Daily cleaning, installation of cabin HEPA filters on flights from Dallas/Fort Worth Airport
American Airlines, Delta and Qatar Airways have all waived their change and cancellation fees on flights from Dallas/Fort Worth to United States. Confirm policies on booking site.
Alaska Airlines, Etihad Airways and LATAM Airlines do not allow booking a middle seat on flights from Dallas/Fort Worth to United States.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 2h 17m
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Scores according to KAYAK customer reviews
Pros: "Crew amazing, seat not too comfy"
Cons: "Sits uncomfortable"
Pros: "When my initial flight was delayed significantly, the gate agents went above and beyond to help me get on an earlier flight so I didn't get home too late."
Pros: "Friendly crew"
Cons: "They sent my luggage to a completely different state! Now I have to wait till it gets to LGA and then they’ll send it to me."
Pros: "short flight"
Cons: "noisy plane. seems like Delta does not maintain their planes very well. flight was delayed, which made it stressful to catch connecting flight at LGA. when we were all on the plane, the pilot states that he apologizes for the wait, since we were waiting a while for take off. he said there was something wrong with the fuel system that had to get fixed but it is ok now. wow, that wasn't the right thing to say. as soon as he said that, the passengers started talking among themselves saying,,,,,,,,,,,,well, i hope it is ok now, because if it is not, we may not get to our destination! he should have rephrased that and simply said that;;;;; sorry for the delay, we were simply going through some maintenance on the plane to make sure everything is all-right, which it is, and we look forward to getting you to your destination in a few minutes! keep it simple without getting into all the details! geeeeeeeeeeeesssssssssssccccccccccchhhhhhhhh!!!!! :("
Pros: "Lift off and landing was excellent"
Cons: "My screen wasn’t working. It would have been great if it was."
Pros: "Quick Boarding Awesome staff"
Cons: "food options"
Cons: "Delta comfort works especially for one who is handicapped"
Cons: "We were already very delayed, the flight crew was not nice"
Pros: "Timing was good"
Cons: "Plane was too small. Attendant was almost nonexistent."
Cons: "Too much delay - departure was planned on March 15 @ 7 pm and take off happened on March 16 @ 12pm - a complete failure!!!!"
Pros: "Accurate arrival time"
Pros: "Snacks were good. On time."
Cons: "The airport."
Cons: "Delays due to Democrats not making deal"
Pros: "Boarding was easy, plane clean, snacks good."
Cons: "Small plane but that’s not really fixable"
Pros: "Fine, courteous"
Pros: "The comfort the professionalism of the staff everywhere I went"
Cons: "Little pricey on rental and hotel."
Cons: "they did not serve food in my section at all."
Cons: "dirty plane"
Pros: "More room and comfort than American Airlines."
Cons: "Rude to passengers and then went to the back and loudly complained about other passengers. Very unprofessional."
Cons: "The new "class of service" rules are really awful. "Pay for privilege" is terrible customer service."
Cons: "No chicken sandwich."
Pros: "Arrives earlier than scheduled, no wait time on runway taking off or getting to gate after landing. Rare to not have these delays occur in some form every flight...excellent"
Cons: "Nothing, the flight was a rare perfect 10/10"
Pros: "The flight left on time and landed 15 mins early. Staff was nice and attentive."
Cons: "The organization for boarding in zones."
Cons: "Bad information about delays"
Pros: "Mobile entertainment was great and the crew was lovely."
Cons: "Our flight was delayed, which is a understandable part of travel. But what made it worse was that we didn’t have any visibility on our actually departure time. We were first told our flight would be delayed an hour, then the departure time was moved up 40 minutes without any clear messaging. We caught an email from Delta, but if we hadn’t, we might have missed our flight. The plane was also abnormally loud on board, and the air pressure seemed to fluctuate throughout the flight, making the experience uncomfortable."
Pros: "Good service, more leg room than American Airlines."
Cons: "Everything was good."
Pros: "Customer service"
Pros: "A simple and pleasant experience!"
Cons: "Everyone was professional and polite."
Pros: "The almonds and Fresca"
Pros: "All went smoothly ."
Pros: "Comfortable temperature in cabin!"
Pros: "Everything, confort, pilot's comunication..taking different route to NY to avoid weather, and wind problem."
Pros: "Left ontime, arrived 30minutes early."
