Comfortable seating, very good and pleasant crew.
Online seat reservation didn't work. Limited food choices and no vegetarian/vegan options. Big selection of movies and music, but quality not so great.
entertainment was not working! the flight to Frankfurt was late and I missed the connection to rome! crew told me to run for the connection but ad the gate they told me they had already put me on a later flight! no need to run like crazy across the airport if they had me already booked me on a later flight! missed my train connection in rome to bari...asked the airport lufthansa rep. to put me on a flight to bari but they told me they couldn't do it although there was a flight available!
excellent service and crew
Luggage didn’t make a Lufthansa connection even though both flights w.
Two hours delay in the start.
Crew was very helpful.food
Food was not upto the mark.
Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam
Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen.
Thankful for coffee being served without charge. Not all airlines do that.
The movie selection was good.
They offered drinks/water ONCE in the entire 13 hour trip. I was desperate for water about 6 hours in. I did purchase a bottle of water after I was through security at the Amman airport, but when I went to my gate, I couldnt take the water to the actual waiting area!
Left on time. Probably overpriced for the length of the flight. Baggage was out promptly.
The airline canceled my return flight without notice because I did not board an earlier connecting flight.
The flight was overall great. I very much liked the price, the fact that I was allowed to take two big suitcases, and the sitting was overall ok space wise. The crew was kind and the food was OK. I am very likely to make reservations with this airline in the future!
I did not like the fact that there was no WiFi on the flight. I also did not like the fact that the selection of movies was quite limited and not very recent. Finally, I did not like the fact that there was very little service on the flight. I would have liked to see more beverages (hot and cold) offered throughout the flight, and the clearing of meals done more rapidly.
Non stop flight
Poor service. Rude and unprofessional staff. Not enough food or beverage service.
Dammam King Fahad Intl (DMM) Saudi Arabia
Detroit Metropolitan Wayne County (DTW) United States
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