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Cons: "1) The economy section needs phone/device chargers. 2) accessing the entertainment is not easy and finally when I got to the screen to select a movie, there was this window in the middle of my screen with junk running that I couldn't get rid of so I gave up on the entertainment,"

Cons: "About time economy class has more space"

Pros: "Crew was nice Plane was comfortable, although seats were a little tight. Ordered food was good."
Cons: "Seats were a little tight. Only offered drinks one time on a long flight. Snacks for General Cabin were okay."

Pros: "Everything was comfortable"
Cons: "Carry on storage was limited but the staff was accommodating"

Pros: "Flight was quick and smooth"
Cons: "Airline stewards we're not very attentive"

Pros: "The Flight Staff was incredibly kind, and in-flight entertainment had a great selection of content"

Pros: "I would definitely fly Alaska airlines again!"

Pros: "I loved that the flight was on time, service was great and everyone was friendly and informative."
Cons: "The morning flight didn’t have much food available. The headphone AUX Jack was broken, so I couldn’t hear the movies available. Coach seating was tight."

Cons: "After going through full service to pay my pet fee, I get told at the gate that I need to buy a different carrier because my pet could not move around. I have had this same pet carrier for over 5 years and have been traveling with it. My pet is only 4 1/2 pounds 5 at its max sonthe carrier I have works perfectly fine. I was told to step out the line....made wait til the very very end til the plane was about to leave to be let on. This was an inconvenience as I was all set to go."

Pros: "Service was great! Everything was on time!"
Cons: "I was so comfortable that I fell asleep and missed the snack cart go by."

Pros: "Clean plane Polite staff Punctual"
Cons: "Nothing"

Pros: "I was very sad to see Virgin Airlines was bought by Alaska Airlines but I’m happy to see they are still using Virgin planes. The planes are spacious and we love the onboard entertainment! Thanks Alaska Airlines!!"

Cons: "Flight was delayed and while watching a movie, there were many interruptions ( announcements )."

Cons: "It was a good flight, can't help mother nature with the turbulence. Asked for headphones, and they didnt give me one. Couldn't rate the food because there were no meals given."

Pros: "Comfortable flight; free meals/snacks and beverages on premium economy."
Cons: "None that I can think of"

Pros: "I changed my seat so a family could sit together. The seat I took wasn't quite as well located as the one I gave up so the attendant was so generous giving me a free movie and wine!"
Cons: "I liked everything. No complaints"

Pros: "Easy Flight and Friendly Staff"

Pros: "The actual flight was fine. No issues to report."
Cons: "2 flights. 2 late take offs and lost luggage."

Pros: "REALLY enjoyed this flight. The innovative entertainment through your personal devices provided through their own WiFi and app was great, so many choices to choose from. Coffee was delicious, flight attendant even accommodate my coffee to suit my taste. The flight attendant was smiley, nice and funny - had sense of humor and character. The plane itself was AMAZING. The seats were comfy and SO much leg room!!!! And this was economy class! No joke, I love Alaska airlines/Boeing planes!"
Cons: "No complaints. Even boarding was great!!"

Pros: "Found the crew to be friendly and relaxed. The plane was fairly new. Overall, it went fine as long as you understood it was going to be simple offerings."
Cons: "Apparent aggressiveness to get as many carry on bags paid for by the ground staff measuring with a measuring tape all bags. I've never seen anything like it. My bag was fine. Then, when they started to take fees you had to come back and pay. It wasn't done right then. The ground staff was minimally helpful. Flight amenities or not, pay for headset and having more than 2 TV shows and 2 movies cost you an up charge even on an overseas flight. One choice for dinner.- pasta so it was vegetarian. Breakfast was a sad roll, one small piece of cheese and ham, and fruit that was that questionable. Overnight flight, pillow no blanket in Economy. Seats hard and leg room was tight. Their Economy plus and business looked a much better way to go."

Pros: "The flight was great and nothing to complain about The stewards were very professional, we travelled business and the snacks and the light lunch was perfect Of course the star of the flight was Terence ( I hope I got his name right?) He was the first time someone made feel so welcome on a flight. The guy is so funny and managed to have the entire flight in a happy mood before landing Well done"
Cons: "Nothing"

Pros: "Alaska airlines was a super flight, great staff"
Cons: "Portland TSA...horribly rude. A major incident waiting to happen with that kind of aggressive behavior"

Pros: "The flight attendants were so friendly and fun! They made us feel like family... great way to start a girls weekend away! Free wine also a plus :)"

Cons: "Gogo movies did not work with my laptop on the first flight"

Pros: "Flight left and arrived on time, drinks were free, flight attendants were funny and courteous."
Cons: "Nothing!"

Cons: "no music. no wi-fi. nothing to enhance the experience. check out jet blue."

