The entertainment they offer could use some games, and maybe they could add some cookies to the snack menu. And the automated messages are a bit repetitive. But it was comfortable temperature wise and the seats were comfortable. The crew is very polite and helpful
Putting people that close to the bathroom, where you have to look into the bathroom as people are exiting and entering was not great and the smell was also not great. I know the airlines are desperate for more chairs, but that seat is a crime.
one staffer was frustrated (it happen); the flight was late and the pilot mentioned they'll make amend but the snacks were the same, other than that the aircraft was clean and everything went smooth, no complaints
ticket agent lady wás very helpful , she arranged wheel chair for my elderly mother
United overall experience is great these days. Airport experience was very organized. Staff on flight were great. App and information as good as it gets.
Flight was good but there are way to many announcements for credit cards etc.
Overall good flight. The pilots were excellent. It was a nice flight, but the seats were a little uncomfortable.
The free snack options are pretty pitiful for a 2.40h flight.
Not worth the premium paid for the first class ticket
Fine. Though no food or entertainment so the survey needs to be updated with those options.
Multiple delays and flight cancellations meant that I arrived five and a half hours late at my destination. There was limited communication from the airline. The airline left my checked bag at my departure city and stopped tracking it almost immediately. The airline has made no apparent effort to return my bag despite filing a report, and has provided no communication or ability to check on the status of the bag.
Flight was oversold. Seats assigned to multiple passengers. Delay 1 hour to sort out.
They went on strike before time and screwed us big time. Which is not fair. We respect their planned strike but why they went on strike ahead of time ??? Poor garbage management
Very nice comfortable spacy Airbus 321. I liked the offer of food on the Bistro menu. The idea is very good to pay and cost was low.
I used to enjoy the travelling experience, but no more. We pay more and get much less. No air travel for me on the near future.
Easy airport. Luggage was late coming in but was handled quickly by excellent and helpful folks at Lost Luggage who got my luggage to me by 7 am the next morning! Bravo!
No place to chrge devices and no in flight entertainment
Delayed 1.5 hours. 1 hour due to plane late from Montreal and 30 min due to lightning storm. Seating OK. Entertainment modern.
We book an Air Canada flight but "got Rouged". Lengthy delays and 5 gate changes in a couple of hours. Cabin cramped, very little room in overheads. Food tasted stale. Generally awful except courteous and capable crew. Avoid Rouge like the plague.
Meal I purchased was disgusting. Fruit was spoiled and could not eat it.
