DFW - SHA
Find cheap flights from Dallas/Fort Worth Airport to Shanghai Hongqiao Intl
Round-trip
1 adult
Economy
Wed 4/26
Wed 5/3
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Good to know
Low season | April |
|---|---|
High season | September |
Cheapest flight | $892 |
Average price round-trip | $1,804 |
Good deal round-trip | $1,700 |
Good deal one-way | $773 |
Best time to beat the crowds with an average 36% drop in price.
Most popular time to fly with an average 31% increase in price.
Flight from Dallas/Fort Worth Airport to Shanghai Hongqiao Intl
(avg. price over the last 2 weeks)
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When to book flights from Dallas/Fort Worth Airport to Hongqiao Intl
Estimated round-trip price
Average price per month
Flight prices as travel date approaches
Top tips for finding a cheap flight from DFW to Shanghai Hongqiao Intl
- Looking for a cheap flight? 25% of our users found flights on this route for $773 or less one-way and $1,700 or less round-trip.
- High season is considered to be August, September and October. The cheapest month to fly is April.
- Morning departure is around 5% more expensive than an evening flight, on average*.
FAQs for booking Dallas/Fort Worth Airport to Shanghai Hongqiao Intl flights
Top 5 airlines serving Dallas/Fort Worth to Shanghai Hongqiao Intl
Scores according to KAYAK customer reviews8.7
Japan AirlinesOverall score based on 4534 reviews
8.9Boarding
8.6Comfort
9.0Crew
8.5Entertainment
8.4Food
Airline reviews
The best way to travel a long intercontinental flight. Staff are kind, polite and welcoming. Passengers experience a comfortable low stress environment, Customers feel they are well cared for by a highly trained and professional staff. I will shout from the rooftops when I get back home, "Japan Air is the way to go!"
The best way to travel a long intercontinental flight. Staff are kind, polite and welcoming. Passengers experience a comfortable low stress environment, Customers feel they are well cared for by a highly trained and professional staff. I will shout from the rooftops when I get back home, "Japan Air is the way to go!"
Pros: "The cabin crew was excellent -- friendly, always helpful, energetic."
Cons: "We requested a seafood special meal. The food quality was satisfactory, but most of the items tasted very bland. The accompanying dishes were unimaginative -- raw vegetables (salad), steamed vegetables, pickled vegetables. One exeption was a smoked salmon bit with capers -- this was the tastiest part among 8 meals over 4 flights."
Pros: "The seat was very spacious"
Cons: "More space to put things"
Pros: "I volunteered when flight attendant asked if I would help in exit row responsibility."
Cons: "I got SSSS on my boarding pass and was subjected to not one but TWO thorough searches at NRT and DFW!!! It was traumatic for me and when an explosives man came up, I was totally upset!!! Please explain what I did in purchasing the ticket that flagged me for this horrible search!!!"
Pros: "Tv audio didn’t work. They forgot to movie me to another seat. I paid for Wi-Fi and it didn’t work with Netflix or hbo go. Luggage was lost too"
Pros: "Quick flight"
Cons: "None"
Cons: "Check in and apps stuck in 80'"
Pros: "Crew was courteous. Flight in general was uneventful which is a good thing."
Cons: "Nothing to criticize. Flight experience was good but not exordinary."
Pros: "Sky Time drink was interesting. Flight was on time."
Cons: "More leg room. Better information on what is included as far as meals / drinks."
Pros: "I like the guy who’s checking me in he’s very kind."
Cons: "Food."
Pros: "Boarding was quick as i've come to expect from DFW."
Cons: "I bought economy to save money, but unfortunately since I got the very back of the plane my seat couldn't recline."
Pros: "Flight attendants were incredibly nice. Seats were comfortable enough. I appreciated the complementary items. Bathroom was spacious and had extra options I normally wouldn’t receive from an American flight."
Pros: "Very friendly and polite. Very helpful and on time."
Cons: "angled flat seats."
Pros: "Everything was excellent no complaints"
Pros: "I enjoyed everything! My first flight was a little over 10 hours, but it didn't feel that way. I was very comfortable and the crew took very good care of all of the passengers. Japan Airlines is Ichi Ban!!!"
Pros: "Great airline, roomy seats and they don't nickle and dime you like other airlines."
Pros: "Super cheap roundtrip flight. Reliable airline. Flight even came with a meal both ways. Kind staff. Good service."
Pros: "Everything was wonderful. However, it was a little too warm on the flight for our liking. Other than that, we had a great experience."
Pros: "The Flight staff are very professional. The food and service were excellent."
Cons: "The only downside was the long layover (7.5 hrs) in Narita airport."
Cons: "I wasn't able to pre-select my seat."
Pros: "Check in process and counter Agents were very helpful Seat spacing good for economy food was good"
Cons: "Movie Selection"
Pros: "I really loved the food they served on the airline, along with the entertainment and the stuardesses. It made for a very enjoyable trip."
Cons: "There wasn’t anything that I disliked. Of course the seats were uncomfortable, but that’s expected for Economy."
Pros: "I was very impressed with the courtesy and efficiency of the pilots and crew. Staff were very helpful and polite. A very good experience overall."
Cons: "The stewardess making announcements overhead on the PA system speak very softly and can be very difficult to hear and understand in addition to their accent. I know the safety cards are available for that info but the "in-flight" announcements are the ones that I worry I'm missing important information due to my misunderstanding."
