Daily cleaning, installation of cabin HEPA filters on flights from Detroit to New Mexico
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 5h 59m
The cheapest ticket to New Mexico from Detroit found in the last 72 hours was $107 one-way, and $239 round-trip. The most popular route is from Detroit to Albuquerque, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $116.
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With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
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Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
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Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
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Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
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Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to New Mexico.
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Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to New Mexico with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to New Mexico up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Crew was polite"
Cons: "Seat could have been better. More room. In flight internet and movies would have make the flight great"
Cons: "I was downgraded from first class with no answer and no cash or credit"
Pros: "Quick boarding"
Cons: "More seat room"
Pros: "Crew was pleasant and very polite. I like that one carry on was included in my ticket. Enough leg room. Love the free in flight movies! Glad I didn’t have to purchase a beverage either."
Cons: "I will never understand the way boarding works. Did going from window groups, middle seat groups to aisle seat groups not work? I hate having to squeeze through and hope I don’t knock anyone in the face with my bag. I don’t like I can’t pick my seat and that my seatbelt is a little too tight. If I get a seat in the back I’m waiting for everyone else to get on and then for them to get off the plane. I guess I’ll have to pay the $75 fee for “first class” next time since that’s the only way to update my seat. And if I have a “saver rate” ticket - I should be able to still change my flight within 24 hours. I wanted to come back a day earlier and it was the same price! But I would’ve had to cancel and repurchase for an additional $200!!!"
Pros: "25 minutes early! Amazing."
Pros: "Clean airplane. Great Alaska Airline app for managing flight."
Pros: "This was my first flight on Alaska Air. Free carryon and free movies, along with cookie snack and two passes from the drink cart were all appreciated. Flight attendants were pleasant, luggage was waiting for us in the baggage claim area by the time we got there!"
Cons: "Seats were not all that comfortable, although they did recline a bit, and we had quite a little outdoor hike to get from the gate in Portland to where our plane was parked."
Cons: "Had to take bus to plane. Waited a long time on bus before it headed to plane. Male attendant spoke so fast he was not understandable."
Pros: "Everything was great!"
Pros: "The staff was so polite and the plane was clean"
Cons: "The seats are a little tight but it’s ok for a short flight"
Pros: "Everything was great!! On time departure, great crew!! Bravo!!"
Pros: "It was on time."
Cons: "super uncomfortable. They charge for everything except breathing oxygen."
Pros: "We got a free upgrade to first class."
Pros: "No charge for seats. Fair price for carry on Ample leg room. Head rest thingy. Good snacks Flight attendants nice not fakey"
Cons: "Would love cheaper flights"
Pros: "great staff and service"
Cons: "Nothing, all good"
Pros: "Really appreciated the staff at the ticket counter!"
Pros: "Most of it was fine."
Cons: "Seat size and proximity is uncomfortable. A flight attendant was somewhat rude, which the couple next to me even commented on."
Pros: "The available movies and TV shows via wifi"
Cons: "Bathroom paper products"
Pros: "Service, flight and boarding was great. I had a good short flight. I liked the Starbucks coffee options. Everything was on time."
Pros: "Alaska staff customer service"
Pros: "The room, it was clean, great staff"
Pros: "Comfort, kindness of staff, on time and luggage so fast! Thank you."
Pros: "Very good flight and great price."
Pros: "It was on time from Detroit to Portland."
Cons: "They broke my bag. The flight attendants were less than friendly, not much for food or drinks when the flight was almost 5 hours."
Pros: "Super flight attendant"
Pros: "Everything was great!"
Cons: "no complaints!"
Pros: "I love the ability to stream movies on your own devices."
Cons: "The movies would 'skip' missing whole scenes at times."
Pros: "Eveything in the plane looked fantastic. But still a tight fit. Drinks and food were offered often and the employees retrieved the garbage prompty. Best thing was we left on time and were early getting to Seattle. Our baggage got to the baggage claim area at lightening speed. At least 4 times faster than with our return trip on Spirit. (It took forever"
Cons: "They couldn't land in Ketchikan due to fog so they flew up to Sitka and got back 3 hours later, missed my connection in Seattle and spent the night at the airport, the I got charged 50 dollars for switching my tickets, are you kidding me, Alaska airlines sucks big time"
Pros: "Flight actually landed early! And no wait for baggage."