Pros: "Pretty much nothing"
Cons: "Delta. They just hate their passengers"
Cons: "I will avoid the airline at all costs"
Cons: "I told you my daughter's birthdate, you know her age, don't require me to call you and wait on hold for 30+ minutes for her to not be seated by herself."
Cons: "No good food options just peanuts and drinks"
Cons: "Everything was ok"
Pros: "There should atleast one checked luggage"
Cons: "Too expensive and baggage charge is additional which does not make any sense"
Pros: "Polite attendants."
Cons: "Overall look of aircraft is poor. Ac Outlet was not working. Snacks were terrible. Dirty."
Pros: "COMMUNICATION FROM PILOT"
Cons: "LGA DELAYS AS USUAL."
Cons: "Sun country did absolutely nothing in regards to protecting their passengers from COVID. Delta was absolutely amazing and I was soo impressed with the extra measures they are taking, sun country should definitely take notes from Delta. As for sun county I will not be flying them again anytime soon, unless they are able to improve their policies on covid."
Cons: "Be on time next time"
Pros: "At the wrong gate for a while they saint change it on the monitors I was on the other end I keep hearing my location on the intercom, but the monitor stated I was at the correct gate."
Cons: "Change the gates"
Pros: "Love the how comfy the seats are and the USB charging ports at each seat."
Cons: "Airfi could’ve been better. It didn’t load any movies for me at all. I got frustrated and just went to sleep."
Pros: "The trip was as to be expected. The low cost was the absolute best thing about this trip. If the cost is going to be that affordable, I will definitely take more trips with sun country and recommend it to my friends and family."
Cons: "The only issue w/the flight was that we sat on the tarmac for about as long as the flight took. There was something going on at the gate we were to arrive at, and that left us on the tarmac for about 45 minutes or so. Then there wasn’t very good air flow. Should’ve had an alternate gate."
Pros: "it was a direct flight"
Cons: "allowing to check bags in late. didn’t allow us to & made us take our bags thru TSA. We told them that we had liquids in there & would need to check them in at the kiosk bc tsa would throw them away. They said “it’s okay, just let tsa know we said it was ok” tsa threw our stuff away & lost a lot of"
Pros: "Flight attendants"
Pros: "Check in was easy and quick"
Cons: "Plane could have been cleaner. Price is ok, but not as good as it seems once you add luggage."
Cons: "We were unable to check in with SunCountry .. very frustrating!"
Cons: "TV and music would be nice."
Pros: "The crew were super nice even though we were a little late leaving, we made up time."
Cons: "For a stripped down airline I was still very pleased with the trip. It really reminded me of a Southwest Airlines."
Pros: "Crew was great!"
Cons: "I didn’t realize I had to pay for a carry on"
Pros: "The crew was absolutely wonderful And seat was the most comfortable ever"
Pros: "Crew friendly, enough leg space"
Cons: "Internet access"
Cons: "No updates and it was delayed an hour then took a bus to the aircraft that was about 100 degrees while the driver texted. Terrible would never fly again on sun country"
Pros: "On time"
Cons: "I had a small gym bag that had to pay for, to bring it on the plane with me"
Pros: "It wasn’t a full plane."
Cons: "Was put at wrong gate. My aunt was wheelchair assisted and was put on pushed through during regular loading. And last but not least. On top of buying the ticket to fly to Vegas. We had to purchase the seat we sat in on the plane. Isn’t that what the ticket was for in the first place. A seat on the plane"
Pros: "Not a packed flight"
Cons: "I paid for my seats"
Cons: "Hidden cost. Late flight. Had to take bus to the plane"
Pros: "Easy check-in"
Cons: "None of the luggage for our flight was boarded onto the plane, despite a 30 min delay due to loading/unloading. We then did not receive our luggage until about 18 hours after landing and have still not received a baggage refund, voucher, or any compensation for the inconvenience of all of the passengers."
Pros: "Being able to set with my Wife"
Cons: "Had to upgrade to first class to set with my wife. Seats were not assigned when we booked the flight."