Pros: "Everything"
Cons: "more movie options!"
Pros: "Excellent service overall"
Cons: "Nothing particular"
Pros: "Great flight, great food (Hagendaus Ice Cream was a great treat)"
Pros: "They were good at helping with problems being it was my first time on a plane."
Cons: "The food was ok but not very good for as the meals go but they did fill me up with drinks lol"
Pros: "Seats were comfortable. Food was very good and snacks and drinks were offered frequently. Plenty of entertainment on the in-seat TV consoles. Gave me a pillow and blanket and the seat reclined a bit so I could sleep some. The airline staff were polite and helpful."
Cons: "Nothing, it was a very positive experience."
Pros: "The thing I value the most is customer service, and JAL did a great job! The crew was pleasant, always quick to respond to passenger needs and were interested in quality service."
Pros: "The Japanese crews were excellent on board."
Cons: "I didn't like the way the personnel at the check in counter in Dallas. Hannah didn't seem too helpful. I don't know if she was new but she seemed reluctant to help me when I couldn't find my luggage tags. I told her I wanted a kid's meal for my son but she didn't process the request. He did not get a child meal."
Pros: "Great service, attitude, hospitality. Was never treated this nice on any flight ever. Thought I was a king or prince. And that's how they make you feel. If I can, I only fly JAL and especially the flight JL9"
Cons: "The fact there are many airlines which can't even get close to what JAL can offer and even if they try, employees won't be able to match it because of the cultural differences. Makes me sad that other airlines (I won't name them) can still be in business... they need to fly JL9 once and hope they understand."
Pros: "Great flight, great staff. The food wasn't bad either."
Cons: "Leg room"
Pros: "Food, entertainment options, friendly staff"
Cons: "Beverage size could be more"
Pros: "Everything! JAL employees go above and beyond to deliver perfect customer service with a genuine smile."
Cons: "Nothing! No complaints here"
Pros: "Airline crew was super nice and helpful, attentive, and the plane was very clean."
Pros: "The family had an amazing flight and the in-flight entertainment was excellent! My kids remained engaged for 6 hours and my wife actually took a nap..."
Cons: "As usual it is most difficult moving through the airport in China. It took a long time to get our bags and they were "damaged", however my box made it without difficulty."
Pros: "It was the best flight and airline I have flew so far. The crew was extremely professional and very helpful, the space between the sits was great and I didn't feel cramped into the sit like on any other airline. Food was excellent also!"
Pros: "The stewardesses were wonderful-kind, considerate and hardworking. They gave us constant attention offering drinks. I would love to travel with them again!"
Cons: "Nothing- I'd fly with them anytime."
Pros: "Soft chair."
Cons: "The stewardess was been chatting with the passenger the whole time and she called everyone a "darling." You have to pay for your snack and there are no entetainment. But like I said...I don't care because it's only a short flight. What I care is the flight being delayed."
Pros: "Great service. Great seat."
Pros: "Wonderful crew..nice plane and comfortable seats!"
Cons: "No inseat power or usb on the monitor"
Pros: "The crew on Japan Airlines are exemplary! Very efficient, polite & service with a genuine smile made this a very pleasant trip. Also, I had recalled on a flight I had taken a long time ago, how impressed I was at how clean the restrooms were maintained. Well, the high standard has not changed. Very impressed & looking forward to our return flight home."
Cons: "Cannot say there were any negatives."
Cons: "Again not enough to padding in seats"
Cons: "Great"
Pros: "Excellent service--excellent food (ice cream included in coach)."
Cons: "Loved everything."
Pros: "Nothing in particular. I am still alive, so there is that."
Cons: "The same as always flying on what seems to be a school bus with wings; small, no entertainment, spooky, lil uncomfortable."
Pros: "It was a quick flight"
Cons: "Took over an hour from the time we landed to have luggage at baggage claim."
Pros: "Food, good, Too Much even! Beers, sweedish meatballs, and caramel Gelato just to name a few. Actual seat comfort was fine. Stewards performed well."
Cons: "Lies, not JAL....American Airlines. Paid for JAL received American. Checking in sucked, a whole explanation would wreck this page.....could not reserve seats near spouse. ....in flight entertainment was less than mediocre....seat positioning was grueling not able to get comfortable for the 13hour trip."
Cons: "Korean Air was wonderful. BUT KAYAK made my reservation through KIWI.COM which is absolutely horrible. My reservation was ONLY for Dallas to Incheon. They booked me a ticket all the way to Singapore without ever asking my permission or informing me. As a result, I was unable to use the ticket, and had to purchase a new one at the airport ticket counter. I called them several times to attempt to fix the issue, but they were utterly unhelpful. I have requested a refund, but am not hopeful based on their past performance. KAYAK should cut all ties with KIWI if it wants to remain reputable."
Cons: "In light of COVID-19 this the only airline flying out of Bangkok April 3 2020 very good service"
Cons: "Friendly and courteous stewardess. All it takes is a smile that makes your long trip a better experience."
Pros: "On time, great meals, great friendly crew! Forgot how much I appreciate flying with Korean Air!"
Cons: "No improvement needed!"
Pros: "From Atlanta to Manila we were served 2 meals. The time gap between the two servings is just too long. For a 14 hour trip the first meal was just after take off and the second about 2-3 hours before landing. The snack was too small of which we were made to choose : a banana, a bread and a brownie."