Cons: "Non smoking flights!? Since when?"
Pros: "Flight attendants"
Cons: "Dirty window"
Pros: "It got me to my destination"
Pros: "Left 5 min early and got in 40 min early!"
Pros: "Service was professional and accommodating"
Pros: "The people are most helpful, cheerful. Some confusion about the gate. The plane was clean. I would fly with Alaska again. Free checking of a carry on due to ful flight very nice."
Cons: "There was confusion about the departure gate. For an older person, gate changing in Seattle is not easy."
Pros: "Entertainment Tablets and The Crew were great"
Pros: "That I can charge my phone on the flight. Loved the leg room and really enjoyed the flight attendants. The pilot was really funny and he kept us in the loop"
Pros: "Always good"
Pros: "Many offers for food , beverages and entertainment..consist cleaning of debris ...all in a very friendly courteous manner."
Pros: "all and all,it was a pleasant flight,--seats were comfortable-nice flight-attendants-courteous and considerate pilate and crew"
Pros: "Plane was late to the terminal. Crew got it turned over, boarded, and off the ground in a very small amount of time."
Cons: "Couldn't get a seat assignment despite booking the tickets months ahead of time, and checking in 24 hours before the flight. The plane was already mostly boarded by the time I was finally assigned a seat."
Pros: "Staff was friendly, plane was clean and comfortable, and departure was on time."
Cons: "Boarding was a little disorganized - not due to the Alaska Air staff, but the space is a little awkward. The desk staff would announce the different times for boarding various categories, but it was hard to actually get in line because everyone was crowded around the area to line up, so those in the back could not get to the actual line."
Pros: "Leg room and large overhead bins. Offered to check our carry on at the check in counter for free."
Cons: "Suggest boarding the plane in 3 main groups instead of 2."
Pros: "Everything and everyone. Friendly, helpful, decent legroom and love the direct flight from SEA to DTW!"
Pros: "The food"
Cons: "While traveling recently with Alaska Airlines, my traveling partner and I were offered seats in the exit row, by the lady who checks your boarding pass at the gate. We gladly excepted the roomier seating. We were issued new boarding passes, and made our way to our seats. Once we settled in, a flight attendant asked to see my boarding pass. She looked at it and said, "Yep Amber so-and-so, seat 17B." Apparently, the airline had combined 2 flights, so people were all crammed into a new tighter space. There was even a bumped "first class" customer all squabbling over the seats. My traveling partner and I, eventually just asked them to please give us our old seats back. Finally, we were seated in our original seats. We never asked to be moved in the first place, it was offered to us. The whole thing was humiliating, and unnecessary."
Pros: "Everything went just as it should."
Cons: "Nothing went wrong."
Cons: "The crew didn't offer me a beverage. There was no blankets."
Pros: "The crew was exceptional"
Cons: "Nothing that would be worth mentioning, I don't fly very much so I'm not comfortable doing it yet"
Cons: "No US airline seems to have figured out how to board without long line in the jetway. But not a big deal."
Cons: "WiFi didn’t work at all."
Pros: "Safe and fast journey."
Cons: "Vegan options for everything."
Cons: "They sent my luggage to a completely different state! Now I have to wait till it gets to LGA and then they’ll send it to me."
Cons: "Sat on tarmac for 20 mins because we were early..."
Cons: "B.S. all the Delta Boarding groups. Geez, have you lost all common sense! C'mon... I understand the ill/med conditions passengers. How about 1 kid, then 2 kids then 3 kids, w/ cataracts, bladder probelems, Platinum, Gold, Silver, Paper, Plus 1, Plus 2, Main Cabin 1, 2 and 3."
Cons: "The coffee could’ve tasted better."
Pros: "Friendly fast service to Albany"
Cons: "The EXTRA upgrade price from coach was a little bit better than economy coach but not much."
Cons: "No meal option and my video screen volume did not work"
Pros: "All was good"
Cons: "All was good"
Cons: "It was perfect."
Cons: "Being on time"
Pros: "Lots of in flightentertainment options"
Pros: "There was an agent named Christopher working at the Delta terminal in San Diego, and he was tremendous to work with."