Pros: "We had to reschedule our whole trip and last night it was delayed again. We slept at PDX on the 11th and trying the same flights last night we left Portland 3 hours late and slept at SFO. AIRLINE travel sucks. Sue"

Pros: "The crew was super friendly and absolutely polite! The check in was flawless! The plane was well maintained and clean, bathrooms in board were spotless as well. For a 5 hour flight there was a three time beverage service, which was great! The pilot and crew were informative."
Cons: "The chairs on the plane were not able to lean back which was a disappointment for a 5 hour flight. Also i would have expected to have in-seat entertainment for a middle-term distance flight. I know they offered tablets but for a fee, which is unacceptable."

Pros: "We arrived early! Everything else was like usual flights."
Cons: "I wish the seats were more comfortable and jet blue offers free movies, if Alaska did that it would be cool."

Pros: "Alaska has always treated us well. I would recommend them anytime."

Pros: "I've flown Alaska for decades, and I keep coming back because I'm never, ever disappointed in anything!"
Cons: "The flight attendants are so helpful and are professional problem solvers. The planes are clean, the flights are on time and their plane to baggage claim is so fast!!! Alaska is ALWAYS my first choice."

Pros: "Service and customer service was great. Airplane was neat and clean, crew was awesome."
Cons: "You have a question about entertainment, there's was none. Just the plane magazine."

Pros: "Entertainment selection was huge, had option for just text messaging, Tmobile customers get a free hour. Was able to have the option of hundreds of movies, and tons of things just out, Disney movies, really great overall."
Cons: "I wish the online options could be changed. Once I chose messaging, half way through the flight I wanted to pay for everything, but it won't let you go back and change through promotions or otions."

Cons: "Flight attendants where great and beautiful"

Pros: "Crew give me feel comfortable!"
Cons: "Nothing"

Pros: "On time Easy check in Quick to release baggage Quick to disembark"

Pros: "Everyone was super nice and took great care of my wife and I who were traveling with our 2 year old. Very helpful at check in as well!. Made great year me and arrived early."

Pros: "The customer service was good. Food choices could be better. More choices snack choices please."

Pros: "I arrived after the check in bag time and was able to get on the next available flight. The attendants were very pleasant on addressing my standby flight status. The in flight experience was nothing short of amazing. The provided entertainment and comfort was superb, and the personnel was equally delightful."
Cons: "There was nothing negative about this flight experience."

Pros: "These people are just so nice, they authenticly care about the passengers. If you end up having a problem they really want to help you resolve it. 6 stars!"

Pros: "Everything else"
Cons: "The Wifi was kinda slow."

Pros: "It was fine I was able to sleep and it was a fast flight."

Cons: "Put wrong name on my 2 baggages but tell me my baggage was delay , I had been waited for two days still don't have my baggages back, fortunately I call the Seattle airport to see if there are any missing baggage and I found it or I have no idea when I can I get them back"

Pros: "Direct flight at that time."
Cons: "Seat 32A was freezing! Food? really you are asking about food on airlines. If so can you put negative stars? No one expects good food or even ANY food on airlines anymore. That ship has sailed."

Cons: "Board from a different gate. Make sure you catch the bus in time or you can easily miss a flight, as we witnessed more than once in that short time period."

Pros: "The staff is awesome and kind and made arrangements quickly."
Cons: "But our flight was altogether cancelled and we had to be routed through Seattle, spend the night there, before heading to our final destination the next day. We'd just been traveling internationally, so this sucked big time, and we went from a total travel time of 20 hours to 40 hours. I would have felt better if they'd given me a voucher for a free flight or something."

Pros: "All personnel was very kind."

Pros: "On time"
Cons: "Didn't even get a glass of water. What has happened to US domestic. The plane and staff were old and exhausted."

Pros: "Flight run by American Airlines which is the worst airline in the US. Seats were very uncomfortable in the main cabin in coach. The man in the seat in front of me practically had his head on my lap the entire flight. The seat separation space is almost inhumane. Boarding is disorganized and the flight attendants were rarely pleasant. I will not fly American Airlines again when I fly this route in the future."
Cons: "Baggage charges and Service, seating space, no food offered, unfriendly flight attendants, disorganized boarding. Worst airline in the sky....American Airlines. I strongly prefer Southwest and Jet Blue. Both cater to business travelers much better."

Pros: "Left on time. Arrived on time. Seat was ok. Meal was ok. Crew was professional."
Cons: "Long wait at immigration in Paris (not Delta's fault)"

Pros: "was comfortable to be able to sleep"
Cons: "delayed start"

Pros: "Good selection of free, in-flight entertainment."
Cons: "Our flight was delayed on the runway, but that wasn't the airlines fault."