Cons: "Adding more to the food. And also if crew can check on passengers who lie down in economy as if they are in business class taking space of the other passengers making it uncomfortable."
Pros: "Very friendly staff with excellent service. Bottled water in every seat upon boarding. Lots of leg room, and love the outer earphones they provide!"
Cons: "More movie selections"
Pros: "Korean Air has top notch service from crew members. Very kind and accommodating. They will really go out their way to make you feel comfortable. They also serve food on the short flight which not all airlines do between Korea and Japan. Seats are also comfortable; more leg room than other airlines."
Cons: "They only gave a tuna rice ball, which I couldn’t eat because I am vegan. I wish they were more accommodating for people who eat other kinds of diets."
Pros: "Comport seating"
Cons: "Food quality needs to be improve"
Cons: "Need to improve the food qyality"
Cons: "Not too much, not enough."
Pros: "Professionalism, appearance, flight attendants, provided slippers and toothbrush, seat space, great food and drinks"
Cons: "The movie selection was small and a bit outdated"
Pros: "I really loved that the airline accommodated to me being vegan. They also provided me with vegan creamer if I wanted coffee which was great. The staff was also super friendly which was a big plus because they were easily approachable."
Cons: "The only thing that brought my rating of this flight down was the fact that it was so hot in the plane! From the moment we boarded, this plane was, for reasons we couldn’t figure out, stuffy and uncomfortably hot. My pregnant girlfriend did not particularly enjoy this flight."
Cons: "Korean air business class does not match their standards any more"
Cons: "Missed connection at ICN due to flight delayed !!"
Pros: "Economy seating leg room is better than US domestic airlines."
Cons: "Nothing!"
Pros: "The amount of times i was fed"
Cons: "My seat. I wanted to upgrade and they said no, but it wasn't full"
Pros: "Staff was friendly"
Cons: "More food offerings like snacks and fresh fruit options"
Pros: "Friendly service"
Cons: "Not enough movie selection and the food selection"
Pros: "Considerate and attentive airline staff, clean facilities, great entertainment. Couldn’t ask for a better flight experience!"
Pros: "Very professional crew good service"
Cons: "Nothing really pilot couldn't understand him but does it really matter unless is an emergency"
Pros: "Friendly staff, good leg room, pillow and blanket are provided and food was pretty good too."
Pros: "Beautiful plane"
Pros: "Bags were not checked through to Cebu because of the 10+ hr layover. Had to go out to arrival area to follow up on bag transfer. Korean Air wouldnt issue my boarding pass for my INC to CEB flight at LAX so I have to get in line again at the Korean Air check- in counter in INC then was told to go to Jin Air since it was operated by them. Jin Air wouldn't issue a boarding pass because my flight was at 8 AM the following day. I ended up sleeping at the predept area until the counter opened."
Pros: "Overnight flight to San Francisco, the crew is stellar. They are calm and friendly and speak English well. I liked the food options, I would recommend sticking with the American choices if you're not used to Korean food. The dinner was actually pretty good. Entertainment options are plenty, I watched 3 movies and a documentary. The flight maps and outside cameras are great, and it showed that the pilots were constantly trying to find smooth air while the first portion of the flight was bumpy. They found it and the rest of the flight was fairly smooth."
Cons: "Aside from the turbulence, which is no fault to the airline, the only other issue was a smelly bathroom in the back that spread out a few rows. I wasn't sitting back there but I would have liked a freshener if I was in those back rows."
Pros: "some area the A/C does not work"
Pros: "The crew was friendly and handled the delay as best as they could. The food was good. Cabin temperature was good."
Cons: "It was raining and the airport was making a lot of announcements about flights that were delayed/canceled but our flight to Korea wasnt mentioned. About an hr before boarding time they changed the gate. The plane we were taking was late arriving. Boarding time was pushed back 30 min. Everyone got on pretty quickly but then we sat in the plane, on the tarmac for over 2 hours. Idk if it was an issue with the plane, or the airport or what. I was sleeping so I didn't bother to ask but my mom was listening. She couldn't hear anything on the PA system. It was too fuzzy."
Pros: "Clean bathrooms, courteous attendants, plenty of food and drink! These and more are what you can expect from Korean Air. Attendants are also bi or tri-lingual in many instances and will even bring you water and other drinks if you need it. I never felt dehydrated or hungry like I have on other carriers, and I appreciate this so very much because it isn't cheap to buy a bunch of food/drink after security to bring on the plane just to not starve... NOT on KOREAN AIR - full belly, no chapped lips! They even have hydration spray in the bathrooms and lotion too!! You get slippers, toothbrush, toothpaste, headphones, and did I mention the games and movies on your INDIVIDUAL SCREEN ARE FREE? In case you are wondering... I flew COACH. Another note from this trip on the level of service. There were a couple of people, who I think were Vietnamese. They spoke no Korean and no English. The flight attendants even made an effort to find another passenger who spoke the language to explain the U.S. Immigration form because the forms were in Korean and English as the flight was coming ion from Korea. It was probably also available in Chinese and Japanese since many from there also take the Korean Air flight to the U.S. Still, the couple spoke none of those languages. They were behind me. It turned out that no one else on the flight spoke their language. So what did the attendants do? Well, they filled out the forms for them so they could get to their family, who turned out to be in Houston."
Cons: "I have nothing negative to say. I love this airline!"