Pros: "Everything went smoothly. Baggage was at carousel before we were, a first."
Cons: "Everything was fine."
Pros: "Nicer plane"
Cons: "One stewardess almonds mowed me down with cart"
Pros: "Quick and easy."
Cons: "It was scheduled so late at night."
Cons: "Crowded seatibg"
Pros: "My upgrade was fabulous!"
Pros: "Excellent very good"
Cons: "Good service excellent"
Cons: "Bad information about delays"
Pros: "Not much to like"
Cons: "Poor customer service, panicking customers for nothing and just general lack of consideration for paying customers. Definite turn off to Delta. Not planning to use this airline agaon"
Pros: "ditto above"
Cons: "ditto above"
Pros: "Nothing bad and nothing particularly good."
Cons: "Hard to get comfortable even in easy comfort but easy comfort is better than typica arats."
Pros: "on time, clean, prompt."
Pros: "Updated plane, movies are old but a verity"
Cons: "Lost two pieces of luggage"
Pros: "Very professionals"
Pros: "Able to watch an interview. Then part of a movie which makes the time fly."
Cons: "Late departure. Late arrival. So I got my car and landed in terrible traffic. Which I had hoped to avoid."
Pros: "I appreciated the kindness of the staff at each of our stops. From beginning to end they were polite, helpful, and kind!"
Cons: "Seating was tight"
Cons: "Plane was hot but that seems common for these small planes during the summer."
Cons: "See above."
Pros: "On line customer service was very courteous and helpful."
Cons: "We waited overnight in the airport without even an offer of accommodations, toothbrushes, meal vouchers, etc."
Pros: "Airplane was good, boarding was fast."
Cons: "Did not have the fruit and cheese plate."
Pros: "Very friendly and efficient. Food was hot and red wine excellent."
Pros: "No issues"
Cons: "Made me check a small bag and let others carry on 2 and3 bags very rude"
Pros: "I enjoyed not having a layover."
Cons: "I do not like being charged to bring a bag. I feel like a 560 fee should include a bag."
Pros: "Arriving and departing flights were at totally opposite ends of airport"
Pros: "...see above..."
Cons: "Flight was totally full... At least everyone had a mask on American does not space seats like Delta does I will be taking Delta whenever possible"
Pros: "Crew was great. Plane felt good and clean."
Cons: "My flight from Gainesville to Charlotte, we had to deplane down plane steps. I was told we would have jetway every flight. I have had hip replacement and steep steps very uncomfortable. Unable to deplane down them with both purse and small carryon. Someone always has to help me carry my carryon plus theirs as there is no provision for help from the airline. American seems to be only airline to do this, I will have to reconsider flying with you in the future."
Pros: "Leg room"
Cons: "The onboard crew was rude and one guy actually grabbed me which to me is unprofessional. All because I had a poster tube that wasn't in my bag they wanted it in my bag. Then I asked for a seat change due to my size hard for ne to be in the middle and the lady was snooty about it."
Cons: "I think boarding from rear would facilitate faster boarding And eliminate people blocking Aisle ( standing in aisle and digging In their carryons preventing people From finding their seats further down the aisle. Also people with a connecting flight Pressed for time on their next flight Departure...Should be allowed to deplane first..so they don't miss their next flight."
Pros: "It was on time!"
Cons: "Foot room. Baggage room. Entertainment. Service"
Pros: "Comfortable seats & fast boarding"
Cons: "As always, the crew was friendly, professional and accommodating."
Pros: "Smooth ride"
Cons: "O prematurely had to check my carry on when there was room to bring it on board with me"
Cons: "Felt good to be home after almost 4 hours delayed."
Pros: "Great crew and service"
Pros: "Being bumped to first class."
Cons: "A small meal would have been appreciated for first class cabin. Al that was offered was a cookie."
Pros: "Fast boarding and unloading."
Cons: "Flight leaving on time."
Pros: "Th flight was a few minutes late boarding but we landed on time. It was a nice smooth flight!"
Pros: "The staff were polite and the pilot kept us on time. The flight wasn’t over booked and I was able to have an extra seat between myself and the other passenger in my row."
Cons: "That due to the Kayak purchase I had to wait until the last group to board."
Pros: "It was on time. I liked the head rests on the seats."