Pros: "Service from the crew."
Cons: "Quality and comfort of seats. Quality of food. The TV screen was from the 80s."

Pros: "The new delta seats are super uncomfortable and zero legroom. When you put the seat back back the butt part goes forward and your knees are crunched in front of you. The cushion also angles down its horrible. They gave a couple rows extra room and now charge more for them while crunching every other seat together."
Cons: "Seats and legroom horrible"

Pros: "movie choices are great"
Cons: "the people sitting behind me kept talking about dying from the aircraft, it makes me uncomfortable."

Pros: "I was automatically upgraded."
Cons: "I was upgraded, which I appreciate very much. However, I was upgraded to a window seat. With my bladder situation it was comfortable. This is why I only book aile seats."

Pros: "That I made it to Dublin"
Cons: "The flight was delayed due to aircraft issues making us 2 hours late for vacation. THIS IS MY HARD EARNED MONEY! I literally put blood, sweat and many many tears into this trip. The flight attendant was so rude on this trip. It was like she was absolutely offended by my presence. I barely even spoke to her except to make sure of my vegetarian tray to which I got the nasty reply "You'll have to wait because I don't have it with me now". If I wasn't so focused on sleeping as much as I could I would have written her name down. No complimentary cocktails for Preferred Seating? Seriously? What did I upgrade for exactly? Literally four inches of space? Late, rude, money sucking industry who holds no accountability for wrong doings. Don't get into the Health Industry.. you'll kill people with this flippant attitude. Bleh.. I doubt I'll fly with Delta again. The thought of having to do so turns my stomach."

Pros: "One of The crew members a guy from Texas was nice"
Cons: "The female crew Members were taking loudly and a lot during the flight it was difficult to sleep as a result. The food was low and very very bad"

Pros: "The food was good and the staff was competent and friendly. There was a large choice of inflight entertainment (but the sound was mushy)."
Cons: "Although more comfortable than most, the seats were cramped (for 10 hours). Boarding was delayed 30", but we did not take off for 3 more hours. I really don't know why. It felt like the NYC MTA: poor communications. The boarding process required an avoidable half hour of standing in lines."

Cons: "The upgraded seat was horrible - and I want a complete discount."

Cons: "This is possibly the worst airplane food ive ever had. Ever. The chicken didn't look nor taste like chicken and it was in some weird green chickpea sauce?? Very unpleasant."

Pros: "Good food (for economy), lots of little perks (like eye shades), and most importantly, excellent service from the flight attendants. One of my best transatlantic flights."

Pros: "Everything that British Airways tried to do to help us when Delta didn't want to take ownership for their screwups!"
Cons: "Not only did we miss our Delta connection but when Delta rebooked us on a British Airways flight they refused to help when British Airways could not access our tickets. they kept saying since it was Virigin Atlantic who we originally booked through that VA woulkd have to fix it, even thought Delta was the actual carrier and the ones that did the rebooking onto the British Airways flight"

Pros: "Tv on flight"
Cons: "Flight attendant skipped me for drinks"

Pros: "The staff onboard was friendly and attentive. They made every effort to make sure I had whatever I wanted. Boarding was quick and easy. The onbaord entertainment system had a large selection and I was never without something worth watching."
Cons: "The first class accommodation isn't as good as advertised. The seat is supposed to completely recline allowing you to sleep. Unfortunately if you're 6 foot or taller there isn't enough room. Other airlines like Emirates gives you more room in their business class so it's disappointing to see United 1st class is so cramped. The screens for the onboard entertainment system in first class are lower quality then those used in coach."

Pros: "The crew was amazing and the food was pretty good for airplane food."
Cons: "The boarding process was a nightmare, no announcements were made in English so half of the passengers were confused. The seats were sooo uncomfortable."

Pros: "Great meal in economy. Delta entertainment was free and very comprehensive. Plane was packed, but service was great."

Pros: "Nothing"
Cons: "First day our flight got canceled 1 hour before leaving the airport. No good explanation given. Planes were landing and departing from Columbus just our flight got cancelled which made no sense. Over the phone no one was really helpful. Very bad experience with Delta"

Pros: "At least the plane didn't return to the gate and we departed 7 hours late."
Cons: "All the delays and gate changes with no explanations and only informed via text message. The weather wasn't even that bad. Missed the connecting flight to Bucharest and part of vacation time."

Pros: "Troy, Karee, and all of the staff on board were amazing! One of the best flights I have ever been on. Hope they are the crew for my flight home."

Cons: "At 6'4", seat access could be better."