Pros: "I love that you get meals and snacks. A lot of airlines really skimp on this, and you are left miserable, hungry, and thirsty. Korean Air will bring you drinks outside the service times set. Free additional bottles of water as well. The service is excellent, the meals are good, and I absolutely love that you get slippers, toothbrush, toothpaste, and even free headphones should you forget yours. Top service! Good meal portions! I also like that you have 3-4 different meal or snack options each service. CLEAN BATHROOMS!!!! Also, the flight attendants are very polite and courteous. You never feel like they just don't care. They even help with families traveling with small children. A+ guys!"
Cons: "I really have nothing negative to say about this airline. They are my favorite, and I fly with them every time I am able, 7 times international to date."
Pros: "The crew was nice and organized, polite, professionals, the airplan was clean. flight was on time too."
Cons: "The food did not include varieties, may be is good for korean people but not good for others, the dishes were plastics and foils which are not good for human consumption after being heated. I missed my flight from seoul to saigon because there was two flights with similar time, one with korea and the other with vietnam air, both with similar time but both are with different concourses , then , the ticket did not indicate the gate number , then the airport information operator directed me to the wrong gate resulting in missing my flight to saigon and being subject to penalties which all are not my mistakes. Please fix your system"
Pros: "Anonymous i really appreciate getting a meal on the plane i love all the food yummy, ilike the cleanlines for korea air ,and good customer service,"
Cons: "long hours"
Pros: "The food was delicious. Stewardesses awesome."
Cons: "Ths length of the flight, but that is normal."
Cons: "Lack of food option for vegetarian"
Pros: "Service"
Cons: "-"
Pros: "Food. Polite crew"
Cons: "Not enough movie options"
Pros: "Leaving notes for missing meals Trying to help til last minute before landing Smiley face"
Pros: "we were attended 2 by the friendliest/courteous attendants....were fed 2X along the way and movies/music/games/drinks were free of charge also."
Cons: "n/a"
Pros: "crew, entertainment, overall a great flight(s)"
Cons: "air so dry in cabin"
Pros: "The seats is clean . Crew ware nice to me."
Cons: "Nothing."
Pros: "Service, comfort, and seat room."
Cons: "Everything was enjoyable on return flight"
Cons: "We are delayed for 2 hours"
Pros: "the airhostesses"
Cons: "food"
Cons: "The flight attendant didn't speak much English also they didn't tell the passengers to ascend the seat when serving the food."
Pros: "It was nice to have a special meal (that I requested when booking the ticket). Otherwise, the comfort was fine."
Pros: "Flight attendants are very helpful and keep smiling to customers. I feel very welcome."
Cons: "Nothing"
Pros: "Beverage service satisfactory."
Cons: "The fact that this JAL Flight was operated by Korean Air meant that not only was the staff different, the the plane itself was an older and smaller model with extremely little room and zero entertainment systems. Both of these developments were severely disappointing given that the 2 hour round trip was 440USD, and flying on a budget airline would have provided basically the same experience for much cheaper. Furthermore the flight was delayed for over an hour taking off at almost 10:00pm instead of 8:40pm. The meal service was quite disappointing as well given the long wait. This delay nearly caused me to miss the last train into the city, in which case I would have needed to take an incredibly expensive Tokyo taxi ride to my accommodation. This was avoided by luck alone, as the airport immigration lines at Haneda airport were uncharacteristically empty. All in all, it was a surprisingly frustrating experience and remarkably stressful. I have known JAL and Korean Air to both be excellent carriers and was quite disappointed to have such a poor flight experience could have been exceeded by an average Peach or Vanilla Air flight."
Pros: "Everything you do it's the best"
Pros: "Lot of space for legs and comfortable seats."
Cons: "Nobody could find my reservation for a special meal and I ended up eating nothing"
Cons: "Turbulence and bumpy. I know you can do much about that."
Cons: "The crew should speak up and wait for answers before moving quickly away with beverages. Seat cushions are hard and thin. movie selections are terrible and few. worst selection ever."
Pros: "Food. Entertainment"
Cons: "Flight atten"
Cons: "Although the plane used old, the ride itself was comfortable, bathrooms are clean, food was awesome!!!"
Pros: "Then crew and in flight service were excellent."
Pros: "The crew was attentive and kind. The food inflight is pretty good for airline food! We were able to check two pieces of checked baggage per passenger, no problem (to/from USA)."
Cons: "Boarding from SEA is organized with designated lanes for various rows, but boarding elsewhere, there was no protocol for when to line up."
Pros: "GREAT FOOD"
Cons: "NEED TO ORGANIZE BOARDING - IT WAS A NEAR RIOT IN MANILA"
Pros: "Airplane and service"
Cons: "None. Maybe save money and ride first class"
Pros: "짧은 거리지만 기내식도 주네요."
Cons: "특별히 없습니다."
Pros: "The fruit was good unfortunately the fruit was about all I could eat because my booking didn’t show there would be food and I couldn’t request a special meal"
Cons: "That made me stay overnight in Korea."
Cons: "Changing schedules 4 times! And changing flights on the day of departure.. totally different airlines from asiana to eva.. very last minute notification"
Pros: "My vegetarian husband had good food on an airplane, which is rare. Also the service is wonderful on Asiana,"
Pros: "Excellent service and beautiful flight attendants."
Cons: "The burrito snack did not taste good."
Pros: "Very polite crew."
Pros: "Business class seats are a lot more comfortable than earlier versions."