Cons: "Many things Food Services Entertainment"
Cons: "Could not get to Santa Fe! Had to fly to Albuquerque & arrange transport to Santa Fe! No luggage til next day!"
Pros: "Easy check in."
Cons: "Service staff was friendly enough; maybe I’m used to southwest. As someone who is anxious to fly smiling faces are always appreciate."
Pros: "Lots of legroom in the exit row"
Pros: "The professionalism of the crew and the cleanliness was excellent!"
Cons: "The seats weren’t very comfortable!"
Pros: "All good"
Pros: "The seats were comfortable, the entertainment selections in the screen on the seat back were great, loved that there was more than one outlet for plugging in devices to charge, the sunset/sunrise lighting effect was really near"
Cons: "I honestly cannot come up with something that I did not lie"
Cons: "The boarding passes I printed out at home could not be scanned at the airport. This also happened last time I flew. There are words printed thru the optical."
Cons: "Airbus seems to have completely minimalized all legroom for persons over 6 feet."
Pros: "Friendly, efficient"
Cons: "The Flight was inconveniently delayed and all they offered us were some cheap snacks and soda. I was completely annoyed by the whole situation."
Pros: "The mobile updates were helpful and timely."
Cons: "The overhead space was smaller on this plane and as I learned on my trip to DTW my weekender carry-on would not fit with my shoes in it. Because of this, I pulled my shoes out and put them in a collapsible bag that fit under the seat in front of me along with my small personal bag as I had done on my previous flight. However, the gate agent would not allow me to board the plane and would not listen to my explainations at all as I tried to keep the boarding process moving along. She kept repeating "you have 3 bags" and made me steep out of line and check my carry-on (which I would then have to pick up at baggage claim). When I asked why I couldn't get out on the jetway like she had done for other passengers she said, " I only did that for airline employees" (quick happened to be a flight attendant from Spirit). My overall experience on both flights to and from Detroit was that the gate agents and flight attendants were the most unhelpful and rude airline employees I have delt with and I will stick to my preferred carrier, Delta, for my future flights back and forth to Detroit. They certainly make me feel like a valued customer when I fly them, which I did not feel with American."
Cons: "Wait for Baggage and 20+ mins getting to gate after we landed"
Pros: "Sears are comfortable and the entertainment is great as well."
Cons: "Not much to dislike."
Cons: "Nothing at all"
Pros: ". ."
Pros: "All flights were on time. American Airlines personal is extremely friendly"
Pros: "The least service I have seen among all the airlines I have traveled so far"
Pros: "It's pretty rare I can sleep on a plane, but I actually got some rest; very grateful for that."
Cons: "At 6'7", basic coach on a 737 is painful on the knees. I realize I can exit row for an upcharge, but that's kind of messed up, isn't it?"
Pros: "Friendly staff"
Cons: "They lost my luggage and that was horrible but they delivered it to my hotel which was nice."
Pros: "Seats were comfortable, the plane was clean, and all flights left and landed as scheduled. Actually, they landed and unloaded is early! Would recommend if you don't mind paying extra $25 to check a bag."
Cons: "That no checked bags are included in the flight costs. They didn't hide this or surprise me, but just a dislike."
Pros: "Getting bumped to First Class"
Cons: "My first flight was canceled then they took it upon themselves to bump me off the next light and put me on the latest flight where I got there at 11 o'clock at night then on the way home it was delayed again I missed my connecting flight and then he put me on the latest flight again it was a complete nightmare"
Pros: "On time departure and arrival. Plane was clean and seating was not uncomfortable althouth they didn't recline very much. Short flight so it was o.k."
Pros: "The plane was clean, a/c worked well. Stewardesses offered food and drinks several times. Pilot repeatedly came over the intercom with updates on the flight."
Cons: "There was an annoying rattling noize coming from above my seat near the roof and wall."
Pros: "Plane was delayed repeatedly, then cancelled. I missed work and was originally offered a flight for twi days later. That wouldve been three days in an airport ? I had to purchase a room, taxi, and then spend the following day in the airport as that flight was repeatedly delayed. I booked a direct flight and was not rescheduled for such. Still waiting for reply from American Airlines. First time flying with this carrier and disappointed is an understatement."