Pros: "WiFi, good flight attendants"
Cons: "Would like to see Direct TV along with Delta Suite so can watch live TV"

Pros: "Delta Comfort seats"
Cons: "Delta employee who drive shuttle to connection stopped to drop off a passenger and proceed to chat w other workers thereby getting me to my gate late and missing my connection and getting me to Florida almost 3 hours later than planned. Agents at desk in JFK were rude. There was another Delta employee also on the shuttle who was the only one who seemed to show concern. He alerted the driver, called the boarding gate and led me to it."

Pros: "Everything up to departure. Sat in line for almost an hour."

Pros: "The crew was excellent"
Cons: "We decided to volunteer to take a different flight from our connection to New York because they were overbooked. When it came time to board the international flight, they screwed up our boarding passes and made us wait until the end to board. We were zone 1, priority boarding. The tv screens were very small and so glitchy I stopped watching my movie halfway through. The connector flight from philly to NYC was much more comfortable and had beautiful screens."

Pros: "Crew was great. The video game quiz re knowledge of cities worldwide was entertaining and educational"

Pros: "I had a great seat (exit row) with lots of legroom. They provided a free breakfast, and it was actually pretty good. A few hours later i was hungry and tried to buy some food but the cabin crew just gave my another breakfast item. The flight arrived on time, and the luggage was delivered a few minutes after I arrived at the baggage area."
Cons: "Nothing. It was a very good experience."

Cons: "they charge 300$ extra for a 14 year old child and dont give any service for the payment, they say it is to bring the child on and off the plane even though he can travel alone and has done it many times with other air lines. drive the parents uo the wall, make them wait endless time, and then they comlaine that thay have no time tofor the child and leave him standing with out even letting him to seat with the other air lines a child of 12 can travel alone."

Pros: "Friendly crew, ok seats"
Cons: "Was not possible to even request a coffee"

Pros: "nothing."
Cons: "The seat was not a flatbed. It was an old fashioned first class seat but with absolutely awful knee room---possibly as little as 28-30 inches. It was very difficult for the person next to the window to get out to the aisle, even when the person in the aisle seat was not sitting there. The biz class cabin was shared with economy comfort. The crew gave no explanation for the switch in aircraft, and no apology either."

Pros: "Just not enough room to accommodate that many people for such a long flight. And felt neglected and grouchy by the end of the trip."

Pros: "Movies- pro staff"

Pros: "The good the crew and the bed"
Cons: "The overheads were noisey and loud and made it difficult to sleep"

Pros: "I love deltas crew. Quick service and they let you sleep. Very efficient boarding. Excellent."

Cons: "Individual seat space is small, nor do seats recline much."

Pros: "Flight was quick, crew efficient"
Cons: "Despite having this flight booked for over a month I was not issued a seat until gate check in and had to sit and wait till they figured out their "overbooked" situation. I had to approach the desk four times because they wouldn't give me any indication of what zone I should line up for, and the desk crew were rude. Ended up being the last to board."

Pros: "Nothing."
Cons: "My flight got cancelled. Terrible customer service. My bags didn't travel with me. My vacation got screwed up."

Pros: "Smith TSA check in, smooth boarding, dinner AND breakfast, phone charging port, headphones, sleep mask, ear plugs, and excellent entertainment."
Cons: "2 passengers booked at the same time got assigned different seats at boarding. Luckily one passenger was kind enough to switch seats."

Pros: "Delta Comfort+"
Cons: "Boarding In-flight entertainment Meal Service"

Pros: "Great service, a lot of food, good entertainment"
Cons: "I don't understand why people take babies on red eyes. It makes the flight so unpleasant. I wish airlines would discourage this."

Pros: "Every thing went well thx"

Pros: "Lots of great food n free new movies! Crew was polite and on top of their stuff :)"

Pros: "The flight was not full so we got to spread out. The flight crew was attentive. The onboard entertainment was good and free."
Cons: "As usual, the staff at JFK was a little on the surly-side - that's New York so you have to expect it."

Cons: "The seat was very uncomfortable in delta comfort zone."

Pros: "We were late leaving and missed our very tight connection at JFK. When we went to an agent we found we had been already rebooked on another flight through Detroit arriving 2.5 hours later than original. Our luggage was also rerouted to follow our flights and was there in Phoenix!"
Cons: "45 minutes is too tight a connection in JFK when you have to change terminals even if the flight were on time!"

Pros: "The meal and service were excellent. The cabin crew was very attentive. They tried multiple times to fix the in flight entertainment when it stopped working. (Note: this flight was operated by Air France)."
Cons: "The economy seats were a tad small for someone that is 6'3" (my knee hit the seat in front of me). Also the inflight entertainment stopped working properly halfway through the flight."

Cons: "food made me sick, the seat wouldn't move back, the screen for the "entertainment" was out of focus"

Pros: "great crew!"

Cons: "Old aircraft. No food variety. Old entertaining system. Delayed."