Pros: "Flights on time , good seats and a good services"
Pros: "The crew was great ."
Pros: "The seat layout"
Cons: "The seat belt very short on one side hard to operate"
Pros: "Same comfort as my flight from Honolulu to Seoul."
Cons: "The technology of the in-flight entertainment console. Outdated and less movies to choose from."
Pros: "comfortable and simple, friendly staff and no hassles"
Cons: "options on food and drinks limited movies to select limited options and nothing exciting for my taste"
Pros: "Flight attendants were pleasant. Plane looked clean and in good condition. Seat comfort was okay."
Cons: "Sat on the plane for over 1 hour waiting for connecting flight."
Pros: "Great service, good room in economy."
Pros: "Asiana solved a boarding issue with my friend missing his flight. Not only did they get a flight for him that day, it was also free of charge. They went above and beyond for him. Amazing service."
Cons: "The airplane temperature was too hot. Along with my seat mates, I felt like I was in a 13 hour sauna. That being said, airplanes are known to be dry. I would have liked a complimentary large water bottle and/ or personal fan to combat how uncomfortable the experience was."
Pros: "They took care of my mom's heavy luggage and changed her to better seat."
Pros: "I enjoyed having a larger screen for my personal in-flight entertainment. It was much better than on the 777."
Cons: "The seat was noticeably less comfortable on the A330 compared with the 777. The breakfast meal was pretty bad."
Pros: "I liked everything about the flight. The attendants were kind and I received great service."
Pros: "Really nice staff; somewhat hard to understand their English."
Cons: "Seats were not real comfortable. Korean food selections were good but the American selections, not so good."
Pros: "This airline and this model of aircraft (Airbus 380) makes a 14 hr transpacific flight almost enjoyable! We've flown this route numerous time and this was by far the most comfortable experience"
Pros: "Everything. It was comfortable, the flight attendants were attentive. Before the flight, I was moved to a better seat because I require wheelchair assistance."
Cons: "Not a thing."
Pros: "Great service"
Cons: "Dirty plane. Floor and tables not cleaned."
Pros: "Great service"
Cons: "Dirty plane, floor and table were not cleaned"
Pros: "Overall, most liked , the food"
Cons: "Nothing encountered so far"
Pros: "Overall, most liked - food"
Cons: "Nothing"
Pros: "There is plenty of leg room. Food is good compare to other airline."
Cons: "Long layover."
Pros: "Great entertainment. Good selection on movies. Food is good."
Pros: "Nice choice of recent movies. Crew was friendly and helpful."
Cons: "Flight was somewhat delayed."
Pros: "Flight attendant are smiling&friendly...nice landing."
Cons: "Tv old model...screen very small...hard to operate....very tiny letters...seats are uncomfortable for 16 hours flight Seoul to Chicago..."
Cons: "The flight was late more 2 hours. The beverage didn't deliver usually and enough."
Pros: "For 14 hours, it was passable. Food surprisingly good (only chose Asian selections; Western food looked dismal). More movie options would be nice."
Pros: "Flight crew was excellent, they were very attentive. My wife accidentally hit the call button and a stewardess came running over. Food was good and we got two options. which were good. I would definitely fly Asiana Airlines again."
Cons: "The plane was an older 747 and so everything is a dated. My main complaint is not with the airline, but we booked using airline.com. In doing so, we were unable to pick our seats even though we booked seven months in advance."
Pros: "flights both ways were on time."
Cons: "Had to pick up our own wheel chair at baggage claim instead of at the gate."
Pros: "I enjoyed the Korean dish options and having metal silverware was a nice touch. The cabin crew was very attentive and friendly throughout the flight. The legroom was pretty good for a coach seat."
Cons: "The boarding process was a little chaotic. There was a gate change at Pudong Airport and we had to leave from a lower level gate which involves bus ride to the plane. And there was a long wait after the initial bus until further busses came. Then we stayed on the ground for quite a while until we were allowed to take off, maybe one hour or more late."
Pros: "The seats were roomie and the stayed flight attendence were very nice."
Cons: "When the movie you were watching ended, you had to wait for all the other movies to end before you could watch another one."
Pros: "The food was excellent when the steward decides to serve you."
Cons: "4 of 4 flights were all delayed and the in flight entertainment is very limited."
Pros: "Good service Easy to board Flight attendant awesome"
Cons: "The seat needs more space and comfort for long flight. A321 is too small for long flight."
Cons: "flight was 30 minutes late, requiring me to run to catch a connecting flight."
Pros: "I'm diamond member of Asiana Airlines overall excellent service and I enjoy my flight"
Pros: "New aircraft with personal TVs; good food; efficient and professional service by the cabin crew"
Pros: "Professional and efficient cabin crew and good food"
Cons: "I purchased ticket for my son to travel to and from ROK, on his return he was told the time on his itenary was incorrect and that he needed to contact the airline. He was put aside and the ticket agents continued to help others. My son informed me and I made multiple attempts to call all three of the airlines connected to his flight (Asiana, Haiana, and Jet Blue) who each kept putting the blame on the other airline. No one helped me. I continued to make calls back and forth. My son went in line again as his flight departure time was approaching quickly. He was told the same thing and had to stand aside in the line again. This was his first time traveling alone. I was very concerned and it was at the middle of the night here in the US. I did not sleep throughout the night trying to call for help to help my son on his flight or another flight because he had already missed his flight by this time. The manager for Haiana was only able to tell me that she created a help desk case and they will get back to me. It has been over 24 hours and I ended up paying a thousand dollars for a new ticket to get my son on a flight this morning as he was left at the airport all this time and he needs to be back for school. The ticket cost more than it was for his original round trip ticket and it was the cheapest I could have found after a long search. I really think that we should be refunded this money and deserve an explanation for why my son could not get on his flight because during the phone calls I was told that the flight did leave as scheduled and on time. Please advise."
