Don’t fly with Alaska if you have a layover in Seattle. Guaranteed to screw you over. We waited at terminal S3 &were >2 hours delayed(mechanical issues)and told to change terminals to a different plane that required riding 3 shuttles to get to new terminal N14. Then they delayed the flight even further and changed gates again. when I went to the customer service in terminal N, the manager turned me away without apologizing & refused to assist me but mandated I leave her alone as her shift is nearly finished and insisted I totake another 2 shuttles to terminal C so I can just talk to another service rep while dragging my family of 4/ kids in tow.
Everything was good. Please have a wheat free option for snacks in the future.
Not delay for a few passengers. That was uncalled for. If idiots can't make the flight on time thats their fault. Why should I be punished for them? No more holding the plane for one or two people
How can I review what was denied to me. Instead of offering to let me pay for the ticket I got booted of my flight with no way home and no choice but to purchase another ticket for 12 hours later. Filing a complaint with the DOT
I like them since I live in Alaska and I don't have much choice
Coke zero offered...good. The proptness of flight was late. This has been a everytime thing for my last 9 flights. And is putting alot of pressure on my connecting flights. Not a bit punctual. I am always early, but Ak. Airlines is not. And people i happen fly beside, parrot the same thing. The baggage delivery to baggage claim, is not prompt. Its slowwwww. The seats are poorly padded, very crowd. We need more room, not padding the airlines bottom line. Its like a cattle car. More leg room, more side to side room. And attendants need upgrade of verbal skills. I have been faithful to Ak. A., but it will change if changes are not made. Not the only planes in the sky.
We were very late to take off, late exit plane, and luggage took a long time.
If they loaded the back of the plane first, loading would go faster
Great if it’s not a long flight in coach.
Flight was delayed about 40 minutes by a mechanical problem. This made a long day even longer. Otherwise good.
O’hsre taxi and deboarding took 40 minutes. Needed 20 minutes extra time between connecting flights to avoid running through terminal.
Overall a good experience, but no wifi available for free or for purchase and we got wet from condensation or other water source during descent.
Booked through Kayak Business, had a seat in middle and towards back due to booking rate, not comfortable.
Was great in general, try to respect time and excuses when slight changes have been made, appreciated!
A long delay. Don't travel late in the day.
Super friendly with lots of drink options an entertainment. Friendly crew.
Standard flight with a drinks and a snack- overall very quick flight. The flight attendants were very strict, bordered on rude.
Outstanding service, efficient & friendly crew, flight was safe, comfortable & on time
Delayed - weather wasn't bad at either end. Also sat on tarmac in ORD.
They told us yesterday APR21st that they were cleaning the plane and we got delayed. After that they said they didn't had any crew for the flight so they cancelled the flight till next day.
not sure why you ask about food, I n3ver get food on flights except maybe cookies or pretzels. wifi was slow and in and out most of the flight not good.
Cancelled BOYH legs of our flight home 30 min before initial boarding
Cancelled the flight half hour before boarding. Then cancelled the connecting flight too.
Left early arrived early..right amount of talking from pilots..of course had to love the biscuit and water!
I would like a refund for the extra cost the seat I paid for. An oversized person sat next to me and I couldn’t fit on my seat and had to move to another seat.
Boarding gate at LAX was too crowded—two gates next to one another
The flight was delayed about an hour for a maintenance specialist to approve the maintenance repair
This flight was delayed but it worked in my favor because my Atlanta to Dallas flight was delayed.
This was a hard flight. 3 delays out of OKC (1 on the Tarmac). Delay in Atlanta coming to Dallas. total travel time was the equivalent of driving from OKC to Atlanta.
Like: flights are on time, good boarding process Can improve: planes are old, improve entertainment and make space more comfortable