Pros: "Loved that he was upfront with all of us that it would be a bumpy flight after about 20 minutes, which he was correct and very accurate."
Cons: "I thought his delivery sounded a little more "worrisome" than it needed to be. I thought that he could have expressed the same sentiment, while sounding more confident in his ability and more soothing for folks like me who despise turbulence:)"
Pros: "I enjoyed the whole experience. The staff was friendly and the plane was clean."
Pros: "It was successful."
Pros: "The flight overall. Also, it landed early."
Cons: "In Charlotte, they had to deplane on the tarmac and my daughter had a crutch, so she had to sit on the steps to go down them."
Cons: "Little planes need an interior restoration to make them look better."
Pros: "The flight crew was friendly and smiling."
Cons: "The seat in economy was incredibly uncomfortable. Seat had a slight forward incline which made a finding a relaxing position impossible."
Pros: "Seat good, boarding good"
Cons: "It was terribly cold, was not even offered snacks, the one steward was chomping on his gum very unprofessional on checking in"
Cons: "I didn’t even make this flight!"
Pros: "Crew was friendly and helpful. Inter Seat spacing was not convenient."
Cons: "Ensuring seat in front of me was fixed to ensure it doesn’t over recline"
Pros: "The stewardess was very attentive"
Cons: "We waited about 20 min to take off and ended up coming in 30 min. late"
Cons: "It took 45 minutes for the luggage to arrive at the carousel, and they sent it to the wrong carousel. Not sure if it was at the other one the whole time, or just took that long."
Pros: "The hotel price did not include taxes breakfast"
Cons: "Delayed for no reason"
Cons: "We flew dtw to Frankfort we"
Pros: "Great boarding and friendly service"
Cons: "Nothing to report"
Pros: "Comfy seats and a smooth ride."
Cons: "Waited to taxi for almost an hour."
Pros: "Better than driving to Chicago. But if you want to get there, best be early!"
Cons: "DTW is a busy airport on a Saturday morning. Even with TSA Pre-check it took an hour to get through security ... but keep us safe!"
Pros: "Crew was very nice."
Cons: "That you had to pay for your entertainment--after all the fees and extra charges you pay when you buy the ticket, you would think the entertainment/TV would be free, or at least just the flight map."
Pros: "The crew did a great job helping us on board and talking us through changing our connections."
Cons: "The flight into Newark was delayed four hours because the airport was shut down for political officials. This probably should've been expected."
Cons: "We were supposed to leave but had to wait on the runway. And I was a little cold , and the air was stale. Other than that it was great."
Cons: "Confusing carryon regulations. Said “no carryons” so I repacked & when arrived at gate EVERYONE had full sized carryons...!"
Cons: "The flight was delayed and was given another longer flight and had to pay for the luggage twice. Totally disappointed."
Cons: "Customer service for united is terrible and the attendants were rude while we were delayed for 2 hours on the tarmac"
Cons: "Flight delayed only received a text about a rescheduled initial flight not my connecting flight waited in line for 2 hours only to find out I did have a connecting flight"
Pros: "No problems with connections or staff who wheeled me from place to place."
Pros: "The touch down was smooth."
Cons: "Revise your website to state accurately of the luggage allowance. I watched the people in distress because their carry on was a little too bulky."
Pros: "Safe flight. Short."
Pros: "Nothing I won't be flying united again!"
Cons: "The lady at the gate when boarding was not friendly and was not willing to help us get seats together. I was traveling with my mother, husband and two infant children. And it was like pulling teeth to get any information out of her. She did not even tell us we could board early to get situated on plane! I also called earlier that morning and spoke with a man on he phone at united who told me he put us all in the same row. That was a lie bc when we checked in at the gate to get our seats the lady said no one was sitting next to each other! That lady was rude and short tempered! Awful experience will never fly again!!"
Pros: "I slept the entire time."
Pros: "Leg room and a snack was provided. Also, the entertainment options were top notch except that you had to use your own device."
Pros: "On time, comfortable but crowded"
Cons: "Almost didn't get a seat."
Pros: "That I was able to get out of the ide seat"
Cons: "Because my flight was delayed I got re-routed so I no longer was. In preimier section and had to leave even later, and I was placed in a middle seat."