Cons: "No WiFi"
Cons: "We ran into a combination of traffic, parking, and other issues that drove us to arrive at our check-in at 7pm for a 7:40pm flight. We were not able to check-in given the 45 min rule. NO WHERE in our email did it say there was this rule nor were we prompted or told to check-in prior to our flight online. There's no suncountry app for check-in that we could find (only a visa one). We booked through priceline.The flight hadn't even started boarding and we were not allowed to check-in. We were re-booked on a flight that left two hours later, but that flight was delayed 3 hours. The whole thing essentially took one full night of paid hotel and fun in Vegas away costing us over $200 just in hotel plus we spent an extra 5 hours in an airport that didn't have a bar open past 9pm."
Pros: "Friendly gate staff Friendly flight attendants Seats bigger than Spirit Airline's Just $15 for an upgraded 6th row window seat Accepted my carry-on bag free, without measuring the the wheels as part of it's measurement. Note: Spirit always accepted this same carry-on for many flights over the years, but didn't on this same trip to my location. ( This Sun Country trip was on the return flight. )"
Cons: "Really nothing"
Pros: "Great service & great flight"
Pros: "Generous with size of carry on. Staff pleasant"
Cons: "Would like a small snack included"
Pros: "We were giving complimentary drinks and the first class meal because there were only twelve passengers and none of us upgraded to first class so they had 12 Meals available. They really did make up for the bummer that the 5 hour delivery caused. The staff was incredibly friendly and accommodating. They even let us go sit in the first class seats which were very comfortable"
Cons: "We had a unexpected 5 hour delay due to a mechanical issue"
Cons: "The plane was hot the air conditioning was not turned on which made it hot and uncomfortable."
Pros: "Friendly staff"
Cons: "Delay with takeoff waiting at the gate inside of a very warm plane"
Pros: "Freindly check in."
Cons: "Cabin crews. Looks like they are either tired or lacks interest in their profession."
Pros: "Minnesota was beautiful this time of year! The flight itself was typical, similar to flying Southwest. Boarding moved. The crew were average, nothing above and beyond. Overall decent flight, but then we got diverted. Some positive shout outs to those who worked to make an unfortunate event better: Texas Aero Services and the 20 year olds at the desk were given a challenging and difficult situation which they would not be expected to prepare for and did a decent job. It was a tough spot for them and what Sun Country did to them was extremely unfair and unprofessional. These young men gave credit to the dispatcher at Sun Country who attempted to call up to the CEO, unfortunately he was not empowered enough to take care of the situation. Several star players here, but the team failed. Thanks to Waco Police and the staff at Whataburger for spinning up hundreds of meals in short order beyond the midnight hour. Thanks to KWTX, WFAA, KARE for picking up this story. Finally, to my fellow passengers, I'm sorry we all had to go through this, but to those who were kind, helping, and shed light on this event, thank you. God bless!"
Cons: "Our flight, Sun Country 550 from MSP to DFW diverted to Waco, TX. While unfortunate weather diverts happen, the airline failed to own the situation. The airline was ad hoc and did not have a plan to take care and comfort customers in an unfortunate event. With the lack of communication, I am concerned how this airline would respond in an elevated scenario. Media: http://www.kare11.com/mb/news/sun-country-passengers-stranded-in-waco/459314288 http://blogs.mprnews.org/newscut/2017/07/sun-county-passenger-we-just-want-to-be-treated-like-human-beings/ http://www.kwtx.com/content/news/Around-100-passengers-stranded-at-Waco-Airport-436280323.html We waited on the ground for hours, standard, but it went off the rails when after the order to deplane. The pilot told us we had the option to deplane. After he stepped off, the flight attendant provided conflicting direction that we would all deplane and there was no option to deplane confusing passengers (crew coordination, who's in charge?). Maybe an hour later the plane and crew take off leaving all 150+ pax at what was essentially a closed terminal. Sun Country left no representation on the scene. (lack of leadership and communication). Local law enforcement and the general aviation terminal staff picked up where they could. Sun Country made valid statements with respect to FAA/TSA regulations, but they also blamed the local shuttle company for "not cooperating". The company repeatedly deflected ownership. With regards to ground transportation, we expected that it would arrive within a reasonable time (30 minutes) after deplaning. That turned into hours. I understand bus drivers have a certain fee for getting out of bed at 2AM. Sun Country, as some of us were getting a little stir crazy, I was able to call a local 24/7 hour limo service. They could be at the terminals in short order. For $750, we would get 1 limo, 22 pax from Waco to DFW. Speaking with them, moving 150 people was fairly simple. Sun Country, please try harder. For your new CEO, study this incident and you can see what you need to fix at your company. The most tragic thing I witnessed was a pregnant mother, with lap child experiencing morning sickness in front of everyone at the terminal. What angers me is no one from Sun Country was there to see or comfort her. Those people were in bed or unavailable. There were multiple failures here. In hindsight, it may have been better if the pilot refused Waco and requested Austin where there would have been TSA staff, a standby crew, or more reasonable accommodations. Sun Country could have some contingency contracts with local ground transit companies. There's a lot this airline can take in from this experience to improve themselves, let's hope they do. I would like some consideration for this terrible experience and if this airline cares about its image it should reach out to all flight passengers to apologize and get their feedback to so they don't muck it up again."