Pros: "I love china and china east air, its my favorite!"
Cons: "Everything was good, better boarding lines, people get worked up when lining up"
Pros: "They ran things efficiently and staff was cordial and helpful if asked."
Cons: "I didn't realize I was assigned middle seats for.both legs of my long 20 hour trip. It would have been nice if the person checking me in would have considered assigning me a different seat on at least one of the legs. It was fine just not amazing."
Pros: "Vegan meal was okay. Check in swift and good. Too crowded. Seats too tight."
Cons: "Hard to ask for more spacious seating but I will."
Cons: "It was a scary flight that I couldnt even sleep! I dont feel safe flying with China Airlines! Rude staffs, planes are shaking, food was ok, no selection of drinks (only tea and water),"
Pros: "The seat supper comfort and landing very smooth"
Cons: "Too much unreasonable charges!!!!!"
Cons: "Smell was so bad"
Pros: "Great service and food."
Cons: "30min Delay boarding and 30min delay on take-off."
Pros: "Comfy 777. IFE screen is bigger than other planes. Facilities are newer. It seems to be quiter too."
Cons: "There is one option for the breakfast."
Pros: "The staff was very friendly and accommodating"
Cons: "Food was nothing special"
Pros: "crew members are so friendly, excellent services"
Pros: "The food they served was very good."
Pros: "The crew was excellent with services provided. This aircraft was roomier as compared to the first leg of our trip. The flight was excellent and generally very smooth."
Pros: "The service from the beginning to the destination was great. I found the staff very professional"
Cons: "none"
Pros: "Entertainment"
Cons: "Comfort I have long legs..."
Pros: "Great service, and attendant is very nice and answers all request promptly. Food is ok."
Cons: "Overall it's a great trip and smooth. The seat of economy class is a little bit tight, but that's probably the standard size of all carriers..."
Pros: "the price and the food great, the crew are friendly"
Cons: "only 2 meal service on a 13 hour flight feom la to taipeh. no snacks in between. got hungry on that flight!"
Pros: "same as above"
Cons: "same as above"
Pros: "clean.."
Cons: "The flight came in late. Its not normal. The crew did not care much and where not nice normal.. They need a fresh look at where they are going."
Pros: "what else can I ask for , fast boarding good service"
Pros: "China Airlines has generally been a step above the average. The name is a bit represented as this is really a Taiwan Run and based airline that has been influenced by the western business practice."
Pros: "Food"
Pros: "I had 4 seats for me"
Pros: "staff was nice, entertainment was good."
Cons: "food, my seat did not recline"
Pros: "Great service. Terrific crew."
Cons: "N/A"
Pros: "Chair comfort (but no location) , food and partially the crew."
Cons: "Terrible procedure of getting the BORDING pass. I had to walk very long distance from arrival to gate 155 to find a CIA desk to get my boarding pass. The worst seat on the plane was assigned to me and CiA procedure didn't give me any chance for a normal seat. I had the bad chance to be served by a HIPER team of two flight attendants that rised my blood pressure. Their egarness to be productive and their rush were NOT justified, especially on such a long flight; low professionalizm."
Pros: "The SIN / TPE flight had a nice, new A350"
Cons: "Bathrooms on the SIN/TPE flight were really dirty. The leg rest is too protruded even when not deployed."
Pros: "comfortable seating and leg room, great selection of movies for entertainment."
Cons: "Flights were delayed taking off from LAX and Taipei."
Pros: "Very disappointing because we didn't get our luggage up to now"
Pros: "I got business class and I'm not sure why? Was it because it was my birthday?"
Pros: "The movie selection"
Cons: "Food selection"
Pros: "F"
Pros: "Wheelchairs was available in Yangon and Los Angeles airports."
Cons: "Requested two wheelchairs in Taipei airport for departure and return flight in advance. None received in Taipei."
Pros: "The flight was fast. Seating super tight. Food was mediocre. But because flight was fast, didn't have to suffer tight economy seating for more than 11 hours."
Pros: "Nice , good stewardes, man , woma its ok Nice pilot"
Cons: "My baggage have a lock but When i check in in honolulu my bag they dont have allowed my lock! He said its better no lock"
Pros: "comfort of premium economy seating in 777 ER300"
Cons: "Food service not that good."
Pros: "Though this was a long flight, it didn't feel unbearable at all. I had plenty of leg room, the food was just right, the service from the staff was very pleasant, and there was barely any turbulence."
Cons: "Nothing I can think of off the top of my head. Everything was fine."
Pros: "The food was excellent, service equals any other airline I've flown on and better than most. The seats were comfortable and the entertainment selection was outstanding."
Cons: "I can't think of a thing that wasn't to my liking."
Pros: "Good flight crew"
Cons: "Hard to understand English and didn't exert enough effort to let the connecting flight wait for 5 mins. Had to extend half a day doing nothing in the airport instead."
