Fight crew was amazing
One membre of the crew
No veg meal
No veg meal
Beverage choices and presentation were good. Service very good.
My choice of food was not available and very limited alternatives to what I selected. More snack choices could be offered
I liked the service from the cabin crew
I hate that I couldn’t use my phone on airplane mode. What’s up with that? I’m not a fan of Airbus. Boeing aircraft are superior
Have to take a. Bus to the air field to get on from airport terminal
Flight from Guangzhou to Vancouver was smooth. Cabin crew was great and attentive. Flight was even early to arrive!
Seats were a bit cramped.
They left one of my bags in China. I need it
We arrived safely.
I was unable to check in online.When I mentioned this at the ticket counter the agent responded that they kept hearing that from passageners. Apparently this wasn't enough of an issue to make any changes. The plane was uncomfortable for such a long flight. Lots of movie choices, but few current choices. Flight attendants weren't that friendly.
Great crew service!
Crew was very professional and friendly and tried to to assist all passengers
My negative comment is always the boarding procedures when your section is called all sections rush to board as well as they need to be firm on carry on luggage
Nice, clean planes. Nice staff.
Nice, clean plane
Food is the same all the time
They let me sleep.
I liked everything.
They waited for another flight to come in I think because they could not sell enough seats so they doubled up one of their flights and made us wait for 12 hours very sad miss my connecting flight and further flights and friends at destination turned into a horrible experience but on my way home now hopefully it won't be so bad going hole
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