Cons: "It cost me money to rent a hotel to stay overnight and get here in the morning and my flight was still delayed because there was no body to tow the the plane and bring it to the gate . Miss work , miss appointments , etc . Pharmacy about to shortdown because of this poor notifications . Could have gotten an American Airlines direct flight to Dallas in the morning and minimize the situation"
Cons: "A two hour and 10' flight became a three hour wait, then we boarded only to have to de-plane now because mechanical issues. Then walk to the other end of the terminal and re-board yet a second time. Total time at the airport and travel time for this short flight is: 8 hours"
Cons: "My flight got hit with a fuel tankard and I had to stay in a hotel for the night. I didn't get to fly home that night and it messed up my entire schedule for the weekend."
Cons: "4 hour delay"
Pros: "Efficient, professional and speedy service"
Cons: "It was so late it left me in the lurch and ruined my week"
Cons: "There was only one person rescheduling and we got a faster reroute get plan on the phone. It was all pretty awful and we did not get to our destination until many hours after scheduled. Not at all a good trip."
Cons: "We were delayed with no real updates why"
Pros: "The staff were excellent ! Great attitudes, great personalities,very informative staff and pilot!!"
Cons: "Both flights were delayed!"
Cons: "Haven't left Houston yet so I wouldn't know how the flight was."
Pros: "Got a $300 voucher for giving up my seat. Flew with delta on a direct flight instead of having a 2 hour layover and got to my destination almost 2 1/2 hours earlier than originally scheduled. It was a win win."
Cons: "Having to run across the airport to catch my new flight and go through security twice. But in the end it was with it."
Cons: "At least one check-in baggage should be free for the price."
Cons: "No cash food and beverage"
Pros: "On point"
Cons: "Everything on point"
Cons: "The plane never left we sat in the plane for a 1 hour and 30 minutes before they told us to get off .. Then they kept saying the plane was leaving up until the time I Miss my connection flight .. Then they make it seem likes its your fault... NEVER AGAIN !!!"
Pros: "I was able to get a seat change so that I had some great leg room."
Cons: "There was no internet or video content without huge fees."
Cons: "Because my first flight from detroit was an hour late i missed this flight and flew American which that flight was nice"
Pros: "Nothing really."
Cons: "Drinks and snacks."
Cons: "Baggage claim took one hour"
Pros: "New seats, comfy, legroom, pleasant FAs"
Cons: "Only coke products. Asked for tomato juice - was told it would be $2.50. Nope."
Cons: "From the moment that I get off the plane to catch my flight connections to San diego, I thought the gate was far but its right the corner so I dont need to rush lol"
Pros: "The chairs were very uncomfortable."
Pros: "That it got me from A to B."
Cons: "Going from PHX to DTW I didn't recieve any confirmation email 24 hrs in advance. The AC in the cabin wasnt working and was unbearably hot. From DTW to PHX still didn't get a confirmation email 24 hrs in advance again with any policys or check in. Arrived "on time" but wouldn't let us and other paying customers through to our gate...wanted to make me pay additionally for our return flight the NEXT day when we both had to miss work. Was very disappointed with customer service and the way thinga were handled from the beginning. Frontier has really declined as of recent. Supposed to be going on a trip in October and initially was going to use frontier but not sure I will be any longer. Wouldn't recommend to anyone after that."
Cons: "The landing was horrible"
Pros: "Polite employees from Frontier, courteous and helpful. Knowledgeable, too."
Cons: "What happened to, snacks & soda on flights? Everything is *for purchase *.other airlines done have sales people on board, credit card, for purchase snacks ~ silly!"
Pros: "on time"
Pros: "Quick boarding, and fair service"
Cons: "Nothing super fantastic to say, but also no real complaints!"
Pros: "Getting off plain"
Cons: "The total experience with Frontier"
Pros: "Boarding was quick! Great pilot very smooth ride and landing."
Cons: "I would have liked to be offered water on the flight instead of only items for purchase."
Cons: "On both flights there weren't enough people checking bags. It took almost an hour to get through both times. More people and stations are needed."
Cons: "Seats are uncomfortable"
Pros: "operated by miami international that may have made all the difference even got free beverage and tiny pack of pretzels"
Pros: "We landed"
Cons: "Wasn't calling by zones, was pretty much a free for all to get on the plane."