Pros: "direct fight"
Cons: "rude passenger who refused to put down his arm rest in between us. the food was really bad. our seats got switch after airport check in."
Cons: "I chose the western style dish - needs improvement."
Pros: "One of the beat flying experiences ever. China Airlines does cust at a high level"
Cons: "Nothing to report bad"
Pros: "The crew members were nice."
Cons: "The seats are small. The food was not that great."
Pros: "Customer service was great."
Cons: "My daughters audio didn't work at all in her entertainment system and my audio was really terrible. We did expect to watch movies and was unhappy that the audio wasn't working on a business class flight."
Pros: "nothing"
Cons: "the service from flight attendants and gate members"
Pros: "The crew was very courteous and professional."
Cons: "The reason China Airlines provided for the delayed flight was bogus. China Airlines claimed there was a weather problem. However, Eva Airlines had an exact flight from BKK to Taipei that was not delayed due to "weather problems". Another passenger said she checked China Airlines ratings and found that many have complained about China Airlines record for timeliness. Lastly, another passenger checked the weather and did not find any "weather problems"."
Pros: "The crew! Prompt service and accomodating"
Cons: "Oh just the vegies in the noodles kind of overcooked but it was okay"
Pros: "The hospitality, the quality of the meals, the movie selection, the free alcohol, the leg room. You get a lot more for less, that I've experienced whe you fly on an Asian carrier."
Cons: "This time we had a long layover in Taipei."
Pros: "Like the staff on board. Very nice."
Cons: "Too hot! No individual air vents!! Need that on those planes. Also could have had better leg room Could have been nice to upgrade to economy plus even at the last minute Line at boarding was horrible. Very long and 2hr wait. Almost missed plane trying to get to security even after showing up 2 hrs before flight"
Pros: "Professional"
Cons: "Boarding by bus .... on time but departure delayed 45 mins ... I guess typical for China ..."
Pros: "The crew was really nice."
Cons: "The check-in process was a disaster. First we couldn't check-in online, so we couldn't choose our seats. When we arrived at the airport and asked to be seated together, they said there are no 3 seats together anymore. What's the point of traveling together with friends if we are seated far away?"
Pros: "Good food Free accomodation for layover"
Cons: "Too long"
Pros: "Yes"
Cons: "Yes"
Pros: "Timing, Price, Service, Food,"
Cons: "3 hours delay I miss my professional meeting in Shanghai because of this big delay !!! I Sky Team Flying Blue Platinum for Life and this is the first time I got a bad seat and no window"
Pros: "Cheap flight."
Cons: "Different"
Cons: "Didn’t receive the special meal that was ordered"
Cons: "The crew has difficulty communicating in English which makes even a small request stressful."
Pros: "It’s simply a way to get from one airport to another. Everything is adequate minus the food."
Cons: "The food is really bad, and everything else is adequate for simple travel."
Pros: "The entertainment on board"
Cons: "They don't let you use your phone for whatever reason and they make a big deal about battery packs"
Pros: "Food was generally excellent. Entertainment good, but game choices limited, movies were censored for content."
Cons: "1. Boarding and un-boarding should be by bridge, especially in sub-freezing weather! What is China Southern's problem with this? Every boarding/unboarding has always been by bus, and we had to be exposed to the elements. Since we were traveling between two warm places, we were not prepared to be out in freezing weather. 2. Layover in CAN was terrible: It was too long (10 hours); Guangzhou Baiyun had NO HEAT and so was very cold, too few charging stations, and very spotty wi-fi. I could not use my credit card in at least one place. At a McDonalds (probably a knock-off actually), the cashier was quite rude, allowing native Chinese customers to cut in line in front of me and unapologetic with their "no-credit-cards" policy. Customer service personnel need better training in international relations."
Pros: "Usually in Economy plus seating I expect extra legroom but this was definitely closer to a business-class experience with a foot rest that popped out and lots of extra space. A really nice flight!"
Pros: "Everything went well except for my comments to the right."
Cons: "Check in in person . The lady that issues boarding passes. She never smiled and I was scared to ask her anything. She sure did not volunteer any info concerning our flight from Chengdu to LAX via CAN. Never asked if we preferred isle or window seats. I remember her and will avoid her next time."
Cons: "I didn't like the crew too much. There were many empty business class seats so I moved to a window and took my pillow with me. They came and took the extra pillow back! Bizarre behavior. My vegetarian meals were not good at all. Couldn't eat them. 2 identical meals for dinner and breakfast."
Pros: "Na"
Cons: "Not able to use ur phone in airplane mode!!"
Pros: "Staff, drinks, entertainment, seat layout"
Cons: "Too warm, but a challenge on all asia flights"
Cons: "Food was average. but as I paid a low a low fare I was overall very pleased. I provided my own headphones as the supplied headphones are usually terrible on all economy flights"
Cons: "It took 2 hours to unload the luggage from the plane!"
Pros: "very good service both on flight and on the phone"
Cons: "the connecting flight from Guangzhou to Xiamen delayed for 2 hours, which made me waited in Guangzhou for 8+ hours."
Pros: "Get the exit row seat. Unlimited legroom! Can't go wrong with that."
Cons: "Nothing. Literally nothing. Will definitely fly again if Mainland China is one of my stops."
Pros: "Boeing 787 was alright, flat bed and basic needs"
Cons: "No one really speaks english, delayed flight, LEFT my luggage in guangzhou, mediocre food, and flight from china to jakarta is not a flat bed, super turbulent flight from new york to china"
Pros: "Missed this flight because of weather delays. Ticketing agents were helpful and friendly as they found alternative flights for our party."