Cons: "Flight attendant tried to stop from going to the bathroom prior to closing of the door. After going to the bathroom the door was closed 10 minutes later."
Cons: "Boarding was awful - they were all over the place! Board from the back - then the front! Lots of chaos!! awful experience! And seriously - no peanuts or snacks for free? Ugh!"
Pros: "I went from Minneapolis to Vegas in 3 hours which is way better than a 24 hour drive."
Cons: "No snacks."
Cons: "I booked the flight because my previous flight (Spirit airlines) was cancelled very last minute. I booked this flight and then was informed that it was delayed more than 3 hours. I was unable to work with another delay and was forced to cancel this flight within hours of booking it. I was charged $15 to cancel the flight. So I paid for a flight that was sold to me and not on time and then charged for cancelling it within hours. This was incredibly disappointing."
Cons: "Cabin temperature was too warm for the entire flight, I asked the flight attendant to adjust the temperature lower. The temperature remained the same, seatmates were also complaining. We cannot remove clothing when hot but can add clothing or blankets when cold."
Pros: "Minor issue with a seat stuck in the reclined position to start, but we arrived with an otherwise adequate and routine flying experience"
Pros: "The room between seats was great. The crew was friendly and helpful."
Pros: "Good service!!!"
Cons: "Pop is complimentary but still charge $8 for a shooter of liqueur!!!! Just a little steep in price"
Pros: "Sun County is consistently on time, the planes are spotless, and the crew helpful and kind."
Pros: "I got there"
Cons: "Waiting for 2 hours for them to fix a part. And being Late"
Pros: "Good price on tickets"
Cons: "Wish I could have picked my seats after I made my reservations I had to go to sun countries website and figure out how to pick my seats"
Pros: "The flight attendants were moderately polite"
Cons: "The flight was 8 hours late. The stated reason "weather" was not credible and we not informed. There was no offer of a meal or any other accommodation at all. I will NEVER fly Sun Country again!"
Cons: "They waited too long for passengers getting through customs they told us. Therefore we landed 1/2 hour late."
Pros: "Full flight, checked my carry on for free, both ways. The MSP ticketing agent was very friendly and got me a great seat."
Pros: "Staff was very nice"
Cons: "Landing was rough"
Pros: "Smooth boarding and deboarding"
Cons: "Attendants were not friendly"
Pros: "The plane looks old- phone jacks loose , no entertainment available"
Pros: "There was none"
Cons: "Food could have been provided"
Cons: "Food. Comfort"
Cons: "Wifi only worked for a half hour, we paid extra to bring carry on bag, and the're was no space in the plane, had to send it in the cargo."
Cons: "Kept getting delayed which I understand wasn’t their fault just frustrating."
Cons: "The remote in the arm rest is the worst part of the aircraft. You can never rest your arm because you will always hit the remote changing the channel or turning the screen on."
Pros: "Generally flight was ok."
Cons: "Food was not too much. Probably men was hungry, for me it did not taste good."
Cons: "It’s United. What couldn’t have been better?"
Pros: "Not a whole lot."
Cons: "Everything. The flight was delayed by 4 hours. There was no food in first class. The luggage was put on an earlier flight ans delivered to a different gate. The person handling luggage in Gate A was rude. We had to go to the other gate at 1am to pickup our luggage."
Cons: "4 hour delay"
Pros: "Free snacks. But prob only cuz I got the cheapest option."
Pros: "Incredibly nice staff, new aircraft and lots of room and very clean airplane"
Cons: "Food :) maybe include a vegetarian option for the sandwich snack"
Cons: "Up graded seat but didn't get to board till last."
