments full. Had to check carry-ons to final destination before boarding. Groups 3 and 4 and most of Group 2 had to check their carry-ons due to AA allowing more than 2 carry on items per person and oversize carry on items for Groups 1, and all the Advantage classes called.

Pros: Amazing plane and service

Pros: In seat entertainment

Cons: Not enough food options for purchase.

Pros: Not much...on time.

Cons: Deceptive about leg room on last 3 or 4 rows of seats. There was no way my legs (5'10") would fit in these seats for 2 hours. fortunately, the flight was not full and I could sit crossways, but that was also painful. $55 baggage charge is a total rip-off.

Cons: they charge you for everything. They say they are making you a deal by giving you a cheap flight. but charge you for carry on and personal items. and charge you $4for a tiny water.They are a bunch of A-hole. And I will never use spirit again

Pros: Zero.

Cons: everything.

Pros: Price

Cons: Middle assigned seat

Cons: I paid $85 for my bags. $45 for a carry on is outrageous. I have not flown Frontier in some time but after this I'll be sure to take my business elsewhere. I understand when others charge for checked baggage but for a carry on that is were you lost my business.

Pros: Clean

Cons: Only cheap if you’re flying light with no carry on or checked bags. Only comfortable if it’s a short flight cause just the first 3 rows recline.

Pros: Friendliness of crew. The crew moved me and my party near the front of the plan so that we could get off first in hopes that I would make my connecting flight.

Cons: The plan sat in Denver for over 30 min. It was stressful wondering how I was going to make the connecting flight to Seattle. Seattle was late boarding. I am unsure if I will recommend to fly and fly frontier again because of this experience.

Cons: Expensive on flight food and beverage

Cons: No charging devices very uncomfortable seats

Pros: The thought of getting away for a day

Cons: Rwal life knocks at the door and wont leave most times

Cons: Trying to load a bag that is accepted by any other airline for carry on cod not carry on an had to pay 50 plus dollars and have spent several hours trying to get a fee paid for return trip at a rate of 32 dollars. This airline is bullshit

Pros: The flight attendants were friendly and the airplane was very clean. The space underneath seats was roomy enough that I could easily fit my bag. Flight was very affordable, especially for a holiday weekend.

Cons: I did not like that I was forced to create an account with Spirit to check in for my flight. I have never had to do that with any other airline, and the experience was frustrating. I also would appreciate if they would give water for free in flight. I understand their policy is to require customers to pay for extras, but water would be nice. There was also no explanation about which security line to get in when I bought the "bypass security" option and no one to ask when I arrived at security until I had gone through the full line. An explanation when the ticket is purchased would be helpful.

Pros: It wasn’t a full plane.

Cons: Was put at wrong gate. My aunt was wheelchair assisted and was put on pushed through during regular loading. And last but not least. On top of buying the ticket to fly to Vegas. We had to purchase the seat we sat in on the plane. Isn’t that what the ticket was for in the first place. A seat on the plane

Cons: A/C on the plane wasn’t working that great.

Cons: Hidden cost. Late flight. Had to take bus to the plane

Cons: I missed the flight because they did not allow online check in. The check in closed 45 min before the flight and I got to the airport 35 min before the flight because my first flight at LGA was cancelled and I had to spend $250 to uber yo EWR. They charged me $200 and only refunded me vouchers

Pros: Left on time and arrived on time.

Cons: Seats don't recline and don't have padding.

Pros: Crew was good. On schedule departure and arrival

Pros: The flight attendants might not even have been there. They did NOTHING!!!

Cons: The Crew never said a word. No offer of water, food or anything. Seats very uncomfortable! Best thing it was a direct flight.

Pros: Complimentary something! Entertainment options would be nice.

Cons: No complimentary anything! No entertainment:(