Pros: "The crew was friendly"
Cons: "Starting with boarding- what happened to loading the back of the plane first? That was much more efficient! That way the people in the back don't have to wait for row 8 to get settled before the rest of the plane can proceed with boarding. Once you get to your seat, it's so uncomfortable! They're molded in such a way your head always leans forward, they don't recline, there's very little leg room or side room. Arm rests are half the size of the usual, and tray tables are also half the size! If you're on the plane for an hour flight, it's do-able, but any longer than that, you'll be miserable. For the record, I'm tall and thin, and I felt squished sideways."
Cons: "no free drinks? 2.99 for a coke? no pretzels? why i had to pay 70$ for my bags what"
Pros: "Everyone is on time or ahead of time and the people who served us in the plane or very nice"
Cons: "When I needed to make arrangements for bloggers to order things to do at the change the flight times it was almost impossible to Richard Hillman when I did the person if I talked to was nice and helpful but it was just very difficult to reach a human"
Pros: "No comment on food or entertainment"
Pros: "Great take off and landing. Very comfortable seats."
Cons: "That no snacks or beverages were provided for free"
Cons: "Delayed and delayed. Almost three hours"
Pros: "I enjoyed the trip in though your people are slow."
Cons: "The seats"
Pros: "Went fast"
Cons: "Very turbulent"
Pros: "No wifi made the trip unbearable."
Cons: "Limited space and no amenities"
Pros: "Blaa!a bla blaaaa"
Pros: "Flight attendants were kind and informative, there was still some leg room even though they obviously squeeze seats in. After the delay, they were quick to reschedule any missed connecting flights."
Cons: "We waited a half hour after boarding time to board, and then waited on the plane for an hour before beginning takeoff. Nothing available to eat or drink besides water or for purchase (I realize this is budget, but this always turns me off). Seats don't recline."
Cons: "My suitcase was broken into things are missing and frontier operator didn't seem to care said I wasn't missing enough to warrant a claim"
Cons: "When I booked the flight I was not given any information about paying for baggage ahead of time. Much to my surprise when we checked in we found out that carry on baggage was not free, and that we would have to pay to check bags. The plane itself felt especially cramped, crowded and flimsy."
Pros: "I enjoyed how easy it was to board the plane, the crew was very friendly and helpful."
Cons: "I wish they would get Wi-Fi on the plane so you can use your electronics to help pass time. Also more of a variety on the menu"
Pros: "Flying through the air"
Pros: "The airline was prompt and actually ahead of schedule fly both departure and arrival on both trips. The plane was clean comfortable and all around fantastic for being a little older. The pilot was amazing, very conscious of movements and incredible landing skills."
Cons: "No free drink or peanuts."
Cons: "worst airline ever"
Pros: "The staff"
Cons: "The delay"
Cons: "Stewart was not very friendly"
Cons: "very cramped seating. Fee for carry on. Not a good experience"
Cons: "Nothing, it was fine"
Pros: "I find it unbelievable that Frontier could Fly in and Out of Denver under severe Blizzard like conditions."
Cons: "That you didn't cancel, while 800 plus flights were canceled and Frontier chose to Fly In It and Out of it."
Pros: "Everyone was extremely friendly and helpful!!!"
Pros: "None specific"
Pros: "Plane felt clean. Boarding efficient as was check in."
Pros: "Boarding was fast. The only slightly negative I noticed was the window was very dirty on the inside and the seat back in front of me was too."
Cons: "Outrageous bag fees. Need to read the fine print, since $80 per person for bags fees is significant."
Cons: "It took over an hour to retrieve checked luggage."
Cons: "They lost my bags"
Pros: "Know what to expect and you will not be disappointed. If you demand a high end experience from any low end company ... you're behaving like an idiot."
Cons: "Rough ride"
Airlines flying from Detroit to New Mexico have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Detroit to New Mexico
Masks required on board, masks provided on flights from Detroit to New Mexico
Social distancing seating
Middle seats unavailable to book on flights from Detroit to New Mexico
Testing for antibodies, testing for symptoms for flights from Detroit to New Mexico
Waiving of change fees. Search flexible flights from Detroit to New Mexico