Pros: "On time!"
Pros: "Girl at boarding counter. Male steward. Very nice."
Cons: "Female stewardess over hour late had to wait for her. And she didn’t even smile when she finally arrived. Couldn’t be bothered. Rude and disrespectful to people."
Pros: "Great and organized service at gate. Very friendly staff considering that they were having to work on Thanksgiving."
Cons: "I expected more current movies on the in-flight entertainment system."
Pros: "That it was over"
Cons: "Dallas to Newark worst flight I ever had crew was rude they did not control the guest well they pretty much let them do whatever they wanted not safe."
Pros: "Nice plane and the boarding was super quick, I don't mind The new skinnier seats."
Cons: "Rude staff, couldn't be bothered with interacting with people."
Pros: "It was easy to switch to an earlier flight. Curbside check-in with the golf clubs was quick and painless. The crew was very friendly. Flight got in much earlier than expected."
Cons: "Leg room was tight. The complimentary snack mix appears to be shrinking in size."
Pros: "Free movies"
Cons: "Sat on plane for two hours after we boarded waiting to take off"
Cons: "The entertainment unit did not work."
Cons: "I wish my departure wasn't delayed by about 2 hours, but that's not the airline's fault."
Cons: "Delayed both th way"
Cons: "Crew was horrible. Seat was so tight that it shouldn't be legal!"
Cons: "Flights was delayed and connection was unable to be made. My younger brother is now im limbo in newark nj and is not getting much help at all. Very dissapointed in united. He may have to spend the night in the airport they said. Smh"
Pros: "I paid to DIRECT TV..... 3 sets of earplugs did not work. No one offered as to how I get my money back. The connection perhaps was not good. However no one tried to help"
Pros: "quick and landed on time"
Cons: "should serve a small breakfast item"
Pros: "Easy quick boarding - attendants seemed to watch and keep the misc items from going into the overhead."
Cons: "Being woken up to see if I wanted water or food"
Pros: "Dallas flight was 1 hour delayed, United landed in terminal C (C115) in Newark, flight to Hartford departed in terminal A (A26). People were running to catch the Newark to Hartford gate on the other side of the airport. I am surprise United hasn't beeen sued for this lack of consideration to their customers. Luckily I was not in a wheelchair to run across to the other side of the airport due to United delay. I wonder how a United employee would feel if ithis happened to them and their children or disabled parents. Flying is already stressful enough, experiencing a flight delay and forcing people to run like cattles in an airport only pushes people to drive rather then fly."
Cons: "Try placing inbound and departure United planes in the same terminal instead on on the other side of an airport. If you delay a flight, the departure flight should be delayed too to allow customers a fair chance to get home. Not everyone can run like Husain Bolt in an airport. Consider your future customers."
Pros: "Everything was good."
Pros: "Everbody seemed nice. Smooth ride."
Cons: "The back bins get filled too quickly. Same issue going and coming."
Pros: "The connection Austin to Newark, Newark to Amsterdam"
Cons: "plane could be cleaner"
Pros: "Nothing good at all"
Pros: "The power outlets were a perfect way to be ready to arrive home. Great option of personal mobile device entertainment."
Cons: "No television on that flight."
Cons: "old plane and configuration in business"
Cons: "This flight was cancelled, so I can't say how the flight was. However, I can say that in my 20 years of travel, this was by far the worst, most stressful experience I have ever had. I was placed on 2 other flights with 2 other airlines and wasn't notified until AFTER I was already checking in with another airline (this is also after calling the airlines regarding the cancellation, several hours before heading to the airport). Worst experience. Do not recommend."
Pros: "Seating is so close you can count the hairs on the passenger in front of you. Tray is too close to you and uncomfortable to even eat or drink anything. Overseas and international seating needs to be larger than short domestic flights."
Cons: "Seating was terribly close, too close for comfort."
Pros: "Everyone was very friendly"
Pros: "Was nice"
Pros: "BS deal"
Pros: "The pilot did a great job"
Cons: "My luggage was lost, my connecting flight was cancelled, I had to fend for myself in getting a cheap unkempt hotel room, I had to pay for my uber from the airport into New York City, there were no rentals or hotels near the airports hat were available. All united kept saying was go online to file for refunds. I will never fly with them again!"