Pros: "The flight is cheerful. Although 8 hrs is a little bit long, but I enjoyed my time."
Cons: "Basically nothing except for a few unpleasant other travellers sitting beside me."
Pros: "Non stop Flight to Guangzhou,Timing of the is good you can start your work earlier."
Cons: "only they serve is chines food , They should have 2 options. they dint have any new movies"
Cons: "4 hour delay without sufficient reason, Uncomfortable seat."
Cons: "Cell phones prohibited for the ENTIRETY of this 12-hour flight, not just takeoff and landing"
Pros: "Staff and seats in business class"
Cons: "No gate at start and delay to gate at end. I think the airline contracts the cheapest gate slot possible at jfk"
Cons: "The airline is insufferable. They don't try to help and barely communicate with their passengers. This flight was delayed more than 6 hours. We missed our connectIng flight that got us out of the country. They never helped with rebook in and sent us on a 15 hour goose chase in a foreign land. We had to wait 2.5 days for the next available international flight."
Cons: "Flight delayed over two hours. Person at wuhan boarding gate unable to understand 'boarding time' - kept telling me departure time instead, despite my repeatedly pointing at the words "boarding time" written in Chinese. Not too many important things to report at boarding gate - boarding time is one of them. This person didn't seem to grasp that concept despite the fact that she worked at the boarding gate. Overall a very unimpressive experience with little regard shown for customer service. Not sure how or why so many repspecavle and professional international airlines woiuld agree to partner with this one."
Pros: "Help And pleasant staff"
Cons: "Poor quality entertainment screen"
Cons: "Flight was 40 minutes late... and the seats are very hard!"
Pros: "Crew"
Cons: "Seats hard. Seats narrow. Food not hot."
Pros: "Very few or none options for none red meat eaters."
Cons: "Food"
Pros: "Plane"
Cons: "Crew was not organised"
Pros: "overall good. Attendants nice."
Cons: "Just to many stops."
Cons: "Flight delayed 90 minutes. Poor communications in boarding area. No bi-lingual staff. Food consisted of a cup of yogurt, banana, and stale bread. Awful. Cabin crew was rude. Spouse's entertainment system did not work correctly."
Cons: "The flight over wasn't terrible, but it wasn't great. Food was strange, and I'm not a picky eater. Service was poor, and flight attendants don't speak much english. There were no power outlets for a 15 hour flight, which was stated when we booked with this airline."
Pros: "Normally China southern flights are far from being particularly good. But this plane would compete favorably with airlines known for its comfort such as Japan Airlines, and Turkish Airlines."
Pros: "Meals were served. Seats were comfortable."
Cons: "Nothing really."
Pros: "The comfort"
Cons: "Food choices were terrible"
Pros: "Crew was fine. Not as good as my flight to Jakarta though."
Cons: "The meal was terrible. The rice was hard as a rock and the beef was so tough you could hardly chew it."
Pros: "Extremely impressed with the service and comfort of the flight"
Pros: "N/A"
Cons: "On Sep 14th, I paid on your websites with the confirmation of three airline tickets from Chengdu China to Los Angeles. All the information I provide for each passengers are correct. However, due to the fact that you missed up three of the passengers information, they couldn't check in yesterday. The whole fight to LA was missed. As a result, we had to pay very high price to buy new tickets for the next available fight in order to complete the trip. I'v made four phone calls with your agent, with all records made. 1) The 1st agent confirmed that the information I provided were all correct for each passengers. So she believed there was nothing wrong and did nothing to help. 2) The 2nd agent realized the information were mixed up. But it was too late to let them check in. 3) The 3rd agent confirmed that the issue were caused by your system. He said only the supervisor could deal with this matter. He gave me a number which is not valid. 4) Finally, the 4th agent said you would contact me. No response by now. Still waiting for the response. Very disappointed after all."
Cons: "There is no hot wet napkin to clean face before sleep or wakeup! No toothbrush no noodle when I was so hungry! Grade: F"
Cons: "The seat was not comfy, crew was rude and impolite, the food cart hitting my leg white I was sleeping."
Pros: "The on-board staff was friendly. Wish I had more good things to say."
Cons: "Delays seem to be a hallmark of this airline. I could go on for pages about the lack of communication from this airline and how they made me have to stay in a hotel because of a delay, but the less said the better. What exactly are the qualifications for being a member of the SkyTeam? On-board entertainment? I just want TIMELY, safe and comfortable flights. Frills are nice, but not necessary, and do NOT make up for not consistently delivering these priorities. Not allowing the use of cell phones in airplane mode on-board was mildly inconvenient also. Having more than one bathroom on the planes would also be appreciated."
Cons: "Flight delayed 2 hours from original schedule"
Pros: "Terrible! Delayed Flight and didn't inform us ahead of time that China recently passed a law where Kazakh citizens couldn't transit through the airport without a visa! I had to buy her a new ticket with a direct flight! I also had to check my baggage and get a new ticket at every stop!"
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Dallas/Fort Worth Airport - Shanghai Hongqiao Intl Flights
Departure:
Dallas/Fort Worth Airport (DFW)United States
Destination:
Shanghai Hongqiao Intl (SHA)China
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Shanghai Hongqiao Intl - Dallas/Fort Worth Airport
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