Cons: "I got stuck with a 2 hours delay flying into Dallas and then another 2 hours delay flying back to Newark. Worst experience ever with United Airlines. Couldn't even get a complimentary of any sort and missed 2 events which was very disappointing."
Pros: "Very satisfied."
Pros: "Seats and leg room were acceptable for economy seats."
Cons: "In flight entertainment didn't work right on most devices. Finally got some of it to work on one cell phone."
Pros: "Professional service and on time departure"
Cons: "No communication to those of us with tight connections. No communication to the flights we were connecting to so that maybe they could hold the door open maybe 5-10 minutes longer."
Pros: "Loved ability to watch movies on iPad and phone for free"
Cons: "Complimentary nuts..."
Pros: "Excellent service."
Cons: "Wait to check in"
Cons: "Off boarding"
Cons: "At least let the people with no baggage go 1st"
Cons: "Not charging for every single thing. Don’t like the smaller arm rest as it allowed even less space to keep the person next to me from touching me."
Pros: "Boarding went very quick."
Cons: "No WiFi"
Cons: "Sardine-like seating"
Pros: "Liked everything just wanted a better seating choice"
Cons: "The middle seat"
Cons: "Checking my luggage and then re-checking my luggage !!! Very annoying and very inconvenient. This is not passenger / customer friendly !!!"
Cons: "Everything about frontiers"
Pros: "couldn't change my reservation even though I made it less than 24 hours"
Cons: "The service"
Pros: "Very cheap"
Cons: "Very uncomfortable no elbow room or leg room and the chairs are hard."
Cons: "They lost my luggage."
Pros: "The service was efficient and friendly."
Cons: "Not a thing."
Pros: "The newer plane"
Cons: "The delays, employees that didn't seem to care. Charging for everything."
Cons: "The check-in process at DIA was very disorganized. And 2 hours just to check-in is way too long."
Pros: "Faster, good organization"
Cons: "Nothin for entertainment in large trip"
Cons: "The staff at the boarding gate were unprofessional. They gossiped about how they were hired on to Frontier. The girl talked about how she was fired from her last airline. I didn't hear the name of that airline."
Pros: "Didn't go"
Cons: "You charge for baggage. .you lose your discount fare ..that makes it more expensive that competition"
Cons: "Airport security was terrible."
Pros: "I expect a refund. Ridiculous"
Pros: "The efficiency of check in"
Cons: "The seating was uncomfortable."
Pros: "Had 1 carry on which I paid for at airport You had no one to help when automated equipment failed Consequently was charged twice for 1 carry on!"
Cons: "Charging 45$ for a carry on..that is a scam."
Pros: "Friendly staff"
Cons: "It was a long delay with the baggage claim."
Cons: "You could not adjust the seat backs, stuck in the upright and locked position for 4 hours. Tight leg room. Would not do it again."
Cons: "Horrible!!! Late doy and I Need to pay for my hand luggage. Never travel with Frontier!"
Pros: "Cheap Fare"
Pros: "none stop to vegas & back"
Pros: "The staff was friendly. We didn't crash."
Cons: "The plane was falling apart. No entertainment. No comfort. The reading light was broken."
Cons: "Both flights delayed, return 31/2hrs....10 $voucher that we couldn't use on the plane and expired 20 min. After we got off. I will try to avoid Frontier in the future Stop nickel and dining customers at every option!"
Pros: "It was very punctual"
Cons: "No complimentary drinks...charges for EVERYTHING!!"
Cons: "left hour late not weather related just poor planning once arriving were told to leave the terminal we arrived at to retrieve luggage which was wrong so after midnight had to wait about 20 minutes to return to original terminal to retrieve luggage so terrible experience with frontier!!!"
Cons: "3 hours of delay, no respect and appreciation of the wait."
Cons: "The plan is extremly small. No wifi or entertainment"
Cons: "The stewardess"
Pros: "Smooth landing."
Cons: "The added charges for my self contained firearms."
Cons: "Terrible service"
Pros: "Staff was friendly"
Cons: "Plane was late."
Pros: "Rude. Delayed"
Cons: "the delay the baggage fee"
Pros: "Quick boarding for Zone 1."
Cons: "These are some of the most uncomfortable seats that can exist a place. The stewards at the back were gossiping loudly for most of the flight, and one of them said "sh*t" a couple of times which is just a bit unprofessional. Very, very expensive bags, negating any savings the low cost airline."
Pros: "Quick check point"
Cons: "Rude reception"
Pros: "Great machine"
Cons: "Not much room"
Pros: "No me gusto nada..."
Cons: "1.me cobraron $100 por la maleta pequeña por q hubo un error cuando compre mi boleto,error de ustedes no mio,hice escala y me cobraron 50 y 50. 2.no hay personal suficiente que hable Español,estaba perdida y sin ayuda en español. 3.no dan Meriendas en los vuelos,todo lo cobran. 4.espacios pequeños en el avion y el avion vacio y me dieron el peor asiento. 5.tuve una muy mala experiencia tube que hacer chek in 2 veces,salir y volver a entrar cuando no era nesesario...tuve un pesimo dia y hasta llore.."
Pros: "Flight was on time."
Cons: "Everything is extra, I paid $250 extra for luggage. Your PURSE counts as a carry on. You have to pay for snacks and water."
Cons: "see above"
Cons: "After an hour delay sitting on the runway, we 1/2 hour getting more fuel, then spend another hour getting the bags for people that got off because their connecting flights were already missed. And still the most uncomfortable seats"
Pros: "On time!"
Pros: "It was on time.."
Pros: "The Aircraft quietness"
Cons: "That the seats can’t recline to provide more comfortable flight"
Cons: "There was no food."
Cons: "Weight restriction is way too low, how to pay for sitting. A la cart flight shopping might work for back pack travelers, but certainly not worthy for regular travel that has a suitecase and purse, backpack, etc."
Pros: "Flight crew was extremely nice and helpful."
Cons: "Spirit Airlines offers low fares but then uses slight policy differences to charge extra fees. They reduced the size of carry on to an impractical size. I have never had a problem with my carry on, but it would not fit into their criteria, so I had to pay extra. The charge was not based on fitting in the luggage compartment it was just an extra charge for size. First bag $50 and second $60. They charge extra for a bag weight over 40 lbs when the majority of the airlines allow 50 lbs. You're only allowed one item to take on the plane, not a personal item plus a carry on. They charged for water on the plane. I do not recommend flighting Spirit and will not be a repeat customer."
Pros: "Planes are new and rides are smoother than other airlines including take off and landing. Also like the airfare."
Cons: "On the website as well as in other communications it says to be 3 hours prior for international flights and 2 for domestics. That is not true. It is 2 for international like all other airlines. Can you please change that in the website and in the URGENT message you send the day prior to be at the airport 3 hours ahead od time."
Cons: "Baggage policy"
Cons: "I never took this flight because first flight was delayed and I woudl have missed this one. Booooo."
Cons: "Was supposed to go from Texas to Puerto Rico, but instead got dropped in Florida for a day and a half with nothing to do and no one to stay with. Wasn't offered accommodations. Also had to pay a fee to get my seat reserved. I repeat, a fee to get my seat reserved, and a fee for carry-on"
Pros: "On time and smooth check."
Cons: "Excessive checked-in luggage charges."
Pros: "Crew was professional and engaging"
Cons: "Last 30 minutes of the flight. Very bumpy due to weather. Crew did good."
Pros: "The crew was wonderful! The aircraft was clean and in excellent shape,"
Cons: "The seats were the worst. We all know the leg room is awful, but the actual seats were hard as a rock - my fanny was number - and the seats are upright at a 90 degree angle, so I had a backache and never could get comfortable."
Cons: "No free drinks"
Pros: "A whole lot... of nothing."
Cons: "Pretty much everything."
Pros: "Hard to name anything"
Cons: "almost everything. Very uncomfortable seats! Especially, was shocked by not giving me even water during long flight unless I pay money"
Cons: "Most uncomfortable seats I've ever been in."
Pros: "On time"
Pros: "Same as before, byt I liked this crew more!"
Pros: "It's cheap."
Cons: "Delayed departure. Then had to sit on the arrival runway for 20 min because the gate was occupied."
Pros: "Nothing to talk about , poor rude service staff"
Cons: "I was denied a boarding pass, being just past their 45-minute check-in deadline. I was told that, though the plane would not be departing for close to an hour, they had already filled the plan and my seat was given to another individual. I was not issued a refund and they would not rebook me without a $100+ fee. I missed my entire trip to Dallas due to inflexibility and devastatingly poor customer service. I will never fly with this airline again."
Pros: "A seat costs. Luggage costs. Sneezing costs. I know I signed for the fare but it is aggravating to find out you need to carry one more piece of luggage and that it costs more because you did not do it with the original booking. Annoying."
Cons: "Prices for everything are ridiculous. now ur airfare is also not competitive so why deny basic services and charge extra premium for baggage etc?"
Pros: "I liked the price and where they sat me and my handicapped son"
Cons: "The fact that every little thing costs even water and that the weight limit in your bag is 40lbs which you pay $35 for. The weight limit needs to be higher"
Cons: "very uncomfortable seats everthing you have to pay"
Pros: "New plane"
Cons: "Counter service below average"
Pros: "first flight was fine"
Cons: "I flew form DFW-Fort Lauderdale and it was fine. My flight from Fort Lauderdale-San Juan was a disaster. I boarded the plane and took my assigned seat as usual. Little did I know someone else was assigned the same seat as me and it was a family of 4( the parents and two kids) the Lady was extremely rude because I was sitting on her kids seat. The flight attendant asked me to move and wait in the back of the plane until every passenger has seated. I wish she could've been more nice about the situation. I felt as it was my fault for booking a ticket with Spirit. Anyway, I walked to the back of the plane to wait until people were done boarding. Another flight attendant in the back were just staring at me as if I was taking over her space without even asking how was I doing, no greeting or anything that a customer deserve. Everyone boarded the plane and eventually they found an open spot on row 10, by the EMERGENCY exits, I dislike those seats, but nobody asked if it was ok for me to seat there. I was willing to wait for another plane if possible, but I felt like the whole crew did not care about the situation. The add more to the mess, I sat on that one open spot that was left and that area of the plane was freezing. I was wearing a tank top which made things worse. My whole flight was a mess, crew wasn't friendly or helpful, no one oppologize for the incovenient and no one actually care in fact made me feel guilty for buying a ticket with this airline. I work in customer service and this is not how you threats people."
Pros: "The cheap fare"
Cons: "Not having curbside check-in. Printing a boarding pass to join the line to speak with an agent to check-in luggage or baggage drop. The price for one piece of checked luggage on Spiritair.com went from $26 a week before the trip,$42 the day before the trip, and then $56 the day of the trip. Not to mention feeling bad for the customers who did not use the kiosk to print their boarding to passes to either have pay the $10 fee at the counter for a boarding pass or go to the Kiosk print out a boarding pass for free then to turnaround and have to rejoin the check-in line all over again if they have to do a baggage drop."
Pros: "It got me where I needed to go."
Cons: "Crowded. No amenities."
Pros: "Not much."
Cons: "If you areally over 6 feet tall, seriously rethink flying Spirit. The interior of their planes was designed by the Marquis dee Sade. The seats are so low and close together that I dealt with leg cramps and back spasms the entire flight."
Cons: "Boarded plane for flight on time only to be told we needed to deplane due to the fact the pilot didn't show up. So a 9:15 arrival at destination became a 11;45 arrival."
Pros: "The planes are small which is great"
Cons: "Bag fees are WAY to expensive."
Pros: "I was in pain from sitting too long and couldnt get a glass of water to take two pain killer as i have any credit card and have to bear the pain"
Cons: "Everything. Flight got cancelled. Missed an international vacation and friends wedding."
Cons: "Uncomfortable for me i m a big man"
Pros: "It's cheap."
Cons: "I realize we are a captive audience, but with four flights total on this trip the credit card commercial the in flight crew had to perform each time really started to make me angry. No one likes Spam or pop up ads. This was worse."
Pros: "Tickets were cheap"
Cons: "Luggage and turbulence was terrible"
Cons: "Uncomfortable sitting ! Very bad"
Airlines flying from Dallas/Fort Worth Airport have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Dallas/Fort Worth Airport
Masks required on board, masks provided on flights from Dallas/Fort Worth Airport
Social distancing seating
Middle seats unavailable to book on flights from Dallas/Fort Worth Airport
Testing for antibodies, testing for symptoms for flights from Dallas/Fort Worth Airport
Waiving of change fees. Search flexible flights from Dallas/Fort Worth Airport